On-Demand Water Heater Installation Manual and Owner s Guide

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On-Demand Water Heater Installation Manual and Owner s Guide 110U Indoor (T-KJr2U-IN) 310U Indoor (T-K4U-IN) 510U Indoor (T-D2U-IN) Models 110U Outdoor (T-KJr2U-OS) 310U Outdoor (T-K4U-OS) 510U Outdoor (T-D2U-OS) WARNING Gas Tankless Water Heater TM Suitable for potable water heating and space-heating* * Please refer to local codes for space-heating compliance. FEATURING (510U (T-D2U) models only)

CONTENTS Installation Manual 4 5 6 7 7 9 9 9 9 12 13 18 20 21 22 25 29 30 32 Owner's Guide Contents 34 36 36 37 40 40 41 41 42 42 44 47 51 54 55

Installation Manual CONGRATULATIONS

SPECIFICATIONS Model Natural Gas Input Gas Connection 110U Indoor (T-KJr2U-IN) 110U Outdoor (T-KJr2U-OS) 310U Indoor (T-K4U-IN) 310U Outdoor (T-K4U-OS) 510U Indoor (T-D2U-IN) 510U Outdoor (T-D2U-OS) Water Connections Water Pressure* Natural gas Inlet Pressure Manifold Pressure** Weight Dimensions Ignition Electric should not need adjustment NOTE: The manufacturer reserves the right to discontinue, or change at any time, specifications or designs without notice and without incurring obligations.

INTRODUCTION 5

SAFETY GUIDELINES Safety Guidelines SAFETY DEFINITION DANGER WARNING CAUTION GENERAL 1. 2. 3. 4. GAS TYPE, GAS PRESSURE, WATER PRESSURE and ELECTRIC RATING do not install and consult with the manufacturer 5. WARNING

INSTALLATION GENERAL 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

WARNING CAUTION Installation and service must be performed by a qualified installer (for example, a licensed plumber or gas fitter), otherwise the warranty will be void. The installer (licensed professional) is responsible for the correct installation of the water heater and for compliance with all national, state / provincial, and local codes. The manufacturer does not recommend installing the water heater in a pit or location where gas and water can accumulate. The manufacturer does not recommend installing the water heater in an attic due to safety issues INCLUDED ACCESSORIES The warranty will not cover damage caused by water quality. The manufacturer recommends using the direct-vent kit when the water heater is installed in a beauty salon the manufacturer does not recommend installing the unit on a wall adjacent to a bedroom, or a room that is intended for quiet study or meditation, etc

CLEARANCES Model Top Bottom Front Back Sides INCLUDED ACCESSORIES Installation manual and owner s guide Temperature remote controller kit* Communication cable 510U (T-D2U) models only # Model 110U Indoor (T-KJr2U-IN) 110U Outdoor (T-KJr2U-OS) 310U Indoor (T-K4U-IN) 310U Outdoor (T-K4U-OS) 510U Indoor (T-D2U-IN) 510U Outdoor (T-D2U-OS)

1. 4 Backflow preventer and F-F adaptor: 9007996005 2. Direct-vent conversion kit: 9007667005 (TK-TV10) 3. Pipe covers: 9007670005 (TK-PC01) 4. Recess box: 9007674005 (TK-RB02) 5. Sidewall vent terminator (Hood) and Wall thimble kit: 9008004005 and 9008005005 Wall thimble (4"-7") 9008004005 Termination (5"-10") 9008005005 6. Direct-vent concentric termination Part# Covering wall thicknesses

WARNING FOR INSTALLATIONS FOR YOUR SAFETY, READ BEFORE INSTALLATION: Prohibited Prohibited

HIGH-ALTITUDE INSTALLATIONS Indoor models DIPswitches Altitude 0 (DEFAULT) Up to 2,500 ft Up to 5,000 ft Up to 7,500 ft Over 7,500 ft ON 1 2 3 4 5 6 7 8 9 10 ON 1 2 3 4 5 6 7 8 9 10 ON 1 2 3 4 5 6 7 8 9 10 ON 1 2 3 4 5 6 7 8 9 10 (Lower bank of DIPswitches) Outdoor models DIPswitches Altitude ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 0 (DEFAULT) Up to 2,000 ft Up to 4,000 ft Up to 6,000 ft Over 6,000 ft ON 1 2 3 4 5 6 7 8 9 10 ON 1 2 3 4 5 6 7 8 9 10 ON 1 2 3 4 5 6 7 8 9 10 ON 1 2 3 4 5 6 7 8 9 10 (Lower bank of DIPswitches) ON 1 2 3 4 5 6 NOTE: 110U (T-KJr2U) and 310U (T-K4U) models Computer board ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 ON 1 2 3 4 5 6 510U (T-D2U) models Computer board WARNING DO NOT adjust any DIPswitches on the upper bank for the 510U (T-D2U) models.

VENTING INSTRUCTIONS For indoor models -General- DANGER CAUTION The manufacturer recommends the NovaVent line. General rules for venting water heaters are: General rules for vent terminations: any air intake devices

-Vent length and No. of Elbows- without gaskets Follow the vent pipe manufacturer s instructions when installing the vent pipe. Do not common vent this appliance with any other vented appliance. Vent type Diameter Max. No. of Elbows Max. Vertical and Horizontal (Total) Vent Length 5 5 *For each elbow added, deduct 5 ft. (1.5m) from max. vent length. No. of Elbows Max. Vertical or Horizontal Vent Length 5 -DIPswitch settings for Vent length- For Indoor and direct-vent models 110U Indoor (T-KJr2U-IN) 310U Indoor (T-K4U-IN) ON 12345678910 ON 12345678910 510U Indoor (T-D2U-IN) (Upper bank of DIPswitches) ON 12345678 ON 12345678 Vent length 0 to 7 ft 8 to 50 ft (DEFAULT)

For the 110U Indoor (T-KJr2U-IN), 310U Indoor (T-K4U-IN) and 510U Indoor (T-D2U-IN) models conversion kit with water heater

V V X H V V V V V V X V V X * * * * * * * * * * * * * * * * * * * * * *

CAUTION

GAS SUPPLY AND GAS PIPE SIZING -General- CAUTION Check that the type of gas matches the rating plate first. Ensure that any and all gas regulators used are operating properly and providing gas pressures within the specified range shown below. Excess gas inlet pressure may cause serious accidents. The manufacturer is not liable for any property and/or personal damage resulting from gas conversions Gas type Inlet gas pressure NOTICE

Based on energy content of 1,000 BTU/Cubic ft.: The water heater requires 140 Cubic ft./hr for the 110U (T-KJr2U) models, 190 Cubic ft./hr for the 310U (T-K4U) models, and 199 Cubic ft./hr for the 510U (T-D2U) models. Unit: Cubic feet per hour Pipe size Length Diameter 10' 20' 30' 40' 50' 60' 70' 80' 90' 100' 125' 150' 200' 3/4" 1" 1 1/4" 1 1/2" 2" Gas sizing example (Natural Gas) Water heater Gas meter A 3/4" Pipe size B C

THIS IS ONLY TO BE DONE BY A LICENSED PROFESSIONAL WATER CONNECTIONS CAUTION 1. 2. 3. 4. As Close as Possible Pressure relief valve Hot outlet Cold inlet Gas inlet

-Pressure relief valve- pressure only ANSI Z21.22CAN 1-4.4 ELECTRICAL CONNECTIONS WARNING CAUTION All indoor models come with a power plug instead of a junction box. The following procedure is for outdoor models only. 1. 2. 120 VAC, 60 Hz electrical power supply that is properly grounded 3. 4. 5. Indoor models only Outdoor models only Green screw Connect power supply 120VAC, 60Hz Ground

Temperature Screws Manual Remote controller cable remote controller -INCLUDED ACCESSORIES- -INSTALLATION- CAUTION This remote controller is NOT waterproof <Mounting and wiring the remote controller> 1.Back plate(fig. A and B) 2.Back plate(fig. B) Fig. A Fig. B

3."Fork terminals""remote controller terminal" (Fig. C-1) 4.(Fig. C-2) 5.Main body"back plate""remote controller cable" Fig. C-1 Fig. C-2 <How to connect the remote controller to the water heater> 1. 2. 3. 4. 110U (T-KJr2U) and 310U (T-K4U) models 9008172005 (TM-RE40) Connect other end to these terminals Front of remote

5. 6. * Do NOT jump or short-circuit the wires, or computer will be damaged. 7. 8. 510U (T-D2U) models 9008172005 (TM-RE40) Connect other end to these terminals Front of remote

-General- Easy-Link connection with allowable heaters Gas In Hot Out Cold In CAUTION 4 units Only listed models on the table above can be combined together as an Easy-Link System These models cannot be combined together with other models not listed on the table above. WARNING When the 510U (T-D2U) model is connected to other models listed above as part of an Easy-link system with the 9008172005 (TM-RE40), Contact the manufacturer.

PARENT PARENT PARENT lower bank of DIPswitches to the ON position CHILD PARENT CHILD-1 PARENT PARENT 1 CHILD-1 CHILD-1 CHILD-2 2 CHILD-1 1 CHILD-2 CHILD-2 CHILD-3 2 CHILD-2 1 CHILD-3 Type of unit Unit # of easy-link Parent 1 Child 2, 3 or 4 (A) 510U (T-D2U) models Computer board Do not adjust the upper bank of DIPswitches. Easy-Link / connectors are next to the computer board. Lower bank of DIPswitches (B) Basic diagram of connections between the Easy-Link System units Connectors Connectors Connectors Connectors 2 2 2 2 1 1 1 1 PARENT PARENT PARENT PARENT 1 2 3 4 5 6 ON Lower bank of DIPswitches 1 2 3 4 5 6 ON Lower bank of DIPswitches ON 1 2 3 4 5 6 Lower bank of DIPswitches ON 1 2 3 4 5 6 Lower bank of DIPswitches Communicaon cable NOTE:

NOTICE (C) Examples of incorrect settings and /or connections CASE 1: Wrong DIPswitch setting on the "PARENT" unit PARENT 2 1 2 1 PARENT PARENT ON 1 2 3 456 Lower bank of DIPswitches ON 1 2 3 4 5 6 Lower bank of DIPswitches Communicaon cable CASE 2: Wrong connections between the "PARENT" unit and the "CHILD-1" unit 1" (or "2") PARENT PARENT" (or "1") CHILD-1 Connectors Connectors 2 1 2 1 Connectors Connectors 2 2 PARENT PARENT ON 1 2 3 4 56 Lower bank of DIPswitches Communicaon cable ON 1 2 3 456 Lower bank of DIPswitches OR ON 1 2 3 456 1 PARENT Lower bank of DIPswitches Communicaon cable ON 1 2 3 4 5 6 1 PARENT Lower bank of DIPswitches

CASE 3: Wrong connections between the "CHILD-1" unit and the "CHILD-2" unit PARENT CHILD-1 1 CHILD-2 CHILD-2 Connectors Connectors Connectors 2 2 2 1 1 1 PARENT PARENT PARENT ON 1 2 3 4 5 6 Lower bank of DIPswitches ON 1 2 3 4 56 Lower bank of DIPswitches ON 1 2 3 456 Lower bank of DIPswitches Communicaon cable WARNING PARENT may damage the computer board CASE 4: Remote controller connected to incorrect unit PARENT CHILD CHILD Connectors Connectors CHILD-1 unit 2 1 2 1 PARENT PARENT ON 1 2 3 4 5 6 Lower bank of DIPswitches ON 1 2 3 4 5 6 Lower bank of DIPswitches Communicaon cable

9008300005 (TM-MC02) 510U (T-D2U) Cold IN Hot Out Multi-unit system connection diagram Connectors Connectors Connectors PARENT 2 1 2 1 PARENT 2 1 PARENT ON ON ON 1 2 3 4 5 6 Lower bank of DIPswitches 1 2 3 4 5 6 Lower bank of DIPswitches 1 2 3 4 5 6 Lower bank of DIPswitches [1][2]

APPLICATIONS WARNING In order to purge air in water pipes within a closed-loop system, an air vent and air separator should be installed in the system. Required circulation flow rates are labeled next to each application diagram. These flow rate requirements must be followed *The recirculation pump is to be controlled by: -Dual-set aquastat (recommended w/timer) each activated unit in the system.

through each activated unit in the system. NOTICE Priority Control Devices

INITIAL OPERATION FOR YOUR SAFETY, READ BEFORE OPERATING Check the GAS and WATER CONNECTIONS Check the GAS PRESSURE Check for PROPER VENTING and COMBUSTIBLE AIR Purge the GAS and WATER LINES WARNING IF YOU SMELL GAS: Operation 1. 2. 3. 4. 5. 6.

Owner's Guide Owner's Guide CONGRATULATIONS

OPERATING SAFETY Owner's Guide FOR YOUR SAFETY READ BEFORE OPERATING WARNING: OPERATING INSTRUCTIONS STOP! TO TURN GAS TO APPLIANCE

Owner's Guide DANGER Vapors from flammable liquids will explode and catch fire causing death or severe burns. WARNING: Do not install water heater where flammable products will be stored. Read and follow water heater warnings and instructions. If owner s manual is missing, contact the manufacturer. WARNING DANGER WARNING:

NORMAL OPERATION Owner's Guide "INFO" Button IN USE LED (Green) STAND BY LED (Orange) Display for Temperature "COLD" Button "HOT" Button "ON/" Button GENERAL CAUTION 1. 2. 3. NOTICE

Operation Owner's Guide Screen 1. 2. "ON/" 3. 4. 5. "HOT" "COLD" (Increasing temperature, example 140 F to 145 F) -510U (T-D2U) models only- "HOT" "HOT""INFO" a) For 110U (T-KJr2U) and 310U (T-K4U) models F C 55 b) For 510U (T-D2U) models F C 55 NOTICE WARNING DO NOT set to 185 F (85 C) if you use your water heater in a recirculation system. This will cause damage to the heater and void the warranty. (This temperature setting is only available on the 510U (T-D2U) models.)

Owner's Guide ADDITIONAL FEATURES "INFO" Operation Screen 1. 2. 3. "INFO" "INFO" "INFO" 4. "INFO" Operation -Unit conversion mode- Screen 1. "ON/" 2. 3. 4. "INFO" 5.

Owner's Guide 110U (T-KJr2U) and 310U (T-K4U) models ON 12345678910 12345678910 ON Computer board 510U (T-D2U) models (Lower bank of DIPswitches) ON 123456 ON 123456 Lower bank of DIPswitches Computer board NOTE: WARNING

FLOW Household Flow Rates Appliance/Use Flow rate GPM (US) L/min Model Owner's Guide Flow rate 1. 2. CAUTION

Owner's Guide WARNING UNIT DRAINING and FILTER CLEANING 1. 2. 3. 4. 5. 6. Unscrew 7. 8. Clean the filter 9. Hand- tighten only

TROUBLESHOOTING GENERAL Owner's Guide TEMPERATURE and AMOUNT OF HOT WATER PROBLEM SOLUTIONS

Owner's Guide WATER HEATER Remote controller EASY-LINK SYSTEM 510U (T-D2U) models only PROBLEM SOLUTIONS

ERROR CODES -General- Owner's Guide 110U (T-KJr2U) and 310U (T-K4U) models 510U (T-D2U) models Error code on the remote controller 9008172005 (TM-RE40) Error code on the computer board Example: If your unit has the 321 error code (which signifies an inlet thermistor failure) Remote controller 9008172005 (TM-RE40): Water heater: Example: If Unit #2 has the 321 error code (inlet thermistor failure) Remote controller 9008172005 (TM-RE40): Parent unit: Unit #2: Unit #3 and #4:

Owner's Guide consult with the manufacturer Remote Green LED Malfunction description 031 101 Diagnosis 111 121 311 321 331

Remote Green LED Malfunction description 391 441 510 551 Diagnosis Owner's Guide 611 651 661 701 711 721 741 761 991

COMPONENTS DIAGRAM Owner's Guide Components Diagram Case assembly Indoor models Outdoor models 052 003 052 004 001 007 001 006 704 051 002 717 704 702 002 052 005 050 Temperature remote controller 721

Owner's Guide Components Diagram Computer board assembly 110U (T-KJr2U) and 310U (T-K4U) models 510U (T-D2U) models 711 701 705 711 708 701 705 708 709 408 407 714 707 061 103 709 402 402 714 403 715 103 402 402 715 707 716 716 Surge box assembly 121 053 703 704 705 705 706

Owner's Guide Components Diagram Burner assembly 101 123 116 108 709 711 107 106 060 060 109 111 711 053 110 105 104 122 117 053 720 103 115 056 401 062 114 052 060 713 054 113 102 714 060 112 116 053 708 117 053 401 055 711 062 150 057 119 707 063 719 055 052 151 118 152 053 154 153 401 Exhaust section (Outdoor models)

Owner's Guide Components Diagram Water Way assembly (510U (T-D2U)models) 453 463 413 403 456 458 452 460 462 B A A 412 058 B 401 510U (T-D2U) models 459 454 411 451 414 D To Water inlet section 414 450 451 414 C To Water outlet section C 456 454 408 460 409 455 410 Water outlet section 456 D 460 402 461 458 404 052 406 457 405 454 407 Water inlet section 415 059

Parts List Owner's Guide PARTS LIST Item # Description Part # 110U, 310U and 510U models T-KJr2U, T-K4U and T-D2U models

Item # Description Part # 110U, 310U and 510U models T-KJr2U, T-K4U and T-D2U models Parts List Owner's Guide

Item # Description Part # 110U, 310U and 510U models T-KJr2U, T-K4U and T-D2U models Owner's Guide Parts List

OUTPUT TEMPERATURE CHART 110U (T-KJr2U) models Output Hot Water GPM Owner's Guide Output Temperature Chart Output Temperature vs. GPM (Max. 6.6 GPM) with Various Inlet Water Temperature 310U (T-K4U) models Output Temperature vs. GPM (Max. 8.0 GPM) with Various Inlet Water Temperature Output Hot Water GPM 510U (T-D2U) models Output Hot Water GPM Output Temperature vs. GPM (Max. 10.0 GPM) with Various Inlet Water Temperature 55

LIMITED WARRANTY Owner's Guide Warranty Application Type Heat Exchanger Parts Labor (1) 5 THIS WARRANTY COVERS ONLY FAILED MECHANICAL AND ELECTRICAL PARTS DUE TO FACTORY DEFECTS UNDER NORMAL USAGE FOR THE PRODUCT S INTENDED PURPOSES AND WITHIN THE APPLICABLE PERIOD SPECIFIED IN THE FOLLOWING TABLES. ONLY DIRECT DAMAGES SHALL BE RECOVERABLE BY A CLAIMANT UNDER THIS LIMITED WARRANTY AND, IN NO EVENT, WHETHER AS A RESULT OF BREACH OF CONTRACT, BREACH OF WARRANTY, TORT LIABILITY (INCLUDING NEGLIGENCE), STRICT LIABILITY, INDEMNITY OR OTHERWISE WILL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR INDIRECT CONSEQUENTIAL DAMAGES INCLUDING PROPERTY DAMAGE, PERSONAL DAMAGES, LOSS OF USE, OR INCONVENIENCE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU ANY IMPLIED WARRANTIES ARISING UNDER STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY, SHALL IN NO EVENT EXTEND PAST THE EXPIRATION OF ANY WARRANTY PERIOD HEREUNDER. SOME STATES DO NO ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU THIS WARRANTY WILL NOT COVER THE FOLLOWING: 55

Owner's Guide Warranty