Start the cleaning from Left and finish at Right. Always do the floor last, start from inside and finish at doors

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1 Four Principles Of Housekeeping Start the cleaning from Left and finish at Right Always do the cleaning from top to bottom Do the cleaning in the shape of 8 Always do the floor last, start from inside and finish at doors

2 Work Instructions for Housekeeping Title: Cleaning of Office Automation Equipment R2/ All Klean Cleaning Agent Clean Water Telephones Check if dust, stickiness and Finger marks are removed Make Solution as per Instructions Disinfect the telephone with separate clean cloth damped with R1/Germ Free The mixture container should Always be at least 4 to 5 feet Away from the telephone Spray enough to make the cloth damp Clean Blue Striped cloth Wet cloth and clean Disconnect the Handset Wipe all area free of dust and grease Clean Handset and Instrument clockwise from top to Bottom Clean Edges and bottom surfaces Connect Handset Inspection by Supervisor Clean Telephone Cord gently Job Completed

3 Dos and Don ts Cleaning should be done as per schedule prepared by the property manager Only washed and dried blue striped cloth should be use for cleaning Check it the solution is R2/All Klean before diluting with water The cleaning cloth should not become wet with R1 / Germ Free. It should be damp. Squeeze the wet cloth to ensure that the mixture does not drip while wiping Keep cleaning material and tools back in place Wash hands with soap and dry Do not dirty your uniforms Do not apply too much pressure on LCD display and dial pad Do not rest your hands on clean areas or upholstery

4 Work Instructions for Housekeeping Title: Cleaning of Partitions Ensure that obstacles are removed R2 / All Klean Cleaning Agent Clean Water Scrub gently with Blue Striped cloth Wipe the Partition dry Make Solution as per Instructions Make separate solution as dilutions are different for glass and wood Inspection by Supervisor Spray enough to make the cloth damp Clean Partition clockwise from top to Bottom Put the things back in place Check if dust, stickiness and Finger marks are removed Job Completed If stubborn stains remain, spray R2 / All Klean on stains

5 Dos and Don ts Cleaning should be done as per schedule prepared by the property manager Do not wet your uniform Only washed and dried blue stripped cloth should be used for cleaning Check if the solution is R2 / All Klean before diluting with water Do not rest your hands on cleaned area and glass Keep cleaning material back in the place Wash hands with soap

6 Work Instructions for Housekeeping Title: Cleaning of Ceiling, and Walls - General Display CAUTION sign Ensure that obstacles are removed and ladder is placed properly Dust ceiling with feather brush or dry vacuum and remove cobwebs Scrub gently with Blue Striped cloth Wipe the Wall dry R2 / All Klean Cleaning Agent Clean Water Inspection by Supervisor Make Solution as per Instructions Put the things back in place Spray enough to make the cloth damp Clean Blue Striped cloth Job Completed Clean Walls clockwise from top to Bottom Check if dust, stickiness and Finger marks are removed If stubborn stains remain, spray R2 / All Klean on stains

7 Dos Dos and and Don ts Don ts Cleaning should be done as per schedule prepared by the property manager/ HK manager Do not wet your uniform Only washed and dried blue stripped cloth should be used for cleaning Check if the solution is R2 / All Klean before diluting with water Ensure that the ladder is securely placed and it does not touch the wall Do not rest your hands on cleaned area and glass Keep cleaning material back in the place Wash hands with soap

8 Work Instructions for Housekeeping Title: Cleaning of Windows Ensure that obstacles are removed R3 / Window Shine Cleaning Agent Clean Water Scrub gently with Blue Striped cloth Wipe the Windows dry Make Solution as per Instructions Inspection by Supervisor Spray enough to make the cloth damp Clean Blue Striped cloth Clean Windows clockwise from top to Bottom Put the things back in place Check if dust, stickiness and Finger marks are removed Job Completed If stubborn stains remain, spray R3 / Window shine on stains

9 Dos and Don ts Dos and Don ts Cleaning should be done as per schedule prepared by the property manager/ HK manager Do not wet your uniform Only washed and dried blue stripped cloth should be used for cleaning Check if the solution is R3 / Window Shine before diluting with water Ensure that the ladder is securely placed and it does not touch the wall Do not rest your hands on cleaned area and glass Keep cleaning material back in the place Wash hands with soap

10 Work Instructions for Housekeeping Title: Cleaning of Toilets: Wash Basins Display sign CLOSED FOR SERVICE Remove Hair and Par tides From water outlet Wipe dry with Red Striped cloth Wash Basin with water Inspection by Supervisor R2/ All Klean Cleaning Agent Clean Water Make Solution as per Instructions Remove sign board Spray R1/ Germ free Solution Scrub with Scotch Brite Job Completed Check for Stains Wash Basin with water

11 Dos and Don ts Cleaning should be done as per schedule prepared by the property manager/ HK manager Do not wet your uniform Only washed and dried red stripped cloth should be used for cleaning Check if the solution is R1 & R2 / Germ free & All Klean before diluting with water. Keep cleaning material back in the place Wash hands with soap and dry

12 Work Instructions for Housekeeping Title: Cleaning of Toilets: Bowls Display sign CLOSED FOR SERVICE Wear Gloves Flush Toilet Wipe the outside of bowls with red striped cloth damped with R1/ Germ Free Wipe the seat of toilet dry with clean Red striped cloth Fill squeegee bottle with R6 concentrate Shake R6 well before filling Inspection by Supervisor Squirt R6 under the rim, around the bowl, onto water, flush paths and around water outlets Remove sign board Leave to activate for 5 to 10 minutes Job Completed Scrub inside of bowl with brush Flush to rinse the toilet

13 Dos and Don ts Cleaning should be done as per schedule prepared by the property manager/ HK manager Do not wet your uniform Only washed and dried red stripped cloth should be used for cleaning Check if the solution is R6 before using Keep cleaning material back in the place Wash hands with soap and dry

14 Work Instructions for Housekeeping Title: Cleaning of Hard floor finishes: Damp Mopping Clean sole of shoes with damp cotton waste R2 Cleaning Agent And water mixture Lamello static cloth and mop Spray R2/ All Klean on Mop to dampen Mop floor and ensure to cover all areas Mop making Small figures of 8, Moving Backwards Route Visually check if floor is free of dust particles Start Finish Entry/ Exit Inspection by Supervisor Job Completed

15 Dos and Don ts Mopping should be done as per schedule prepared by the property manager/ HK manager Do not wet your uniform Do not rest your hands on walls Check if the solution is R2 / All klean before using Do not spill dirty water on the floor Keep cleaning material back in the place Wash hands with soap and dry

16 Work Instructions for Housekeeping Title: Cleaning of Hard floor finishes: Wet Mopping Display sign CAUTION WET FLOOR Clean sole of shoes with damp cotton waste R2 / All Klean Cleaning Agent and water Mop Prepare mixture in Blue Bucket of Duo mop Mop making Small figures of 8, Mop floor and ensure to cover all areas Visually check if floor is free of dust/stains Moving Backwards Route Clean mop frequently by squeezing dirty water in the Red Bucket of mop Start Finish Entry/ Exit Inspection by Supervisor Job Completed

17 Dos and Don ts Mopping should be done as per schedule prepared by the property manager/ HK manager Do not wet your uniform Do not rest your hands on walls Check if the solution is R2/ All Klean before using Do not spill dirty water on the floor Keep cleaning material back in the place Wash hands with soap and dry

18 Work Instructions for Housekeeping Title: Cleaning of Electrical Fittings Ensure that, you wear gloves and shoes with rubber soles Switch off power supply Electrician to remove the removable fittings Clean fittings with dry cloth Fix the fittings properly Dampen Blue Striped cloth with R2/ All Klean solution Switch on the power supply Ensure that fittings are dry Job Completed

19 Dos and Don ts Cleaning should be done as per schedule prepared by the property manager/ HK manager Do not wipe contact points of fittings, plugs and sockets with damp cloth Keep cleaning material back in the place Wash hands with soap and dry

20 Work Instructions for Housekeeping Title: Waste Disposal DRY Refer garbage bin identification list and schedule WET Refer garbage bin identification list and schedule Tear full size papers if any, that are found in the bin to 4 pieces Lift garbage bag and Check for any leaks Segregate environmentally hazardous products like alkaline batteries in a separate bag Empty garbage bins into main collection bins Insert in fresh garbage bag Clean garbage bins and insert new garbage covers if needed If there are plastic container instead of garbage covers in the garbage bins then wash them, dry and place them back Return bins to original its place Handover main garbage bag/bin for Municipal collection Wash hands clean and dry

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