TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 1 Herefordshire Telecare Equipment Solution Guide and Support Tool A Guide For Practitioners
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 2 Equipment hoices for Telecare in Herefordshire Telecare equipment can be broken down into three forms: Standalone - see equipment marked Linked to carer (live-in) - see equipment marked Linked to call/response centre - see equipment marked Much of the equipment will support different types of service users, and this guide will support your decision to choose the most appropriate equipment for your service user, and based upon the training provided in Herefordshire for practitioners (see www.herefordshire.gov.uk/telecare for further information). Throughout this guide, you will see the following symbols, indicating that the equipment my be used to support service users with certain risks, conditions or requirements: FA M S L FH FL D Falls, Mobility Issues, Frailty Medication Reminders or Management Safety in the ommunity Long Term onditions, Epilepsy, Learning Disabilities Fire, Heat Flooding Dementia, Brain Injury, ognitive Impairment arer Support
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 3 Basic Lifeline unit. Links to all entre Requires phone line and a power socket within 2-3m. Includes pendant (neck, wrist or belt worn). FA M S L FH FL D Minuet Watch. (alternative for pendant supplied with Lifeline unit. Requires Basic Lifeline. FA M S L FH FL D Bed Leaving Sensor. Linked to either all entre (Requires Basic Lifeline) or arer Pager (Requires Pager). FA D L Big Button/Picture Phone. D L arbon Monoxide (O) Detector. Requires Basic Lifeline. FH D hair Leaving Sensor. Linked to either all entre (Requires Basic Lifeline) or arer Pager (Requires Pager). FA D L arer Pager. (choices - refer to Telecare Team for suitability). FA D L
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 4 Epilepsy Sensor. (Nocturnal, Tonic/lonic only). Requires Basic Lifeline. L D Falls Detection. Wrist worn (no movement after fall) or Neck/Waist worn. Requires Basic lifeline. Use Falls Detector Decision Process Flowchart. FA D L Flood Prevention. Magiplug or Flood Detector (Requires Basic Lifeline). FL D L Gas Detector (unlit natural gas). Requires Basic Lifeline. FH D GSM Tracker. Requires SIM card to carer mobile/p. S L D Inactivity Sensor. Requires Basic Lifeline or SIM card to carer mobile. FA D L Just hecking (Dementia Assessment Tool). D
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 5 ASE STUDY 1 Mrs looks after her husband who suffers with Parkinsons. She can t leave him for more than a short time as he needs to take different medication one at 2 hourly intervals and the other at 2½ hourly intervals and gets muddled as to which he should take. Only when a carer can sit in can Mrs leave her husband to go shopping. She can t go out for the day unless family can come and look after her husband. When assessed, an automatic pill dispenser (Pivotell) was considered, but it would not be able to cope with the numbers of pills required every day. However, by combining the use of the Pivotell, for the 2 hourly medications, and the Lifeline unit to provide voice prompts for the 2½ hourly medications, Mr could self administer his medication. Mrs just tops up the Pivotell every other day and leaves her husband with both the Pivotell and the other meds in their blister pack. The Pivotell sounds its own alarm, and can be operated by Mr and the Lifeline plays a voice message to remind him to take the other.
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 6 ASE STUDY 2 Miss J is profoundly deaf and a single mother. Her two very young children had found out how to open the front door and would disappear without Miss J knowing. They had also worked out how to open the back door and could get out of the back garden. Miss J was provided with a 4-channel vibrating pager that was alerted by door contact sets on both the front and the back doors, indicated on the pager by different coloured lights. Some time later, the children worked out how to open the windows so contact sets were fitted to front and back windows linked to the other two channels on the pager, providing Miss J with great peace of mind in being alerted to whenever a door or a window was opened without her knowledge or permission.
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 7 Medication Automatic Pill Dispenser. Only deployed through Telecare Team. Use Medication Reminders Flowchart. Medication Automatic Pill Dispenser Tipper. For people with dexterity issues. Medication Talking Pill Box Reminder. Memory Aid - adex Watch. S Memory Aid Voice Re-minder. Mem-X. Requires setting up. S Memory Aid Memo Minder Single or Dual hannel. S FA D L Memory Aid MemRabel. Speaking reminders up to 4 x daily or weekly. Requires setting up information. S
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 8 Nightlight - Motion Sensing. Battery operated. FA D L Orientation locks. M S D L Personal Mobile Radio - Walkie-Talkie. S Property Exit Sensor. S D L Remotely ontrolled Electrical Socket (up to 3Kw). FA Smoke Detector. FH D L Temperature Extremes Sensor (12 /42 ). FH D L Bogus aller Button. Requires Basic Lifeline. S L
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 9 ASE STUDY 3 Mrs M lives with her family but also looks after her elderly Mum who has dementia. Mum has taken to getting up in the night and falling heavily when she mobilises in the dark. A bed cot side reduced the risk, but Mum had worked out how to shuffle down the bed to get out. Mrs M had no option but to sleep on the couch in the same room as her Mum. By being provided with a bed leaving alarm linked to a carer pager as well as a motion detecting night light fitted opposite the end of the bed, Mrs J was able to return to her familial bed in the comfort of knowing that she would be alerted to when her Mum mobilises during the night. Mum was also provided with a small pool of light to help her orientate when she tried to stand up.
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 10 ASE STUDY 4 Mr B lives in his family home with his wife who has dementia. When the front door bell went one day, Mr B was horrified to find out that his wife had got out of the house, without his knowledge, whilst he had gone into the garden to take a pair of socks off the washing line. Luckily, someone from a local care home had spotted his wife and had walked up the road knocking on every door until the right house was found. Door contact sets fitted to the interior porch door now alerts Mr B by a pager that his wife is moving towards the front door and can gently guide her back into their home.
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 11 ASE STUDY 5 Mrs P has moved her Dad from the south east of England to a sheltered accommodation block near to where she lives, and has given up her job so that she can care more for her Dad. He still loves to go for regular walks but has twice forgotten to come home and has become very upset when he has been picked up by the police some distance from his home. Dad always takes his keys with him so an assessment suggested that a buddi would be an ideal item to attach to his keys so that he could be located easily and collected by the family instead of calling the police to find him. The buddi came into its own on only the day after it was deployed, as Dad went for a walk in the morning and had still not returned by evening time. The family were able to be talked into where he was, several miles away, and calmly brought home. This has given both Dad and family immense peace of mind.
TELEARE BOOKLET Job No1287_Layout 1 05/11/2014 11:11 Page 12 Useful Information Websites: Tunstall Lifeline Equipment www.tunstall.com Tynetec Lifeline Equipment www.tynetec.co.uk hubb Lifeline Equipment www.chubbcommunitycare.co.uk Possum Lifeline Equipment www.possum.co.uk/eat Easylink Standalone/arer Equipment www.easylinkuk.co.uk Lifemax Standalone/arer Equipment www.lifemaxuk.co.uk Buddi Tracker www.buddi.co.uk St Bernard Tracker www.stbernardlocation.com AT Dementia - Dementia Specialist Advice Living Made Easy - Specialist Advice My Ageing Parent - Advice site Mick s House - Advice site RNIB Sight Impairment incl. AT RNID Hearing Impairment incl. AT ADASS WM AskSara www.atdementia.org.uk www.livingmadeeasy.org.uk www.myageingparent.com www.mickshouse.info shop.rnib.org.uk www.actiononhearingloss.org.uk www.adasswm.com/ get-connected www.asksara.dlf.org.uk Herefordshire ouncil Telecare Team The Nelson Building Whitecross Road HEREFORD HR4 0DG Telephone 01432 261650 Email telecare@herefordshire.gov.uk www.herefordshire.gov.uk