Installation Guide. Product Code: MS228-PC. p: f: Page 1 of 8. ITEM: Electric Towel Warmer from Mr.

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Installation Guide PRODUCT #: MS228-PC ITEM: Electric Towel Warmer from Mr. Steam BRAND: Mr.Steam SOURCE FOR PURCHASE: SpaEquip, Inc. 211 Wappo Ave., Calistoga, CA 94515 p: 707.737.1100 f: 707.737.0303 www.spaequip.com Please contact your SpaEquip representative for prenegotiated contract pricing. FEATURES: This elegant polished chrome towel warmer is wall mounted to save counter space. The sleek curved lines maximize the surface heating area. This unique towel warmer also features an essential oil well for aromatherapy diffusion. SPECIFICATIONS: Dimensions: Electrical: Suggested Outlet: Plumbing: Notes: Warranty: Certifications: Country of Origin: Installed By: 28"h x 20" W x 4.25"D 120V, 400 Watts Hardwired, GFCI Protected None None 1 Year Limited UL, cul United States Client's Contractor www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 1 of 8

Models W216, W219,W228, W236, W248 Model Serial # Table of Contents General Information...3 Specifications...3 Wall Preparation...4 Mounting Dimensions...4 Installation...5 Electrical Connections...6 Optional Programmable Timer...7 Installing Optional Accessories..8 IMPORTANT NOTE: As you follow these instructions, you will notice warning and caution symbols. This blocked information is important for the safe and efficient installation and operation of this Towel Warmer. W219S W228S W236S W248S These are types of potential hazards that may occur during this installation and operation:! WARNING states a hazard may cause serious injury or death if precautions are not followed.! CAUTION signals a situation where minor injury or product damage may occur if you do not follow instructions. W216C IMPORTANT NOTE: This highlights information that is especially relevant to a problem-free installation. All information in these instructions are based on the latest product information available at the time of publication. Sussman-Automatic Corporation reserves the right to make changes at any time without notice. W219C W228C W236C W248C ATTENTION: Our Model numbers have changed: Old # New # W210 W228S W230 W228C W220 W236S W240 W236C mr.steam Sussman-Automatic Corporation info@mrsteam.com www.mrsteam.com 43-20 34th Street Long Island City, NY 11101 TEL: 800 76 STEAM FAX: 718 472 3256 9410 S. La Cienega Blvd. Inglewood CA 90301 TEL: 800 72 STEAM FAX: 310 216 2944 PUR 100425 Rev. 3.0/10 www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 2 of 8

HOMEOWNER: THANK YOU for selecting Mr.Steam Towel Warmer, the perfect addition to bathrooms, family spas, and exercise rooms within your home. Our products have been a standard for quality and comfort, and we are sure that you will experience continued enjoyment from the Towel Warmer you have purchased by following these instructions.! WARNING TOWEL WARMERS ARE HOT! The Towel Warmer is an electrical heating appliance, intended only for indoor residential applications and, as such, should be installed and used with certain precautions for your safety. 1. INSTALLATION PROCEDURES FOR PERMANENTLY-WIRED WALL- MOUNTED UNITS MUST BE ACCOMPLISHED BY QUALIFIED PERSONNEL IN STRICT ACCORD WITH APPLICABLE NATIONAL AND LOCAL BUILDING AND ELECTRICAL CODES. 2. DO NOT place TOWEL WARMER units inside a shower, sauna or steam room enclosure or any other wet location or with elevated temperature because the towel warmer may be an electrocution hazard. 3. CAUTION is advised when a Towel Warmer is accessible to children because the towel warmer is hot and represents a burn hazard. 4. A dedicated wall switch or timer should be used to control the TOWEL WARMER unit. Contact Mr.Steam for an in-wall 24- hour-7 day timer (PN W-103588) Note: All switches and control devices must be installed on the load (black) side of the Towel Warmer circuit in compliance with the National Electrical Code (NEC) and local code. (see page 6 for installation instructions) IMPORTANT: The finish of your Towel Warmer can be protected and maintained by an occasional wiping with a soft, non-abrasive, damp cloth and lightly polished, thereafter, with a soft dry cloth when the Towel Warmer is cold. Under no circumstances should abrasive cleaning powders, metal polish or chlorine-based cleaners be used on any part of this product. IMPORTANT: This appliance is for warming towels only. DO NOT use this appliance to dry wet towels. IMPORTANT: This appliance is intended for towels washed in water. Fabrics that contain soap or detergent residue may show what appears to be scorch marks. However this may be the discoloration of the residue. Mr.Steam is not responsible for discoloring or damage of any fabrics. Refer to the Mr.Steam towel warmer warranty for additional terms and conditions. This picture shows the recommended method of draping a towel on a towel warmer. Ensure as much as possible of the towel's surface is touching the towel warmer for optimum towel warming. INSTALLER: READ THIS ENTIRE INSTRUCTION MANUAL THOROUGHLY BEFORE BEGIN- NING INSTALLATION. LEAVE THESE INSTRUCTIONS WITH HOMEOWNER.! WARNING BE CERTAIN ELECTRICITY IS SHUT OFF AT MAIN PANEL BEFORE ATTEMPTING TO WIRE OR SERVICE THE TOWEL WARMER. Follow instructions to make certain the Towel Warmer is properly mounted and secured to the wall. FAILURE TO FOLLOW THESE STEPS COULD RESULT IN HAZARDOUS CONDITIONS INCLUDING ELECTROCUTION.! WARNING To avoid possible fire hazard, the Towel Warmer must remain in its intended position. MOUNT THIS UNIT ONLY AS SHOWN IN THESE INSTRUCTIONS.! WARNING 1. Install in accordance with National and local codes. 2. Do not locate in shower stall, tub or near water spray. 3. Do not locate within the shower or tub zone. See illustration. Shower/Tub Zone 4. All models are to be protected by dedicated and suitably rated GFCI circuit breaker or equal. Do not locate the towel warmer within the shower/tub zone For illustrative purposes only TO ENSURE CORRECT OPERATION OF YOUR TOWEL WARMER, PLEASE FOLLOW ALL INSTRUCTIONS CAREFULLY, OBSERVING THE "CAUTION" and WARNING NOTATIONS FOR EACH STEP. Inspect Towel Warmer Unpack the Towel Warmer carefully to avoid any damage or loss of any part. When opening the box be sure that the parts are not accidentally discarded. Towel Warmers are shipped in specially designed shipping cartons. The entire surface of the Towel Warmer is hand-wrapped to protect the finish. It is your responsibility to immediately inspect for any damage. TOWEL WARMER SPECIFICATIONS Model No. Dimensions (inches) Amps Volts/Phase Weight (lbs.) WxHxD W216C 15.76 x 20 x 4.375 0.83 120/1 15 W219S 20 x 20 x 4.5 1.67 120/1 17 W219C 20 x 20 x 4.25 1.67 120/1 17 W228S 20 x 28 x 4.5 3.33 120/1 20 W228C 20 x 28 x 4.25 3.33 120/1 20 W236S 20 x 36 x 4.5 3.33 120/1 24 W236C 20 x 36 x 4.25 3.33 120/1 24 W248S 20 x 48 x 4.5 3.33 120/1 30 W248C 20 x 48 x 4.25 3.33 120/1 30 Note: Dimensions are approximate www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 3 of 8

WALL PREPARATION! CAUTION DO NOT mount the Towel Warmer without providing structurally secure upper and lower headers as shown. DO NOT mount the Towel Warmer directly to sheet rock or any other non-structural surface. Use longer fasteners as required if the finished wall surface prevents adequate mounting with the screws provided. Provide a clearance hole in the lower header as required to route field wiring to the Towel Warmer wiring box. IMPORTANT NOTE: See electrical rough-in instructions on page 6. IMPORTANT NOTE: Towel Warmers may have small dimensional variations and must be measured prior to installation. Do not use dimensions to determine location of mounting holes. Finished wall surface Towel Warmer Lower Header (Z) Upper Header (Z) Y MOUNTING DIMENSIONS (inches) MODEL X(min) Y Z (min) (Header horizontal length) (Header vertical length) (Header size) W 216C 12 13 3 8 2x6 W 219S 16 13 3 4 2x6 W 219C 16 13 3 4 2x6 W 228S 16 21 5 8 2x6 W 228C 16 21 5 8 2x6 W 236S 16 29 1 2 2x6 W 236C 16 29 1 2 2x6 W 248S 16 41 3 8 2x6 W 248C 16 41 3 8 2x6 X For Technical Service Assistance: East Coast Tel: 1-800-767-8326 West Coast Tel: 1-800-727-8326 Wiring Box MOUNTING DIMENSIONS MOUNTING DIMENSIONS (inches) MODEL A B C D W216C 4 5 16 1 3 8 11 13 3 8 W219S 4 5 16 1 3 8 15 13 3 4 W219C 4 5 16 1 3 8 15 13 3 4 W228S 4 5 16 1 3 8 15 21 5 8 W228C 4 5 16 1 3 8 15 21 5 8 W236S 4 5 16 1 3 8 15 29 1 2 W236C 4 5 16 1 3 8 15 29 1 2 W248S 4 5 16 1 3 8 15 41 3 8 W248C 4 5 16 1 3 8 15 41 3 8 D This End Up! WARNING Install Towel Warmers in upright position only. Locate wiring box with indicator light on bottom as shown. Failure to install properly may result in overheating and a hazardous condition. IMPORTANT NOTE: Towel Warmers may have small dimensional variations and must be measured prior to installation. Do not use dimensions to determine location of mounting holes. C B A Locate wiring box as shown www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 4 of 8

BOX CONTENTS: Towel Warmer (4) Bracket Screws (3) Screws (6) Set Screws Warranty (4) Threaded Knobs (4) Bracket Escutcheon (2) Allen Keys Instruction & Operation Manual Bracket Screw Bracket Threaded Knobs Bracket Screw IMPORTANT: LOOSENING END CAPS WILL CAUSE INTERNAL LIQUID TO ESCAPE AND CAUSE PRODUCT DAMAGE.! WARNING TO PREVENT SHOCK HAZARD, THE ELECTRICITY MUST BE TURNED OFF AT THE MAIN PANEL BEFORE ANY WIRING IS DONE. 1. Remove Towel Warmer and parts from the packing materials.! CAUTION LOOSENING OR REMOVING END CAPS OR HEATING ELEMENT ASSEMBLY WILL CAUSE INTERNAL LIQUID TO ESCAPE AND CAUSE PRODUCT DAMAGE. 2. Using the allen key provided, loosen the wiring box set screw. Set screw location varies by model as shown. DO NOT remove the wiring box. 3. Gently rotate the wiring box as shown. Tighten the set screw firmly to prevent the wiring box from rotating. 4. Locate the bracket on the wall by using the dimensions given on page 4. The brackets are shown in the most optimal location for mounting. 5. Using the screws provided secure the brackets to the wall. 6. Gently place the towel warmer on the brackets and screw a threaded knob into each bracket. Mark the location for the wiring box escutcheon. 7. Remove the towel warmer and secure the flange to the wall per instructions. 8. Secure the towel warmer to the bracket by screwing a threaded knob into each bracket. NOTE: Hand tighten the threaded knobs only. Using tools will mar or scratch the finish. IMPORTANT NOTE: See electrical rough-in instructions on page 6. Threaded Knobs Level (not supplied) Indicator Light Escutcheon Allen Wrench Allen Wrench! WARNING Install Towel Warmers in upright position only. Locate with indicator light on bottom as shown. Failure to install properly may result in a hazardous condition. See page 4. Finished surface of wall Bracket Escutcheons Bracket Screw Threaded Knob Towel Warmer Set Screw www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 5 of 8

ELECTRICAL CONNECTIONS! WARNING TO PREVENT SHOCK HAZARD, THE ELECTRICITY MUST BE TURNED OFF AT THE MAIN PANEL BEFORE ANY WIRING IS ATTEMPTED.! WARNING The towel warmer is an electric device. It must be installed by a licensed electrician in accordance with the National Electrical Code (NEC) and local code. 1. Assemble the BX cable connector to the wiring flange as shown. NOTE: NM (non-metallic) cable, if permitted by National and Local Codes, may be used instead of BX cable Wiring Flange BX Connector Lock Nut BX Cable* (or greenfield)! CAUTION Installation of a wall switch or timer to turn the towel warmer on and off is required. NOTE: When the towel warmer is energized (ON), the indicator light on the towel warmer will illuminate. NOTE: The Towel Warmer wires are color coded: BLACK for LINE, WHITE for NEUTRAL, GREEN/YELLOW for EQUIPMENT GROUND. 2. Secure wiring flange to the wall with screws provided. (Use longer screws as required by construction conditions.)! WARNING Install Towel Warmers in upright position only. Locate with wiring box and pilot light on bottom as shown on pages 4 & 5. Failure to install properly may result in overheating and a hazardous condition. All wiring must conform to National Electrical Code (NEC) and local code. 3. Connect wiring per instructions. Wires from wiring box GENERAL: The Towel Warmer requires 120 VAC, 50/60 Hz power. Specific amperage needed is listed in the Towel Warmer Specifications Chart on page 3 of this manual. A. Electrical connections should be made as prescribed by the National Electrical Code and local code. The unit should be field wired using 14 AWG min 90 C-rated insulated copper wire. All models are to be protected by a separate 15 amp circuit breaker, GFCI or equal. B. Make connections between Towel Warmer and house wiring using approved connections to comply with the National Electrical Code and local codes. LINE (black), NEUTRAL (white), and GROUND. 4. Slide the wiring box into the wiring flange and tighten the set screw firmly. Secure the upper threaded flanges and lower bracket with screws provided. Wiring Flange Field Wires! WARNING TO PREVENT ELECTRIC SHOCK HAZARD, NO BARE WIRE OR WIRE STRANDS SHALL BE EXPOSED AFTER MAKING CONNECTIONS. Set Screw(s)! CAUTION Towel Warmer surface may continue to be hot for a period of time after it has been turned off. Thermal Fuse L X Field Installed Wall Switch or Mr. Steam Digital Programmable Timer PN: 103588DIG L Indicator Light N X N Thermostat Element GRND X GRND Heating Element Field Wiring Electric Towel Warmer www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 6 of 8

AVAILABLE DIGITAL PROGRAMMABLE TIMER! WARNING 1. Read the operating instructions provided with the timer. 2. Disconnect power supply prior to installation to prevent electrical shock. 3. Damage to the contacts caused by short circuiting will void the warranty. 4. Wire in accordance with National Electrical and Local Code requirements. Be sure all connections are secure. Double check all twist-on wire connectors. 5. Mount timer into a single gang wall box using supplied screws. 6. If timer does not operate, check that the timer's black wire is connected to hot line and not the load. If necessary, reverse connections to red and black wires 7. When the indicator light on the towel warmer is illuminated, the towel warmer is energized. WIRING DIAGRAM Ground (GRN/YEL) Line (Black) Load (RED) Towel Warmer Neutral (White) MANUAL OPERATION The slide switch provides manual operation of the load, overriding the timer, Set to the "OFF" position, the load will be continuously off, and if set to "ON", it will be continuously on. For automatic timed ON's and OFF's, the switch must be in the "AUTO" position. PROGRAMMING POWER-UP SEQUENCE: 1. Lift up the bottom of the door using a small slotted screwdriver. 2. Position the slide switch to TIMER. 3. Press the "RESET" button using a paper clip. 4. The display should flash 12:00AM on Monday. INTHE EVENTTHATTHE SCREEN IS BLANK, check the following: 1. The OFF/TIMER switch located at the bottom may be in the OFF position. Slide it to the TIMER position using a small screwdriver. 2. Check the 120VAC power source. SETTING CURRENT TIME: 1. Press and HOLD the CLOCK key during this entire procedure. 2. Press the HOUR key to advance the hours. 3. Press the MIN key to advance the minutes. 4. Press the DAY key to advance the day. 5. If any keys are pressed for a prolonged period, the display will advance rapidly. 6. Release the CLOCK key once the time and day have been entered. Now the timer is in operation and ready to be programmed. The colon : after the hours will continuously flash indicating that the time is advancing. PROGRAMMING: 1. Press the PROG key once. TIMER 1 ON : appears. 2. Using the HOUR and MIN keys enter the desired ON time. By default all days are indicated. When complete press the PROG key once. 3. Timer OFF : will be displayed. Using the HOUR and MIN keys enter the desired OFF time. By default all days are indicated. When complete press the PROG key once. 5. Note that a total of 7-ON and 7-OFF events can be programmed. BLOCK PROGRAMMING: 1. When programming ON/OFF events, all days are indicated by default. To change the day selection simply keep pressing the Day key and the display will change as follows: 2. Individual Day (MON, TUE, etc.) 3. MON~FRI; SAT~SUN; MON~SAT; MON~SUN 4. MON-WED-FRI; TUE-THU-SAT 5. MON~WED; THU~SAT 6. Follow the steps above to complete programming. REVIEWING PROGRAMS: 1. To review the programs that have been entered simply press and release the PROG key. Each time you do this you will be able to scroll thru the programs. 2. Any program can be edited simply by pressing the HOUR, MIN, and DAY keys. Then press the PROG key in order to accept the changes. 3. When complete press the CLOCK key to return to current time and day. DELETING PROGRAMS: 1. To delete a particular program simply press the PROG key until the desired program is displayed. 2. Then press the HOUR and MIN keys until --:--is displayed. Then press the PROG key in order to delete this particular program. 3. When complete press the Clock key to return to current time and day. MANUAL OVERRIDE: Pressing the timer cover (when closed) will alternate the unit ON or OFF. INITIAL STARTUP: When you initially program the unit it may be necessary to press the manual override key as the unit will not look back to determine if it should be ON. For example if the current time is 2:00PM and you just programmed the unit to turn ON at 1:00PM, you will need to press the manual override key to turn it ON. Thereafter, the unit will resume normal operation (automatic). MEMORY BACKUP: The timer is equipped with a rechargeable Ni-Mh battery which will protect your programs during power failure for up to 30 days. No need to replace battery. Note that the screen blanks during a power failure. AVAILABLE DECORATIVE FACEPLATE FOR TIMER: Polished Chrome 103872D-PC Satin Nickel 103872D-SN Oil Rubbed Bronze 103872D-ORB White faceplate is provided standard. www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 7 of 8

INSTALLING OPTIONAL W200 SERIES ACCESSORIES IMPORTANT NOTE: 1 bar and 3 bar shelves are not compatible with model W216 Mr Steam recommends installing accessories after A a towel warmer is firmly secured to a wall.! CAUTION Let towel warmer cool before installing accessories. Towel warmer shall not be energized when installing accessories.! WARNING Do not load accessories with more than 5 pounds. IMPORTANT: Accessories are not heated surfaces. NOTE: Straight and curved Towel Warmers use different 1 bar and 3 bar shelves. ACCESSORY KIT CONTENTS 1 Bar Shelf 3 Bar Shelf Robe Hook 1 Shelf 1 Shelf 1 Robe Hook 2 Bolts 2 Bolts 1 Bolt 2 Mounting 2 Mounting 1 Mounting Bracket Sets Bracket Sets Bracket Set 2 Set Screws 2 Set Screws 1 Set Screw 1 Allen Wrench 1 Allen Wrench 1 Allen wrench 1. Locate where to place the accessory on your W200 Series Towel Warmer. 2. Put the threaded portion of the bracket behind the towel warmer with the hole facing forward. Place the extension portion of the bracket on the front face of the towel warmer. 3. Clamp the two portions of the bracket to the towel warmer using the bolt provided. (Note: brackets are approx 14 apart for shelves) 4. Slide the accessory over both mounting brackets (Note: Robe hook only requires 1 bracket) 5. Use the set screws provided to secure the accessory to the bracket. USING MR.STEAM ESSENTIAL OILS Enjoy AromaSteam essential oils by placing one or two drops of oil into your 200 series towel warmer aroma well as shown in the illustration. Only use Mr.Steam AromaSteam essential oils.! WARNING Use essential oils with caution. Essential oils are for external use only. Keep out of reach of children. Essential oils are highly concentrated and are potent substances and should not be applied directly to the skin as they can be irritants. Use essential oils with caution.! CAUTION Start with one drop to gauge strength and suitability.! CAUTION Some people may find that the aroma makes them dizzy and the user should turn off the towel warmer and exit the room IMMEDIATELY. If skin irritation occurs stop using the oils immediately. Remove any excess oil by washing in mild soap and water. If ingested, rinse mouth with water. Administer water or milk to dilute. Contact a physician immediately.! CAUTION Use care not to allow oil to contact towels. Tightly close oil bottles when storing oils. Keep oil bottles away from sources of ignition. AromaSteam 10ml bottle with integrated dropper Recess for essential oil PART NUMBER SBRACK-ST SBRACK-CU TBRACK-ST TBRACK-CU RHOOK ACCESSORY Straight 1 Bar Shelf Curved 1 Bar Shelf Straight 3 Bar Shelf Curved 3 Bar Shelf Robe Hook mr.steam Sussman-Automatic Corporation info@mrsteam.com www.mrsteam.com 43-20 34th Street Long Island City, NY 11101 TEL: 800 76 STEAM FAX: 718 472 3256 9410 S. La Cienega Blvd. Inglewood CA 90301 TEL: 800 72 STEAM FAX: 310 216 2944 2010 Sussman-Automatic Corporation MR. STEAM and des., A LIFETIME OF PLEASURE, AROMAFLO, AUTOFLUSH, CLEAN STEAM...EVER TIME, CHROMASTEAM, CLUB THERAPY, etempo, etempo/plus, FROM BATHROOM TO SPA, MAKING WELLNESS a WAY of LIFE, MUSIC THERAPY, STEAM ON DEMAND, STEAM@HOME, STEAMSTOP, STEAMTHERAPY, and SUSSMAN are registered trademarks of Sussman-Automatic Corporation. AROMASTEAM, DIGITAL 1, F1 PLUS, and STEAM GENIE are trademarks of Sussman-Automatic Corporation. 8 PUR 100425 Rev. 3.0/10 www.spaequip.com p: 707.737.1100 f: 707.737.0303 Page 8 of 8