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Limited Lifetime Warranties Jackson Upholstered Furniture Thank you for choosing JACKSON Upholstered Furniture. You have made an investment in lasting quality which will bring you many years of enjoyment and comfort. Please read the terms of the JACKSON limited warranty coverage carefully. Retain your proof of purchase to substantiate your claim in the event warranty service is required. For any service claims, please contact the dealer where product was purchased. Jackson Furniture will supply the part(s) either under warranty or at cost, as long as they are available. After one (1) year, the shipping cost will be the responsibility of the consumer. 1. FRAME - Limited Lifetime Warranty: The frame, upholstered in the original fabric under normal use and conditions, is warranted to the original purchaser against manufacturing defects for the lifetime of the product. 2. SPRINGS - Limited Lifetime Warranty: The spring units of Jackson Upholstered products are warranted against breakage due to defective material or workmanship for the lifetime of the product. 3. RECLINER MECHANISM - Limited Lifetime Warranty: Recliner mechanisms are warranted against breakage due to defective material or workmanship for the lifetime of the product. 4. SLEEPER MECHANISM - One (1) Year Warranty: Sleeper mechanisms (all metal parts) are warranted against breakage due to defective material or workmanship for a period of (1) one year. 5. CUSHIONS - Three (3) Year Warranty: Jackson upholstered products utilize quality polyurethane cushioning materials in conjunction with layers of fiber for superior seating comfort. Cushions are warranted for (3) three years against loss of resiliency. The loss of resiliency should not be confused with a slight softening and flattening of the fiber and foam that will occur as a result of normal use and aging. 6. ALL OTHER PARTS - One (1) Year Warranty: All other parts not specifically listed as being warranted are covered under a (1) one year limited warranty against defective material or workmanship. This warranty is limited to repair or replacement of the defective part such as decorative wood trim, table tops, latches, shields, and hinges. WARRANTY LIMITATIONS The warranty does not include: 1. Any defect in upholstery fabrics. There is no warranty on vinyl, leather or fabric against wearing, fading, pilling, stretching, dye lots, natural markings or splitting. 2. Any condition resulting from incorrect or inadequate maintenance, cleaning, or care. 3. Any condition resulting from other than ordinary residential wear or from any use for which the product was not designed. All Products In the event that a defect is found, repair or replacement under this warranty is at the manufacturer s option. Cost for labor, packaging and shipping from the factory, if it is necessary, is covered by Jackson Furniture for a period of one year. After one year from date of purchase by the dealer, the original retail purchaser will be responsible for labor, packaging and all shipping costs. These Limited Warranties provide coverage to the original retail purchaser and do not apply to rented, business, commercial, institutional, or other non-residential uses. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased as is or secondhand, (iii) any merchandise purchased at a distress sale or a going-out-of business sale, or (iv) any merchandise purchased from a liquidator. All warranties, whether express or implied, cover only normal household usage. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage. Warranty Service LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES UNDER ANY AND ALL WARRANTIES IS EXCLUDED. Some states do not allow the exclusions of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. All claims for service must be accompanied by proof of purchase (Bill of Sale). Any claim for service under warranty must be made through the retail dealer where the furniture was purchased. 1910 King Edward Avenue Cleveland, TN 37311 423-476-8544 www.jacksonfurniture.com
SINCE 1933 HISTORY OF JACKSON FURNITURE COMPANY 1933 W. Ray Jackson opens his Upholstery Company - manufacturing stationary sofas and chairs. 1936 First shipments to Sears Roebuck and Company. 1941 Cleveland Chair Company purchased by W. Ray Jackson. Ownership held by Jackson Family for over half a century. Currently one of the Largest family owned furniture companies. 1951 First shipments to Montgomery Wards. 1972 Shamrock Plant opened in North Virginia - Heavy orientation on promotional groups with matching recliners. 1990 Shamrock began producing and marketing Packed Stock Living Room Groups. 1993 Jackson began producing and marketing Packed Stock Living Room Groups. 1996 Company began global sourcing with leather upholstery, produced in Italy. 1998 Jackson begins Cut & Sew program with Brazilian Tanneries for U.S. assembly. 2001 Jackson introduces several correlated wood trim groupings with occasional pieces. 2002 Jackson begins joint venture near Shanghai, China to centralize and professionalize overseas operations, including Cut & Sew suede, leather and jacquard fabrics. 2005 Jackson Furniture opens large permanent facility near Shanghai, China to quadruple capacity and grow global market share. 2007 Jackson continues to grow with top quality fashionable furniture in a tough economy. 2008 Jackson celebrates 75th anniversary.
WHY BUY Jackson? Small Seat Minimums IN-STOCK Program For Immediate Shipment Fashionable Merchandise - Great Value - Unique Styles No Factory Direct Retail Stores Global Platform - Corporate Owned China Facility 1.4 Million Square Feet of Global Production East and West Coast Ship Points LIVING ROOM PACKAGE SPECIALIST - Correlating Tables, Chair, Recliners 75 YEARS of QUALITY, SERVICE and CONSISTENCY THE SOLUTION FOR MORE MARGIN!!
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Key Retail Partners for JFI include: Aaron Rents American Furniture Warehouse Art Van Badcock and More Bass Pro Shops Beckerʼs Furniture Big Sandy Furniture Bobʼs Discount Furniture Bob Mills Furniture Boscovʼs Brick Furniture El Dorado Farmers Gallery Furniture Gardner-White Haynes Hom Furniture Jeromeʼs Furniture Jordanʼs Furniture Kanes Kittles Leonʼs Furniture Levin Furniture More Furniture for Less RC Willey Rooms to Go Room Store Schewel Furniture Company Sofa Mart Wolf Furniture Value City
JFI DEALER WEB PORTAL 1. ORDER ALL PRODUCTS online 24/7 2. Find product availability information instantly 3. Advertising Hi-Res Photos Available 24/7 4. FIND PRODUCT SPECS: dimensions, selling features and construction information 5. Never order a dropped item: IN-STOCK AVAILABILITY at your fingertips 6. Check ORDER STATUS and SALES HISTORY online 24/7 How to LOG IN to JACKSON/CATNAPPER EXPRESS ORDER WEB PORTAL Enter www.jacksonfurniture.com on your web browser, Click on DEALER LOGIN (in top left hand corner) and follow directions and prompts.
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