United Technologies Corporation (UTC)

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Company Report

United Technologies Corporation (UTC) Based in Connecticut, USA, UTC is a diversified company providing high technology products and services to the global aerospace and building industries. 2

UTC Operating Companies Otis Elevator Company elevators, escalators, moving walkways Carrier air conditioning, refrigerating, heating, ventilation and HVAC systems and products UTC Fire & Security electronic security, fire protection products and services 3

UTC Operating Companies UTC Power fuel cell systems, for on-site, transportation, space and defense applications Hamilton Sundstrand aerospace systems, components, space suits, industrial products 4

UTC Operating Companies Pratt & Whitney aircraft engines, gas turbines and space propulsion systems Sikorsky military, industrial and commercial helicopters 5

UTC Sales 2010 Hamilton Sundstrand Fire & Security Pratt & Whitney Sikorsky Carrier OTIS $54 billion in revenues 6

UTC Sales 2010 Latin America Other Canada Asia Pacific United States Europe $54 billion 7

UTC Sales 2010 Aftermarket Original Equipment Manufacturing (OEM) $54 billion 8

UTC Employees 2010 Latin America Other Canada Asia Pacific United States Europe 208,200 employees 9

Otis Elevator Company World s largest manufacturer of people-moving products including elevators, escalators and moving walkways Maintains more than 1.7 million elevators and escalators worldwide Products and services in more than 200 countries and territories Headquartered in Connecticut, USA, Otis employs 60,000 people globally 10

Otis History Elisha Graves Otis founded the company in 1853, after he invented a safety mechanism for a lifting platform. In 1854, he demonstrated his automatic safety elevator at the Crystal Palace, the main exhibition hall of America s first world s fair. This invention launched the elevator era. 11

Otis Milestones Elisha Graves Otis founds the company in Yonkers, NY Introduce escalator at the World s Fair in Paris Install first memory control system Introduce automatic elevator system Introduce REM Introduce OTISLINE Introduce Elevonic 101 Became a wholly owned subsidiary of UTC Introduce Elevonic 411 & Elevonic 311 Release Otis 2000 elevator line in Europe Introduce Otis 506 NCE escalator Launch Gen2 elevator system Introduce The Way to Green Introduce Otis Elite Service Introduce Compass Destination Management and ReGen Introduce EMS Panorama 12

Elevators Gen2 elevator range Otis technologies concentrate on providing sustainability, architectural flexibility and outstanding ride quality. Available in both machine room-less or mini-machine room, heavy duties and high speeds Double deck and high speed elevators Unsurpassed performance for demanding projects Compass Destination Management Provides personalized elevator service while improving system performance 13

Escalators and Moving Walkways Escalators and Trav-O-Lator moving walkways For public and commercial applications Sustainable features Smarter operations with ReGen Drives, power monitoring, highly efficient lubrication systems 14

Service and Modernization The right organization Otis has the world s largest network of branch offices and service centers Modernization Innovative technologies and an extensive product line to improve performance, aesthetics and reliability of elevator systems The right technology The REM monitoring system combined with our customer-focused Otis Elite service program provides customers optimal reliability and faster response time The right system The EMS Panorama elevator management system enables improved building management Gen2 Mod The advantages of Gen2 technology can be applied to building modernizations to reduce overall energy consumption while improving reliability, and performance. Photo credit: AIRDIASOL-Rothan 15

6 Otis Areas* London Paris United Kingdom and Central Europe North Asia Pacific North and East Europe and Africa North and South America South Asia Pacific and Gulf South Europe and Mediterranean Madrid Farmington Shanghai Singapore * Highlighted are consolidated subsidiaries only; other countries are covered by distributors and agents Area Headquarters 16

Sales 2010 Latin America Japan New Equipment Service North America Asia Pacific Europe $11.6 billion 17

Ten Research Centers Globally Two tallest test towers are Bristol Test Tower & Quality Assurance Center Connecticut, USA 117 meters (384 feet) high 14 hoistways 25 test stations 154 meters (505 feet) above ground 27 meters (89 feet) below ground Shibayama Test Tower Shibayama, Japan 18

Iconic Buildings Europe London Underground, U.K. Eiffel Tower, France Tour Granite, France Vatican, Italy Sony Center, Germany 19

Iconic Buildings Americas The Empire State Building design is a registered trademark and used with permission by ESBC. CN Tower, Toronto Empire State Building, New York John Hancock, Chicago The Luxor, Las Vegas Christ the Redeemer, Rio de Janeiro 7 World Trade Center, New York 20

Iconic Buildings Asia Shanghai World Financial Center, China Burj Khalifa, United Arab Emirates Incheon Airport, Korea Bitexco Financial Tower, Vietnam PetronasTowers, Malaysia Kohinoor Square, India 21