Service Instruction. Reset of LCU and LCA for VISIONLINE

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1 Service Instruction Reset of LCU and LCA for VISIONLINE

2 Copyrights The information in this document is subject to change at the sole discretion of ASSA ABLOY AB without notice. Any use, operation or repair in contravention of this document is at your own risk. ASSA ABLOY AB does not assume any responsibility for incidental or consequential damages arising from the use of this manual. All information and drawings in this document are the property of ASSA ABLOY AB. Unauthorized use and reproduction is prohibited. VingCard is a registered trademark of ASSA ABLOY AB. January 25, 2013 Page 2 of

3 Table of contents 1. INTRODUCTION Abbreviations used in the document RFID 3G READERS Warm reset Power-up reset (soft reset) Cold reset Steps to perform after a cold reset RFID NON-3G READER Warm reset Power-up reset (soft reset) Cold reset To reach the test point of a Signature lock To reach the test point of an elevator reader To reach the test point on a thick remote controller To reach the test point on a slim remote controller To perform a cold reset Steps to perform after a cold reset MAG/SMART READERS Warm reset Warm reset with Universal cold start device Warm reset with POD Power-up reset (soft reset) Cold reset Cold reset with Universal cold start device Cold reset with POD Steps to perform after a cold reset REVISION HISTORY January 25, 2013 Page 3 of

4 1. Introduction This document describes reset of VISIONLINE readers: locks, elevator readers and remote controllers. There are three different types of resets for reader electronics: Reset type Comment Warm reset Leaves data, system ID etc as it is in the reader but restarts the reader program; see details in chapter 2 Power-up reset Leaves most of the data in the reader (soft reset) Occurs e.g. the first time a unit is powered up and if the reader is without power too long at battery exchange Cold reset Sets the reader back to factory status If a reader does not open when a valid card/tag etc is presented: 1. Try to make a warm reset since the reader might be in a loop. 2. If the reader does not work after the warm reset, try to make a soft reset as well. 3. If the reader needs to be set back to factory status, perform a cold reset. 1.1 Abbreviations used in the document LCA = lock case adapter LCU = lock controller unit POD = power open device January 25, 2013 Page 4 of

5 2. RFID 3G readers Note: The information in this chapter is valid for the following VISIONLINE readers: Signature locks elevator readers remote controllers 2.1 Warm reset It is not possible to perform a warm reset on an RFID 3G reader. 2.2 Power-up reset (soft reset) 1. Disconnect the reader from power and let it be disconnected for at least 1 minute. 2. When the reader is connected to power again, the following actions must be taken: - set the time in the reader again - if applicable: set stand open and/or privacy in the reader again See Quick Reference Guide Lock Service 3G for details on how to set these parameters. 2.3 Cold reset Note: A cold reset will reset the reader to factory status. All data in the reader will be erased. Note: A cold reset should be done by a technician who has got the necessary training from a BU/distributor. Note: A cold reset also needs to be performed if a reader should be moved to another hotel with a different system ID. When making a cold reset of an RFID 3G reader, it is the LCA that is reset. The reset is performed from Lock Service 3G; see Quick reference guide Lock Service 3G for details Steps to perform after a cold reset The following measures must be taken after a cold reset: 1. System ID must be set in the reader; this can be performed in two ways: - with Lock Service 3G; see Quick reference guide Lock Service 3G for details - a system-id card; see Setup manual VingCard VISIONLINE 2. The reader must be initiated; this can be performed in two ways: - with Lock Service 3G; see Quick reference guide Lock Service 3G for details - an initiation card; see Setup manual VingCard VISIONLINE January 25, 2013 Page 5 of

6 3. RFID non-3g readers Note: If nothing else is stated, the information in this chapter is valid for the following VISIONLINE readers: Signature locks elevator readers remote controllers 3.1 Warm reset 1. Connect the service cable RFID to the Universal cold start device. 2. Make sure that the battery of the reader is connected. 3. Insert the service cable RFID in the reader. 4. Press the button on the Universal cold start device. 5. Present a valid access card/tag etc at the reader to make sure that it opens. Figure 1: Universal cold start device 3.2 Power-up reset (soft reset) 1. Disconnect the reader from power and let it be disconnected for at least 1 minute. 2. When the reader is connected to power again, the following actions must be taken: - set the time in the reader again - if applicable: set stand open and/or privacy in the reader again See Quick Reference Guide Lock Service for details on how to set these parameters. 3.3 Cold reset Note: A cold reset will reset the reader to factory status. All data in the reader will be erased. Note: A cold reset should be done by a technician who has got the necessary training from a BU/distributor. Note: A cold reset also needs to be performed if a reader should be moved to another hotel with a different system ID. When making a cold reset of an RFID non-3g reader, it is the LCA that is reset; see detailed description in sections Note: The cold reset of an RFID non-3g reader is always performed with the Universal cold start device; see a picture of the device in Figure 1. January 25, 2013 Page 6 of

7 3.3.1 To reach the test point of a Signature lock 1. For Signature locks, the test point is a pin on the back of the LCA; see Figure 5. Remove the LCA from its position so that you can reach the pin on the back; press the latch on top of the LCA with a flat blade screwdriver; see Figures 2, 3 and 4. Important: The LCA must still be connected to the unit. Figure 2: LCA in its mounting plate, seen from the top. The LCA latch which should be pressed is marked with red. Figure 3: Detail of the LCA latch Figure 4: Use a flat blade screwdriver to press the latch on the LCA. Figure 5: The test point pin for Signature locks, and also for elevator readers, is located as shown with the arrow in the picture. January 25, 2013 Page 7 of

8 3.3.2 To reach the test point of an elevator reader 1. For elevator readers, the test point is as for Signature locks a pin on the back of the LCA; see Figure 5. Remove the cover and release the LCA so that the pin on the back of the LCA can be reached. Figure 6: Exploded view of elevator reader (RFID interface unit). The test point pin for the elevator reader is located on the back of the LCA; see Figure 5. January 25, 2013 Page 8 of

9 3.3.3 To reach the test point on a thick remote controller 1. For thich remote controllers, the test point is a pin on the back of the LCA. Figure 7: Exploded view of thick remote controller; the LCA is marked with red. The test point pin is located on the back of the LCA, i.e. towards the right in Figure 7. Figure 8: Reset cable at LCA test point for thick remote controller, marked with red. January 25, 2013 Page 9 of

10 3.3.4 To reach the test point on a slim remote controller 1. For slim remote controller, the LCA is integrated with the interface board. To reach the test point on the interface board/lca, remove the slim remote controller cover; see Figure 9. Interface board/lca Figure 9: Remove the cover on the slim remote controller to reach the interface board/lca. 2. The test point, which is marked with TP2, is located somewhat differently depending on electronics version; see details in Figures 10 and 11. Figure 10: Test point TP2 on 1G version of slim remote controller PCB Figure 11: Test point TP2 on 2G version (AMS) of slim remote controller PCB January 25, 2013 Page 10 of

11 3.3.5 To perform a cold reset 1. Make sure that the battery of the reader is connected. 2. Make sure that you can reach the test point on the LCA; see the applicable section To reach the test point... on previous pages. 3. Insert the service cable RFID in the service interface of the unit. See Figure 12 for elevator readers/signature locks and Figure 13 for remote controllers. Service cable RFID Service interface Figure 12: Equipment for cold reset of LCA for elevator reader or Signature lock 4. Connect the service cable RFID to the Universal cold start device. 5. Connect the reset cable of the Universal cold start device to the test point on the LCA; see Figure 5 for elevator readers/signature locks, Figure 8 for thich remote controller and Figures 10 and 11 for slim remote controller. 6. Press the reset button on the Universal cold start device. - A flashing yellow light is shown on the LCU. - When the light is gone, remove the reset cable from the test point. - A yellow continuous light followed by two green flashes is shown on the LCU. Note: The green flashes are the confirmation that a cold reset has been performed. Figure 13: At cold reset of a remote controller for VISIONLINE (slim or thick version), another RFID service cable than for elevator readers/signature locks is used. The service cable is connected at the underside of the remote controller. January 25, 2013 Page 11 of

12 3.3.6 Steps to perform after a cold reset The following measures must be taken after a cold reset: 1. System ID must be set in the reader; this can be performed in two ways: - with Lock Service; see Quick reference guide Lock Service for details - a system-id card; see Setup manual VingCard VISIONLINE 2. The reader must be initiated; this can be performed in two ways: - with Lock Service; see Quick reference guide Lock Service for details - an initiation card; see Setup manual VingCard VISIONLINE January 25, 2013 Page 12 of

13 4. Mag/smart readers Note: If nothing else is stated, the information in this chapter is valid for the following VISIONLINE readers: Signature locks elevator readers remote controllers 4.1 Warm reset A warm reset of a mag/smart reader can be performed in two ways: with the Universal cold start device; see a picture of the device in Figure 1 with the POD Warm reset with Universal cold start device 1. Connect the contact card combo to the Universal cold start device. 2. Make sure that the battery of the reader is connected. 3. Insert the contact card combo in the reader. 4. Press the button on the Universal cold start device. 5. Present a valid access card at the reader to make sure that it opens Warm reset with POD 1. Insert the POD in the reader, chip upwards. 2. Press the reset button on the POD. 3. Present a valid access card at the reader to make sure that it opens. Figure 14: POD 4.2 Power-up reset (soft reset) 1. Disconnect the reader from power and let it be disconnected for at least 1 minute. 2. When the reader is connected to power again, the following actions must be taken: - set the time in the reader again - if applicable: set stand open and/or privacy in the reader again See Quick Reference Guide Lock Service for details on how to set these parameters. January 25, 2013 Page 13 of

14 C 4.3 Cold reset Note: A cold reset will reset the reader to factory status. All data in the reader will be erased. Note: A cold reset should be done by a technician who has got the necessary training from a BU/distributor. Note: A cold reset also needs to be performed if a reader should be moved to another hotel with a different system ID. For mag/smart readers, it is the LCU that is reset. When making a cold start on the LCU, the test point in Figure 15 is used. The cold reset can be made with either of the two items below: Universal cold start device; see section POD; see section Figure 15: Test point on LCU marked with red January 25, 2013 Page 14 of

15 C C Cold reset with Universal cold start device 1. Make sure that the battery of the reader is connected. 2. Make sure that you can reach the test point on the LCU; see Figure Insert the contact card combo in the LCU reader. 4. Connect the contact card combo to the Universal cold start device. 5. Connect the reset cable on the Universal cold start device to the test point on the LCU; see Figure Press the reset button on the Universal cold start device. - A frrt sound is heard and a yellow light is shown. - When the frrt sound has stopped, remove the reset cable from the test point. - There will be a ticking sound and a yellow continuous light, followed by a long beep and two green flashes. Note: The long beep and green flashes are the confirmation signs that a cold reset has been performed Cold reset with POD Figure 16: Universal cold start device with reset cable Contact card combo Figure 17: Cold reset of LCU with Universal cold start device 1. Make sure that the battery of the reader is connected. 2. Make sure that you can reach the test point on the LCU; see Figure Insert the POD in the LCU reader, chip contact upwards; see Figure Connect the reset cable of the POD to the test point on the LCU. 5. Press the reset button on the POD. - A frrt sound is heard and a yellow light is shown. - When the frrt sound has stopped, remove the reset cable from the test point. - There will be a ticking sound and a yellow continuous light, followed by a long beep and two green flashes. Note: The long beep and green flashes are the confirmation sings that a cold reset has been performed. Figure 18: Cold reset of LCU with POD January 25, 2013 Page 15 of

16 4.3.3 Steps to perform after a cold reset The following measures must be taken after a cold reset: 1. System ID must be set in the reader; this can be performed in two ways: - with Lock Service; see Quick reference guide Lock Service for details - a system-id card; see Setup manual VingCard VISIONLINE 2. The reader must be initiated; this can be performed in two ways: - with Lock Service; see Quick reference Lock Service respectively for details - an initiation card; see Setup manual VingCard VISIONLINE January 25, 2013 Page 16 of

17 Revision history Date Change By June 7, 2011 First release KG January 21, 2013 Added - RFID 3G - slim remote controller versions (1G and AMS/2G) KG January 25, 2013 Page 17 of

18 Asia / Pacific: Europe / Middle East / Africa: aspac@vcegroup.com emea@vcegroup.com Phone: Phone: Latin America: North America: lam@vcegroup.com noram@vcegroup.com Phone: Phone: ASSA ABLOY Hospitality P.O. Box Moss Norway Phone: info@vcegroup.com Provider of: VingCard Locks & Systems Elsafe Safes Orion EMS PolarBar Minibars Specifications may change without notice

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