User Guide & Warranty Card

Transcription

1 User Guide & Warranty Card

2 Visit to shop for Ultra products & accessories To know more and watch video guides, subscribe/like us on /ultraappliances /ultraappliancess MIXER GRINDERS WET GRINDERS PRESSURE COOKERS

3 Dear Customer, We're delighted to welcome you to the Ultra family of millions of happy customers worldwide. You've made a smart and informed decision to invest in a perfectly made Ultra. Ultra products are inventive and aesthetically superb with a combination of good quality, precision and durability to help prepare the tastiest and healthiest meal. Ultra assures you of trouble-free performance for years. However, in the unlikely event of any operational problem, we would be more than happy to assist you. ULTRA CUSTOMER CARE (Toll Free) ultracare@elgiultra.com Visit: to find the nearest Ultra Care Centre 1

4 PRODUCT INFORMATION S.No. 1 Features Body Metal Motor Wattage 750W No. of Jars 3 Stainless steel jars + 1 Juice jar with extractor + 1 Mini cup Jar Sizes (in L) Small (0.5), Medium (0.8), Large (1.5) Jars and Juice Jar (1.8) Jar Shape Round (with semi-spherical chamber) Jar Material (0.5, 0.8,1.5L) AISI-304 rust-resistant food grade stainless steel Jar Material (Juice Jar) Polycarbonate with transparent finish No. of Flow Breakers 4 in each Jar Mini Cup with Lid Reduces the size of small jar to 0.2L 10 Speeds 3 Electronic speeds + Pulse + Slo-juicing function 11 Electronic Speed Sensor Yes 12 Metal Coupler 1 in each Jar, 1 in Motor 13 Jar Lid Lock Yes 14 Overload Protection Yes 15 Auto Motor Cut-off Protection Yes 16 Non-slip Feet Yes 17 Hook-type Power Cord Yes 18 Cord Length (in M) 2 19 Warranty 2 Years on Mixer Grinder (5 Years on Motor) 20 Net Weight (in Kg) 6 21 Gross Weight (in Kg) Voltage Rated 230V, 50Hz 30 min ( 2 min on / 3 min off) Accessories included: Whipping blade, Spatula & T Spanner 2

5 GRINDING RECOMMENDATIONS Jar-wise Applications Mini cup along with Small Jar Small Jar Medium Jar Large Jar Juice Jar Very small quantity grinding (dry grinding of spices, wet grinding of chutney & masala ) Wet grinding of masalas like ginger, garlic & chutney Dry grinding of ingredients like coffee & rice Dry grinding of turmeric & vegetable juicing Rice & dhal grinding for batter Butter churning, whipping, ice crushing, liquidising & milkshakes Blending of fleshy fruits Juicing of seeded fruits (with or without extractor) using slo-juicing function only (push button) Recommended Quantity: Minimum-Blade Level, Maximum-Half Jar. Speed-wise Applications Soaked lentils grinding Speed 1 Speed 2 Speed 3 Slo-Juicing (Push Button) Puree, soups & cooked greens Masala & chutney grinding Batter grinding of grains & millets Coconut milk Dry grinding of grains, lentils, spices, condiments, coffee & vegetable juicing Blending of fleshy fruits & milkshakes Juicing of all seeded fruits, butter churning & whipping Pulse: To crush & disintegrate ingredients before using electronic speed knob. Electronic Speed Sensor: Unlike an ordinary mixer grinder, the Duramix 750J operates at a slightly slower speed band. The Electronic speed sensor ensures grinding at the right speed, not too high or too low, for the right texture, taste and consistency. 3

6 MAKE YOUR ULTRA WORK LONGER DOs After unpacking the mixer grinder, wash the jars, lids and blades with mild detergent and then dry it thoroughly. Ensure that the metal body does not come in contact with any other items in the kitchen to avoid scratches, peel off, paint wear off and fading. Ensure that the lid is locked on the jar and the jar is locked on the metal body before using the mixer grinder. Before switching on the unit, ensure the knob is in OFF position. As the blades are sharp, handle them with care to avoid injury. Ensure the power is switched OFF and coupler is not rotating, before fixing or removing the jar assembly from the metal body. After grinding, use liquid soap to rinse the jar well and store it dry. After grinding, lid and lid lock area should be washed, cleaned and dried to avoid settlement of food particles. To clean the gasket, remove the gasket from the lid and wash well under tap water. Keep the appliance away from sources of heat like gas stove. Keep the appliance out of reach of children and do not allow children to operate. When operating the mixer grinder for the first time after long storage, or when the appliance has been shifted over a long distance, spin the motorshaft and jar spindle by hand through the coupler until the shaft and spindle rotates freely. In the event of power failure, ensure the knob is in OFF position. Plug the power cord to a 230V, 50 Hz supply only. In the unlikely event of operational problems, please contact Ultra Customer Care. CLEANING THE SURFACE OF THE METAL BODY Use only a soft & damp sponge or soft cloth dipped in mild liquid detergent to wipe off the surface of the metal body and then clean with dry cloth. 4

7 DON Ts Do not place mixer grinder on an uneven surface. Do not place the metal body in water. Do not leave the jars in water after cleaning. Do not operate with damaged plug or cord. Do not run the mixer grinder without jar/without material in the jar. Do not run the mixer grinder without ensuring that the lid is locked. Do not grind ingredients which are very hot. Do not touch the moving parts while operating the mixer grinder. Do not overload the mixer grinder jars with excess ingredients. Do not add any materials while the motor is in operation. Do not move the appliance during operation. Do not use attachements from other mixer grinders. Do not run mixer grinder if operating conditions are not normal. Do not tamper or attempt to repair mixer grinder on your own. Do not use the mini cup in any other jars except the small jar. Do not use slo-juicing function and electronic speed knob together. CLEANING THE SURFACE OF THE METAL BODY Do not use scrubber pad or steel scrubber or any other abrasive material and strong chemicals or acids to clean the surface of the metal body. 5

8 Using the Mini Cup Add ingredients to the small jar. 50ml is the minimum and the 200ml is the maximum quantity to be used for grinding. Place the mini cup upside down inside the jar. Close the small jar lid. Mini cup should be used only along with the small jar. Grind and Store After grinding, tilt the small jar till ingredients are collected in the mini cup. Use the mini cup lid to close and store the ground material. Fixing the Lid Gasket (for stainless steel jars) Identify the projection in the gasket. The projected section of the gasket should be inserted into the cavity on the nose of the lid. Then ensure that the gasket is properly seated around the walls under the lid. The gasket fitted in any other way will result in improper closing of the lid and lead to leakage. Lid Locking (for stainless steel jars) Hook the nose of the lid with the nose of the jar. Locate the lid lock/unlock slider button near the open arrow symbol on the lid. Use your thumb to push the slider forward and backward to lock the lid with the jar. 6

9 Lid Unlocking Hold the jar handle with your palm.. Locate the lid lock/unlock slider button near the open arrow symbol on the lid. Push the slider forward till the lid pops out of the jar lock. Remove the lid. Using the Juice Jar Place the extractor inside the juice jar. The two projections on the extractor base has to be seated on the stoppers inside the jar. Add the cut pieces of seeded fruit inside the extractor. Close the juice jar with the lid provided. Place the lid on the jar and slightly press to seat it firmly. Use your thumb to push the slider button forward & backward to lock the lid with the jar. The spout cover on the lid has to be pressed to lock. A click sound indicates that the spout cover has been firmly locked. Insert the lid cap so that the two projections on lid cap is seated in the grooves on the lid. Rotate the lid cap in clockwise direction to lock it. Now the juice jar is ready for juicing. After juicing is done, the spout cover has to be released and the juice can be poured out through the spout. Note: A gasket is placed on the groove on top of the extractor by design. In case the gasket has come out while cleaning, ensure to place it back on the extractor before using. 7

10 Blade Removal Use spatula for holding the metal coupler. Use the T-spanner to hold the blade holder nut. Rotate the T-spanner in clockwise direction. Remove the nut and replace with the required blade. Cleaning of Jars After usage, half-fill the jar with water, and add a teaspoon of any mild cleaning agent. Run the mixer grinder at pulse speed (with the blade fixed). Rinse and drain the jar. Wipe dry with a clean cloth. In case of overload If the jar is overloaded, the mixer grinder will stop automatically. In this event: Switch OFF the power supply. Take out excess material from the jar to reduce the load. Wait for 2-3 minutes. Press the circuit breaker button at the bottom of mixer grinder base. Continue the grinding process. Locking and Unlocking of Jars Before fixing the jar ensure that its coupler rotates freely. Place the jar on the metal body so that the 4 grooves of the jar holder are properly seated on the metal body. Turn the jar in clockwise direction to lock with metal body. Switch ON and complete the grinding operation. To take out the jar, turn it anticlockwise and lift up. 8

11 EXPLODED VIEW OF ULTRA Small Jar (0.5L) Medium Jar (0.8L) Large Jar (1.5L) Juice Jar (1.8L) Accessories 9

12 Metal Coupler-Motor Metal Body Juicing Switch (slo-juicing) Rotary Switch Knob (electronic speed) Base Cover Rubber Leg Power cord 230V Handle 0.5 & 0.8L Lig Gasket 0.5L Lid 0.5L Lid Gasket 0.8 & 1.5L Lid 0.8 & 1.5L Handle 1.5L Serrated Blade Juicer Blade Mini Cup Mini Cup Lid With Gasket T-Spanner Whipping Blade Assy Spatula Metal Couplar - Jar Dome Nut Jar Damper Juicer Extractor With Gasket Juicer Lid Gasket Juicer Lid Juicer Lid Cap 28 Juicer Spout Cover

13 TROUBLESHOOTING CHART Mixer Grinder does not run Jar leaks at top Unable to lock the lid PROBLEM REASON SOLUTION Motor is not running at grinding speed Power comes back but mixer grinder does not run No power supply Loose wire cord Faulty switch Improper fixing of lid gasket Excess Water Residue accumulation in the lid lock area Low Voltage For safety, mixer grinder will not resume automatically once power comes back Note: No user serviceable parts inside. Repairs should be done only by a trained Ultra technician Check mains Contact Ultra Customer Care Contact Ultra Customer Care Motor stops suddenly during usage Overload due to excess grinding material Reduce the quantity of grinding material Uneven platform Place unit on a flat surface Vibration Jar damper misplaced Replace the damper on the jar Makes abnormal noise Blade assembly is loose Tighten dome nut of the blade assembly Burning smell emanating from the appliance Motor may be burnt Contact Ultra Customer Care Jar leaks at base Sintered bush / spindle worn out Contact Ultra Customer Care Lid gasket should be fixed as per instruction given in page no. 6 Lid gasket is damaged Contact Ultra Customer Care Reduce the volume of water Ensure that the lid lock area is clean. If the problem persists contact Ultra Customer Care Check the power supply. Run the mixer grinder again once voltage is back to normal Turn OFF the electronic speed knob. Turn it ON again to resume grinding Safety Tips To unplug the wire cord, insert your index finger into the hole of plug holder and pull out. To change the blades, take out the jar assembly from metal body and use T-Spanner for removing the nut. 11

14 Warranty - Terms & Conditions Elgi Ultra Industries Limited (hereinafter referred to as the Company ) guarantees this product for normal home use against defects in materials or workmanship for a period of 2 years on mixer grinder (5 years on motor) from the date of original retail purchase. During the said period, the Company has the option to either repair or replace parts free of charge, if this product is returned personally or sent through prepaid courier to our Ultra Care Centres, along with proof of purchase and guarantee card duly filled in by the retailer. The decision of the Ultra Care Centres in determining the cause of failure and repairs required to be carried out will be final and binding under this Warranty and cannot be canvassed either by dealer or the retail purchaser on any ground whatsoever. The warrantor shall not be liable for any transportation cost or any damage due to or during transit of the product either way. Repaired units under warranty will be returned to the customer at his/her risk and on to pay freight basis. This Warranty shall NOT apply: On wear and tear to the product. On damages/breakage to metal, plastic and rubber parts. In case of involvement in an accident. If the product is purchased from any unauthorised source. If repairs or product modifications and/or alterations have been carried out by unauthorised service organisations or persons. If the product is being used for commercial purposes. If the defect is caused by abuse or misuse of the product or by environmental conditions that are not in conformance to the recommended operations of the product. If the defect is caused by its connection to peripherals, additional equipment or accessories other than those recommended by Ultra. If the warranty card and/or the purchase bill is not produced at the time of repair. In no event will the Company be responsible for any loss or damage, directly by or consequential to, careless, negligent handling or misuse of this product. 12

15 This Warranty is expressly in lieu of all other warranties expressed or implied (statutory or otherwise) and of all other obligations or liabilities on the Company s part. No person, agent, distributor, dealer, service centre or company is authorised to change, modify or extend the terms of this Warranty in any manner whatsoever. The Company s liability under this Warranty is restricted to only repair of the product and does not involve any replacement, monetary payment or damages. Any doubt/disputed claim under this Warranty shall be subject to arbitration by an Arbitrator appointed only by the Company. The arbitration shall be at Coimbatore only. Please Note: The Warranty is applicable only for purchase made through authorised dealers in the country of purchase. The above Warranty is applicable only for materials/components and not for service/labour charges incurred in rectification/repair. CHARGES APPLICABLE Service Period Spares Up to 1 year within warranty Free Service charges (Ultra service centre/doorstep) Free Doorstep visiting charges Free After 1 year within warranty Free Free `100 Out of warranty At Cost `250 `100 Above charges are applicable only for India and is subject to change without any prior notice. Please check with Ultra Customer Care for prevailing charges. 13

16 WARRANTY CARD * YEAR WARRANTY Please retain this limited warranty card and present the same ( 5 year on motor ) to the Ultra Service Technician / Customer Care Centre for availing warranty service. ( Valid In The Country Of Purchase ) Ultra Mixer Grinder Name: Full postal address: Bill No.: Date of purchase: Serial No.: Month of manufacture: Dealer's stamp: (Please ensure dealer stamp and serial number is duly filled in to secure warranty repair service) ELGI ULTRA INDUSTRIES LIMITED No (PART), India House, Trichy Road, Coimbatore , Tamil Nadu, India Website: Customer Care Cell Toll Free No.: ultracare@elgiultra.com * To be retained by the purchaser.