HANDHELD SHOWER Installation and Maintenance Instructions SP272 Series SP273 Series SGR023 Series SGR027 Series SGR028 Series SGR029 Series I00032_Dec 17 Call 1300 369 273 www.enware.com.au Enware Australia Pty Limited 9 Endeavour Rd Caringbah NSW 2229 Australia Ph: +61 2 8556 4000 Fax: +61 2 8556 4055
technical data Inlet Connection Female ½ BSP (150mm) Working Pressure Range 150-500 kpa* Maximum Working Pressure (AS/NZS3500)* 500 kpa* Recommended Pressure Maximum Water Temperature Operating Temperature Range Flow Rate 200-500 kpa* 70 C^ 10-70 C 8.5 l/minute ( 3 Star WELS) The more stars the more water efficient WATER RATING www.waterrating.gov.au litres per 8.5 minute AS/NZS 3662 C of C 40129 Global-Mark The shower may not be suitable for use with gravity-fed water heaters, low pressure supply networks, instantaneous water heaters, tempering valves and thermostatic mixing valves. (AS3662-2013). For use with potable water only. installation compliance *Enware products are to be installed in accordance with the Plumbing Code of Australia (PCA) and AS/NZS3500. Installations not complying with PCA and AS/NZS 3500 may void the product and performance warranty provisions. Reference should also be made to the Australasian Health facility Guidelines (AHFG), ABCB and Local Government regulations when considering the choice of, and the installation of these products. The following clauses must be observed for a compliant installation and correct operation of Enware tapware: WATER SERVICES Plumbing Code of Australia: Part B1 Cold Water Services AS / NZS 3500.1-2015 Water Services; Section 1.6(a) Facilities for people with Disabilities Section 3.3.2 Pressure at outlets (min 50kPa) Section 3.3.4 Maximum pressure within buildings (500kPa static) Section 3.4 Velocity Requirement (Max 3.0m/s) Section 16 Testing and Commissioning; Flushing, Hydrostatic testing, cleaning and disinfection of water services. ^ All heated water installations for sanitary fixtures used primarily for personal hygiene purposes shall deliver heated water at a temperature not exceeding: a) 45 C for healthcare and aged care buildings, early childhood centres, primary and secondary schools and nursing homes, or similar facilities for the aged, the sick, children, or people with disabilities; and b) 50 C for all other situations (Laundries and kitchen sinks are not required to have heated water at a maximum of 50 C) This product must be installed and commissioned by a qualified plumber. For use with potable water only. HEATED WATER SERVICES Plumbing Code of Australia: Plumbing Code of Australia: Part B2 Heated Water Services AS / NZS 3500.4-2015 Heated Water Services; Section 1.9 Water Temperature 1.9.1 Storage Temperature 1.9.2 Sanitary fixtures delivery temperature 1.9.3 Acceptable solutions for control of delivery temperatures Section 10 Heated Water Services for People with Disabilities Section 11 Testing and Commissioning NOTE: Enware Australia advises: 1. Due to ongoing Research and Development, specifications may change without notice. 2. Component specifications may change on some export models. IMPORTANT NOTE: Where required, the installer must install an appropriate backflow prevention device before a shower hose according to the crossconnection hazard rating. (E.g. in situations where a shower hose is installed over a bath, the shower outlet is installed at a low height, or a shower hose is long enough to reach the floor, bidet or a WC pan.) www.enware.com.au Call 1300 369 27 3
set out installation guidelines NOTE These are guides only and do not overrule prescribed rail positions by appropriately qualified consultants. AS1428.1-2009 compliance requirements refer to the standards document. Standard Installation Guide 1700mm - 1900mm 800mm - 810mm AS1428.1 Guide to Inlet Height and Handrail Position 580mm - 600mm 800mm - 810mm to top of rail 700mm +/- 5 4 Call 1300 369 273 www.enware.com.au
technical drawings NOTE Dimensional drawings for product illustrating purposes only. For set-out compliance refer to AS1428.1-2009 and 2010 amendments Design for Access and Mobility. SP272, SP272C & SP272CS SINGLE FUNCTION HANDPIECE 215 (REF) 65 45 HOOK ROTATABLE 1/2" BSP WATER INLET 225 (REF) 110 (REF) 1.5m LONG HOSE SP273, SP273C & SP273CS 75 50 75 32 25 1/2" BSP 900 950 110 (REF) SINGLE FUNCTION HANDPIECE 1.5m LONG HOSE NOTE: Dimensional drawings for product illustrating purpose only. For set-out compliance refer to AS1428.1-2009 and 2010 amendments Design for Access and Mobility. Note for SP273 the slider is different. Refer to pg 7. www.enware.com.au Call 1300 369 27 5
technical drawings NOTE Dimensional drawings for product illustrating purposes only. For set-out compliance refer to AS1428.1-2009 and 2010 amendments Design for Access and Mobility. SGR023 70 25 1/2" BSP 50 75 32 110 (REF) SINGLE FUNCTION HANDPIECE 900 1.5m HOSE SP273C & CS * Note for SGR023C and SGR023CS models the shower slider is different. Refer to pg 8. T-Rail SGR027T, SGR028TL & SGR029TR 72 32 110 25 5 0 1.5m HOSE 1100 1/2" BSP 90 90 8 0 350 700 205 495 700 495 205 700 SGR027T SERIES SGR028TL SERIES SGR029TR SERIES * Note for SGR027TC and SGR027TCS Models shower slider is different. Refer to pg 8. 6 Call 1300 369 273 www.enware.com.au
components SP272, SP272C & SP272CS SP273 SP273C & SP273CS 6 7 1 4 3 2 7 5 1 4 1 3 4 2 2 5 5 3 6 # Description 1 SHOWER HAND PIECE 2 1.5M HOSE 3 WALL HOOK 4 END CAP 5 FLOW CONTROLLER # Description 1 SHOWER HAND PIECE 2 1.5M HOSE 3 HAND SHOWER HOLDER/SLIDER 4 END CAP 5 FLOW CONTROLLER 6 GRAB RAIL 7 WALL ELBOW # Description 1 GRABRAIL 2 WALL ELBOW 3 END CAP 4 FLOW CONTROLLER 5 SHOWER HAND PIECE 6 1.5M HOSE 7 HAND SHOWER HOLDER/SLIDER www.enware.com.au Call 1300 369 27 7
components SGR023 SGR023C & SGR023CS SGR027, SGR027C & SGR027CS SGR028, SGR028C & SGR028CS SGR029, SGR029C & SGR029CS 6 1 7 4 2 1 4 1 5 7 5 4 3 3 2 2 3A 5 3 3B 6 # Description 1 SHOWER HAND PIECE 2 1.5M HOSE 3 HAND SHOWER HOLDER/SLIDER 4 FLOW CONTROLLER 5 GRAB RAIL 6 WALL ELBOW 7 END CAP # Description 1 GRAB RAIL 2 WALL ELBOW 3 END CAP 4 FLOW CONTROLLER 5 SHOWER HAND PIECE 6 1.5M HOSE 7 HAND SHOWER HOLDER/SLIDER # Description 1 SHOWER HAND PIECE 2 1.5M HOSE 3 HAND SHOWER HOLDER/SLIDER (3A OR 3B) 4 GRAB RAIL LEFT CENTRED RIGHT SGR028 SGR027 SGR029 5 WALL ELBOW 8 Call 1300 369 273 www.enware.com.au
assembly and installation handheld shower with hook (no rail) SP272, SP272C & SP272CS Turn off water supply 1. Please ensure a male 1/2 BSP tail (not supplied) is installed and protrudes at a minimum of 10mm outside the finished wall. See IMAGE 1. Apply thread tape onto the tail. 1/2 BSP Male tail 10mm outside the wall IMAGE 1 2. Install the wall hook to the 1/2 BSP tail. Make sure the hook sits flat against the wall, and the outlet point of the wall hook is facing downward. See IMAGE 2 3. Connect hose to wall outlet. Place rubber washer in end of hose and hand tighten into wall connection. Outlet Point face downward IMAGE 2 4. Place flow controller into the base of the hand piece. See IMAGE 3. Check direction of the flow controller. See IMAGE 4. Place rubber washer on flow controller and hand tighten hose to the base of the hand piece. 5. Place the hand piece onto the hook. Turn on water supply and check for operation, flow and water leaks around all connections. Flow Controller Rubber Washer IMAGE 3 Water Out IMAGE 4 Water In www.enware.com.au Call 1300 369 27 9
assembly and installation heavy duty wall bar NOTE The rail base has Ø5mm holes and screw are NOT supplied. Grub Screw Rail Installation for SP273 Series 1. Place the wall bar vertically against the wall at the desired position. Mark the position of the top flange on the wall by tracing the outline of the flanges. TIP: Use a level for vertical alignment. 2. Remove the top base by removing the grub screw on the flange via an allen key. See IMAGE 5. Rail IMAGE 5 Flange Base 3. Centre the base in the top outline marked on the wall and mark the positions of the holes in the base flange on the wall. See IMAGE 6. 4. Drill holes to suit hole patterns on the base. Secure the base with suitable countersink screws (not supplied) See IMAGE 7. Make sure the top of the screw sits flush with the top of the base. TIP: Place rail back on top base and mark bottom base outline. Use level for vertical alignment. 5. Remove the bottom base flange. Repeat Steps 3 and 4 for bottom base. IMAGE 6 Countersink Screws Base IMAGE 7 2 6. Install the wall bar onto the bases via the flanges and reinsert grub screws See IMAGE 8. 1 IMAGE 8 10 Call 1300 369 273 www.enware.com.au
assembly and installation grab rail SGR023 Series 1. Carefully slide the top covering flange away from the base. 2. Place the rail in position against the wall. TIP: Use a level for vertical alignment. 3. Mark the top base hole position onto the wall. See IMAGE 9 NOTE Mark single hole only. 4. Remove the rail. Drill hole in the wall in the position marked. 5. Attached the rail using a single top screw loose enough to be able to rotate rail. See IMAGE 10 6. Carefully remove the bottom covering flange for access to the bottom base. 7. Using a level, plumb the rail vertically and mark the bottom base hole positions. 8. Remove rail from the wall completely and drill holes for top and bottom bases of rail. IMAGE 9 Screw 9. Screw rail to wall using 6 fixing screw as supplied. NOTE: if supplied screws are unsuitable for wall materials use appropriate fixing screws. 10. Carefully reattach covering flanges. See IMAGE 11. IMAGE 10 IMAGE 11 www.enware.com.au Call 1300 369 27 11
assembly and installation slider SLIDER INSTALLATION FOR CHROME (C & CS) MODELS Disassemble the back casing of the holder and remove the plastic bush. Place it onto the rail. Place the front & back casing of the holder onto the rail. Use the screw supplied to lock the back casing in place. SEE IMAGE 12 Front casing Plastic Bush Back casing SLIDER INSTALLATION FOR WHITE MODELS Remove the side covers from the holder, disassemble the screws and remove the side body. Place the holder onto the rail. Reassemble the side body, screws and the side covers. SEE IMAGE 13 Note: Slider is supplied attached IMAGE 12 Side Covers Screws Side Body IMAGE 13 handheld shower to suit wall bar or grab rail OUTLET FOR SP273 AND SGR023 SERIES 1. Turn off Water Supply Connect wall elbow onto 1/2 BSP Tail 2. Install the wall elbow onto the 1/2 BSP connection using suitable plumbers tape. Make sure the outlet point is sitting squarely in the downward position. See IMAGE 14 SHOWERHEAD FOR SP273 AND SGR023 SERIES 1. Place flow controller into the base of the hand held shower. See IMAGE 15 Check direction of the flow controller. Place rubber washer on flow controller and hand tighten hose to base of hand held piece. 2. Place the hand piece onto the hook. Turn on water supply and check for operation, flow and water leaks around all connections. 3. Place the handpiece onto the shower head holder. Turn on water supply and check for operation, flow and water leaks around all connections IMAGE 14 Outlet Point face downward Hand Piece Flow Controller Thick Rubber Washer Thin Rubber Washer IMAGE 15 12 Call 1300 369 273 www.enware.com.au
spare parts DESCRIPTION Pressalit Care Hand Shower Holder/Slider - White For other colours contact your Enware Representative ORDER CODE EP-RT600000 Wall Hook with Inlet for Hand Held Shower SP278 Wall Elbow with Dual Check SP267 Hand Held Shower Holder/Slider - Chrome SP276 Hand Held Shower - Head Only - White SP277 Hand Held Shower - Head Only - Chrome SP277C Hand Held Shower - Replacement Kit for Grab Rail - White (includes 1.5m white hose and SP277) Hand Held Shower - Replacement Kit for Grab Rail - Chrome (includes 1.5m smooth chrome hose and SP277C) Hand Held Shower - Replacement Kit for Grab Rail - Chrome with Spiral Hose (includes 1.5m chrome spiral hose and SP277C) SP274 SP274C SP274CS Grab Rail - SP273 Series 672296 Grab Rail Only Stainless Steel 300mm Grab Rail Only Stainless Steel 600mm Grab Rail Only Stainless Steel 900mm Inverted T-Shape Centered Grab Rail Only - Stainless Steel SGR010 SGR012 SGR013 SGR017T Inverted T-Shape Left Hand Grab Rail Only - Stainless Steel SGR018TL Inverted T-Shape Right Hand Grab Rail Only - Stainless Steel SGR019TR Shower Hose * * Where required, the installer must install an appropriate backflow prevention device before a shower hose according to the cross-connection hazard rating. (E.g. in situations where a shower hose is installed over a bath, the shower outlet is installed at a low height, or a shower hose is long enough to reachthe floor, bidet or a WC pan.) Flow Controller 9 Lpm SP280 - White 1.5m SP281 - White 2.0m SP282 - Smooth Chrome 1.5m SP283 - Smooth Chrome 2.0m SP284 - Spiral Chrome - 1.5m MK040 (Specify Flow Rate) www.enware.com.au Call 1300 369 27 13
troubleshooting PROBLEM CAUSE RECTIFICATION No water flowing to the shower handpiece Water is leaking between the hose and the shower handpiece, or between hose and wall connection Water is leaking on the wall elbow or the wall hook body Water supply turned off Flow controller installed incorrectly Debris is fouling the flow controller Washer is worn Hose connection is damaged Not enough thread tapes were applied to the 1/2 BSP tail Turn on water supply See installation instruction on page 10 to install the flow controller correctly Clean or replace the flow controller Replace washer Replace hose Unscrew the wall elbow and apply more thread tape For further help contact our Service Department on 1300 369 273 or +61 2 8556 4000 care & maintenance Enware Product should be cleaned with a soft damp cloth using only mild liquid detergent or soap and water. Do not use cleaning agents containing a corrosive acid, scouring agent or solvent chemicals. Do not use cream cleaners, as they are abrasive. Epoxy coated surfaces should only be cleaned with a cloth and clear water or mild detergent. Use of unsuitable cleaning agents may damage the surface. Any damage caused in this way will not be covered by warranty. 14 Call 1300 369 273 www.enware.com.au
product warranty for Australia Effective 1 September 2014 Enware Australia Pty Limited (ACN 003 988 314) ( we or us ) warrants that this product (also referred to as our goods ) will be free from all defects in materials and workmanship for 24 months* from the date of purchase. Our liability under this warranty is limited at our option to the repair or replacement of the defective product or part, the cost of repair of the defective product or part or the supply of an equivalent product or part, in each case if we are satisfied the loss or damage was due to a defect in the materials or workmanship of the product or part. All products must be installed in accordance with the manufacturer s instructions, the PCA, and AS/NZS3500 including any other applicable regulatory requirements. making a claim To make a claim under this warranty you must notify us in writing within 7 days of any alleged defect in the product coming to your attention and provide us with proof of your purchase of the product and completed the Online Product Service and Warranty Form available on website www.enware.com.au. All notifications and accompanying forms must be sent to us marked for the attention of the Enware Australia Pty Limited, 9 Endeavour Road, Caringbah NSW 2229. We can also be contacted by telephone (1300 369 273) or by email (info@enware.com.au). Your costs in making a claim under this warranty, including all freight, collection and delivery costs, are to be borne and paid by you. We also reserve the right at our cost to inspect any alleged defect in the product wherever it is located or installed or on our premises. *Conditional warranty: Jumper Valve Tapware - 2 Years: 1 year parts and labour on the complete assembly then a further 1 year parts only warranty is applicable Ceramic Disc Cartridge Tapware - 10 Years: 10 Year ceramic disc cartridges parts only; 1 Year parts and labour on complete assembly Outlets - 1 Year parts and labour on the complete assembly exceptions This warranty does not apply in respect of any damage or loss due to or arising from: a) Failure by you or any other person to follow any instructions for use (including instructions and directions relating to the handling, storage, installation, fitting, connection, adjustment or repair of the product) published or provided by us; b) Failure by you or any other person responsible for the fitting, installation or other work on the product to follow or conform to applicable laws, standards and codes (including the AS/NZ 3500 set of Standards, all applicable State and Territory Plumbing Codes, the Plumbing Code of Australia and directions and requirements of local and other statutory authorities); or c) Any act or circumstance beyond our control including faulty installation or connection, accident, abnormal use, acts of God, damage to buildings, other structures or infrastructure and loss or damage during product transit or transportation. other conditions Except as provided or referred to in this document, we accept no other or further liability for any damages or loss (including indirect, consequential or economic loss) and whether arising in contract, tort or otherwise. Any benefits available to you under this warranty are in addition to any non-excludable rights or remedies you may have under applicable legislation, including as a consumer under the Australian Consumer Law. To that extent you need to be aware that: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. www.enware.com.au Call 1300 369 27 15