Key Learning's @ DLF5
About DLF 5 DLF 5 (earlier known as DLF City Phase 5) is a master-planned, integrated development in Gurgaon currently spread over 500 acres - Delhi NCR s most aspirational community. DLF 5 integrates global best practices in city living, its 25,000 + residents enjoy an unmatched quality of life at DLF5. From iconic residences, acres of greenery, headquarters of multinational corporations, and exciting recreational avenues to an infrastructure that has redefined international benchmarks for excellence, has it all and more Jones Lang LaSalle (JLL), in a recent survey, has ranked DLF5 and Golf Course Road as 2 of the best places to stay in India
Product Portfolio
Super Luxury Communities-The Aralias and The Magnolias The Aralias The Magnolias No. Of Towers 10 Towers 5 Towers No Of Units 224 Apartments 16 Penthouses 526 Apartments 38 Duplex 25 Penthouses Unit Sizes 6-10,000 sq ft 6-10,000 sq ft Launch Date 2002 2005 Present Mkt Price Rs 25000 Sq Ft Rs 25000 Sq Ft Super luxury operations Focus on luxury, lifestyle, safety & security, comfort
The CAMELLIAS DLF The Camellias is an upcoming lifestyle condominium at Gurgaon's Golf Course Road. DLF The Camellias is spread on wide acre expanse at DLF Golf Links with every amenity you can think of, including a clubhouse, a cafe, a swimming pool, a recreation centre, a joggers park and a parking space. Unlike ordinary apartments, there are no shared orcommon walls at DLF The Camellias apartments and penthouses: Each home is treated as an independent residential unit. This means extra privacy and a superior architectural design. Built Up Area Saleable Area 4.5 Million sq ft (incl. Basement) 3.5 Million sq ft No. Of Towers 9 blocks, 3 blocks G+38 No Of Units 429- Four Types of residences Classic, Signature, Imperial, Presidential Present Mkt Price Rs 32000 Sq Ft
DLF Golf & Country Club The DLF Golf & Country Club, located in DLF5 in Gurgaon, was opened in 1999, with the first Arnold Palmer Signature course in the country The new Gary Player 18-hole Signature Course opened its first 9-holes in October 2013, and has recently opened the second 9-holes The DLF Golf & Country Club hosts a world class swimming pool, lawn tennis,squash & basketball courts. Green Practices at The DLF Golf & Country Club All water used at DLF Golf and Country Club for non-human consumption needs construction, irrigation, watering and filling of lakes is recycled water provided by a massive STP (Sewage Treatment Plant) at DLF5. Transplantation of thousands of fully-grown mature trees instead of cutting them Best practices to prevent Soil Erosion Integrated pest management No spray zones, pesticide and fertilizer management, buffer zones around
Attributes of DLF5 100 % Power Backup : Own electric substation at DLF5, the first ever by a private developer in Haryana with a a capacity of 60MVAwith three 16/20 MVA. Safety & Security:18 high zoom IP & approx 3000 CCTV cameras are installed in DLF5 monitored 24x7by trained personnel at Central Security Control room. DLF5 has trained QRT to deal any security incidents, horse mounted security, sniffer dogs, & trained security personnel. Acres of greenery : USP - Successful migration of fully grown trees. Sewage Treatment plant : DLF5 has own STP with the most stringent water treatment standards. STP has capacity to treat 9 MLD of water and can be upgraded to 14 MLD. Treated water is utilized for non domestic applications such as irrigation, flushing and horticulture usage. DLF Fire Services : DLF has own Fire Station at DLF5 with 3 hydraulic platforms(capable of carrying load of 400 KG) two 90 meters & one 60 meters in height. Have 2 fire tenders with fire dousers with capacity of18 KLs of water per vehicle. Faster Connectivity - Rapid Metro : / Expressway : 16-lane, 8.3Kms long signal free expressway withunder passes, fly overs & service lanes connecting all areas of DLF5. Solar Panel : Solar Panels are being installed on the roof top of Commercial properties. Till date approx.257 KW Solar Panels are installed.
Learning's @ DLF5 Rebranding of DLF City Phase 5 to DLF5 (incl. naming of roads- Park Drive, Golf Drive, Horizon Drive, Club Drive,) to convey aspirational living Layout Plan for DLF 5 476 acres Integrated development of Group Housing DLF 5 Zoning- 1% Recreation / 92.5% Group Housing / 6.5% Commercial / Retail Organized Green Area Governed by Local laws Shift to PMC way of working & Engagement of Best in Class PMCS & General Contractors for every project Enhancement of PRE AND POST SALES EXPERIENCE at all touch points- sales centers, resources, uniforms, processes (Crest & Camellias experience centers) Focus on Experiential Selling Creating Exclusivity
Learning's @ DLF5 Customer Centric Approach Vision to take Customer Service to next level Accessibility initiatives like Customer Portals/ 24*7 access Process Improvements For eg Registration Process Honing of Soft Skills Introduction of Referral schemes Customer Engagement Initiatives Community events,- Car & Bike show award, book launches, live shows/plays, live screening of major sports matches etc High5-High5 is a lifestyle magazine for DLF 5 residents. The magazine is published quarterly. This include many sections like Happenings in DLF 5, Lead Stories, Resident Corner, Foodie, Travel, Kidzone. Personalized gifting, website (www.dlf5.in)-colourful and vibrant, the DLF 5 website is a platform to access information about the exciting community of DLF5 and for DLF5 residents to engage and interact amongst themselves and with the brand.