Qwest Corporation d/b/a EXCHANGE AND NETWORK (T) CenturyLink QC SERVICES CATALOG PREFACE (T) State of Minnesota Page 1 Effective: Release 2

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1 CenturyLink QC SERVICES CATALOG PREFACE (T) State of Minnesota Page 1

2 CenturyLink QC SERVICES CATALOG (T) State of Minnesota TITLE PAGE TERMS, CONDITIONS, RATES AND CHARGES Applying to the provision of Intrastate EXCHANGE AND NETWORK SERVICES within the operating territory of Qwest Corporation d/b/a CenturyLink QC (T) whether offered under that name, or the trade or brand name CenturyLink (N) in the State of MINNESOTA Effective April 4, 2011, Qwest Corporation registered the fictitious name CenturyLink QC. Effective August 8, 2011, Qwest Corporation began operating under the name CenturyLink QC. As such, Qwest Corporation d/b/a CenturyLink QC hereby adopts, ratifies, and makes its own, in every respect all schedules, rules, notices, concurrences, schedule agreements, divisions, authorities or other instruments. By this notice, Qwest Corporation d/b/a CenturyLink QC also adopts and ratifies all supplements or amendments to any of the above schedules. (N) (N)

3 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Index Page 1 1. APPLICATION AND REFERENCE SUBJECT PAGE Application of Catalog... 1 Catalog Format... 5 Explanation of Abbreviations... 7 Explanation of Catalog Change Symbols... 7 Subject Index... 4 Table of Contents... 2 Trademarks, Service Marks and Trade Names... 8

4 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Page APPLICATION OF CATALOG 1. APPLICATION AND REFERENCE This Catalog contains the regulations and rates applicable to intrastate exchange and network services and equipment furnished by Qwest Corporation, d/b/a CenturyLink QC hereinafter referred to as the Company, between and among points within the State of Minnesota. The services offered herein by Qwest Corporation, d/b/a CenturyLink QC, whether under that name, or the trade or brand name CenturyLink, are subject to the terms and conditions of this Catalog. (T) (T)

5 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Page 2 Effective: Release TABLE OF CONTENTS 1. APPLICATION AND REFERENCE SECTION 1. APPLICATION AND REFERENCE 1.1 APPLICATION OF CATALOG TABLE OF CONTENTS SUBJECT INDEX CATALOG FORMAT LOCATION OF MATERIAL OUTLINE STRUCTURE RATE TABLES USOC COLUMN EXPLANATION OF CATALOG CHANGE SYMBOLS EXPLANATION OF ABBREVIATIONS... TRADEMARKS, SERVICE MARKS AND TRADE NAMES PAGE SECTION 2. GENERAL REGULATIONS 2.1 GENERAL... 1 SECTION 5. EXCHANGE SERVICES RESERVED FOR FUTURE USE SECTION 105. OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS PUBLIC TELEPHONE SERVICE SEMIPUBLIC TELEPHONE SERVICE COINLESS PUBLIC TELEPHONE SERVICE SEMIPUBLIC EXTENSION SERVICE... 7

6 Qwest Corporation d/b/a EXCHANGE AND NETWORK CenturyLink QC SERVICES CATALOG SECTION 1 State of Minnesota Page 3 Effective: Release TABLE OF CONTENTS 1. APPLICATION AND REFERENCE SECTION 6. MESSAGE TELECOMMUNICATION SERVICE 6.2 STANDARD SERVICE OFFERINGS TWO-POINT MESSAGE TELECOMMUNICATION SERVICE... 1 PAGE SECTION 9. RESERVED FOR FUTURE USE SECTION 109. OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK CENTRAL OFFICE ALARM SERVICES VERSANET SERVICE... 9 SECTION 13. CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE PREMISES MAINTENANCE PLANS BUILDING OWNER PREMISES WIRE MAINTENANCE PLAN SECTION 113. OBSOLETE CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS PREMISES MAINTENANCE PLANS... 1 SECTION 17. MISCELLANEOUS PREMISES EQUIPMENT RESERVED FOR FUTURE USE SECTION 117. OBSOLETE MISCELLANEOUS PREMISES EQUIPMENT PRIMARY RATE SERVICE (PRS)/PRIVATE BRANCH EXCHANGE (PBX) PRODUCT BUNDLE... 1 (T) (D) (N) (N)

7 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Page 4 Effective: Release SUBJECT INDEX 1. APPLICATION AND REFERENCE SUBJECT SECTION Business Maintenance Plans Business COMPLETE COVERAGE Business UNISTAR Service Central Office Alarm Services Central Office Services... 9 Coinless Public Telephone Service Customer Premises Wire Emergency Preparedness Network Emergency Reporting Service General Regulations... 2 Message Telecommunication Service... 6 Miscellaneous Premises Equipment Premises Visit Charge Premises Maintenance Plans Obsolete Public Communications Service - Coin and Coinless Public Telephone Service Residence Maintenance Plans Residence COMPLETE COVERAGE Residence LINE-BACKER Service Semipublic Extension Service Semipublic Telephone Service Standard Service Offerings... 6 Time and Material Charges Trouble Isolation Charge Two-Point Message Telecommunication Service... 6 VERSANET Service

8 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Page CATALOG FORMAT LOCATION OF MATERIAL 1. APPLICATION AND REFERENCE 1. Section 1 provides the following for all of the sections in this Catalog. Subject Index - an alphabetical listing to find the desired section. Table of Contents - a numerical listing to find the desired section and page. 2. Each individual section in the Catalog provides a Subject Index for the material located within that section. 3. Obsolete Service Offerings Obsolete service offerings are identified in the Catalog by adding 100 to the current section number, i.e., obsolete items from Section 13, Customer Premises Wire and Maintenance Plans, would be found in Section 113, Obsolete Customer Premises Wire and Maintenance Plans. This section is then filed behind Section OUTLINE STRUCTURE The Catalog uses nine levels of indentations known as Tariff Information Management (TIM) Codes, as outlined below: LEVEL APPLICATION EXAMPLE 1 Section Heading 1. APPLICATION AND REFERENCE 2 Sub Heading 1.4 CATALOG FORMAT 3 Sub Heading OUTLINE STRUCTURE 4 Sub Heading/Text A. Text 5 Sub Heading/Text 1. Text 6 Sub Heading/Text a. Text 7 Sub Heading/Text (1) Text 8 Sub Heading/Text (a) Text 9 Footnotes [1] Text

9 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Page CATALOG FORMAT (Cont'd) RATE TABLES 1. APPLICATION AND REFERENCE Within Catalog rate tables, four types of entries are allowed: Rate Amount The rate amount indicates the dollar value associated with the service. A dash " " The dash indicates that there is no rate for the service or that a rate amount is not applicable under the specific column header. A footnote designator "[1]" The footnote designator indicates that further information is contained in a footnote. ICB The acronym "ICB" indicates that the product/service is rated on an individual case basis USOC COLUMN Within Catalog USOC columns, two types of entries are allowed: USOC The three- or five-character code for the product or service. N/A The "N/A" indicates that there is no applicable USOC.

10 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Page 7 1. APPLICATION AND REFERENCE 1.5 EXPLANATION OF CATALOG CHANGE SYMBOLS SYMBOL (C) (D) (I) (M) (N) (R) (T) EXPLANATION To signify changed regulation, rule, condition or listing To signify discontinued material To signify rate increase To signify material moved from or to another part of the Catalog with no change, unless there is another Catalog change symbol present To signify new material To signify rate reduction To signify a change in text but no change in rate, condition, rule, or regulation 1.6 EXPLANATION OF ABBREVIATIONS CO Cont'd EPN FCC Hz PBX T&M TIM USOC - Central Office - Continued - Emergency Preparedness Network - Federal Communications Commission - Hertz - Private Branch Exchange - Time And Material - Tariff Information Management (Code) - Uniform Service Order Code

11 CenturyLink QC SERVICES CATALOG SECTION 1 (T) State of Minnesota Page 8 Effective: Release 4 1. APPLICATION AND REFERENCE 1.7 TRADEMARKS, SERVICE MARKS AND TRADE NAMES The following list of trade names, trademarks and/or service marks which may be used for services offered in this Catalog are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. and are used by the Company with express permission. Trademark and service mark designations will not be listed hereafter in the Catalog. However, the laws regarding trademarks and service marks are applicable. Trade names, trademarks and service marks that are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. cannot be used by another party without authorization. (T) (T) (N) CENTURYLINK CENTURYLINK CENTURYLINK SM Cataloged service names which are preceded by QWEST or Qwest, and cataloged services which include Qwest as a part of the service marked or trademarked product name, may also be marketed and/or billed under the trade or brand name CenturyLink, or may be marketed and/or billed without any trade or brand name. MARK (N) (T) COMPLETE COVERAGE LINE-BACKER SM UNISTAR (T) (D) VERSANET (T)

12 CenturyLink QC SERVICES CATALOG SECTION 2 (T) State of Minnesota Index Page 1 2. GENERAL REGULATIONS SUBJECT PAGE General... 1

13 CenturyLink QC SERVICES CATALOG SECTION 2 (T) State of Minnesota Page 1 2. GENERAL REGULATIONS 2.1 GENERAL Section 2, General Regulations - Conditions of Offering, of the Exchange and Network Services Tariff, is made a part of this Catalog by reference.

14 CenturyLink QC SERVICES CATALOG SECTION 5 (T) State of Minnesota Index Page 1 Effective: Release 3[1] 5. RESERVED FOR FUTURE USE [1] Section 5 was cancelled in its entirety and the material was moved to Section 105. (T)

15 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Index Page OBSOLETE EXCHANGE SERVICES SUBJECT PAGE Coinless Public Telephone Service... 6 Public Telephone Service... 1 Semipublic Extension Service... 7 Semipublic Telephone Service... 2

16 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS PUBLIC TELEPHONE SERVICE A. Description A public telephone provides pay telephone service to the public and is installed at the Company's initiative or option. The Company chooses or accepts the location as suitable or necessary for furnishing service to the general public. B. Terms and Conditions 1. Public Service must be so located as to be accessible to those for whose use they are intended. 2. Public Service is furnished at the Company's initiative or at its option at a location accessible to the public, where warranted by public necessity or by the revenue to be received, and where the occupant of the premises agrees to permit the installation of public service in accordance with terms agreed upon between the occupant and the Company. 3. The telephone instrument will be removed or relocated when, in the opinion of the Company, the telephone instrument or its contents may be subjected to theft or damage. C. Rates and Charges 1. Message Charges CHARGE Local Messages, each[1] $0.50 Inmate Local Messages, each[1] 0.70 Directory Assistance, Direct Dial 0.75 Requests placed through the operator when normal Directory Assistance is available[2] 0.95 [1] For alternately billed local calls, the operator-assisted charges specified in of the Exchange and Network Services Tariff apply in addition to the local message or local measured charges. [2] Applies in addition to the Directory Assistance charge.

17 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS (Cont'd) SEMIPUBLIC TELEPHONE SERVICE A. Description Semipublic Telephone Service provides pay telephone service to the customer who wishes to make service available for combined customer and public use. B. Terms and Conditions 1. The location of the semipublic main telephone will be determined by the Company. The telephone will be removed or relocated when, in the opinion of the Company, the telephone or its contents may be subject to theft or damage. 2. The customer will reimburse the Company for any loss of or damage to the pay telephone instrument or enclosure from any source, including, but not limited to, theft of the collecting device or loss or damage due to fire or flood. See 3., following. 3. The Company has the right to require the redemption by the customer of all slugs and spurious, mutilated or foreign coins deposited in the coin receptacle at the value for which they were evidently deposited. The Company may disconnect and remove the pay telephone and any extension equipment if the customer refuses to honor these arrangements. 4. Semipublic Telephone Service is not designed to supplant regular telephone service and, as such, will be provided only upon request and where there is an apparent need for the service to be used by the public as well as the customer. 5. Semipublic Telephone Service will be furnished only on an individual line basis. 6. Semipublic Telephone Service is not provided on an FX basis nor in connection with combination access line service.

18 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS SEMIPUBLIC TELEPHONE SERVICE B. Terms and Conditions (Cont'd) 7. Semipublic Telephone Service will be considered the same as business service for directory listing purposes. As such, the Semipublic Telephone Service rates and charges include one listing. Additional listings will be furnished at regular rates and charges. 8. The Time and Material charge, nonrecurring and/or installation charges will not apply to moves and/or changes of semipublic telephones where, in the opinion of the Company, such moves or changes are primarily to improve the service rendered to the public. 9. The minimum contract period is one month. 10. The customer will be required to aid the public in the use of this service. 11. The Company will furnish and display, at the customer's request, such of its standard signs as are necessary to properly advertise the telephone. At locations where it is necessary to secure a permit and pay a fee for the privilege of placing a sign, the customer will be required to secure the permit and pay the fee. 12. Enclosures and other items of supplemental equipment will be provided in accordance with the rates, charges, terms and conditions specified in C., following. 13. Customers must provide to Company personnel ready access to the telephone equipment during normal working hours. Failure to do so could result in a loss of semipublic service. 14. The Company may apply, at no charge, additional ancillary equipment to the semipublic telephone for the purpose of enhancing or protecting service. Equipment such as an amplified handset, loud button, slug rejection apparatus, and informational stickers are examples of this type of equipment. 15. Toll Calling Plans are not available for Semipublic Telephone Service.

19 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS SEMIPUBLIC TELEPHONE SERVICE (Cont'd) C. Rates and Charges 1. The rates and charges for Semipublic Telephone Service apply per line. MONTHLY RATE[1] NON- MINNEAPOLIS/ RECURRING ST. PAUL USOC CHARGE OUTSTATE METROPOLITAN Two-way 1SP $90.00 $50.00 $50.00 Outward Only Coinless- Outward Only G7N When a semipublic instrument is moved and/or changed, the following nonrecurring charge applies. USOC NONRECURRING CHARGE Each instrument moved and/or changed MVM $35.00 [1] In addition to these rates, where applicable, EAS charges apply as specified for PAL. Refer to of the Exchange and Network Services Tariff.

20 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS SEMIPUBLIC TELEPHONE SERVICE C. Rates and Charges (Cont'd) 3. Messages charges as specified in , preceding, apply to calls placed from semipublic pay telephones. D. Enclosures 1. Enclosures furnished by the Company will be of a standard finish. Customers may have enclosures finished to fit their individual requirements at their own expense subject to the approval of the Company. 2. Where outdoor enclosures are furnished in connection with Semipublic Telephone Service or for use with other than pay telephone service, the customer will be required to furnish an adequate base upon which the enclosures can be mounted and anchored. 3. The rates and charges specified for Semipublic Telephone Service include the provision of power wiring where required. Power wiring for booths used with other than pay telephone service will be provided by the customer. 4. The customer will furnish the commercial power for the operation of lights, signs, fans, etc., for all enclosures. 5. Rates and Charges NONRECURRING CHARGE[1] MONTHLY RATE Enclosure Categories - Shelf, each $35.00 $ Small walk-up, each Medium walk-up, each Large walk-up, each Booth, each [1] Additionally, Time and Material charges as set forth in Section 13, following, will apply.

21 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS (Cont'd) COINLESS PUBLIC TELEPHONE SERVICE A. Description Coinless Public Telephone Service is furnished at the Company's initiative or at its option when warranted for the purpose of satisfying the demand for optional billing of outgoing messages. Coinless Public Telephone Service offers the following options for the billing of outgoing messages: charging to a third number; a Company calling card; or collect. In certain locations, calls may be billed on a collect basis only. B. Terms and Conditions 1. Coinless Public Telephone Service may be provided on the premises of city, county, State and Federal prisons where potential usage by inmates participating in authorized telephoning programs warrants establishing the service. Such telephones will be provided for the purpose of originating long distance collect messages to numbers in the United States, Canada and Mexico or originating local collect messages. All other traffic, including calls to Company numbers, IN-WATS numbers, and public emergency service numbers such as 911, will be blocked. 2 Where required by law, inmates will be allowed to make non-collect, no-charge local calls to their designated legal council, attorney or social agency as defined by the institution. This option will only be provided on accounts that fully recover costs based on the Company's financial analysis. C. Rates and Charges Messages charges as specified in , preceding, apply to calls placed from coinless pay telephones.

22 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS (Cont'd) SEMIPUBLIC EXTENSION SERVICE A. Description Telephones for answering purposes may be furnished for use by the customer, but may not be equipped with coin collecting devices. B. Terms and Conditions 1. As of November 30, 1983, customer premises equipment must be connected to the network via an Extended Network Interface. 2. Customer premises equipment which is directly connected in accordance with any Company tariffs and/or price lists prior to November 30, 1983, is considered grandfathered and not subject to this provision. Customer initiated moves, rearrangements, installation of new registered equipment or change of customer will revoke the grandfather status. 3. The Extended Network Interface must be requested by the customer and provided by the Company prior to the connection of any registered customer-premises equipment to a semipublic line. 4. The company has the right to terminate customer premises equipment connections to prevent harm to the network or to prevent fraud.

23 CenturyLink QC SERVICES CATALOG SECTION 105 (T) State of Minnesota Page OBSOLETE EXCHANGE SERVICES PUBLIC COMMUNICATIONS SERVICE - COIN AND COINLESS SEMIPUBLIC EXTENSION SERVICE B. Terms and Conditions (Cont'd) 5. Extended Network Interface (ENI) a. The ENI provides privacy for the connection of customer premises equipment to a semipublic telephone line. b. The ENI provides privacy to the pay telephone and consists of a privacy kit, associated wiring and jack. c. The ENI allows limited outward dialing on Dial Tone First lines only for all chargeable, non-sent paid calls, three digit service numbers (411, 911, etc.) and 800/800-type calls. d. The ENI will not be located, exposed or accessible within 10 feet of the pay telephone. The Company will provide a maximum of 35 linear feet of wire to the ENI. e. A maximum of one ENI per semipublic line is allowed. f. The Company reserves the right to install the ENI device to comply with the following conditions: Accessible to company personnel Security Weather protection Installation procedures C. Charges USOC NONRECURRING CHARGE Extended Network Interface ECD $40.00

24 CenturyLink QC SERVICES CATALOG SECTION 6 (T) State of Minnesota Index Page 1 6. MESSAGE TELECOMMUNICATION SERVICE SUBJECT PAGE Standard Service Offerings... 1 Two-Point Message Telecommunication Service... 1

25 CenturyLink QC SERVICES CATALOG SECTION 6 (T) State of Minnesota Page 1 Effective: Release STANDARD SERVICE OFFERINGS 6. MESSAGE TELECOMMUNICATION SERVICE TWO-POINT MESSAGE TELECOMMUNICATION SERVICE A. Class of Calls Charges apply according to the class of call the calling customer selects as defined in of the Exchange and Network Services Price List or below. Payphone - Dial Station-to-Station Applies to MTS cash calls placed from pay telephones, utilizing Smart PAL, when station-to-station calls are dialed and paid by the calling person with no assistance from the operator.. B. Timing of Calls 1. Payphone - Dial Station-to-Station rates are quoted in terms of initial and additional periods. The initial period of the call is for four minutes or any fraction thereof. The additional period of the call is for each minute or any fraction thereof. 2. For additional information, refer to of the Exchange and Network Services Price List. C. Collection of Charges Charges for Payphone - Dial Station-to-Station calls are charged to the calling person on a sent-paid basis. D. Payphone Dial Station-to-Station Rate Schedule[1] RATE PERIOD INITIAL ADDITIONAL (4 MINUTES) (1 MINUTE) Per call $1.00 $0.25 [1] Applies to all MTS cash calls placed from Qwest Payphones.

26 CenturyLink QC SERVICES CATALOG SECTION 9 (T) State of Minnesota Index Page 1 Effective: Release 3[1] 9. RESERVED FOR FUTURE USE [1] Section 9 was cancelled in its entirety and the material was been moved to (T)

27 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Index Page 1 Effective: Release OBSOLETE CENTRAL OFFICE SERVICES SUBJECT PAGE Central Office Alarm Services... 9 Emergency Preparedness Network... 1 Emergency Reporting Service... 1 VERSANET Service... 9

28 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page 1 Effective: Release OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK Emergency Preparedness Network service is sunsetted effective June 1, 2008 and will no longer be offered. A. Description Emergency Preparedness Network (EPN), is an integrated solution that identifies and notifies a designated population within minutes of an emergency ("Event"). EPN combines the functionality of the EPN application, a geographically coded telephone number and address database and outbound calling. B. Terms and Conditions 1. EPN allows customers to utilize pre-planned Event boundaries surrounding impending or potential disaster sites. Emergency boundaries (e.g. flood plain) will be developed by the customer (e.g. PSAP, Office of Emergency Preparedness). 2. The customer will provide the Company with Event boundaries for each preplanned Event. The company will provide the customer with final paper maps detailing the Event boundaries for each Event. 3. Customers may define areas of prioritization (i.e., which telephone number gets called first), within an Event. 4. Ten pre-planned Events and ten Call Lists are provided at the rates and charges specified following. Pre-planned Events and Call Lists in excess of ten will be priced as specified following. A Call List is a predetermined customer specified list of telephone numbers to be called when an Event has been initiated. A customer may also request a geographic list of telephone numbers be called, that has not been predetermined, when an Event is initiated. 5. EPN also allows customers to dynamically communicate a point (specific address or intersection) and a specified radius (in feet or miles) around the point to define the Event boundary. For example, when a customer contacts the Company to initiate an Event, the customer will be able to specify an address and a radius and the Company will extract all telephone numbers within this boundary as the target area for notification. 6. When an emergency situation arises, customers must initiate an Event to the Company for a specified Event boundary (either pre-planned or drawn in real time).

29 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page 2 Effective: Release OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK B. Terms and Conditions (Cont d) 7. Customers will be able to create pre-recorded or real time recorded messages. The message length will be determined by the customer. The length of the message will determine the per call charge. Customers will develop messages for each pre-planned and dynamic event. A toll free number will be provided by the Company for recording and maintaining Event specific messages. Appropriate security (a customer defined PIN) will control access to the messaging system. 8. Customers will be able to add, change or delete their pre-recorded messages as a function of the messaging system. 9. Customers will specify call criteria. The standard no answer length is 40 seconds. The standard number of retries is 3 per telephone number or database record. Fast busy (reorder) does not count as a call attempt. 10. From the point in time that the customer completes the initiation of an EPN Event to the Company and the Company has successfully launched the Event, outbound calling with the customer s specified voice message shall begin in less than 5 minutes, absent malfunction. 11. When the Company initiates a notification Event, the telephone number file and the appropriate message will be merged. Notification will begin at a rate that is as fast as reasonably possible, considering a total capacity of 2,000 calls per minute. In the case of multiple simultaneous Events, this capacity will be spread approximately equally among all Events. Outbound calling will be based upon first in, first out priority. Events will be launched and proceed on a first come first serve basis. 12. In the case of multiple simultaneous EPN Events, either by a single customer or multiple customers, outbound calling will be managed in the manner described herein to handle multiple Events and to provide a maximum call volume as follows: Single Event: 2000 calls per minute, per region, Two Events: 1000 calls per minute, per region, Three Events: 633 calls per minute, per region.

30 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page 3 Effective: Release OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK B. Terms and Conditions (Cont d) 13. The Company will provide Real Time Reports which provide a summary Event call record report to customers at specified time intervals during the Event as follows: Outbound calling initiated: time and date, Summary reports generated at 15 minute intervals will be delivered to the customer or if the Event does not exceed 15 minutes within 10 minutes after the close of the Event. 14. At Event completion, the Company will provide the customer a detailed telephone number report including date and time of call, number of call attempts, and call outcome. 15. The Company will make available to customers a Detail Report and a Summary Report in electronic format within a reasonable time, which time will not exceed 6:00 p.m. Mountain Time, on the business day following the end of the Event. 16. The Company will provide 7 days a week, 24 hours a day, customer support for initiating Events, technological support and providing the results of an Event. 17. The Company may from time to time interrupt service for routine maintenance or rearrangement of facilities or equipment. The Company will give the customer advance notification of the service interruption. 18. The Company relies solely on the customer to determine what constitutes an emergency. The customer shall indemnify and hold harmless the Company, its parent, subsidiaries, their employees and officers against any and all claims, losses, liabilities, damages, and lawsuits arising, in whole or in part, for any nonemergency use of the service.

31 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK (Cont d) C. Rates and Charges 1. The rates and charges for this service are in addition to all rates and charges for the associated underlying service. 2. In addition to the nonrecurring charge and recurring monthly telephone number charge there is a per call charge. This charge applies to each completed call associated with each Event. 3. Each EPN customer may enter into a contractual agreement for the provisioning of service on a rate stabilized basis. Customers committing to EPN under a rate stabilized plan will receive discounts on the nonrecurring and recurring rates and charges. Discounting does not apply to the per call charge.

32 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK C. Rates and Charges (Cont d) 4. Basic Emergency Preparedness Network Number of telephone numbers within an area NONRECURRING MONTHLY USOC CHARGE RATE - 0 to 60,000, per system NR9XA $16, per ten telephone numbers EGM1M $ ,001 to 150,000, per system NR9XB 24, per ten telephone numbers EGM2M ,001 to 300,000, per system NR9XD 31, per ten telephone numbers EGM3M ,001 to 450,000, per system NR9XE 46, per ten telephone numbers EGM4M ,001 to 600,000, per system NR9XG 61, per ten telephone numbers EGM5M ,001 to 1,000,000, per system NR9XH 76, per ten telephone numbers EGM6M ,000,001 and above, per system NR9XJ [1] - per ten telephone numbers EGM7M [1] [1] Rates and charges will be developed on an individual case by case basis.

33 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK C.4. (Cont d) Number of telephone numbers within an area NONRECURRING MONTHLY RATE USOC CHARGE FOR 3 YEAR PLAN - 0 to 60,000, per system NR9XK $15, per ten telephone numbers EGM13 $ ,001 to 150,000, per system NR9XL 22, per ten telephone numbers EGM ,001 to 300,000, per system NR9XM 29, per ten telephone numbers EGM ,001 to 450,000, per system NR9XN 44, per ten telephone numbers EGM ,001 to 600,000, per system NR9XO 58, per ten telephone numbers EGM ,001 to 1,000,000, per system NR9XP 72, per ten telephone numbers EGM ,000,001 and above, per system NR9XQ [1] - per ten telephone numbers EGM73 [1] [1] Rates and charges will be developed on an individual case by case basis.

34 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK C.4. (Cont d) Number of telephone numbers within an area NONRECURRING MONTHLY RATE USOC CHARGE FOR 5 YEAR PLAN - 0 to 60,000, per system NR9XR $15, per ten telephone numbers EGM15 $ ,001 to 150,000, per system NR9XS 22, per ten telephone numbers EGM ,001 to 300,000, per system NR9XT 29, per ten telephone numbers EGM ,001 to 450,000, per system NR9XU 43, per ten telephone numbers EGM ,001 to 600,000, per system NR9XV 57, per ten telephone numbers EGM ,001 to 1,000,000, per system NR9XW 71, per ten telephone numbers EGM ,000,001 and above, per system NR9XY [1] - per ten telephone numbers EGM75 [1] [1] Rates and charges will be developed on an individual case by case basis.

35 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES EMERGENCY REPORTING SERVICE EMERGENCY PREPAREDNESS NETWORK C. Rates and Charges (Cont d) 5. Per completed call charge, per call, per length USOC CHARGE First 30 seconds NRVC1 $0.23 Additional 30 seconds, each NRVCA Additional Pre-planned Events or Call Lists USOC NONRECURRING CHARGE Per Pre-planned Event NR9MY $ Per Call List NR9MZ

36 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES CENTRAL OFFICE ALARM SERVICES VERSANET SERVICE A. Description VERSANET Service is a central office service that couples with existing circuitry and customer premises equipment to provide continuous monitoring of protected premises from remote locations. VERSANET is provided in two ways: 1. Shared Service The Shared VERSANET Service will allow several security companies to share a system within a central office area. VERSANET central office equipment monitors each Patron Access Line for alarm conditions. When an alarm status is detected, status and patron information is delivered to the appropriate security company. Shared Service is available in central offices where derived channel service is needed by several alarm companies. 2. Dedicated Service The Dedicated VERSANET Service is a custom system designed for security companies who wish to control their equipment from a central location. It is modular and any number of systems can be placed in a central office. However, service for each system is limited to patrons located within the central office serving area. Information from individual Patron Access Lines is transmitted to the central station by means of Private Lines or Switched Network.

37 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES CENTRAL OFFICE ALARM SERVICES VERSANET SERVICE (Cont'd) B. Rates and Charges 1. Shared Service INSTALLATION MONTHLY USOC CHARGE RATE VERSANET I service, 1 channel[1] WNP $43.00 $ 4.10 Patron Access VERSANET Service II, 8 channel[1] WNSEX VERSANET Service Dial Port Central Station Access[2] central offices, each per order WNSEP central offices, each per order WNSEP and over central offices, each per order WNSEP [1] VERSANET Patron Access Line Charge (USOC - VAA) will be applied in addition to these rates. [2] A VERSANET Shared Dial Port Access Line Charge (USOC - VAB) will be applied in addition to these rates.

38 CenturyLink QC SERVICES CATALOG SECTION 109 (T) State of Minnesota Page OBSOLETE CENTRAL OFFICE SERVICES CENTRAL OFFICE ALARM SERVICES VERSANET SERVICE B. Rates and Charges (Cont'd) 2. Dedicated Service INSTALLATION MONTHLY USOC CHARGE RATE Common equipment for VERSANET I and II Service (Maximum capacity 96 Patrons Dial or PL Line) WNSS1 $50.00 $ VERSANET I Service, 1 channel[1] WNV VERSANET II Service, 8 channel[1] WNSPX Common equipment for VERSANET IIA Service (Maximum Capacity 96 Patron-Dial or PL Access) WNQ VERSANET IIA Service, Two-Way With Private Line Port[1] WNW VERSANET Dedicated Dial Port WNSEP VERSANET Private Line Port, 300 baud WNSPP VERSANET Private Line Port, 1200 baud WNSP [1] VERSANET Patron Access Line Charge (USOC - VAA) will be applied in addition to these rates.

39 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Index Page 1 Effective: Release CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS SUBJECT PAGE Building Owner Premises Wire Maintenance Plan Business Maintenance Plans Business UNISTAR Service Customer Premises Wire... 1 Exclusions Premises Maintenance Plans Premises Visit Charge... 5 Residence Maintenance Plans Residence LINE-BACKER Service Responsibility of the Customer... 9 Time and Material Charges... 6 Trouble Isolation Charge Violation of Terms and Conditions... 9 Warranties for Installation and Repair of Premises Wire... 8

40 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page 1 Effective: Release CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE A. Description Customer premises wire is defined as that wire including connectors, blocks and jacks on a customer's premises that extends between the demarcation point and those connectors, blocks and jack locations within the same building to which terminal equipment can be connected for access to the exchange access line. Premises wire may be installed and/or maintained by the Company or the customer. Where installation or maintenance is provided by the Company, rates and charges specified in this Catalog will apply. (Deregulated) Billable work performed on the network side of the demarcation point can be found in the Regulated Price Lists or Tariffs. B. Definitions Business UNISTAR Service Business UNISTAR Service is a monthly charge for business customers paid in lieu of time and material charges for repairs associated with premises wire. This plan provides line testing, trouble isolation, and the repair of premises wire and connected jacks. Change The change of premises wire at the request of the customer.

41 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page 1.1 Effective: Release CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE B. Definitions (Cont d) Complex Premises Wire Wiring including connectors, blocks and jacks on a customer's premises whose equipment includes common equipment such as multiline telephone systems, PBX systems, multifunction systems and data equipment jacks (programmable, universal and fixed loop loss), etc.

42 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE B. Definitions (Cont'd) Demarcation Point The term "demarcation point" means the point of connection, provided and maintained by the Company, to which the Company service and the property owner's or customer's facilities are connected. This demarcation point is to be mutually agreeable to the Company and the subscriber or property owner, and is normally located near the point where the Company facilities enter the building or property, on the subscriber's side of the Company's protector, or its equivalent. The Company will provide a demarcation point for each residential structure having a separate ground level entrance. Residential structures sharing common walls, but not sharing common entrances or common space, such as hallways or basements, will have separate demarcation points. Multitenant residential structures sharing common entrances or common space will have one demarcation point per structure. "Residential structure" does not include garages, barns, or other buildings situated on residential property but not intended for human habitation. For multiple buildings constructed on continuous business property, such as shopping centers. condominiums, industrial parks, and campuses, the Company may establish a single demarcation point or may designate one of the existing terminating connections on a property as a main demarcation point. Where feasible, one or more alternate demarcation points may be placed or reinforced by the Company at the request of the business customer or property owner. Charges will be applies to cover additional costs of placing or reinforcing alternate demarcation points. The property owner or customer is responsible for service on the customer side of the demarcation point. Estimate A broad statement of expected price, which is not necessarily the price the customer will be billed. Firm Bid A firm price, in writing, for a stated purpose and good for a limited time period. Quotations accepted by the customer will be billed at the stated price, regardless of the actual costs incurred by the installation forces.

43 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page 3 Effective: Release CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE B. Definitions (Cont'd) Flat Installation Charge A nonrecurring charge(s) which applies to noncomplex wire and jack installation. Residence LINE-BACKER Service (Monthly Maintenance Agreement) A premises wire maintenance plan that provides residence customers, per exchange access line, per premises, with inside wire and jack repair, and isolation of trouble. Moves A customer-requested move of premises wiring from one location to another on the same premises. Network Interface Same term as "Demarcation Point". Noncomplex Premises Wire Noncomplex customer premises wire is defined as that wire including connectors, blocks and jacks on a customer's premises that extends between the demarcation point and those connectors, blocks and jack locations to which terminal equipment can be connected for access to the exchange access line.

44 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page 4 Effective: Release CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE B. Definitions (Cont'd) Nonrecurring Charge, Unregulated[1] Charge for work involved in establishing a Company Premises Wire Maintenance Plan. The charge may apply for record work if the customer transfers the service to a different location. Premises Visit Charge A premises visit or series of visits by an installer or repair person for the purpose of performing billable premises work requested by the customer or customer's representative. Rearrangement Work required to remove and/or replace premises wiring and/or jacks to accommodate a customer's need for a relocation of the wire. Time and Material (T&M) Charges Work performed on a customer's premises by a Company employee or representative at the customer's request and not covered by other charges. This includes work preparation, actual work and cleanup. Any work required to establish or reestablish network access up to and including the demarcation point is excluded. [1] A separate nonrecurring charge will not apply to work assessed time and material charges. These administrative costs are included in the first time increment.

45 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE (Cont'd) C. Terms and Conditions 1. The customer may request an estimate or a firm bid before ordering wire installation work done. When an estimate is provided, the estimate is not binding on the Company and the charge to be billed will be based on the actual time and material charge incurred. When a firm bid is provided at customer request, the charge to be billed is the amount quoted to the customer for the work requested. 2. The customer or property owner must provide and maintain, or pay the expense of, rights-of-way, poles, attachments, conduits or other supporting structures required for the placing of premises wire. 3. Time and material charges apply per service call when billable premises work is performed on premises wire. Such charges are due and payable when billed. 4. Premises Visit Charge a. Installation Premises Visit Charge applies when: - Deregulated work is performed beyond the demarcation point. - Flat Installation Charge does not apply. b. Maintenance Premises Visit Charge applies when: - Deregulated work is performed beyond the demarcation point. - The customer does not subscribe to a Premises Wire Maintenance Plan and requests repair work. - Trouble Isolation Charge does not apply.

46 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE C.4 (Cont'd) c. Premises Visit Charge is waived when: Repair work is performed beyond the demarcation point for a customer subscribing to a Premises Wire Maintenance Plan and the customer requests billable installation work to be performed while the technician is on the premises. The billable time will begin with the first increment. When more than one order involving installation or repair is worked by the same technician, consecutively, on the same contiguous property and travel from one order location to another order location is five minutes or less, the trip charges on the additional orders are waived. When flat rate installation work is performed and Time and Material work is also performed on the same order, the Premises Visit Charge will be waived. 5. Time and Material Charges a. Time and material charges apply to all customer-requested nonregulated wiring work involving: Installations (Business - complex) Installations (Residence-complex) Moves Changes Removals Rearrangements Replacements Maintenance Prewiring b. Simple materials are included in the first increment rate for noncomplex residence and business customers and are not billed separately. The following items are considered "simple" repair materials. Non-billable materials include: standard wire, simple jacks, staples, screws, nails, tape, connectors, etc.

47 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE C.5. (Cont'd) c. Time and material charges apply separately for each premises involved, per service call, when billable premises work is performed on premises wire. The minimum billable time is one half hour. d. Only one initial time and material charge applies when, for Company reasons, more than one Company technician is involved in performing billable premises work on the same service order. Additional time and material charges will be calculated by totaling the remaining billable work time performed by all technicians. e. Initial time and material charges apply when a Company repair technician, while on the customer's premises, provides additional service(s) at the customer's request. In addition, the charges applicable for the additional service will apply. f. The initial and any additional time and material charges will apply for the first and subsequent move of equipment and/or wire on the customer's premises, made at the customer's request, as a result of the customer's redecorating or any other customer activity requiring the first and subsequent visit for moves. g. Time and material charges will apply for work performed on all RJ21 and other interpositioned network channel terminating equipment located on the customer's side of the demarcation point. h. Time and material charges do not apply to the following work: To move or change a customer's telephone service if required or initiated by the Company. To install, move or change telephone service located on a customer's premises but used exclusively by the Company for maintenance or training activities. The "from" portion of work involved in a transfer of service from one premises to another. Disconnection of access line services providing no other work subject to time and material charges is involved. Maintenance work performed when the customer is a subscriber of a Company Premises Wire Maintenance Plan. Installation of noncomplex wire and jacks.

48 CenturyLink QC SERVICES CATALOG SECTION 13 (T) State of Minnesota Page CUSTOMER PREMISES WIRE AND MAINTENANCE PLANS 13.1 CUSTOMER PREMISES WIRE C. Terms And Conditions (Cont'd) 6. Flat Installation Charge A nonrecurring charge(s) which applies to noncomplex wire and jack installation. Included within the Flat Installation Charge is the Premises Visit Charge (travel time) and simple material e.g. staples, screws, nails, tape, 2 to 6 pr inside wire, faceplates and noncomplex jacks. Additional material charges may apply, if applicable. D. Warranties For Installation and Repair of Premises Wire 1. Limited Thirty-Day Installation Warranty a. Coverage The Company warrants the premises telecommunications wiring which it has installed against defects and malfunctions for a period of thirty days in the case of both complex and noncomplex wire from the date the telecommunications service utilizing the wire begins. If there is a defect or malfunction, the Company will, at its option, either repair or replace this wiring at no charge to the customer if the defect or malfunction is reported to an authorized Company representative within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished or may contain refurbished materials. b. Exclusions (1) This warranty shall not apply to defects and malfunctions resulting from any equipment or service furnished by any person other than the Company, any accident, alteration, abuse, misuse, fire, acts of God such as storms and floods, or any unauthorized repair. (2) The Company disclaims any and all implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose. (3) The Company shall not be liable for any incidental or consequential damages, including but not limited to loss, damage or expense directly or indirectly arising from the customer's use of or inability to use this wiring, either separately or in combination with other equipment.