Instruction Pamphlet A step-by-step guide to cleaning procedures for textile flooring

Transcription

1 Instruction Pamphlet A step-by-step guide to cleaning procedures for textile flooring The reason for this instruction pamphlet is the specification of RAL 991/A 3.01/2005 (Definition for cleaning textile flooring). 6th Edition March 2015

2 This Instruction pamphlet on no account replaces the maintenance & cleaning instructions provided by any flooring manufacturer. This pamphlet may only be quoted and used in its entirety.

3 Instruction Pamphlet A step-by-step guide to cleaning procedures for textile flooring. Produced by werterhalt.org The reason for this instruction pamphlet is the specification of RAL 991/A 3.01/2005 (Definition for cleaning textile flooring). As this definition constitutes a listing of existing cleaning procedures without advice about application or intensity -, the working group werterhalt.org has prepared this pamphlet in its 6th edition, effective March2015. It serves to exclude factual and technical misinterpretation of a pure definition and by creating a precise instruction sheet, in which compliance with the working steps described therein is binding; it provides the user with the possibility of comparison regarding the quality of cleaning work.

4 A U T H O R : Paul Geißler GmbH ARDEX GmbH FINDEISEN GmbH Halbmond Teppichwerke GmbH INFLOOR Nordpfeil GmbH Radici Pietro Industrie & Brands S.p.A Wulff Klebestoffe ANKER Gebr. Schoeller Carpet Concept GmbH GIRLOON HTW Design Carpet GmbH Invista (Deutschland) GmbH OBJECT CARPET Tretford Weseler Teppich Vorwerk Teppichwerke This pamphlet was created in cooperation with the Bundesverbandes Estrich und Belag e.v., BEB, (Federal association of screed and surfacing, registered association), working group flooring. Paul Geißler Managing partner of Paul Geißler GmbH and chair of the main office of specialist German carpet cleaners (FDT ). Paul Geißler has worked with his company for more than 40 years in the segment of conservation of the value of carpeted floors and applies nationwide all cleaning procedures recognised in the market after object, surfacing or laying-related features. Due to his expert knowledge, and a long-time cooperation with German textile surfacing manufacturers, the Paul Geißler GmbH was assigned due to neutrality the draft of this pamphlet. Experts of the abovementioned companies have for many years helped their customers to make the right choice of quality carpeting.

5 T A B L E O F C O N T E N T S Page 1 1. TEXTILE FLOORING 2. TRANSFER OF MERCHANDISE 3. PREVENTATIVE CARE Page 2 4. DAILY MAINTENANCE CLEANING 4.1. Vacuuming textile surfacing Page Spot treatment of textile surfacing Page 4 5. INTERIM CLEANING Page Cleaning with prefabricated foam Page Powder cleaning Page Pad cleaning Page 8 Page 9 Page 10 Page 11 Page INTENSIVE CLEANING 6.1. Spray extraction 6.2. Combination procedure Shampooing and spray extraction 6.3. The thermoelectric cleaning procedure 7. FIBRE EQUIPMENT 8. STEAM CLEANERS 9. SUSTAINABILITY

6 1. T E X T I L E F L O O R I N G This means pile carpet flooring, flat woven fabric, pin and pile fleece surfacing that are glued, stretched, fixed, loosely laid or otherwise properly laid carpeting in accordance with EN Each cleaning procedure must be suitable for the respective textile flooring, its laying, the under floor construction, and the required drying time. Note: For re-absorptive textile flooring constructions, such as tiles, boards, etc., the manufacturer s recommendation should be obtained due to the diversity of products. 2. T R A N S F E R O F M E R C H A N D I S E The carpet laying instructions of the carpet flooring manufacturers clearly define the protection of the floor covering after laying. If soiling occurs due to work after the installation of the floor covering and before it is accessed for regular use, it must be removed thoroughly by a qualified post-construction final cleaning service. All cleaning work which goes beyond the scope of fine post-construction cleaning (dry removal with an upright vacuum according to 4.1., with brush rollers depending on the level of soiling) is considered to be intensive cleaning. This is only to be performed by a qualified expert company in accordance with item P R E V E N T A T I V E C A R E Carpet flooring is to be protecting from the introduction of soiling from the start. In entry and transition areas (e.g. hard flooring on textile flooring), sufficiently large, reasonable clean flow areas are to be solidly installed. A daily cleaning interval (upright vacuuming 4.1.) is required so that these clean flow zones do not themselves become a source of soiling. This stamp effect can also occur if products containing wax are not used properly during the daily care of hard surfaces. 1

7 4. D A I L Y M A I N T E N A N C E C L E A N I N G 4.1. Vacuuming textile surfaces Regular vacuuming and the cleaning of soiling is an important component of an ideal cleaning routine. Vacuuming is helps to loosen loosely stacked or lightly attached dirt from the surface and between the fibres using mechanical impact (brushes and suction brushes) and to suction of the loosened dirt.(and suction of the loosened dirt.). With this cleaning, the pile carpeting has an upright posture which also constitutes preventative care against early formation of walking tracks in the carpeting. This process also opens the pile to prepare for subsequent cleaning. Vacuuming should be conducted daily, but it is also a part of interim, basic and intensive cleaning. The best results can be achieved with upright vacuum cleaners with a high-efficiency motor-powered brush. You must ensure that the brush height is in the right position and there is a systematic and thorough work method. Regular maintenance is important, especially for the brushes, filters (preferably: micro filters) and bags. The brushes adapted to the floor covering should be used. 2

8 4.2. Spot treatment of textile surfacing Spot treatment is part of daily maintenance cleaning. It is also an essential part task of all further cleaning procedures. Spot treatment includes the localised treatment of spots and soiling. Care must be taken that the cleaning agents used can be removed residue-free, so that no re-soiling or damage to the material occurs. Spot treatment should be carried out as soon as possible after the soiling occurs. The earlier a spot is treated, the higher the possibility of removing it residue-free, unless the spot substance has damaged the fibres or the colouring. If spots are immediately treated with suitable cleaning agents, complete removal is usually possible. Not every spot, e.g. due to heavily colouring substances such as coffee, red wine, tea, mustard, ink toner, can be removed without remains. Cleaning and de-spotting agents with a bleaching effect can only be used in exceptional cases by arrangement with the floor covering manufacturer because damages to the floor covering can occur under some circumstances. Soiling and spots can be removed in most cases with hand-hot water and an absorbent cloth (white cotton cloth) or a microfibre glove. Do not rub, but dab the spot from the outside to the inside with pressure. Water-soluble stains can be treated using a surfactant-free stain remover as described above. Non water-soluble stains (oils, fats, etc.) can be removed as described above using a stain remover containing solvents. Gum, wax etc. can be removed when dry with a blunt object (spoon, etc.) without damaging the carpet fibres. The residual substance can be loosened as described above by a stain remover containing solvents. When using e.g. freezing spray, always observe the manufacturer specifications. Always make sure that the stain remover used is tested on a flooring oddment or an unobtrusive or hidden location before using. Always keep your cleaning agents out of reach of children and pets. Safety and application guidelines by the cleaning agent manufacturer must always be observed. Article 4.1. and article 4.2. are components of the following cleaning procedures. 3

9 5. I N T E R I M C L E A N I N G Interim cleaning includes the partial or whole-surface cleaning of the flooring surface with low depth effect and should only be conducted by a qualified expert company. It is no replacement for intensive cleaning and can only delay this. A test area should be treated first. 4

10 5.1. Cleaning with prefabricated foam In this cleaning procedure, crystalline searing, stationary foam, prefabricated in a compressor within the machine, is applied to the textile flooring by rolls, one-disc machines or similar. After a drying time of at least 5 hours, the flooring must be vacuumed again thoroughly in order to remove the remaining, dirt-enriched crystalline residue of the foam Vacuuming with an upright vacuum cleaner as in Stain removal as in Applying prefabricated foam, using one-disc, multi-disc or brushing machine with compressor Suction of loosened dirt with a powerful industrial water suction device When completely dry, repeated thorough vacuuming as in

11 5.2. Powder cleaning This process can generally only be used for velour carpeting (excluding shags etc.) The advantage of this cleaning process lies in the fact that the carpet flooring needs minimum drying time and it can therefore be carried out quickly. The wet cleaning powder is scattered evenly on the carpet using a scattering device or by hand and then incorporated intensely with special brush roller machines. The loosened dirt is absorbed and bound by the cleaning powder. After the powder has dried, the carpet must be vacuumed with an upright vacuum cleaner according to 4.1. As a result, soiling and powder residue are largely removed Vacuuming with an upright vacuum cleaner as in Stain removal as in Evenly scattering wet powder and subsequent incorporation into the surface with special brush roller machines After complete drying (approx. 1 hour), use an upright vacuum cleaner as in

12 5.3. Pad cleaning First a special cleaning agent is applied evenly, e.g. with a pressure sprayer. Using a rotating one-disc machine and a yarn or microfibre pad beneath it, the bound dirt is loosened or removed from the surface and held in the pad. With one-disc machines, it is important to ensure that the speed is < RPM in order not to cause any damages in the flooring surface. It is important that the yarn or microfibre pads are changed regularly for the best results. Then vacuum the textile flooring with a powerful upright vacuum cleaner. The drying time is about 1 to 2 hours Vacuuming with an upright vacuum cleaner as in Stain removal as in Wetting of the textile surface with cleaning agent, e.g. using a pressure sprayer Dirt removal from the upper wear layer area by using a one-disc machine and pad After complete drying (approx. 1 hour), vacuum as in

13 6. I N T E N S I V E C L E A N I N G Intensive cleaning involves all-over cleaning of textile surfacing to the full depth of the wear layer. It should be conducted object related, but at least once a year after it is laid and only by a qualified expert company. A test area should be generally treated be first regardless of the cleaning process. An important factor in selecting the appropriate cleaning procedure will depend on the type of the style of laying, the under floor construction and the time available for drying. Depending on the extent of textile flooring soiling, procedures can be combined. 8

14 6.1. Spray extraction The loosely lying or lightly attached dirt should be removed with an upright vacuum cleaner as in 4.1. After preliminary stain removal has taken place, spray a cleaning agent for textile flooring that is low in tensides on the surfacing. Using a spray extraction machine (with sufficient water output) the loosened dirt is extracted from the textile flooring with clear water. Important! l Do not use cleaning agent in the spray extraction machine (if a cleaning agent is put in the fresh water tank, the cleaning agent residue must be rinsed from the textile flooring with sufficient clear water) l Repeated rinsing with clear water l Drying time at least 12 hours l Unsuitable for water-sensitive surfacing, adhesive and under floor surfaces l Spray extraction is not recommended for: re-absorbable textile flooring structures, tiles, boards, or when laying double flooring. In sections it can be used for stain removal with minimum moisture Vacuuming with an upright vacuum cleaner as in Stain removal as in Pre-spraying a cleaning agent low in tensides Repeated rinsing using a spray extraction machine (with sufficient water output) After complete drying, vacuum again as in

15 6.2. Combination procedure Shampooing and spray extraction The loosely lying or lightly attached dirt should be removed with an upright vacuum cleaner as in 4.1. After preliminary stain removal, a cleaning agent is incorporated into the surfacing with a one-disc, three-disc or roller machine (non-surfactant cleaning agent). Before drying the loosened dirt will be rinsed out of the surfacing as in Important! l Use a cleaning agent low in tensides for shampooing l No further cleaning agent in the spray extraction machine l Repeated rinsing with clear water l Drying time rarely below 20 hours l Do not use on water-sensitive surfacing, adhesive and under floor surfaces Vacuuming with an upright vacuum cleaner as in Stain removal as in Incorporating a suitable cleaning agent using a one-disc, three-disc or roller machine Repeated combined with any necessary post stain removal as in 4.2. using a spray extraction machine (with sufficient water output) After complete drying, vacuum again as in

16 6.3. The thermoelectric cleaning procedure TEP TOP CLEAN TEP-TOP-CLEAN s a special intensive cleaning system, exclusively developed for carpet flooring. The loosely lying or lightly attached dirt should be removed with an upright vacuum cleaner as in 4.1. After preliminary stain removal, an environmentally-friendly enzyme solution is applied to the carpet flooring. During the cleaning procedure, the dirt is loosened and is absorbed by a special cleaning pillow. The interior structure of the cleaning machine with a uniquely number of revolutions can withstand a constant build-up of heat (about 30 C). Afterwards the carpet flooring is vacuumed with an upright vacuum cleaner in order to restore the pile and make it parallel. This patented procedure is recommended manufacturer-independent and is ideal for the right care from the start. Advantages of this procedure: l No chemical residue due to the use of the FDT enzyme cleaning agent l No rapid resoiling l Immediate accessibility l Resource-efficient by saving about 96% of drinking water l Designated for use in moisture-resistant background structure and double floors as well as re-absorbable textile flooring structures such as tiles, boards etc. with a high number of joints. l Profitability by reducing consumption costs Vacuuming with an upright vacuum cleaner as in Stain removal as in Spraying a product using an electric spray pump with evenly atomising pressure Working the entire area with a thermoelectric cleaning machine and cleaning pillow combined with any necessary post stain removal as in Vacuum as in

17 7. F I B R E E Q U I P M E N T Fibre equipment can cause damage to flooring and is therefore not recommended. 8. S T E A M C L E A N E R S The use of steam cleaners is not suitable for this purpose. 9. S U S T A I N A B I L I T Y Sustainability encompasses the protection of natural resources, economic effectiveness, socio-cultural values and also human health. The work group werterhalt.org also represents these values through its work on carpet flooring and covers the complete life cycle of textile floor coverings through the synergy of competencies. With this instruction pamphlet, the work group is appealing to werthalt.org to be aware of the need to conserve resources. Im general, people should use the process which has the least l consumption of resources l and uses as few cleaning chemicals as possible l with a care programme planned from the beginning which will promote the service life of the textile floor covering. 12

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19 RADICI PIETRO INDUSTRIES & BRANDS S.p.a. Company controlled by Miro Radici Family of Companies SpA Parent Company Manual for laying carpet tiles The recommendations listed below regarding the installation is solely intended for general use and serve as explanations for professional installers with experience. The General Technical Guidelines ATV/VOB Part C DIN 18365, as well as the standards, guidelines, and technical data sheets, will assist you in the laying of carpet tiles in a proper and perfect manner. This is the basic requirement in order to take complete advantage of its guaranteed features in relation to the value of its use and the quality of the carpet. All the materials used in the installation, (such as adhesives, etc.) must be compatible with each other and not a source of negative influences on the structure as a whole and on the floor covering. Designers, as well as installers, are therefore required to strictly use only products and auxiliary materials that are compatible with each other. In this context, a manufacturer s specific instructions must be taken into consideration. It would, therefore, be advisable to carry out a test installation in order to identify in a timely manner any sources of incompatibility. Based on the required principle to work with accuracy and to carry out all necessary controls, the installer has the obligation to provide a written notice to the purchaser indicating any doubts before beginning with an installation. I. Floor surfaces The main types of screeds are listed in regulation DIN in correlation with regulation DIN/EN In the case of installation on false floors and/or sunken floors, we ask that you please contact our company. Floor surfaces must be inspected before an installation. Any doubts should be communicated in writing (VOB - Part B - 4, no. 3). Several examples: Height differences that are higher than flatness tolerances according to DIN 18202/EN Cracks on floor surfaces Closed construction joints Floor surfaces that are not dry enough Floor surfaces that must be and remain permanently dry Floor surfaces that are too rough and porous Presence of impurities on floor surfaces Floor surfaces that are not sufficiently stable, for example, due to the chalking of screed surfaces Lack of heating protocol for underfloor heating Cazzano S. Andrea (BG) Italia Via Cav. Pietro Radici, 19 Tel. (+39) Fax (+39) info.sit-in@radici.it web: Iscrizione Registro Imprese di Bergamo Cod. Fiscale e Partita IVA IT R.E.A. n Capitale Sociale ,00 i.v.

20 RADICI PIETRO INDUSTRIES & BRANDS S.p.a. Company controlled by Miro Radici Family of Companies SpA Parent Company Lack of screed markings for the measurement of humidity Incorrect height positions of adjacent construction elements Lack of protruding strips located at the edges Unsuitable temperatures of underfloors and unsuitable basic climatic conditions (minimum temperature of 18 C with a maximum of 65% relative humidity). Conditions relating to temperature and humidity must be kept constant for at least 72 hours before an installation and afterward for 7 days and nights. Floor surfaces that are defective may cause subsequent damage. Regarding underfloors, it is necessary to carry out moisture measurements (CM method) for excessive humidity may cause damage immediately following an installation. Regarding any possible underfloor heating, the customer must supply a protocol for the heating and cooling. Moisture measurements must be carried out at the marked points. During the installation and 72 hours after the completion, the floor heating must be reduced correspondingly (to about 20 C). Floor surfaces with adhesives that are not permanently connected must be pretreated with a suitable layer of pre-coating. In the presence of anhydrite screeds and magnesium screeds, it will always be necessary to apply a layer of pre-coating. If the remains of old adhesive material are found on floor surfaces, they must be completely removed. It is recommended that these underfloors be treated with a layer of pore-filling primer (for example, an odor surfactant product). A stable and smooth surface must be obtained. If carpet tiles are installed on double slab floors, before the application of the fixing step it will be necessary to cover the joints of the double floor, in order to prevent the penetration of fastening means or the adhesion of glue on the layers. Preparation of tiles Before cutting/installation, the items must be controlled and checked for the absence of any defects, for discoloration, making certain the design corresponds, etc. The tolerances (ex. discoloring of a batch value of 3 on the grayscale) or any defects must be reported immediately before cutting/installation. After cutting/installation, it will no longer be possible to file a claim or complaint about the existence of recognizable defects. During the processing of several lots, it will be necessary to take account of the number of lots (ascending), as well as following the indications on the instructions. Air conditioning The carpet and the adhesive material/fastening means must be air conditioned for about 48 hours before installation. The floor temperature must be at least 15 C and the room temperature must be at least 18 C. The humidity relative to the air must not exceed 65% Cazzano S. Andrea (BG) Italia Via Cav. Pietro Radici, 19 Tel. (+39) Fax (+39) info.sit-in@radici.it web: Iscrizione Registro Imprese di Bergamo Cod. Fiscale e Partita IVA IT R.E.A. n Capitale Sociale ,00 i.v.

21 RADICI PIETRO INDUSTRIES & BRANDS S.p.a. Company controlled by Miro Radici Family of Companies SpA Parent Company 4. Tile installation - The carpet tiles that have been air conditioned for about 48 hours are again controlled and checked in order to verify that the color corresponds. As for printed carpet tiles, the level of the carpet tiles may have a tolerance of ± 5 mm. - When the tiles are laid out on double slab floors, it is necessary to make certain that the pattern of the carpet tiles is installed in a sufficiently displaced position (in correspondence of at least 10 cm) in a lengthwise and diagonal direction in relation to the joint areas of the slabs for the floor. This is so height misalignments or dirt deposits in the joints can be avoided. - In the case of a parallel installation and in the same direction, approximately in the center of the available space and in a direction that is parallel with the main line, a marking with a drawstring must be carried out on the floor surface. In order to obtain the best cut, the marking drawstring should be placed in a manner so that the markings correspond to a multiple of a square (less than about 3-5 cm for the cutting along the wall). - Another marking with a drawstring is performed by following the same pattern, even at a right angle with respect to the main direction. - At the point of intersection of the two lines, you may then begin the fixing step with the suitable materials (always follow the instructions of the respective manufacturer) and following the pattern in the box below: Marking drawstring Carpet tile Cazzano S. Andrea (BG) Italia Via Cav. Pietro Radici, 19 Tel. (+39) Fax (+39) info.sit-in@radici.it web: Iscrizione Registro Imprese di Bergamo Cod. Fiscale e Partita IVA IT R.E.A. n Capitale Sociale ,00 i.v.

22 RADICI PIETRO INDUSTRIES & BRANDS S.p.a. Company controlled by Miro Radici Family of Companies SpA Parent Company - During the installation of individual tiles, it must be performed in a manner so that the tips of the staples are not flattened. - When the carpet tiles have been installed, the entire area must be intensely smoothed and leveled with a roller (for example, a 50 kg linoleum roller). - In the case of installations on floors mainly for industrial/commercial use, discoloring due to new installations with new materials should be expected. Caution: After an installation, if protective covers (in particular, sheets) need to be placed down for the protection of other construction work, the covers can only be placed down after the adhesive has completely dried. Important: The company will not assume any responsibility regarding the aforementioned recommendations on carrying out an installation. The laying on test surfaces with conditions that are similar to the actual installation site is an increasingly necessary procedure. RADICI PIETRO INDUSTRIES & BRANDS S.p.A. Via Cav. Pietro Radici, Cazzano S.Andrea (Bergamo) Italy Tel Fax e.mail: info.sit-in@radici.it Cazzano S. Andrea (BG) Italia Via Cav. Pietro Radici, 19 Tel. (+39) Fax (+39) info.sit-in@radici.it web: Iscrizione Registro Imprese di Bergamo Cod. Fiscale e Partita IVA IT R.E.A. n Capitale Sociale ,00 i.v.