MINIMUM FREQUENCIES The Service Provider is required to provide the cleaning servicee at whatever frequencies that are deemed necessary in order to meet the required standards. However the following chart included is a guide to the minimum frequencies required to achieve the desired outcome. THE SCOPE OF CLEANING SERVICES IS AS FOLLOWS: ALL MINTEK UILDINGS locks: 9000, 6000, 7000, 8000, 11000, 12000, ESD building, Guest House, Single Quarters and Staff Association Club Offices, oard rooms Meeting rooms, Computer rooms and common areass Clean fool according to types Dust/Wipe down all horizontal/vertical surfaces Clean all telephones faxes and PC s (depending on officer owners) Disinfect telephones Wipe all desk tops Polish all wooden desk tops Clean directory boards Empty and clean dustbins, waste paper baskets Clean picture frames and glasss Clean partition glass Vacuum upholstered furniture Spot clean marks from walls, doors, paint work and light switches Deep wash/cleaning of all office chairs Monthly On rotation i Annual Entrance and Foyers, Stairs and Landings, Corridors/ Passages, Fire Escapess Clean floor according to type Clean stairs and landings Pick up and dispose of all litterr Empty and clean all waste receptacles Spot clean glass entrance doors Spot clean walls and doors Spot clean all glasss and metalwork Dust all accessiblee ledges to height of 2m Clean skirting Clean handrails/banisters Page 1 of 8
Corridors/Passages Clean floor according to t type Pick up and dispose off all litter Empty and clean all waste receptacles Spot clean glass entrance doors Spot clean all glass and metalworkk Dust all accessible ledges to heightt of 2m Clean skirting Cleaning handrails/banisters AUDITORIUM G4 Clean fool according to types Dust/Wipe down all horizontal surfaces Dust/Wipe all vertical surfaces Clean entrance doors Clean display windows Clean metals frameworks Sport clean walls and doors (other than glass) Empty and clean dustbins 2 X Week On going ALL UILDING LOCKS Toilets Cleaning Clean floors according to type Empty and clean all waste receptacles Clean and sanitise bowls, basins and urinals Clean all mirrors Clean and polish all bright metal fittings Spot clean walls, doors and partitions Clean accessible pipe work Page 2 of 8
Training Rooms Clean floor according to type Dust furniture and fittings Clean dustbins (if the training room is in use, the cleaning c will be done daily) TYPES OF FLOORS A) RESILIENT FLOOR( VINYL) Sweep with flat mop Wet mop urnish with floor machine Strip and seal ) CONCRETE AND GRAND Sweep Damp mop C) CERAMIC G4/ LOCK 12 Sweep with mop sweeper OR Sweep with dust control mop Damp mop / machine buff according to situation D) CARPETS AND RUGS SPOT vacuum Vacuum thoroughly : High traffic areas Medium traffic areas Low traffic areas Spot clean soil marks Deep Wash of carpets Monthly Annually weekly 2 X 1 X Annually WINDOW CLEANING Clean accessible interior faces of all windows below 2m Clean accessible exterior faces of all windows below 2m Clean both faces of partition glass Cleaning of all windows at all buildings Monthly Monthly i annual WASTE DISPOSAL Remove refuse to agreed location 2 X Page 3 of 8
SUPPLIERS Toilets rolls Hand towel rolls liquid hand soap General purpose cleaner Pine disinfectant Green liquid Toilet owl cleaner Ammoniated cleaner leach Floor polish Floor stripper Furniture polish rasso Window cleaner mops uckets Wet floor signs Clothes (colour coded) Vacuum cleaner urnishes Hand towel rolls and dispensers Liquid hand soup DEEP CLEANING Canteen kitchens Semi deep clean Complete deep clean COMPLETE DEEP CLEANER 1 X i Monthly 1 X Trimester Showers and Toilets o Urinals o Toilets o asins o Walls tiles o Showers and walls 1 x i Monthly Page 4 of 8
SERVICE OUTCOMES uilding External Features, Fire Exits and Stairwells Walls and Skirtings Glass Doors Landings, ramps, stairwells, fire exits, steps, entrances, porches, patios, balconies, eaves, external lightt fittings are free of dust, grit, dirt, leaves, cobwebs, rubbish, cigarette butts, gum and bird excreta. Handrails are clean and free of stains. Internal and external wallss and ceilings are free off dust, grit, lint, soil, film and cobwebs where reachable. Walls are freee of marks caused by furniture, equipment or staff where reachable. Light switchess are free of fingerprints, f scuffs and any other marks. Light covers and diffusers are free of dust, grit, lintt and cobwebs. Polished surfaces are of a uniform lustre. Internal surfaces of glass are clearr of all streaks, spots and marks, including Finger prints and smudges where reachable. Window frames, tracks and ledges are clear and free of dust, grit, marks and spots. Internal and external doors and doorframes are free of dust, grit, lint, soil, film, fingerprints and cobwebs. Doors and doorframes aree free of marks caused by furniture, equipment or staff. Air vents, relief grilles and other ventilation outlets are kept unblocked and free of dust, grit, soil, film, cobwebs, scuffs and any other marks. Door tracks and doorjambs are free off grit and other debris. Polished surfaces are of a uniform lustre. Hard Floors The floor is free of dust, grit, litter, marks and spots, water or other liquids. The floor is free of build up at the edges and corners or in traffic lanes. The floor is free of spots, scuffs s or scratches on traffic lanes, around furniture and at pivot points. Inaccessible areas (edges, corners andd around furniture) are free of dust, grit, lint and spots. uffed floors are of a uniform lustre. Appropriate signage and precautions p are taken regarding pedestrian safety of newly cleaned orr wet floors. Where floor is maintained, appropriate caution and control measures must be appliedd or are put in place. Page 5 of 8
Concrete & Pavers (Main entrances only) Soft Floors, Entry Matting Ducts, Grills and Air Vents, HVAC, Diffusers (to 1.8m high) Fixtures Electrical Fixtures and Appliances Furnishings and Fixtures After sweeping all areas must m be free of dirt, dust leaves and debris. After spot cleaning, hosingg or pressuree cleaning concrete & pavers all areas must be free of dust, accumulated dirt, litter, sand and excess water leaving the surfaces clean and reasonably dry The floor is free of dust, grit, litter, marks and spots, water or other liquids. The floor is free of stains, spots, scuffss or scratches on traffic lanes, around furniture and at pivot points. Inaccessible areas (edges, corners andd around furniture) are free of dust, grit, lint and spots. Where carpets are vacuumed/cleaned, or when carpet extraction shampooing is complete, the t carpet must be free of all deep seated dirt, stains and soiling andd be left in a reasonably dry conditionn giving a uniform appearance. All ventilation outlets are kept unblocked and freee of dust, grit, soil, film, cobwebs, scuffs and any other marks where reachable. r HVAC, Diffusers (to 1.8m high) h HVAC, Diffusers (to 1.8m high) All ventilation outlets are kept clear and uncluttered following f cleaning. Electrical fixtures and appliances are free of grease, dirt, dust, encrustations, marks, stains and cobwebs. Hygiene standards are satisfied wheree the fixture or appliance is used in food preparation. p Only exterior. Range hoods (exterior) and exhaust filters are freee of grease, dirt and dust on inner and outer surfaces. Motor vents where reachable, etc, aree clean and free f of dust and lint. Drinking fountains are clean and free of stains and mineral build up. Insect killing devices are free of dead insects, and are clean and functional. Hard surface furniture is free of spots,, soil, film, dust, fingerprints and spillages. Soft surface furniture is free from stains, soil, film and dust. Furniture legs, wheels andd castors are free from mop strings, soil, film, dust and cobwebs. Inaccessible areas (edges, corners, folds and crevices) are free of dust, grit, lint and spots. All reachable high surfaces are free from dust and cobwebs. All vertical and horizontal blinds and are free from stains, dust, cobwebs, lint and soilage where w reachable. Page 6 of 8
Kitchen Fixtures and Appliances Toilets and athroom Fixtures General Tidiness Odour Control Equipment is free of tapes/plastic, etc, which may compromise cleaning. Furniture has no odour that is distasteful or unpleasant. Shelves, bench tops, cupboards are clean inside and out and free of dust and litter or stains. Internal plants are free of dust and litter. Waste/rubbish bins or containers are clean inside and out, free of stains and mechanically intact. Fire extinguishers and fire alarms are free of dust, grit, dirt and cobwebs. Fixtures, surfaces and appliances are free of grease, dirt, dust, encrustations, marks, stains and cobwebs. Electrical and cooking fixtures and appliances are kept free from signs of use or non use. Refrigerators/ /freezers external surfaces are clean and free of dirt, food smudgess and smears. Porcelain and plastic surfaces are free from smudges, smears, body fats, soap build up and mineral deposits. Metal surfaces, dispensers, shower screens and mirrors are free from streaks, soil, smudges, soap build up and oxide deposits. Wall tiles and wall fixturess (including soap and cream dispensers and towel holders) are free of dust, grit, and smudges/streaks, mould, soap build up and mineral deposits. Shower curtains and bath mats are free from stains, smudges, smears, odours, and mould and body fats. Plumbing fixtures are free of smudges, dust, soap build up and mineral deposits. athroom fixtures are freee from odours that are distasteful or unpleasant. Polished surfaces are of a uniform lustre. Sanitary disposal unit external surfaces are clean and functional. Consumable items are in sufficient s supply. The area appears tidy and uncluttered. Floor space is clear, only occupied o by furniture and fittings designed too sit on the floor. Furniture is maintained in a fashion that allows forr cleaning. Fire access and exit doors are left clear and unhindered. The area smells fresh. There is no odour that is distasteful d orr unpleasant. Room deodorisers are clean and functional. Page 7 of 8
ADDITIONS It is taken that bins in all areas will be emptied daily, taken to the designated area/s and new liners installed where necessary. EXCLUDED SERVICES General Areas Inaccessible desks, cupboards, benches and areas Inaccessible skirting boards, windoww sills Inside of cupboards Inside of light diffusers Cluttered storage areas Staffroom/Kitchen Areas Inside surfaces or microwaves, dishwashers, cookers, fridges etc Cluttered sinks with stafff lunch/morning cups, dishes/plates etc Visitors cups/dishes/plates etc Tea Towels Morning tea preparations Meeting/event/function/special tea preparation and clean up. External Areas Gutters and drains Open quadrangles Walkovers Underpassess Parking areas Pond areas Tiled, bricked, slabbed, bitumen, grassed and garden areas Page 8 of 8