QUT Security Monthly Report SEPTEMBER 2018 Facilities Management Division of Resources
Contents 1.0 ISSUES AND ACHIEVEMENTS... 3 2.0 AUGUST IN REVIEW... 3 3.0 COMPARISON OF MONTHLY OFFENCE TRENDS... 4 4.0 SECURITY INCIDENT DETAILS... 4 5.0 SIGNIFICANT EVENTS... 4 6.0 SECURITY TASKING AND RESPONSE... 5 7.0 SECURITY SYSTEMS PROJECTS... 6 8.0 MANAGER S UPDATE... 6
1.0 ISSUES AND ACHIEVEMENTS The Security Manager, KG Security Operations Officer and GP Superintendent attended a table top exercise at Parliament House with QPS. This enhanced our already beneficial working relationship and promoted good working practices for the future. As a result of this training, QUT will be engaging other stakeholders within the CBD to develop existing plans and procedures. Tracey Bartlett, Security Systems Officer, became the co-chair of the Tertiary Education Security Network (TESN). This is a forum where organisations come together across Australia and discuss the research and development of things like access control and future projects that will aid and progress Universities in the Security technology field. 2.0 AUGUST IN REVIEW 8,421 calls for Security Assistance 26 Security Incidents 15 Emergency Incidents 2 offences against indivuals 20 offences against property 4 other/minor offences 6 medical emergencies 0 genuine fires 3 false alarms 5 calls from security for QPS to attend campus 8 calls from security for QAS to attend campus
3.0 COMPARISON OF MONTHLY OFFENCE TRENDS 30 25 20 15 10 5 0 2016 2017 2018 4.0 SECURITY INCIDENT DETAILS Incident Campus Total Total Value Group Type Class GP KG OA Incidents ($) INDIVIDUAL Assault (excluding sexual) Serious Assault 1 1 $0 Indecent Behaviour Indecent Behaviour 1 1 $0 PROPERTY Break & Enter Motor Vehicle 1 1 $200 Wilful Damage Graffiti 1 1 $135 Vandalism 2 1 3 $15,450 Theft Other Student Property 1 1 $600 Wallets / Bags / Purses 1 1 $300 Bicycle 11 11 $11,259 QUT Computer Equipment 1 1 2 $1,800 OTHER Dispute / Domestic Dispute / Domestic 1 1 $0 Trespass Trespass 3 3 $0 TOTAL 20 6 0 26 $29,744 5.0 SIGNIFICANT EVENTS 1. An off duty security officer witnessed two males attempting to steal bikes from a bike cage at Gardens Point. When he challenged the unknown males he was struck in the face causing injury. The two males absconded from campus. The security officer required hospital treatment and police are investigating the incident. 2. A student reported that an unknown male was in the female toilets and was blocking her from leaving. She was able to get past the man and notified nearby staff and security. Security was unable to locate the male but the student was advised to report the matter to police and seek counselling, if required. 3. A number of glass panels in a building and external lift had been damaged at Kelvin Grove. Investigation police found a number of large marbles and sinkers in the area and believe they had been fired from an implement from a nearby unit block.
4. There was an increase in the thefts of bicycles at Gardens Point this month. Three unknown people were detained by police in relation to this. Security have provided police with CCTV to assist their investigation. 5. Throughout the month, 6 vagrants and 65 rollerblades/skateboarders were escorted from campus and 94 bicycle riders were asked to dismount and walk their bikes through the campus for pedestrian safety. BY GENDER BY CATEGORY 9 2 15 Male Female Legal Entity 2 9 2 7 6 International Students Domestic Students QUT Property Staff Visitor/Contractor 6.0 SECURITY TASKING AND RESPONSE OPERATIONAL TASKING Fire Panel Isolation/Reinstatement 162 Personal Escorts performed 32 Insecurities attended to 5 Lost Property items recovered 35 IT Rules, breach of security 3 Challenges 7,232 Smokers challenged 105 Night Bus passengers 590 Electronic Alarms Arming 0 Electronic Alarms Attendance 9 Lift assistance calls 2 Temporary & Generic Access Card Requests 34 Electronic security equipment service requests 38 SafeZone Users at the end of the month 2,699 STAFF TRAINING Hrs New Security Officer Induction 0 Security Operating Procedure Revision 32 Emergency Response and Counter Disaster 4 Electronic Fire Systems & Fire Hydrant 6 Automatic External Defibrillators (AED s) 6 First Aid 24 ORGANISATIONAL RESILIENCE Building evacuations/shelter in place attended 4 Percentage Warden Positions filled 99% Emergency Control Organisation/Building Fire Safety Advisor meetings 3 Workplace Fire Safety Audits 4 Fire Safety Diagram Audits 1
7.0 SECURITY SYSTEMS PROJECTS DESIGN AND DEVELOPMENT UNDER CONSTRUCTION 1x Card access E Block GP 1x Card access relocation H Block GP 1x Card access Q Block GP 1x Alteration to access P Block GP 1x Card access C Block KG 1x Card access alterations S Block GP 1x Card access U Block KG 1x Card access alterations U Block KG 2x Card access X Block KG 10x CCTV GP Road GP 1x Card access alteration M Block GP 1x CCTV V Block GP 1x Freezer monitoring W Block GP 1x CCTV P Block KG 1x Duress alarm 2x CCTV 5x CCTV C Block F Block U Block KG KG KG 1x Gas alarm UFCP GP COMPLETED 1x Card Access G Block KG 7x Fridge/freezer monitoring 3x Freezer monitoring Q Block R Block GP GP 1x Freezer monitoring Q Block KG 4x CCTV upgrade UFCP GP 8.0 MANAGER S UPDATE After the excellent performance by QUT staff in regards to our evacuation drills held in August, myself and Tracey Brewer held an Emergency Control Organisation (ECO) debrief at each campus. Some excellent ideas to help us improve our procedures and some great learning by all the participants that will benefit all of the QUT community. Thanks to all involved. Unfortunately we saw a spike in the number of thefts and attempted thefts of bikes from Gardens Point in September. This was immediately recognised and the security team planned and organised some proactive operations with the objective to deter and detect the crime incidents. I am pleased to say that after some covert and overt patrolling and with inter-agency activity with the local police, some offenders have been arrested and the crime figures have fallen. The security team continue to monitor problem areas by use of physical presence and our CCTV system and welcome any feedback to where they would like to see more security. Our Central Monitoring Station (CMS) has had a successful relocation along with our patrol officers and are now located in Y Block, Level 2. You can of course still contact them on the normal numbers of 3138 5585 and 88888 in an emergency. I again extend the offer of myself and/or my team coming out to your team meetings to present about the direction of security and our customer focused strategic aims. I have previously mentioned the use of SafeZone at QUT and I am pleased to say that the take up of the program has been excellent and the feedback has been that staff and students area really starting to see the benefit of it. If you or your team would like a demonstration or an introduction to SafeZone please contact us. Cheers,