WET GRINDER GRIND BATTER THE TIME. User Guide & Warranty Card

Size: px

Start display at page:

Download "WET GRINDER GRIND BATTER THE TIME. User Guide & Warranty Card"

Juniper Jackson
6 years ago
Views:

1 WET GRINDER GRIND BATTER IN THE TIME User Guide & Warranty Card

2 Visit to shop for Ultra products & accessories MIXER GRINDERS WET GRINDERS PRESSURE COOKERS

3 Dear Customer, We're delighted to welcome you to the Ultra family of millions of happy customers worldwide. You've made a smart and informed decision to invest in a perfectly made Ultra. Ultra products are inventive and aesthetically superb with a combination of good quality, precision and durability to help prepare the tastiest and healthiest meal. Ultra assures you of trouble-free performance for years. However, in the unlikely event of any operational problem, we would be more than happy to assist you. ULTRA CUSTOMER CARE (Toll Free) ultracare@elgiultra.com Visit: to find the nearest Ultra Care Centre 1

4 PRODUCT INFORMATION S.No Features Form Table Top Capacity 2L Motor Wattage 150W Voltage 230V, 50Hz Grinding Stones Conical Drum AISI 304 Food Grade Stainless Steel Shell ABS Drum Shape Dish-Type No. Of Grinding Modes 2 Counter Rotating Mechanism For Rice And Dal Grinding 2-Way Counter Rotating Mechanism For Chutney And Wet Masala Grinding Stall Controller Automatic Timer Buzzer Lid Wiper Cum Batter Sampler Lid Hole For Pouring Water Power Surge Protector Power Failure And Resume Safety Protection Shock Proof Hook-type Power Cord Stone Assembly Weight (in Kg) 1.75 Net Weight (in Kg) 13.2 Gross Weight (in Kg) 15.2 Product Dimension (mm) 310 x 385 x 460 Drum Size (mm) Ø250 X 157 Wire Cord Length (in mm) 1650 Motor Speed (rated without load) 1350 RPM Drum Speed (with load) RPM Roller Holder Speed (with load) RPM Optional Attachments Atta Kneader And Coconut Scraper (coming soon) Warranty 5 Years On Wet Grinder, 2 Years On Timer Box Contents Grinder Unit, Spatula And User Guide 2

5 Grinding Modes COUNTER ROTATING CONICAL STONES FOR RICE AND DAL GRINDING Both the drum and stone assembly rotate in opposite direction and hence reduces batter grinding time by half SEPARATE MODE FOR COCONUT CHUTNEY AND WET MASALAS 2-way counter rotating conical stones for effective grinding of tougher ingredients like grated coconut and masalas STALL CONTROLLER Automatically senses and switches to the required grinding mode to correct load imbalance of ingredients in the drum 3

6 Grinding Recommendations* Grinding medium Load condition Measurements before soaking (Dry weight) Soaking time Water to be added Grinding mode Rice (for idli/dosa batter) Min 170 g 4 hours 150 ml Counter rotation Black gram (for idli/dosa batter) Min 65 g 30 min 150 ml Counter rotation Rice (for idli/dosa batter) Max 1250 g 4 hours 1250 ml Counter rotation Black gram (for idli/dosa batter) Max 312 g 30 min 625 ml Counter rotation Par boiled rice + Blackgram ground together (for idli/dosa batter) Max 1250 g 4 hours 1000 ml Counter rotation Bengal gram (for paruppu vada) Bengal gram (for paruppu vada) Min 250 g 4 hours no water Max 500 g 4 hours no water 2-Way counter rotation 2-Way counter rotation Black gram (for ulundu vada) Min 250 g 4 hours 250 ml Counter rotation Black gram (for ulundu vada) Max 500 g 4 hours 500 ml Counter rotation Rice + Black gram + Grated coconut (for appam batter) Rice + Black gram + Grated coconut (for appam batter) Min 500 g 4 hours 250 ml Max 1000 g 4 hours 500 ml Rice + pulses (for adai) Min 500 g 4 hours 125 ml Rice + pulses (for adai) Max 1000 g 4 hours 250 ml Grated coconut + Roasted gram + Green chilli (for coconut chutney) Grated coconut + Roasted gram + Green chilli (for coconut chutney) Coriander, chilly, cumin, spices (wet masala) Coriander, chilly, cumin, spices (wet masala) Min 100 g NA 175 ml Max 250 g NA 400 ml Min 110 g NA 200 ml Max 450 g NA 700 ml 2-Way counter rotation 2-Way counter rotation Counter rotation followed by 2-way counter rotation Counter rotation followed by 2-way counter rotation 2-Way counter rotation 2-Way counter rotation 2-Way counter rotation 2-Way counter rotation Ragi (finger millet) Min 250 g 4 hours 200 ml Counter rotation Ragi (finger millet) Max 1000 g 4 hours 750 ml Counter rotation Sorghum/ Jowar/ Cholam Min 250 g 4 hours 200 ml Counter rotation Sorghum/ Jowar/ Cholam Max 1000 g 4 hours 1000 ml Counter rotation Kambhu (Pearl millet) Min 250 g 4 hours 200 ml Counter rotation Kambhu (Pearl millet) Max 1000 g 4 hours 700 ml Counter rotation 1 cup (200 ml) g Grinding Instructions Do not use cut pieces of coconut, instead use only grated coconut for grinding For better grinding result, do grind rice first and dal next While grinding ingredients for which water is not required to be added during grinding, the knob has to be kept slightly loose before commencing to grind *Grinding recommendations are as per lab test conditions 4

7 How to Operate Ultra Table Top Grinder 1 2 Loosen the knob of the roller stone assembly by rotating it in anticlockwise direction. The knob has to be removed first and then the roller stone assembly. Lift the drum to remove it from the grinder unit. Wash & clean the drum & roller stone assembly before grinding. Now place the drum on coupler of the grinder unit and gently rotate till it is seated properly. 3 4 Place the roller stone assembly inside the drum and gently rotate it so that the roller stones are properly seated on the flat stone of the drum. Now insert the knob in roller stone assembly and rotate it in clockwise direction to lock the roller stone assembly with the drum. 5 Take a cup of water and pour it into the drum. Then add the grinding medium (full quantity) to the drum. 6 Fix the lid by inserting it in the hinge pin provided on the sides of the grinder panel unit and close the lid. 7 8 Ensure that the lid wiper is placed in the hole provided on the lid. Turn it in clockwise direction to lock it. Ensure that the wiper is locked to the lid before grinding. Lid wiper ensures that there is no ingredients stuck on the wall of the drum To start grinding operation, press the rice/dal key or chutney/wet masala key depending on the grinding medium. Connect the power cord and switch on the power supply. The grinder switches on and the timer is pre-set at 15 minutes by default. For resetting the timer, press the up/down keys. Once a time is set, there is no need to reset in case of a power cut. Once power comes back the grinder will operate only for the remaining grinding time. To check the texture of the batter while grinding, there is no need to open the lid. The lid wiper also serves as a batter sampler. It can be removed by rotating it in anticlockwise direction to check the texture. 11 To pour water while grinding, remove the lid wiper and add water through the lid hole. 12 Once the set grinding time has reached, the grinder will automatically stop. To stop the grinding operation at any time press the OFF key Remove the lid wiper, open the lid, then loosen the knob and remove the roller stone assembly. Wipe down the batter from the roller stone assembly into the drum. Pour the batter from the drum into a vessel by resting on the wedge. The spatula provided can also be used to remove any batter stuck under the stone wipers. Wash & clean the drum and roller stone assembly immediately after use. 5

8 MAKE YOUR ULTRA WORK LONGER DOs Make sure to keep your wet grinder clean and dry, always. When not in use, disconnect the power cord from the mains. For best results and trouble-free performance, use Ultra wet grinder only as specified in this user guide. Ensure that the lid is closed and the wiper on the lid is locked before commencing to grind. Ensure to tighten the knob of the roller stone assembly before commencing to grind. Use the appropriate grinding modes as specified on the panel of the wet grinder while grinding. Be alert and cautious while operating in the presence of children and physically challenged persons. Always keep your wet grinder away from heat sources. Lift the appliance at its base. Clean the drum and roller stone assembly thoroughly after every use. Ensure that the knob of roller stone assembly is loosened while not in use. DON Ts Do not run your wet grinder empty for more than a minute. Do not use any other attachments. Use only those recommended by Ultra. Do not put your hand into the drum while grinding. Both the stone assembly and drum will rotate in opposite direction and hence inserting hands could lead to injury. Do not unlock the knob during the grinding operation. Do not insert sharp objects into the slits, this would damage the parts inside. Do not lubricate any parts with oil/grease. Do not keep the drum upside down after washing. Do not attempt to repair the wet grinder by yourself. 6 For assistance, contact Ultra Customer Care.

9 EXPLODED VIEW OF ULTRA 10 9 S.NO PART NAME 1 POWER CORD 8 2 SHELL ASSEMBLY 3 DRIVE UNIT ASSEMBLY 7 4 SHELL TOP COVER ASSEMBLY 5 CONTROL PANEL 6 DRUM ASSEMBLY 6 7 ROLLER HOLDER ASSEMBLY 8 KNOB ASSEMBLY 5 9 HATCH ASSEMBLY (LID COVER) 10 LID WIPER ASSEMBLY

10 Additional Attachment (Optional) Atta Kneader - COMING SOON This attachment has to be purchased separately 8

11 TROUBLESHOOTING CHART PROBLEM REASON SOLUTION Grinder does not run Grinder starts but drum stops suddenly No power supply Loose connection of power cord/ motor failure Overloading of medium Low belt tension Insufficient water Check mains Contact Ultra Customer Care Remove excess medium and add as recommended in the user guide Contact Ultra Customer Care Add water as required Batter splash Takes more time to Grind Incorrect wiper position on stone assembly Contact Ultra Customer Care Excess quantity, Insufficient soaking time Reduce quantity or check user guide for recommended grinding quantity & soaking time Incorrect wiper position on stone assembly Contact Ultra Customer Care Knob is loose Tighten the knob of the roller stone assembly Wiper on lid is not locked Ensure to lock the lid wiper by rotating it in clockwise direction Low voltage Operate at 230V AC 50Hz Low belt tension Contact Ultra Customer Care Motor housing air vents blocked Use a dry brush to clean air vents Grinder overheating External heat source Keep the grinder away from external heat sources Low voltage Operate at 230V AC 50Hz Vibration Uneven platform Place the grinder on stable and horizontal platform Grinder / Drum smells Motor burnt Contact Ultra Customer Care Drum / Roller Holder Assembly not cleaned well Clean the drum / Roller Holder Assembly Grinder stops automatically when it is switched on Faulty membrane Contact Ultra Customer Care Roller not rotating Roller not cleaned property after use Unscrew roller and clean under running water Excessive loading / insufficient water Remove excess medium / add water In case of abnormal operating conditions, contact Ultra Customer Care 9

12 Warranty- Terms & Conditions Elgi Ultra Industries Limited (hereinafter referred to as the Company ) guarantees this product for normal home use against defects in materials or workmanship for a period of 5 years on wet grinder, 2 years on timer from the date of original retail purchase. During the said period, the Company has the option to either repair or replace parts free of charge, if this product is returned personally or sent through prepaid courier to our Ultra Care Centres, along with proof of purchase and guarantee card duly filled in by the retailer. The decision of the Ultra Service Points/Authorised Service Points in determining the cause of failure and repairs required to be carried out will be final and binding under this Warranty and cannot be canvassed either by dealer or the retail purchaser on any ground whatsoever. The warrantor shall not be liable for any transportation cost or any damage due to or during transit of the product either way. Repaired units under warranty will be returned to the customer at his/her risk and on to pay freight basis. This Warranty shall NOT apply: On wear and tear to the product. To the grinder lid. In case of involvement in an accident. If the product is purchased from any unauthorised source. If repairs or product modifications and/or alterations have been carried out by unauthorised service organisations or persons. If the product is being used for commercial purposes. If the defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance to the recommended operations of the product. If the defect is caused by its connection to peripherals, additional equipment or accessories other than those recommended by Ultra. If the warranty card and/or the purchase bill is not produced at the time of repair. In no event will the Company be responsible for any loss or damage, directly by or consequential to, careless, negligent handling or misuse of this product. 10

13 This Warranty is expressly in lieu of all other warranties expressed or implied (statutory or otherwise) and of all other obligations or liabilities on the Company s part. No person, agent, distributor, dealer, service centre or company is authorised to change, modify or extend the terms of this Warranty in any manner whatsoever. The company s liability under this Warranty is restricted to only repair of the product and does not involve any replacement, monetary payment or damages. Any doubt/disputed claim under this Warranty shall be subject to arbitration by an Arbitrator appointed only by the Company. The arbitration shall be at Coimbatore only. Please Note: The Warranty is applicable only for purchase made through authorised dealers in the country of purchase. The above Warranty is applicable only for materials/components and not for service/labour charges incurred in rectification/repair. CHARGES APPLICABLE Service Period Spares Up to 1 year within warranty Free Service charges (Ultra service centre/doorstep) Free Doorstep visiting charges Free After 1 year within warranty Free Free `100 Out of warranty At Cost `250 `100 Above charges are applicable only for India and is subject to change without any prior notice. Please check with Ultra Customer Care for prevailing charges. 11

14 FOR YOUR KIND ATTENTION Please read all instructions and warnings before using this product. Keep this user guide, sales receipt and warranty for future reference and use. In case of any mechanical faults, call Ultra Customer Care. Do not attempt to repair it yourself. This user guide provides important information on proper operation and maintenance. Every effort has been made to provide the details with as much accuracy as possible. We reserve the right to change or upgrade the product or any part thereof without prior notice. The instructions appearing in this guide are not meant to cover all possible conditions and situations that may occur. We urge you to exercise common sense, caution and care when setting or using this product. While unpacking check to make sure all parts listed are included. If you find anything missing or broken or damaged, kindly call Customer Care. The design, specifications and price are subject to change without prior notice. 12

15 /ultraappliances /ultraappliancess The Ultra social media broadcasts are full of recipes and tips on healthy, delicious food. From daily updates to interesting engagements on special days, our content is something you mustn t miss. What s more, there are also lots of contests and exciting prizes to look forward to!

16 WARRANTY CARD * Please retain this limited warranty card and present the same to the Ultra Service Technician / Customer Care Centre for availing warranty service. YEAR WARRANTY (2 years on timer) (Valid In The Country Of Purchase) Ultra Wet Grinder Name: Full Postal Address: Bill No.: Date of Purchase: Serial No.: Month of Manufacture: Dealer's Stamp: (Please ensure dealer stamp and serial number is duly filled in to secure warranty repair service) ELGI ULTRA INDUSTRIES LIMITED No (PART), India House, Trichy Road, Coimbatore , Tamil Nadu, India Website: www. elgiultra.com Customer Care Cell Toll Free No: ultracare@elgiultra.com * To be retained by the purchaser

User Guide & Warranty Card

User Guide & Warranty Card 8 906033 040520 Visit www.elgiultra.com to shop for Ultra products & accessories To know more and watch video guides, subscribe/like us on /ultraappliances /ultraappliancess