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Swedish design and manufacture since 167 PVP MA20-14 rev.2 Manual User manual Copyright 2017 Pahlén AB, Box 728, SE-14 27 Upplands Väsby, Sweden Tel. +46 8 54 110 50, Fax +46 8 50 868 80, e-mail: info@pahlen.se, www.pahlen.com

Content Product description... 3 Key functions... 3 Technical parameters... 3 Safety... 4 Transporting... 4 Dimensions... 5 Installation... 5 Placing... 5 Pipe installation... 6 Electric installation... 6 Before connecting power supply... 6 Wiring diagram... 6 Operation... 7 Display... 7 When the heat pump is commissioned... 7 Setting the desired water temperature... 7 Controlling and adjusting the water flow... 7 Mode selection... 7 Extra defrosting... 8 Maintenance... 8 Winter storage... 8 Troubleshooting... Error codes...10 Product warranty terms The product and its components must be transported, stored, installed and used according to this manual regulations. Repair should be done by the qualified personnel, and only original parts may be used. Warranty will be void if the above conditions are breached.

It is important that this manual is read carefully by both the installers and users to ensure the heat pump s function and lifetime. Pahlén AB is not responsible for any damage due to improper installation, mishandling or improper maintenance. Product description Pahlén heat pump Aqua PVP is intended for heating the swimming pools or whirlpools. It is intended for operation at air temperatures between -7 C and + 43 C to obtain 18-35 C of the pool temperature (maximum power is achieved at the air temperatures between +15 C and +25 C). Heat pump efficiency is influenced among other things by water, air and pool temperatures. On cold days and nights, the operating time required to obtain the desired temperature in the pool becomes longer than on hot days. For economy reasons it is better to cover the pool when not in use, especially at nights. Approximately 60-70% of the heat is lost through the pool water surface. Covering the pool therefore reduces the heat pump operating time. By-pass-kit (item no. 1450181 for c-c 340 mm and 30 mm, 1450182 for c-c 620 mm) is a Pahlen accessory containing all connections required for proper installation, and allows to easily adjust the optimal water flow through the heat pump. Key functions This heat pump is equipped with safety functions that automatically stop the operation in order to protect the heat pump. The display shows the current pool temperature, or an error code if an error occurs. Flow switch The flow switch is turned on when a sufficient flow of pool water flows through the heat pump s titanium heat exchanger. At low flow or no flow, the heat pump shuts off, and the display shows E3 error code. When the flow returns to normal, the heat pump restarts automatically. High and low pressure guard Protects compressors. The pressure switch can detect the refrigerant circuit pressure at high pressure/ low pressure sides and turn off the heat pump at too high/low pressures. If the pressure switch detects a too high pressure, the display shows E1 error code. If the pressure switch detects a too low pressure, the display shows E2 error code. When the pressure returns to normal, the heat pump restarts automatically. Low outdoor temperatures The heat pump automatically shuts off if the outside temperature is too low for the pump to produce heat. The display shows Eb error code. Heat pump restarts automatically when the outdoor temperature becomes too high. The exact temperature for disconnection varies depending on the current weather (and the amount of sunlight), and activates the temperature sensor positioned on the heat pump back side. Restart delay Heat pump has a 3-minute restart delay (to prevent the compressor thermal overloading caused by the refrigerant pressure being not balanced, which can occur at short starts and stops). Operating mode Heat pump has two different operating settings: Smart and Silence. They have different advantages in different situations. Smart: The operation is automatically adapted to the air and water temperatures in order to quickly heat the pool to the desired temperature. Recommended during the heating phase: Silence: Heating capacity between 25 and 80%, noise level 3% lower than in the Smart operating mode. Recommended at night or when the pool has the required temperature, and the ambient temperature is at least 15 C. 3

Technical parameters Heat power in Smart operation mode Heat power in Silence operation mode C.O.P. in Smart operation mode C.O.P. in Silence operation mode PVP10 Item no. 1483311 PVP11 Item no. 1483314 PVP13 Item no. 1483315 PVP17 Item no. 1483316 PVP28 Item no. 1483318 A 2.4.8kW* 2.8 11.3kW* 3.4 13.3kW* 4.4 17.3kW* 7.0 27.5kW* B 1.7 6.5kW* 1. 7.3kW* 2.3.4kW* 2.8 11.4kW* 4.5 18.0kW* A 2.4 7.8kW* 2.8.0kW* 3.4 10.4kW* 4.4 13.8kW* 7.0 21.7kW* B 1.7 5.1kW* 1. 5.8kW* 2.3 7.4kW* 2.8 8.8kW* 4.5 14.5kW* A 6.4 15.0* 6.5 15.1* 6.4 15.0* 6.3 15.2* 6.2 15.2* B 4.4 7.6* 4.5 7.7* 4.4 7.6* 4.3 7.8* 4.3 7.8* A 7.4 15.0* 7.5 15.1* 7.4 15.0* 7.3 15.2* 7.2 15.2* В 5.1 7.6* 5.2 7.7* 5.1 7.6* 5.2 7.8* 5.0 7.8* Rated power 0.2 1.4kW 0.22 1.6kW 0.25 2.1kW 0.33 2.6kW 0.58 4.0kW Rated operation current 0.86 6.4A 0.5 7.4A 1.1.1A 1.4 10.A 0.8 5.8A Electric connections 230V/1-phase/50Hz 400V/3-phase 50Hz Recommended water flow 3 4m³/h 4 6m³/h 5 7m³/h 6.5 8.5m³/h 10 12m³/h Pipeline water in and out Ø50mm Weight 4 kg 50 kg 52 kg 63 kg 0 kg Refrigerant R410A Refrigerant quantity 0.85 kg 1.0 kg 1.1 kg 1.25 kg 2.6 kg Recommended pool volume 20 40m³ 25 50m³ 30 60m³ 40 75m³ 60 120m³ A (Ambient conditions А) = Air +26 С, Water +26 С, Humidity 80%. B (Ambient conditions В) = Air +15 С, Water +26 С, Humidity 70%. * Data is provided for optimal conditions. Note! We reserve the right to change the specifications without prior notice. Please note that the heat pump funkctions and parameters vary depending on the circumstances. See the rating plate on the pump for details. Safety Make sure that the main power switch is located out of reach of children. Never remove the protection in front of the fan. Never put your hands in the air outlet. Turn off the heat pump during lightning storms in order to prevent damage. Do not place near the heat pump any objects that can block airflow. Never use/store flammable gaseous or liquid substances (e.g. paint thinner, paint, fuel ) near the heat pump. Never attempt to repair the heat pump. In case of an unusual noise, smell, smoke or electric faults - immediately switch off the machine power and contact your installer. If the pump has not been used for a long time: switch the power off and drain the heat pump from water. Cover it. Transporting Transport the heat pump standing safely in its original packaging. The heat pump should NOT be lifted with pipe connections since the titanium heat exchanger inside the heat pump can be damaged. Pahlén is not responsible for any damage caused by improper handling. 4

Dimensions A B C D E F G H Item no. 1483311 Heat pump PVP10 315 50 312 340 61 340 74 658 Item no. 1483314 Heat pump PVP11 315 50 312 340 61 340 74 658 Item no. 1483315 Heat pump PVP13 315 50 312 340 61 340 74 658 Item no. 1483316 Heat pump PVP17 35 50 32 420 61 30 74 658 Item no. 1483318 Heat pump PVP28 35 50 32 420 102 620 74 58 300 E 300 300 C 300 H 2500 800 F G 300-400 A D B Required free space = min. measured in mm Installation Water flow through the heat pump is driven by the external pool circulation pump. The recommended water flow is shown in the technical specification. Placing M12400-0 Placing of the heat pump is very important and can affect its performance and maintenance options. Consider the following factors: Heat pump must be installed outdoors in a well-ventilated place in order to avoid cold air recirculation. It requires at least 300 mm clearance from the walls, shrubbery or the like around the heat pump in order not to block air intake. Note also that the pump requires at least 2500 mm space in front of it in order to prevent air recirculation. We do NOT recommend placing the pump under the eaves, wooden decks or porches, since this may cause cool air recirculation that can greatly affect performance. Consider that it should be easy to access around the heat pump at installation (plumbing and electric works), and that enough space is also available for future maintenance. The total length of pipe between the heat pump and the pool should not exceed 10 meters. Heat pump must ALWAYS be connected with a fixed tube. It should be placed on a firm, level surface, on a 300-400 mm high concrete base or a tripod that can handle its weight. Fix the heat pump frame/feet with M10 bolts. Heat pump should never be placed near any source of explosive or corrosive substances. In order to protect the heat pump in exposed locations, prevent sand or air with high salt content (since this can cause clogs, damage or corrosion to the pump), you can plant shrubs or put up fences for protection, but at a good distance from the heat pump. When the heat pump is working, condensation water is formed in the bottom. Make sure that the supplied drainage hose for water drainage has been installed. 5

R Heat pump PVP Inverter Pipe installation Heat pump must always be connected with a fixed PVC pipe Ø50 or a bypass kit (recommended by Pahlén ). The pipes may need to be relieved, so that the connections do not have too much burden (breakout force can damage the heat exchanger). Any tightening of the coupled connections to the heat pump should be made by hand (tools can damage connections). To protect the heat pump from dirt and snow it is optimal to place it on a base or stand above the ground level. NOTE! The pipe length between the pump and the pool should not be more than 10 meters. Install the supplied drain connection down through the holes in the heat pump s base. Connect it to the following drainage hose and make sure that wastewater and condensate are drained from the heat pump. 1 3 1. Skimmer 2. Main drain 3. Inlet 4. JetSwim 5. Light 6. Circulation pump 7. Filter 8. Heat pump. Check valve 10. Drain 11. Drain 6 2 5 7 4 5 OUT IN 8 Electric installation Electric installations must be performed by a qualified electrician in accordance with applicable regulations. Installation must be preceded by installation of a residual current device and maintenance switch. Never start the pump until all wiring and re-checking are performed. PVP10 PVP11 PVP13 PVP17 PVP28 Maintenance switch Rated current 11A 12A 13A 16A A RCD Leakage current 30mA 30mA 30mA 30mA 30mA Маx.ström A 10A 11A 13.5A 7A Fuse 13A 13A 13A 16A 10A Power cable 3x2,5 mm² 3x2,5 mm² 3x2,5 mm² 3x2,5 mm² 5x2,5 mm² NOTE! The above data applies to the electric cable 10 m. If the cable is longer than 10 meters the cable section must be prolonged. Before connecting power supply Check that installation and pipe connections are like on the diagram. Check that electrical wires are connected according to the diagram. Check earth connection carefully. Check that the pump air inlet and outlet are not blocked. 10 11 Wiring diagram Connection in the heat pump Connection in the heat pump 220-240V 1-phase/50Hz L N P1 P2 400V 3-phase/50Hz R S T N Distribution box L N Earth fault relay Fuse Maintenance switch BROWN BLUE BROWN BLUE GREEN/YELLOW GREEN / YELLOW Option P1: not used P2: not used Distribution box R S T N Earth fault relay Fuse Maintenance switch BEIGE BLACK GREY BEIGE BLACK GREY BLUE BLUE GREEN/YELLOW GREEN / YELLOW Earth Power cord 6 Earth Power cord

Operation If a power failure occurs during operation, the heat pump restarts automatically when the power is restored. Display When the heat pump is turned on, the display indicates the pool temperature or a possible error code. Button select operation mode (Smart or Silence) Button: On / Off (operation / stand-by) Display Indicator* Defrosting 22 Lamp 1: indicates that the heat pump is turned on Steady = heating mode Flashing light = defrosting mode Buttons for setting the desired water temperature: Increase temperature Reduce temperature Lamp 2: indicates that the heat pump is working * only on some models Putting heat pump into operation Note! Pool system CIRCULATION PUMP should always BE STARTED BEFORE THE HEAT PUMP. Do the following: 1. Check that the heat pump and pipe connections are installed according to the pipe laying diagram. 2. Check the installation against the wiring diagram and that grounding is correct. 3. Check that the heat pump operating switch is turned off. 4. Start the pool system circulation pump. 5. Check that there are no water leaks in the system. 6. Check that the pump air inlet and outlet are not blocked. 7. Turn on the operating switch for the heat pump and check that the heat pump control panel lights up (current pool temperature is shown in the display window). 8. Start the heat pump by pressing the On/Off button on the heat pump control panel (Lamp 1 lights). At the pump start, time delay activates in order to protect the heat pump: in 3 minutes the heat pump fan activates, and in 30 seconds the compressor starts working (Lamp 2 lights).. Check the heat pump temperature setting / Set the appropriate temperature, see below. 10. Check that no unusual noises are coming from the heat pump when it is in operation. Setting the desired water temperature Setting the water temperature can be done regardless of whether the heat pump is operating or not. Press or to set the required temperature. In order to check the settings, press or. The desired temperature is displayed as a blinking light. After the required pool temperature is obtained, the heat pump will adjust it once an hour. Heating will start again after the controls detect that the temperature has fallen by 1 C (below the set value) Controlling and adjusting the water flow Adjust to the recommended water flow through the heat pump by means of valves in the bypass kit 1450181 or another pipe laying pattern. Let the heat pump run for at least for 5 minutes. Hold the MODE button for 10 seconds. Check parameters C0 ( = incoming water temperature ), resp. C1 (= outgoing water). Shifting of the parameters is done with the arrow keys. The difference for optimal efficiency should be between 1 3 C. Open the bypass valve in order to increase the difference or the throttle valve to reduce the difference. Leave the parameters menu by the On/Off button or wait a while, since the pump returns to a normal view automatically. Mode selection Heat pump always starts in a Smart mode indicated by the Smart lamp. Press the Mode button to change the operation mode. The current operating mode is indicated by a lighting lamp in the Start or Silent mode. 7

Extra avfrostning If defrosting is effected automatically not sufficient to do away with excessive ice on the heat pump back side extra defrosting option can be enabled. Before activating extra defrosting, make sure that the compressor has been in operation for at least 10 minutes. Enable extra defrosting by simultaneously pressing the buttons Mode and for 5 seconds. The defrosting in progress (automatic or extra) is indicated either by a small red dash lights on the display to the left of the temperature indication or by lamp 1 blinking. NOTE! Interval between extra defrostings must be more than 30 minutes. Maintenance NOTE! Always turn off the power supply to the pump before cleaning, inspection and repair. Service maintenance should be done once a year. Check that no unusual noises are coming from the heat pump when it is in operation. Regularly check the bolts, cables and connections. Turn off the heat pump during a thunderstorm. Clean the heat pump s intake from any leaves, pine needles and other dirt that can obstruct circulation. Clean the exterior heat pump with household detergents or clean water, NEVER use gasoline, thinners or similar liquids. Winter storage Product warranty does not cover frozen heat exchangers. For the winter season, or if the unit has not been used for a long time, the electricity should be shut off and the heat exchanger drained of all water. Close the valves and drain the heat exchanger by loosening the lower pipe connection. If associated bypass kit and/or plastic valves are used, they must be fully opened to avoid frost damage. Cover the heat pump, when it is not running, with the supplied protection in order to protect it from dust and dirt. 8

Troubleshooting NOTE! Always turn off the power supply to the pump before its inspection and repair. Never attempt to repair the heat pump. In case of an unusual noise, smell, smoke or electric faults - immediately switch off the machine power and contact your installer. Description Possible cause Action Hot steam or water coming from the heat pump Clicking sound Heat pump will not start Heat pump is running but does not provide enough heat Display is normal but there is no operation. Fan automatically stops when defrosting, and condensation water is drained from the heat pump. The valve that switches between heating and defrosting modes can make this sound when it turns on and off. During operation or when the air conditioner just stopped, sounds can be made by the refrigerant circulating in the heat pump. Sounds can occur during the temperature changes in the heat exchanger. After the set pool temperature is obtained, heat pump stops and begins to check the temperature every 60 minutes. Power failure. The operating switch may be off. Fuses have tripped. Some security device stopped the pump. Air intake or outtake can be blocked. Evaporator is blocked Restart delay is 3 minutes. Set the required water temperature as obtained. Restart delay is 3 minutes. Nothing wrong. Nothing wrong. Nothing wrong. Nothing wrong. Nothing wrong. It will start again when the controls detect a temperature drop by 1 C. Restarting can be done manually by pressing the On/Off button. Heat pump then starts working after appr. 3 minutes. Check the circuit. Wait until power is restored. Check it.turn on the power. Check the circuit. Replace the fuse. Check if any error code appears on the display. Check and clean Check the circuit. Action. Wait. Set the required higer temperature. Wait. Fuse or earth fault relay trigger on at a number of occasions Immediately turn off the heat pump, switch off the power and contact your installer. If the above measures do not correct the problem contact your installer.

Error codes Error code Error description Action E1 Protection from high gas pressure. Contact your installer. E2 Protection from low gas pressure. Contact your installer. E3 Too low or no water flow. 1. Check that the circulation pump is in operation. 2. Check that the direction of water flow through the machine is according to the specification. 3. Check that the water flow through the machine goes at recommended speed. 4. Contact your installer. E4 Power failure (only PVP28) 1. Check that all fuses are intact. 2. Contact your installer. E5 Abnormal voltage to the heat pump. Contact your installer. E6 For a large temperature difference between the inlet and outlet temperatures (nothing wrong). Insufficient water flow. E7 For the low temperature of the outgoing water. Contact your installer. E8 For high temperature of hot gas from the compressor. Contact your installer. EA Superheated evaporator. Contact your installer. Eb Nothing wrong. Outdoor temperature is too low or too high. Ed Antifreeze warning. Contact your installer. P0 Control panel communication error. Contact your installer. P1 Temperature sensor for ingoing pool water. Contact your installer. P2 Temperature sensor for outgoing pool water. Contact your installer. P3 Temperature sensor for hot gas from the compressor. Contact your installer. P4 Temperature sensor for titanium heat exchanger. Contact your installer. P5 Temperature sensor for gas suction pipe. Contact your installer. P6 Temperature sensor for the evaporator. Contact your installer. P7 Temperature sensor for air temperature. Contact your installer. P8 Temperature sensor for cooling plate (inverter module). 1. Check that the water flows through the machine in the recommended direction. 2. Check that the circulation pump is in operation. 3. Kontakta installatören. Wait until the outdoor temperature returns into the heat pump s operation range (-7 to +43 C). Contact your installer. P High current sensor (amps). Contact your installer. PA Memory for restart delay. Contact your installer. F1 Compressor driver (inverter module). Contact your installer. F2 PFC module. Contact your installer. F3 Compressor start. Contact your installer. F4 Compressor operation. Contact your installer. F5 Compressor module overcurrent. Contact your installer. F6 Compressor module thermal protection. Contact your installer. F7 Overcurrent protection. Contact your installer. F8 Cooling plate for inverter module is overheated. Contact your installer. F Fan motor fault. Contact your installer. Fb Condenser without power/voltage. Contact your installer. This information is required when contacting the installer or Pahlén AB: Heat pump model Serial number Installation date Installer Phone number 10