Company Profile
About us Trading since 2002, we are office furniture manufacturers based at Haverhill in Suffolk on the Cambridge and Essex borders which offers easy access to London and all the major road routes. We have a friendly and experienced team of professionals from designers, sales support, expert craftsmen and installers offering 134 years combined experience in furniture manufacturing! We are all housed under one roof in our 14,000 sq. ft factory which ensures we are in control of your project every step of the way. With the latest technology including our CNC machines and edge banding facilities we are experienced in providing bespoke and standard office furniture to a variety of corporate sectors. We offer delivery and installation throughout the UK and all our furniture comes fully guaranteed with a friendly after sales service to give you that extra peace of mind. No matter how large or small your furniture issue or budget, we would love to hear from you and be given the opportunity to offer you an affordable solution. Manufacturers of Stylish, Innovative and Flexible Commercial Furniture Solutions
Our Manufacturing Capabilities Small or large batches Standard ranges and custom furniture Corporate branded With 14,000 sq ft of factory production space, the latest technology and a highly skilled workforce our manufacturing facilities offer a wide range of standard & bespoke furniture solutions for the following sectors: Office and Commercial Interiors / Fit out Universities / Schools Security / Media / Broadcast Showrooms Hotels / Leisure 14,000 sq ft of factory production space
CAD CAM Our CAD CAM software allows us to transfer your sketch/cad drawing straight to our computer controlled machinery for fast efficient and accurate production. CNC Machining Drilling: Computer controlled drilling drastically speeds up the process bringing down costs. Routing / Shaping: We can shape /profile any panels required in the following substrates and finishes. MDF/Plywood Melamine faced chipboard/mdf Laminate: EGGER, Polyrey, Formica, Abet, Wilsonart, Finsa Veneer Compact Laminate Large and small batch quantities Edgebanding Solid surface, Corian, LG Hi-Macs, Staron Lip panel edges to a variety of finishes, sizes and materials to meet your specifications. Spraying Our fully equipped spray shop offers AC, Cellulose and Polyurethane finishing.
Products & Services With our design, manufacture and installation services under one roof, we can ensure that your furniture order runs as smoothly and efficiently as possible from start to finish. As manufacturers we can meet your specific furniture requirements; whether this is for a unique one off special project with budget and/or space constraints to corporate branding guidelines requiring precise colour matches and materials. Our services include free design and quotations with 3D visuals, highest quality craftsmanship and UK delivery by our experienced installers. All work comes fully guaranteed. Designed, Manufactured and Installed by Us!
Office Kitchen & Breakout Area Furniture Tea and coffee point solutions including all your breakout area furniture and seating. Ideal for: Office Kitchens Rest Areas / Breakout Areas Reception Areas Meeting Rooms / Board Rooms Executive Offices Showrooms Waiting Areas Recycling Storage Units For all your office recycling bin requirements. Your recycling storage units can be designed to match your current corporate layout and branding. Space efficient designs which can be standalone or incorporated within our bespoke coffee points or print stations. Ideal for: General Office Office printer stations Photocopier points Office kitchen and coffee points/breakout areas Incorporating new or customer supplied bins Office Tables & Executive Furniture Boardroom Tables, Meeting Tables, Conference Tables, Folding Tables, Modular Tables and Executive Desks. Choice of materials including wood veneers, MFC, laminates, and glass Slab, pod or metal under frames Choice of seating Complimentary Storage
Reception Desks & Counters. Full bespoke design or standard modular units available Choice of materials from wood veneer, glass/perspex, MFC & laminates Full DDA (Disability Discrimination Act) compliance Cable management Office Storage Storage Walls, Office Cupboards, Metal Storage Cabinets, Office Bookcases, Glass Display Units, Lockers, Wooden and Metal Pedestals. Choice of materials from wood veneer, MFC, laminates, glass and metal Standard and bespoke designs Office Desking Computer Workstations, Individual Desks, Bench Desks, Integrated Desk Storage, Desk Screens and Accessories. Choice of materials including wood veneers, glass, MFC and laminates Height adjustable Cable management
Technical Furniture Telepresence, Video Conference, Media, Security and Post Production furniture. Multi-operator and single user solutions. For use in: Commercial Buildings Hospitals Universities and Schools Police Control Rooms Shopping Centres Broadcast Centres / Editing Suites Air Traffic Control Centres Dealing Rooms Office Seating Reception Chairs/Visitor Chairs, Conference Room Chairs/ Boardroom Chairs, Office Task/Operator and Computer Chairs, Breakout and Soft Seating, Canteen Chairs. Co-ordinate materials and colours to match your corporate branding Ergonomic Chairs for staff and customer welfare requirements Environmentally friendly chairs with recycled materials 24/7 Operator seating Repairs & Alterations New Desk tops on existing under frames Re-finish existing metal desk frames Re-upholster office chairs, soft seating and screens Repair / Refinish metal filing cabinets Pedestal Repairs Locks, casters, runners French polishing Panel Renewal Environmental disposal of old parts/furniture
Testimonials We are proud to share with you a selection of our testimonials. These are from a variety of sectors encompassing both large and small organizations. This highlights our versatility and ability to meet individual business requirements and understanding that every business has a unique solution. Coca Cola Enterprises Ltd I am writing on behalf of Coca-Cola Enterprises Ltd to thank you for your teams continuing efforts over the last two months. The moves you have completed have been a huge success with the clients and directors of the company alike. Even though under extreme conditions you have managed to keep a professional manner and quality in your workmanship for which I have true admiration. Paul Robinson, Administration Dept. Coca Cola Enterprises Ltd Cranfield Management Development Centre We needed a company to think outside the box, as our study-bedrooms did not conform to recognised furniture sizes. We wanted to create furniture with simple lines, clean features and that would not date. OPS listened to our requirements and design ideas, measured, crafted and delivered, on time exactly what we wanted. No fuss, no dramas. Office Problem Solved did what they said they would, on the day they said they would. Anyone running a large project will know just what that means! Jo Price, General Manager Cranfield Management Development Centre Corporate Vending We approached Office Problems Solved with specific requirements for our break out area. We were delighted with a unique coffee bar solution they suggested which was created by their in-house designer. The quality of the product as well as the service offered by all members of the OPS team was second to none and we would be happy to recommend them to future customers. Mark Wade Corporate Vending
GCinco Smart, Functional, On Time, Within Budget, Absolutely everything we asked for, and more! We will certainly be using and recommending your services again. C. Bryce, MD GCinco SPIE Matthew Hall Office Problems Solved have produced bespoke quality solutions for Lloyd s. The furniture is both practical and aesthetically pleasing and delivered on budget and on time. Kimberley Barnes, Facilities Co-ordinator Lloyds Property Services Roundhere As a full service office environment agency, we have worked with OPS on a number of projects over the last 4 years where they have provided our bespoke specials. We have been impressed with the quality of the products and professional service we have received and will be happy to work with them again in the future. Phil Webb, MD Roundhere UKTV My recent experience with Office Problems Solved was both problem-free and made extremely easy by a good sales team and a fantastic delivery team. On the day they arrived perfectly on time and installed all furniture with no disruption to our day-to-day work a tough task in a busy TV company. They even hoovered up after themselves before they left! The products are extremely good quality and I would highly recommend Office Problems Solved to other businesses. Katie Wood, PA to Head of Editorial Operations and Head of Technology and Broadcast Operations UKTV SDA Architects OPS who designed and manufactured the amazing bespoke curved hospitality furniture in the drum at Mercedes Benz, Canterbury. M. York, Associate Director SDA Architects
Company Policies Quality Management Statement Office Problems Solved is committed to providing the highest possible quality of service to all our existing and future customers as well as building and maintaining strong relationships with our suppliers. This is achieved by excellent teamwork throughout the organization. With direction from the Managing Director, staffs at all levels are valued which encourages dedication and a commitment to a continuous improvement environment. We consistently monitor and analyze our resources and activities as each play a crucial role in our process to ensure we achieve our high standards of effectiveness and efficiency. This process begins with our Marketing and is supported by our Design and Quotation, Manufacturing, Delivery and Installation, After Sales Care, and Invoicing departments. Corporate Responsibility Statement Office Problems Solved takes seriously their actions and responsibilities for their employees, customers, suppliers and the community whilst taking account of the economic, social and environmental impacts of its operations. Ethical Issues Environmental Aims Environmental Policy Office Problems Solved is committed to minimise the environmental impact of its activities. Our aim is to achieve this through a programme of continuous improvement. Our Commitments: Minimise waste by evaluating operations and ensuring they are as efficient as possible. Source and promote a product range to minimise the environmental impact on production. To reuse and recycle materials wherever it makes commercial sense to do so. To promote paperless trading and communication with suppliers and customers. To encourage staff to reuse or recycle the materials rather than dispose to landfill. Office Problems Solved supports a culture of openness, trust, and integrity in all their management and business practices. We are committed to protecting employees, partners, customers and the company from illegal or damaging actions by individuals, either knowingly or unknowingly. Social and Community Activities Office Problems Solved has been associated with New Future s Nepal Charity (1098661) since 2008; helping to raise essential funds through charity treks in the region and helping to change the lives of orphaned and disabled children and adults in Nepal. Office Problems Solved is committed to minimise the environmental impact of its activities. Our aim is to achieve this through a programme of continuous improvement. Business Relationships Suppliers can expect that they will be treated ethically by all employees of Office Problems Solved, in a manner which is transparent and legal at all times. To encourage customers wherever possible to separate recyclable, reusable materials. This policy applies to all individuals who are employed by Office Problems Solved, whether in a permanent or temporary capacity or working on behalf of Office Problems Solved as contractors.
OPS House Falconer Road Haverhill Suffolk CB9 7XU Tel...44 (0) 1440 762171 Fax...44 (0) 1440 709871 Email...sales@officeproblemssolved.com Web...www.officeproblemssolved.com