STEP BY STEP INSTALLATION INSTRUCTIONS Natural Woven Shades Standard Top Down/Bottom Up Slim Headrail Operable Lining
Table of Contents Everything You Need A Smooth Set-Up We want you to love your new window coverings and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. Step 1 - Getting Started.... 3 Overview - Flat Fold and Waterfall Cord Lift, Top Down/Bottom Up, Operable Liner.... 4 Step 2 - Mounting the Brackets....5-8 Step 3 - Operating the Shade.... 9 Hold Down Brackets (optional).... 10 Troubleshooting... 11 Care & Cleaning... 12 Safety... 12 Warranty... Back Cover We recommend you hold on to all packaging until your window coverings are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Parts & Tools Overview Getting Started First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU LL NEED: Pencil, screw-driver, ¼ nut driver, level, and a drill with a 1 16 drill bit. Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. Flat Fold and Waterfall Cord Lift, Top Down/Bottom Up, Operable Liner RETURN HEADRAIL MOUNTING BRACKETS It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. POWER DRILL SCREW DRIVER PENCIL LEVEL SCREWS MOUNTING BRACKETS OPERABLE LINER TOP DOWN/ BOTTOM UP SHADE WATERFALL SHADE 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting Brackets Step 2 Mounting Brackets Inside Mount Standard For an inside mount, hold the shade inside the window frame. Center MOUNTING BRACKET MOUNTING BRACKET Outside Mount Standard Center the shade over the window opening at the desired height. the shade so the space between the Mark the position of the ends of the end of the headrail and edges of the window frame are equal. The brackets are mounted with VALANCE WING NUTS headrail on the wall with a pencil. Measure 1 2 in from the marks on each side and mark with a pencil. Place the two screws flat against the top sill outside edge of each bracket on these surface. To fully recess the shade marks and attach with the screws requires a flat surface with a minimum depth of 2 1 4. A minimum depth of 1 1 4 is required. HEADRAIL WING NUTS VALANCE HEADRAIL provided using 2 screws per bracket. With the brackets installed and level with one another, remove the wing With the brackets installed and nuts from the bolts and place the level with one another, remove shade onto the brackets. With the the wing nuts from the bolts and bolts coming through the mounting place the shade onto the brackets. slots on each end of the headrail, With the bolts coming through the reinstall the wing nuts onto the bolts mounting slots on each end of the and hand tighten. headrail, reinstall the wing nuts onto the bolts and hand tighten. Please note: Inside mount BACK VALANCE Waterfall-style shades will have a short valance in the back of the shade to hide mechanisms from BRACKET QTY SHADE WIDTH street view. 2 up to 36" 3 361/8 72" 4 721/8 84" 5 961/8-120" BACK OF SHADE SHOWN 5 smithandnoble.com 800.248.8888 6
Step 2 Mounting Brackets Step 2 Mounting Brackets Inside Mount Slim Headrail Outside Mount Slim Headrail Hold the shade inside the window frame. Center the shade so the HEADRAIL VALANCE Center the shade over the window opening at the desired height. Make space between the ends of the sure the shade is level and centered headrail and the edges of the window frame are equal. With the VALANCE above the window. Push the shade back against the wall. Attach the shade properly positioned, attach shade with the screws provided into the shade with the long screws the pre-drilled holes. provided, into the pre-drilled holes. RETURN HEADRAIL 7 smithandnoble.com 800.248.8888 8
Step 3 Operating the Shade Control Options Operating the Shade Opening and closing your new Smith & Noble shades is entirely hassle-free. To lower it, pull the cord down and toward the center of the shade. To lock it into position, move the cord past the outside edge and then release. To raise it, pull straight down on the cord until it's at your desired height, then release it to lock. Remember to always keep the draw cord wrapped around the cord cleat (that's what you attached to the wall next to your shades). RAISED LOWERED Attaching the Cord Cleat Cord cleats are wall attachments that help keep your cords organized and away from pets and kids. To install one, first lower your shade completely and hold the cord straight down while positioning the cord cleat on to the window frame or wall. Holding the cleat upright, insert and secure screws into the cleat to securely attach it to the wall or window frame. Top Down/Bottom Up (Not available with all styles and sizes) The right cord is to lower the top of the shade. The left cord is to raise and lower the bottom of the shade. Hold-Down Bracket (optional) Hold-down brackets are used to secure the bottom hem of the shade in situations where excessive movement may be a problem. Lower the shade completely and mark the position where the holddown bracket will be mounted. Attach the hold-down bracket with the screws provided. HOLD-DOWN BRACKET HEM BAR Be sure to release shade from hold down brackets prior to operating shade. 9 smithandnoble.com 800.248.8888 10
Troubleshooting Care & Cleaning /Safety PROBLEM The shade will not raise or lower SOLUTION Make sure the brackets are not interfering with the internal mechanism on the headrail. Care & Cleaning Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your shades looking fresh and neat. Make sure the lift cords on back of shade Only one side of the shade are properly attached and are not tangled moves when raised or lowered or caught. If these suggestions do not work, then please give us a call or visit our website. Safety First. Style Second To None. Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. To protect young children and pets, there s no better way to eliminate risk than to use one of our cordless products. Child Safety 11 smithandnoble.com 800.248.8888 12
Warranty Service The enjoyment of your window coverings should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2017 Smith & Noble Home, Inc. All Rights Reserved SN_NW_CL_2017_1
STEP BY STEP INSTALLATION INSTRUCTIONS Natural Woven Shades Loop Control
Table of Contents Everything You Need A Smooth Set-Up We want you to love your new window coverings and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. We recommend you hold on to all packaging until your window coverings are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Step 1 - Getting Started.... 3 Overview - Loop Control & Bracket Quantity.... 4 Step 2 - Mounting the Brackets....5-6 Step 2 - Attaching Shade to Bracket... 6 Step 3 - Attaching the Loop Control Tensioner... 7 Step 4 - Installing the Cord Tensioner.... 8 Step 4 - Operating the Shade.... 8 (Optional) Hold Down Brackets.......................... 9 Troubleshooting... 10 Care & Cleaning... 10 Safety... 10 Warranty... Back Cover Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Parts & Tools Overview Getting Started Loop Control First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU LL NEED: Pencil, screw-driver, ¼ nut driver, level, and a drill with a 1 16 drill bit. Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. SCREWS MOUNTING BRACKETS LEVEL EXTENSION BRACKET (OPTIONAL) PENCIL & SCREWDRIVER POWER DRILL 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting Brackets Step 2 Mounting Brackets Inside Mount Cord Loop and Cordless Control shades come with snap-in bracket connectors which are pre-attached to the top of the shade s headrail. These pre-attached bracket connectors are pre-aligned for their proper mounting position and will snap into the installation brackets once installed. Position and install brackets inside the frame using the top holes. (Make sure they are aligned with pre-attached bracket connectors.) Release tab should be positioned at the bottom. Outside Mount Center the shade over the window opening at the desired height. Mark the position of the ends of the headrail on the wall with a pencil. Position brackets so they are aligned with pre-attached bracket connector. Install brackets using the back holes. Make sure the release tab is positioned at the bottom. Next, follow steps for attaching shade to the bracket. Next, follow steps for attaching shade to the bracket. Attaching Shade to Bracket BRACKET QTY SHADE WIDTH 2 up to 36" 3 361/8 72" 4 721/8 96" 5 961/8 and up (A) (B) Figure (A) - Position the shade with front hook of the pre-attached, headrail bracket connector resting on the top lip of all mounted brackets. Figure (B) - Push the bottom front of the shade headrail firmly backwards and toward the window until the lip on the rear of the pre-attached headrail bracket connector engages the mounting bracket and snaps into place, as shown. 5 smithandnoble.com 800.248.8888 6
Step 3 Loop Control Cord Tensioner Step 4 Operating the Shade Attaching the Loop Control Tensioner The cord tensioner device reduces the hazards of strangulation and entanglement of young children and pets by limiting access to the control cord. IMPORTANT In compliance with national safety regulations shades will not operate unless the cord tensioner is installed correctly! After the shade is installed, the cord tensioner must be secured to the wall. 1. Locate the tensioner as close to the shade as possible without interfering with the shade. 2. Make sure the screw hole (A) on the cord tensioner is pulled half way down before mounting. This will ensure the cord can move freely through the cord tensioner. 3. For Inside Mount installations (B) attach the cord tensioner directly to side of window opening with a screw through the screw hole or use provided bracket. For Outside mount (C) installations use the supplied mounting bracket. LOOP CONTROL CORD TENSIONER Cord Tensioner Installation Your window shade has arrived with the cord tensioner positioned near the head rail to comply with current child safety standards. The cord tensioner must be mounted and secured before the window shade will operate correctly. To position the tensioner, grasp the screw hole and pull down to release the lock. Pull the cord through the tensioner until the tensioner is at the bottom of the cord loop. NOTE: The cord tensioner MUST be installed to make the shade fully operational. Please read the instructions included in the cord tensioner mounting hardware packet prior to installation. (included separately). Operating the Shade Pull the rear cord down to lower the shade. Pull the front cord up to raise it, until it s at your desired height. NOTE: The shade will not operate unless the center screw hole is pulled into the down position. Then the cords will move freely. Screw Hole Mounting Bracket Mounting Bracket To prevent the cords from tangling in the headrail, make sure the shade does not encounter any obstructions when lowered. Please see cord tensioner guide (A) INSIDE MOUNT (no mounting bracket) (B) INSIDE MOUNT (C) OUTSIDE MOUNT (included separately) for how to install tension device. 7 smithandnoble.com 800.248.8888 8
Hold Down Bracket Troubleshooting Hold Down Bracket (optional) Hold-down brackets are used to secure the bottom hem of the shade in situations where excessive movement may be a problem. To install, pre-drill the pin holes in each end of the hem dowel using a 7 64" drill bit. The depth of the holes should be half the length of the pin. Lower the shade completely and mark the position where the hold down bracket will be mounted. Attach the hold down bracket with the screws provided. PROBLEM The shade will not raise or lower. Only one side of the shade moves when the loop cord is pulled. The shade is not raising evenly. SOLUTION Make sure tension device has been installed properly. The shade may be caught on an obstruction such as a window crank or latch; if this is the case, feel free to untangle it. If one of the lift cords has come untied, simply re-tie the cord. Check that the cords are not tangled as they wrap around the rod shaft at the headrail. If these suggestions do not work, then please give us a call at 800.248.8888 or visit www.smithandnoble.com. Care & Cleaning /Safety Care & Cleaning Use brush or dust head attachment. Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your shades looking fresh and neat. Safety First. Style Second To None Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. To protect young children and pets, Loop Control works with a cord tensioner, which must be mounted to your window frame or wall. The shade or blind will not work if the cord tensioner is not mounted. Call us at 800.248.8888 or visit smithandnoble.com/childsafety. Child Safety 9 smithandnoble.com 800.248.8888 10
Warranty Service The enjoyment of your window coverings should be everlasting, which is why our products come with a lifetime warranty. The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2016 Smith & Noble Home, Inc. All Rights Reserved SN2018
STEP BY STEP INSTALLATION INSTRUCTIONS Natural Woven Cordless Shades
Everything You Need A Smooth Set-Up We want you to love your new window coverings and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. We recommend you hold on to all packaging until your window coverings are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Table of Contents Step 1 - Getting Started.... 3 Overview - Cordless Shades.... 4 Step 2 - Mounting the Brackets....5-6 Step 3 - Operating the Shade.... 7 Hold Down Brackets (optional)... 8 Troubleshooting... 9 Care & Cleaning... 10 Safety... 10 Warranty... Back Cover Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Parts & Tools Overview Getting Started Cordless Headrail First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU LL NEED: Pencil, screw-driver, ¼ nut driver, level, and a drill with a 1 16 drill bit. HEADRAIL MOUNTING BRACKETS Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. RETURN It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. POWER DRILL SCREW DRIVER PENCIL LEVEL SCREWS MOUNTING BRACKETS WATERFALL SHADE 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting Brackets Step 2 Mounting Brackets Inside Mount Standard For an inside mount, hold the shade inside the window frame. Center MOUNTING BRACKET MOUNTING BRACKET Outside Mount Standard Center the shade over the window opening at the desired height. the shade so the space between the end of the headrail and edges of VALANCE Mark the position of the ends of the headrail on the wall with a pencil. the window frame are equal. The brackets are mounted with WING NUTS Measure 1 2 in from the marks on each side and mark with a pencil. Place the two screws flat against the top sill outside edge of each bracket on these surface. To fully recess the shade requires a flat surface with a minimum depth of 2 1 4. A minimum depth of 1 1 4 is required. HEADRAIL WING NUTS VALANCE HEADRAIL marks and attach with the screws provided using 2 screws per bracket. With the brackets installed and level with one another, remove the wing With the brackets installed and nuts from the bolts and place the level with one another, remove shade onto the brackets. With the the wing nuts from the bolts and bolts coming through the mounting place the shade onto the brackets. slots on each end of the headrail, With the bolts coming through the reinstall the wing nuts onto the bolts mounting slots on each end of the and hand tighten. headrail, reinstall the wing nuts onto the bolts and hand tighten. BACK VALANCE Please note: Inside mount Waterfall-style shades will have a short valance in the back of the shade to hide mechanisms from street view. BACK OF SHADE SHOWN 5 smithandnoble.com 800.248.8888 6
Step 3 Operating the Shade Optional Operating the Shade To LOWER shade, pull down gently on the bottom bar to the desired position. To RAISE shade, push up gently from the center of the bottom bar. To prevent the cords from tangling in the headrail, make sure the shade does not encounter any obstructions when lowered. RAISED Hold-Down Bracket (optional) Hold-down brackets are used to secure the bottom hem of the shade in situations where excessive movement may be a problem. To install, pre-drill the pin holes in each end of the hem dowel using a 7 64" drill bit. The depth of the holes should be half the length of the pin. HOLD-DOWN BRACKET HEM DOWEL Lower the shade completely and mark the position where the holddown bracket will be mounted. Attach the hold-down bracket with the screws provided. LOWERED Be sure to release shade from hold down brackets prior to operating shade. 7 smithandnoble.com 800.248.8888 8
Troubleshooting Care & Cleaning /Safety PROBLEM The shade will not raise or lower SOLUTION Make sure the brackets are not interfering with the internal mechanism on the headrail. Care & Cleaning Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your shades looking fresh and neat. Make sure the lift cords on back of shade Only one side of the shade are properly attached and are not tangled moves when raised or lowered or caught. If these suggestions do not work, then please give us a call or visit our website. Safety First. Style Second To None. Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. To protect young children and pets, there s no better way to eliminate risk than to use one of our cordless products. Child Safety 9 smithandnoble.com 800.248.8888 10
Warranty Service The enjoyment of your window coverings should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2017 Smith & Noble Home, Inc. All Rights Reserved SN_NW_C_2017_1
STEP BY STEP INSTALLATION INSTRUCTIONS Natural Woven Shades 1 2 3 4 5 Motivia Motorization
Everything You Need A Smooth Set-Up We want you to love your new window coverings and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. Table of Contents Step 1 - Getting Started...3 Overview - Motorization...4 Step 2 - Mounting the Brackets... 5-6 Step 3 - Operating the Remote Control...7 Troubleshooting...8 Safety...9 Care & Cleaning...9 Warranty...Back Cover We recommend you hold on to all packaging until your window coverings are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Overview Getting Started Motorization First, make sure you have all the parts and tools required to install your shades. MOUNTING BRACKETS ALL THE HARDWARE YOU LL NEED: Pencil, screwdriver, ¼ nut driver, level, and a drill with a 7 64 drill bit. Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. HEADRAIL It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. POWER DRILL SCREW DRIVER PENCIL LEVEL 1 2 3 4 5 SCREWS MOUNTING BRACKETS REMOTE CONTROL WATERFALL SHADE EXTENSION BRACKET (OPTIONAL) 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting the Brackets Step 2 Mounting the Brackets Inside Mount For as inside mount, hold the shade inside the window frame. Center the shade so the space between the end of the headrail and edges of the window frame are equal. The brackets are mounted with two screws flat against the top sill surface. To fully recess the shade requires a flat surface with a minimum depth of 2". A minimum depth of 3/4" is required. With the brackets installed and level with one another, remove the wing nuts from the bolts and place the shade onto the brackets. With the bolts coming through the mounting slots on each of the headrail, reinstall the wing nuts onto the bolts and hand tighten. Outside Mount Center the shade over the window opening at the desired height. Mark the position of the ends of the headrail on the wall with a pencil. Measure 1/2" in from the marks on each side and mark with a pencil. Place the outside edge of each bracket on these marks and attach with the screws provided using 2 screws per bracket. With the brackets installed and level with one another, remove the wing nuts from the bolts and place the shade onto the brackets. With the bolts coming through the mounting slots on each end of the headrail, reinstall the wing nuts onto the bolts and hand tighten. NOTE: Inside mount Waterfall Shades will have a short flap in the back of the shade to hide the mechanisms. BACK VALANCE BACK OF SHADE SHOWN BRACKET QTY SHADE WIDTH 2 up to 36" 3 361/8 72" 4 721/8 96" 5 961/8 120" 5 smithandnoble.com 800.248.8888 6
Step 3 Operating the Remote Control Troubleshooting Remote Control For added protection, your remote control arrived with a protective film on the top. Please remove this film prior to use. PROBLEM The shade does not work or runs slowly. Recharge the motor. SOLUTION Select the desired channel with the CHANNEL key. The channel indicator light will illuminate the channel that is on. If all 5 lights are lit, the remote will control all 5 channels at once. Tapping the UP or DOWN keys for less than 2 seconds will move the shade in short steps. Holding the UP or DOWN keys down for more than 2 seconds before releasing, will operate the shade in the faster standard speed. Press the UP or DOWN keys to raise or lower the shade. Vanes will open when shade is completely lowered. Press the STOP key to stop the shade anywhere along the window. Setting and Using a Favorite Position: Channel Display Up Stop Down Channel + Channel The shade only goes in one direction (up or down) The indicator light on the remote does not light up or the remote-controlling range becomes shorter. Shade goes up when the down button is pushed, and goes down when the up button is pushed. The motor beeps when operated The limit setting was unsuccessful and needs to be reset. Refer to the Motorization Guide. Replace the battery in the remote (CR2430 Lithium) Press the "Limit" button on the underside of the remote and the "Stop" button at the same time. Hold until the shade jogs once. The shade should now move in the correct direction. Recharge the motor. If these suggestions don t work, then please give us a call or visit our website. Use the UP or DOWN buttons to position the shade at the desired favorite position. First press and hold the LIMIT button on the back of the remote with a small screwdriver or tip of a pen. While holding the LIMIT button press and hold the UP button. Release both buttons when the shade jogs. FRONT OF REMOTE With the shade at either the upper or lower limit, simply press the STOP button to bring the shade to the favorite position. To go to the favorite position from any other location, make sure the shade has been stopped for at least three seconds before pressing the STOP button. Limit Button Confirm Button Refer to the Motorization Guide for additional details. BACK OF REMOTE 7 smithandnoble.com 800.248.8888 8
Care & Cleaning /Safety Care & Cleaning Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your shades looking fresh and neat. Safety First. Style Second To None. Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. To protect young children and pets, there s no better way to eliminate risk than to use one of our Motivia motorized products. Child Safety 9 smithandnoble.com 800.248.8888 10
Warranty Service The enjoyment of your window covering should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase (hang on to your receipt!) and covers defects in material or craftsmanship. Hardware must have been properly installed. We reserve the right to determine if your hardware warrants a repair or a replacement. Visit smithandnoble. com/guarantee to see full details. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2017 Smith & Noble Home, Inc. All Rights Reserved SN0717 SN_NW_M_2017_1