NOSHEA IKEA SITE VISIT 14 th March 2016
Agenda 1 Meet the team 2 Getting to know IKEA 3 Health & Safety Improvements 4 Working with Sustainability 5 Tour
Meet the team
Mike Foulds CMIOSH PIEMA Fouldsy Health Safety & Environment Manager The business stuff Worked in H&S for 12 years Employed by Ikea for 1 year Previously worked in Pharmaceutical Wholesale, Electrical Retail and Distribution Industries
Andrea Stringer Health & Safety Specialist Work Life IKEA Distribution Services Limited ASDA Logistics Ray Mallock Limited My Family
Dan Molesworth Health and Safety Administrator 23 years old Worked at IKEA for 3 years One daughter - Lily-May In my free time I enjoy reading comics, watching films/tv, designing print and attempting to funny! Did you hear about the Italian chef with a terminal illness? He pastaway.
Getting to know IKEA
The IKEA story began in 1926 when founder Ingvar Kamprad is born in Småland in southern Sweden. He is raised on 'Elmtaryd', a farm near the small village of Agunnaryd. Even as a young boy Ingvar knows he wants to develop a business.
1920s At the age of five, Ingvar Kamprad starts selling matches to his nearby neighbours and by the time he is seven, he starts selling further afield, using his bicycle. He finds that he can buy matches in bulk cheaply in Stockholm and re-sell them individually at a very low price but still make a good profit. From matches he expands to selling flower seeds, greeting cards, Christmas tree decorations, and later pencils and ball-point pens.
1940s 1950s The roots of a furniture dealer. Ingvar Kamprad is entrepreneurial in developing IKEA into a furniture retailer. This period sees the exploration of furniture design, self assembly, advertising, the use of a catalogue and a showroom to reach the many people.
1960s 1970s The IKEA concept starts to take shape. New IKEA stores open and hero products are developed such as POÄNG and BILLY bookcase. It is a time where concept takes shape and is documented in Ingvar Kamprad's The Testament of a Furniture Dealer.
1980s IKEA expands dramatically into new markets such as USA, Italy, France and the UK. More IKEA classics arrive such as KLIPPAN, LACK and MOMENT. IKEA begins to take the form of today's modern IKEA.
1990s IKEA grows even more. Children's IKEA is introduced and the focus is on home furnishing solutions to meet the needs of families with children. The IKEA Group is formed and responsibility for people and the environment is seen as a prerequisite for doing good business.
2000s IKEA expands into even more markets such as Japan and Russia. Everything for the bedroom and kitchen is explored and presented in co-ordinated furnishing solutions. This period also sees the successes of several partnerships regarding social and environmental projects.
How we operate... 12 CUSTOMER DISTRIBUTION CENTRES 32 DISTRIBUTION CENTRES = area of 525 football fields ~1000 SUPPLIERS >300 STORES >320 TRANSPORT CARRIERS Transported almost 50.000.000 m3 =2.500 trucks on the road every day
PETERBOROUGH OPERATIONS
The Operation The Peterborough site is known as a CDC (Customer Distribution Centre). This means that we pick and deliver all customer ordered via the IKEA website or app. We also have a CSC (Customer Support Centre) dealing with customer after sales. Size of site 72 acres Capacity of site - 154,000 pallets Headcount - CDC - 976 - CSC - 350
We are proud of our H&S Improvements in 3 years!
Health & Safety Notice board Back to basics Health & Safety Management System Implemented New site walkways implemented New site information leaflet for Visitors & Contractors First Aid Stations designed and implemented Process / Fire Risk Assessment review Fire Assembly points implemented to accommodate growth
Culture Change New Observation Reporting implemented Putting Safety First Electronic Incident Reporting System Internal Audit Score improvement
Training Emergency response exercises Senior Team Aisle Awareness Team Leader Responsibilities and awareness Risk Assessment Health & Wellbeing Racking Inspection
Nice to have.. Health & Wellbeing Champions Co-worker committee Hygiene Team - Sustainability Community & Charity projects Great Benefits!
Sustainability With Dan Molesworth
Any Questions?
Tour
Thank you