Simple Steps, Smart Savings

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Simple Steps, Smart Savings January 2016 Prepared by CLEAResult for Bonneville Power Administration 2.29.2016 Simple Steps, Smart Savings 1

Unit Movement Summary: Delivery Model Retail 2016 Program Year Goals 2010-15 Fiscal Year Units Moved 2016 Fiscal Year Units Moved (Oct 15- Dec 16) Program-to- Date Total Units Moved (Apr '10 - Dec '16) Percent of 2016 Program Goal Achieved (Oct 14- Dec 16) Product CFL General Purpose 4,200,000 14,888,257 5,268,987 20,157,244 125.5% Retail CFL Specialty 500,000 8,988,216 577,990 9,566,206 115.6% Retail Fixtures 20,000 43,490 32,003 75,493 160.0% Retail LED 1,400,000 1,746,735 2,540,063 4,286,798 181.4% Retail Showerheads 55,000 211,015 81,556 292,571 148.3% Retail Total 6,175,000 25,877,713 8,500,599 34,378,312 137.7% CFL General Builder Channel Purpose 8,000 4,688 516 5,204 6.5% Builder Channel CFL Specialty 10,000 249 6 255 0.1% Builder Channel Total 2,830,000 4,937 522 5,459 0.2% Direct Install 13 watt twist n/a 341,141-341,141 n/a Direct Install 23 watt twist n/a 73,369-73,369 n/a Direct Install CFL Specialty n/a 163,507-163,507 n/a Direct Install Showerheads n/a 15,162-15,162 n/a Direct Install Total n/a 593,179-593,179 n/a CFL General Direct Mail Purpose n/a 96,304-96,304 n/a Direct Mail CFL Specialty n/a 87,774-87,774 n/a Direct Mail Showerheads n/a 23,699-23,699 n/a Direct Mail Total n/a 207,777-207,777 n/a CFL General Bulk Purchase Purpose n/a 167,231-167,231 n/a Bulk Purchase CFL Specialty n/a 24,389-24,389 n/a Bulk Purchase Showerheads n/a 28,524 200 28,724 n/a Bulk Purchase LED n/a 3,540 2,268 5,808 n/a Bulk Purchase Total n/a 223,684 2,468 226,152 n/a Total General Purpose CFLs 20,840,493 Total Specialty CFLs 9,842,131 Total Fixtures 75,493 Total LEDs 4,286,798 Total Showerheads 337,240 Simple Steps, Smart Savings 2

Simple Steps Monthly Report January 2016 Measure Type Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec. CFLs: General Purpose 276,468 CY YTD Total 276,468 CFLs: Specialty 17,137 17,137 CFL Fixtures 972 972 LEDs 171,502 171,502 LED fixtures 12,614 12,614 Showerheads 5,369 5,369 Clothes Washers 1,253 1,253 Clothes Dryer: Vented 54 54 Freezers 35 35 Refrigerators 387 387 *Table above denotes monthly units moved PROGRAM MANAGEMENT Simple Steps hosted a Program Manager Meeting on January 26th with 23 utility representatives in attendance. Topics covered include: Manufacturer and retailer updates Retailer Tool Kit Photo of the Month BPA future products planning Presidents Day appliance promotion updates LIGHTING & SHOWERHEAD RETAIL UPDATES Reviewed the ENERGY STAR 2.0 spec changes; key findings are: Minimum rated life requirement reductions for omni and decorative LEDS from 25k hours to 15k hours will potentially reduce retail prices by 15-20% over the course of 2016; several manufacturers are developing products that meet the revised lifetime and will likely be submitted to utility programs in the 3rd quarter of 2016 (CY) The EPA has agreed to place the archived V1.1 product list for programs to reference if they chose to honor product that remains in the supply chain and on store shelves Retail LED bulb prices will decline in the US market, while CFL and halogen prices will remain static. The team believes that LEDs will require less incentive dollars due to price reductions (Appendix B) Confirmed that the GE LED Bright Stik will be ENERGY STAR certified in 2016 and available for less than $3. The product will first be made available at Sam s Club Scheduled Walmart product demonstrations during the month of April in partnership with GE. These demonstrations utilize light bars and added in-store signage. The store list and demonstration schedule will be shared with utilities in early March Simple Steps plans to launch the Waterpik 2.0 GPM Watersense rated showerhead promotion at Costco in early March; the showerhead will have a $7 utility rebate per unit The team is planning to partner with Kmart to offer CFL incentives on an end cap from 2/28 4/30 in two Washington locations. This Mix and Match promotion will allow customers to buy 3 items and get a $3 discount per item in addition to the utility incentive UTILITY ACTIVITY/FIELD UPDATES Two additional utilities committed to join the Simple Steps promotion in 2016: Simple Steps, Smart Savings 3

Grant PUD will join the Simple Steps lighting and showerhead promotion in February 2016. They will also participate in the Memorial Day appliance promotion Peninsula Light Company will join the lighting and showerhead promotion in February 2016 POP materials will be placed in early March 2016 to satisfy the new program participant POP placement 45-day contractual guidelines To improve unsatisfactory QA scores, field staff placed an increased focus on training store associates. Field staff had numerous positive interactions throughout the region and anticipate that QA scores will improve due to increased store associate knowledge Lewis County PUD visited a The Home Depot location with Simple Steps field staff management to review POP placement with the The Home Depot s merchandizing manager. To mitigate issues surrounding inadequate POP placement due to frequent replacement, the team is identifying locations that re-merchandize their products frequently and will be providing additional POP Field staff made visits to train retailers who had not participated past promotions in preparation for the President s Day appliance promotion. Field staff set up events with 18 retailers and participated in 2 internal trainings to help more effectively implement the promotion APPLIANCE RETAIL UPDATES Ramped up activities for the President s Day promotion; see President s Day Promotion Brief for partner details: Coordinated with three retail partners - Sears, Sears Hometown (SHO), and Fred s Appliances - on promotion activities to solidify agreements, confirm marketing activities and schedule in-store events Deactivated Van Dykes Appliances from 2016 promotions due to utility participation changes Began outreach with independent retailers in newly on-boarded utility partner areas. Many independent partners are interested in Memorial Day promotions onward. Attended the ENERGY STAR and EPA webinar on January 13 to discuss 2016 appliance specification changes. The next anticipated specification change for clothes washers will be in 2018; ENERGY STAR is looking to include combination all-in-one washer-dryers and washers with optional dry cycles. They are currently assessing the machines market share, energy efficiency and water efficiency and confirming that the energy used in drying cycles can be accurately measured. The team will keep abreast of ENERGY STAR happenings and the potential impact they may have on the Simple Steps appliance promotions Provided program details to GE for a program offerings presentation to Lowe s. Lowe s has been unable to join Simple Steps promotions due to administrative constraints. With GE as an advocate for Simple Steps and mid- and upstream programs, they hope to gain Lowe s support and engagement in 2016 RC Willey s, an independent retailer in Idaho, expressed interest in 2016 program participation. They would like to offer RC Willey Gift Cards with purchase of eligible products as early as the Memorial Day promotion. Posted the 2016 promotion calendar on the Simple Steps partner website. The calendar highlights five key 2016 tentative promotion windows based on existing market partners promotion periods MARKETING Delivered the President s Day promotional toolkit to utility stakeholders. Marketing templates and assets were also posted to the team s partner page. Utility toolkits for the remaining holiday promotional periods are currently under development Began development of a refreshed retail promotion toolkit. The team has been working with retailers to develop consistent tools, templates, creative suggestions and recommendations for how to execute on a successful promotion of Simple Steps-qualified measures. Development of the toolkit aims to improve the quality of promotional assets throughout the region while maintaining consistent branding for consumer recognition. The team is planning on April delivery in advance of the Memorial Day promotion State Store Visits by State Participating Locations Store Visits ID 87 92 OR 231 171 MT 48 32 WA 253 174 Total 619 469 Simple Steps, Smart Savings 4

Appendix A: Missing Data/QA for January: Retailer Address City State Zip Score Notes Fred Meyer Fred Meyer 22075 NW Imbrie Dr Hillsboro OR 97214 5 6495 SE Tualatin Valley Hwy Aloha OR 97213 5 Bi-Mart 2075 SE Tualatin Valley Hwy Hillsboro OR 97123 5 Bi-Mart 4750 SW Western Ave Beaverton OR 97005 5 Fred Meyer 11425 SW Beaverton-Hillsdale Hwy POP was properly placed. Field staff spoke with Drew, the hardware lead. He was familiar with the program. POP was properly placed. Field staff spoke with Duncan, a Hardware Associate. He was familiar with the program. POP was properly placed. Field staff spoke with Serena, the assistant store manager. She was familiar with the program. POP was properly placed. Field Staff spoke with Steve, the area coordinator. He was familiar with the program. Beaverton OR 97005 4 POP was properly placed. Field staff spoke with Steve, the store manager. He was familiar with the program. There were no stores that required a follow-up visit in January. QA Data listed in the below table was not received in time for January processing. January Conglom Jerry's Cooper The Home Depot Cooper Lowe's Feit Ace Feit Bi-Mart Feit Costco Feit Lowe's Feit Safeway GE Bi-Mart GE Fred Meyer GE QFC Sylvania Lowe's LED Simple Steps, Smart Savings 5

Appendix B: Simple Steps, Smart Savings 6

Appendix C: Simple Steps, Smart Savings Showerhead & Lighting Promotional Calendar 11/15/15-3/31/2016 2/28/16-12/31/16 11/1/15-4/1/2016 2/1/2016-3/30/2016 3/15/16-12/31/2016 Simple Steps, Smart Savings 7

Appendix D: Simple Steps, Smart Savings Appliance Promotional Calendar President's Day 2016 2/3/2015 2/5/2015 2/7/2015 2/9/2015 2/11/2015 2/13/2015 2/15/2015 2/17/2015 2/19/2015 2/21/2015 2/23/2015 Fred's Appliances (clothes washers only) 2/11/16-2/18/16 11/2-11/21 2/9/16-2/21/16 Sears Hometown (SHO) 11/2-11/21 2/9/16-2/21/16 than 11/4-12/7 Sears Holdings 2/11/16-2/18/16 Confirmed Promotion Scheduled Promotion Tentative Promotion updated 2/1/2016 Simple Steps, Smart Savings 8

Total January 2016 Monthly Report Appendix F: kwh Achieved by Month 8000 7000 6000 5000 4000 3000 2000 1000 0 Jan. Feb. Mar. Apr. May June July Aug. Sept. Oct. Nov. Dec. Overall 6795 CFL/LED's Total 6172 Showerheads Total 508 Appliances Total 115 *Savings are measured in the thousands Total Participating Utilities Overall Lighting/Showerheads Total Appliances Total 36 36 8 January February March April May June July August September Simple Steps, Smart Savings 9