GasDetector. Content In This Issue: from the Experts in Gas Detection. Honeywell Analytics Experts in Gas Detection

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1 Winter 2008 GasDetector from the Experts in Gas Detection ISSUE 1 Content In This Issue: Choosing the right gas detection system see page 4 Also: Case Study - Borealis benefits from fire and gas detection system New Product Focus Finance - Ask The Experts Industry News More about our products and services Honeywell Analytics Experts in Gas Detection

2 Welcome Happy New Year! And welcome to the first 2008 issue of GasDetector, Honeywell Analytics quarterly newsletter packed full of industry info, in-depth features and an informative insight into gas detection and how Honeywell Analytics the definitive experts in gas detection is shaping the industry! With the wide diversity of products available in the marketplace it can often be hard to select the right solution for your business. In our cover feature we provide some excellent tips on choosing equipment and discuss the many variables that need to be considered when you are looking for a solution, tailor-made to suit your business philosophy. We feature a case study on the fire and gas detection system at Borealis, Belgium, a leading supplier of innovative plastics solutions, and examine how Honeywell Analytics products are able to meet their individual safety requirements. Contents Welcome News Update Choosing the right gas detection system 4-6 Case Study: Borealis benefits from fire and gas detection system Product Focus 9 Ask The Experts - Finance Our Products and Services On our Ask the Expert page we take a look at financing gas detection equipment, the types of finance packages that are available and the potential benefits that can be achieved from using finance to purchase systems. This issue also features a new product focus where we take a look at three new products being launched; Series 3000 XPIS, Sensepoint RFD and IAQ Probe. We hope you enjoy the latest issue of GasDetector. If you have any news or information you would like to contribute to future issues, please see the contact details below for the best ways to get in touch. All at Honeywell Analytics wish you a successful and prosperous Andi Thompson Managing Director, Honeywell Analytics, EMEA GasDetector Credits MarComms Manager Tracy Dawe tracy.dawe@honeywell.com Senior Editor Gemma Bayless gemma.bayless@honeywell.com Senior Designer Paddy Thorne paddy.thorne@honeywell.com Production Executive Gail Hathaway gail.hathaway@honeywell.com Contributing Writer Special Thanks Kevin Dean Hendrik Heeze To contribute to future editions of GasDetector, please call Gemma Bayless on +44 (0) or her on gemma.bayless@honeywell.com. Disclaimer GasDetector Magazine is provided as a courtesy to our colleagues in the gas detection and life-safety community. While we make every attempt to ensure the accuracy of all information contained herein, product specifications are always subject to change. Under no circumstances should product or code information published in GasDetector magazine be considered a substitute for written instructions from the manufacturer or authority having jurisdiction. Always follow proper installation and maintenance practices, including carefully reading and understanding manufacturers instructions before attempting to install, operate or maintain any life-safety equipment. For more information about the products and services offered by Honeywell Analytics, please visit our website: or contact us direct on +41 (0) If you have any news or information to contribute, please contact Gemma Bayless: gemma.bayless@honeywell.com Direct line: +44 (0) Honeywell Analytics Experts in Gas Detection Page 2 GasDetector February Winter Call: +41 (0) or visit:

3 news update news update Enhanced support and customer commitment is secret of distributor success! Dipietro Automazione, an Italian instrumentation and automation solution provider, has had great success as one of Honeywell Analytics top performing distributors in Europe. Since coming on board as an agent more then 20 years ago and then as distributor about 3 years ago, Dipietro Automazione has sold large amounts of Honeywell Analytics product and has also been a distributor for Honeywell IM&C, selling process instrumentation. The company s area of influence is Sicily, a region where there are several refineries and petrochemical plants. When asked about the secret of their success, Antonino Dipietro comments on a winning combination of good service and commitment. A key part of our business is local Your BUSINESS is safe from gas threats, but are YOU? Honeywell Analytics has just opened a new office in Jebel Ali Free Zone (JAFZA) in Dubai, UAE. The original office in Satwa will still remain open for service and warranty, but the Middle Eastern sales force will re-locate to the new office. The new move comes in the wake of major developments regarding Honeywell Analytics Middle Eastern infrastructure, as Afzal Khan, Regional Sales Manager for the Middle spare parts stock and we ensure immediate delivery of all parts to our customers. We pride ourselves on offering a complete quality service and can provide turnkey systems, online analysis and specific studies of relevant applications for clients if needed. We are also fully committed to implementing technologically advanced solutions for optimising the maintenance of mechanical apparatus in competitive markets. Basically, we put our customers first and work hard to give them total solutions that fit their exact requirements. This focus, coupled with the quality of the products and the support from Honeywell Analytics, has enabled us to be successful in the marketplace and grow a large bank of loyal customers. Your business may be protected from the threat of gas leaks, but what about your home and family? Although many gas threats are only found in certain industries and production processes, there are also gas threats in the home, whilst caravanning and even out on a boat. Honeywell Analytics range of Carbon Monoxide and LPG/natural gas alarms come with European standards and kite marks, providing the best possible protection. The SF350EN is a CORGI-approved and kite marked CO alarm that requires no wiring and has a five year life. The SF340 hardwired CO alarm provides protection from the threat of CO poisoning, with audio and visual warnings in advance of dangerous levels of CO. For more information about our CO alarms call NOW on +44 (0) , consumer@gasdetector.com or visit our website: Developments in the Middle East East explains. There has been a lot of activity and expansion for the company in the Middle East, including additional offices and new sales and service staff. We have some very exciting announcements to come in the next few months regarding current developments, which will enable us to better serve the Middle Eastern territories and our customers in those areas. New Consumables Reminder Service! Have you ever forgotten to order new sensor cartridges before your old ones have expired? If you are interested in signing up for our FREE consumables reminder service, please tracy.dawe@honeywell.com. It s Show Time! 2007 proved to be a good year for Honeywell Analytics trade shows. Gail Hathaway, Events Manager EMEA comments on a successful year that generated a lot of interest and new business for the company. We had planned to have an increased presence at shows during 2007 and it seems that the decision paid off in terms of helping us raise awareness, gain new contacts and generate additional business. Our enhanced presence with a large mezzanine stand provided us with the facilities to meet with more clients and also gave us the bigger show presence we were looking for. Winter Shows 2008: M+R Gent: 06/02/08 L Analyse Industrielle Paris: 05/02/08 07/02/08 Sicur Madrid: 26/02/08 29/02/08 GasDetector Winter 2008 Page 3

4 choosing the right gas detection system There are many gas detection products on the market that might appear to be the same, but a closer inspection of specification, functionality and features reveals major differences in what products can do and the potential benefits they can offer. Similarly, individual applications, plants and businesses are also unique in their respective designs, unique in their specific needs and processes undertaken and unique in the type of safety system they choose to implement. Any company employing personnel has the obligation to conduct risk assessments to identify potential hazards associated with its field of activity. These risk assessments may identify potential gas, vapour or Oxygen deficiency hazards and a suggested risk reduction method may be the use of gas detection equipment. As Honeywell Analytics Strategic Marketing Manager for Industrial Products, Kevin Dean is well-versed in helping prospective end-users find the best gas detection solutions to meet their needs. Although there might be similarities between applications, a variety of other variables mean that each plant has unique needs. The key to helping a customer select the right equipment comes down to asking the right questions and ensuring that everything has been considered. Identifying the prime objective Gas detection equipment is used to detect flammable and toxic gas releases and also to protect plant and personnel. This type of equipment can undertake a number of tasks including activating audible and visual alarms for building evacuation or initiating plant / process shutdown. Depending on the processes being undertaken and the gases being detected, remote or offsite alarm notification plus event data logging / reporting may also be required for Health and Safety management records. Another factor impacting on the need for enhanced reporting functions might be regulatory compliance or a condition of insurance. Knowing the prime objective and motivation for having such equipment is the first step in selecting the best solution. Ask the right questions Having identified the primary objective, the suitable equipment is selected by asking a number of key questions. These fall into three broad categories: The gases to be detected and where they may come from The location and environmental conditions where detection is to take place The ease of use for operators and routine servicing personnel The answers to these questions will have a direct impact on the proposed solution and the associated costs to supply and maintain that solution. The gases to be detected and where they may come from The gases to be detected should be identified by risk assessment, although experienced gas detection equipment manufacturers are often able to help in this process, based on their experience of similar applications. However, it is important to remember that it is the end user s responsibility to identify all potential hazards. There are three main types of gas risk: An explosion from a flammable gas Poisoning of personnel from a toxic gas Asphyxiation from an inert gas Kevin Dean explains the process used to identify the risks associated with certain gases. The gas detection vendor uses published data to identify whether a gas is flammable, toxic or an asphyxiant and the relative levels at which it could cause a hazard. An ideally suited gas detection solution aims to detect and alarm prior to dangerous levels being reached. The same published data gives information as to whether the gas or vapour is lighter or heavier than air, as this will affect the selection of sensor positioning at the points of detection. It is also essential to identify the potential source of a gas release as this helps determine the number and location of detectors required for a fixed gas detection system. In instances where the source of gas release is not known, portable gas detection equipment worn by site personnel may offer a better solution. Page 4 GasDetector Winter 2008 Call: +41 (0) or visit:

5 GasDetector Some typical gas sources include: Natural occurrence, e.g. Methane and Hydrogen Sulphide from the decomposition of waste Leakage from a supply pipe or storage tank, e.g. piped natural gas supplies Emissions from a combustion process, e.g. Carbon Monoxide from a car exhaust or a boiler flue Emissions from a production process, e.g. solvents in the printing and coating industry Emissions from manufacturing plant, e.g. Ammonia from refrigeration plant or Nitrogen from Nitrogen supply plant The location and environmental conditions where detection is to take place The performance, accuracy and reliability of any gas detection equipment will be affected by the environmental conditions it is subjected to. Temperature, humidity and pressure levels at the location all have a direct bearing on the type of equipment that should be selected. Additional factors such as potential variations resulting from a production process itself, diurnal / nocturnal fluctuations and seasonal changes may also affect the type of device which is suitable. It is important to consider whether the equipment will be used inside or externally as this can greatly affect the design of the device. For example, an external location that is exposed to elements such as wind, rain and salt spray, will require equipment which is resistant to the corrosive affects of that environment. Although indoor locations typically require less robust housing, consideration should be made for internal areas which are hosed down on a frequent basis. IP Rating In locations where water / moisture, dust and dirt are prevalent, it is important to get a device that is protected by water / dirt ingress. There is a categorisation for this type of protection known as an IP Rating (Ingress Protection) followed by three digits denoting the actual protection it features. Aside from natural environmental conditions such as weather, there may be other materials in the environment that can have a potential effect on the type of equipment that is chosen. For example, there may be other compounds such as Hydrogen Sulphide which have corrosive properties or other airborne elements which could have an adverse effect on the reliable operation of some sensing technologies, e.g. Silicones poisoning catalytic bead sensing technologies. Hazardous locations Another important consideration is a device s suitability for use in certain hazardous locations. Hazard areas are classified according to their perceived likelihood of hazard, graded from Zone 0 (an area featuring a continuous hazard) to Zone 2 (an area featuring a possible hazard). In a Zone 1 location (where there is an intermittent hazard), it is essential to use equipment that will not cause the spark to the bang. What this means is that the device must pose no threat in terms of its potential to ignite a gas cloud. With this in mind, equipment that is Intrinsically Safe (Ex i) or Explosion Proof (Ex d) has been created to provide enhanced safety. The information gathered in this initial evaluation will help determine which sensing technology is most likely to provide a reliable solution, as Kevin Dean comments. A competent gas detection equipment supplier will have a range of different sensing technologies available that can be applied to a given application. In addition, the environmental conditions start to determine the best mechanical configuration of the final solution. Product functionality The next area of consideration relates to additional product functionality. As a rule, high-spec devices tend to cost more money, but some of the additional features themselves often provide long-term benefits regarding the ongoing cost of ownership. There are many variations when it comes to functionality. Aspects like wiring configuration are important, especially when retro-fitting into an existing system. If the apparatus is being integrated into a separate safety system, certain communication protocols may also be required such as HART, Lonworks or Modbus. Continued on page 6 Did you know? There are 10 gases in total which can be found in the natural atmosphere on earth. Only Oxygen and Nitrogen are found in large concentrations; % and % respectively, with the remaining 8 gases making up trace elements. GasDetector Winter 2008 Page 5

6 choosing the right gas detection system choosing the right gas detection system (continued...) Consideration will also need to be given regarding the requirement for local displays on transmitter units and local configuration of the unit and gas displays. Kevin Dean comments that a holistic approach needs to be adopted when looking at the functionality of a device. There are a large number of variations in products in terms of the spec they offer and their individual functionalities. As you would expect, there is a cost implication with increased functionality. Again, this is where working with a gas detection specialist can help by enabling your business to identify the additional spec that will complement your needs. Things like local displays, local user interfaces, software compatibility, the number of relays and outputs required, remote sensor mounting capabilities, on-board diagnostics, cartridge hot swapping and event logging abilities provide additional benefits to the user and make one product more applicable than another. The ease of use for operators and routine servicing personnel Routine maintenance is an important consideration. Some gases and vapours can be detected with a number of different sensing technologies, e.g. flammable gases with catalytic beads or non-dispersive infrared (NDIR). Catalytic beads do not provide fail-to-safety operation and therefore require a high frequency of routine maintenance, however NDIR based solutions tend to have a higher initial purchase price, but require less routine maintenance. In-house resource to undertake such routine maintenance needs to be identified and in the absence of such a resource, budgeting for third-party maintenance is an important factor in selecting the right equipment. Detection equipment downtime during routine sensor replacement can lead to the loss of production. If this is a concern, some solutions can provide a fast, simple and safe method of sensor exchange without needing to down-power the system or the plant. A good gas detection equipment supplier should be able to offer a range of service packages to help maintain equipment. It is worth checking the number of personnel they have and their ability to respond to an incident or emergency call out. Work with the Experts in Gas Detection Gas detection equipment can play an important role in reducing the risks to personnel and plant. Careful understanding of the plant and its process is essential to selecting the most appropriate solution. As the definitive Experts in Gas Detection, Honeywell Analytics offers products suited to all types of applications from small boiler rooms to large plants and offshore platforms. Our range has been specifically designed to meet the varying demands of businesses in a wide array of industries and we have options to suit every budget. If you would like to speak to a member of our Expert team to discuss your individual requirements, please contact us today by telephone on +41 (0) or gasdetection@honeywell.com. Page 6 GasDetector Winter 2008 Call: +41 (0) or visit:

7 gas detection True pioneers and innovators come but once in a lifetime Impact and Impact Pro Searchline Excel From the development of the first catalytic bead during the last century, through to production of today s market leading detection solutions, Honeywell Analytics has always delivered expertise in gas detection. Since Joshua Sieger s ground-breaking concepts in the 1960 s, we have been at the forefront of detection innovation - from drawing board to life saving product. Honeywell Analytics is not only the market leading supplier of gas detection equipment and accessories, but a pioneering force behind the industry with an unrivalled offering of technical services - you could say we are the true Experts in Gas Detection. The simple brilliance of our product range speaks for itself, as does the unrivalled quality of service and support we offer our customers. To request more information about our products and services, or to receive a free copy of our Gas Book, please visit: ACM 100 FT-IR Experts in Gas Detection Call us on +41 (0) or visit Honeywell International Inc.

8 case study Borealis benefits from fire and gas detection system Borealis is a leading supplier of innovative plastics solutions based on Polyethylene (PE) and Polypropylene (PP). PE and PP are used in over half of all plastic items today and Borealis manufactures a large variety of products including power and communication cables, water, gas and sewage distribution pipes, automotive components and advanced packaging for a wide selection of industries, household and industrial appliances. The system requirement by Borealis: Meeting the customer requirements: 10 X 29 X 7 X 1 X SPRINKLER LIMIT SWITCHES HAND SWITCHES GAS DETECTORS (FLAMMABLE) GAS DETECTOR (OXYGEN) 10 X 10 X GAS DETECTOR MCC + LER ADDRESSABLE LOCAL PUSH BUTTONS VESDA (X7) CABINET DETECTOR As part of a project at Borealis location in Kallo, Belgium, the company wanted to replace the current fire and gas detection system at its Dehy plant. Aside from implementing a system specifically suited to its individual needs, Borealis required a single supplier to deliver all elements of the system. The system itself is used to monitor flammable gases, Oxygen and also monitor for fire and smoke throughout the plant and at crucial points in production. Specific component requirements included: open path gas detectors with up to a 200m range, point gas detectors, smoke detectors, point Oxygen detectors, rows of early smoke detection sampling and sample piping, cabinet with racks and marshalling, fire and extinguishing panel and also a visualisation and alarm system (scada). Please see the diagram (Fig.1) below for specific configuration. EXTINGUISING AIR CONDITIONING SIREN + BEACON DI RELAY OUTPUT FIRE & GAS SYSTEM RS485 DCS GENERAL ALARM/ FAULT/ INHIBITOR SCADA VISUALISATION Honeywell Analytics undertook the build of a fully wired cabinet including fire and gas controllers. The company worked with a third-party supplier to provide the fire and smoke detection elements, which were integrated into the system along with the gas detection devices. The full system included: 8 Searchline Excel open path flammable gas detectors, 120 Sensepoint LEL detectors, 15 VESDAs (Very Early Smoke Detection Apparatus), 40 smoke detectors, 1 central fire and gas cabinet and 1 central visualisation package. Why choose Honeywell Analytics? As the definitive Experts in Gas Detection Honeywell Analytics is able to act as a one-stop shop for customers who require complete solutions such as the fire and gas system for the Borealis Kallo project. This means easier implementation and less project coordination, as well as one point of contact for the customer. With a comprehensive and high quality product range, Honeywell Analytics is able to offer some of the best gas detection solutions in the market place. Devices such as the Searchline Excel open path infrared gas detector provide an unrivalled performance and reliability, including stable monitoring over a 200m distance. BEACONS 124 X GAS DETECTOR (POINT) 8 X GAS DETECTOR (OPEN PATH) ACTIVATE WATER CURTAIN 7 X ACTIVATE SPRINKLER Fig.1: Borealis Fire and Safety System. ESD PANEL MANUAL ACTIVATION For the Borealis Kallo project, Honeywell Analytics fully wired and commissioned the system, integrated all the various elements, provided the build documents (CAD drawings) and undertook the FAT (Factory Acceptance Testing). Honeywell Analytics is more than just a gas detection supplier. From the provision of unrivalled devices to full project management and safety system integration, Honeywell Analytics has a flexible solution to suit individual requirements. Page 8 GasDetector Winter 2008 Call: +41 (0) or visit:

9 product focus We are pleased to announce the arrival of three NEW gas detection products to the Honeywell Analytics range: Series 3000 XPIS, Sensepoint RFD and IAQ Probe. Series 3000 XPIS This device has been designed for the detection of toxic gases or Oxygen in a 2-wire 4-20mA format. A combination of hazardous area approvals ensures that Series 3000 XPIS can be wired alongside other flameproof equipment and still permit the hot swap of a sensor, without the need to down-power the device or use a hot work permit. Series 3000 XPIS also utilises a magnetically activated user interface, permitting configuration and calibration without opening the enclosure or having to obtain a hot work permit. The device offers excellent reliability and ease of use with smart gas sensors which configure automatically when plugged into the transmitter. On-board diagnostics provide a wealth of useful information during operation and the patented Reflex sensors test algorithms to ensure sensing elements are fitted and operational at all times. For extra flexibility, the remote sensor can be mounted up to 15m (50 feet) away from the transmitter making the Series 3000 XPIS the ideal choice for applications where the point of detection is located in a hard-to-reach area. Sensepoint RFD The latest addition to the Sensepoint family of gas transmitters, the Sensepoint RFD is designed for the detection of flammable gases and certified for use in potentially explosive atmospheres to international standards. This device allows flammable gas sensors to be mounted either directly to or remotely from the transmitter with an integral gas concentration display, up to 45m / 147 feet away. The Sensepoint RFD transmitter can be configured to monitor flammable gases with a detection range of 0-20% or 0-100% LEL / LFL. The output from the transmitter is compatible with any controller via a 3-wire linear 4-20mA output and on-board relays permit switching of local alarm functions. Sensepoint RFD is ATEX and UL certified for use with the Sensepoint or 705 standard or high temperature range of flammable gas sensors. Its Intrinsically Safe infrared controller permits configuration and calibration without the need to open the transmitter or obtain a hot work permit. IAQ Probe This device is a portable air quality monitoring tool designed to simultaneously monitor Carbon Monoxide, Carbon Dioxide, relative humidity and temperature. With an ergonomic design, easy to use interface and one button calibration, IAQ Probe provides a simple but effective platform for air quality monitoring. The device also features a real-time clock that calculates and records STEL and TWA readings and data can be downloaded and converted to an easy-to-read format using the data management software provided. Additional features include audible and visual alarm, a large LCD and a minimum of 77 days of data logging capabilities. These, coupled with a full line of accessories makes the IAQ Probe one of the most versatile air quality monitors on the market. Did you know? The chemical compound used as a catalyst on a catalytic bead is Rhodium. GasDetector Winter 2008 Page 9

10 ask the experts - Finance Are you looking for a more cost-effective solution? For many companies, financing gas detection equipment makes good business sense. The opportunity to spread payments over a period allows greater flexibility in terms of cash flow, making the purchase of devices easier and more affordable. Although straight purchase may appear to be the cheaper long-term option with no interest accrued, using cash to purchase equipment draws vital resources away from other critical investments that may be required. In reality, financing gas detection equipment helps to preserve cash and liquidity, offering greater freedom and benefits for many businesses. Why does finance make good business sense? Improved cash management Financing can help improve budgeting and allow you to use your cash flow in more productive areas Finance plans offer enhanced flexibility with the ability to choose the repayment amount and term period. This enables better management of available funds without having to compromise on equipment resource Benefits to accounting and taxation strategy In some countries there may be tax efficiencies such as rentals being offset against taxable profit (please check the legislation in your country for specific details) If finance is treated as an operating lease, this means the purchase is not considered as borrowing on the balance sheet Finance can offer improved return on investment and financial ratios Increased flexibility and convenience Finance helps to protect existing credit lines Finance allows end of term flexibility Finance can speed up the approval process; monthly payments are easier to approve than the capital amount Honeywell Analytics provides a number of flexible finance options including HP and leasing. Honeywell Analytics finance options are provided by Honeywell Global Finance LLC. For more information about financing options from Honeywell Analytics, please contact us by telephone on +41 (0) or gasdetection@honeywell.com. Gas Detection - a key part of the Honeywell success story? Did you know? The ignition temperature of a flammable gas is the temperature at which an ignition will take place, even without an external spark or flame. Honeywell Analytics is owned by the American corporation Honeywell and sits as a business within its Life Safety, ACS (Automated Control Systems) division. Recent announcements have revealed that ACS represents over 35% of Honeywell s total business and is one of the company s best performing divisions, generating in excess of $12bn per year. In fact, most ACS products hold the number one position in their markets as a result of a wide-reaching multi-brand, multi-channel strategy. The ACS success story is down to a number of factors including cost, efficiency, security, increasing regulation / codes and dominant positions in attractive markets. Honeywell Analytics is an excellent example of a business holding a dominant position in the well-established and ever-growing market of gas detection. In fact since acquisition by Honeywell in 2005, Honeywell Analytics has gone from strength to strength, with acquisitions such as MST Technology, Vulcain and Manning further helping the company to achieve increased market share. If current projections are correct, Honeywell ACS will continue to enjoy a position of strength within the corporation, generating record amounts of revenue. And companies like Honeywell Analytics will no doubt be a big part of that success. Page 10 GasDetector Winter 2008 Call: +41 (0) or visit:

11 Visit the Experts on-line Need to know more about Honeywell Analytics products and technical services? Visit our website You ll find a wealth of information including product releases, downloadable datasheets and technical specs, special offers, training schedules and resources, application notes, press releases, details of trade shows where you can visit us and contact information. If you have accessed our site before, it s worth another look the site is constantly evolving and information is regularly updated. You re sure to find something of interest every time you visit. Why not register to receive product and software updates while you re there or leave us some feedback about this newsletter. Alternatively, if you d like to talk to one of our in-house gas detection Experts in person, you can request a call using our on-line enquiry form. add it to your favourites and make sure you stay up-to-date with developments in the gas detection industry! The Honeywell Analytics Gas Book Do you want to become an Expert in all things gas detection? Order a copy of our Gas Book now! It s an extremely popular, clear and concise guide to gas detection, suitable for any business operating in potentially toxic or combustible environments. Offering straightforward answers to the most commonly asked questions on gas detection, it provides a fantastic reference point for you and your business. Among topics covered are an introduction to the principles of gas, types of gas hazards, hygiene monitoring, toxic exposure limits, international safety standards, installation requirements and service recommendations. To register for your free copy or, if you prefer, to arrange to talk through your application with one of our Experts, log on to: Gas book Honeywell Analytics Experts in Gas Detection Technical Services Putting you First, Every Step of the Way At Honeywell Analytics, we believe in the value of great service and customer care. We put our customers needs first because we believe they are the most important aspect of our business. For us, service and customer care is so much more than providing on-going maintenance of equipment or the standard post-sales offering typified by so many companies. Our key commitment is providing complete and total customer satisfaction. We understand that all our customers have unique needs and with this in mind we take a flexible approach to delivering support and additional services. Honeywell Analytics ethos is strong and simple; to put each and every customer first and look after their individual needs, removing any unnecessary hassle! We offer a wide array of services that include: 24 hour technical support, 7 days a week Logistics management Expertly trained staff and engineers on-hand to resolve issues Fully equipped workshops to ensure quick turnaround on repairs Comprehensive network of service and repair engineers Training on product use and maintenance Calibration service Preventative/corrective maintenance Repair and maintenance of third party gas detectors Extended warranties on products Whatever your requirements, Honeywell Analytics has a solution to minimise downtime and maximise peace of mind! To find out more or speak to one of our representatives, visit: GasDetector Winter 2008 Page 11

12 Our Product Range Fixed Gas Monitoring Honeywell Analytics offers a wide range of fixed gas detection solutions for a diverse array of industries and applications including: Commercial properties, industrial applications, semiconductor manufacturers, energy plants and petrochemical sites. Detection of flammable, oxygen and toxic gases (including exotics) Innovative use of 4 core sensing technologies paper tape, electrochemical cell, catalytic bead and infrared Capability to detect down to Parts Per Billion (ppb) or Percent by Volume (%v/v) Cost effective regulatory compliance solutions Portable Gas Monitoring When it comes to personal protection from gas hazards, Honeywell Analytics has a wide range of reliable solutions ideally suited for use in confined or enclosed spaces. These include: Detection of flammable, oxygen and toxic gases Single gas personal monitors worn by the individual Multi-gas portable gas monitors used for confined space entry and regulatory compliance Multi-gas transportable monitors used for temporary protection of area during site construction and maintenance activities Technical Services At Honeywell Analytics, we believe in the value of great service and customer care. Our key commitment is providing complete and total customer satisfaction. Here are just a few of the services we can offer: Full technical support Expert team on hand to answer questions and queries Fully equipped workshops to ensure quick turnaround on repairs Comprehensive service engineer network Training on product use and maintenance Mobile calibration service Customised programmes of preventative/ corrective maintenance Extended warranties on products Find out more Contact Honeywell Analytics: Europe, Middle East, Africa Life Safety Distribution AG Wilstrasse 11-U31 CH-8610 Uster Switzerland Tel: +41 (0) Fax: +41 (0) gasdetection@honeywell.com Americas Honeywell Analytics Inc. 405 Barclay Blvd. Lincolnshire, IL USA Tel: Toll free: Fax: detectgas@honeywell.com Asia Pacific Honeywell Analytics Asia Pacific #508, Kolon Science Valley (1) Guro-Dong, Guro-Gu Seoul, , Korea Tel: +82 (0) Fax: +82 (0) analytics.ap@honeywell.com Technical Services ha.emea.service@honeywell.com Please Note: While every effort has been made to ensure accuracy in this publication, no responsibility can be accepted for errors or omissions. Data may change, as well as legislation, and you are strongly advised to obtain copies of the most recently issued regulations, standards, and guidelines. This publication is not intended to form the basis of a contract. H_GasDetector_NEWS_Issue 1_EMEA 01/ Honeywell Analytics 12367