TABLETOP CARE GUIDELINES

TABLETOP CARE GUIDELINES

TABLETOP CARE GUIDELINES Made For Life Selected For You Our Made in England Made for Life campaign promotes the benefits of British manufactured tableware, and underpins the four elements of our mission statement. Sourced from carefully chosen partners around the world, the Selected For You range of products are perfect complements to Distinction and Performance tableware. This is our commitment to you. We make our products and serve our customers with this in mind everything we deliver is for life. The use of different materials is essential in the creation of the modern tabletop and the Selected For You ranges have been compiled to bring a wide choice of products to help create a complete tabletop solution. INSPIRATIONAL DESIGN EXCELLENT QUALIT Y OUTSTANDING SERVICE We d e si g n o u r products for lif e. We m a ke o u r products for lif e. O u r c us t o m e r s are partners f o r lif e. MINIMISING ENVIRONMENTAL IMPACT We a r e h e l p in g secure an e nv ir o n m e n t t h a t is f it f o r lif e. All Steelite International s global partners are chosen with you in mind. They are all subject to stringent selection criteria and are selected based on the business principles of Steelite International. Excellent quality Inspirational design Edge Chip Warranty Outstanding service Minimising environmental impact The Steelite International Lifetime Edge-Chip Warranty is your assurance that all Distinction and Performance products manufactured in the UK factory will withstand the rigours of the modern commercial kitchen and remain chip free. 2 www.steelite.com www.steelite.com 3

TABLETOP CARE GUIDELINES General Care Ceramic Care 70% of damage / loss occurs at the dishwasher table Ensure dishwasher table has sufficient space to store Never overload trays Ware should be washed within 45 minutes or removing from the table Never stack unstackable items dirty items Pre-rinse before washing All washing equipment should be maintained and Pre-rinse temperature should not exceed 43 C (109 F) checked regularly Avoid contact between crockery and metals Back up stock - at least 12 weeks Abrasive cleaning aids should not be used Check stock regularly (i.e. scouring pads, steel wool) Storage facilities should allow for stock rotation to Minimise handling to reduce glaze abrasion prevent overuse Do not stack more than 15 high All items should be separated into type prior to In order to reduce abrasion, do not slide items across washing each other Avoid overloading trays or trolleys Use stock in strict rotation to prevent uneven wear Ensure that all floors are clean, dry and level Always keep enough product on hand, to avoid being Always sort all items pulled straight from the dishwasher back into service Only stack coffee cups that are designated stackable Only stack items designed to be stackable 4 www.steelite.com www.steelite.com 5

TABLETOP CARE GUIDELINES Glassware Care Cutlery Care Clean glasses in a glasswasher not a dishwasher Use properly sized compartment glass racks Never use glass to carry or store cutlery Cutlery should be washed separately from crockery Wash as soon as possible to prevent pitting from Never overfill upright cutlery baskets After washing remove basket and leave to cool down acidic food deposits and dry A pre-soak in warm water is recommended to loosen Never carry glasses in bouquets food particles. It must not be soaked or left damp for Never use glass in place of ice scoop any length of time. Never use glass to carry or store cutlery Hepp and Elia cutlery ranges are dishwasher safe Never let the beer tap come into contact with the glass Use upright baskets to prevent scratching and to aid Do not handle stemware when hot drying Use white cotton gloves or 2 cloths for polishing Put the handle down in the dishwasher for best Do not hold the glass by the stem or the base when washing result polishing Do not overfill the upright cutlery baskets Polish the bowl first followed by the stem and then On completion of the wash allow the cutlery to air dry the base Hold glasses by the stem to avoid fingerprints on Always use properly sized compartment glass racks If cutlery is not completely dry after air drying then hand dry immediately Always pre-soak in warm water to loosen food particles the bowl 6 www.steelite.com www.steelite.com 7

TABLETOP CARE GUIDELINES Melamine Care Wood Care Dishwasher safe however avoid use of chlorine or chlorine based detergents or bleach. Consult your chemical specialist for the best solution made specifically Never use in a microwave or oven Clean with a soft damp cloth or wash with hot soapy water, drying immediately Boards can be sanitised using an antibacterial spray, or Never use in the oven, dishwasher, freezer or microwave for use on melamine and other plastic products. food safe liquid sanitiser, dry board immediately after To remove fixed on food or stains pre-soak in a high Never soak in water or wash with harsh detergents quality pre-soaking detergent Products should be stored in a dry location at room For hand washing use a woven plastic pad temperature Do not use abrasive scourers to remove hard food or Do not store near heat sources or humid places stains Do not leave in direct sunlight for long periods of time Avoid using chlorine or chlorine based products to Heat resistant suitable for carrying hot ceramic pieces remove stains direct from the oven It is recommended that the rubber pedestals are hand Not suitable for use in the oven, dishwasher, freezer or washed microwave Not suitable for use in an oven or microwave Temperature range: standard melamine up to 100 C Dishwasher safe Never place on top of or under a flame or grill To keep the product in the best condition, oil regularly Always clean with a soft damp cloth or wash with hot soapy water (212 F) using T&G s Wood Treatment Oil, or suitable food grade Do not place on top or under a flame or grill mineral oil Never heat food on melamine Ensure products are thoroughly dry before stacking and Avoid the use of sharp knives this will scratch the storage surface If the product begins to crack or split discard the product 8 www.steelite.com www.steelite.com 9

United Kingdom & Republic of Ireland Steelite International plc Orme Street Stoke-on-Trent ST6 3RB England Telephone +44 (0)1782 821 000 Fax +44 (0)1782 819 926 Email marketing@steelite.com Continental Europe Telephone +44 (0)1782 829 347 Fax +44 (0)1782 829 484 Email c.europe@steelite.com Benelux Steelite International Benelux BV s Gravelandseweg 258 3125 BK Schiedam Nederland Telephone +31 (0)20 617 5915 Email benelux@steelite.com Germany Steelite International Deutschland GmbH Sandwiesenstrasse11 64665 Alsbach Telephone +49 (0)6257 61950 Fax +49 (0)6257 7944 Email germany@steelite.com France Telephone +32 (0)475 981 081 Email france@steelite.com Scandinavia Telephone 0031 624 212 506 Email scandinavia@steelite.com Italy Telephone +39 0522 902051 Fax +39 0522 902017 Email italy@steelite.com Spain Steelite International Spain C/General Espartero 18 03012 Alicante Telephone +34 966 590 300 Fax +34 965 990 701 Email spain@steelite.com Portugal Av a Rui Grácio n o 71 1 o Dt o. St a Marta do Pinhal 2855-577 Corroios Telephone 00 351 210 990 221 Fax 00 351 21 254 52 29 Email ptsteelite@caterideas.com Russia, Central & Eastern Europe The Central Europe Consultancy 16 Rosemont Road London NW3 6NE Tel 0044 207 435 9033 Mob 00777 613 5088 Email rcee@steelite.com Australia Steelite International plc Unit 45 Slough Business Park 2 Slough Avenue Silverwater NSW 2128 Telephone +61 (0)2 9648 4522 Fax +61 (0)2 9648 4523 Email australia@steelite.com Canada Steelite International Canada Ltd Unit 2 26 Riviera Drive Markham Ontario L3R5M1 Telephone +1 905 752 1074 Fax +1 905 752 1120 Email canada@steelite.com Middle East Steelite International Middle East A Ronai LLC PO Box 115944 Dubai United Arab Emirates Telephone +9714 341 4409 Fax +9714 341 4457 Email mea@steelite.com United States of America Steelite International USA Inc 154 Keystone Drive New Castle PA 16105 Telephone +1724 856 4900 Fax +1724 856 7924 Email usa@steelite.com www.steelite.com facebook.com/steeliteinternational twitter.com/steeliteuk