DA2620 Slimline Extractor 120CM - STAINLESS STEEL *Optional Accessories. DA1160 Built-under Extractor *Optional Accessories

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1 Cooker Hoods

2 Slimline & Built-under Extractors DA2690 Slimline Extractor 90CM - STAINLESS STEEL DA2620 Slimline Extractor 120CM - STAINLESS STEEL NEW NEW 90cm wide Light-touch switches with LED Slimline Extractor fan 640 m /h output (intensive-vented) Recirculated or vented 30cm depth measurement for modern kitchen cabinatery DUU Resirculation convention kit DKF 19 - Charcoal filter DARC 6 - Remote control 120cm wide Light-touch switches with LED Slimline Extractor fan 640 m /h output (intensive-vented) Vented only 30cm depth measurement for modern kitchen cabinatery DARC 6 - Remote control R R DA1060 Built-under Extractor DA1160 Built-under Extractor cm wide Dial selector controls Visor Extractor fan 310 m /h output Recirculated or vented Removable s/steel grease filters DKF18-1 Charcoal filter for recirculating No need to order recirculation kit R5 999 White R6 999 Stainless Steel 60cm wide Slide selector controls Built-under extractor 500 m /h output - intensive Recirculated or vented Removable s/steel grease filters DKF18-1 Charcoal filter for recirculating No need to order recirculation kit RAL on special order only. R7 999 *Please note: Optional Accesories pricing on page 69 61

3 Telescopic Extractors DA3466 Telescopic Extractor DA3496 Telescopic Extractor DA3690 Flush fit Slimline motorised Extractor 60cm wide Front mounted fascia with button controls Pull out visor to switch on 550 m /h output Recirculated or vented Removable s/steel grease filters LED downlights DUU151 - Recirculation conversion kit DKF Charcoal Filter R cm wide Front mounted fascia with button controls Pull out visor to switch on 550 m /h output Recirculated or vented Removable s/steel grease filters LED downlights DUU151 - Recirculation conversion kit DKF Charcoal Filter R cm wide Button controls with LED Motorised canopy with remote 640 m /h output vented 550 m /h output - recirculating Recirculated or vented Removable s/steel grease filters DUU151 - Recirculation kit DKF19 - Charcoal Filter Only in Stainless steel R *Please note: Optional Accesories pricing on page 69 62

4 Wall Mounted Extractors DA396-6 Wall Mounted DA399-6 Wall Mounted DA5966W 60cm / DA5996W 90cm Wall Mounted cm wide Front mounted fascia with button controls 500 m /h output Recirculated or vented Removable s/steel grease filters DUW20 - Recirculation conversion kit DKF Charcoal Filter Colour coded RAL options available R cm wide Front mounted fascia with button controls 500 m /h output Recirculated or vented Removable s/steel grease filters DUW20 - Recirculation conversion kit DKF Charcoal Filter Colour coded RAL options available R / 90 cm wide S/steel chimney & glass trim Front mounted fascia with button controls 530 m /h output Recirculated or vented Removable s/steel grease filters DUW20 - Recirculation conversion kit DKF Charcoal Filter R9 999 DA5966W 60cm R DA5996W 90cm *Please note: Optional Accesories pricing on page 69 63

5 Wall Mounted Extractors DA6296W Lumen Wall Mounted DA6690W Wall Mounted cm wide S/steel chimney & LED Mood lighting in 196K colours Front mounted fascia with button controls 640 m /h output Recirculated or vented Removable s/steel grease filters Con@ctivity pre-equipped DUW20 - Recirculation conversion kit DKF Charcoal Filter Colour coded RAL options available R cm wide Match Gen 6000 appliances Front mounted fascia with button controls on glass 640 m /h output Recirculated or vented Removable s/steel grease filters Con@ctivity pre-equipped DUW20 - Recirculation conversion kit DKF Charcoal Filter Available in: CleanSteel Pre-order: Havanna Brown, Obsidian Black & Brilliant White Colour coded RAL options available R *Please note: Optional Accesories pricing on page 69 64

6 Wall Mounted Headroom Extractors DA6096W Wall Mounted DA6796W Wall Mounted DA289-4 Vented Wall Mounted DA289-4 EXT Wall Mounted cm wide Front mounted fascia with button controls 650 m /h output Single-ply safety glass in Obsidian black or Brilliant White Vented or Recirculation mode Comes standard without chimney Option to install with or without chimney 2 LED downlights DARC 6 - Remote control DADC Chimney DKF Charcoal filter No need to order recirculating kit DA6096W R15990 White wing R DA6096W Black wing 90cm wide Glass panels in Obsidian black Headroom space Wall Extractor 640 m /h output Vented or Recirculation mode 3 LED Downlights Energy efficient DC fan Filter indicators Con@ctivity pre-equipped Comes standard without chimney DARC 6 - Remote control DADC Decor chimney DKF Charcoal filter No need to order recirculating kit R cm wide S/steel chimney & glass trim Front mounted fascia with button controls 640 m /h output Vented Only Removable s/steel grease filters Con@ctivity pre-equipped NB: DA289 EXT requires an external motor, sold seperately R R DA289-4 DA289-4 Vented Model EXT Model *Please note: Optional Accesories pricing on page 69 65

7 Ceiling & Downdraft Extractors DA2906 Ceiling Extractor DA2906 Ceiling Extractor EXT DA6890 Downdraft Extractor DA6700 Island Decor Extractor cm wide ceiling extractor remote controlled 620 m /h output Recirculated or Vented Dishwasher proof panels Con@ctivity 2.0 Including remote control *Glass -DRP R1499 (a set of 4) Or *S/Steel - DRP 2900 ED - R1299 (a set of 4) For recirculation kit, order the DUU2900 with DKF Charcoal filter R R DA2906 DA2906 EXT Special order 91,6cm wide downdraft extractor Glass touch controls Flush-fit installation 710 m /h output Recirculated or Vented Dishwasher proof panels Recirculation kit: DUU 151 plus DKF Charcoal filter DUU 2900 with DKF Charcoal filter Allow space in cupboard for motor The DA6890 Downdraft preferably to work with KM6381 Induction Hob R cm wide Glass touch controls Island decor extractor - Floating 4 LED light 600 m /h in intensive setting Recirculation mode only Removable S/Steel grease filters Con@ctivity pre-equipped DKF Charcoal filter Available in: CleanSteel Pre-order: Havanna Brown, Obsidian Black & Brilliant White Remote control handset - optional - DARC 6 Ceiling string - height ( ) Colour coded RAL options available R *Please note: Optional Accesories pricing on page 69 66

8 Island Extractors DA410-6 Island Extractor DA6690D Island Extractor DA424 Vario Island Extractor cm wide Button controls with LED 500 m /h in intensive setting Recirculated or Vented Removable s/steel grease filters DUI 32 - Recirculating conversion kit DKF Charcoal filter Colour coded RAL options available R cm wide Match Gen 6000 appliances Front mounted fascia with touch controls on glass 750 m /h output Recirculated or vented Removable s/steel grease filters Con@ctivity pre-equipped DUI 32 - Recirculation conversion kit DKF Charcoal filter Available in: CleanSteel Pre-order: Havanna Brown, Obsidian Black & Brilliant White Colour coded RAL options available R cm wide Motor driven height adjustable chimney Front mounted fascia with button controls 750 m /h output Vented or Recirculated Removable s/steel grease filters Con@ctivity pre-equipped DUI 31 - Recirculation kit DKF Charcoal filter R *Please note: Optional Accesories pricing on page 69 67

9 Extractor Motors DDG102 Roof Mounted External Motor AWG102 Wall Mounted External Motor ABLG202 Ceiling Mounted External Motor Stainless steel housing 1000 m /h output For EXT extractors only To be mounted on roof at any angle R Stainless steel housing 1000 m /h output For EXT extractors only To be mounted on outside wall 900 m /h output For EXT extractors only To be mounted inside ceiling space R R A B AWG 102 ABLG 202 (A) and DDG 102 (B) 68

10 Extractor Accessories Cooker Hood Accessories : DKF Charcoal filter for DA5966 / DA : DKF Charcoal filters for DA396 / DA399 / DA5100 DU / DA5496 / DA420-6V / DA5330 / DA6296 / DA6690 / DA : DKF Charcoal filter for DA3466 / DA : DKF Charcoal filter for DA2050 / DA2170 / DA2280 / DA2210 (2X PCS) : DKF Charcoal filter for DA1060 / DA2906 / DA : DKF 19 - Charcoal filter (2 pcs) for DA3690 / DA : DKF Charcoal filter (4 pcs) for DA : DKF Charcoal filter for DA : DKF Charcoal filter for DA6796W : Charcoal filter for DA196 / DA200 / DA219 / DA : DUI31 - Recirculation kit for DA420V / DA424V : DUI32 Recirculation kit for DA6690D / DA : DUU151 - Recirculation kit for DA2050 / DA2170 / DA2280 DA2210 / DA3466 / DA3496 / DA3690 / DA6890 / DA : DUU2900 Recirculation kit for DA2906 (incl. Charcoal filters) : Recirculation kit for DA360 / DA279 / DA : DUW20 - Recirculation kit for DA396 DA399 / DA5496 DA279 / DA5330 / DA6296 / DA5690 Alba DA6990 / DA5966 / DA5996W : DMK Wall vent kit 125 / 150 mm : DDF 125 / 150 Roof vent kit : Reducing collar for DA5320W / DA5000D : DDB150 - Ceiling suspension kit for installation of island extractors in a bulkhead P : 150mm Flexible ducting P105531: 125mm Flexible ducting : DARC 6 - Remote control for DA6096W / DA6700 / DA6796W / DA : DADC 6000 Decor Chimney (Telescopic - 2 pieces) R R R R1,290 R1, R R R1,290 R2, R1,290 R1, R1,290 R1, R R1,290 R1, R1,290 R1, R1,290 R1, R1,290 R5, R R R1,290 R2, R1,290 R3, R R1,290 R1, R55 29 R39 90 R1,290 R1, R1,290 R1,

11 Vacuum Cleaners

12 Vacuum Cleaners Classic C Complete C Complete C3 Allergy Adjustable power levels from 300W to 1400W Standard floorhead with retractable bristles is suitable for all floor types Super Air Clean filter removes 94% of allergens Stainless steel height adjustable telescopic suction tube Uses disposable 4.5 l GN HyClean dustbag, No mess, No fuss Upholstery nozzle, crevice nozzle and dusting brush are attached to hose This model comes with: SBD350 floorhead Sprint Blue Adjustable power levels from 300W to 2000W Power levels are selected via foot controls Suitable for all floor types Uses large disposable 4.5L GN HyClean dustbag, No mess, No fuss Upholstery nozzle, crevice nozzle and dusting brush are housed on board Massive 11 meter operating radius This model comes with: SBD285-3 Standard floorhead Canary Yellow Adjustable power levels from 300W to 2000W Power levels are selected via foot controls Suitable for allergy sufferers Supplied with Active HEPA filter which removes 99.99% of dust and allergens - with timestrip Hygiene sensor floorhead guarantees your floor is hygienically clean Uses large disposable 4.5L GN HyClean dustbag, No mess, No fuss Upholstery nozzle, crevice nozzle and dusting brush are housed on board Massive 11 meter operating radius This model comes with: SBD285-3 floorhead Lotus White R2 999 R3 499 R

13 Vacuum Cleaners Complete C3 Cat & Dog Complete C3 Comfort DYNAMIC U1 Cat & Dog Adjustable power levels from 300W to 2000W Power levels are selected via foot controls Suitable for pet owners Turbo brush removes pet hair from carpets Active AirClean filter removes any unpleasant odours from the air- with timestrip Uses large disposable 4.5L GN HyClean dustbag, No mess, No fuss Upholstery nozzle, crevice nozzle and dusting brush are housed on board Massive 11 meter operating radius This model comes with: SBD285-3 Standard floorhead & STB205-3 Turbo brush Mango Red Adjustable power levels from 300W to 2000W Power levels are selected via remote control handle Suitable for all floor types Active HEPA filter removes 99.99% of allergens Uses large disposable 4.5L GN HyClean dustbag, No mess, No fuss DynamicDrive system Upholstery nozzle, crevice nozzle and dusting brush are housed on board Massive 11 meter operating radius This model comes with: SBD285-3 Standard floorhead Navy Blue 1400W motor, with adjustable power levels 6.5 L HyClean dustbag, U type Unique Swivel Neck allows navigation around furniture and flat-to-the-floor operation 14.5 meter operating radius Hand held turbo brush supplied as extra Aluminium telescopic tube, perfect for hard to reach places All accessories stored on vacuum cleaner Active Air Clean Filter removes any unpleasant odours Mango Red R4 499 R4 999 R

14 Robot Vacuum Cleaner RX1 SCOUT NEW Remote control AirClean Filter Li-Ion Battery 120min recharging time Smart Navigation Long battery life Furniture protection technology Indoor Positioning System Advanced Corner Cleaning Triple Cleaning System 4 Cleaning programmes Timer R

15 Vacuum Cleaners Accessories Dust Bags : Dust bags type B for S125 - S : Dust bags type E for S217 - S : Dust bags L/L for S920 - S : Dust bags type H for S227 - S : Dust bags F, J, M series for S241 - S256 / / 700 / S : Dust bags G, N series for S2000 / S5000 / S : Dust bags Type U for S : Dust bags G, N 3D Efficiency : Dust bags F, J, M 3D Efficiency Filters : SF-SAC 20/30 Super Air Clean filter 3 for S227 - S858 S4000 / S5000 / S : SF-SAC 40 Super Air Clean filter for S920 / S : SF-AAC 50 Active Air Clean (cat&dog) filter for S4000 / S5000 / S8000 / C : SF-AAC 40 Active Air Clean (cat&dog) Filters for S920 / S : SF-AAC 30 Active Air Clean (cat&dog) filter for S300 / S858 / C1 / U : SF-AH 30 Active HEPA filter (MedicAir) for S300 / S858 / C1 / U : SF-AH 50 Active HEPA filter (MedicAir) for S4000 / S5000 / S8000 / C : SF- H40 HEPA Filters (MedicAir) for S920 / S928 Suction Hoses : Suction hose for S140 - S168 / S227 - S291 S310 - S : Suction hose for S500 - S548 / S612 - S : Suction hose for S380 - S388 / S710 - S : Suction hose for S4000 / S : Suction hose for S8000 R R R R R R R R R R R R R R R R R R R R R R

16 Vacuum Cleaners Accessories Standard Floorheads for all floor types : SBD265 Floor brush SBD 265 (Universal) : SBD285-2 Floor brush SBD 285/2 (Universal) : SBD285-3 Floor brush SBD285/ : SBD350-2 Floor brush SBD350/2 with FiberTeq plate ideal for coastal and humid climates : SBD450-3 Floor nozzle SBD : SBD650-3 Floor Brush SBD650-3 AirTeQ (Universal) for S8000 R R R R R R Floor brushes for hard floor surfaces : SBB235Hard floor brush with synthetic bristles for S140 - S157 / S227 - S : SBB Parkett-2 Parquet Floorbrush with horsehair bristles for S500 - S : SBB Parquet-3 Parquet Floorbrush with horsehair bristles for S140 - S168 / S4000 S5000 / S : SBB300-3 Parquet Floorbrush with horsehair, Highly manouverable for S4000 and S5000 S8000 R R R R Turbo Brushes for pet hair removal : STB20 Handheld Turbo Brush : STB201 Turbo Brush (All popular models) : STB205-3 Turbo Brush S4000 / S5000 / S8000 R R R Miscellaneous floorheads : SBDH285-2 Allergotec floor head with hygiene sensor R1,290 R1,

17 Vacuum Cleaners Accessories Accessories : SFD-10 Crevice Nozzle 300 mm : SMD-10 Mattress Nozzle : SUB-10Universal brush : SSP-10 Dusting brush with natural bristles : PP Dusting brush with synthetic bristles : Upholstery nozzle : SCC Plus Car clean Set SCC Plus for all Miele Vacuum cleaners models : SCC Vario Car clean Set Vario for other makes of Vacuum cleaners : SMC 10/20 Micro set SMC 10/20 for all Vacuum cleaners (cleaning in small places) : Light handle R R R R R R R1,290 R1, R R R

18 The Full Solutions Care Collection Only from Miele

19 Care Collection: W1 T1 Laundry range UltraPhase UltraPhase Aqua Caps Fabric Softener Coloured detergent cartridge for automatic dispensing - lasts up to 37 washes. Compatible with all W1 washing machines. Except the WKF120. Booster detergent cartridge for automatic dispensing - lasts up to 50 washes. Compatible with all W1 washing machines. Except the WKF120. To achieve perfect wash results on items requiring special treatment we now offer Miele Caps. Single use fabric conditioner capsules. Compatible with all W1 washing machines. These small single-use capsules are simply placed into the fabric conditioner compartment. The contents are then dispensed automatically at the right time during the wash process. Pack of 10 caps. Fragrances available: Aqua R R R Nature Caps Fabric Softener Cocoon Caps Fabric Softener Caps Booster To achieve perfect wash results on items requiring special treatment we now offer Miele Caps. Single use fabric conditioner capsules Compatible with all W1 washing machines. These small single-use capsules are simply placed into the fabric conditioner compartment. The contents are then dispensed automatically at the right time during the wash process. Pack of 10 caps. Fragrances available: Nature R To achieve perfect wash results on items requiring special treatment we now offer Miele Caps. Single use fabric conditioner capsules Compatible with all W1 washing machines. These small single-use capsules are simply placed into the fabric conditioner compartment. The contents are then dispensed automatically at the right time during the wash process. Pack of 10 caps. Fragrances available: Cocoon R Booster detergent capsules for assist with stubborn stains. Compatible with all W1 washing machines. R179 00

20 Care Collection: W1 T1 Laundry range Caps Woolcare Caps Sport Caps Outdoor WoolCare detergent capsules for precise detergent dispensing - Suitable for woolens, silks and delicates. Compatible with all W1 washing machines. Pack of 10 caps. Sportwear detergent capsules for precise detergent dispensing - to help clean sportswear whilst taking gentle care of special microfibers used in these garments. Compatible with all W1 washing machines. Pack of 10 caps. R R Outdoor - selection box of Caps - 8 x Outdoor, 2x Re-proofing. Compatible with all W1 washing machines. R Caps Home Flacons Aqua As fresh as a sea breeze Flacons Nature A bouquet of early spring Home - selection box of Caps - 2x Down, 2x Silk, 3x WoolCare, 3x Booster. Compatible with all W1 washing machines. R R Infuse your laundry with delicate scents during the drying process Compatible with all T1 tumble dryers, lasts up to 50 cycles Aqua Infuse your laundry with delicate scents during the drying process Compatible with all T1 tumble dryers, lasts up to 50 cycles Nature R

21 Care Collection: W1 T1 Laundry range and Laundry Flacons Cocoon A harmonic and tender fragrance Flacons Orient Combines all the secrets of the Orient in an alluring fragrance Flacons Rose The delicate fragrance of freshly picked roses Infuse your laundry with delicate scents during the drying process Compatible with all T1 tumble dryers, lasts up to 50 cycles Cocoon R Infuse your laundry with delicate scents during the drying process Compatible with all T1 tumble dryers, lasts up to 50 cycles Orient R Infuse your laundry with delicate scents during the drying process Compatible with all T1 tumble dryers, lasts up to 50 cycles Rose R UltraWhite Powder UltraColour Liquid Detergent WoolCare For white textiles Temperatures: 20 / 30 / 40 / 60 / 95 C Recommended dose of 65ml / load 2.7 kg, will last up to 49 loads Active Oxygen increases hygiene levels * Not for silks and woollens, black textiles or textiles with breathable membranes For coloured laundry including black items Temperatures: 20 / 30 / 40 / 60 C Recommended dose of 65ml / load 2l, will last up to 30 loads Excellent stain removal properties at low temperatures * Not for silks and woollens, or textiles with breathable membranes For woolens, silks and delicates Temperatures: 20 / 30 / 40 / 60 C Recommended dose of 60ml / load 2l, will last up to 50 loads Fibre protection formula against felting R R R

22 Care Collection: Laundry Fabric Conditioner Down Items Reproofing Agent For almost all textiles types Fresh, natural fragrance Recommended dose of 30ml / load 2l, will last up to 66 loads For soft, bouncy laundry * Not for sportswear, down-filled items or outdoor textiles For pillows, high quality down-filled textiles and sleeping bags Temperatures: observe wash-care label of textile manufacturer Recommended dose via dispenser cap 250 ml Retains elasticity and breathability of down For sports and rainwear Temperatures: observe wash-care label of textile manufacturer Recommended dose via dispenser cap 250 ml Effective reproofing to protect against water and to give a dirt repellent finish R R R Sportswear Outdoor For breathable sportswear Temperatures: observe wash-care label of textile manufacturer Recommended dose via dispenser cap 250 ml Neutralises unpleasant odours Cleans and retains the brilliance of colour For high-quality outdoor wear and textiles with functional membranes Temperatures: observe wash-care label of textile manufacturer Recommended dose via dispenser cap 250 ml Cleans and retains the brilliance of colour With lanolin for extra care of membranes R R

23 Care Collection: Dishwasher and Oven Cleaner Detergent Tablets Detergent Powder Rinse Aid For use without rinse aid and reactivation salt Sparkling clean results with the highest hygiene standards Integrated rinse aid ensures best drying results Includes 3 packs of 24 tablets Particularly environmentally friendly Water soluble foil reduces plastic waste For use together with rinse aid and For use with powder detergent and reactivation salt reactivation salt Spotless finish on glassware and Spotless, sparkling finish on crockery glassware Contains Active Oxygen for best Supports drying results, even on persistent soiling 500 ml 1.5 kg Practical dispensing thanks to special Prevents scaling cap Variable dispensing, depending on With glass protection formula requirements R R R Reactivation Salt Miele Oven Cleaner Miele DGC Combi-steam oven cleaner For use together with detergent powder and rinse aid Reactivates the integrated water softener Prevents scaling 1.5 kg Not absolutely necessary in combination with detergent tablets Convenient dispensing thanks to resealable spout R45 00 Ideal for PerfectClean oven surfaces Removing of encrustations in pots or casserole dishes Cleaning of grill racks also simplified using the oven cleaner R Ideal for cleaning the combination steam oven. Removing all excess fat and dirt in the appliance. To be used in all DGC appliances. R

24 Care Collection: Coffee and Hob Cleaner Decaling Tablets (6) Cleaning Tablets (10) Milk line Cleaning Powders (100) Decaling tablets to ensure your appliance functions correctly Ideal for Miele built-in coffee machines, freestanding coffee machines, steam ovens and Miele ovens with Moisture Plus R Ideal for use in Miele integrated and freestanding coffee machines. Depending on the fat content of the coffee used, the percolator unit might become blocked. Use the cleaning tablets to clean the percolator unit. R Ideal for built-in Miele coffee machines Ideal for freestanding Miele coffee machines To avoid milk lines becoming clogged R Ceramic Hob Cleaner Stainless Steel Cleaner Miele micro-fibre cloth Suitable for all Ceran Hobs Could also be used on TepanYaki Not to be used on PerfectClean oven surfaces R69 90 Highly effective and reliable cleaning of large and small stainless steel surfaces For all stainless steel surfaces Not for CleanSteel or PerfectClean surfaces R Ideal for use in other Miele cleaning products Long lasting, perfect to use on Ceran and Stainless Steel products R

25 Built-in Refrigeration Diagrams K5122Ui Fridge FNS37402i Freezer K37472iD Fridge KFN37432iD Fridge Freezer KFN37692iDE Fridge Freezer KWT4154UG-1 84

26 Built-in Extractor Diagram Cooker Hoods Max/Min height of extractor to ceiling Hob to extractor height Counter top height IMPORTANT GUIDE LINES WHEN ORDERING EXTRACTORS: 1. Enquire if the customer wants a VENTED or RECIRCULATING model 2. Determine Counter Height 3. Determine Ceiling Height 4. Minimum Height for the Gas Hob to Extractor 65cm (models may vary check your brochure CD for full details) 5. Minimum Height for the Electric Hob to Extractor 45cm (models may vary check your brochure CD for full details) 6. Maximum possible height for both Gas and Electric Hobs to Extractor 70cm 7. Ceiling Height to floor minus counter height minus min / max Hob to Extractor length equals the min / max height of Extractor required 8. If the Required Extractor Length does not fit in with the min / max guide per extractor below order a specialised extractor length 9. Specialised Extractors are ordered on acceptance from the customer with full payment received 85

27 Terms and Conditions 1. Formation of the Contract: These terms of sale apply to all goods supplied by Miele (Pty) Limited, registered in South Africa with company registration number 1982/001769/07. Miele may at its discretion change these terms from time to time without notice. 1.1 No contract exists between the Customer and Miele for the sale of any goods until Miele has received and accepted the Customer s order and a refundable deposit equal to the VAT inclusive purchase consideration of the goods ordered. 1.2 The customer has the right to cancel the order prior to delivery in which case the deposit will be refunded to the customer. 1.3 All cancellations by customer before delivery must be submitted in writing to Miele. 1.4 Ownership of the goods is retained and stays vested in Miele until the purchase price has been paid in full. Description and price of the goods: 2.1 The description and price of the goods the Customer orders will be as shown on Miele s current price list at the time the Customer places the order and/or any supplementary price list that may be produced from time to time. Error and Omissions excluded. 2.2 The goods are subject to availability. If on receipt of the order, the goods ordered are not available in stock, Miele will inform the Customer as soon as possible, offer the Customer an alternative product or an alternative delivery date, or refund the Customer the deposit. 2.3 Every effort is made to ensure that prices shown in Miele s current price list or shown on its appliance displays are accurate at the time the Customer places the order. If an error is found, Miele will inform the Customer as soon as possible and offer the Customer the option of reconfirming the order at the correct price or cancelling the order. If the Customer cancels, Miele will refund the Customer the deposit. 2.4 In addition to the price, the Customer is required to pay an installation service charge or a delivery charge for the goods; such charge will be made available to the customer at the time of the customer placing the order. See clause The price of the goods and installation or delivery charges are inclusive of VAT. Payment: 3.1 for the goods and delivery charges can be made by any method shown on this Miele Customer Order. 3.2 The deposit paid by the customer will be applied against the purchase consideration of the ordered upon delivery of the goods, or against the purchase consideration for an alternative product supplied by Miele. 4. VAT on Exports: In terms of the requirements as stipulated in VAT Interpretation Note (a Direct export) VAT will be levied at zero rated for all export orders where Miele controls the export to the foreign destination. 4.2 (an Indirect export) VAT will be levied at the standard rate (currently 14%) where Purchaser controls the export to the foreign destination 5. Red Carpet Service: Installation and Delivery 5.1 The goods that the Customer orders and has submitted a refundable deposit equal to the VAT inclusive purchase consideration of the goods for installation or delivery charges, will be delivered to the address that the Customer gives when placing the order. 5.2 If the Customer s delivery address is within 100 km of the major centers of Johannesburg, Pretoria, Cape Town or Durban, the installation service charge is R1500 or R450 for a box drop delivery. Terms and Conditions apply. Terms and Conditions: Red carpet Service includes connection/installation of appliances by our trained Miele staff, product switch on and test, removal of packaging material, cleaning the appliances and the installation area Installation for MasterCool refrigeration is an additional R per unit over and above the R1500 installation charge. This includes pre-site inspection Installation for Island and downdraft extractors is R An additional charge for pre-site inspection of R500 applies The R450 delivery charge/box drop will include the connection of 2 free standing appliances or 2 built in appliances only Miele only provides installation or connection to existing services. Miele staff may not perform any plumbing or electrical work other than connection, fitment and electrical plug connection to wall sockets. 5.3 If the Customer s delivery address is not as mentioned in 5.2 Miele will deliver to the address as separately quoted. 5.4 If delivery cannot be completed after the second attempt through no fault of Miele, the Customer will be requested to collect the goods or pay an additional connection/installation cost thereafter. 5.5 Every effort will be made to deliver, connect and install the goods as soon as possible after the order has been accepted, and in any event within 30 days of order confirmation. No goods will be stored over 30 days from this date. However, Miele will not be liable for any loss or damage suffered by the Customer through any reasonable or unavoidable delay in connection/ installation. In this case, Miele will inform the Customer as soon as possible. Storage charges will apply after a 30 day storage period and such charges will be provided to the customer based on the size and number of appliances. 5.6 Additional installation and delivery charges apply for areas outside of the 100km radius of the major centers. These include Johannesburg, Pretoria, Durban and Cape Town. These charges will be quoted separately at the time of order placement. 5.7 The Customer will become the owner of the goods ordered and will be responsible for risk or loss or damage to them once they have been delivered to the Customer s nominated address. 5.8 The Customer agrees to accept installation and delivery of the appliances as inspected and as explained by the salesperson at the time of purchase and sale. 86

28 Terms and Conditions 5.9 The Customer understands and accepts the intended application of the appliance(s) and its application party for domestic use only The Customer or authorized party should be present at the time of installation or delivery, and must inspect goods for any signs of damage otherwise no claim for damages after delivery can be entertained by Miele Miele reserves the right to repair / replace any faulty component or part damaged at the time of delivery within a reasonable period of time not exceeding three working days. Returns: 6.1 Miele does not allow returns based on customer change of mind or wrong decision after delivery. 6.2 Can only be considered where the appliance has not been used and is in original packaging, manuals and other accessories are still available, and it can be proved that the goods were purchased following incorrect advice from Miele or its appropriate agent. 7. Warranty: 7.1 All goods supplied by Miele are warranted free from defects for 24 months from the date of supply, unless indicated other wise by Miele. This warranty does not affect the Customer s statutory rights as a consumer. 7.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident and negligence by the Customer or any third party, used otherwise than as recommended by Miele, failure to follow Miele s instructions, or any alteration or repair carried out without Miele s approval. 7.3 If goods supplied to the Customer develop a defect while under warranty, or the Customer has any other complaint about the goods, the Customer must notify Miele as soon as possible. 7.4 Miele reserves the right to inspect and repair all appliances during the period of notification of such fault. Miele commit to inspect and or repair the appliance within a reasonable timeframe. Data Protection: 8.1 Miele will take all reasonable precautions to deep the details of the Customer s order and payment secure, but unless Miele is negligent, Miele will not be liable for unauthorized access to information supplied by the Customer. 8.2 Miele will only use the personal information that the Customer provides for the purpose of fulfilling the Customer s order, unless the Customer agrees otherwise 9. Applicable Law: This agreement shall be governed by and construed in all respects in accordance with the laws of the Republic of South Africa and each party hereby submits to the non-exclusive jurisdiction of the Courts of the Republic of South Africa. This agreement complies with the new Consumer Protection Act affected on 1 April Miele will not be held liable for any damages or consequential damages resulting from connecting appliances at the Customer s premises by an employee or agent of Miele. Miele its employees and agents are hereby irrevocably indemnified against any claim of whatsoever nature resulting from an incorrect of faulty connection of appliances, including negligence on the part of Miele, its employees or agents. The customer herby warrants that all water and electrical connections are in good order and complies with any and all regulations, bylaws, and statutes. 87

29 Miele Call Centre Miele Centres Johannesburg (Bryanston) Pretoria (Brooklyn) /27 KwaZulu Natal (Umhlanga) /84 Cape Town (Tygervalley) /9 For Event bookings please contact your nearest Miele Centre ERRORS & OMMISSIONS EXEMPT