Emergency and Crisis Preparedness for Businesses
|
|
- Briana Hodges
- 5 years ago
- Views:
Transcription
1 Emergency and Crisis Preparedness for Businesses Every business hopes that nothing bad will ever happen to it. But, statistics show that the odds of a tragedy striking are not in a business s favor. Possible tragic events can range from fires, tornadoes, hurricanes, earthquakes, suicide attempts, injuries, arrests and fatal accidents, to the misconduct accusation of a staff member. These incidents are never planned, but a planned response to them should be. Without a plan, the wrong responses and actions tend to occur. Some actions can actually compound the impact of the original event. By having a plan in place, a business not only helps itself, but also is in a better position to care for the needs of its customers and employees. The business s standing in the community can remain stable and it can continue. The key to responding to such events actually is rooted in crisis preparation and planning. Proper inspection and knowledge of the location of emergency equipment is necessary. Adequate signage and access to phones and other communication devices can help prevent or minimize a catastrophic event, and deciding who will serve as the business s spokesperson during a crisis is necessary to avoid conflicting statements from being given to the customers, employees, public and media. Included here are forms that will aid and assist you in preparing fro an emergency or crisis, and instructions on what to do once a situation occurs. EMERGENCY AND CRISIS GENERAL SURVEY Does your business have an emergency and crisis plan in place? Does your business train management on how to respond to all possible emergencies? Does your business train floor employees on how to respond to emergencies? Does your business conduct regular evacuation and emergency response training? Does your business complete proper paperwork to document various emergencies? Are building exit routes clearly marked? Does your business have a sufficient number of first-aid kits available in key areas of the building? Has your business considered oxygen and defibrillator use Has your business identified any key employees with paramedic/emergency Yes No
2 medical technician or certified first-aid/cpr backgrounds? Has your business formed an emergency medical team? Does your business have quick access to phones at all times? Has your business identified a public spokesperson? Does your business have directors and officers insurance coverage in place? Has your business identified legal counsel? Have business hiring, personnel, and other policies been reviewed by legal counsel? Does your business have a decision-making body in regards to pressing charges? Has your business set aside funds to pay for legal counsel? Has your business set aside funds to pay deductibles and expenses related to insurance claims? Do you understand the terms and conditions of your insurance policy? Do you have a good, regular relationship with your insurance agent or representative? If you answered no to any of the survey questions, corrective action should be taken as soon as possible. EMERGENCY ACTION AND RECOVERY PLAN Preplanning is essential for successfully minimizing any adverse effects of an emergency or disaster on a business and its operations. Emergencies and disasters can take many forms, including physical perils, work accidents, or deliberate acts of terrorism or sabotage. The following action and recovery plans have been designed to identify the key elements that should be followed to help reduce the impact of an emergency or disaster. EMERGENCY TELEPHONE NUMBERS An emergency is any situation actual or imminent that endangers the safety and lives of people or the security of property. For assistance in a medical or safety emergency, call 911 or the local emergency numbers listed below. EMERGENCY 911 When you call: Identify yourself and the specific location of the emergency. Give the street address. Tell what has occurred. Be concise and factual. Relate known or suspected injuries or fatalities. Identify immediate help needed. If appropriate, notify individuals on your businesses emergency contact list. Stay on the phone until the operator advises you to hang up.
3 Local Emergency Numbers Ambulance Rape/Victim Services Fire Rescue Gas Leaks Doctor Poison Control Center Local Civil Defense Police (emergency) Local Weather Line Police (non-emergency) Business Location s Emergency Contact List Individuals who should be contacted in an emergency are: Name Work Number Home Number MEDICAL EMERGENCY In the event of an injury or other medical emergency: Call designated local emergency numbers. Identify your location, building name, street address, office/room/area of building. Describe the situation as to what has happened, types of injuries and help needed. Obtain or provide on-site first aid. Alert any necessary individuals that an emergency is occurring. Alert appropriate individual (insert name) who has reference to any personnel files for emergency medical instructions (e.g. diabetic). Designated individual (insert name) that should be chosen to notify family as appropriate. Make sure someone is in the parking lot to direct the emergency medical services team. Contact personnel at your business location who are trained and certified to administer first aid or CPR.
4 Name Telephone/Extension First Aid CPR FIRE In the event of a fire or explosion: Pull fire alarm and initiate building evacuation. Call 911 and report the location of the fire, the suspected cause and current status of the fire, and give your name and phone number. DO NOT use elevators for building evacuation. Exit building using the closest possible evacuation route. After all individuals have been cleared from the area, close all doors to the immediate area of the fire to help isolate the smoke and fire. Use the proper fire extinguishers to fight the fire if there is no additional danger to yourself. Follow all instructions from the fire department and police. Assemble outside the facility in designated areas (insert areas). Account for all individuals once assembled in designated areas. DO NOT go back into the building. Re-enter only after the all-clear is given by the fire department. Fire Drills: Conduct on regular periodic intervals. Identify opportunities for improvement of current fire evacuation plan and opportunity for staff to put plan into action. Items to Evaluate: Transmission of alarm. Preparation for building evacuation. Assembly and accounting of individuals and overall following of written fire evacuation plan.
5 EARTHQUAKE An earthquake can affect some areas of the country, this section is devoted to procedures that should be followed in the event of an earthquake. In the event of an earthquake: When an earthquake happens, stay calm. Do not run or panic. Remain where you are. Take shelter under your desk, a solid table, or couch against an interior wall or stairwell. Stay away from electrical equipment, windows, outside doors, file cabinets, bookshelves, etc., as these are dangerous areas. Hang on to your protection (desk, table, etc.) and count out loud (one-one thousand, two-one thousand, three-one thousand) to give yourself a time reference and to assure others around you. Keep away and face away from windows to avoid flying glass. Do not stand under light fixtures or near stock shelves. If you are indoors stay indoors. If you are outdoors stay outdoors, but stay away from overhead wires, poles or anything that might shake loose and fall. If you are in a vehicle, stop. Remain in your sheltered area until at least 10 seconds after the ground has stopped shaking. As you leave your shelter, notice any dangling objects that might fall and strike you. Avoid these objects. Warn others of any existing dangers as they are identified. Do not use the telephone. Replace phones that have been knocked off their hooks. Power down all electrical components starting in your work area. Power down components in the other areas of the building. Do not use the elevator. Identify the location of the nearest exit and evacuate slowly and methodically to the pre-designated emergency evacuation meeting place outside the building. Account for all individuals once assembled in designated areas. Notify emergency authorities of the incident. RIOTS In the event of a civil disturbance or riot taking place in front of the building: Remain in the building. Lock all doors and pull blinds shut. Stay away from the windows Call 911.
6 SEVERE WEATHER/TORNADO As severe thunderstorms and tornadoes can affect almost all areas of the country, this section is devoted to procedures that should be followed in the event of these severe weather conditions. Should threatening weather conditions develop: Use your facility s weather alert radio or television weather channel to monitor the approach and severity of the weather. Tornado Watch means weather conditions are favorable to the formation of tornadoes. Tornado Warning means a tornado has been sighted in the area. If the Weather Service issues a severe weather or tornado warning for your immediate area, warn all individuals. Close all doors and stay away from windows. Employees should move to a pre-planned shelter area. A flashlight and battery-powered radio should be made available to keep in or take to the shelter area. Remain in the shelter area until an all-clear is given. Reconvene employees when the emergency is past to make sure everyone is safe. Discourage employees from leaving the building in the event of an emergency. SHELTERS Best areas: Basement. Inside walls on opposite side of corridor from which storm is approaching. Restrooms without windows. Interior hallway on lowest or ground floor (no windows, doors secured at either end). Areas to avoid: Lobbies. Walkways. Atriums. End rooms in one-story buildings. Rooms with large glass areas. Hallways that could become wind tunnels.
7 In open country: If you re in a car, don t attempt to drive out of the way of a tornado. Tornadoes are very unpredictable in their movements. Get out of your car and lie flat in the nearest ditch or ravine, face down with hands over the back of your head. NATURAL DISASTERS Blizzards Monitor approaching winter storm conditions freezing rain, sleet, heavy snow, sustained high winds, wind-chill conditions. Ensure that employees are aware of cold weather safety rules and understand policy for operating or closing under adverse weather conditions. Floods In heavy rains, be aware of flash floods. If you see any possibility of a flash flood occurring, move immediately to a safer location. Monitor reports on flood conditions. If advised to evacuate, secure the building, lock the doors and windows and calmly leave immediately. Lightning When a thunderstorm threatens, go immediately inside for protection. While indoors, stay away from windows, water, sinks, faucets and phones. If you are in a hard-topped car, stay there. If you are caught outside, stay away from any object that could act as a natural lightning rod, such as a tall tree in an open area. Stay clear of open fields, open water or small isolated sheds. If you are caught in a field, crouch low to the ground, but do not lie flat on the ground. Get away from fences or other metal objects. MENACING PERSON/WEAPONS THREAT If there is a potentially dangerous person in your area: Call 911 or other designated emergency number when it is safe to do so. Notify any manager or designated emergency personnel to handle these situations. If you are in a position to explain your situation, give as much information as possible and give your address. Remain calm and cooperate with the person(s). Make no sudden movements. If safe to do so, quietly leave the area.
8 If the threat is outside the building, lock the facility immediately. KIDNAPPING/HOSTAGE SITUATION For any situation involving either kidnapping or a hostage situation of a staff person or business owner, summon appropriate designated personnel immediately. If you receive a phone call regarding an employee or business owner kidnapping/hostage situation: Keep caller on the line to get as much information as possible. Use the Kidnapping/Hostage Checklist to record all information. Call 911 or other designated emergency number. If you receive a ransom note: Call appropriate designated personnel immediately. Minimize additional handling of the note until it can be delivered to authorities. FACILITY CLOSING Official closing of the facility for unscheduled reasons will be ordered by a designated individual: Notice of closings during office hours will be given by a company designated person to employees. Notice of cancellation of regular business hours or special activities will be given by a company designated person to employees. MEDIA COMMUNICATIONS Emergency situations attract media attention. For that reason, media crisis communications are an important part of emergency response procedures: Instruct all employees to direct all media inquiries they receive to the designated spokesperson for the business. This will help ensure that all media interview the designated spokesperson and that all media receive accurate, identical information.
9 HARASSING/OBSCENE TELEPHONE CALLS If you are receiving harassing calls, the best way to handle the situation is to immediately hang up without saying anything to the caller. If the caller does not receive a response, he/she will usually stop calling: If the calls are threatening in any way, or are continuous, please contact the appropriate designated authorities immediately and give your name, phone number, location, date and time of harassing calls, and content of the calls. If any harassing or obscene messages are left in your voic box, save those messages in case they are needed for evidence. Sometimes callers become abusive. If all customer relations tools and techniques do not move the customer into more productive behavior, it might become necessary to terminate the conversation. Display empathy for caller s predicament. Remain calm and reasonable. Forewarn caller that unless abusive language is discontinued, you will hang up. (Ex. I am sorry you feel the way you do. However, this conversation is not productive, so if we can t get back on a positive track, I will terminate this call. ) BOMB THREAT When a bomb threat is received by phone: If the threat of explosion is immediate, evacuate all people from the building at once. If the caller indicates there is some time before the bomb will go off, try to get as much information as possible about the location and description of the bomb and the caller. Use the Bomb Threat Checklist to record all information. Stay on the line only as long as the caller continues to provide useful information. Immediately evacuate the building and take the checklist with you. Call 911 or other designated emergency number and convey all of the above information. All bomb threats and warnings received by telephone or by mail should be taken seriously and reported immediately to management and appropriate authorities. Discovery of a suspicious item: If you find an item you suspect is a bomb, DO NOT touch, move or disturb the item. Call 911 or other designated emergency number immediately. Then notify the appropriate individuals. Keep persons away from the area until help arrives. Do not use cell phones or electrical devices anywhere near the suspicious package.
10 DOMESTIC SITUATION For any domestic situation: Call the designated individual. Remain calm. If safe to do so, alert other employees that an emergency/danger is present or imminent and quietly leave the area. In the event that you observe volatile behavior, politely ask to intercede. Continue to monitor the situation. If it accelerates, call 911 or other designated emergency number if necessary. BUSINESS CONTINGENCY PLANNING Emergencies like fires, smoke, water, or vandalism damage at your facility will always strike without warning. Immediate response in a crisis can save thousands of dollars in reducing damage. It also may allow you to resume normal business operations faster, eliminating the many problems extended business interruptions can create. Keep this information in a safe location on-site, as well as at a key staff member s home. You also may require that the following information is on file with the person in charge business contingency planning for your business. Alternate Business Location Develop an alternative business location plan of action should the facility sustain a loss rendering the facility and grounds inhabitable for a period of time. Financial Authorization Approval Identify and know who the key staff members are in your business that have authority to sign work authorizations on-site so work can begin without delay in case of a disaster. Insurance Information Make sure all current insurance records and information are on file. Know how to notify the insurance company of a problem as soon as possible. Building Contractors Make a list of all contractors/services used on regular basis and in the event of an emergency (i.e., general contractor, phone company, fire sprinkler service, computer maintenance, elevator maintenance, generator rental, electrical contractor, HVAC contractor, plumbing contractor, glass company, snow removal, emergency board-up, window cleaning company, environmental hauling company, fire/smoke/water damage restoration company). Include contact persons and phone numbers.
11 A separate disaster recovery profile should be completed for each building. Key staff member(s) who have intimate knowledge of the building(s) should be identified. Building Information Primary building statistic records should be maintained on all buildings (i.e., year constructed, year of latest structural renovation, blueprint location, building specifications, elevators, stairwells, entrances, building usage, hour of operation, hot water heaters, plumbing information, HVAC information, fire protection systems, hazardous materials on any structural surfaces, hazardous materials stored on-site, electrical information, emergency lighting, building construction type including roof type, special floors/walls in the building, etc.). Priority Areas List in priority order, those areas most crucial to the operation of the facility. Secured Area List all individuals who have access to security systems or secured rooms. List persons who have access to areas if not on premises. Grounds List information on facility grounds (i.e., on-site parking, storage areas, hazardous storage areas, parking lot drainage, outside buildings, storage tanks, dumpsters, etc.). Furniture/Fixtures/Equipment/Inventory Make a list of furniture, fixtures, equipment and inventory present in each building. Put together a video tape documentation of furniture and fixtures and store the tape in a secure, fire-proof location. Make note of any custom built furniture, fixtures or equipment. Note the lighting systems and window coverings. Computer/Electronics/Audio Visual Develop a written computer/electronic hardware and software detail list. Ensure that all software is backed up daily and in a secure, fire proof location. Determine what medium the information is stored (i.e., magnetic tape, floppy disk, laser disk, hard disk, etc.). List any electronic data processing (EDP) equipment that is leased. Maintain current records of maintenance contracts in place locally for EDP equipment. Develop an alternative plan of action should the facility sustain a loss rendering the system useless for a period of time. Identify the person on-site who has intimate knowledge of the EDP system and equipment. Determine if you have any special or additional insurance coverage for EDP or communication equipment and maintain these records accordingly. Determine what
12 type and estimated quantity of computer, sound system and telephone switching equipment is on-site. Location Item Description Maintenance Agreement Yes or No $ Value Warranty Yes or No Valuable Contents List any antiques or art work, or other valuable collectibles that may be in office environments. Establish who is responsible for the fate of valuables and are the valuables insured for disaster as well as theft. Location Item Person Responsible $ Value
13 SAMPLE EMERGENCY DIAGRAM (APPENDIX A) Exit FE EL Exit Warehouse EL FE EL Retail Area FE FA Exit FE EL Exit FE FA EL Evacuation Routes Fire Extinguisher Fire/Alarm Panel Emergency Lighting
14 BOMB THREAT CHECKLIST (APPENDIX B) Use this form to record all information if you receive a bomb threat. BE CALM, BE COURTEOUS, LISTEN, DO NOT INTERRUPT Describe exact words of caller: Questions to ask? 1. When is the bomb going to explode? 2. Where is the bomb right now? 3. What kind of bomb is it? 4. What does it look like? 5. Why did you place it? 6. Where are you calling from? 7. Who are you? CALLER S VOICE (Circle One) Male Female Adult Juvenile Accent Well Spoken Irrational Incoherent Foul Calm Angry Excited Slow Rapid Soft Loud Laughter Crying Normal Slurred Nasal Speech Impediment Unusual Breathing Raspy Clearing Throat Deep High Cracking Voice Disguised Familiar Taped Other Message Read If voice is familiar, whom did it sound like? Did the caller indicate knowledge of your facility?
15 BACKGROUND SOUNDS (Circle One) Male Female Adult Juvenile Accent Street Noises Dishes Voices PA System Music House Noises Motor Aircraft Quiet Static Animal Noises Long Distance Office Machinery Factory Machinery Other Name: Department: Phone: Date Received: Time Received: Time Ended: Call 911 or other designated emergency number immediately after caller hangs up. TAKE THIS CHECKLIST WITH YOU AS YOU EVACUATE THE BUILDING KIDNAPPING/HOSTAGE CHECKLIST (APPENDIX C) Use this form to record all information if you receive a call from someone claiming to have kidnapped or taken an individual hostage. IMPORTANT REMAIN CALM. Continue to speak in a normal tone. Ask the caller to repeat the message. Describe exact wording of threat: DESCRIPTION OF CALLER S VOICE (Circle One) Angry Stutter Excited Calm Nasal Raspy Rapid Deep Lisp Slow Loud Clearing Throat Laughter Soft Ragged Cracking Voice Normal Disguised Deep Breathing Crying Slurred Familiar Distinct Accent If voice is familiar, who did it sound like?
16 Questions to ask? 1. Who has been kidnapped/taken hostage? 2. Who are you? 3. How can we be sure you have the person you say you do and that he/she is safe and unharmed? 4. What are your demands? 5. When will he/she be released? 6. If we meet your demands, how do we know he/she will be released unharmed? 7. Where/how can we reach you? BACKGROUND SOUNDS (Circle One) Clear Office Street Noises Animal Music Voices Local Factory Machinery Static PA System Other House Noise Long Distance Motor SPEECH PATTERNS (Circle One) Well Spoken Accent Foul Message Read Incoherent Other Taped Estimated age of caller? Did caller indicate knowledge of the facility? Phone number at which call was received? Name: Department: Phone: Time of call: Date of call: Time call ended: Call 911 immediately after the caller hangs up.
17
METROPOINT EMERGENCY PROCEDURES GUIDE. 600 South Highway 169 St. Louis Park, Minnesota
METROPOINT EMERGENCY PROCEDURES GUIDE METROPOINT 600 South Highway 169 St. Louis Park, Minnesota 55426 952-546-8700 INTRODUCTION While emergency and disasters are unpredictable and strike without warning,
More informationEMERGENCY PROCEDURES
Fresno Pacific University EMERGENCY PROCEDURES CALL: CAMPUS SECURITY ext. 2298 (453-2298, 24 hours) GIVE: YOUR NAME AND TELEPHONE NUMBER NAME OF VICTIM LOCATION AND TYPE OF PROBLEM LET CAMPUS SECURITY
More informationMen s Shelter SACOT Program 1210 North Tryon Street Charlotte, NC 28206
MECKLENBURG COUNTY Community Support Services Men s Shelter SACOT Program 1210 North Tryon Street Charlotte, NC 28206 Emergency Response Guide The Safety Committee prepared this Emergency Response Guide.
More informationEmergency Phone Numbers. Cut Here
To report any police, fire, or medical emergency, call: From campus: 9-911 Off campus or from a cell phone: 911 Stay on the line with the dispatcher. Provide the location of the building involved and your
More informationEmergency Phone Numbers. Cut Here
In the event of fire, activate the building s fire alarm system BEFORE calling 911. Evacuate the building immediately! To report any police, fire, or medical emergency, call: From campus: 9-911 Off campus
More informationEMERGENCY PROCEDURES FLIP CHART
EMERGENCY PROCEDURES FLIP CHART SECURITY COMMAND CENTER 214.828.8802 MANAGEMENT OFFICE 214.828.8800 2711 North Haskell Avenue Dallas, Texas 75204 Please read and understand all instructions thoroughly.
More informationSouth Portland Fire Department Fire Station Emergency Action Plan
South Portland Fire Department Fire Station Emergency Action Plan EMERGENCY ACTION PLAN For: Facility Name: Central Fire Station Facility Address: 684 Broadway Date Prepared: 5/1/2015 Page 2 of 13 EMERGENCY
More informationEMERGENCY RESPONSE GUIDEBOOK South Hamilton Campus February 2016 Reviewed and Updated
EMERGENCY RESPONSE GUIDEBOOK South Hamilton Campus February 2016 Reviewed and Updated Emergency Phone Numbers To report any police, fire, or medical emergency, call: Using campus phone: 911 (You will be
More informationEMERGENCY GUIDE. Leeward Community College. OCTOBER 2011 EMERGENCY 911 (Police, Fire, Ambulance)
Leeward Community College Wai`anae Campus EMERGENCY GUIDE OCTOBER 0 EMERGENCY 9 (Police, Fire, Ambulance) http://www.leeward.hawaii.edu/emergency-info The Emergency Guide is disseminated Campus-wide in
More informationCAMPUS EMERGENCY QUICK REFERENCE
CAMPUS EMERGENCY QUICK REFERENCE SEVERE WEATHER/WINTER WEATHER... 2 FIRE/EXPLOSION... 3 BOMB THREAT/ATTACK... 4 BOMB THREAT CHECKLIST... 5 ACTIVE SHOOTER/ARMED SUBJECT... 6 BIOTERRORIST INCIDENT/ATTACK...
More informationEMERGENCY RESPONSE GUIDELINES
EMERGENCY RESPONSE GUIDELINES ROBERT MORRIS PROVIDED BY THE PUBLIC SAFETY DEPARTMENT AND THE UNIVERSITY SAFETY COMMITTEE 1921 412-397-2424 DO NOT REMOVE FROM THIS AREA INTRODUCTION CLASSROOM EMERGENCY
More informationEMERGENCY RESPONSE GUIDE
EMERGENCY RESPONSE GUIDE Police Fire Ambulance Call 911 University of Maryland University College 3501 University Boulevard East Adelphi, MD 20783-8054 USA To use a fire extinguisher, learn how to PASS
More informationEmergency Operations Policy and Safety Plan
Emergency Operations Policy and Safety Plan Faith Theological Seminary takes reasonable steps to protect the lives and health of all individuals on the FTS campus. Staff, equipment and information resources
More informationDivision of Public Health Administrative Manual
Health and Safety Emergency Evacuation Procedure Revision History: Original Effective Date: 1/01/07 Last Reviewed: 4/1/17 PURPOSE It may be necessary to evacuate a State facility or other areas where State
More informationEmergency Procedures. Emergency Phone Numbers. Unisafe (Security) (07) or extension 4444 Police, Fire Service or Ambulance 1-111
Facilities Management Emergency Procedures Unisafe Guidelines for managing emergency situations Unisafe (Security) (07) 838 4444 or extension 4444 Police, Fire Service or Ambulance 1-111 Emergency Phone
More informationChief Fire Wardens, Fire Wardens & Occupants of the Suncor Energy Centre
Chief Fire Wardens, Fire Wardens & Occupants of the Suncor Energy Centre April 2018 1 Table of Contents IMPORTANT TELEPHONE NUMBERS... 3 INTRODUCTION... 3 TENANT ROLES & RESPONSIBILITIES... 4 EMERGENCY
More informationEMERGENCY ACTION PLAN (EAP)
University of Alaska Fairbanks GEOPHYSICAL INSTITUTE Alaska Satellite Facility (ASF) Richardson Site FS670/FS671 EMERGENCY ACTION PLAN (EAP) Date Adopted: August 2014 Revised: February 2015 By: Deborah
More informationEmergency Procedures Handbook. Fireweed Business Center 725 E. Fireweed Lane Anchorage, Alaska (May 2017)
Emergency Procedures Handbook Fireweed Business Center 725 E. Fireweed Lane Anchorage, Alaska 99503 (May 2017) EMERGENCY TELEPHONE NUMBERS Anchorage Fire Department 911 Anchorage Police Department 911
More informationEmergency Action Plan
Emergency Action Plan Facility Name: Wellshire Events Center Facility Address: 3333 S Colorado Blvd, Denver, CO 80222 Updated 1/24/2018 EMERGENCY PERSONNEL NAMES AND PHONE NUMBERS DESIGNATED COFPA RESPONSIBLE
More informationEmergency Quick Reference Guide Calvin College
Emergency Quick Reference Guide Calvin College Campus Safety (Emergency) 3-3333 (campus phones) 526-3333 (other phones) Campus Safety (non-emergency) 6-6452 (campus phones) 526-6452(other phones) Fire
More informationProcedure: Emergency Preparedness Response & Operational Control
Procedure: Emergency Preparedness Response & Operational Control 1. Purpose To ensure procedures are in place to manage emergencies within GSCC worksites. 2. Actions Required Identify work places and work
More informationEMERGENCY PROCEDURES. All Emergencies: Dial 911 from any Campus Phone. Menomonee Falls W152 N8645 Margaret Road Menomonee Falls, WI
EMERGENCY PROCEDURES All Emergencies: Dial 911 from any Campus Phone Waukesha 327 E. Broadway Waukesha, WI 53186 262.695.6504 Menomonee Falls W152 N8645 Margaret Road Menomonee Falls, WI 53051 262.695.6208
More informationSam Houston State University CAMPUS EMERGENCY & PROCEDURES
Sam Houston State University CAMPUS EMERGENCY & PROCEDURES EMERGENCY 911 (9-911) EMERGENCY ON-CAMPUS 4-1000 (On-campus Prefix #294. Dial 8 first on-campus phones for off-campus calls) For more information,
More informationEmergency Phone Numbers. Cut Here
Cut Here To report any police, fire, or medical emergency, call 911 Stay on the line with the dispatcher. Provide the location of the building involved and your exact location. This is especially critical
More informationBrown-Lupton University Union Responding to Emergency Manual
Brown-Lupton University Union Responding to Emergency Manual Page 1 Table of Contents Emergency Telephone Numbers... 3 Introduction... 4 Employee Readiness... 5 Medical Emergency/Injury... 6 Fire Emergency...
More informationGranite Park EMERGENCY PLAN Granite Parkway Plano, Texas P a g e
Granite Park 5700 Granite Parkway Plano, Texas 75024 EMERGENCY PLAN 1 P a g e EMERGENCY PROCEDURES HANDBOOK TABLE OF CONTENTS Introduction...3 Emergency Numbers...4 Fire Evacuation Procedure....5 Building
More informationEMERGENCY PROCEDURES HANDBOOK FOR NORTHERN ARIZONA UNIVERSITY NAU.EDU/READY
EMERGENCY PROCEDURES HANDBOOK FOR NORTHERN ARIZONA UNIVERSITY NAU.EDU/READY INTRODUCTION To ensure a safe campus, at Northern Arizona University, we must work together as a community to be prepared for
More informationAdopted February 1977 Recoded May 1998 Revised September 2007 Reviewed July 2014 Revised July 2017 EMERGENCY DRILLS
Adopted February 1977 Revised September 2007 Reviewed July 2014 APS Code: EBCB EMERGENCY DRILLS The Superintendent of Schools shall establish procedures for emergency drills to include fire/evacuation,
More informationTexas Woman s University
Texas Woman s University Library Policy Manual Policy Name: Policy Number: Next Review TWU: Library Emergencies N/A N/A Last Library Review: July 2018 Next Library Review: July 2019 Purpose: This policy
More informationTable of Contents: EMERGENCY PREPAREDNESS EMERGENCY ALERTS MEDICAL EMERGENCIES CAMPUS VIOLENCE HAZARDOUS MATERIALS SUSPICIOUS PERSON / BEHAVIOR
Table of Contents: EMERGENCY PREPAREDNESS EMERGENCY ALERTS MEDICAL EMERGENCIES CAMPUS VIOLENCE HAZARDOUS MATERIALS SUSPICIOUS PERSON / BEHAVIOR EMERGENCY CONTACT / CALL TREE FIRE SUSPICIOUS OBJECTS / MAIL
More informationHEALTHWEST PROCEDURE. No Prepared by: Effective: February 6, 2008 Revised: June 5, 2017 Environment of Care Committee
HEALTHWEST PROCEDURE Prepared by: Effective: February 6, 2008 Revised: June 5, 2017 Environment of Care Committee Approved by: Subject: Life Safety/Fire and Emergency Preparedness s Julia Rupp, Executive
More informationEmergency Preparedness Guide
Clarkson College Emergency Preparedness Guide Security is everyone s responsibility FOR: Faculty, Staff & Students November 2017 Table of Contents Introduction...................... 1 Important Phone Numbers......................
More informationCampus Emergency Procedures Guide
Campus Emergency Procedures Guide 1 Table of Contents PREFACE... 3 INTRODUCTION... 3 DECLARATION OF A CAMPUS STATE OF EMERGENCY... 3 RESPONSIBILITIES... 4 EMERGENCY NOTIFICATION SYSTEMS... 4 Outdoor Warning
More informationWESTCHESTER PUBLIC LIBRARY EMERGENCY POLICY. Revised January 12, 2017
WESTCHESTER PUBLIC LIBRARY EMERGENCY POLICY Revised January 12, 2017 GENERAL PROVISIONS In the event of emergency, it is the primary responsibility of the library staff present to do whatever is necessary
More informationSTAFF, FACULTY AND STUDENTS EMERGENCY GUIDE
STAFF, FACULTY AND STUDENTS EMERGENCY GUIDE Last Updated May 2018 EMERGENCY CONTACTS From an off-campus phone: On campus, using a cell phone Police/Fire/Ambulance 911 Campus Security 1-815-599-3652 Police
More informationGENERAL EMERGENCY PLANNING
GENERAL EMERGENCY PLANNING 1. Purpose: This emergency policy sets forth procedures and responsibilities for responding to certain emergencies. While not every conceivable emergency can be planned for,
More informationAugust 2012 CRISIS MANAGEMENT PLAN
August 2012 CRISIS MANAGEMENT PLAN 1 Table of Contents 1. DUTIES AND RESPONSIBILITIES OF CRISIS TEAM MEMBERS 2. FIRE ALARM PROCEDURES/ FALSE ALARM PROCEDURE 3. TORNADO / SEVERE STORMS / OTHER WEATHER 4.
More informationLouisiana Tech University
Louisiana Tech University Part III EMERGENCY RESPONSE PLAN FOR STUDENTS JANUARY, 2013 SECTION I. INTRODUCTION... 3 Purpose... 3 Communications... 3 Role of Students... 3 SECTION II. CRITICAL PROCEDURES...
More informationBARRETT BUILDING EMERGENCY EVACUATION PLAN BARRETT BUILDING EVACUATION TEAM
BARRETT BUILDING EVACUATION TEAM The Barrett Building Evacuation Team (BBET) will sweep each floor, if conditions permit, to make sure all employees are notified of the current emergency situation and
More informationEmergency Procedures Quick Reference Guide
Emergency Procedures Quick Reference Guide IN AN EMERGENCY ON CAMPUS DIAL 817-272-3003 Environmental Health & Safety Office of Emergency Management Revised 06.08.2017 Table of Contents Emergency Procedures
More informationUNIVERSITY OF WEST GEORGIA Crisis Management Plan. Prepare. Respond. Recover.
UNIVERSITY OF WEST GEORGIA Crisis Management Plan.. Recover. Crisis Management Plan.. Recover. Safety and preparation is a responsibility for everyone, both for yourself and for the University of West
More informationWatkins Center 3500 Ellington Street Charlotte, NC 28211
MECKLENBURG COUNTY Community Support Services Watkins Center 3500 Ellington Street Charlotte, NC 28211 Emergency Response Guide The Safety Committee prepared this Emergency Response Guide. This document
More informationEMERGENY INFORMATION AND INSTRUCTIONS. Table of Contents
EMERGENY INFORMATION AND INSTRUCTIONS Table of Contents EMERGENCY CONTACTS... 1 GENERAL EMERGENCY OVERVIEW... 1 PREPARING FOR EMERGENCIES... 1 MY BUILDING INFORMATION... 1 ACTIVE SHOOTER... 2 BOMB THREAT...
More informationEmergency Procedures Quick Reference Guide
Emergency Procedures Quick Reference Guide IN AN EMERGENCY ON CAMPUS DIAL 817-272-3003 Environmental Health & Safety Office of Emergency Management Revised 05.30.2018 Table of Contents Emergency Procedures
More informationEmergency Preparedness Guide
Emergency Preparedness Guide GRAYSLAKE CAMPUS The College of Lake County Emergency Preparedness Guide has been developed to provide you with practical guidelines to follow before, during and after an emergency.
More informationBUILDING EMERGENCY ACTION PLAN
This Building Emergency Action Plan (BEAP) is specific to and is meant to be used in conjunction with the SBTS & Boyce College Emergency Procedures page to assist building occupants in getting to safety
More informationBARRETT BUILDING EMERGENCY EVACUATION PLAN BARRETT BUILDING EVACUATION TEAM
BARRETT BUILDING EVACUATION TEAM The Barrett Building Evacuation Team (BBET) will sweep each floor, if conditions permit, to make sure all employees are notified of the current emergency situation and
More informationCerritos College Emergency Procedures (Campus Safety Plan)
CERRITOS COLLEGE POLICE DEPARTMENT ~11110 E. ALONDRA BLVD., NORWALK CA 90650 ~Ph. (562)924-3618 Fax. (562)402-0289~ Cerritos College Emergency Procedures (Campus Safety Plan) In Case of Emergency Dial
More informationLYON COLLEGE CRISIS PLAN PROCEDURES
LYON COLLEGE CRISIS PLAN PROCEDURES 2014 EVACUATE Table of Contents Fire, Explosion Page 3 Bomb Threat Page 3 Flooding Page 4 Gas Leak Page 4 Chemical Spill Indoors Page 4 SHELTER Chemical Spill Outdoors
More informationEMERGENCY PREPAREDNESS PLAN. Moscone West
EMERGENCY PREPAREDNESS PLAN Moscone West Revised: 04/14/10 Moscone West, 800 Howard Street, San Francisco, CA 94103 Telephone (415) 974-4000 Fax (415) 974-4073 www.moscone.com Table of Contents Introduction...
More informationSection 5 Brieser Construction SH&E Manual
Brieser Construction SH&E Manual May 31 2011 The purpose for this procedure is to identify organizational responsibilities needed to manage in the event of a disaster or emergency evacuation. This procedure
More informationEMERGENCY PROCEDURES
EMERGENCY PROCEDURES KNOW WHAT TO DO BEFORE A DISASTER STRIKES Dial 111 for Emergency Services Fire, Ambulance, Police) if required. Act on evacuation alarm or instruction from Wardens. Wardens are identified
More informationEMERGENCY TELEPHONE NUMBERS
Building Safety Plan EMERGENCY TELEPHONE NUMBERS POLICE AND FIRE 911 BUILDING PROCTOR. DEPARTMENT CHAIR LAB COORDINATOR. SAFETY OFFICER 719.549.2513 ENVIRONMENTAL HEALTH SERVICES 719.549.2513 EVACUATION
More informationEmergency Guidebook WEAPONS ON CAMPUS ACTIVE SHOOTER BOMB THREAT FIRE / EXPLOSION CRIME REPORTING EVACUATION HAZMAT SPILL HIGHWAY HOSTAGE SITUATION
Emergency Guidebook WEAPONS ON CAMPUS CRIME REPORTING HAZMAT SPILL INTRUDER ON CAMPUS MEDICAL EMERGENCY SEXUAL ASSAULT SUSPICIOUS PACKAGE ACTIVE SHOOTER EVACUATION HIGHWAY EMERGENCY LOCKDOWN MISSING PERSON
More informationSam Houston State University Emergency Response Plan
Sam Houston State University Emergency Response Plan Emergency Telephone Numbers University Police Dispatch 936-294-1000 (24-hours) Environmental Health & Safety 936-294-1921 (8 am -5 pm) Walker County
More information2012 SunTrust Center ERT Annual Review. 919 East Main St. Richmond, VA
2012 SunTrust Center ERT Annual Review 919 East Main St. Richmond, VA 1 & 2 Purpose of Emergency Response Program Emergency Response Team, Members and Responsibilities Evacuation Procedures Other Emergency
More informationRevised 06/07 EMERGENCY GUIDELINES
Revised 06/07 EMERGENCY GUIDELINES Emergency Information In the event of hazardous weather or other natural emergencies, medical alerts, or campus closings or delays employees should check their university
More informationWhat is an Emergency?
1 Preparing for Emergencies What is an Emergency? An emergency is a sudden unforeseen crisis, usually involving danger, which calls for immediate action. It is a situation that can directly or indirectly
More informationBUILDING EMERGENCY ACTION PLAN
This Building Emergency Action Plan (BEAP) is specific to and is meant to be used in conjunction with the Student/Employee Emergency Pamphlet to assist building occupants in getting to safety quickly during
More informationLivingston Intl. Emergency Procedures Guide
Livingston Intl. Emergency Procedures Guide Table of Contents Introduction... 2 EMERGENCY CONTACTS... 3 Emergency Procedures... 3 Employee Responsibilities... 3 Management Responsibilities... 3 Fire Warden/Searcher
More informationUNITY TEMPLE EMERGENCY RESPONSE PLAN Fire and Emergency Services 911
UNITY TEMPLE EMERGENCY RESPONSE PLAN Fire and Emergency Services 911 Unity Temple Sales Desk (312) 994-4049 (4049 internally) Office 4047 & 4048 931 Recep. Desk: (ext. 3812) or (708) 708-725-3812 H&S Caretakers
More informationSam Houston State University Emergency Protocol Quick Reference Guide
Sam Houston State University Emergency Protocol Quick Reference Guide Emergency Telephone Numbers Walker County 911 District 9-911 (from campus telephone) University Police Dispatch 4-1000 (24-hours) Physical
More informationSPECIAL EDITION - NATIONAL PREPAREDNESS MONTH
P A G E 1 S E P T E M B E R 2 0 1 7 SPECIAL EDITION - NATIONAL PREPAREDNESS MONTH September is recognized as National Preparedness Month. We should all take action to prepare! We are all able to help first
More informationEmergency Action Plan
Emergency Action Plan EMERGENCY ACTION PLAN for Facility Name: Facility Address: Directions to facility: EMERGENCY PERSONNEL NAMES AND PHONE NUMBERS DESIGNATED RESPONSIBLE OFFICIAL Name: Phone: EMERGENCY
More informationDIAL 911 EMERGENCY PROCEDURES
IN EMERGENCY DIAL 911 EMERGENCY PROCEDURES INTRODUCTION This guide is intended to help faculty, staff, and students respond to emergency situations that may occur on the CSUCI campus. The guide will serve
More informationCollege: Campus: Building: Room #: Building Marshall: # 1 st Responder: # 2 nd Responder: # Cut to 3 3/4 x 11 - white
Cerro Coso Community College EMERGENCY RESPONSE QUICK REFERENCE GUIDE College: Campus: Building: Room #: Building Marshall: # 1 st Responder: # 2 nd Responder: # Cut to 3 3/4 x 11 - white EMERGENCY NUMBERS
More informationFCCLA Meeting Emergency & Crisis Policy. Updated May I. Introduction. II. Emergency Contact Plan
FCCLA Meeting Emergency & I. Introduction Crisis Policy Updated May 2015 Though the likelihood and impact of crisis varies from event to event, we know that, in today s world, the risk is always present.
More informationContingency/Emergency Plan for all Hazards Page 1 of 9
Contingency/Emergency Plan for all Hazards Page 1 of 9 1. OBJECTIVE To ensure that through providing emergency procedures and guidelines that in the case of an emergency, personnel will be able to act
More informationEMERGENCY ACTION GUIDE
EMERGENCY ACTION GUIDE IN THE EVENT OF LIFE-THREATENING OR EXTREME EMERGENCY CALL 911 FIRST. CENTRAL CAMPUS PUBLIC SAFETY Dial 6666 from campus phone or call 215.641.6666 WEST CAMPUS PUBLIC SAFETY Dial
More informationCAMPUS EMERGENCIES CAMPUS EMERGENCIES WHAT TO DO IN THE EVENT OF A CAMPUS EMERGENCY
CAMPUS EMERGENCIES WHAT TO DO IN THE EVENT OF A CAMPUS EMERGENCY Emergencies can occur at any time, often without warning. This information can help you deal with many emergency situations appropriately.
More informationEMERGENCY PLAN PROCEDURES
EMERGENCY PLAN PROCEDURES Proviso Township High Schools District 209 Proviso Township High Schools is committed to the safety and security of students, faculty, staff and visitors on its campus. This condensed
More informationGM Technical Center Emergency Phone Number:
GM Technical Center Emergency Phone Number: 586 986-6112 Call the emergency number 586 986-6112 (Do NOT Call #911 directly). Advise security of your location and the nature of the victim s illness/injury.
More informationOklahoma HOSA Future Health Professionals Emergency and Crisis Policy
I. Introduction Though the likelihood and impact of crisis varies from event to event, we know that, in today s world, the risk is always present. Oklahoma HOSA believes that the following policy and procedures
More informationBe Safe and Be Prepared! EMERGENCY PREPAREDNESS QUICK-REFERENCE GUIDE. YOUR CURRENT LOCATION Building/Address: Room Number:
Be Safe and Be Prepared! EMERGENCY PREPAREDNESS QUICK-REFERENCE GUIDE UNIVERSITY OF NORTHERN COLORADO YOUR CURRENT LOCATION Building/Address: Room Number: NOTE: This guide is intended for employees and
More informationQUICK REFERENCE EMERGENCY
M A R S H A L L U N I V E R S I T Y QUICK REFERENCE EMERGENCY RESPONSE FLIP CHART INTRODUCTION / MU ALERT This flipchart is designed as a quick reference to emergency management guidelines for Marshall
More informationEmergency Plan. Chemistry and Chemical Biology. Clark Hall Building 22. Revision 1 January
Emergency Plan Chemistry and Chemical Biology Clark Hall Building 22 1 Quick View Emergency Contact Info If you dial 911 from any UNM Phone it will connect you with UNMPD Emergency 911 Fire 911 Bomb Threat
More informationPolicy and Organizational Statements
Company Name Address Telephone Contact Name Title Last Revision Date Policy and Organizational Statements Identify the goals and objectives for the emergency response plan. Define what your emergency response
More informationUniversity Center of Lake County. Emergency Preparedness Guide
University Center of Lake County 1200 University Center Drive Grayslake, IL 60031 Emergency Preparedness Guide Grayslake Campus INTRODUCTION The University Center of Lake County Emergency Preparedness
More informationRESIDENCE HALL EMERGENCY GUIDELINES
DO NOT REMOVE RESIDENCE HALL EMERGENCY GUIDELINES Revised 08/13 Emergency Notification In the event of an emergency or critical incident, immediate communication will be made through the Alertus Notification
More informationEMERGENCY PROCEDURES LOOK, LISTEN, AND RESPOND
EMERGENCY PROCEDURES LOOK, LISTEN, AND RESPOND SAFETY FIRST Copyright Michel Laurence (Flickr.com) PROVIDING THE SAFEST POSSIBLE ENVIRONMENT FOR OUR STUDENTS, STAFF AND VISITORS. IT S A RESPONSIBILITY
More informationMore information can be found at: Please take note of safety signs and evacuation routes
Procedure Guide October 2014 Introduction Emergencies are unexpected and can happen at any time. This guide is designed to help you to prepare for such an event. Please take some time to familiarize yourself
More informationEMERGENCY RESPONSE GUIDE
EMERGENCY RESPONSE GUIDE In an Emergency call 911 Or Campus Security @ (Cell phone 902-578-2316) UPDATED 18-07-05 1 INTRODUCTION When an Emergency Arises This Emergency Response Guide intended for use
More informationPERSONS NEEDING ASSISTANCE who are unable to quickly walk down the exit stairwells should follow these alternative procedures:
LANSDOWNE WOODS EMERGENCY ACTION PLAN FOR RIVERBEND AT LEISURE WORLD (passed November 30, 2011) INTRODUCTION The information contained in this section is for the use of all Riverbend residents in the event
More informationFIRE EMERGENCY POLICY
University Policies and Procedures 11-01.01 FIRE EMERGENCY POLICY I. Policy Statement: This is a statement of official University policy for the reporting of fire emergencies and for the evacuation of
More informationLINDENWOOD UNIVERSITY BASIC EMERGENCY ACTION PLANS
LINDENWOOD UNIVERSITY BASIC EMERGENCY ACTION PLANS June 2017 St. Charles Campus John Bowman Director of Public Safety & Security Call the Lindenwood Public Safety & Security Office at (636) 949-4911 Page
More informationEmergency Action Plan. For. Dickinson County Courthouse 109 East 1 St St Abilene, KS 67410
Emergency Action Plan For Dickinson County Courthouse 109 East 1 St St Abilene, KS 67410 10/17/2016 EMERGENCY PERSONNEL NAMES AND PHONE NUMBERS DESIGNATED RESPONSIBLE OFFICIAL Name: Brad Homman Phone:
More informationNew Jersey City University Response Guide. Department of Public Safety Rossey Hall, Room 114. (201) or 55 on any Campus Phone
New Jersey City University Response Guide Department of Public Safety Rossey Hall, Room 114 (201) 200-3128 or 55 on any Campus Phone PUBLIC SAFETY AT NEW JERSEY CITY UNIVERSITY Dedicated to maintaining
More informationTake 10 SPECIAL EDITION: CAMPUS SAFETY AWARENESS MONTH
P A G E 1 S E P T E M B E R 2 0 1 4 SPECIAL EDITION: CAMPUS SAFETY AWARENESS MONTH The College s Police Department, Office of Emergency Management, and Sexual Assault Services work hard to maintain safe
More informationEmergency Action Plan. Revised: 1/22/2018
Emergency Action Plan Revised: 1/22/2018 I. PURPOSE This plan is for the protection and safety of all members of the Branch College community, including students, faculty, staff, and campus visitors. During
More informationFACILITY OF EMERGENCY PLAN. (Template)
FACILITY OF EMERGENCY PLAN (Template) Date: Table of Contents RECORD OF AMENDMENTS... 2 DISTRIBUTION LIST... 3 EMERGENCY PLAN AUTHORIZATION... 4 INTRODUCTION... 5 PURPOSE... 6 AIM... 6 ACTIVATING AND IMPLEMENTING
More informationNASH-ROCKY MOUNT PUBLIC SCHOOLS
NASH-ROCKY MOUNT PUBLIC SCHOOLS JULY 2007 911 CALLS Dial 911 to request emergency assistance (Police, Fire, Ambulance, etc.) Remain calm and give the following information: - Caller s name (your name).
More informationEMERGENCY ACTION PROCEDURES FLIPCHART For City Hall EMERGENCY CONTACT INFORMATION
EMERGENCY ACTION PROCEDURES FLIPCHART For City Hall City of Pittsburg 65 Civic Ave. Pittsburg, CA 94565 EMERGENCY CONTACT INFORMATION Police - 9-9-1-1 Ambulance - 9-9-1-1 Fire - 9-9-1-1 Poison Control
More informationCRISIS PROCEDURE MANUAL
CRISIS PROCEDURE MANUAL FORT SCOTT COMMUNITY COLLEGE 2108 South Horton Fort Scott, KS 66701 Phone - 620-223-2700 Administrative Office Fax - 620-223-4927 Academic Office Fax - 620-223-6530 Web - www.fortscott.edu
More informationCollege of the Desert. EMERGENCY RESPONSE GUIDE For our Students
College of the Desert EMERGENCY RESPONSE GUIDE For our Students This guide will help you respond to emergencies on campus. Keep it available, near your telephone. Know your building evacuation plans which
More informationCHC EVACUATION PLAN. A template provided by the Indiana Primary Health Care Association
CHC EVACUATION PLAN A template provided by the Indiana Primary Health Care Association CHC Evacuation Plan The CHC may be required to evacuate secondary to fire, bomb, or other type of threat or for other
More informationWinona State University Integrated Wellness Complex Emergency Action Plan. Table of Contents. Fire Procedures 3. Severe Weather/University Closing 4
Emergency Action Plan 2013-2014 1 Winona State University Integrated Wellness Complex Emergency Action Plan Table of Contents Title Page Fire Procedures 3 Severe Weather/University Closing 4 Violent Behavior
More informationFACING SPECIFIC EMERGENCIES
FACING SPECIFIC EMERGENCIES PREFACE This document is designed as a rapid response guide to emergencies you may face. It contains specific information on how to handle situations that may arise. This document
More informationSafety Plan. 2/1/2012 Page 1
Safety Plan 2/1/2012 Page 1 Table of Contents Site Safety and Security... 3 Unusual Incidents... 4 Emergency Contact Personnel..6 Building and Personal Safety Guidelines... 7 Maps... 8 Principles for Service/Business
More informationEMERGENCY ACTION PROCEDURES FLIPCHART For Corporation Yard EMERGENCY CONTACT INFORMATION
EMERGENCY ACTION PROCEDURES FLIPCHART For Corporation Yard City of Pittsburg 357 E. 12 th Street Pittsburg, CA 94565 EMERGENCY CONTACT INFORMATION Police - 9-9-1-1 Ambulance - 9-9-1-1 Fire - 9-9-1-1 Poison
More informationRESIDENT FIRE AND EMERGENCY PREPAREDNESS HANDBOOK
RESIDENT FIRE AND EMERGENCY PREPAREDNESS HANDBOOK Updated: June 2015 GLOSSARY The Purpose of the Handbook Page 3 Types of Emergencies Page 3 Overview of Emergency Equipment Pages 4-6 Fire Alarm Fire-Rated
More information