Spring 2014 Energy News and Conservation Tips from 631.667.3200 HartPetroleum.com Message from the President Introducing Hart Air Conditioning Welcome to the spring edition of Hart Beats, the #1 home comfort news and information resource for Hart customers. Here at Hart, we pride ourselves on keeping a finger on the pulse of Nassau and western Suffolk counties, and the one thing we keep hearing people talk about is the weather. We re as happy as anyone that the winter is finally over, but we also hear your concerns about the coming summer. Extreme cold often leads to extreme heat, and we hate to imagine what the polar opposite of a polar vortex would be! With this in mind, we re delighted to introduce the latest addition to Hart: our new, fully operational Air Conditioning Department! Our new team of air conditioning specialists is ready and able to handle all your cooling system installation, maintenance and service requests. We ve built our Air Conditioning department from the ground up to ensure that the Hart commitment to quality service remains consistent across the board. Each new team member was personally hand-selected from a pool of qualified candidates, and only the most talented and knowledgeable technicians were chosen for the job. That means you can rest assured knowing that no matter how hot it gets outside, the Hart Air Conditioning team will be able to keep your home cool and comfortable. And for added peace of mind, we re now offering an Air Conditioning Service Plan as well. You ve counted on us to get you through the winter, and now you can do the same in the summer. There s no longer a need to go to the other guys when the weather changes, because we ve got all of your heating and cooling needs covered under one roof. We d like to thank you once again for trusting Hart to be your full-service home comfort provider and invite you to read all about our new air conditioning products in the following pages. If you have any questions about Hart Air Conditioning or are interested in signing up for our new services, please do not hesitate to call. We anticipate a busy summer and look forward to hearing from you soon. Sincerely, Ray Hart, President
Spring 2014 New Service, It s Never Too Late or Too Early to Upgrade It doesn t matter if its spring, summer, autumn or winter if your home comfort equipment is past its prime, then there s no wrong time to upgrade. That being said, the sooner you do replace your old equipment with one of our state-of-the-art, energyefficient models, the sooner you ll begin saving on your energy bills and experiencing the quality comfort you and your home deserve. Whether you re looking to upgrade an oil tank, boiler, water heater or air conditioner, Hart is your goto source for hassle-free, costeffective installations. Plus, depending on which model you choose, there may be tax rebates available, as well as fixed-interest loans that can make your new system even more affordable. You might even be able to get 0% financing for up to 18 months. Combine these factors with the money you ll save in energy costs, and it s a no-brainer: upgrading is the best way to cut your energy expenses and enhance your home s comfort level. New Service Plan With intense heat and humidity on the horizon, it s important to be sure that your air conditioner is ready for anything. The best way to plan ahead is with Hart s new Air Conditioning Service Plan, which includes: System Tune-Up* & Safety Check 24/7/365 Priority Service 20% Discount on Parts & Labor Repairs (Excluding Installations and Freon) Increased Indoor Air Quality *Designed to prolong your equipment s lifespan and maximize its operating efficiency, our System Tune-Up involves the following 11-part procedure: 1. Clean or replace standard 1 air filters. 2. Inspect and clean inside cooling coil (if accessible). 3. Inspect and clean condensate pans, drain lines, and condensate pumps. Inspect condensate lines for leaks. 4. Inspect and clean outdoor condenser coil. 5. Lubricate motors and bearings where applicable. 6. Inspect and tighten electrical connections in equipment. 7. Inspect contactors and relays for pitting and burnt contact points. 8. Monitor voltage and amp draw on motors. 9. Monitor refrigerant pressures for proper charge (does not include adding refrigerant). 10. Inspect thermostat and controls for proper operation. 11. Inspect and test all safety controls. Looking for another great way to save? Then bundle your Air Conditioning Service Plan with a heating service contract for a 20% discount. Read all about our Super Value and Total Comfort plans on page 4 and call 631-667-3200 to enroll. 2 Visit us online at hartpetroleum.com
Ductless or Central A/C Which is Right for Your Home? Our squad doesn t discriminate; they install central air conditioning systems as well as ductless mini-split air conditioners. Of course, we stock only the best equipment available high-efficiency/high-performance air conditioners that will make your home the cool and comfortable summer haven it s supposed to be but how do you know which type of A/C system is right for you and your place? To help you decide, we re comparing ductless mini-split air conditioners with central air conditioning systems and listing some of the benefits of each. Ductless Mini-Splits Quicker installation Zone cooling Remote control operations Perfect for: Houses without heating ducts Compact spaces Retrofits Room additions Super-high-efficiency homes Central Air Conditioning Ideal for: Houses with heating ducts Medium-sized homes Large residences Complete comfort Quiet operations Increased resale value Office buildings Bigger facilities of any kind * Actual models may vary. As helpful as this information might be, there is no list or chart that can tell you exactly what your home needs. It s best to consult the professionals, which is why we encourage you to call us to schedule a FREE cooling system evaluation. One of our air conditioning specialists will tour your home, review your existing HVAC system, detail all the options available from Hart and offer a recommendation based on these findings, and you ll have the benefit of knowing that your home comfort is in the hands of an expert. So, don t wait until summer s first heat wave to have your new cooling system installed. Call 631-667-3200 today. 3
Choosing a Service Contract Hart Beats Customers often ask us which of our service agreements is best for their oil equipment, the Super Value Plan or the Total Comfort Plan. It s a good question because while both plans provide fantastic savings, not to mention invaluable peace of mind, there are some key differences between the two. The most obvious difference is in the parts and labor coverage. Both plans include FREE coverage for the repair or replacement of standard parts, but the Total Comfort plan also covers the additional parts and services listed here: Let s face it, though: most people aren t familiar with all of their heating equipment s nuts and bolts, so with little knowledge of the terms to the right, how do they determine which plan is best for their system? Well, there are several other important distinctions between the Super Value and Total Comfort plans. First, only the Total Comfort Plan includes free TankSure coverage (see page 5), so if your aboveground oil tank is getting up there in age, then the Total Comfort Plan is probably the option for you. Second, only the Total Comfort Plan offers a 10% discount on service plans for additional boilers, furnaces, and Total Comfort Plan - Additional Coverage Air Purge Valves Air Scoop Automatic Air Vents Automatic Water Feeder Valve Balance Valves Boiler Baffles Boiler Hand Valves Check Valves Clock Thermostat (analog) Combustion Chamber Control Wiring Diaphragm Assembly Domestic Coil Domestic Coil Gaskets Dual Valve Exposed Heat Piping Extrol Tank Fire Side Gasket Gate Valves Globe Valve Heating Pipes (exposed) High Pressure Regulator Limit Safety Control Low Pressure Regulator Low Voltage Transformer Low Voltage Wiring Low Water Cut-Off Float Low Water Cut-Off Safety Low Water Cut-Off Switch Main Line Vents Manual Air Bleeders Mixing Valves Pop Safety Valve Preference Relay Pressure Reducing Valve Pressure/Temperature Gauge Purge Valve Radiator Valves Relief Valve Safety Relief Valve Solenoid Valve Turbulators Zone Valve (up to 1 ) Zone Valve Motor Zone Valve Powerhead Zone Valve Relay Zone Valve Stem Triple Aquastat & Relay OTHER SERVICES Adjusting boiler pressure Adjusting water level Repairing heating system water leaks Venting of baseboard heaters or radiators other home heating equipment, so if you re looking to cover multiple appliances our Total Comfort Plan is probably the best way to go about it. We know there s a lot to consider, and by no means do we expect anyone to rush through this process, which is why our service team is available to discuss the plans with you in further detail. Give us a call at 631-667-3200 and we ll be happy to make your decision easier. 4
The TankSure Promise Oil tank leaks are unusual, but they do occur sometimes in older steel models. However, because tanks corrode from the inside out, it can be tough to determine when one needs to be replaced. That s why we offer homeowners guaranteed peace of mind through the TankSure program. Here s how it works: Using EPA-approved ultrasonic testing, our technicians conduct an inspection during your annual tune-up. In addition to using ultrasonic thickness gauges to detect possible corrosion spots in your tanks walls, we inspect tank components such as legs, seams, fill and vent piping as well as your vent alarm. If we detect a problem, we immediately provide a replacement recommendation so that you can avoid an expensive leakage cleanup. You also receive a $1,000 warranty payment to help curb the replacement costs. Whether or not we detect a problem, after testing is complete, you receive a Tank Inspection Certificate, which may entitle you to a discount on your homeowner s insurance. Either way you save! To sign up for the TankSure program 5 please log in to your My Hart Account at www.hartpetroleum.com/my-account.php. If you do not have an account, you can create one by clicking the link under New Users Registration. You can also get TankSure by signing up for our Total Comfort Plan. Visit HartPetroleum.com to register and log in!
Join the Conversation Like what you read in this edition of Hart Beats? Want additional helpful home comfort tips and energy saving strategies? Then Like Hart on Facebook to become a part of our ever-expanding network of friends and followers. You can find our Facebook page by going to www.hartpetroleum.com and clicking the icon in the top-left. In that same corner, you ll also find links to our Twitter, Google+ and YouTube pages. We regularly update our social networking accounts with all sorts of fun facts and interesting insights and would love to hear from you too, so link up with us and join the conversation! Fuel Oil Sales Service Installation P.O. Box 653 323 Skidmores Road Deer Park, NY 11729 (631) 667-3200 HartPetroleum.com New Services Coming Soon Air Conditioning is only the beginning. In fact, Hart plans to roll out several new services in the seasons to come. What kind of services? you ask. Well, in the months ahead you can expect to hear about our new: Plumbing Services Natural Gas Equipment Services We at Hart believe you shouldn t need to rely on eight different companies just to keep your house in order. That s why we re working to become your complete year-round home comfort provider. Our motto is We love to keep you warm and green, but the fact is our job has always been bigger than that. We love to keep you comfortable, and we ll do whatever we can to make that happen. So look for more information on our new services in upcoming issues of Hart Beats and on our website, and remember to call 631-667-3200 for all your home comfort needs. Electrical Services And much more! 6 Newsletter by 1-800-796-3342 www.primediany.com