Markets, Metrics, and Madness: Counting Beans or Changing Markets

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Markets, Metrics, and Madness: Counting Beans or Changing Markets Paul I. Berkowitz Bill McNary D&R International, Ltd. 2004 National Symposium on Market Transformation Overview Partner Goals and Strategies Issues and Challenges Market Data: Appliances Market Data: Lighting 2003 Double Your Savings with ENERGY STAR Clothes Washer Campaign Conclusions Appendix: Assorted Market Data for Appliances and Lighting

Issues and Challenges Issues and Challenges 1. Data Availability Market and market share data for program design and program impacts Can data be obtained and analyzed on a regular basis? Light bulb point-of-sale retail scanner data no longer available to syndicated data suppliers 2. Program Metrics Who defines? Should they be narrow or broad? How should they be or do they need to be aligned with other market actors?

Issues and Challenges 3. Market Transformation Do we have the staying power and dollars to change markets? Will resurgence of utility least-cost planning derail market transformation efforts? 4. Market Alignment Resolving and/or understanding different business models and goals of market actors Issues and Challenges 5. Who leads and who follows in markets? 6. We have the attention of manufacturers and retailers. Where do we go from here?

Partner Goals and Strategies Goals and Strategies DOE Main Goals Attain energy and peak savings Increase utility $ savings for consumers Increase number of partners Strategies Develop/implement specifications Increase brand awareness Consider new products Market National, but limited dollars for support

Goals and Strategies EPA Main Goals Carbon savings Brand recognition Strategies Develop/implement specifications Label new products Increase brand awareness Employ environmental messaging Target products with high carbon savings Market Select utilities, states, and regions Goals and Strategies Utilities, States, and Regional Alliances Main Goal Regulatory bodies mandate energy savings goals Strategies Rebates and other incentives Consumer education/messaging/advertising ENERGY STAR market development and support Leveraging market actors (e.g., manufacturers and retailers) Market - Service territory

Goals and Strategies Manufacturers and Retailers Main Goals Market share Profit Shareholder value Customer loyalty Strategies Develop brand awareness/loyalty Sell volume Sell higher margin products Create market differentiation Increase customer satisfaction Show social/community responsibility Market - National Data Sources Sales data from ENERGY STAR industry partners Trade publications HFN Appliance Magazine Syndicated data suppliers for data purchase Triad Vista AC Nielson Industry trade organizations AHAM ARI Utility, state, regional data Tracking studies Market research Market analyst reports

Market Data: Appliances Appliance Market Share Retailer Type Home Improvement Centers 14% (2002) 20% (Lowe's and Home Depot 2003) Mass Merchants 7% Other 2% Sears 42% (2002) 38% (2003) Appliance Stores 35% Source: Home Furnishing News June 23, 2003 (2002 Data) Associated Press, February 19, 2004 (2003 Data)

ENERGY STAR Appliances National Market Penetration Percent ENERGY STAR 60% 50% 40% 30% 20% 10% AC CW DW RF 0% 1998 1999 2000 2001 2002 2003 Source: D&R International Year Market Data: Lighting

Funiture Stores and Chains 12% Light Bulbs Market Share Retailer Type Department Stores 5% Other 5% Specialty and Lighting Stores 39% Mass Merchants and Clubs 18% Home Improvement Centers 21% Source: Home Furnishing News, June 3, 2003 Fixtures Market Share Retailer Type Mass Merchants and Clubs 4% Funiture Stores and Chains 6% Home Improvement Centers 46% Department Stores 3% Specialty and Lighting Stores 41% Source: Home Furnishing News, June 3, 2003

Top Ten Lighting Fixture Retailers (2002) Lighting Fixture Retailers 2002 Retailer Market Share Dollars Home Depot 24% $1,147.07 Lowe's 12% $589.60 Lighting One 5% $245.50 Wal-Mart Stores 5% $219.90 Lamps Plus 3% $141.75 J.C. Penney 2% $113.74 Target 2% $99.20 Sears 1% $72.40 TJX Cos. 1% $71.20 Kmart 1% $62.50 Dollars in millions. Total market is $4,829.05 million. Source: Home Furnishing News, June 3, 2003 Case Study: 2003 Double Your Savings with ENERGY STAR Clothes Washer Campaign

Campaign Elements April 15, 2003 to July 15, 2003 Included 9 manufacturers Over 150 electric and water utilities 16 states Utilities and states Represented 18 million households Supported 2,400 store fronts $50 manufacturer rebate $50 utility/state rebate Coordinated rebate fulfillment Results 68,963 clothes washer coupons redeemed 18 million kwh/year saved 900,000 therms/year saved 525 million gallons water/year saved $4.3 million/year in energy bill savings

Results for Selected Participating States - Market Penetration Change State Q1 2003 Q3 2003 % Increase Q1 to Q3 Massachusetts 30.77% 42.20% 37.15% Minnesota 33.19% 45.24% 36.32% New York 21.48% 30.17% 40.45% Oregon 38.21% 50.65% 32.56% Wisconsin 30.84% 46.25% 49.98% Vermont 39.04% 61.78% 58.25% Source: D&R International ENERGY STAR Clothes Washer Market Penetration Percent ENERGY STAR 45% 40% 35% 30% 25% 20% 15% 2003 q1 2003 q2 2003 q3 Source: D&R International Quarter National Average Participating States Non- Participating States

Modified Energy Factor Tier Analysis Summary 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% < 1.42 1.42-1.59 1.6-1.79 > 1.8 Source: Portland Energy Conservation, Inc. OOE PSE WashWise WashWise Tiered NE Region Wisconsin Nevada Conclusions

Conclusions 1. ENERGY STAR and energy efficiency have come a long way in the last 5 years, with market success and working relationships with non-traditional partners. 2. Next steps in market penetration are predicated on metric alignment and availability and sharing of market data for mutual benefit. Conclusions 3. Policy alignment is important. Savings goals can lead to dependence on rebates. Move to market share as markets mature, but need to determine quantitative savings. 4. Consistent long-term funding will lead to changes in markets for energy efficiency goods and services.

Conclusions 5. ENERGY STAR must continue to challenge and support industry regarding product and equipment innovation. Most products become commodities over time. Innovation leads to continued interest in ENERGY STAR; continued savings opportunities; and continued margins, profits, and shareholder equity. Appendix Assorted Market Data: Appliances and Lighting

Market Data: Appliances Manufacturer Market Share Dishwashers/Clothes Washers (2002) Dishwashers Whirlpool 35% GE 34% Maytag 16% Electrolux (Frigidaire) 15% Clothes Washers Whirlpool 51% Maytag 23% GE 18% Electrolux (Frigidaire) 8% Source: Appliance Magazine, September 2003

Manufacturer Market Share Refrigerators (2002) GE 36% Whirlpool 26% Electrolux (Frigidaire) 23% Maytag (Admiral) 13% Haier 2% Source: Appliance Magazine, September 2003 Manufacturer Market Share Room Air Conditioners (2002) LG Electronics 28% Fedders 22% Haier 12% Electrolux (Frigidaire) 11% Whirlpool 11% Sharp 4% Goodman (Amana) 3% Friedrich 3% Matsushita 2% Samsung 2% Carrier 2% Source: Appliance Magazine, September 2003

Appliance Market Share Top Retailers P.C. Richard & Son 3% Sam's Club 3% Costco 3% Berkshire Hathaway 2% Wal-Mart 2% H.H. Gregg 2% Home Depot 8% Best Buy 9% Sears 49% Lowe's 19% Source: Home Furnishing News, June 23, 2003 Market Data: Lighting

Light Bulbs at a Glance Typical Home (2002) 5 billion lighting sockets in U.S. homes 45 bulbs in use 15 bulbs in storage 1.6 bulbs/fixture 3.3 hours/day average use per bulb 55% standard incandescents Source: Home Furnishing News, June 3, 2003 Lighting Fixtures at a Glance Typical Home (2002) 28 lighting fixtures 3.3 hours/day average use per fixture Most common fixtures: Enclosed (20%) Table/desk/floor (19%) Built-in/bare (15%) 61% of home renovations include lighting Bedroom and kitchen have most fixtures 50% of remodeling jobs involve new fixtures in bedrooms, bathrooms, and kitchens Source: Home Furnishing News, June 3, 2003

Light Bulbs Market Share Distribution Channel Food 22.6% Drug 12.7% Home Center/ Hardware 36.8% Mass Merchants 27.9% Source: Home Furnishing News, June 3, 2003 Light Bulb Sales by Type Fluorescent 5.6% Halogen 3.9% Special 15.4% Incandescent 75.1% Source: Home Furnishing News, June 3, 2003