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Marketing to Architects and Designers Kanawha Extension Office Tuesday, June 7th, 2011 Charleston, West Virginia Harry W. Watt Business Improvement Specialist Wood Products Extension NC State University harry_watt@ncsu.edu 704-880-5034 www.cnr.ncsu.edu/localwood

Discrimination Policy Statement The work upon which this project is based was funded in whole or in part through a grant awarded by the Wood Education and Resource Center, Northeastern Area State and Private Forestry, U.S. Forest Service. In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. (Not all prohibited bases apply to all programs.) To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, DC 20250-9410 or call (202) 720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.

Lots of Value-Added Wood Products for Home Construction for Projects of Architects and Home Designers Millwork Cabinets Furniture Flooring Kitchen Bedroom Stairs Bathroom Living Room Trim Garage Dining Room Doors Entertainment

Lots of Value-Added Wood Products for Commercial Construction for Projects of Architects Millwork Cabinets Furniture Flooring Kitchens Upholstery Stairs Bathrooms Seating Trim Storage Units Tables Doors Work Areas Storage Units

Architects An architect is a person trained in the planning, design and oversight of the construction of buildings, and is licensed to practice architecture. To practice architecture means to offer or render services in connection with the design and construction of a building, or group of buildings and the space within the site surrounding the buildings, that have as their principal purpose human occupancy or use. Per Wikipedia

Architects College and University Trained Requires Design and Project Management Skills Licensed by the State Typically % Fee Basis on a Large Project May Charge a Fixed $ Amount on a Small Project Remember-You Need to Help the Architect Deliver Value to the Customer

Home Designer Often Are Not Licensed But Are Skilled in Designing Homes Have a Relationship With a Client of the Means to Hire a Home Designer Skilled in Putting Client s Ideas Into a Home Design Remember-You Need to Help the Home Designer Deliver Value to the Customer

Interior Designer Interior design is a multi faceted profession in which creative and technical solutions are applied within a structure to achieve a built interior environment and home lifestyle enhancement. The interior design process follows a systematic and coordinated methodology, including research, analysis, and integration of knowledge into the creative process, whereby the needs and resources of the client are satisfied to produce an interior space that fulfills the project goals Per Wikipedia

Interior Designer Works Within the Home on Accents That Improve the Image, Style, Functionality, Etc. of a Home for a Client Typically Not Licensed May Belong to an Association of Interior Designers May Work on a % Fee on a Larger Project

Interior Designer May Work on a Fixed $ Amount on a Small Project May Provide Sketches of Wanted Products May Add a $ Markup to Items Purchased By the Client Remember You Need to Help the Interior Designer Deliver Value to the Customer

Business Database Results Architect SIC Code 8712 # Businesses Charleston Metro Region 30 871202 25 Home Designer 1521 259 152109 0 Interior Designer Contract Interior Designer 152207 738902 0 17

Product Types and Projects Project Type Medical Schools Schools and Colleges Government Typical Products Melamine Casework, Wood Trim, Doors, Work Stations Wood and Melamine Casework, Wood Trim, Doors, Work Stations Melamine Casework, Wood Trim, Doors, Furnishings, Work Stations, Displays, Shelving, Office Millwork, Library Melamine Casework, Wood Trim, Doors, Furnishings, Shelving, Office Millwork

Suspects/Prospects/Customers There is a Flow Process to Identify Business Suspects One Weeds Down Suspects to Prospects Prospects With Jobs to Bid Become Potential Customers Winning a Bid Converts Prospects to Customers

Bidding on an Architect's Government Work Most Sales Opportunities Are on a Bid Basis Many Governments Have Online Bidding Systems Lots of Opportunities to Quote Lots of Competition Architects Often Help Manage the Projects There is Now Online Bid Rooms to Get Plans

Finding Architects Woodworks-a Wood Industry Marketing Outreach for Commercial Projects, WV is in Their East Region Hosts Educational Events in the Southeast Annually That Draws Hundreds of Architects http://www.woodworks.org/ Three Young Architects at the 2011 Atlanta Woodworks Education Seminar

Finding Architects- State Licensing Boards West Virginia Board of Architects Website = www.wvbrdarch.org/ List 63 Architects in Charleston

Finding Architects- Professional Associations AIA = American Institute of Architects Website = www.aia.org Yellow Pages = 271 Hits

The Influence of Architects Do Have Its Limits While the Architect May Want You For the Project, Lots of Others May Be of Greater Influence o The Job Superintendent o The Customer o The Architect s Staff Project Manager o The Construction Company

Finding Home Designers Did Not Find a Professional Association for Home Designers Can Database Search to Find Charleston Metro Region Home Designers Yellow Pages Search in Charleston = 5 Hits

Finding Interior Designers ASID = American Society of Interior Design Webpage = www.asid.org Can Database Search to Find Charlotte Metro Region Interior Designers Yellow Pages Search = 24 Hits

Building Relationships With Architects and Design Professionals Have to Sometimes Deal With Large Egos Realize They Have to Produce Results for the Client These Professionals Often Do Not Take Advice Well Look for Hot Buttons Always Do What You Say and More

Building Relationships With Architects and Design Professionals Realize Many Firms Have Multiple Professionals Build Relationships With the Support Employees Too There Are Fewer Architects, Interior and Home Designers Than Builders and Contractors Architects/Designers Need Quality Wood Products Manufacturers

Building Relationships With Architects and Design Professionals Realize Many Firms Have Multiple Professionals Build Relationships With the Support Employees Too There Are Fewer Architects, Interior and Home Designers Than Builders and Contractors Architects/Designers Need Quality Wood Products Manufacturers

Summary-Marketing to Architects and Designers Architects and Designers Are a Small Group of Professions That Are an Important Target for Growing Sales of Cabinets, Furniture and Millwork One Can Develop a List of Professional Contacts Through Database Searches, Yellow Pages Searches, Web Searches, State Licensing Boards and By Visiting Professional Associations Websites