ANALOGUE ADDRESSABLE FIRE CONTROL PANELS FIREQUEST FAMILY. Section 6 Trouble Shooting Issue 1.1

FIREQUEST FAMILY ANALOGUE ADDRESSABLE FIRE CONTROL PANELS FIREQUEST FAMILY Section 6 Trouble Shooting Issue 1.1

FireQuest - trading as Luminos Lighting Ltd Unit F1, Grafton Way Basingstoke, Hampshire RG22 6HY, England Tel: +44 (0) 1256 844685 Fax: +44 (0) 1256 810082 E-Mail: sales@letgroup.co.uk Web Site: www.firequest-uk.com

CONTENTS iii CONTENTS SECTION 6 TROUBLE SHOOTING... 1 Using the Manual...1 TROUBLE SHOOTING... 2 Basic Problems...2 System Problems...5 Detection Loop Problems...6 Remote Unit Problems...7 FIELD DEVICE SPECIFICATIONS... 8 Apollo Apollo XP95/Series 90...8 XP95 Ancillary Specification...9 Hochiki...10 ESP Device Types...10 Nittan...11 Device Types...11 AS Device Details...11 MAIN MENU (ACCESS LEVEL 0)... 12 TEST MENU (ACCESS LEVEL 1)... 13

SECTION 2 1 SECTION 6 Trouble Shooting Using the Manual The manual is divided into sections, each of which will guide you through a particular aspect of the system. In the left hand margin icons are used to draw your attention to important Notes [1] or Warnings [M ]. If you need to install and commission the system, then go to Section 1. This also contains drawings and connection details of all the hardware modules. If the system has already been installed and you need to know how to operate the FireQuest Control Panel, then Sections 2 & 3 will detail the controls and indicators and take you through the normal operation of the system. Once installed Sections 4 & 5 will guide you through the configuration. When configuring a system with Apollo, Nittan or Hochiki ESP devices there are some additional features that are relevant to the configuration, these are covered in Appendix A If a fault or problem occurs refer to Section 3 - Normal Operation Dealing with Faults, which details the normal system faults that may occur. If further assistance is required, refer to the Troubleshooting Guide in Section 2

2 SECTION 2 Trouble Shooting This is not intended to be a comprehensive diagnostic manual, but should give some guidance towards the likely cause of the fault. Basic Problems Indication/Symptom Possible Cause Action Power On LED doesn't light No supply. Check 240v.a.c. supply, or check battery for 24v.d.c. Mains fuse blown. Check fuse in white terminal block and replace if necessary. Supply fuse blown. Check the fuse. Power On LED pulsing Battery not connected as Connect battery (24V) indicated Battery fuse faulty or Check the fuse missing. Battery not taking charge or faulty. Replace battery. CPU Fault LED flashing, Fault Sounder on Controls don't operate. There is a fault with one of the supplies. Watchdog triggered Mains (Power Up) not correct CONTROLS keyswitch not set to ON. Front Panel ribbon cable not connected. Check the indications on the baseboard and proceed accordingly. Note that Earth Fault may cause many other spurious faults, and can damage the unit if there are any remote supplies connected. (Also check the incoming A.C. supply, and the d.c. supplies. Try manual Reset. If panel fails to power up, CPU card probably faulty. Check that the battery is not low, and loading the PSU to the extent that the 24V rail is lowered. Power up the panel with the battery disconnected Operate CONTROLS keyswitch to ON. Ensure that the flat cables are connected to the baseboard.

SECTION 2 3 Controls operate, but Reset doesn't operate Keypad key stuck Cable or connector faulty. Detector is still in alarm Display still in Engineer Access Menu Go to Tests and Reports using QWERTY, and test the keypad. Note that the keypad should 'beep' when the CONTROLS keyswitch is turned. Check that these are no shorts between wires on the cables. Check that the callpoint/detector is back to normal state, and no smoke or dust is present. If condition persists, try removing detector and resetting. Cancel from the menu's then press RESET Display is blank. LCD not connected. Check that the LCD is plugged into the front panel p.c.b. No software fitted. Check that the correct software version for the system is fitted. Display shows only flashing cursor. Printer shows 'Detector Fault 000' LCD Display is difficult to read. Printer doesn't print. Wrong software fitted. Loop Fault Backlight not switched on. Printer disabled through software Printer mechanism jammed Printer Paper jammed Check for the correct software version. This means that there is an open-circuit between the panel and the first detector in one direction or other. The panel can still scan all the devices, but the loop is not complete. Check that the two-wire backlight connection from the LCD is connected to the p.c.b. Enter Configuration, and select Disable Printer Option. Select the Reconnect option. Check for dirt, swarf etc. Clean if possible, and reapply power. Use Printer Test. If still a problem, return for overhaul Check that there is sufficient clearance behind the printer, so that the paper roll is free to rotate.

4 SECTION 2 Aux Fault LED lit Sounder Fault indicator is lit. Fault with Aux equipment or Aux Output Earth Fault Memory Check Error One of the sounder circuits has a fault on it. No voltage on Sounder Terminals There is a fault with the equipment connected to the Aux Fault input (if used), or there is a fault on the output from a sounder card which has outputs configured as Auxiliary Outputs (i.e. responding to Reset, not Silence Alarms). These outputs are monitored for open and short circuit. The panel has detected an Earth Fault on the system somewhere. Look in the History stack if intermittent. Check whether the Earth Fault LED on the Baseboard is lit. Trace the Earth Fault and remove. On the hour the CPU carries out a memory check, and compares the data with the previous hour. If any changes are detected, the system will show a fault. The original data should sholud be reloaded. Disconnect common sounders (and zonal sounders if fitted), and connect 4K7 End-of-line resistor across the terminals for each circuit. There should be 12v = - 1v on a meter Enable sounder circuits one at a time. If sounder fault indicator lights, then that circuit has a short-circuit. If no fault appears, remove EOL's and fit at end of line one by one. If sounder fault doesn't clear, then that circuit has an open-circuit or high resistance. One of the electronic sounder fuses has operated. Remove field wiring and check Supply Fuses blow on alarm Wrong values fitted For a 3A PSU, the fuse should be 3.15A.

SECTION 2 5 System Problems No access to the Test or Configuration menu(s). Keyboard won't send data. Display shows garbage, or CPU resets when Sounders operate. Incorrect passcode. Keypad not functioning (no audio feedback). CAPS LOCK key not pressed on keyboard. Keyboard not connected correctly. Keyboard faulty. Un-suppressed coil on sounder or relay. Check that passcode is set to correct number. Use MASTER Option 1 to check Configuration Passcode, and then Configuration Option 1 to check Test/Report passcode. Proceed as in Basic Problems. Press CAPS LOCK key so that red lamp lights. Unplug and check plugs for bent pins. Unplug keyboard, and use keypad only. If this works then keyboard or Display/Keypad card may be faulty. Ensure that sounders have diodes fitted and relay coils (if fitted) have diodes across the coils. Can t exit Walktest Device in alarm Wait 10 seconds, then retry. Sounders won't switch off except during alarm. Diodes set to wrong polarity. Connect sounder circuits the other way round.

6 SECTION 2 Detection Loop Problems Loop Fault Detector Fault indicator lit Spurious Alarms or Faults from one device Detector missing or addressed incorrectly Loop Interface module incorrectly fitted. Zone Monitor Units faulty. Loop Loading low Loop wiring open-circuit. Faulty detection device on loop Faulty detector Check Detector Fault option in Test/Report menu for faulty detectors, check that detectors are fitted and correctly addressed. Check that Loop has +24V (nominal) on it, and use scope to check for address pulses. Check also that Loop Interface card mounted on the Front Panel p.c.b. is securely fitted. Check that ZMU has the 6K2 End-of-line resistor fitted. If zone wiring is connected, disconnect and fit EOL only. If the loop is lightly loaded, and the cable run relatively short, it may be necessary to add a loading resistor. This can be added either at the mid-point of the loop (preferably) or in the panel. If in mid-loop, the value should be 1K0, at the panel it should be 1K8. In both cases, connect the resistor across the Loop +ve and Loop -ve Remove loop from panel and check continuity with meter. Check printout (or use Tests and Reports. Change detector Spurious Alarms or Faults from many devices. Faulty Interface Card Earth Fault(s) Change card and Reset System Check LED's, and rectify if necessary

SECTION 2 7 Remote Unit Problems LCD Repeater not operating Remote Repeater not working Data signals not connected Data not being sent Data not arriving PSU Failed Address set wrongly Check connections between Fire Panel and repeater are correct. Hold an LED across the A and B lines, and see if it flickers when the MENU and CANCEL keys are pressed alternately. If not, data is not being sent. Check that LED 3 on Repeater is flickering, and that LED 4 is also flickering in the opposite phase. If not, then data is not being sent from Fire Panel. Check voltage on PSU Check that the address switch is set to the correct address

8 SECTION 2 Field Device Specifications This Appendix gives more details for the following detector ranges: Apollo, Hochiki, Nittan Apollo Apollo XP95/Series 90 No Usage Abbreviation 0 Heat (Rate of Rise) ROR HEAT 1 Sounder SOUNDER 2 Digital (I/O Units) DIGITAL 3 Ionisation Smoke Detector ION 4 Shop Interface Unit SHOP UNIT 5 Optical Smoke Detector PHOTOELEC 6 Fixed Heat Detector HEAT 7 Manual Callpoint (inc. CPM) MAN CP 8 Control Unit Monitor CUM 9 Device Monitor Unit DMU 10 XP95 Loop Sounder XP SOUNDR 11 XP95 I/O Unit XP I/O 12 XP95 O/P Unit XP O/P 13 XP95 ZMU XP ZMU 14 XP95 Switch Monitor XP SWITCH 15 XP95 Switch Monitor Plus XP SWTCH+ 16 XP95 Priority Switch Monitor XP PRI SW 17 XP95 Sounder Group XP GROUP 18 XP95 High Sensor Optical 19 XP95 High Temp Fixed 20 Discovery Optical Multi-Crit 21 Discovery Dual Sensor 22 XP95 Beam Detector 23 XP95 Flame Detector 1 As some of the Apollo XP95 devices send back the same type code, then in the SELF LEARN sequence, the panel cannot distinguish one from the other. These are types 14, 15, and 16. In these cases, the device type will have to be entered manually after the self learn process, to ensure correct operation.

SECTION 2 9 XP95 Ancillary Specification Protocol Usage Command Bits Mini Switch Monitor Mini Switch Monitor with Interrupt Switch Monitor Switch Monitor Plus Zone Monitor O/P Bit 2 LED/Rem LED/Rem LED LED Detector LED Sounder Control Unit Ind or Grp Control O/P Bit 1 Self Test Self Test Self Test Self Test Self Test Pulsed Mode O/P Bit 0 Fault Test Not Used Not Used Opto Reset Reset Zone Continuous Mode Input/ Output Unit Not Used Not Used Relay Operation Output Unit Not Used Not Used R e l a y Operation Interrupt No Yes No No No No No No Analogue Value Quiescent 16 16 16 16 16 16 16 16 Fault 4 4 4 4 4 4 4 n/a Pre-alarm 48+/-3 n/a 48+/-3 48+/-3 n/a n/a n/a n/a Alarm 64 64 64 64 64 n/a n/a n/a Input Bits I/P Bit 2 I/P Bit 1 I/P Bit 0 Type Bits LED/Rem Self Test Fault Test LED/Rem High=Qui Low=Alm High=Alm Low=Qui LED Self Test Confirms O/P bit 0 LED Self Test Opto-reset Det. LED Self Test Reset Ind/Grp addr conf Pulsed mode conf Continuous mode conf Not Used Unmon. I/P status Monitored I/P status Not Used Not Used Not Used Bit 2, 1, 0 1 0 0 1 1 1 1 0 0 1 0 0 1 0 0 0 0 1 0 1 0 0 1 0 Bit 4, 3 0 1 1 1 0 1 0 1 0 0 0 0 0 0 0 0 XP95 Flag Yes Yes Yes Yes Yes Yes Yes Yes Alarm Flag Yes No Yes Yes Yes No No No Interrupt/Alarm Address Loop Current (total) Yes Yes Yes Yes Yes No No No Quiescent 1mA 730mA 1mA 2mA 1.2mA 720mA Alarm 3.5mA 3.4mA 3.5mA n/a 4.5mA n / a S/C 2mA 3.5mA 3.5mA 4mA 6mA n / a Max 3.5mA 5.6mA 5.6mA 4mA 6mA 3.3mA Surge 3mA for 60mS 2.5mA for 65mS 2.4mA for 94mS 3.5mA for 150mS 3.5mA for 150mS 3mA for 100mS Rly/Sndr operated n/a n/a n/a 3mA 4.5mA Max per loop 30 30 30 30 20 30 External Supply required Resistance req for: No No No No No Yes No No EOL 20KW 20KW 20KW 20KW 10KW 20KW n/a Alarm 1KW 1KW 1KW 1KW n/a 4K7 n/a Pre-alarm 10KW n/a 10KW 10KW n/a n/a n/a n/a Special Functions Pre-alarm Pre-alarm Beam Detector Reset. Time delay on input Sychro in pulse mode. Group Addressing Additional unmonitored opto-isolated input

10 SECTION 2 Hochiki ESP Device Types No Usage Abbreviation 0 Manual Callpoint MAN CP 18 Addressable Base ADD BASE 20 Master Base MAST BASE 21 Mini Zone Monitor MINI ZONE 25 Dual Zone Monitor DUAL ZONE 57 Dual Switch Monitor DUAL SWCH 94 Addressable Sounder 120 Dual Sounder Controller DUAL SNDR 124 Dual Relay Controller DUAL RLY 136 Optical Detector PHOTOELEC 152 Fixed Heat Detector HEAT 168 Ionisation Detector ION 216 Multisensor 255 Unused (Not scanned) UNUSED

SECTION 2 11 Nittan Device Types No Usage Abbreviation 0 Manual Callpoint MAN CP 1 Ionisation Smoke ION 2 Fixed Heat FIXED 3 Optical Smoke PHOTOELEC 4 Output Module OCM 5 Monitor/Control MCM 6 Sounder Module SCM 7 Addressable Base 3RB 8 Monitor Module NAM 9 Rate of Rise Heat ROR HEAT AS Device Details NITTAN AS Devices: Communication Code Summary Mode Command Ionisation Optical Heat Call point COLLECT DATA COMMANDS 1 01 Collect Analogue Data Analogue Data G1 G2 G3 G1 Sensitivity High Norm Low High Norm Low 58C 66C 74C 82C Address - able Base Monitor -ing Module Sounder Control Module Fire 20 26 31 18 22 26 42 48 53 58 28 28 28 30 Pre Alarm 17 22 25 15 19 21 - - - - - - - Normal 2-16 2-21 2-24 2-14 2-17 2-20 1-43 1-47 1-52 1-57 2-27 2-27 2-27 2-29 Fault 1 1 1 1 1 1 0 0 0 0 1 1 1 1 DI Meaning Always 0 Always 0 0=Low Always 0 0=No PSU Flt 1=High 1=PSU Flt Type Data 01 11 10 00 00 00 00 CONTROL COMMANDS 0 1110 LED on LED on LED on - - - - + Fire Test on + Fire Test on + Fire Test on 0 1101 Fire Test on Fire Test on Fire Test on Fire Test on Sounders Pulsing 0 1011 LED on LED on LED on - - Relay On Sounders Conts 0 1000 Reset Reset Reset Reset Reset Reset Reset

12 SECTION 2 Main Menu (Access Level 0) 1=Set Time 2=Engineer Access 1=Test/Report 2=Configuration 3=Master Access Level 1 Menu Access Level 2 Menu (or Level 3 Special) Access Level 3 Menu 3=Disable 1=Disable 2=Re-Enable 1=Range 2=Zone 3 = L o o p 4=Report 4=Prt On/Off 1=Devices 5=Lamp Test 2=Outputs 1 = A l l 2=Sounders 3 = A u x 4=Report Shaded entries require Access Level 1 Code 3=F/B Relay

SECTION 2 13 Test Menu (Access level 1) 1=Test/Report 1=Test 1=Display/Keypad 1=Display 2=Printer 2=Sounders 3=Switches 3=Memory 4=Devices 1=Walktest 1=Range 2=Zone 3=Loop 2=Output Override 1=On 2=Value Test 0=Toggle Bit 0 2=Off 1=Toggle Bit 1 3=Auto 3=Over Value 2=Toggle Bit 2 4=Loop Check 4=Toggle Loop Rel Out 5=Check Drift 5= Toggle Loop Rel In 1=Device 2=Zone 3=Reports 1=Messages 3 = O u t p u t 4=Firmware Rev 2=Allocations 1=Detector/Zone 3=Faults 1=Faulty Devices 2=Zone/Output 2=Disabled Devices 3=Detector/Output 3=System Faults 4=Setup 1=Special Devices 1=List Devices 2=Show Setup 2=Day/Night 3=Global 1=Test Dates 5=History 2=Events