Business Outlook. Medium-Term Business Plan, Jump Up 2014

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Business Outlook Medium-Term Business Plan, Jump Up 2014 November 5, 2014

Contributing to the Environment and Saving Energy through Commitment to Heat and Comfortable Lifestyles. 1 Gas equipment Electrical equipment Production bases: Japan, Asia, Oceania, etc. Built-in-hobs Tabletop cookers Rice cooker Clothes dryer Water heaters Fan heater Fires Production bases: New Zealand ASEAN China Japan (range hoods, dishwashers) Water heaters Range hood Dishwasher Solar equipment Hybrid equipment Production bases: Australia Brazil Production bases: Australia (solar + gas) Brazil (solar + gas) Japan (heat pump + gas) Solar hot-water panel Hybrid water heater with heating system Solar system Providing heat appliances, centered on household use products, matched to the living cultures and energy circumstances of each country (80 nations worldwide)

Basic Philosophy of Product Manufacturing: Relentless Pursuit of Quality and Safety Basic management philosophy: Quality is our destiny In-house development of core technologies related to heat 2 Burners Heat exchangers Electronic units Gas valves Water valves In-house manufacture of key units and components: Integrated production system, from processing to assembly Press work Sheet-metal processing Cutting work Assembly Units/components deemed important for quality reasons are developed in-house and manufactured within the Group

Medium-Term Business Plan (April 2012 March 2015) 3 Consolidated [Billions of Yen] Net Sales Medium-Term Business Plan Jump UP 2014 Fiscal 2014 Actual 286.9 Fiscal 13 年度 2015 (Interim) 1Q Actual 実績 136.7 Fiscal 2015 (Interim) Target 142.0 Fiscal 2015 Target 313.0 * Breakdown Domestic Overseas 186.0 100.9 76.2 60.5 85.0 57.0 188.0 125.0 Operating Income 34.0 13.1 14.5 36.5 Operating Margin 11.9% 9.6% 10.2% 11.7% * Including Rinnai Indonesia amounts in Fiscal 2015 Final year of medium-term business plan: No change in full-year forecasts

Overseas Sales (Billions of yen) 400 350 300 250 200 150 100 50 0 202.1 59.1 29.2% Overseas sales Domestic sales 100.9 125.0 39.9% 35.2% 188.0 143.0 186.0 FY2015 (2Q): Overseas sales were 44.3% of net sales Fiscal 2005 - Overseas sales have doubled in past decade, and now exceed 100 billion - Overseas sales expected to exceed 200 billion in next five years, and account for 50% of net sales 313.0 06 07 08 09 10 Overseas sales to domestic sales ratio 11 12 286.9 50.0% 13 14 Fiscal (After 2015 (Plan) five years) 4 (%) 100 50 0

Operating Environment for Heat Appliance Business Background Japan - Liberalization of energy sector - New energy basic plan - Energy-efficient equipment mandated - Realize low-carbon society Overseas (advanced nations) - Environmental and energy-saving measures implemented to stimulate economies - Gas in abundant supply and growing in use - Diversification of energy sources Overseas (emerging nations) - Growing populations - Rising living standards - Electricity shortages; proliferation of gas - Emphasis on environmental protection 5 Rising number of households worldwide using heat appliances Proliferation and systemization of safe, high-efficiency heat appliances Heat appliance business: Growth sector over long term Rinnai will contribute to society through heat

Medium-Term Business Plan Aims Medium-Term Business Plan Jump UP 2014 (From April 1, 2012 to March 31, 2015) Contribute to people s lives worldwide and the global environment as a comprehensive heat-energy appliance manufacturer Product vision: Comprehensive heating appliance manufacturer that delivers environmentally responsible products Regional vision: Global company that improves the lifestyles of people all over the world Business vision: Company with a unique business model that attracts people and business partners Three Jump Up Priorities Fiscal 2015 Targets 6 1 Raise product quality in pursuit of zero defects 2 3 Raise versatility through reforms of development, production, and sales processes Raise organizational strength through human resource development and Groupwide interaction Net Sales Operating income Operating income ratio 313.0 billion yen 36.5 billion yen 11.7%

New Bath-Filling System 7 RUF-E2405 (Launched April 2014) The new E Series of next-generation-quality models, developed by harnessing Rinnai s comprehensive strengths. In our relentless pursuit of quality, we will earn the trust and meet the needs of customers. Bathwater heating efficiency of 92% Lighter and easier to install Highest performance level in the industry The new E Series provides the highest level of heat efficiency of Eco Jozu: 95% for water heating, and 92% for bath-filling Improved bath-circulation efficiency and use of DC pump: Double energy-saving benefits of both electricity and gas! When using the bathwater twice (reheating for second use) Low running cost of around 2,950 per year! CO 2 emissions: Reduced by around 44kg per year! Lightest in the industry, at 27.5kg * * RUF E2405AW (based on Rinnai estimates, as of June 2014) 11% lighter - Reduced size of burner and other individual components - 11% lighter than previous Eco Jozu models (around same weight as current non-eco Jozu models) - Smooth installation (one person can attach the main unit to a wall); reduced burden on outside walls

Hybrid Water Heater with Heating System Hot water supply: Primary energy efficiency top level in industry 125% Zero Energy House (ZEH) Hot water supply: Primary energy efficiency comparison Eco Jozu (JIS 90.5%) ECO CUTE (JIS 3.3) ECO ONE 17.9 GJ 15.2 GJ 8 22.1 GJ * Residential Energy Efficiency Program (National Institute for Land and Infrastructure Management, Ministry of Land, Infrastructure and Transport) * 6 regions based on 2014 energy efficiency standards Hot water Room heating/cooling Illumination Energysaving Home-builders are reinforcing their lineups of ZEH products Highefficiency Cooking equipment Use 0 Electrical High heat Energy appliances insulation Solar power generation Generate Energy Zero energy Offering top-class energy efficiency, ECO ONE is a strong contender for achieving Zero Energy Houses

Safe and Comfortable Bathroom Heater/Dryer Quickly heats bathroom to prevent heat shock 9 Sudden temperature changes cause heat shock Around 17,000 people per year die from bathroom accidents Road accidents deaths vs bathroom deaths (2011) Source: Tokyo Metropolitan Institute of Gerontology Post-bath drying prevents bathroom mold and odors Models with Plasmacluster Ion function also eliminate mold bacteria in the bathroom air. * The Plasmacluster Ion logo and name (in Japanese and English) are registered trademarks of Sharp Corporation. Comfortable bathing with Mist Sauna function This function wraps your entire body with mist to make you sweat. It also has esthetic and rejuvenation benefits. Dries clothes properly even on rainy days Dries clothes in one-quarter of the time (compared with bathrooms heated by electric heaters), and reduces utility cost. Waterfall massage for extra relaxation Spherical drops promote fatigue recovery and relaxation (result of research into optimal conditions, such as speed, hot water quantity, and rhythmic feel)

New Products: Built-In Hobs and Cooking Vessels High-end Mid-range 10 Mid-range renewal; improved design and functionality August 20 launch September 1 launch September 22 launch New vessels compatible with our cookers Grill plate Substitutes as a gridiron to simplify reheating of cooked food; non-fry cooking, making toast, etc. Cocotte Dutch Oven Lighter-weight Cocotte Dutch Oven enables full-scale grilling Cocotte Delicious direct-flame grilling; perfect not only for grilled fish but also nonfry cooking, meat patties, etc. New cooking vessels allow simple preparation of diverse meal options

New Range Hood Industry first (*1) Fitted with Oil Smasher unit, OGR Series *1: Among domestic exhaust range hoods (according to Fuji Industrial Co., Ltd.), as of November 2013 Easy to clean Blocks entry of oil into range hood interior No cleaning required (*2) for range hood interior or fan *2: One year of grime buildup in existing models equates to 10 years of grime in OGR Series. Range hood linked with cooking hob 11 Range hood operation (start, stop, illuminate) automatically synchronized with hob operation (flame on/off) Infrared rays Operational image 75% reduction in cleaning time 70% reduction in water required for cleaning Switches linked, failure to turn not a problem

New Products: Tabletop Cookers Crystal coat 12 Crystal coat グレー Gray クリームベージュ Cream beige Grill Waterless / Double-side grilling RT-63WH Series Recommended retail price: 63,800 Grill Waterless / Single-side grilling RT-64JH Series Recommended retail price: 43,800 ダークストーン Dark stone グレー gray Burner ring Top plate One-piece top First 業界初 in industry!! (As (2013 of December 年 12 月現在 2013) ) Burner rings and top plate combined in single unit to prevent spillover intrusion and make cleaner easier + Easy to clean Waterless grill Waterless grilling made possible at low prices New cooking products with enhanced functions and no price changes

Received Good Design Award Five Rinnai products received design awards in 2014 13 Gas hob DELICIA GRiLLER Gas hob LiSSe Series Built-in dishwasher/dryer RKWR-F402C Series Floor heating remote control FC-09DR Series Gas hob MY HOB Series

Capital Expenditure Status 14 Japan: solidifying our foundation for the next round of technological reforms Manufacturing and development Bathroom heater/dryer Akatsuki Factory Akatsuki Factory - Streamline production of bathroom heater/dryers - Automate production of components for highefficiency water heaters Oguchi, Seto, Asahi Factories - Step up in-house manufacture of new products; introduce production rationalization equipment Sales and distribution - Relocate and expand Hokuriku Branch - Purchase land for Hokkaido Branch - Centralize distribution of components Overseas: strengthen local infrastructure to meet growing demand - China: New Shanghai Factory under construction (completion in September 2015) - Australia: New Melbourne headquarters opened in May 2014 - South Korea: Expand and upgrade processing facilities Medium- and long-term reconstruction of production system - Expand production of high-value-added items; modernize product manufacturing - Strengthen processing systems at manufacturing affiliates - Relocation and expansion of Hokuriku Branch Capital expenditure (actual) (Millions of Yen) Capital expenditure Depreciation and amortization Fiscal 2015 2Q (actual) YOY Change 6,907 +1,820 4,094 +371 R&D expenses 4,181 +191

15 Performance forecasts and other future-oriented predictions contained in these materials are based on the Company s judgments using available information. Actual results may differ from such forecasts and predictions due to changing future circumstances. Copyright (C) 2014 Rinnai Corporation. All Rights Reserved.