Pty. Ltd. CLEANING SPECIFICATION Pre-school Building Block A and Block B (New Building) Classrooms Staff Rooms Science Labs Library & Multi-Purpose Hall All Toilets and Amenities Front Entry and Foyer Areas Shampoo all carpets using hot water extraction included, annually Display cabinets and blackboards to be cleaned Quarterly Dust venetian blinds Quarterly SCHOOLS Areas to be Serviced Art Rooms Concrete Floors Corridors Stairways (Internal) Home Economics Rooms Passageways Vinyl Flooring All Office Areas Vacation Cleaning Strip and reseal vinyl and tiled floors included Dust surfaces above 2 metres and remove cobwebs Quarterly Squeegee clean internal and external faces of all windows Sep charge Services to be provided on the following days Mon Tue Wed Thu Fri Sat Sun
Pty. Ltd. 1. Classroom Cleaning Daily Wkly Mthly Other Vacuum and mop all hard surfaces Vacuum and spot clean all carpeted areas Remove any cobwebs Clean ceiling fans and air vents 2. Vinyl Floors Daily Wkly Mthly Other Empty all waste containers Thoroughly sweep including corners and edges Use dust collecting mop under furniture Damp mop spills Machine buff 3. Ceramic Tiles Daily Wkly Mthly Other Empty all waste containers Thoroughly sweep including corners and edges Use dust collecting mop under furniture Damp mop
Pty. Ltd. 4. Carpeted Floors - Office Areas Daily Wkly Mthly Other Collect all loose floor litter Spot vacuum of all floors including all corners, edges and under furniture, being careful not to touch timber work Reception area to be fully vacuumed and detailed Full vacuum to all other floor areas Spot clean stains, marks and spills (certified spotter to be used) 5. Rubbish Daily Wkly Mthly Other Empty all waste and garbage containers and remove rubbish to designated area Wipe over all bin surfaces and replace bin liner bags as necessary Ensure separation of recycled and non recycled waste is maintained Wash bins with disinfectant and deodorant Remove waste paper recycling if appropriate 6. Glass Cleaning Internal other than windows - Below 2 metres Spot clean door panels Spot clean glass partitions, mirrors etc As Req Daily Wkly Mthly Other
Pty. Ltd. 7. Damp Cleaning Daily Wkly Mthly Other Office furniture sundries, cabinets, lockers, desks, tables, chairs, etc to be cleaned Other internal wall surfaces, light switches, architrave's, door jambs and miscellaneous inclusions to be wiped clean Damp wipe window sills and skirting boards Damp wipe picture frames 8. Staff & Student Toilets Daily Wkly Mthly Other Clean and disinfect pans, seats, lids, urinals, taps, pipes, chrome fittings, doors, door furniture, mirrors and basins etc Soap scum to be removed from hand basins and showers Floor surfaces to be swept and damp mopped with a suitable disinfectant Machine scrub toilet floors with a heavy duty cleaner Deodorise after stripping floor Vanity tables and any additional furniture to be wiped clean Air conditioning vents to be vacuumed Tiled and any other wall surfaces to be wiped clean Replenish hand towels, hand soap and toilet paper from clients stock (we can also supply upon request)
Pty. Ltd. 9. Library and Multi-Purpose Hall Daily Wkly Mthly Other Spot-vacuum all carpeted floor surfaces Fully vacuum all carpeted areas Dust all window ledges, skirting boards & picture frames Remove any cobwebs Clean ceiling fans and air vents Timber floor in the hall to be swept and mopped Machine buff timber floor in hall 10. Science Labs, Art Rooms & Home Economics Areas Sweep and mop all hard surfaces Dust all window ledges, skirting boards & picture frames Remove any cobwebs Clean ceiling fans and air vents 11. Dry Dusting a) Below 2 metres Dust clean all furniture inclusions such as desk tops when possible, chairs, counter tops and other horizontal surfaces Dust off all fans, picture frames, ledges, architraves and similar inclusions Dust behind readily movable furniture and furnishings 11. Dry Dusting b) Above 2 metres Dust off all ledges, sills, high level architraves, fans, lockers and furniture tops, compactus units, air vents and other inclusions fixed or free standing Daily Wkly Mthly Other Daily Wkly Mthly Other Daily Wkly Mthly Other
Pty. Ltd. 12. Miscellaneous Daily Wkly Mthly Other Remove cobwebs from ceilings and door entries Polish bright metal fittings Handrails to be wiped clean Wipe clean whiteboards 13. Front Entrance Glass Daily Wkly Mthly Other Front entry doors to be squeegee cleaned. Wipe door frames with clean cloth. 14. Entry Foyers Daily Wkly Mthly Other Sweep and mop all resilient floor surfaces Squeegee clean both faces of glass entrance doors Spot clean to 2 metres Remove all cobwebs from under all internal eaves, etc
Pty. Ltd. 15. Staff Rooms, Kitchens & Lunch Areas Daily Wkly Mthly Other Clean and wipe over stainless steel sinks and external surfaces of refrigerators, cupboards, walls, microwave ovens and related furniture Damp clean all tables and chairs Damp wipe surface dirt, finger marks, smears, streaks and stains from exterior of appliances Replace paper towelling when necessary Cabinet tops and high level cupboards to be wiped over (up to 2 metres) Benches to be wiped over with disinfectant Hard flooring to be mopped and disinfected Machine buff floors with Polivac suction polisher As Req 16. Internal Stairways and Fire Stairs Daily Wkly Mthly Other Sweep and mop all stairs Vacuum internal stairways (new building) Glassed areas to be cleaned with squeegee Remove all loose rubbish Clean all walls and handrails Remove chewing gum As Req
Pty. Ltd. 17. Security Daily Wkly Mthly Other All cleaners will be identified by uniforms and photo-id badges All external access doors will be kept locked whilst cleaning staff are on-site All specified lights to be switched off before leaving premises as directed by clients All staff to have AFP background security check and Working with Children clearances, prior to commencing on site Cleaning staff to follow all security directions given by client (Contact security company before and after service has been conducted) 18. Cleaners Rooms Daily Wkly Mthly Other Cleaners room to kept clean at all times Material Safety Data Sheets, colour coding & relevant safety sheets & Company Policies to be displayed Cleaning specifications to be displayed for our staff to ensure all items are adhered to.
1. 2. 3. 4. 5. 6. Pty. Ltd. Key Points Guardian utilize a 10 Point Transition Plan to ensure a smooth & efficient commencement to the provision of our Cleaning Services. An Area Manager is dedicated to your site to ensure that all specifications are being met, that Company Policies area being adhered to & to assist you with any other matters. Our strength is to ensure that you do not have to waste time managing the cleaning processes. We accept responsibility for that role and work to ensure your standards are met and exceeded. Our Area Manager will liaise closely with you, and can provide you with written detailed reports on the cleaning standards, as well as assist you with initiatives and strategies to bring further benefit to your organisation. Guardian Staff are readily available in your area, and Guardian will only employ staff that can fluently read and speak English, who are well presented and who meet our stringent selection criteria. Guardian will always endeavour to quote the correct hours to do the job. We believe strongly that by providing our staff with the correct amount of time, resources & support, that they will take pride in the building to ensure that it is cleaned to the required standard every day! This approach ensures that our clients stay with us for many years.
Question Pty. Ltd. What do we need to do to secure your services? When you start the cleaning of our building, is there much disruption in the first few weeks? Questions Often Asked Will the Area Manager visit our premises on a regular basis or will they become complacent over time? Answer We require a written document stating our start date with the agreed monthly price. This enables our Company to start our set-up process. No, as we pre-plan our whole service prior to our start date through our 10 point transition plan. Our cleaning staff are given a visual inspection of your premises (with your approval) together with our Training Manager. We write individual job descriptions prior to commencement and would coordinate times and duties for our staff. Often 2 or 3 visits prior is needed. Under our Quality Assurance, it is compulsory for our Manager s to inspect your site weekly (unless you state otherwise) to ensure our cleaning program does not drop off the interim. This system is one way to keep a client more than happy. We feel that a once a month inspection with our client is appropriate.
Question Pty. Ltd. Why are our cleaning standards and our customer support levels generally higher? Answer There are a number of reasons why we perform in the market place.. Our staff have enough time to clean your premises properly We are meticulous with our inspections and staff training Our Managers are highly experienced and capable people, not simply cleaners that have been promoted We do not sell contracts or franchise We base our quotations on a very high standard We provide a pricing model that will ensure we ECEED OUR CLIENTS EPECTATIONS rather than provide a pricing model to WIN THE JOB