OWNER OPERATION MANUAL FOR USER.0
Contents kumo cloud... Quick Setup... Get Started... Download the App... Create an Account... Control... Whole or Individual Zone... Temperature... Cool, Heat and Other Modes... Fan Speed... Vent... Organize... a Zone Name... Add a Group... Move to a Group... Delete a Group... 8 View Places... 9 Add a Place... 9 Move to a Place... 0... Set a New Event... Check... or Delete an Event... Interrupt the... Continued on the next page.
... Overview... Reset Filter Reminder... Equipment Errors... Choose Fahrenheit or Celsius... Lock to Single Zone... Unlock from Single Zone...8 Check Connection to the Wireless Network...9 Reconnect the Wireless Network...0 Transfer Ownership... FAQs... iii
Places Bedroom Maria Ann s Dining Family Guest s nd Floor Another OFF Here kumo cloud The kumo cloud app works with the Mitsubishi Electric Wireless Interface to enable remote control of Mitsubishi Electric Cooling and Heating from a smart phone. It can be used as the only controller or with certain others. Quick Setup. Ask a professional to install the equipment and set up kumo cloud. Only a professional should complete installation to prevent electric shock or personal injury. Find a qualified installer online: mitsubishicomfort.com/contractors. The home wireless network should already be set up with an Internet connection. The installer will need the network name and password. You can switch the network or password later if needed, see page 0.. Give the installer your email address and watch for an email from kumo cloud.
Create Account Back Create Account Adjust the temperature from anywhere with kumo cloud. Email john@sample.com Password At least characters Terms and Conditions ("Terms") Last updated: August, 0 Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://app.kumocloud.com (link is external) website and the kumo cloud mobile application (together, or individually, the "Service") operated by Mitsubishi Electric US, Inc. ("us", "we", or "our"). NEXT LOG IN I AGREE Get Started Download the App Visit kumocloud.com. Locate the link to download the app from the App Store or Google Play. The app is available for iphone and newer running ios 8.0 and newer and Androids running Android. and newer. Access for other devices is available online: kumocloud.com. Create an Account The Create Account screen displays when the app is launched for the first time. Type an email address, enter a password and tap Next. Review the Terms and Conditions and tap I Agree. kumo cloud remains logged-in, unless Logged out by tapping, My Account and Log out.
Places Thermostat Thermostat Thermostat Bedroom DEFROST Maria Ann s Dining Guest s i Family nd Floor Another OFF Here Bedroom Now: Mode: Auto Fan speed: High Vent: Swing Bedroom Now: Mode: Heat OFF More... OFF Less... Fan speed: High 8 Bedroom Now: Fan only Mode: Fan only Vent: Swing Vent: Swing Control Whole or Individual Zone Tap the icon. If your house has only one zone, skip to Step. To control all zones together, tap the controls tile. To control an individual zone, tap the zone tile. Temperature Use the arrows to adjust temperature. Cool, Heat and Other Modes 8 Tap the Mode menu. Tap the symbol for Heat, Cool, Auto or OFF. The modes available will vary depending on the equipment and settings chosen by the installer. Auto (Auto Changeover) mode will automatically select Cool or Heat according on the room temperature. To select Fan Only mode or Dehumidify mode tap More. Then tap the mode button.
Some files are missing or modified in the Links panel. Would you like to update them now? Thermostat Bedroom Now: Thermostat Now: Mode: Auto Fan speed: High Mode: Auto Fan speed: High Auto Vent: Auto Less... Fan Speed Tap the Fan speed menu. Tap the desired fan speed. Available fan speeds will vary. Auto fan speed, available with some equipment sets the fan speed as the equipment ramps up and down to cool or heat the room efficiently. Vent Vent controls the direction of the air blowing out. Options vary. Tap the Vent menu. Tap a Vent direction button. Auto sets the direction to cool or heat the room efficiently. Tap More to display more options. Swing makes a constant sweep of the room.
Places Thermostat Thermostat Done Maria Ann s i Family Bedroom Now: Bedroom Now: Bedroom DEFROST Dining Mode: Auto Fan speed: High Mode: Auto Fan speed: High Guest s nd Floor Another OFF Here Vent: Swing Vent: Swing Organize Depending on your home, you may have one or many zones, individual areas cooled and heated with an indoor unit. a Zone Name Tap to see all the zones. If there is only one zone, skip to step. Tap the zone. Tap. Tap in the text box and type a new name. Tap Done.
Places Done Add Group Summer House Bedroom DEFROST Maria Ann s Dining Guest s i Family nd Floor Another OFF Here + Move Zone + New Group Dining OFF Another st Floor nd Here Floor Group Name CREATE GROUP Want to move a group to? MOVE GROUP Add a Group If you have many zones, you may wish to group them. that are grouped can be controlled all at once. For example, save energy Upstairs during the day and Downstairs at night. Tap the icon in the bottom. Tap. Tap New Group. Type a name. Tap Create Group.
Places Bedroom DEFROST Maria Ann s Dining Guest s i Family nd Floor Another OFF Here Places Bedrooms This group does not yet contain any zones. To move a zone to this group, choose. + Bedrooms + Move Zone Bedrooms Dining Done Maria Ann s Move Zone Move to: Bedrooms Bedroom Family Dining Maria Ann s Move to a Group Tap. Tap the Group. Tap. Tap Move Zone. Tap the to move the zone into the group. Repeat steps for all the zones in the group.
Places Done Remove Group Summer House Bedrooms Bedroom DEFROST Maria Ann s Dining Guest s i Family nd Floor Another OFF Here + Move Zone + New Group Dining st Floor OFF Another nd Here Floor Should Bedrooms be permanently deleted? DELETE GROUP stay in kumo cloud, unless transferred in System Setup under. Delete a Group When a group is deleted, the zones inside go to the Place that contained the group. For example, if Bedrooms is deleted, and Guest Bedroom are then in. Tap the icon. Tap. Tap the. Tap Delete Group. 8
Places Done Add Place Lake House Bedroom DEFROST Maria Ann s Dining i Family + + New Place Lake House Place Name CREATE PLACE Guest s nd Floor Another OFF Here View Places If kumo cloud is set up at a second location, the new location will show up as a second Place when the installer transfers it to your account. Tap to see both locations. Add a Place If you wish, organize zones into separate Places. For example, set up Basement Apartment and Transfer Ownership (page ) to let the occupant have complete control. Tap. If there is not already more than one place, tap Places. Tap. Tap New Place. Enter a name and tap Create Place. 9
Places Done Move Zone Lake House Bedroom DEFROST Maria Ann s Dining Guest s i Family nd Floor Another OFF Here + Move Zone Summer House + New Group Dining st Floor OFF Another nd Here Floor Move to: Bedroom Family Dining Maria Ann s Move to a Place Tap. Tap the Place. Tap. Tap Move Zone. Tap the to move the zone to the Place. Repeat steps for all the zones in the Place. 0
Events Back Location Back Repeats Back Begins : Off Set new event No equipment is connected. Ask your professional installer to complete setup. GET HELP Which zones should be set? : all zones Dining Area Bedrooms Elisa s NEXT Which days does the event happen? Everyday Mondays Tuesdays Wednesdays NEXT At what time should the system start the new setting? Start 8:00 a.m. To end the setting, add a second event following this one. NEXT 8 kumo cloud can be programmed to adjust settings automatically following a customized schedule. Mitsubishi Electric Cooling and Heating runs particularly efficiently. For overall energy-savings, adjust baseboard heat, gas, or other auxiliary heat so it doesn t overrun while the main system is set back.* Set a New Event 8 Tap the icon in the bottom menu. Tap Set new event. Tap to select the zones the event should effect. For example, to reduce the heat at night for the whole house, tap : all zones. Tap Next. Select appropriate days of the week. Tap Next. Select the time. Tap Next.
Back Setting Back Event Places Events What settings take effect? Mode: Heat More options NEXT 9 0 :00 a.m. Bedrooms, Dining Area, Bathroom, Hallway, and st Floor Living Area Mondays, Tuesdays, Wednesdays, Thursdays, Fridays PROGRAM EVENT CANCEL : On Set new event :00 8 Bedrooms, Laundry,... :00 8 Bedrooms, Laundry,... Saturday Sunday 9 0 Tap the arrow buttons to set the desired temperature. Check that the Mode makes sense for the current season. Tap the menu to change it if needed. Tap Next. Review the event, and tap Event. Tap Set new event again, and repeat steps to set another event. For example, set an event to adjust cooling up to F up starting at 9 a.m., and then set another event to bring cooling back down to F at p.m.
Places Events Events Event Location: Bedrooms, Bathr... Thermostat Bedroom Places Events 8 : On Set new event :00 8 Bedrooms, Laundry,... :00 8 Bedrooms, Laundry,... Saturday Repeats: Monday, Tuesda... Begins: 8:00 a.m. Setting: Heat Delete event Now: Mode: Auto Fan speed: High : On on off Set new event :00 :00 8 Bedrooms, Laundr Done Sunday Vent: Swing Check Tap the icon to review past and upcoming programmed activity. The current event will be at the top of the list. or Delete an Event Tap the event. Tap Location, Repeats, Begins or Setting to make a change. Tap Delete event to remove it. Interrupt the 8 To temporarily disrupt the program, tap the icon, choose a zone and then adjust settings as usual. The program will resume at the time of the next event. To permanently disrupt the schedule of events, such as during extended travel, tap the icon. Tap. Tap Off. Tap Done. No programmed events will occur until the feature is turned back on.
Places Filters Filters Reminder My Account Jones House Living : Dirty Filters: Dirty in zones Reminders: No 9 A reminder to clean the filter shows after 00 hours of cooling or heating. Help: errors System Setup Dining Area: Dirty Bedrooms RESET REMINDER 8 Legal Elisa s : Dirty Bedroom: OK Overview Tap to view the menu. Tap My Account to change email and password or to log out. Tap Filters to check status and reset reminders. See below. Tap Help to view cooling and heating errors and find assistance. See page. Tap System Setup to change to Celsius, Lock to Single Zone, Reconnect the Wireless Network or Transfer Ownership. See page. Tap Legal to view Copyright, Licenses and Analytics. Reset Filter Reminder Keeping the filter clean helps the equipment run efficiently. 8 Tap Filters to check status and reset reminders. If you have more than one place, tap the name of the place (Not shown.) After cleaning the filter, tap the zone to reset the reminder. Tap Reset Reminder.
Places Help Help Errors The Living has a indoor/outdoor communication problem. Contact Andy s Maria Ann s HVAC Service: Family i 000-000-0000 Bedroom DEFROST CALL NOW Dining VIEW ERRORS CLOSE WINDOW Guest s nd Floor Another OFF Here My Account Filters: Dirty in zones Help: errors System Setup Legal Contact local technician Open PDF Manual Contact Mitsubishi Electric Equipment: errors : current errors Indoor/outdoor commun... Lack of cooling History Equipment Errors If kumo cloud displays an error alert, use the Call Now button to contact the technician who installed the cooling and heating. To find the error details, tap. Then tap Help. Tap Equipment. Tell a professional about the errors listed.
Setup Setup My Account Units: Fahrenheit Units: Fahrenheit Done Filters: Dirty in zones Help: errors Lock to single zone WiFi: Problem Fahrenheit Celsius System Setup Legal Transfer Ownership Installer Lock to single zone WiFi: Problem Transfer Ownership Choose Fahrenheit or Celsius Tap. Tap System Setup. Tap Units. Choose Fahrenheit or Celsius Tap Done.
Setup System Lock Back Lock My Account Filters: Dirty in zones Help: errors System Setup Legal Units: Fahrenheit Lock to single zone WiFi: Problem Transfer Ownership Installer Would you like to limit this device to only one zone and hide central control of other zones? To undo the lock, choose Unlock and enter the kumo cloud password for loggedinuser@emailserver.com. CHOOSE ZONE Which zone should this device control? Dining Area Bedrooms Guest LOCK Lock to Single Zone Use Lock to Single Zone to set up a mobile device for a guest or family member, without allowing the guest to control the entire house or adjust the or. Whenever the kumo cloud app opens on that device, only the thermostat screen for the chosen zone displays. Install kumo cloud and log in to your account. See page. Tap. Tap System Setup. Tap Lock to single zone. Tap Choose Zone. Choose a zone. If there two or more Places, choose a Place and then choose a zone. (Not shown.) Tap Lock.
Unlock Guest Bedroom Now: Mode: Heat Unlock Features on this device have been limited by loggedinuser@emailserver.com. Password Enter a valid password. UNLOCK FORGOT PASSWORD Fan speed: High Vent: Swing Unlock from Single Zone Tap Unlock. Enter your account password. Tap Unlock. 8
Setup Setup WiFi Setup WiFi My Account Units: Fahrenheit Router to kumocloud Live signal Router to kumocloud No signal Filters: Dirty in zones Help: errors Lock to single zone WiFi: Problem RECONNECT WIFI Check local wireless network. Then check connection with the Internet Service Provider. System Setup Legal Transfer Ownership Installer RETRY RECONNECT WIFI RETRY Check Connection to the Wireless Network If none of the zones respond to the mobile app, check the Router to kumo cloud connection. Also check the Router to kumo cloud connection if the app works from home but not from across town. Tap. Tap System Setup. Tap WiFi. Note if there is a Live signal or if there is No signal. If there is No signal, check the router for power, wireless signal and Internet connection. 9
Setup WiFi Connect Back Connect Setup WiFi Router to kumocloud No signal Check local wireless network. Then check connection with the Internet Service Provider. What Wi-Fi network should kumo cloud use? Network name JonesWifi Password Jones House: zones Change locations and Search Again until all zones are found. Search again Dining Area 9? Router to kumocloud Signal Connecting Wait minutes. RECONNECT WIFI RECONNECT WIFI Upstairs Suite 8 RETRY RETRY NEXT CONNECT 0 Reconnect the Wireless Network Reconnect the Wireless Network after a new wireless router has been installed and connected to the Internet. Or Reconnect the Wireless Network if kumo cloud was set up in new construction with a temporary network. 8 9 0 Follow steps on page 9, then tap Reconnect WiFi. Enter the name and password for the local wireless network. Make sure capital letters are entered accurately. Tap Next. Wait up to minutes while kumo cloud finds zones. Review the list of zones. Depending on the size of the home, some zones may be missing. Move the smart phone to a location several yards from the missing zone s indoor unit. Tap Search again. Repeat steps 8 and 9 until all zones are listed. Tap Connect. Wait up to minutes until the Router to kumo cloud connection has a Live Signal. 0
Setup Back Transfer Back Transfer My Account Filters: Dirty in zones Help: errors System Setup Units: Fahrenheit Lock to single zone WiFi: Problem Transfer Ownership Invite the new owner to control the cooling and heating. You keep control until they accept. New owner s email johnjones@email.com SEND EMAIL A link to control the cooling and heating at Lake House has been sent to firstname.lastname@mailmail.com Legal Installer FORGET ALL ZONES Transfer Ownership If you sell your house, pass on control of the cooling and heating to the new owner. Also use Transfer Ownership to give access to a service technician. He can transfer it back when he s finished. If you have a guest, see page to Lock to a Single Zone, on a particular device. Tap. Tap System Setup. Tap Transfer Ownership. If you have more than one place, such as a primary residence and a vacation home, choose which to transfer. (Not shown). Then enter the new owner s email address. Tap Send Email. remain in your kumo cloud account, until the new owner accepts the invitation by opening the app and logging in with his email address. If the email address was entered incorrectly, or if the new owner doesn t accept the invitation, resend the email by following steps again.
FAQs Can I use both the remote controller and the app? Yes! Whichever control was adjusted most recently takes effect. Can I control the same home from multiple smart phones? Yes! Use the same email and password to log in from the second device. If service from the Internet Service Provider goes out will kumo cloud still work? Yes! As long as the local wireless network is functioning, you can change the temperature using a smart phone from inside the house. If you adjust the program or rename a zone, those changes won t appear on any other mobile devices until connection is restored. If service from my Internet Service Provider goes out will the programmed schedule continue? Yes! The med schedule continues without interruption (with Wireless Interface model PAC-WHS00WF-). If the Wireless Interfaces are the older model PAC-WHS0WF-E med events may be interrupted by an Internet outage. If a momentary interruption occurs and service returns within ten minutes all events take effect. If Internet service remains out, programmed events will not continue until service returns. If power goes out will kumo cloud come back up? Yes! As soon as power returns to the equipment and the local network the app can be used to control the units. med events will be interrupted after a power outage until Internet service returns as well. Do med events adjust for Daylight Saving? Yes! If there is Daylight Saving Time in the local time zone, times automatically adjust. A :00 p.m. event occurs at :00 p.m. local time. If I adjust the from my smart phone while traveling in a different time zone, what happens? med events are local time at the home. A :00 p.m. event occurs at :00 p.m. local time.
* Bouchell MP, Parker DS, Anello MT. Factors influencing space heat and heat pump efficiency from a largescale residential monitoring study. Proceedings of the 000 ACEEE summer study on energy efficiency in buildings; 000. 0 Mitsubishi Electric US, Inc. kumo cloud is a trademark of Mitsubishi Electric US, Inc. iphone, Apple and AirPort are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service of Apple Inc. Android and Google Play are trademarks of Google Inc.