NOTICE WARNING. Read and review this entire manual with special emphasis on the Venting and Operation Sections prior to any installation work

Transcription

1 High Efficiency Commercial Gas Water Heater USE & CARE MANUAL WITH INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR C US Recognize this symbol as an indication of Important Safety Information This Use & Care Manual covers the following model numbers: HE55-100N HE N HE55 199LP HE55-130N HE N HE80-130LP HE55-160N HE N HE80-160LP HE55-199N HE80-199LP HE80-130N HE55-100LP HE LP HE80-160N HE55-130LP HE LP HE80-199N HE55-160LP HE LP NOTICE This water heater is designed for use in commercial applications. Its installation and maintenance should be performed by a qualified, licensed service professional. WARNING Read and review this entire manual with special emphasis on the Venting and Operation Sections prior to any installation work CALIFORNIA PROPOSITION 65 WARNING This product contains chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm. WARNING IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. DO NOT STORE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors or liquids or other combustible materials in the vicinity of this or any other appliance. To do so may result in an explosion or fire. WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance. Do not touch any electrical switch. Do not use any phone in your building. Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions. Do Not Destroy this Manual. Please read carefully and keep in a safe place for Future Reference. If you cannot reach your gas supplier, call the fire department. Do not return to your building until authorized by the gas supplier or fire department. Improper installation, adjustment, alteration, service, or maintenance can cause injury, property damage, or death. Refer to this manual. Installation and service must be performed by a qualified installer, service agency, or gas supplier. Printed in the USA AP (05/16)

2 SPECIFICATIONS RECOVERY CAPACITIES RECOVERY IN U.S. GALLONS/HR. (GPH) AND LITERS/HR. (LPH) AT VARIOUS TEMPERATURE RISES MODEL NUMBER DIMENSIONAL INFORMATION All dimensions shown in English and Metric MODEL NUMBER HE HE HE HE HE HE HE HE HE HE INPUT (BTU/ HR) NAT. & LP HE ,000 95% HE HE HE HE HE HE HE ,000 95% 160,000 95% 199,000 95% WATER CONNECTIONS UNITS HEIGHT WIDTH DEPTH VENT APPROX INLET OULET SHIPPING WT inches / lbs. mm kgs inches / lbs. mm kgs inches /2 32 3* 1-1/2 1-1/2 235 lbs. mm kgs inches * 1-1/2 1-1/2 405 lbs. mm kgs All models require a 120V power source. *130,000 Btu models are certified to be installed with 2" venting. THERMAL EFFICIENCY UNITS 40 F (22.2 C) Recovery rating is based on thermal efficiencies obtained in Intertek testing laboratory. 50 F (27.8 C) 60 F (33.3 C) 2 70 F (38.9 C) 80 F (44.4 C) 90 F (50.0 C) 100 F (55.6 C) 110 F (61.1 C) 120 F (66.7 C) GPH LPH GPH LPH GPH LPH GPH LPH BOOSTER MODELS Recovery in U.S. Gallons/Hr. (GPH) and Liters/Hr. (LPH) MODEL NUMBER INPUT (BTU/HR) NAT. & LP THERMAL EFFICIENCY HE ,000 95% HE ,000 95% UNITS 40 F (22.2 C) 50 F (27.8 C) All models exceed the minimum energy efficiency requirements of the edition of ASHRAE 90.1b. 60 F (33.3 C) 70 F (38.9 C) 80 F (44.4 C) 90 F (50.0 C) 100 F (55.6 C) 110 F (61.1 C) 120 F (66.7 C) 130 F (72.2 C) 0" CLEARANCE TO COMBUSTIBLES ON ALL ADVANTAGE PLUS UNITS, HOWEVER, A 24" (61 cm) CONTROL PANEL SERVICE CLEARANCE IS RECOMMENDED. 140 F (77.8 C) GPH LPH GPH LPH MAXIMUM DELIVERY In U.S. Gallons and Liters (Includes useable storage and recovery for indicated times) MODEL NUMBER HE HE HE HE HE HE HE HE HE HE GALLONS/ LITERS MAX SETPOINT C INPUT (BTU/HR) NAT. & LP 100,000 TEMP. RISE UNITS 5 MIN 10 MIN. 15 MIN. 20 MIN. 30 MIN. 45 MIN. 100 F GAL C LTR , F GAL C 37.7 C LTR , F GAL C 37.7 C LTR F GAL , C 37.7 C LTR F GAL , C 37.7 C LTR , F GAL C 37.7 C LTR F GAL , C 37.7 C LTR , F GAL C 37.7 C LTR F GAL , C 37.7 C LTR F GAL , C 37.7 C LTR All models have a maximum setpoint of 160 F with the exception of the HE and HE booster models. The HE and HE have a maximum setpoint of 180 F. * NOTE: The 180º F models are shipped with all necessary components for an approved installation (see Booster Installation Kit for component list.) 1 HR. 2 HR. 3 HR. MIN. TO RECOVER CONTENTS

3 TABLE OF CONTENTS PART 1: GENERAL SAFETY PRECAUTIONS... 4 PART 2: INSTALLATION... 6 A. LOCAL INSTALLATION REGULATIONS... 6 B. LOCATION... 6 C. TEMPERATURE AND PRESSURE RELIEF VALVE... 6 D. EXPANSION TANK... 7 E. DOMESTIC WATER CONNECTIONS... 7 F. STANDARD PIPING INSTALLATION... 8 F. SPECIAL INSTRUCTIONS FOR BOOSTER INSTALLATIONS... 8 G. LIGHTING AND OPERATING INSTRUCTIONS... 9 H. ELECTRICAL CONNECTION I. GAS CONNECTION PART 3: VENTING, COMBUSTION AIR AND CONDENSATE REMOVAL A. GENERAL B. APPROVED MATERIALS FOR EXHAUST VENT AND INTAKE AIR VENT C. EXHAUST VENT AND INTAKE AIR VENT PIPE LOCATION DETERMINE EXHAUST AND INTAKE AIR VENTS DETERMINE AIR INTAKE VENT LOCATION D. EXHAUST VENT AND INTAKE AIR VENT SIZING E. LONGER VENT RUNS F. EXHAUST VENT AND INTAKE AIR PIPE INSTALLATION G. VENTING DETAIL H. PREVENT COMBUSTION AIR CONTAMINATION I CORROSIVE CONTAMINANTS AND SOURCES J. CONDENSATE PART 4: OPERATION A. OVERALL APPLIANCE AND CONTROL OPERATION B. STATUS MENU C. TEST MODE D. VERY IMPORTANT SET-UP INSTRUCTIONS E. OPERATING INSTRUCTIONS F. SHUTDOWN PROCEDURE PART 5: MOST COMMON INSTALLATION CONCERNS PART 6: TROUBLESHOOTING PART 7: COMPONENTS OF THE ADVANTAGE PLUS NOTES

4 PART 1: GENERAL SAFETY PRECAUTIONS Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater. Pay particular attention to the following General Safety Precautions. Failure to follow these warnings could result in a fire or explosion, causing property damage, bodily injury or death. Should you have any problems understanding the instructions in this manual, STOP, and get help from a qualified installer or service technician or the gas supplier. WARNING Gasoline, as well as other flammable materials and liquids (adhesives, solvents, etc.), and the vapors they produce,are extremely dangerous. DO NOT handle, use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a water heater. Be sure to read and follow the warning label pictured below and other labels on the water heater, as well as the warnings printed in this manual. Failure to do so can result in property damage, bodily injury, or death. DANGER Failure to install and properly vent the water heater to the outdoors as outlined in the Venting Section of this manual can result in unsafe operation of the water heater. To avoid the risk of fire, explosion, or asphyxiation from carbon monoxide, never operate this water heater unless it is properly vented and has an adequate air supply for proper operation. Be sure to inspect the vent system for proper installation at initial start-up and at least annually thereafter. Refer to maintenance section of this manual for more information regarding vent system inspections. LIQUEFIED PETROLEUM MODELS DANGER Propane, or LP gas, must be used with great caution. It is heavier than air and will collect first in lower areas making it hard to detect at nose level. Make sure to look and smell for LP leaks before attempting to light appliance. Use a soapy solution to check all gas fittings and connections. Bubbling at a connection indicates a leak that must be corrected. When smelling to detect an LP leak, be sure to sniff near the floor. Gas detectors are recommended in LP applications and their installation should be in accordance with the manufacturer s recommendations and/or local laws, rules, regulations or customs. It is recommended that more than one method be used to detect leaks in LP applications. IF LP GAS IS PRESENT OR SUSPECTED: DO NOT attempt to find the cause yourself; DO NOT try to light any appliance; DO NOT touch any electrical switch; DO NOT use any phone in your building. Leave the house immediately and make sure your family and pets leave also. Leave the doors open for ventilation and contact the gas supplier, a qualified service agency or the fire department. Keep the area clear until the service call has been made, the leak is corrected, and a qualified agency has determined the area to be safe. WARNING Both LP and natural gas have an odorant added to help detection. Some people may not physically be able to smell or recognize this odorant. If unsure or unfamiliar about the smell associated with LP or natural gas, ask the gas supplier. Other conditions, such as Odorant Fade, which causes the odorant to fade, or diminish in intensity can also hide or camouflage a gas leak. DANGER Water heaters utilizing Liquefied Petroleum gas (LP) are different from natural gas models. A natural gas heater will not function safely on LP gas and vice versa. No attempt should ever be made to convert a heater from natural gas to LP gas. To avoid possible equipment damage, personal injury or fire: DO NOT connect this water heater to a fuel type not in accordance with unit rating plate. Propane gas for propane units. Natural gas for natural gas units. These units are not certified for any other type fuel. 4

5 D ANGER D ANGER FLAMMABLES Flammable Vapors HOT Vapors from flammable liquids will explode and catch fire causing death or severe burns. Do not use or store flammable products such as gasoline, solvents or adhesives in the same room or area near the water heater. Keep flammable products: 1. far away from heater, 2. in approved containers, 3. tightly closed and 4. out of children's reach. Installation: Do not install water heater where flammable products will be stored or used unless the main burner and pilot flames Water heater has a main burner and pilot flame. The pilot flame: 1. which can come on at any time and 2. will ignite flammable vapors. Vapors: 1. cannot be seen, 2. are heavier than air, 3. go a long way on the floor and 4. can be carried from other rooms to the pilot flame by air currents. are at least 18" above the floor. This will reduce, but not eliminate, the risk of vapors being ignited by the main burner or pilot flame. Read and follow water heater warnings and instructions. If owners manual is missing, contact the retailer or manufacturer. BURN Water temperature over 125 F can cause severe burns instantly or death from scalds. Children, disabled and elderly are at highest risk of being scalded. See instruction manual before setting temperature at water heater. Feel water before bathing or showering. Temperature limiting valves are available, see manual. WARNING LP appliances should not be installed below-grade (for example, in a basement) if such installation is prohibited by federal, state and/or local laws, rules, regulations, or customs. To meet commercial water use needs, the thermo stat on this water heater is adjustable up to 160 F (71 C) (Booster models have a maximum setpoint of 180 F (82 C). However, water temperatures over 125 F (52 C) can cause severe burns instantly or death from scalds. This is the preferred starting point for setting the controls for supplying general purpose hot water. Safety and energy conservation are factors to be considered when setting the water temperature on the thermostat. The most energy efficient operation will result when the temperature setting is the lowest that satisfies the needs consistent with the application. Maximum water temperatures occur just after burner has shut off. To find temperature of the water being deliv ered, turn on a hot water faucet and place a thermome ter in the hot water stream and read the thermometer. The following chart details the relationship of water tem perature and time with regard to scald injury and may be used as a guide in determining the safest water temper ature for your applications. The temperature of the water in the heater can be regu lated by setting the temperature on the electronic ther mostat. To comply with safety regulations, the thermostat was set at its lowest setting before the water heater was shipped from the factory. See the section titled SET POINT ADJUSTMENT PROCEDURE to set the electron ic thermostat. APPROXIMATE TIME / TEMPERATURE RELATIONSHIPS IN SCALDS 120 F More than 5 minutes 125 F 1 ½ to 2 minutes 130 F About 30 seconds 135 F About 10 seconds 140 F Less than 5 seconds 145 F Less than 3 seconds 150 F About 1 ½ seconds 155 F About 1 second Table 1 - Courtesy Shriners' Burn Institute 5

6 PART 2: INSTALLATION A. LOCAL INSTALLATION REGULATIONS This water heater must be installed in accordance with these instructions, local codes, utility company requirements, and/or in the absence of local codes, the latest edition of the National Fuel Gas Code ANSI in the United States or CAN/CSA B149.1 installation code in Canada. B. LOCATION The water heater must be located or protected so it is not subject to physical damage, for example, but moving objects, area flooding, etc. NOTE: Auxiliary catch pan installation MUST conform to the applicable local codes. DANGER There is a Hot Water SCALD Potential if the thermostat is set too high. NOTE: When this water heater is supplying general purpose hot water requirements for use by individuals, a thermostatically controlled mixing valve for reducing point of use water temperatures is recommended to reduce the risk of scald injury. Contact a licensed plumber or the local plumbing authority for further information. WARNING Read and review this entire manual with special emphasis on the Venting and Operation Sections prior to any installation work. WARNING The water heater should not be located in an area where leakage of the tank or connections will result in damage to the area adjacent to it or to lower floors of the structure. When such areas cannot be avoided, it is recommended that a suitable catch pan, adequately drained, be installed under the water heater. Choose a location for your water heater centralized to the piping system, along with consideration to vent pipe length. As the length of vent pipe increases, the firing rate of the appliance decreases. You must also locate the water heater where it will not be exposed to below freezing temperatures. Additionally, you will need to place the water heater so that the controls, drain, inlet/outlet, and gas valve are easily accessed. This appliance must not be installed outdoors, as it is certified as an indoor appliance, and must be kept vertical and on a level surface. Also, care must be exercised when choosing the location of this appliance where leakage from the relief valve, leakage from related piping, or leakage from the tank or connections, will not result in damage to the surrounding areas or to the lower floors of the building. A water heater should always be located in an area with a floor drain or installed in an adequately drained catch pan suitable for water heaters. Proper clearance must be provided around the water heater as follows: Sides, bottom, top, and back or 0 (zero clearance). Front of the appliance needs 24 (61 cm) service clearance minimum. This front service may be achieved by a non-rated or combustible door or access panel; providing the 24 (61 cm) service clearance is achieved when the door is opened or panel is removed. This water heater must not be located near flammable liquids such as gasoline, adhesives, solvents, paint thinners, butane, liquefied propane, etc., as the controls of this appliance could ignite those vapors and cause an explosion. C. TEMPERATURE AND PRESSURE RELIEF VALVE A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22 or Standard CSA 4.4, must be installed in the opening provided on the water heater at the time of installation. No valve is to be placed between the relief valve and the water heater. For circulating tank installation, the separate storage tank(s) must have similar protection. The pressure rating of the relief valve must not exceed the maximum working pressure as marked on the front of the water heater. The Btu/h rating of the relief valve must equal or exceed the Btu/h input of the water heater as noted on its rating plate. Connect the outlet of the relief valve to a suitable open drain. The discharge line must pitch downward from the valve to allow complete draining (by gravity) of the relief valve and discharge line, and must be no smaller than the outlet of the relief valve. The end of the discharge line should not be threaded or concealed and should be protected from freezing. No valve of any type, restriction or reducing coupling should be installed in the discharge line. In the U.S., local codes shall govern the installation of relief valves. In Canada, use CAN/CSA B

7 D. EXPANSION TANK A potable hot water expansion tank may be required to offset the water expansion as the water is heated. In most city plumbing systems, the water meter has a no return or back flow device built into the system to prevent back flowing of water into city mains. Back flow prevents may be found on all incoming water supplies. Under these circumstances, you will need a hot water expansion tank listed for potable water use. The expansion tank should be located on the cold inlet piping close to the water heater. The expansion tank must be suitable for hot potable water. WARNING The manufacturer s warranty does not cover any damage or defect caused by installation or attachment or use of any special attachments such as energy saving devices (other than those authorized by the manufacturer) into, onto, or in conjunction with the water heater. The use of such unauthorized devices may shorten the life of the water heater and may endanger life and property. The manufacturer disclaims any responsibility for such loss or injury resulting from the use of such unauthorized devices. E. DOMESTIC WATER CONNECTIONS The water connections must be installed in accordance with all national and local plumbing codes, or any prevailing standard. NEVER USE DIELECTRIC UNIONS OR GALVANIZED STEEL FITTINGS ON WATER HEATER CONNECTIONS. The inlet and outlet connections are 1 on the 55 gallon models and 1 ½ on the 80 and 119 gallon models. On the cold inlet, install a 1 brass tee on the 55 gallon models, or a 1 ½ brass tee on the 80 and 119 gallon models. On the run of the brass tee install, with pipe sealant compound, a brass drain cock or its equivalent (not supplied). Into the branch of the brass tee, install a copper male adapter to match with the copper plumbing system. For convenience, you may install a shut off valve and a union into the cold inlet piping to ease servicing in the future. If there is a back flow preventer or any type of a check valve in the system, then you must install an additional tee for a suitable potable thermal expansion tank. (See section on Expansion Tank.) In the hot outlet connection (top left), install a suitable adapter to match the copper tubing of the plumbing system. A thermal trap or heat trap loop may be installed here to provide additional energy savings and prevent thermal siphoning of domestic hot water. If required, a domestic hot water tempering/anti-scald valve should be installed into the hot water line to prevent the maximum outlet water temperature from exceeding 125 F (52 C) to prevent scald injury. 7

8 F. STANDARD PIPING INSTALLATION TUB SHOWER SINK DRAIN/PURGE VALVE SHUT-OFF VALVE COLD INLET SHUT-OFF VALVE CHECK VALVE CIRCULATOR PUMP W/IFC EXPANSION TANK MIXING VALVE CHECK VALVE PURGE/DRAIN VALVE 8 LP-370-E 03/31/11 Figure 1 Standard Installation NOTE: This drawing is meant to demonstrate system piping only. The installer is responsible for all equipment and detailing required by local codes. F. SPECIAL INSTRUCTIONS FOR BOOSTER INSTALLATIONS All booster heaters are supplied with the Booster Installation Kit. In order to maintain proper temperature, this kit must be correctly installed. The Booster Installation Kit contains the following list of parts: #01 - Nibco Tee - 1"x 1"x ½" (2 pcs.) #02 - Female Adapter - 1" (2 pcs.) #03 - Dial Thermometer (2 pcs.) #04 - Expansion Tank - 4-½ Gal. #05 - Grundfos 3 Speed Pump w/ Check Valve #06 - Nibco 1.2" x 12" Fitting Air Chamber #07 - Vacuum Relief Valve #08 - Pressure Gauge PSI #09 - Nibco Tee 712R - 1"x 1" x ¾" (2 pcs.) #10 - Nibco Tee 714RR - 1"x ½"x 1" #11 - Nibco Tee - 1"x ½"x 1" Copper #12 - Reducing Coupling #13 - Pressure Reducing Valve #14 - Nibco Male Adapter - 1" See the following drawing for a typical Booster installation. Please note that those items marked with an asterisk in the drawing are not included with the Booster Kit, but are items that should be installed in a typical dishwasher package.

9 120 F (49 C) TO 140 F (60 C) SUPPLY 1" COPPER #13 #14 #12 #08 #09 #09 #04 #07 #11 3/4" GAS #05 3/4" RETURN See Tables 3.1 and 3.2 for pipe sizing. 180 F RETURN #06 #10 * PRESS. REGULATOR * PRESS. GAUGE * THERMOMETER CIRCULATOR DISTANCE TO DISHWASHER SETTING (ONE WAY) FT. (.3-5.8m) FT. (6-18m) FT. ( m) #01 #03 1" SUPPLY DRAIN VALVE 1" SUPPLY #02 INTAKE 180 F WATER DISHWASHER EXHAUST #01 #03 The booster heater is equipped with a circulating pump to provide the minimum water flow in the booster and maintain a uniform water temperature in the tank. Depending on the physical distance from the booster to the dishwasher, and the length of time between washes, it may be necessary to run an empty rack to purge the supply line of water that has cooled below 180ºF (82 C). For this reason it is best to locate the booster as close as possible to the dishwasher. The circulator is equipped with #02 CONDENSATE DRAIN three speeds to increase flow rate and reduce heat loss. Reference the "Distance" chart to determine the ap propriate circulator speed setting. All piping should be installed with suitable pipe insulation to avoid temperature loss on the re-circulation line. A minimum of 1" thick pipe insulation is recommended. Under no circumstances should the booster be installed without a circulating pump. G. LIGHTING AND OPERATING INSTRUCTIONS WARNING IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. DO NOT STORE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE. WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance. DO NOT touch any electrical switch. DO NOT use any phone in your building. Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions. If you cannot reach your gas supplier, call the fire department. Installation and service must be provided by a qualified installer, service agency, or the gas supplier. 9

10 WARNING Tank MUST be full of water before power is turned on. Heat exchanger coil WILL BE DAMAGED if energized even for a short time while the tank is dry. The water heater warranty does not cover damage or failure resulting from operation with an empty or partially empty tank. (Refer to the limited warranty for complete terms and conditions.) H. ELECTRICAL CONNECTION The electrical connection for the water heater is on the left side of the combustion shroud. There is a ½ knockout location for electrical connection. All electrical wiring must be performed by a qualified licensed electrician and in accordance with National Electrical Code and Canadian Electrical Code, or to the applicable local codes and standards. The electrical requirements are for standard 120 volts, 60 Hz, 10 amp service. It is recommended that an electrical disconnect switch be placed near the water heater, and that the connection to the water heater be made using 3/8 extra-flex, or 3/8 greenfield (or equivalent). This water heater must be wired with #14 AWG 10

11 and fused for no more than 15 amps. It is of extreme importance that this unit be properly grounded and connected with proper polarity Ground the water heater by connecting the green wire in the electrical access compartment directly to the main building ground system. It is very important that the building system ground is inspected by a qualified electrician prior to making this connection. Once all connections have been made, the electrical access may be closed. It is very important that the electrical power is not turned on until gas and venting connections are completed and the tank is full of water. I. GAS CONNECTION Refer to the table below to size the supply piping to minimize pressure drop between meter or regulator and unit. In Canada, use table found in CAN/CSA B Maximum capacity of pipe in cubic feet of gas per hour for gas pressures of.5 psi or less and a pressure drop of.3 inch water column. Nominal Iron Pipe Size (In.) Internal Dia. (In.) Length of Pipe (Feet) ¾ ¼ , ½ ,600 1, Table 2 - Source - ANSI Z223.1 BTU's Per Hour x 1,000 It is recommended that a soapy solution be used to detect leaks. Bubbles will appear on the pipe to indicate a leak is present. To avoid excessive pressure drop, the gas piping must be sized for the proper flow and length of pipe. Both the gas meter and the gas regulator must be properly sized for the total gas load. If you experience a pressure drop greater than 1 WC, the meter, regulator, or gas line is undersized or in need of service. You can attach a manometer to the incoming gas drip leg by removing the cap. The gas pressure must remain between 3.5 WC and 14 WC during standby (static) mode and while in operating (dynamic) mode at full output. If an in-line regulator is used, it must be a minimum of 10 feet from the water heater. It is very important that the gas line is properly purged by the installer, gas supplier, or utility. Failure to properly purge the lines or improper line sizing will result in ignition failure. This problem is especially noticeable in NEW LP installation and also in empty tank situations. This can also occur when a utility company shuts off service to an area to provide maintenance to their lines. The gas valve must not be replaced with a conventional gas valve under any circumstances. As an additional safety feature, the gas valve in this water heater has a flanged connection to the swirl plate and blower. Gas supply shall not exceed a maximum inlet pressure of 14 WC (350 mm), ½ pound pressure (3.4 kpa), between 3.5 WC and 14 WC (natural and propane). The entire piping system, gas meter, and regulator must be sized properly to prevent a pressure drop greater than.5 WC as stated in the National Fuel Gas Code. Gas pressure information is listed on the rating plate. It is very important that you are connected only to the type of gas noted on the rating plate; LP or propane gas or Nat natural gas. All gas connections must be approved by the local gas supplier or utility in addition to the governing authority prior to turning the gas supply on. The nipple provided for the inlet gas connection is ½, and it is mandatory that a ¾ to ½ reducing bushing (provided) is used, threaded into the branch of a ¾ tee, and a drip leg fabricated, as per the National Fuel Gas Code and in Canada refer to CAN/CSA B You must ensure that the entire gas line to the reducing bushing connection at the water heater is no smaller than ¾. WARNING THE USE OF FLEXIBLE GAS CONNECTORS IS NOT RECOMMENDED. IF USED, IT IS IMPERATIVE THAT THEY ARE SIZED CORRECTLY. FLEXIBLE GAS CONNECTORS MUST HAVE A MINIMUM ID OF ¾ TO AVOID RESTRICTION OF GAS FLOW NEVER REDUCE THE GAS SUPPLY LINE BELOW ¾ In Canada, refer to CAN/CSA B149.1 for approved connections. Once all the inspections have been performed, the piping system must be leak tested. If the leak test pressure is higher than the maximum permissible inlet pressure, you must isolate the water heater from the gas line before testing. In order to do this, you must disconnect the union and cap the inlet gas line. In the event the gas valve is exposed to a pressure greater than ½ PSI, 14 WC, the gas valve must be replaced. 11

12 Failure to follow all precautions could result in fire, explosion, or death It is recommended that a soapy solution be used to detect leaks. Bubbles will appear and indicate a leak is present. The gas piping must be sized for the proper flow and length of pipe to avoid unacceptable pressure drop. Both the gas meter and the gas regulator must be properly sized for the total gas load. If you experience a pressure drop greater than 1 WC, the meter, regulator, or gas line may be undersized or in need of service. On the inlet side of the gas valve, there is a 1/8 NPT plug. This plug can be removed to attach a manometer. You can attach a meter to the incoming gas drip leg by removing the cap and installing the meter. The gas pressure must remain between 3.5 and 14 WC during standby and unit running heat cycle. If an in-line regulator is used, it must be a minimum of 10 feet from the water heater. It is very important that the gas line is properly purged by the installer, gas supplier, or utility. Failure to properly purge the lines or improper line sizing will result in water heater ignition failure. The gas valve is a special gas valve which has a Pressure Augmented Regulator feature, as well as negative outlet pressure. This valve must not be replaced with a conventional valve under any circumstances. Make sure valve is in the OFF position prior to turning gas supply on. As an additional safety feature, this valve has a left hand thread on the outlet end and a special tamper resistant electrical connector. WARNING Never use open flame to test for gas leaks. Doing so could result in fire, explosion, severe personal injury, or death. WARNING DO NOT exceed input shown on water heater rating label. PART 3: VENTING, COMBUSTION AIR, & CONDENSATE REMOVAL A. GENERAL 1. Install the water heater venting system in accordance with these instructions and with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, CAN/CGA B149-1, and/or applicable provisions of local building codes. 2. This water heater is a direct vent appliance and is listed as a Category IV appliance with Underwriters Laboratories, Inc. 3. This water heater must be vented with materials, components, and systems listed and approved for Category IV appliances. B. APPROVED MATERIALS FOR EXHAUST AND INTAKE AIR VENTS MATERIAL APPROVED PLASTIC EXHAUST VENTING MATERIAL 12 STANDARDS FOR INSTALLATION IN: UNITED STATES CANADA PVC schedule 40/80 ANSI/STM D1785 ULC-S636 PCV-DWV ANSI/ASTM D2665 ULC-S636 CPVC schedule 40/80 ANSI/ASTM F441 ULC-S636 *NOTE: Use of cellular core PVC (ASTM F891), cellular core CPVC, or Radel (polyphenylsulfone) in non-metallic exhaust venting systems is prohibited. NOTE: Covering non-metallic exhaust vent pipe and fittings with thermal insulation is prohibited. Insulation can only be used on INTAKE piping. Table 3 DANGER This vent system will operate with a positive pressure in the flue gas vent pipe. Do not connect vent connectors serving appliances vented by natural draft into any portion of mechanical draft systems operating under positive pressure. Follow the venting instructions below carefully. Failure to do so will result in substantial property damage, severe personal injury, or death.

13 MATERIAL APPROVED PLASTIC INTAKE VENTING MATERIAL DANGER Both exhaust and intake air vents must exit from the same side of the building to assure correct appliance operation. Failure to properly install the venting system will result in substantial property damage, severe personal injury, or death. 13 STANDARDS FOR INSTALLATION IN: UNITED STATES CANADA PVC schedule 40/80 ANSI/STM D1785 ULC-S636 PCV-DWV ANSI/ASTM D2665 ULC-S636 CPVC schedule 40/80 ANSI/ASTM F441 ULC-S636 *NOTE: Use of cellular core PVC (ASTM F891), cellular core CPVC, or Radel (polyphenylsulfone) in non-metallic exhaust venting systems is prohibited. NOTE: Covering non-metallic exhaust vent pipe and fittings with thermal insulation is prohibited. Insulation can only be used on INTAKE piping. Table 4 Table 5 Table 6 MATERIAL APPROVED PLASTIC CONDENSATE PIPING MATERIAL STANDARDS FOR INSTALLATION IN: UNITED STATES CANADA PVC schedule 40/80 ANSI/STM D1785 ULC-S636 MATERIAL APPROVED PIPE CEMENT AND PRIMER FOR PLASTIC PIPE STANDARDS FOR INSTALLATION IN: UNITED STATES CANADA CPVC ANSI/STM F493 ULC-S636 approved primer and PVC ANSI/ASTM D2564 adhesive system, for ULC-S636 pipe and fittings C. EXHAUST AND INTAKE AIR VENT PIPE LOCATION 1. DETERMINE EXHAUST VENT LOCATION DANGER DO NOT use cellular core PVC (ASTM F891), cellular core CPVC, or Radel (polyphenylsulfone) in any portion of the piping for this water heater. Doing so will result in substantial property damage, severe personal injury, or death. DANGER DO NOT insulate exhaust vent pipe. Doing so will result in substantial property damage, severe personal injury, or death. WARNING High heat sources (sources generating heat 100 F / 37 C or greater, such as stove pipes, space heaters, etc.) may damage plastic components of the water heater as well as plastic vent pipe materials. Such damages ARE NOT covered by warranty. It is recommended to keep a minimum clearance of 8 from high heat sources. Observe heat source manufacturer instructions, as well as local, state, provincial, and national codes, laws, regulations and ordinances when installing this water heater and related components near high heat sources. a. The vent piping for this water heater is approved for zero clearance to combustible construction. b. See illustration within this section of clearances for location of exit terminals of direct-vent venting systems.

14 c. This water heater vent system shall terminate at least 3 feet (0.9 m) above any forced air intake located within 10 ft (3 m). Note: this does not apply to the combustion air intake of a direct-vent appliance. d. Provide a minimum of 1 foot distance from any door, operable window, or gravity intake into any building. e. Provide a minimum of 1 foot clearance from the bottom of the exhaust above the expected snow accumulation level. Snow removal may be necessary to maintain clearance. f. Provide 4 feet horizontal clearance from electrical meters, gas meters, gas regulators, relief equipment, exhaust fans and inlets. In no case shall the exit terminal be above or below the aforementioned equipment unless the 4 foot horizontal distance is maintained. g. When adjacent to a public walkway, locate exit terminal at least 7 feet above grade. h. Do not locate the exhaust directly under roof overhangs to prevent icicles from forming. i. Provide 4 feet clearance from the inside corner of vertical walls, chimneys, etc., as well as horizontal corners created by roof overhangs. 2. DETERMINE AIR INTAKE VENT LOCATION a. Provide 1 foot clearance from the bottom of the intake air vent and the level of maximum snow accumulation. Snow removal may be necessary to maintain clearances. b. Do not locate intake air vent in a parking area where machinery may damage the pipe. c. When venting with a two pipe system, maximum distance between intake air vent and exhaust vent is 6 feet (1.8 m). Minimum distance between exhaust vent and intake air vent on single water heater is 10 (0.255 m) center-to-center. Minimum distance between exhaust vents and intake air vents on multiple water heaters is 10 (0.255 m) center-to-center. d. You must place support brackets on vent piping. The first bracket must be within 1 foot of the appliance and the balance at 4 foot intervals on the vent pipe. Location of exit terminals of mechanical draft and direct-vent venting systems. (Reference: National Fuel Gas Code ANSI Z223.1/NFPA ). In Canada, refer to CAN/CSA B149.1 for vent terminal location. Multiple Vents 10" to 6 ft 10" Min. 10" to 6 ft 36" Minimum 10" to 6 ft 10" Min. 10" to 6 ft Multiple Vent Spacing* *Note: Exhaust must extend out out 1 foot. There should be no more than 2 vents and 2 intakes then a space of 36" to the next set of vents. *Note: There must be a minimum of 36" spacing between every 2 kit grouping. Figure 2 - Venting Detail D. EXHAUST AND INTAKE AIR VENT SIZING 1. The exhaust and intake vent size is 2" for the HE100 and HE130 and 3" for the HE

15 2. The total combined equivalent length of exhaust vent and intake air pipe should not exceed 85 feet. a. The equivalent length of elbows, tees, and other fittings are listed in the Friction Loss Table: FRICTION LOSS EQUIVALENT IN PIPING AND FITTINGS FITTING OR PIPING Table 7 - *Friction loss for long radius elbow is 1 foot less. b. For example: If the exhaust vent has two 90 elbows and 10 feet of PVC pipe we will calculate: Exhaust Vent Pipe Equivalent Length = (2x5) + 10 = 20 feet. (.61x1.5) + 3 = 6.1 m. Further, if the intake air vent pipe has two 90 elbows, one 45 elbow and 10 feet of PVC pipe, the following calculation applies: Intake Air Vent Pipe Equivalent Length = (2x5) = 23 feet. (.61x1.5) = 7 m. Finally, if a concentric vent kit is used we find: Total Combined Equivalent Length = = 46 feet = 14 m. Therefore, the total combined equivalent length is 46 feet which is well below the maximum of 85 feet. c. The intake air vent pipe and the exhaust vent are intended to penetrate the same wall or roof of the building. d. Effort should be made to keep a minimum difference in equivalent length between the intake air vent pipe and the exhaust vent. 3. The minimum combined equivalent length is 16 equivalent feet. EQUIVALENT FEET 2" (5 cm) 3" (7.6 cm) 4" (10 cm) 90 DEGREE ELBOW* 5' (1.5 m) 5' (1.5 m) 3' (.92 m) 45 DEGREE ELBOW* 3' (.92 m) 3' (.92 m) 1' (.31 m) COUPLING 0' 0' 0' AIR INLET TEE 0' 0' 0' STRAIGHT PIPE 1' (.31 m) 1' (.31 m) 1' (.31 m) CONCENTRIC VENT KIT SP12161 N/A 3' (.92 m) N/A V1100 3" VENT KIT SP12162 N/A 1' N/A E. LONGER VENT RUNS 1. The maximum combined equivalent length can be extended by increasing the diameter of both exhaust vent and intake air vent pipe equally. However, the transitions should begin a minimum of 15 equivalent feet from the water heater. a. The maximum equivalent length for increased diameter vent pipes is 125 feet. b. Transitions should always be made in vertical sections of pipe to prevent the condensate from pooling in the vent pipe. VENT CONNECTION REDUCING COUPLING VENT TRANSITION 2" (5cm) 3" X 2" (7.6 x 5 cm) 3" (7.6 cm) 3" (7.6 cm) 4" X 3" (10 x 7.6 cm) 4" (10 cm) Table 8 - Vent Run Transition c. If the transition occurs at a distance greater than 15 equivalent feet from the water heater, the maximum equivalent length will be reduced. TRANSITION POINT - FT FROM WATER HEATER (m) TEL OF STANDARD 2" VENT PIPE in FT (m) TEL OF OVERSIZED VENT PIPE in FT* (m) MAXIMUM TEL OF ALL VENT PIPE in FT (m) 15 (4.58) 30 (9.1) 95 (29) 125 (38) 20 (6) 40 (12.2) 77-1/2 (23.6) 117-1/2 (35.9) 25 (7.6) 50 (15.2) 60-1/2 (18.4) 110-1/2 (33.7) 30 (9.1) 60 (18.2) 43 (13.1) 103 (31.4) 35 (10.7) 70 (21.3) 26 (7.92) 96 (29.2) 40 (12.2) 80 (24.3) 8-1/2 (2.6) 88-1/2 (27) NONE 85 (27) 0 85 (26) Table 9 TEL = Total Equivalent Length *Oversized vent pipe diameter is 1 or greater than factory supplied connection. 15

16 F. EXHAUST VENT AND INTAKE AIR PIPE INSTALLATION 1. Use only solid PVC or CPVC for exhaust vent pipe. PVC and CPVC, can be used for the intake vent pipe. Refer to Tables 3 6 for appropriate venting materials. 2. Remove all burrs and debris from joints and fittings. 3. All joints must be properly cleaned, primed, and cemented. Use only cement and primer approved for use with the pipe material. Cement must conform to ASTM D2564 for PVC and ASTM F493 for CPVC pipe. 4. Horizontal lengths of exhaust vent must slope back towards the water heater not less than ¼" per foot to allow condensate to drain from the vent pipe. If the exhaust pipe must be piped around an obstacle that results in the creation of a low point, condensate will collect in this low point and form a blockage. This condensate must be drained away using a field installed condensate drain assembly. 5. All piping must be fully supported. Use pipe hangers at a minimum of 4 foot (1.2 m) intervals to prevent sagging of the pipe where condensate may form. 6. Do not use the water heater to support any piping. 7. A screened straight coupling is provided with the heater for use as an outside exhaust termination. 8. A screened inlet air tee is provided with the heater to be used as an outside intake termination. NOTE: Optional concentric vent terminals cannot be thermally insulated. DANGER All joints of positive pressure vent systems must be properly cleaned, primed, and cemented to prevent leakage of flue products into living space. Failure to properly seal the venting system will result in substantial property damage, severe personal injury, or death. 16

17 G. VENTING DETAIL AIR INTAKE 12" MIN. 8" MIN. AIR INTAKE 3" CONCENTRIC VENT KIT (SP12161) EXHAUST EXHAUST 1" MIN. AIR INTAKE MIN. 3' ABOVE HIGHEST SNOW LEVEL AIR INTAKE MIN. 3' ABOVE HIGHEST SNOW LEVEL EXHAUST EXHAUST FLOOR MOUNTED PIPE SUPPORT SIDEWALL VENTING RIGHT SIDE VIEW 24" MIN. EXHAUST SIDEWALL VENTING CONCENTIC VENT KIT RIGHT SIDE VIEW 10' - 0" MIN. AIR INTAKE EXHAUST MAINTAIN 12" MIN. (18" FOR CANADA) CLEARANCE ABOVE HIGHEST ANTICIPATED SNOW LEVEL MAX. OF 24" ABOVE ROOF AIR INTAKE MAINTAIN 12" MIN (18" MIN FOR CANADA) CLEARANCE ABOVE HIGHEST SNOW LEVEL - MAX. 24" ABOVE ROOF EXHAUST FLOOR MOUNTED PIPE SUPPORT AIR INTAKE FLOOR MOUNTED SUPPORT VERTICAL ROOF VENTING FRONT VIEW EXHAUST AIR INTAKE 17 VERTICAL ROOF VENTING W/CONCENTRIC VENT KIT FRONT VIEW Figure 3 Venting Detail NOTE: This drawing is meant to demonstrate system venting only. The installer is responsible for all equipment and detailing required by local codes.

18 H. PREVENT COMBUSTION AIR CONTAMINATION Install intake air piping for the water heater as described in the Venting Section. Do not terminate exhaust in locations that can allow contamination of intake air. I. CORROSIVE CONTAMINANTS AND SOURCES DANGER You must pipe outside air to the water heater air intake. Ensure that the intake air will not contain any of the contaminants, or terminate near any of the areas, listed in Table 10. Contaminated air will damage the water heater, resulting in possible substantial property damage, serious personal injury, or death. PRODUCTS TO AVOID Spray cans containing fluorocarbons Permanent wave solutions Chlorinated waxes/cleaners Chlorine-based swimming pool chemicals Calcium chloride used for thawing Sodium chloride used for water softening Refrigerant leaks Paint or varnish removers Hydrochloric or Muriatic acid Cements and glues Antistatic fabric softeners used in clothes dryers Chlorine-type bleaches, laundry detergents, and cleaning solvents Adhesives used to fasten building products AREAS LIKELY TO HAVE CONTAMINANTS Dry cleaning/laundry areas and establishments Swimming pools Metal fabrication plants Beauty shops Refrigeration repair shops Photo processing plants Auto body shops Plastic manufacturing plants Furniture refinishing areas and establishments New building construction Remodeling areas Garages and workshops Table 10 - Contaminant Table DANGER Do not install the water heater into a common vent with any other appliance. This will cause flue gas spillage or appliance malfunction, resulting in substantial property damage, severe personal injury, or death. J. CONDENSATE This condensing high efficiency appliance has a condensate removal system. Condensate is water vapor derived from combustion products, similar to an automobile when it is initially started. This condensate does have a low ph and should be treated with a condensate filter. This filter contains either lime crystals or marble crystals, which will neutralize the condensate. The outlet of the filter is sized for 5/8 (1.6 cm) ID (inside diameter) plastic tubing. It is very important that the condensate line is sloped away from and down to a suitable inside drain. If the condensate outlet on the water heater is lower than the drain, you must use a condensate removal pump. It is also very important that the condensate line is not exposed to freezing temperatures or any other type of blockage. Plastic tubing should be the only material used for the condensate line. Steel, brass, copper, or other metals will be subject to corrosion and deterioration. A second vent may be necessary to prevent condensate line vacuum lock if a long horizontal run is used. Also an increase to 1 (2.5 cm) tubing may be necessary. NOTE: Always check local codes for proper evacuation of condensate. 18

19 INSTALLATION OF A CONDENSATE NEUTRALIZER AND PUMP (Not Supplied) FROM ADVANTAGE PLUS CONDENSATE LINE FROM ADVANTAGE PLUS CONDENSATE LINE WITH PUMP TO DRAIN TO DRAIN CONDENSATE LINE MUST BE PITCHED AT LEAST 1/4" PER FOOT TO PROPERLY DRAIN. IF THIS CANNOT BE DONE OR A VERY LONG LENGTH OF CONDENSATE HOSE IS USED YOU MUST INCREASE THE CONDENSATE HOSE TO A MINIMUM OF 1" I.D. AND PLACE A TEE IN THE LINE AFTER THE CONDENSATE NEUTRALIZER TO PROPERLY REDUCE VACUUM LOCK IN THE DRAIN LINE. CONTACT YOUR LOCAL WHOLESALE PLUMBING SUPPLY STORE FOR MORE INFORMATION ON CONDENSATE NEUTRALIZERS AND PUMPS Notes: 1. CONDENSATE LINE MUST BE PITCHED AT LEAST 1/4" PER FOOT (0.64 cm per 0.3 m)to PROPERLY DRAIN. IF THIS CANNOT BE DONE OR A VERY LONG LENGTH OF CONDENSATE HOSE IS USED YOU MUST INCREASE THE CONDENSATE LINE TO A MINIMUM OF 1" (2.5 CM) ID AND PLACE A TEE IN THE LINE AFTER THE CONDENSATE NEUTRALIZER TO PROPERLY REDUCE VACUUM LOCK IN THE DRAIN LINE. 2. PLASTIC PIPE SHOULD BE THE ONLY MATERIAL USED FOR THE CONDENSATE LINE. STEEL, BRASS, COPPER OR OTHERS WILL BE SUBJECT TO CORROSION OR DETERIORATION. 3. IT IS ALSO VERY IMPORTANT THAT THE CONDENSATE LINE IS NOT EXPOSED TO FREEZING TEMPERATURES, OR ANY OTHER TYPE OF BLOCKAGE Figure 4 - Condensate Details. PART 4: OPERATION A. OVERALL APPLIANCE AND CONTROL OPERATION NOTE: The unit MUST NOT be operating when changes are made or changes will not be saved. To adjust the temperature of stored water, press and hold {S3} for 2 seconds. The first item is: DU: Water Temperature Set Point factory set at 119 F. Adjust down by pressing {S1} to a temperature as low as 70 F. Adjust up as high as 159 F by pressing the {S2}. Press {S3} again to display DH, the differential which is factory set at 7 F and adjustable down to 1 F by pressing {S1} and up to 18 F by pressing {S2}. Note: Due to the highly advanced control on this appliance, which compensates for varying inlet water temperature, the actual differential temperature may vary slightly from your setting. Press {S3} again to display the factory default temperature measurement in Fahrenheit. Change the default to Celsius by pressing {S1}. When finished, press {S3} one final time to place unit back into operation. The unit automatically returns to operation if no keys are pressed for 2 minutes. B. STATUS MENU Installers are also able to check the current status of the water heater parameters by pressing {S4} for 3 seconds. Once activated, the display will show d1 alternating value of the actual upper supply tank temperature. Actual values are displayed for each function. Simply press {S4} to go to the next displayed value. Listed below are the values which can be displayed. These values cannot be changed. To exit this menu, press {S3} to resume normal operation. Function Value d1 Actual temperature from upper tank sensor d2 Actual temperature from lower sensor d3 0 (Not used) d4 308 (Not used) 19