Best Ever Alarm System Toolkit

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Best Ever Alarm System Toolkit Kay Kasemir, Xihui Chen, Katia Danilova, SNS/ORNL kasemirk@ornl.gov ICALEPCS 2009, Kobe, Japan, Oct 2009

Alarm System Components Cool UI Configuration Alarm Server Control System This talk: Alarm System Technology See also: Alarms Philosophy, Karen White (this conference) B. Hollifield, E. Habibi, "Alarm Management: Seven Effective Methods for Optimum Performance", ISA, 2007 2 Managed by UT-Battelle

Previous Attempts at SNS, Inspiration EPICS ALH, Generated soft-iocs and EDM screens Old technology Static UI layout N clicks to see (some of the) active alarms Configuration changes were hard (so config. was left in bad shape) DESY Alarm System Matthias Clausen, Alarm Management System, PCaPAC, Oct 2008, Slovenia and Managing Alarms the CSS Way, this conference Modern technology, linked into Control System Studio Different infrastructure: LDAP vs. RDB How does a PV turn into an alarm? Ideas from Alarm Management: book o Need multiple views of alarms o Alarms must have guidance, links to related displays o Need tools to monitor alarm rate, stale alarms, to continually improve configuration 3 Managed by UT-Battelle

New End-User View: Alarm Table Sort by column Acknowledge one or multiple alarms Select by PV or description BNL/RHIC type un-ack All current alarms active ack ed Optional: Voice Annunciation 4 Managed by UT-Battelle

Another View: Alarm Tree See complete configuration Active, ack ed, inactive, disabled Hierarchical Optionally only show active alarms Ack /Un-ack PVs or sub-tree Users choose to display table and/or tree 5 Managed by UT-Battelle

Guidance, Related Displays Commands View Guidance Texts Start related displays (EDM) Open Web pages Run ext. commands 6 Managed by UT-Battelle Hierarchical: Including info of parent entries Merges Guidance etc. from all selected alarms

CSS Integration: Alarm Data Browser 1. Context menu: Alarm Duration, Guidance, Displays, 2. Select Data Browser for PV in alarm 3. View history, annotate 7 Managed by UT-Battelle

Data Browser Electronic Logbook After inspecting alarm PV s history, post commented plot to E-Log 8 Managed by UT-Battelle

Directly from Alarm to E-Log Logbook from context menu creates text w/ basic info about selected alarms. Edit, submit. 9 Managed by UT-Battelle

Online Configuration Changes.. may require Authentication/Authorization (LDAP) Log in/out while CSS is running 10 Managed by UT-Battelle

Configure PV Again online Especially useful for operators to update guidance and related screens. 11 Managed by UT-Battelle

Technical View FECs/IOCs PV Updates (Channel Access, ) Alarm Server Current Alarms: Latched? Annunciated? Acknowledged? Tomcat -Reports Log Messages Annunciations Alarm Updates Ack ; Config Updates LOG TALK JMS ALARM_SERVER ALARM_CLIENT Alarm Cfg & State RDB JMS to RDB JMS to Speech Alarm Client GUI Message RDB 12 Managed by UT-Battelle

Alarm Server Options Latch highest severity, require acknowledgement? Annunciate? Chatter filter Alarm only if severity persists some minimum time.. or alarm happens >=N times within period Optional formula-based alarm enablement: Enable if (pv_x > 5 && pv_y < 7) pv_z==1 but we prefer to move that logic into IOC Maintenance Mode : Invalid PVs don t annunciate, automatically acknowledged 13 Managed by UT-Battelle

Logging..into generic CSS log also used for error/warn/info/debug messages Alarm Server: State transitions, Annunciations Alarm GUI: Ack/Un-Ack requests, Config changes Generic Message History Viewer Example w/ Filter on TEXT=CONFIG 14 Managed by UT-Battelle

Logging: Get timeline Filter on TYPE, PV 6. All OK 4. Problem fixed 5. Ack ed by operator 3. Alarm Server annunciates 2. Alarm Server latches alarm 1. PV triggers, clears, triggers again 15 Managed by UT-Battelle

Numerous Web Reports 16 Managed by UT-Battelle

Summary Tools won t produce a good configuration, but help to improve it Most frequent alarms? Alarm noise? BEAST operational at SNS since Feb 09 Started with previous ALH setup ~300, no guidance, no related displays Now ~400, all with guidance, rel. displays, links to operational procedures Alarm Server stable through IOC reboots, online configuration changes, Oracle updates Alarm GUI is best ever for SNS 17 Managed by UT-Battelle