Sharing Innovation in Transport between EU and Singapore Singapore, November 2015

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Sharing Innovation in Transport between EU and Singapore Singapore, 16-17 November 2015 Success factors for intermodality: Madrid Public Transport Interchanges Plan Laura Delgado External Affairs Manager Consorcio Regional de Transportes de Madrid (CRTM)

Content 1. Introduction to Madrid region 2. Integration Model of Madrid Public Transport System 3. Public Transport Interchange Plan 4. Conclusions and future challenges

1. Introduction to Madrid region

1. Introduction to Madrid region SPAIN Madrid is one of 17 autonomous regions of Spain, formed up by 179 municipalities, with almost 6.5 mill inhabitants in an area of 8,030 km2.

1. Introduction to Madrid region Public Transport modes in Madrid Region Metro (underground) system Madrid city urban buses system Suburban railway system Metropolitan and regional buses: Interurban buses Metro Madrid: Public company owned by Madrid Region (100%), plus 2 sections under concession. EMT: Public company owned by Madrid municipality Cercanías Renfe: Public company owned by National Government 26 private companies operating 29 concessions Urban buses in other municipalities Light rail system 36 municipalities: Public and private companies, 7 concessions, 2 public municipal services and rest integrated in the interurban concession 3 concessions by private operators Big bus interchanges 5 concessions (construction and operation) by private operators

1. Introduction to Madrid region Transport Modes Supply and demand of Public Transport (2014) PUBLIC TRANSPORT SYSTEMS OF MADRID REGION (2014) Length of Length of Stations/Stop Stations/Stop No. No. Lines network lines (km) s of network s of lines vehicles (km) Vehicleskm (Millions) Demand (Millions) Metro 12+1 274.6 274.6 240 285 2,326 164.1 563.3 Urban Bus Zone A (EMT) Urban Bus other municipalities & suburban 204 1,532.0 3,621.0 4,630 10,653 1,907 88.9 402.2 437 9,049.7 20,746.0 6,947 1,813 170.3 202.3 202.3 Light rail 4 35.8 35.8 56 57 44 12.7 13.9 Other rail concessions (TFM) RENFE suburban train 1 19.0 6 6 21 3.5 0.51 0.51 9 357.9 778.3 90 166 1,042 146.5 184.3

2. Integration Model of Public Transport System

2. Integration Model of Public Transport System Intermodality: KEY FACTOR for a successful PT System Integration of different modes (private, public) to use each mode for the portion of the trip for which it is best suited according with the user needs Facilitate the transfers among them (seamless mobility) Promote the system as a network Through different types of integration Administrative (PT Authority) Fares Physical (ex. hubs/interchanges) Technological

2. Integration Model of Public Transport System 2.1. Administrative integration

2. Integration Model of Public Transport System Abono Transportes: multimodal integrated travel pass of unlimited use for a period of time (30 days or a year), in all PT modes within a validity zone. FARE ZONE SYSTEM Types of 30-days passes: 2.2. Fare integration Ordinary pass: 26-64 years old Young pass: until 26 years old Elderly pass: above 64 years old Besides these three monthly passes, there are annual passes for ordinary and elderly users; tourist passes (1,2,3,5,7 days); and child pass (4-7 years old)

2. Integration Model of Public Transport System 2.3. Modal integration Metro Extension Plans Interchange points Crossing rail lines Bus-HOV and BRT

2. Integration Model of Public Transport System 2.4. Technological integration Integration of data, protocols and processes between operators and customers CITRAM: Center for Integrated Public Transport Management Source data from different operators Multimodal management tools Human Factor: Centralized supervision and action in real time 24/7 Protocols for each mode of transport Information to users APP Mi transporte 6,000 dynamic information panels

3. Public Transport Interchange Plan

3. Public Transport Interchange Plan Interurban bus mobility 200 millions trips per year are using interurban buses, more than commuter trains. 86% of this interurban buses mobility is radial mobility, most of them arriving to Madrid. Improving these buses has been a main goal of Madrid PTA

3. Public Transport Interchange Plan Metropolitan bus terminals: 1986-1995

3. Public Transport Interchange Plan METROPOLITAN BUSES INTERCHANGES PLAN MONCLOA Dem: 287,000 (31%) PLAZA CASTILLA Dem.: 180,000 (20%) AVENIDA DE AMERICA Dem. : 168,000 (18%) PRINCIPE PIO Dem: 199,000 (22%) CONDE DE CASAL Dem. : on project PLAZA ELIPTICA Dem. : 86,000 (9%) LEGAZPI Dem. : on project

3. Public Transport Interchange Plan EXTENDED MONCLOA INTERCHANGE (2007) 1995 Terminal bus Tunnell 2007 Terminals bus Old interchange New interchange

3. Public Transport Interchange Plan Underground conditions in PLAZA ELIPTICA interchange Metro line 11 Metro line 6 Interchange Road underpass

3. Public Transport Interchange Plan Success factors of interchanges Location and design Reduce transfer time Quality of waiting areas Information & signalling Operation needs Accessibility Management of the hub

3. Public Transport Interchange Plan D 3.1.2. Functional requirements (IV) Easy and shorter transfers Transfer time penalizes the perception of the journey try to minimise it reducing transfer distances introducing escalators, lifts, etc. coordinating schedules to minimise waiting time improving information and signalling need of a rapid and efficient medium for data exchange (and clear, intuitive, easy-to-find, coherent, etc.) must make the traveler feel that he is making a single trip real time info and predicted arrivals: importance of ITS reducing ticket purchase and validation time reducing the time perceived by the user Seamless and shorter trip

3. Public Transport Interchange Plan Easy and shorter transfers

3. Public Transport Interchange Plan Design: meet operation needs

3. Public Transport Interchange Plan Design: Pedestrian simulation

3. Public Transport Interchange Plan D 3.1.2. Functional requirements (VIII) Design: Offer other services Provision of other services (shopping area, cafeteria, etc.) give an added value to the use of the interchange: contributes to the feeling of security contributes to a reduction of loss time feeling can be a source of financing Become a meeting point in the network

3. Public Transport Interchange Plan Quality of the waiting areas: Clear spaces

3. Public Transport Interchange Plan Universal accessibility

3. Public Transport Interchange Plan Management of the hub: Control room Control room

3. Public Transport Interchange Plan Safety and security: bays

4. Conclusions and future challenges

4. Conclusions and future challenges PUBLIC TRANSPORT DEMAND EVOLUTION Economic crisis 1.350 Since the creation of CRTM (1986), the public transport demand has risen 50% while the population has increased 36%

4. Conclusions and future challenges Future challenges Improve management mobility measures and not new infrastructures Increase ticketing options and new technology, implementation of contactless card and new NFC payment devices Modernization Plan for Interurban Buses under PSO, with quality indicators and bonus malus To enhance sustainable mobility plans in our regional cities and review new land development plans in order to achieve a better integration between public transport and urban planning

Thank you very much for your attention Laura Delgado laura.delgado@crtm.es www.crtm.es Leaflet download: (google) Plan de intercambiadores de Madrid