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QUICK CONSUMER REFERENCE GUIDE YOUR System: ADT Alarm Keyholder Response Starting to use the PM10 Alarm Panel and Keypad PM10 Control Panel Keypad KeyTag As a security feature, the status of your System is hidden from view To start using your System, push the unset key on your Alarm Panel and enter your 4-Digit User Code or tap the screen on the Keypad. The Alarm Panel/ Keypad is now lit and you are ready to start using your System. Setting Your System When leaving your home ensure that all protected doors/windows, including your front door, are closed before setting your System. Set your System by: Option 1: The Keypad by pressing the set key entering your 4-Digit User Code. and presenting your KeyTag /or Option 2: The Alarm Panel by pressing the set key your 4-Digit User Code. on the Alarm Panel and entering You will hear a continuous beeping to remind you to leave the property via your specified exit route. Your System will set only once the exit door is closed. The beeping stops and your System is now successfully set. 1

Unsetting Your System Unsetting starts as soon as you open your entry door or enter a protected zone which activates the System. Enter your home via your specified entry route. Unset your System using the Keypad by pressing the unset key and presenting your KeyTag. You will hear a beep from the Keypad or Alarm Panel confirming that your System is successfully unset. In compliance with the industry regulations, your System can only be unset once you have entered the property through the entry door and you have used either your KeyTag or set/unset KeyTag. Your 4 digit PIN code will not work at this point. Important: Unsetting the alarm stops the Internal Siren ringing should the alarm be activated but will not interrupt the transmission of the alarm signal to the ADT Alarm Monitoring Centre. Part-setting Your System Part-setting allows you to protect part/s of your property when you are at home. For example, protecting the downstairs area whilst you are sleeping upstairs. The partset option can be programmed to your System during your System installation or a service visit. Part-set your System by: Option 1: The Keypad by pressing the part-set key and presenting your KeyTag /or entering your 4-Digit User Code. Option 2: The Alarm Panel by pressing the part-set key and entering your 4-Digit User code. Your System is now part-set. 2

Resetting/ Silencing Your System After An Alarm To stop the alarm sounding by: Option 1: Keypad by pressing the unset key (Open Padlock) and presenting your KeyTag /or entering your 4-Digit User Code. Option 2: Alarm Panel by pressing the unset key and entering your 4-Digit User code. Important: Resetting/Silencing your System stops the Internal Siren ringing but will not interrupt the transmission of the alarm signal to the ADT Alarm Monitoring Centre. Our monitoring specialists may contact you at this point and you will be requested to confirm your Verification Code /Password to cancel the alarm alert. Your System might require a remote reset. Changing/Deleting Master And User Codes Using the Alarm Panel only 1. If ADT Screen Saver is displayed press the Open Padlock key followed by the manager code 2. The screen will now display Ready 3. the Forwards Button until the display shows User Settings. button 4. The display will now show Set Zone Bypass 5. Forward Button until User Codes is displayed and press 6. Display will now show User 01 Code and a black box will be showing. 7. Using the Forward Button press until you get to the code you want to change or add. Once there press the button 8. The display will show the code already installed or the display will be blank. To delete a user code 9a. To erase the code enter 0000 and press button, you will hear a Happy Beep and the display will show the user number but no code will be shown. Move to step 10 To enter a new user code 9b. Overtype the existing code with the new code and this should be displayed for you. If correct then press the button. You will hear a Happy Beep and the display will now show the user number followed by a black box. Move to step 10 10. To escape from the user setting and go back to ADT/Ready press the Closed Padlock button 11. The display will show to Exit at this point press the button 3

Panic Alarm The Panic Alarm allows you to send an alert to the ADT Alarm Monitoring Centre if you feel threatened or vulnerable in your home. : Activate the Panic Alarm using the Alarm Panel by pressing and holding and keys simultaneously for 2 seconds. : The Internal Siren is activated and now sounds (unless a silent mode has been requested at the point of installation). : The System sends an alert signal to the ADT Alarm Monitoring Centre, our monitoring specialists act fast to respond to your emergency and if necessary contact Police.* (*ADT can only contact Police if your Panic Alarm has been issued with a Unique Reference Number URN by your local Police. Intruder Alarm and Panic Alarm now must have two separate URNs for the Police to respond to your emergency.) Adding KeyTags On the Main Panel press screen saver Type in your master code until you find Proximity Tags, The display will show: Add New Tag 0 Open Padlock and enter your master code to exit 4

Adding KeyTags Continued 1 The display will Show: ENROLL NOW or ENTR ID:XXX-XXXX 2 Go to Remote Keypad with New Tag 3 the 4 Full Set key Open padlock followed by the master code/existing programmed locked padlock Button: 5 Hold the tag to the top left of the Remote Keypad to the key Tag icon 6 The display will show: DEVICE ENROLLED 7 The display will then show: T01:Tag (Prox) 8 9 The display will show: Add New Tag 0 You can add further tags by repeating process from 1 To exit press the Full Set key (locked padlock) and press 5

Deleting KeyTags On the Main Panel press the screen saver Type in your master code until you find DELETE TAG The display will show the first tag e.g. T01:Tag (Prox) 0 To find the required tag press 1 Back to scroll back 2 Once required tag is found press 3 The display will show <OFF> to delete 4 the Unset Button 5 The tag is now deleted Open Padlock and enter your master code to exit to scroll forward 6 (unlocked padlock) 6 You can delete more tags by repeating process from 7 To exit press the Full Set key (locked padlock) and press

Adding Code On the Main Panel press the screen saver Type in your Code Open Padlock and enter your master code to exit Next until you find User Codes The display will show the User 01 0 1 Code, (Next) until you find a user slot without a square (i.e. User 02 Code ) 2 The display will show: User ## : 0000, 3 Type in a new code and press 4 The display will show: User 02 Code, 5 You can add further codes by repeating process from 0. 6 To exit press the (locked padlock) and press 7

Deleting Code On the Main Panel press the screen saver Next Type in your Code Open Padlock and enter your master code to exit Next until you find User Codes The display will show the User 01 Code, 0 (Next) until you find a user slot you want to delete (i.e. User 02 Code ), 1 2 The display will show: User ## : #### (current code), 3 Type in 0000 and press 4 The display will show: User 02 5 The code has now been deleted. Code, 6 You can delete more codes by repeating process from 0. 7 To exit press the (locked padlock) and press 8

Changing Code On the Main Panel press the screen saver Next Type in your Code Open Padlock and enter your master code to exit Next until you find User Codes The display will show the User 01 0 1 Code, (Next) until you find a user slot you want to change 2 The display will show: User ## : #### (current code) 3 Type in your new code and press 4 The display will show: User 01 Code, 5 Your code has now been changed 9 () 6 You can change more codes by repeating process from 0. 7 To exit press the (locked padlock) and press

Bypass Zone This function allows a user to temporarily disable a device/zone from the System (for example, to disable a movement detector when a dog is left in the house). Zone bypass last for a one set period only and automatically switches off when the System in Unlocked. Close all doors (including your entry/exit door), (Unlock) If the panel shows Enter Code type in CODE. If the panel shows Ready go to step 4. (Next) () Type in your CODE () 0 The panel will show the first zone (i.e. Front door) 1 If this zone is not the one you wish to bypass, press zone is displayed (Next) until the desired 10

Bypass Zone Continued 2 () 3 The Display will Show: <> To Bypass 4 5 The zone is now bypassed 6 You can Bypass more zones by repeating process from 0 7 To exit press the (Lock) and press () Review Bypass This function allows a user to see all devices/zones that are currently disabled. Close all doors (including your entry/exit door), (Unlock) If the panel shows Enter Code type in CODE. If the panel shows Ready go to step 4. (Next) () 11

Review Bypass Continued Type in your CODE the (Next) Until the display shows: Review Bypass 0 () 1 The display will show: Bypass List 2 () 3 The System will display the first bypassed zone 4 (Next) to view other bypassed zones 5 To exit press the (Lock) and press () 12

Recall Bypass This Function to Removes (Recalls) the most recent Bypassed devices/zones. Close all doors (including your entry/exit door), (Unlock) If the panel shows Enter Code type in CODE If the panel shows Ready go to step 4. (Next) () Type in your CODE the 0 The display will show: <> to Recall 1 () 2 The display will show: Recall Bypass (Next) until the display shows: Recall Bypass 3 To exit press the (Lock) and press () 13

Time Format On the Main Panel press the screen saver Next Type in your Code Open Padlock and enter your master code to exit Next until you find Time & Format The display will show the EU Format-24H, 0 1 (Next) to select desired format 2 To exit press the (locked padlock) and press 14

Time On the Main Panel press the screen saver Next Type in your Master code Open Padlock and enter your master code to exit Next until you find Time & Format The display will show the EU Format-24H, 0 1 Type in the current time in 24hour format (e.g. 1pm type in 1300) 2 3 To exit press the (locked padlock) and press 15

Date On the Main Panel press the screen saver Next Type in your Master code Open Padlock and enter your master code to exit Next until you find Date & Format The display will show the Date DD/MM/YYYY, 0 1 Type in the current date (e.g. 13th December 2012 type in 13 12 12) 2 3 To exit press the (locked padlock) and press 16

Preventing False Alarms Ensure doors and windows are securely fastened when setting the Alarm. Avoid placing decorations or moving objects in front of the Movement Detectors. Ensure that everyone using the System is fully trained and familiar with the System. Know the specified entry/exit route and keep to it when setting and unsetting the System. Useful Phone Numbers Customer Service Centre Call 0344 800 1999* to request a routine inspection, report a fault, request a remote reset or if you have a query with the monitoring of your System. Customer Sales Centre Call 0800 010 999 to upgrade your System or Service Plan. Moving Home? Call 0800 169 0612 to let us know you are moving and for details of our moving offers. * Calls charged at the standard rate of a regular local or national landline number. Costs from mobiles may vary. ADT803 PM10-PDF / Issue 1 / August 16