Smart ing Infrastructure () meter Components Context Diagram Utility HAN HAN Environment secure tunnel possible later feature metrology function other functions customer service function Internet SMART METER COMMUNICATIONS NETWORK Local Communications Port SMART METER MANAGEMENT SYSTEM B2B Handler or / recipient B2B e Hub B2B e Hub METER DATA MANAGEMENT SYSTEM () Net AEMO MDM MSATS Settlements System Expected to overlap HAN Environment Internet Customer HAN Environment needs to overlap the Utility HAN Environment (and include a gateway) if meter data is to be sourced. B2B e Hub or bilateral B2B e Hub Customer HAN Internet Gateway Third Party B2B e Hub Legend: HAN Home Area Network MDM Management System MSATS ing, Settlements and Transfer Solution or / recipient B2B Handler or / recipient B2B Handler or / recipient B2B Handler CONNECTION POINT MANAGEMENT SYSTEM Master HAN Device Slave HAN Device (IHD, W/H, A/C, PP, appliances, etc) IHD In Home Display W/H water heater A/C air conditioner PP pool pump RETAILER MANAGEMENT SYSTEM DISTRIBUTION MANAGEMENT SYSTEM CUSTOMER INFORMATION SYSTEM (DB) METER DATA MANAGEMENT SYSTEM (RETAILER) CUSTOMER INFORMATION SYSTEM (RETAILER) METER DATA MANAGEMENT SYSTEM (DB) OUTAGE MANAGEMENT SYSTEM BILLING SYSTEM BILLING SYSTEM Slide 1
Swim Lane presentation General representation for Customer Service s (CSR) Entitled RP Check Fild Failed Check confirmation Correct Verify Check SMMS Mt Slide 2
Swim Lane presentation BP01 De energisation (includes general representation for CSR) (first check) De energisation Fild Failed Second check Life Support Sensitive Load Special loads () Second check Life Support Sensitive Load Special loads () Failed check Entitled (,, RP,, third ) Successful completion SO Closure Check provides an De energisation fixed BP27 If move out apply default meter settings for controlled loads under the network tariff failure SMMS Possible time shift Record, store & = SMMS + SMCN + Slide 3
Swim Lane presentation Triggered by a physical wiring to connect a circuit to the meter BP02A Load management (CLC/R) registration 3rd party Visit required Appliance connection If connected then visit not required Site visit to meter to register CLC/R appliance Notification of circuit connection to meter Failed provides an Mt new circuit Record, store & appliance Entitled (,, RP,, Third ) Successful registration Notification + SMMS Successful connection Appliance connection details Connect circuit to meter Slide 4
Swim Lane presentation 3 rd party Decision to disconnect tails party Disconnect circuit (if required) Site visit to meter No disconnection of tails, End BP02B Load management (CLC/R) de registration to nullify CLC/R Note no physical site visit required for de registration circuit disconnected from meter Failed provides an Entitled (,, RP,, Third ) Mt Record, store & Appliance circuit removed from meter Successful completion Notification + SMMS Successful disconnection Appliance disconnection details Slide 5
Swim Lane presentation BP02C Load management (CLC/R) operation (includes general representation CSR) Third Party Load Control settings Fild Failed Feasibility check Network security and alignment with network tariff (add to BP03B) Failed check Entitled (,, RP,, Third ) Successful completion Check associated with transfer BP10 provides an Load Control settings failure Mt Record, store & Slide 6
Swim Lane presentation BP03A HAN device registration (includes general representation CSR) Customer Initiate Entitled (,, Third Party) Appliance registration Failed provides an Notification + failure Registration Secure communication with device enabled Binding/registration process appliance Slide 7
Swim Lane presentation BP03A HAN device deregistration (includes general representation CSR) Customer Initiate Entitled (,, Third Party) Appliance deregistration Failed provides an Notification + failure De registration Secure communication with device disabled Slide 8
Swim Lane presentation BP03B HAN load management operation (includes general representation CSR) Third Party Load Control settings Fild Failed Feasibility check Network security and alignment with network tariff (add to BP03B) Failed check Entitled (,, RP,, Third ) Successful completion Check associated with transfer BP10 provides an failure Mt Record, store & HAN Operation appliance Slide 9
Swim Lane presentation BP04 Supply capacity control (includes general representation CSR) (first check) SCC Failed Failed check Entitled (,, RP, ) Successful completion BP10 associated with provides an transfer failure Notification + Mt Record, store & Slide 10
Swim Lane presentation RP BP05A Routine and adhoc event log collection for metering data Used for metering data Collect Processing ing data process QOS Event Log A&S Event Log HAN Event Log provides an prioritising queuing failure SMMS Mt Record, store & BPPWG process principles interpretation v11 Slide 11
Swim Lane presentation BP05B Routine event log collection other than for metering data RP Collect Processing Event Logs Entitled (except ) QOS Event Log A&S Event Log HAN Event Log provides an prioritising queuing failure SMMS Mt Record, store & BPPWG process principles interpretation v11 Slide 12
Swim Lane presentation Fild Failed BP05C Adhoc event log collection other than for metering data Entitled (,, RP) Event Logs Adhoc Event Log CS Collect Processing QOS Event Log A&S Event Log HAN Event Log provides an prioritising queuing failure SMMS Mt Record, store & BPPWG process principles interpretation v11 Slide 13
Swim Lane presentation Alarm configuration Fild Failed BP05D Event log alarm setup (includes general representation CSR) Entitled (,, RP, ) Successful completion CS provides an Alarm configuration failure Mt Record, store & BPPWG process principles interpretation v11 Slide 14
Swim Lane presentation RP BP05E Event log alarm receipt Entitled Alarm detail Alarm detail review Mt Alarm initiatedi i BPPWG process principles interpretation v11 Reverse polarity Neutral connection degradation Earth connection degradation Slide 15
Swim Lane presentation AEMO RP BP06A Routine reading of metering data Entitled Collect Processing Event Logs ing data BP05 ing Time synchronisation provides an prioritising queuing failure SMMS Mt Record, store & BPPWG process principles interpretation v11 Slide 16
Swim Lane presentation Failed Collect BP06B Special reading of metering data Processing BP05 Event Logs Entitled (,, RP) ing data provides an prioritising queuing failure SMMS Mt Record, store & Slide 17
Swim Lane presentation Failed BP07A reactive energy sampling setup Entitled (,, RP) Successful completion List of sites Sample period dates send provides an Notification + Enable reactive energy data settings failure Mt Record, store & BPPWG process principles interpretation v11 Slide 18
Swim Lane presentation RP BP07B Routine reactive energy sampling Entitled Collect Processing Event Logs Reactive energy data BP05 Reactive energy data provides an prioritising queuing failure SMMS Mt Record, store & BPPWG process principles interpretation v11 Slide 19
Swim Lane presentation BP08A Re energisation pre setup (includes general representation CSR) Monitor supply ARM party to be determined under regulation Failed Entitled (,, RP, ) Successful completion provides an Settings for: Monitor supply ARM failure SMMS Record, store & Slide 20
Swim Lane presentation BP08B Re energisation (includes general representation CSR) (first check) re energisation (limited circumstances) Second check de energisation age () Fild Failed Second check de energisation age () Failed check Entitled (,, RP, ) Notify Successful completion Check provides an Re energisation associated with transfer BP10 20 failure SMMS Record, store & Slide 21
Swim Lane presentation BP09 Authorisation of third Third Party for authorisation/deauthorisation for authorisation Fail authorisation decision Confirmation of authorisation/de authorisation Entitled Consider for de authorisation Notify Third would need to have access to systems, including for initial, to use this process Mt Slide 22
Swim Lane presentation MSATS/CATS process Transfer BP10 Customer transfer (includes general representation CSR) MSATS Settings s available; BP02C BP03C BP04 Customer service BP08 settings BP155 associated with BP21 transfer Transfer completed notification Notify, End Transfer did not complete Entitled Successful completion Hold waiting MSATS completion Transfer completed provides an failure Mt Record, store & Slide 23
Swim Lane presentation BP11 NMI discovery /MSATS receive send Search findings RP CS NMI discovery Fail Search findings are only returned to the party who ed the search BPPWG process principles interpretation v11 Slide 24
Swim Lane presentation AEMO ing data process reports Initial reports Additional reports BP12 Wholesale settlements Additional information AEMO Query send Weekly Settlements statements review Resolve dispute Reconcile ing data process pay RP Mt BPPWG process principles interpretation v11 Slide 25
Swim Lane presentation BP13 service charging Third Party CSFP Internal systems receive reconcile dispute pay Resolve Monthly invoice Prepare invoice send review Mt BPPWG process principles interpretation v11 Slide 26
Swim Lane presentation BP14 Remote meter service checking (includes general representation CSR) RP Remote meter service checking Fild Failed Successful completion provides an failure Mt Identify and extract Slide 27
Swim Lane presentation BP15A Customer messaging and information via the HAN (includes general representation CSR) Third Party party message Failed Customer message provides an failure Notification Process message Record message acknowledgment in Event Log HAN Device Slide 28
Swim Lane presentation BP15B Customer messaging and information via the HAN (includes general representation CSR) party Retail Tariff message Failed Customer provides an Retailer Tariff message Notification failure Process message Store Retail Tariff information in ESI Implementation Retail Tariff message sent / copied to HAN Device HAN Device Slide 29
Swim Lane presentation RP Option 1: to be made via BP16 Network security event and notification option 1 (includes general representation CSR) Entitled Early event notification Entitled Entitled (inc. ) Entitled After the event notification Identify event Determine action Rectify notification Failed notification provides an failure Mt Record, store & Slide 30
Swim Lane presentation RP Option 2: to be made directly to BP16 Network security event and notification option 2 Entitled Early event notification Entitled (inc. ) Entitled After the event notification Identify event Determine action notification Rectify notification Early event notification tifi ti provides an failure Mt Record, store & Slide 31
Swim Lane presentation RP BP17 Customer supply (safety) monitoring Entitled Alarm Notification action is out of Scope Take action Alarm Notification review Mt Conditions detected Reverse polarity Neutral connection degradation Earth connection degradation Condition detected Slide 32
Swim Lane presentation RP BP18 loss of supply detection Entitled Alarm Notification Alarm Notification review Mt Loss of supply After supply is restored Condition detected Slide 33
Swim Lane presentation BP19 data verification RP Check Fild Failed Check confirmation Entitled (,, RP,, ) Correct Verify Check SMMS Mt Slide 34
Swim Lane presentation 3 rd party Party Initial notification if was direct to MPB A Fault restoration associated with a / Notification timeline / Returned to service notification RP investigate notification Rectify notification Initial notification Notification timeline Test Fail Returned to service notification failed OK Initial notification, if through was not completed within the participant service level Mt Record, store & Slide 35
Swim Lane presentation Entitled B Fault restoration associated with general failure RP determines whether or not to send message to all entitled. Time sensitive for the authorised party Entitled Notification timeline Entitled Returned to service notification RP Initial notification investigate notification Rectify notification notification Test Fail failed General failure General failure means that there was no associated with the detection of the failure condition OK Mt Record, store & Slide 36
Swim Lane presentation Third Party Priority override Fild Failed Feasibility check Network security BP21 Priority override (includes general representation CSR) Failed check Notification of completion to other authorised Successful completion Check provides an Priority override failure Mt Record, store & Slide 37
Swim Lane presentation for changed network tariff BP02 BP03 Fail BP22 Network tariff change Feasibility check Network security and alignment with new network tariff Failed check Notify Entitled (,,, ) Notify Network tariff New Settings Network tariff review Settings, if supplied Load Management Settings Check Network Tariff Check initiated change Settings update failure Record, store & Slide 38
Swim Lane presentation Software upgrade Failed BP23 Software features enhancement Entitled (,,, ) Successful completion RP Initiate Initiate planning process provides an planning process Obtain authorisation failure Mt Record, store & Slide 39
Swim Lane presentation New connection Failed standing data BP24 New connection Installation of meter Entitled (,, RP,, CSFP) Successful completion New meter installed Assign NMI NMI information RP provides an install commission failure Mt install install Plug & Play Initial settings Plug & Play Slide 40
Swim Lane presentation Ministerial determination BP25 exchange (mandated rollout) standing data Entitled (one way notification) Plan rollout Create Program schedule Notify Successful completion exchanged RP() provides an install commission failure Plug & Play Mt Exchange Df Default settings Plug & Play Slide 41
Swim Lane presentation standing BP26 exchange (existing) (includes general representation CSR) Change to data meter Failed Entitled Assign Successful completion New meter installed RP provides an install commission failure Mt install Exchange Plug & Play Initial settings Plug & Play Slide 42
Swim Lane presentation Valid settings; Customer Supply Monitoring Loss of Supply settings Network security settings, e.g. Randomisation, under frequency Decision to change setting or enable/disable setting provides an MPB to validate; type Correct party for NMI BP27A settings network functions Entitled (,, RP, ) failure Successful completion Mt Record, store & BPPWG process principles interpretation v11 Slide 43
Swim Lane presentation RP ( or ) Valid s for measurement functions (enable/disable); Total Exported Active Energy Total Imported Active Energy Total Exported Reactive Energy Total Imported Reactive Energy Element 1 Exported Active Energy Element 1 Imported Active Energy Element 2 Exported Active Energy Element 2 Imported Active Energy Maintenance functions (no ) BP27B settings maintenance functions provides an Entitled (,, RP, ) Successful completion MPB to validate; type Correct party for NMI failure Mt Record, store & BPPWG process principles interpretation v11 Slide 44
Swim Lane presentation 3 rd party BP27C settings customer service functions (includes general representation CSR) Valid settings; Change of settings for an existing customer and current Change of settings for a move in with an existing Change of settings by existing and new 3 rd party No BP01, BP02, BP03C or BP08 settings as no check for feasibility or safety is undertaken in this procedure Failed Entitled (,, RP, ) Successful completion provides an including type failure Mt Record, store & BPPWG process principles interpretation v11 Slide 45