Product Catalogue 2014 Carephones and Telecare solutions for independent living
Contents Analogue Carephones P3 - Gina - Gina - Gloria+ - Gloria+ - Room Unit Grace+ - Room Unit Grace+ Digital Carephones P4 - CareIP - CareIP - CareIP Mobile - CareIP Mobile - CIP Gateway 9600 - CIP Gateway 9600 i-care online P5 Versatile alarm triggers P6 - Radio trigger Erik - Radio trigger Erik - Radio trigger Elliot - Radio trigger Elliot - Accessory Packs - Accessory Packs Personal security is something most of us take for granted. We often give it little or no consideration until something happens that changes our perception overnight. This often happens when we or a loved one has an accident or becomes ill. Telecare and social alarms have been around since the 1970 s and have been a natural link in a chain of services that is set in place to increase security for those who need help or support. CareTech has been there from the beginning of this development and are still focused on delivering products and services that contribute to greater security and well-being. Today we are in the midst of a profound transformation of the way we communicate. The traditional analogue lines used by social alarms are changing, digital technology and IP is increasingly seen as the future of communication. Therefore, our products and services also need to change. We want to be at the forefront when changes occur, to create opportunities to provide additional security and support to those who need it regardless of technology. Innovative Telecare P7-11 - Nemo motion -sensor Nemo motion sensor - Smoke detector - Smoke detector - Wandering- Client Wandering sensorclient sensor - Fall Sensor - Fall Sensor - Carbon -monoxide Carbon monoxide detector detector - Heat detector - Heat detector - Pill Dispenser - Pill Dispenser - Bogus Caller - Bogus Caller - Alert-it Epilepsy - Alert-it Sensor Epilepsy Sensor - Enuresis Sensor - Enuresis Sensor - Radio Pull Cord - Radio Pull Cord - Flood Detector - Flood Detector - Extreme - Extreme Temperature Temperature Sensor Sensor - Night Light - Night Light - mbox - mbox - Sense bed alarm - Sense bed alarm - Sense mat alarm - Sense mat alarm - Sense chair alarm- Sense chair alarm Programming P12 - CS Software - CS Software - Programming - Programming Unit 8200 Unit 8200 Contact CareTech P13
Analogue carephones Carephones are today an integral component of a safety network by many local authorities and home care organisations. Therefore, we believe that our efforts to develop reliable and innovative tools are very important. We develop products and services in close cooperation with our customers to ensure that our solutions match the needs of their service organisations and most importantly their users. Carephone Gina Gina is a unique battery-operated carephone which does not require mains power. Gina provides a practical solution where availability of a local mains power is not easily accessible. The Gina carephone eliminates electrician s costs related to installation of a new power point and ensures a speedy installation especially when a short term solution is needed. Carephone Gina, article number: 100003 Carephone Gloria+ Gloria+ is a practical, well-designed, mains-operated carephone that is ideal for use in the individual s own home. When the alarm is transmitted by telephone, Gloria+ provides information using synthesized speech, which ensures effective alarm reception and provides an excellent basis for quick and appropriate response. A wide choice of telecare accessories, including radio triggers, fall sensor, bed sensors and door alarms can be connected to the cost effective Gloria+ to create a tailored solution to meet individual needs. Carephone Gloria+, article number: 100005 Room Unit Grace+ Grace+ Room Unit is an ideal solution for use in sheltered accommodation or the assisted living environments with a central power supply and telephone exchange. With a centralised power supply, Grace is relatively maintenance-free. A synthesized speech message ensures an effective alarm reception and provides an excellent basis for quick and appropriate response. A wide choice of telecare devices, including radio triggers, fall sensor and door alarms can be connected to Grace+ to create a tailored solution to meet individual needs. Room Unit Grace, article number: 100002 3
Digital carephones CareIP is the first in a new generation of carephones, where communication takes place digitally. Through continuous monitoring, CareIP provides a much more secure platform than traditional social alarms. CareIP CareIP is the world s first IP carephone. This paves the way for new generation of social alarm services where communication takes place digitally. It communicates via an open SIP based protocol adapted for communication over IP and Next Generation Networks. The device simply connects into a domestic router, like a computer and works using broadband provision offering simple and easy installation. The advantages to both service users and service providers is that communication with the response centre is instant, an alarm call hits the operator s screen in seconds. CareIP is always online and any failure of the communications link will be instantly reported. One other significant feature is that all calls using a broadband connection are free. CareIP, article number: 100007 CareIP Mobile CareIP Mobile is a carephone which uses both GSM/GPRS communication and IP. In the event of the broadband being disabled the CareIP Mobile will convert to using GSM/GPRS communication until the broadband is enabled. This belt and braces approach combines two separate communication networks and provides a level of security far above traditional analogue devices. CareIP Mobile can also operate solely as GSM carephone. The carephone is not tied to any network provider and a low cost SIM card is mounted securely in the device. This enables the installation of an alarm where the client does not have a telephone line. This is a growing problem in the UK due to friends and families purchasing mobile phones for their loved ones which leads to them not requiring a telephone line. The CareIP Mobile is compatible with all 2G mobile phone providers and is completely future proof. It also has the option of connection via the internet at a later date and therefore a secure future is then assured for clients and end users. CareIP Mobile, article number: 100008 CIP Gateway 9600 CIP Gateway is a device that allows reception of CareTech s digital alarm by an analogue alarm receiving centre (ARC) supplied by another manufacturer. The basic function of the CIP gateway is to translate CareTech s open Internet Protocol (CIP) to traditional DTMF protocols. CIP Gateway 9600, article number: 100010 4
Care software i-care online i-care online is a service that provides a comprehensive, easy to use overview of CareIP installations. The service is based on a web interface; all that is required is a standard computer with an internet connection. i-care online gives social alarm providers all they need to install and administer CareIP carephones. The service is accessible 24 hours a day and will automatically check the status of any carephone minute by minute in real time. The information is easily accessed and you can obtain detailed statistics and reports on system performance and events. You can also remotely re-program each individual alarm to your and the users needs. The system operation is efficient, clear, comprehensible, saves time, effort, money; helps provide further reassurance and peace of mind. i-care online Basic: Upgrading digital carephone Managing digital carephone Continuous online monitoring Full service agreement i-care online Basic, article number: 10016 i-care online Plus: Statistics Reports i-care online Plus, article number: 10026 5
Versatile alarm triggers Radio Alarm Trigger Erik The Erik radio trigger is compatible with Gina, Gloria and Grace carephones. The radio trigger comes as standard with all accessories: neck cord with high security clip attachment, bracelet, belt clip and the unique EPC (Easy Press Concept) for people with tactile disabilities as a result of medical conditions such as arthritis. The trigger is totally waterproof and the battery can easily be changed to maximise lifetime cost efficiency. Radio trigger Erik (for carephones Gina, Gloria and Grace), article number: 300006 Radio Alarm Trigger Elliot The Elliot radio trigger is compatible with Gloria+, Grace+ and CareIP. It has twoway transceiver communication for situations in which the user needs to have confirmation that the alarm has been acknowledged. When an alarm is activated the LED on the radio trigger lights up when the signal has been received. The radio trigger comes as standard with all accessories: neck cord with attachment, bracelet, belt clip and the unique EPC (Easy Press Concept) for people with tactile disabilities as a result of medical conditions such as arthritis. The alarm trigger can be programmed to automatically send information to the carephone related to battery life and range to ensure that the user is always able to make a call. The trigger is totally waterproof and the battery can easily be changed to maximise lifetime cost efficiency. Radio trigger Elliot (for Gloria+, CareIP, CareIP Mobile), article number: 300005 Accessory Pack for Radio Trigger An accessory pack for the radio trigger can be purchased, which includes neck cord with attachment, bracelet, belt clip, the unique EPC (Easy Press Concept) and plastic housing. Everything needed to refurbish triggers as new. This is useful when a new user will take over a used alarm button. Accessory Pack radio trigger Erik, article number: 300137 Accessory Pack radio trigger Elliot, article number: 300136 Accessory Pack radio trigger Elvis, article number: 300135 Flexible wristband (Erik, Elvis, Elliot), article number: 300138 Necklace for radio trigger Erik, Elvis, Elliot, article number: 300124 6
Innovative Telecare Nemo Motion Sensor Nemo is a unique wireless motion sensor with multiple functions in one product. With user-friendly design and easy installation, it can be easily placed where it is most needed. Nemo motion sensor can be set in different modes for different applications and can, for example, function as: Bed monitor to send information when a person leaves the bed. Movement monitor to send information when a person has been inactive, such as not visiting the kitchen for 24hrs Presence sensor linked to a door alarm, offering automatic reset and monitoring, for example to detect a user with dementia walking through an exit door. Motion sensor Nemo, article number: 300032 Smoke Detector CareTech s Smoke Detector can be connected to CareTech s various alarm systems to create a reassuring complete solution in individuals homes or in sheltered accommodation. When the detector is activated it emits a clear audible signal and forwards the alarm to an alarm receiver via CareTech s carephones. Smoke detector, article number: 300048 Wandering Client Elvis and Gustav RFID The Gustav RFID beacon, in combination with the Elvis alarm transponder, is used to prevent the potentially hazardous situation of a resident suffering with dementia leaving an assisted living environment. CareTech s Elvis alarm transponder will trigger an alarm when the user passes through a door or restricted area (where Gustav RFID would be located). Time parameters can be set e.g. between 01.00-05.00 hrs. Elvis, Gustav and PSU, article number: 300145 Fall Sensor The CareTech Fall Sensor contains advanced electronics that record and process motion in multiple directions and speeds. When worn on the waist via the integral belt clip or a body belt the sensor can detect a change in angle, orientation and impact that can differentiate a fall from normal daily activity. Activation of a fall alarm occurs automatically when the wearer falls. When the fall sensor is connected to a carephone an alarm is transmitted automatically. A call can also be also transmitted via the emergency call button. Fall sensor, article number: 300001 7
Innovative Telecare CO Detector CO is often called the silent killer because it is an invisible, odourless, tasteless gas produced when fossil fuels do not burn completely, or are exposed to heat (usually fire). These fuels include: wood, coal, charcoal, oil, natural gas, gasoline, kerosene, and propane. CareTech s CO Detector detects when CO concentration reaches certain thresholds and provides a local audible alarm and triggers a call from the linked Carephone. Tested to comply with all relevant standards. CO Detector, article number: 300141 Heat Detector The CareTech Heat Detector will trigger a call from the carephone and provide a local audible alarm when the temperature rises to 58 C. A heat detector is suitable for those locations where a false alarm is likely to occur with a standard ionization and optical smoke detector due to steam, cooking flame or particles (e.g. burning toast).tested to comply with all relevant standards. Heat Detector, article number: 300140 Pill Dispenser This Pill Dispenser is suitable for those who are merely forgetful and for whom the blister packs and dossett boxes are no longer a reliable way to access medication. It offers the right pills at the right time, thus reducing the risk of over dosage. It will hold a minimum of 7 days supply, maximum 28 days. An alarm signal continues to ring for up to one hour or until pills are dispensed. After the chosen elapsed time an alarm will be raised on the CareTech Carephone. Spare day / time discs to insert according to pill regime. Spare internal cassettes with lid available for pre-filling by carer or dispensary Pill Dispenser, article number: 300133 Bogus Caller This convenient wrist worn radio alarm trigger can be used to call for attention and summon assistant in the event of a visit from a bogus caller. When activated, the radio alarm trigger will dial a silent alarm through a carephone to a response centre. Bogus Caller, article number: 300005 8
Innovative Telecare Alert-It Epilepsy Sensor The Companion Monitor is ideal for support of Tonic/Clonic seizures as well as situation that manifest sounds, vomiting or incontinence. It can also warn of possible danger if the user gets out of bed, or stays out too long. It is perfect for domestic use. Epilepsy sensor, article number: 300142 Enuresis Sensor The Enuresis Sensor is designed to detect nocturnal incontinence. The bed mat is made of foil embossed plastic, which fits underneath the bed sheet. The mat is connected into an mbox. Enuresis Sensor, article number: 300143 Radio Pull Cord The Radio Pull cord is celling mounted and are strategically placed around the home for example in the bathroom or near the bedside, in order to provide a user with a convenient means of calling for help in an emergency. Radio Pull Cord, article number: 300076 Flood Detector The Flood Detector provides an early warning system against flooding that can cause significant damage. Flood Detector, article number: 300144 Extreme Temperature Sensor The Extreme Temperature Sensors detects extremes of temperature and will automatically raise alarm via the Carephone. The sensor will detect if the temperature is too hot or too cold in the house for example if the heating breaks down in the winter. The temperature settings can be easily programmed by staff to suit the user s needs. Extreme Temperature Sensor, article number: TBC Night Light This motion activated Night Light helps to prevent falls at night. The sensor has a 5 metre range and the angle of the light can be adjusted up and down through 60 depending on where you want it. The built in timer automatically turns off the light after 10 or 60 seconds. Night Light, article number: 300121 9
Innovative Telecare mbox - One Product With Multiple Functions mbox Repeater mbox Repeater is a radio receiver and transmitter in the same unit. By placing an mbox Repeater between a wireless assistance alarm and the alarm-receiving unit you can increase the effective range of the radio unit and be certain that the signal from a radio alarm button will reliably reach the receiver. mbox Repeater can easily be connected to CareTech s various carephones and alarm transmitters. mbox Radio transmitter The mbox Radio Transmitter is a versatile unit that can be used to supplement conventional alarms devices such as fixed alarm transmitters with wireless alternatives. mbox Radio Receiver Alarm systems that do not have a facility for use with portable alarm buttons can easily be supplemented with an mbox Radio Receiver. By connecting the radio receiver to an input in the existing system, CareTech radio alarm buttons and other wireless alarm transmitters can be connected to the alarm system, giving a high degree of flexibility for staff and for individuals in care. mbox Door Alarm The mbox Door Alarm is very easy to install and is completely wireless. A small magnet is attached to the door, and the transmitter itself is attached to the door frame. A built-in timer makes it possible to set the alarm for automatic operation at certain times. The mbox Door Alarm alerts carers if an individual with dementia leaves the accommodation, while authorized staff can simply press the bypass button to pass without activating the alarm. mbox repeater transmitter receiver door alarm, article number: 300010 Magnet (used as an accessory to till mbox Door Alarm), article number: 300127 10
Innovative Telecare Sense A Selection of Activities of Daily Living (ADL) Sensors Sense Bed Alarm Sense bed alarm consists of a sensor (bed mat) which connects to the sense mbox radio device. When the sensor activates an alarm is sent to carephone. The sense alarm provides automatic monitoring of battery and sensor function. On the main unit a simple function provides the ability to set different delay times before the alarm is sent for example if the client was to exit the bed and not return in 15 minutes. Time parameters can also be programmed so that the device will only work within certain times of the day for example between 9.00pm and 6.00am. Sense bed alarm, complete, article number: 300026 Sense Mat Alarm (Pressure Mat) Sense Alarm Mat consists of a floor located sensor (alarm mat) which connects to the sense mbox radio device. When the sensor is activated an alarm is sent is sent to the carephone. This unit provides simple, effective monitoring of whether a person left their apartment. Time parameters can also be programmed so that the device will only work within certain times of the day for example between 9.00pm and 6.00am. Sense alarm mat, complete, article number: 300015 Sense Chair Alarm Sense Chair Sensor consists of sensor (chair mat) which connects to the sense mbox radio device. The sense mat is placed under the cushion on a seat or wheelchair. When the sensor activates an alarm is sent to carephone. The sense alarm provides automatic monitoring of battery and sensor function. On the main unit a simple function provides the ability to set different delay times before the alarm is sent for example if the client was to exit the bed and not return in 15 minutes. Time parameters can also be programmed so that the device will only work within certain times of the day for example between 9.00pm and 6.00am. Sense Chair alarm, complete, article number: 300022 Supplies for Sense: Sense mbox, 868 MHz, article number: 300019 Sense bed sensor, article number: 300029 Sense fabric cover for bed sensor, article number: 300030 Sense chair sensor, article number: 300025 Sense fabric cover for chair sensor, article number: 300031 Sense alarm mat sensor complete with cover, article number: 300018 Sense cover for alarm mat sensor (no sensor included), article number: 300014 11
Programming CS Software - Programming Tool for Computer Software and Interface for programming carephones through your computer Programming tool, article number: 100020 Programming Unit 8200 CareTech s programming unit is a versatile, hand-held programming unit for reading, editing and programming various parameters with CareTech s analogue carephones and sensors. Programming Unit 8200, article number: 100025 12
The services and prices described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to CareTech sales UK Ltd respective standard conditions of contract. Nothing in this publication forms any part of any contract. CareTech Sales UK Ltd 2012. Registered Office: Winchester House, 6th Floor, 259-269 Old Marylebone Road, London, NW1 5RA Registered in England No. 07766454 CareTech Sales UK Ltd Winchester House 259-269 Marylebone Road London NW1 5RA Sales enquiries: 07719 756433 General enquiries: 020 76164091 www.caretech.eu