Platinum Split OWNER S MANUAL

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1 Platinum Split OWNER S MANUAL The Coolest Thing In Wine Storage

2 We manufacture, test and certify 100% of our wine cooling units in the USA. By sourcing the best components and closely controlling our manufacturing processes, we can assure the highest-quality, lowest defect manufacturing rates in the industry. Copyright WhisperKOOL. All rights reserved. This manual, the product design, and the design concepts are copyrighted by WhisperKOOL, with all rights reserved. Your rights with regard to the hardware and manual are subject to the restrictions and limitations imposed by the copyright laws of the United States of America. Under copyright laws, this manual may not be copied, reproduced, translated, transmitted, or reduced to any printed or electronic medium or to any machine-readable form, for any purpose, in whole or in part, without the written consent of WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors. WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time, without notice. Vinothèque and WhisperKOOL are registered trademarks, and ECE is a trademark of WhisperKOOL. All rights reserved. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. WhisperKOOL assumes no liability with regard to the performance or use of these products PS

3 TABLE OF CONTENTS Quick Reference Guide System... 2 Specifications... 4 Introduction... 5 Receiving & Inspecting The System... 6 Before You Start... 7 Preparing the Wine Cellar... 8 Preparing the Evaporator Unit Preparing the System Line Set Diagrams Installing the Evaporator Unit Drain Line Installing the Wall Mount Accessory Kit Fully Ducted Installation Information Installing the Fully Ducted Accessory Kit Remote Keypad Installation System Operation Remote Controller Functions Evaporator Wiring Schematic Condenser Wiring Schematic Condenser Wiring Schematic Maintenance Schedule Troubleshooting Guide Technical Assistance & Accessories Installation Terms and Conditions Page 1

4 QUICK REFERENCE GUIDE Evaporator Unit Front / Side View Evaporator Unit Filter Grille Controller Side Grille Evaporator Unit Rear / Side View Mounting Bracket (pre-installed) Page PS

5 QUICK REFERENCE GUIDE Evaporator Unit Front / Side View Evaporator Unit Supply Air Collar Return Air Plenum Keypad Connection Page 3

6 Inactive View Set Point Change Set Point (Press and hold 3-5 sec) QUICK REFERENCE GUIDE Controller Layout Refer to page 28 for complete listing of buttons and symbols. F High Bottle Temp History Scroll Button Cellar Pre-Chill (Press and hold 3-5 sec) Low Bottle Temp History Scroll Button Power On/Off Compressor On Fans are On Unit is in Pre-Chill Mode Alarm is Present Unit is in Anti-Frost Mode UNIT SPECIFICATIONS Model 4000 Evaporator 4000 Condenser 8000 Evaporator 8000 Condenser Cellar Size (cu. ft.) Dimensions 20.5 w x 15.5 h x 14.5 d 12 w x 13.5 h x 18 d 20.5 w x 15.5 h x 14.5 d 12 w x 13.5 h x 18 d CFM Refrigerant R-134a HP 1/2 1/2+ Voltage Rating (20 amp dedicated circuit required) 110V or 220V Weight (lbs) AMPS (Starting/Running) 2/1 15/10 2/1 18/9 dba Drainline Installation Thermostat Temp. Delta Warranty 1/2 Condensate Evaporator is installed in the cellar or up to 8 ducted ft. away, condenser is installed up to 100 ft. Digital Control Display 55 F Temperature differential 2 year parts and labor / 5 year compressor Page PS

7 INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest quality products and the best possible customer service. If you have any questions about your system, please call us at or visit WhisperKOOL.com. Using the Manual This Owners Manual is intended to assist in the proper installation and maintenance of the cooling system. In order to ensure the longevity of your cooling unit, the equipment should be installed properly and have a proper care and maintenance schedule. Please read and review this manual carefully and keep it for future reference. What Is the WhisperKOOL Cooling System? The WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only: to maintain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines. This systems produce minimal in-cellar noise and have the most lenient exhaust requirements. An exterior housing is required for outdoor condensing unit installations. How Does the Cooling System Work? Similar to the air conditioning systems used for homes, the evaporator and condensing units are installed in separate locations and are connected by a line set. The evaporator portion is commonly installed in the wine cellar, with the condensing unit located either outside or in a remote indoor location. Temperature Setting The WhisperKOOL system can be set at any temperature within the acceptable wine-aging range of 50 F to 67 F. It is designed to cool up to 55 F cooler than the ambient temperature of the space to which the condensing unit is installed. WARRANTY REGISTRATION In order to activate the warranty of your system, the Verification and Operational Documentation must be completed by the certified refrigeration technician installing your system and submit via mail, fax, or . Mail to: WhisperKOOL ATTN: Warranty Registration 1738 E. Alpine Avenue Stockton, CA USA OR Fax to: OR Scan and to: warranty@whisperkool.com Page 5

8 Receiving and Inspecting the System Lift only at the designated hand hold locations on the shipping container or fully support the unit from underneath. A shipment may include one or more boxes containing accessories. Before opening the container, inspect the packaging for any obvious signs of damage or mishandling. Write any discrepancy or visual damage on the Bill of Lading before signing. Place the box containing the unit on a tabletop to prepare it for testing prior to installing. Sit upright for 24 hours. Note: WhisperKOOL units are manufactured in the USA and tested prior to shipment. Review the Packing Slip to Verify Contents Check the model number to ensure it is correct. Check that all factory options ordered are listed. If any items listed on the packing slip do not match your order information, contact WhisperKOOL Customer Service immediately. Check the Box for the following contents: RECEIVING & INSPECTING THE SYSTEM Main Evaporator Box (1) Condenser Unit If Purchased (1) Platinum Split Evaporator Unit (1) Installation Kit which includes: (7) #14 2 Phillips Pan Head Screw (1) 3/8 Drain Tube Connector (1) 10 ft. 3/8 Drain Line (1) 10 ½ piece of 1/4 copper tubing (1) 10 ½ piece of 3/8 copper tubing (1) 1/4 copper coupling (1) 3/8 copper coupling (1) 1/4 sight glass (1) 1/4 filter drier Wall-Mount Accessory Kit (1) Platinum Split Owners Manual (1) Warranty Registration Card (1) 12 ft. Bottle Probe (10) /8 Phillips Pan Head Screw (1) Black Strain Relief (1) Side Grille (1) Filter Grille (1) Mounting Bracket Ducted Accessory Kit (1) 8 Return Air Plenum (1)Supply Air Collar (1) Mounting Bracket (1) Platinum Split Owners Manual (1) Warranty Registration Card (1) 50 ft. Bottle Probe (1) Remote Keypad (1) 50 ft. Keypad Communication Cable (2) Black Strain Relief (10) /8 Phillips Pan Head Screw Please leave the unit in its original box until you are ready for installation. This will allow you to move the product safely without damaging it. When you are ready to remove the product from the box, refer to the installation instructions. TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit. Page PS

9 BEFORE YOU START 1. Inspect the system before installation. If damage is found, please contact your distributor or WhisperKOOL Customer Service at The system requires a dedicated 115-volt 20-amp circuit. Use a surge protector with the unit. Do not use a GFI (Ground Fault Interrupter) line. 3. It is REQUIRED to install a drain line to remove condensation from the evaporator unit. 4. The system is intended for use in properly designed and constructed wine cellars. Hire a professional wine storage consultant with a valid contractor s license to build your wine cellar. If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide on page 30. If you have any further questions, concerns, or need assistance, please contact WhisperKOOL s Customer Service at Please be sure all testing has been completed prior to contacting Customer Service. Please have your results ready for your representative. Page 7

10 PREPARING THE WINE CELLAR The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Note: Improperly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and other negative side effects. IT IS HIGHLY RECOMMENDED THAT YOU OBTAIN THE ASSISTANCE OF A WINE STORAGE PROFESSIONAL. Wine storage professionals work with licensed contractors, refrigeration technicians, and racking companies to build well-insulated, beautiful, and protective wine cellars. WhisperKOOL has put together some useful tips to assist in the installation process. Our recommendations are meant to act as a guide in the process of building a proper enclosure. Your intended location may have specific needs that we do not address. Wall & Ceiling Framing Build wine cellar walls using standard 2x4 or 2x6 construction methods and ceiling joists following the guidelines of local and state codes in your area. As a general rule, the thicker the walls and the higher the insulation value in your cellar, the better it will be at maintaining a consistent temperature. Insulation Insulation is REQUIRED with the use of the WhisperKOOL product. Standard fiberglass or rigid foam insulation is normally used in cellar construction or, in some cases, blown-in insulation is used. It is very important that all walls and ceilings are insulated to keep the cellar temperature as consistent as possible during the summer and winter months. The R-value, or quality of insulation, is determined by the rate at which heat passes through the insulation. The higher the R-value, the more resistant the insulation is to conducting heat. Using higher R-values in insulation will lower your operating costs and unit run time. (R-13 minimum, R-19 recommended, R-30 for ceiling and exterior walls.) Vapor Barrier Water vapor creates its own pressure, separate from the air pressure, and will intrude into colder/drier areas. A vapor barrier is REQUIRED to prevent the intrusion of water vapor so that the cellar can be kept at the correct temperature and humidity. 6 mm plastic sheeting (recommended) should be applied to the warm side of the cellar walls. The vapor barrier must also be applied to the outside walls and ceiling. If it is impossible to reach the outside, then the plastic must be applied from within the cellar. The most common method is to wrap the entire interior, leaving the plastic loose in the stud cavity so the insulation can be placed between each stud. All of the walls and ceiling must be wrapped in plastic for a complete vapor barrier. In areas of high humidity, such as Southern and Gulf States, the vapor barrier will prevent infiltration of warm moist air. The moist air can cause mold to form, and standing water in drain pans promote microbial and fungal growth that cause unpleasant odors and indoor air quality problems. If mold is found, remove it immediately and sanitize that portion of the unit. Any break in the vapor barriers (cut, nail hole, over-lapping, etc) will allow a moisture leak and must be sealed. Electric conduit is a duct for vapor to travel in. The conduit should be caulked and sealed on the warm air end. Page PS

11 Unobstructed Airflow Unobstructed airflow to and from the system is critical for the system s overall performance and life-span. A minimum three-foot clearance (five foot is ideal) area is crucial. The air the fans blow needs to circulate and either dissipate or absorb heat from the space, the more air to exchange the more efficient the system will operate. Note: Avoid attempting to camouflage the unit. This will restrict airflow and thus the systems s ability to work efficiently. Keep Clear Wine Cellar Mounting the Unit The evaporator unit must be mounted within 18 of the top of the room in order to achieve sufficient cooling. As the room cools down, the warm air will rise to the ceiling. Mounting the unit high in the room will create a consistently cool environment by capturing the warm air and replacing it with cool air. Mounting the unit low in the room will result in a temperature variation in the room due to the unit s inability to draw warm air from the ceiling of the cellar to the unit itself, and cold air settling to the floor. Door and Door Seal An exterior grade (1 3/4 ) door must be installed as a cellar door. It is very important that weather stripping is attached to all 4 sides of the doorjamb. A bottom sweep or threshold is also required. The door must have a very good seal to keep the cool cellar air from escaping out of the cellar. One of the most common problems with cooling systems running continually is due to the door not sealing properly. In cases where glass doors are used and the room size is close to the recommended system size, the next larger size WhisperKOOL system should be used. This will compensate for the insulation loss due to the lower insulating rating of glass. Page 9

12 Ventilation The necessity of dissipating heat away from the condensing unit is critical to the performance and cannot be overstated. As the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventilation is required in order to dissipate heat away from the condensing unit. If ventilation is inadequate, the exhaust will heat up the area or room and adversely affect the systems ability to cool. In some cases, it may be advisable to install a vent fan to dissipate heat within the exhaust area on the condensing side of the system. However, you must have a fresh air inlet as well. Note: If you are unsure about having adequate ventilation in your install location, please contact us to assess your specific installation at support@whisperkool.com or Back - Exhaust Room Exhaust Fan (side view) Front - Wine Cellar WhisperKOOL EVAPORATOR 110ºF MAX 55ºF Air Intake WhisperKOOL CONDENSING UNIT Cellar Wall Ambient Temperature Factor The cooling system has the ability to cool a wine cellar efficiently to 55 F as long as the ambient temperature of the area that it is exhausting to does not exceed 110 F. Therefore, you want to exhaust the condensing unit in a space which will not exceed 110 F. Otherwise the system will not have the capacity to keep the wine at a desirable 55 F. Warning, allowing your system to operate in high ambient temperatures for extended periods of time will greatly decrease the life of your system and void your warranty. Page PS

13 PREPARING THE EVAPORATOR UNIT 1 3 copper lines caps Braze each lines coupling. drain Line 4 With the unit unpacked, remove caps from the rear copper lines. 2 Insert the supplied 10 copper lines into the couplings. 5 Place both the 3/8 and the 1/4 copper couplings on the exposed lines. NOTE: Place a wet rag around the copper tubes near the rubber grommet located at the rear of the evaporator housing. Be sure to clear the power cord and drain line from brazing area. Braze each lines 10 copper line extension. NOTE: This is a good point to check for leaks. Page 11

14 PREPARING THE EVAPORATOR UNIT 6 Place the caps removed in step 1 onto the ends of the lines to avoid debris from entering the lines, followed by inserting the barb coupling into the drain line at the rear of the unit. 7 9 length to extend past wall 3 Cut supplied drain tubbing at length required to extend past exterior wall and a second three inch piece. Rotate unit to have the side panel in your work space Set the three inch piece aside and attach the other tube to the end of the barb coupling. Remove the side panel on the supply side of the unit by removing the eight Phillips head screws around the parameter of the side panel. Then set both side panel and screws aside. Page PS

15 PREPARING THE EVAPORATOR UNIT Insert bottle probe connector through the opening on the rear panel and connect the bottle probe connectors. Install a supplied strain relief onto the probe wire on the outside of the unit (leave 1-2 of slack inside of the unit). Insert the strain relief into the probe line s hole. 13 Set unit aside. Page 13

16 PREPARING THE SYSTEM General Installation Guidelines and Instructions WhisperKOOL requires that a certified HVAC technician install and charge all split systems. Please take a moment to review state and city building codes to ensure the safe and proper installation of the system. Electrical Needs The Unit requires a dedicated 115-volt 20-amp circuit. The unit draws a large amount of amps at initial start up. By designating a dedicated circuit breaker, you will guarantee the unit has enough power to run effectively. Contact an electrician for assistance with the installation of this dedicated electrical circuit: Match the electrical outlet to the plug provided on the unit. Provide a dedicated circuit and wiring for the unit. Provide a weatherproof plug for units connected outside. Plug your unit into a surge protector or power conditioner. As with any sensitive electrical equipment, the electrical equipment may be damaged by power surges and spikes. Power surges and spikes are not covered under warranty. WE RECOMMEND THAT YOU DO NOT USE A GROUND FAULT INTERRUPTER (GFI) WITH THIS PRODUCT. In case the system should lose power, check the home/main circuit breaker. If the system does not respond properly, refer to the Troubleshooting section on page 34. *A Low Ambient Control is used on most models, a Fan Cycling Switch is used otherwise. Page PS

17 PREPARING THE SYSTEM (continued) Installing the Condensing Unit The condensing unit can be mounted inside a utility area of the home or outside utilizing the required outdoor condensing unit housing. The condenser requires a dedicated 20 amp circuit, non-gfi. Make sure there is a minimum three-foot horizontal clearance in front and rear of the unit. The unit may either be hard wired or plug-in depending on local electrical codes. Inside Condensing Unit Installations: Inside installations require special consideration, as there must be adequate ventilation to dissipate the heat created during normal operations. An exhaust port with fan may need to be installed to ensure that heat is effectively removed from the utility room. A return grille or provision for cfm of cool air to enter the room to replace the exhausted air will accomplish this. Unobstructed airflow to and from the unit is a critical factor in the unit s overall performance. Make sure there is a minimum three-foot horizontal clearance in front and rear of the unit. This will assure that the unit can move the air around the room in an efficient manner. Outdoor Condensing Unit Installations. You must utilize the exterior condensing unit housing for outdoor installations. Place the condensing unit on a solid foundation in a location with adequate ventilation. There should be three feet of clearance in the front and rear of the unit and one foot on each side. The unit should be elevated 18 inches in order to avoid any possible flooding or damage by animals, and should be clear of leaves, dirt, and other debris. Head Pressure Control, Low Ambient Control Switch, Fan Cycling Switch: These switches are used to cycle the condenser fan at low ambient temperature conditions. If your unit is equipped with a Low Ambient Control, set the switch to 170 psig for cut-in and 70 psig for the differential. Further adjustment may be needed. Verify the settings via refrigeration manifold gauge and perform the final adjustments to the readings on the gauge manifold. If your condensing unit is not equipped with a Low Ambient Control, it features a pre-set Fan Cycling Switch. Refrigeration Lines A 1/4 inch O/D copper liquid line and a 3/8 or 1/2 inch O/D copper suction line connect the two units. The refrigerant drier and the sight glass shall be installed (in that order) in the direction of the refrigerant flow in the liquid line between the condensing unit and evaporator. Enclose the suction line in a cellular insulation ½ wall thickness Armaflex (brand name) or equal to reduce heat transfer. Wiring System The compressor is controlled by a pump down cycle, therefore, no wiring between the condensing unit and evaporator unit is necessary. Wire the system in accordance with local codes and the enclosed wiring diagrams (pg 30 ). The evaporator unit requires a standard 20 amp circuit, non-gfi. A dedicated circuit is not mandatory, but recommended. Charging the System (by Certified HVAC technician) After all the piping is complete: Open both of the service valves on the condensing unit (the unit is pressurized with nitrogen, and there should be an audible sound of gas escaping through the service ports). With electrical power connected to the evaporator unit, energize the solenoid valve (pressurize with dry nitrogen) to 200psi. Leak test all fittings. The system must hold 200psi for 30 minutes. If no leaks are found, leave the solenoid valve energized and evacuate the system through both the liquid and suction service ports. Using a high vacuum pump, evacuate to 200 microns, measuring the vacuum with a digital micron gauge. When evacuation is complete, break vacuum and pressurize with liquid R-134A refrigerant. With the electrical power turned on to the condensing unit, and the evaporator unit running, slowly feed liquid refrigerant (R134A) into the suction service port. As the suction pressure rises to 15 PSIG, the condensing unit will start. Slowly feed refrigerant while maintaining a pressure above 10 PSIG to prevent the compressor from short cycling. Slowly feed refrigerant with the compressor running until the sight glass is clear of all bubbles. Do not exceed 3.5 lbs of refrigerant. Check superheat at the evaporator outlet. Superheat should be at Check the compressor crankcase temperature after 30 minute run time it should be hot (115 to 140 ). If it is cooler, superheat is too low. Adjust TXV to recommended superheat. Allow the system to operate for one hour and then check the refrigerant level in the sight glass again. Additional refrigerant may be required as the temperature of the enclosure is lowered to approximately 55 F or the ambient temperature at the condensing unit rises above the temperature at which the unit was initially charged. Depending on temperature, the high side should be approximately 175 lbs, and the low side 28 lbs or more to keep the evaporator from icing. It is recommended while charging to use a digital refrigerant scale for better accuracy in measuring the amount of charge. Page 15

18 LINE SET PIPING DIAGRAMS These are two options for running the line set from the coil to the condensing unit. Option 1 is specifically for when the system is installed with the condensing unit below or leveled to the coil. Option 2 is for when the system is installed with the condensing unit at a higher elevation than the coil. Option 1 Option 2 Page PS

19 INSTALLING THE EVAPORATOR UNIT " 3.75" 3" Locate the two desired wall studs. Mark your center line for the studs vertically on the wall (14.5 inches apart). Connect the two lines by a level horizontal line at your desired height. NOTE: The top of the unit needs to be installed with a minimum of six inches and a maximum of eighteen inches from the ceiling. Cut a 3x3.75 inch accass hole for routing the line set, power cord, and drain line. The wall is ready to have the Evaporator installed. NOTE: WhisperKOOL recommends elevating the unit close to the install height. 2 4 Drill two 5/32 pilot holes for the top mounting screws and then place the mounting plate on the wall and screw in the #14 screws. Finish drilling the four remaining 5/32 pilot holes, followed by screwing in four #14 screws. Feed the power cord and drain line through the access hole. Page 17

20 INSTALLING THE EVAPORATOR UNIT 5 5. Lift the Evaporator up and place it onto the wall bracket. NOTE: Be sure that the power cord and drain line stay clear of the brackets contact area 6. Form the copper lines on the outside of the cellar in the desired direction. NOTE: WhisperKOOL recommends using sweep 90-degree bends when making turns with the line set. 7. Braze in the line set and follow standard refrigeration system charging processes. 8. Once the system is charged, adjust the Thermal Expansion Valve to maintain 8-12 F superheat. 9 Close the side panel and reinsert the screws removed in step 10 of Evaporator Preparation. Page PS

21 DRAIN LINE Condensation Drain Line Tube The condensation drain line tube is used to remove excess condensation from the evaporator unit to a proper discharge location. It is important that the drain line tube is properly connected and used to prevent leakage and other problems associated with excess condensation. Failure to use the condensation drain line tube will void the warranty on the unit. Drain Line All systems come with a drain line for additional removal of excessive condensate. It is mandatory to install the drain line wether it leads through the wall and out of the cellar or remains inside the cellar. During operation, the cooling system will strip excess water from the air in order to maintain the proper level of humidity within the cellar. However in extreme humidity, additional condensate will be removed. Thus the drain line will prevent overflow and leaking by allowing for discharge of the additional condensate. The evaporator is now installed. Insert a barb T connector to the end of the drain line on the outside of the cellar. Place the long, supplied tube in one end the three inch cut out on the other end of the barb T connector. NOTE: The fitting should be placed vertical with the three inch cut out facing up. Failure to install the drain line voids the warranty. To prevent mold from growing, allow the drain line to hang above the water line. WRONG: Drain line is under water. Page 19

22 INSTALLING WALL MOUNT ACCESSORY KIT 1 1/16 NOTE: The screws should be installed with about 1/16 between the face and screw head. Install the four /8 Phillips pan head screws in the four corners of the side panel on the supply side. 2 4 Black Red Connect the two keypad wires on the front wire terminal (black is positive red is negative). If display does not illuminate at initial start up, revers the connection on the evaporator unit. 3 Install two screws in the front to further secure the side grille. Install the side grille by aligning the four inside slotted holes with the four mounting screws and slide down. Tighten the bottom two screws through the access holes when the grille is already in place. Page PS

23 INSTALLING THE WALL MOUNT ACCESSORY KIT 5 1/16 NOTE: The screws should be installed with about 1/16 between the face and screw head. Install the four /8 Phillips pan head screws in the four corners on the front of the evaporator. 6 Install the frontal filter grille by aligning the four inside slotted holes with the four mounting screws and slide down. Tighten the bottom two screws through the access holes when the grille is already in place. WALL-MOUNT PLATINUM SPLIT Page 21

24 FULLY DUCTED INSTALLATION INFORMATION Ducting the supply and return air to the cellar creates a virtually silent cellar space and also maximizes cellar capacity. It is absolutely crucial to only use insulated duct work as it minimizes cooling loss, prevents sweating, and reduces noise. Failure to use insulated ducting will cause the unit to run excessively and greatly shorten its lifespan. Note: Do not exceed a total of 25 duct feet between the evaporator and cellar vent, this means a total of 50 combined for both the supply and return lengths. Avoid crimping the flexible ducts. This chokes down the inside area and reduces the airflow causing the unit to lose efficiency. Be sure all ducts and surfaces in contact with the airflow are insulated and have a vapor barrier on the outside. Un-insulated ducts and surfaces cause bare, exposed metal surfaces to sweat, further degrading the insulation and equipment cooling capacity. General Duct Recommendations: Provide support for the flexible duct to prevent sags and bends Stretch out the duct to make a smoother interior, which reduces air resistance For 90 bends, use a 90 adjustable elbow (Ell) Do not squeeze or reduce the inside diameter of the ducts, which reduces airflow Use short and straight duct work where possible Remove the grilles and panels from the openings to connect the duct work Check that all fan blades move freely Keep air paths free of loose foreign objects and debris Connect the round flexible ducts to the WhisperKOOL system using the duct collars provided with the duct accessory kit Pull the outer plastic wrapping and insulation away from the end of the duct to expose the reinforced inside duct liner Fasten the duct collar using tie straps or clamps around the inside liner Secure the duct collar to the unit using the screws provided. Take care to not damage or bend the gasket Use approved duct tape to seal all joints Do not clamp around the outside insulation, as it will compress and loosen over time. Note: When performing a ducted installation, it is crucial to not forget about routing the bottle probe into the cellar. The system must have the sensing bottle in the cellar to maintain the cellar environment. Page PS

25 1 INSTALLING THE FULLY DUCTED ACCESSORY KIT DUCT CONFIGURATIONS Here are two options for ducting the evaporator unit. Option 1 is to duct the system through the wall. Option 2 is to duct the system through the ceiling. Option 1 Secure the return air plenum by aligning the outer corner holes with the holes on the evaporator, fallowed by installing the four /8 Phillips pan head screws in the four holes on the front of the evaporator. 2 Install the Supply Air Collar by aligning the holes with the evaporator on the side panel, fallowed by installing the four /8 Phillips pan head screws in the four holes on the front of the evaporator. NOTE: The top of the registers needs to be installed with a minimum of six inches and a maximum of eighteen inches from the ceiling. Option 2 DUCTED PLATINUM SPLIT Page 23

26 REMOTE KEYPAD: INSTALLATION AND CONFIGURATION If you have a system with a remote keypad, please review this section for installation. Note: 50 feet of communication line is included, the keypad can be installed up to 300 line feet away. Longer lengths of communication line can be ordered by calling ext Run your communication line to the desired location, be sure not to have any harsh kinks in the lines route. Attach the connection wire as shown below, with the red wire in the upper connection slot and the black wire in the lower slot. It is also important to run your bottle probe line at this time, Black Red Red Wire Black Wire To install the remote keypad box, remove the rear mounting bracket and secure the bracket to the wall in the desired location. When running the communication line through a wall, be sure to run the line in the rear mount position and insert the supplied plug in the side hole on the box. Reattach the keypad box to the bracket. Connection wire in Side Mount configuration Connection wire in Rear Mount configuration Page PS

27 SYSTEM OPERATION Initial Start-Up: When power is applied to the unit, the control will briefly display all symbols, and the Compressor symbol will be displayed (if unit is calling for cooling). There may be a brief delay prior to the evaporator and condenser fans turning on. Set Point: The set point is set from the factory (WhisperKOOL) at 55. It can be adjusted by the customer between 50 and 70 in one degree increments. Cooling Operation: Cooling is activated once the bottle probe senses a temperature that is 0.5 greater than the set point. The controller then energizes the compressor relay which activates the compressor. The evaporator and condenser fans operate with the compressor. The unit provides cooling until the bottle probe senses the set point. At this point the compressor relay is de-energized which stops the compressor. The evaporator and condenser fans will continue to run for 1 minute to re-evaporate any moisture from the evaporator coil and reduce the head pressure. Humidity Features: The FDC parameter can be increased to allow the evaporator and condenser fans to run for a longer period of time after the compressor turns off, allowing more moisture to be reevaporated into the cellar. Defrost/Anti-frost: When the evaporator probe senses a temperature of 26 degrees for 5 minutes, the unit will go into Anti-frost mode. This will shut down the compressor and allow the evaporator and condenser fans to run to evaporate any frost accumulation on the coil. The compressor will remain off until the evaporator coil reaches 40, or for a maximum of 10 minutes. The unit will then return to normal operation. If the evaporator is not above 26 degrees after the anti-frost sequence has ended, the red error light will display in the upper right corner. Alarm Ad3 will be recorded in the alarm folder, meaning that the anti-frost sequence ended based on time. The unit will run for 5 minutes and then enter another Anti-Frost cycle. This sequence will continue until the evaporator temperature increases above 26. Def will be displayed during anti-frost. If the anti-frost sequence is less than 5 minutes, the control will not allow the compressor to start until 5 minutes has elapsed. This is to prevent short cycling of the compressor. Holding down the up button for approximately five seconds manually starts the Anti-frost sequence, but only if the evaporator is below 40 degrees (defrost end temperature). If the evaporator is above 40 degrees, the display will blink three times and continue normal operation. Display: The Set point is displayed by default. Def is displayed during anti-frost. The bottle probe, evaporator probe, and condenser probe temperatures can all be access by pushing the set button and scrolling through PB1 (bottle probe), PB2 (evaporator probe), and PB3 (condenser probe). Safety Features: Once the compressor relay is de-energized the controller must wait 5 minutes before re-energizing the relay. This prevents the compressor from repeatedly turning off and on. If the unit is calling for cooling during this time, the compressor symbol will blink indicating that cooling is needed but the control is waiting for the anti-short cycle delay. In the event of a faulty bottle probe, the compressor will cycle off for 10 minutes and on for 40 minutes. E1 will will be displayed on the screen. If the condenser temperature reaches 145, the compressor will shut down. The red alarm light will be displayed in the upper corner of the display. COH will be displayed on the screen. The evaporator and condenser fans will continue to run until the time set by the FDC parameter has elapsed. The unit will continue normal operation once the condenser has reached 135. Alarms: If the bottle temperature reaches 4 degrees above the set point, a red light will blink in the upper right corner of the display. The set button can then be pressed to reach the alarm menu. The menu will display AH1 indicating a high bottle temperature. The same thing will happen if the bottle temperature reaches 4 degrees below the set point, except the alarm will read AL1. These alarms will not display for the first 10 hours after the unit is turned on to allow the cellar to reach temperature. They will also wait one hour after an anti-frost cycle before displaying. In the event of a faulty evaporator probe E2 will flash on the screen intermittently. The red alarm light will be displayed in the upper right corner. The unit will go through one antifrost sequence every 24 hours. In the event of a faulty condenser probe E3 will flash on the screen intermittently with the set point temperature along with the red error light at the top of the display. There will be no high condensing temperature alarm. Press the set button and enter the Al folder to view any current alarms that are not flashing on the display. Page 25

28 REMOTE CONTROLLER FUNCTIONS If your unit has a remote keypad then you will have the Remote Controller. High Temp / Pre-Chill Low Temp Display Set Point ON / OFF TEMPERATURE Button Normal Functions ON/OFF The ON/OFF button allows the customer the convenience of turning the refrigeration system ON or OFF, from the control panel. This feature does not disconnect power from the unit. In order for the power to be shut off from the unit, the power cord must be unplugged from the wall receptacle. Press the ON/OFF button once for button application. Up and Down Arrows Cellar PreChill (CPC) Use these buttons to scroll up or down the CPSM (Customer Preference Selection Mode) menu. Displays the Highest and Lowest temperature sensed by the Bottle Probe. This feature allows the customer instant access to the recorded data applicable to the Bottle Probe Temperatures, it can be easily reset to reflect current temperatures. 1. Press the UP arrow, or the Down arrow once, and the Highest or Lowest Temperature (Hi/Lo) sensed by the Bottle Probe, will be displayed. 2. To reset the Hi/Lo, press and hold the Set button when the Hi/Lo value is displayed on the Digital Display, continue to hold the Set button until rst appears on the digital display and then blinks. This will erase the past recorded Temperature Data History and start recording, from the current time and temperature, forward. Temperatures displayed would reflect Bottle Probe Temperatures from that point in time, and beyond. 3. The Hi/Lo feature should be reset at initial Start-Up and after the Cellar or Cabinet has obtained normal operating temperatures, which is generally 55 F. The CPC Feature is activated by pressing the Up button for 3-5 seconds, and the CPC logo will be displayed on the digital display. The CPC feature can be terminated by pressing the Up button for 3-5 seconds, or the feature will self terminate after 6 hrs. 1. The (CPC) Feature may be used to Pre-Chill the Cellar prior to loading it with Warm Product. The feature will shift the Set Point down to a lower setting of 52 F, for the next 6 hours. After the 6 hour time period, the Set Point will automatically return to the original Set Point. 2. The CPC feature can be conveniently adjusted to the customer s specific needs, by accessing the Customer Preference Select Mode (CPSM). See Customer Preference Select Mode Instructions. Page PS

29 Set Alarm 1. Press the Set button once and it will display the Set Point. After approximately 5 seconds, the display will return to normal operation and display the Bottle Probe temperature. 2. Press the Set button once and it will display the Set Point. Press the up and down arrows to change the set point. Press the Set button again and the numbers will blink, confirming the change in Set Point. 3. Press and hold the Set button during the display of the Hi/Low Temperature Data History (hold button unit rst blinks on display), and it will erase the past recorded data file and start recording, from the current time and temperature. 4. Press the Set and the Down Arrow buttons simultaneously, for 3-5 seconds, and you will access the Customer Preference Selection Mode (CPSM). The CPSM allows the customer to Fine Tune the Control Operating System to their applicable choice. The Alarm symbol is shown when the unit encounters an issue that needs attention, the displayed alarm codes are explained below. Alarm Codes Message Cause Solution Bottle Probe is Unplugged Attach Bottle Probe to Unit P1 Faulty Bottle Probe Connection 1. Check Bottle Probe attachment at circular connector 2. Check Bottle Probe connection at green terminal block on back of controller Defective Bottle Probe Replace the Bottle Probe P2 Faulty Evaporator Probe Connection Check Evaporator Probe connection at green terminal block on back of controller Defective Evaporator Probe Replace the Evaporator Probe HA Defective Bottle Probe Replace the Bottle Probe LA The Bottle Probe is sensing a temperature of 4 below the set point Defective Bottle Probe Allow the room to warm up which will increase the temperature of the wine Replace the Bottle Probe POF The keypad is locked Hold Up and Down buttons for 3 to 5 seconds to disable, PON should appear Page 27

30 CPSM Mode Press the Set and the Down Arrow buttons simultaneously, for 3-5 seconds, and you will access the Customer Preference Selection Mode (CPSM). The CPSM allows the customer to Fine Tune the Control Operating System to their applicable choice. The following CPSM options are available for adjustment: Fon Humidity Management Enhancement: This parameter is normally set at 0, which should provide adequate relative humidity for the cellar. An increase in this parameter will increase the Humidity Enhancement (%RH), and a decrease in the parameter will decrease Humidity Enhancement (%RH). Adjustments should be made in increments of 5, with a maximum of 15, and a minimum of 0. After any adjustment to Humidity Enhancement, you should wait a minimum of three days before making any additional adjustments. This will allow the cellar sufficient time to acclimate to the new setting. Fof - Humidity Management Enhancement: This parameter is normally set at 15. This parameter should not be adjusted, as it simply provides an OFF cycle time for the fan, during the compressor OFF cycle. However, the parameter is located within the CPSM as a convenience to the customer, should it need to be adjusted. CCT - Cellar Pre-Chill Duration: This parameter is set to 6 hours, but can be changed between hours. Con/Cof Compressor On time (Con) and Off time (Cof) with a Probe 1 failure/alarm. These parameters are set at Con 40 min/cof 10 min. In the event that there is a Probe 1 failure/ Alarm, the compressor/refrigeration system automatically starts a predetermined ON/OFF cycle, which is controlled by the Con and the Cof parameters. The customer can adjust these parameters to maintain the desired Bottle temperature. Page PS

31 NOTES Page 29

32 EVAPORATOR WIRING SCHEMATIC Neutral Line Capacitor Capacitor Evap Fan Page PS

33 4000 CONDENSER WIRING SCHEMATIC Platinum Split 4000 & 8000 Condenser Terminal Board Page 31

34 8000 CONDENSER WIRING SCHEMATIC LEGEND: TERMINAL BOARD BD # SERVES COLOR 7000/ GROUND GREEN UK GREEN/YELLOW STRIPE 2 L1-115V-HOT BLACK RED UK-CAN 3 115V-NEUTRAL WHITE BLUE UK 4 CC HEATER BLACK 5 COMP GND GREEN 6 H-COMP BLACK 7 N-COMP WHITE 8 H-COND FAN BLACK 9 LINE H-LP-HP BLACK 10 LOAD H-LP-HP BLUE TD=TIME DELAY, DELAY ON BREAK COMPRESSOR CRANKCASE HEATER START CAPACITOR RED WHITE (NEUTRAL) BLACK 1 M 2 UP S L 3 BLUE 1 C R S YELLOW COMPRESSOR TERMINAL FAN (CONDENSER) RELAY OVERLOAD BLACK-H GREEN BLACK-F WHITE-NEUTRAL BLACK-C ENCLOSURE W TD 3 1 DOB COMP 0 1 RELAY BLACK-NC 7 BLACK-C 8 BLACK-NO 6 BLACK G H N BLACK-H GREEN BLACK-C WHITE-NEUTRAL BLACK-F LP BLUE BLACK HP 115V 60 HZ POWER SOURCE GREEN BLACK WHITE LOW AMBIENT CONTROL line m1 H POWER 115v 60 HZ N L1 L2 4 CC HEATER CC HP LP TD COMP CONTACTOR 2 9 HP 10 LP COMP CONTACTOR HI PRESS SWITCH LO PRESS SWITCH TIME DELAY TD CC 6 START CAPACITOR CURRENT RELAY OL LOW AMBIENT CONTROL COMPRESSOR 6 8 COND. FAN 3 7 Page PS

35 MAINTENANCE SCHEDULE Monthly Quarterly 1. Check coils 2. Check for unusual noise or vibration 3. Check the drain line to see if it is above the waterline if draining into a vessel. 1. Use a vacuum with brush attachment to clean coils. Be careful not to crush coil fins when cleaning. Annually 1. Inspect for corrosion. 2. Check wiring connections and integrity of cords. 3. Pour a 50/50 bleach solution into the drain line every spring. Page 33

36 TROUBLESHOOTING GUIDE Unit has ice forming on the evaporator Possible Cause Evaporator coil is dirty. There is something blocking the supply and or return air The evaporator fan is not turning on. The evaporator unit has not gone through its anti-frost sequence, yet. If evaporator unit continues to ice. Unit does not run/power up Possible Cause Evaporator unit is not plugged in Power switch not on Line voltage is incorrect rating for the system Bottle at set point Thermostat not calling for cooling Power select switch in wrong position Faulty thermostat or wiring Cellar Temperature is to Warm Possible Cause The temperature or the room condensing unit is exhausting to has exceeded 110 F The system is undersized for the cellar. There is something blocking the supply and/or return air, on evaporator or condenser side of the unit Evaporator unit is mounted too low in the cellar One or more of the fans is not turning on. Compressor is not turning on. Compressor keeps cycling on overload Poor seal around door. Controller set too high Evaporator coil is frosted or iced up Solution Clean coil with a vacuum. If coil is very dirty, use a spray bottle with a small amount of liquid dish washing detergent. Spray coil, let set for 5 min, then flush with fresh water. Remove blockage Call a service tech to troubleshoot Check for ice in the depth of the coil. Melt with blow drier until coil is warm to the touch. Soak up water with a towel. Observe ice formation pattern. If only part way up the coil face, evaporator unit could be low on refrigerant. If all the way up, the coil may be dirty or airflow is blocked. Solution Make sure the unit is plugged into an outlet Turn unit on by pressing the power button on the control Check line voltage to make sure there is 110v/120v Lower set point Lower set point See page 10 for correct switch position Call Customer Service at Solution Intake temperature needs to drop below 85. Order correct size system Remove air flow obstruction Re-Locate unit so the distance from the ceiling and top of the unit is no more than 18 Call Customer Service at Call Customer Service at Make sure all fans are working and there are no airflow obstruction. Make sure there are no air gaps around the door. If door seal is damaged, replace it. Lower the set point. Observe ice formation pattern. If only part way up the coil face, evaporator unit could be low on refrigerant. If so, call Customer Service at Page PS

37 TROUBLESHOOTING GUIDE Unit leaks water Possible Cause Evaporator unit is not level Drain line clogged or kinked Drain is clogged preventing water form escaping Drain line does not have a downward slope Coil is iced causing drain pan ice and water overflowing Unit runs but does not cool Possible Cause Lack of air flow Compressor not running System undersized Compressor is overheating Evaporator fan runs but compressor does not Possible Cause Running an Anti-Frost Cycle Compressor and/or starting components faulty System may be performing the WHM function Compressor may have overheated. Compressor runs but evaporator fan does not Possible Cause Faulty fan motor Faulty Controller Compressor short cycles Possible Cause Evaporator blows on bottle probe System low on refrigerant charge Condensing fan motor/capacitor faulty Compressor and /or starting components faulty Humidity in cellar too low Possible Cause Not enough moisture Solution Evaporator unit should be level in wall to prevent leaking Check drain line to make sure water can flow freely. Disconnect drain and clear out, open access door and check drain for blockage Fix Drain line so there is a downward slope from the unit to the drain. Melt ice with blow drier. Soak up with a towel Solution Make sure fan is unobstructed; clean evaporator if necessary Call Customer Service at Call Customer Service at Shut system off for 1 hour to allow compressor to cool. Turn back on and check for cooler air flow out. If compressor runs, check for and clean condenser coil as possible cause of compressor overheating. If problem repeats, call customer service. Solution Check evaporator coil temp. Call Customer Service at Allow cooling system to revert back to cooling mode. Shut system off for 1 hour to allow compressor to cool. Turn back on and check for cooler air flow out. If compressor runs, check for and clean condenser coil as possible cause of compressor overheating. If problem repeats, call customer service. Solution Call Customer Service at Call Customer Service at Solution Move bottle probe to a more central location. Call Customer Service at Call Customer Service at Call Customer Service at Solution Raise the Fon setting to increase the humidity level Page 35

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