Protecting Lives and Proper t y

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1 Protecting Lives and Proper t y GROUP OF COMPANIES

2 Advanced Life Safet y Solutions When it comes to protecting lives and property, compromise is not an option. At Mircom, we understand our customers needs for reliable life safety and communication technologies. For over a decade, we have been dedicated to engineering and manufacturing advanced life safety solutions. From small buildings to large complexes, our innovative and feature-rich fire alarm, voice evacuation, and building communication systems ensure that our customers get reliable products that are competitively priced and ideally suited for their needs. growth Over the course of our history we have enjoyed robust growth, averaging an annual rate of over 20%. This growth is a direct result of an ever-expanding product family, greater productive capacity, and excellent and dedicated personnel. Today we serve thousands of customers in local, national and international markets. Our projects focus primarily in high-rise residential, commercial, and industrial construction markets that include both new and retrofit mandates. success Our success is the result of our ongoing commitment to research and development, high quality products and services, and our ability to meet the demands of an increasingly advanced technological industry. 2 As North America s largest privately held life safety manufacturer, we are large enough to support any size of business but small enough to treat each customer as an individual. -Tony Falbo, President and CEO

3 Making Strides corporate activity At Mircom, we actively pursue growth opportunities. These opportunities have included the acquisitions of the Secutron product family from Simplex/Grinnell and Tyco Safety Products, as well as the Pro-2000 Fire and Gas Detection and Control Systems product family from Securiplex Inc. and SNC Lavalin Group. In addition to these acquisitions, the Mircom Group recently launched Summit Systems Technologies. The Secutron product line represents a complete family of high quality UL and ULClisted fire alarm panels and accessories, currently installed in prestigious locations throughout the world, including U.S. military, federal, state and foreign facilities. The Pro-2000 Fire & Gas Detection and Control Systems are micro processor based systems that integrate fire detection and PLC-based gas detection, and are geared for use in highly sensitive or hazardous environments. Summit Systems Technologies is a division to the security distribution markets focusing largely on independant distribution. looking forward to a bright future We are committed to maintaining and improving our position as a premier designer, manufacturer, sales and service organization for life safety and communication systems. We are dedicated to quality, design, value-added services and support. As an organization with strong ties to the past and a keen vision of the future, Mircom s goal is to be the manufacturer of choice for engineered system distributors, electrical contractors, property managers and specifying engineers in local and global markets. 7

4 Engineering and Manufacturing engineering solutions Our engineering and design teams develop new products incorporating significant technological advancements, with a focus on producing flexible, feature-rich tools that anticipate our customers needs in a variety of applications. Using this approach, we exceed customer expectations and earn their satisfaction. manufacturing excellence Our primary production area occupies the greater part of our 82,000 squarefoot corporate headquarters. At Mircom, we are dedicated to using sophisticated manufacturing technologies. We utilize Manufacturing Resource Planning (MRP) systems to manage our production processes, Surface Mount Technology (SMT) on our circuit boards, and Computer Numerical Control (CNC) applications on metal work for our panels, back boxes, and devices. quality assurance At Mircom, we have established a culture of product superiority that is evident through our quality assurance (QA) programs. Our QA teams inspect and test at every stage of activity from design to distribution, ensuring that we continually deliver high-quality and reliable products. 4 With Mircom, it is possible to pick up the phone and talk to senior management and decision makers. - Charlie Beaulieu, Mammoth Fire Alarms Inc., Lowell, Massachusetts

5 People leadership and commitment Our senior management team offers industry experience in engineering, marketing, sales and financial management. Since the 1960 s, our managers have witnessed every development that has emerged in the life safety industry. With this extensive expertise, our management team is committed to building the Mircom business for the long term and enhancing stability in product performance and support. building relationships At Mircom, our skilled and dedicated staff work together to build one-on-one relationships with consulting engineers, customers, architects, property managers, and suppliers. Our sales staff and representatives, located around the world, ensure that our customers receive the best service for their local markets. Our trained and experienced technical support and customer service teams work to fully understand and support our customers. At Mircom, customer feedback directly influences product development and enhancements. - Bob Niergarth, Senior Vice President 5

6 Projects pride With life safety and communications industry roots dating back to the 1960 s, we take pride in our dedication to leading-edge technology and high quality engineering. This commitment results in reliable product performance, which is crucial in protecting lives and property. flexibility The flexibility of Mircom s life safety and communication systems ensures our installations are an ideal fit for most applications and budgets. With powerful customizable features, we provide solutions for demanding applications. experience We have been involved in thousands of building projects all over the world. Such projects include long-term care facilities, hospitals, retail stores, hotels, schools and universities, condominiums, restaurants, manufacturing facilities, government institutions and military bases. Through timeliness of delivery, ease of installation, and the acceptance and approval by local authorities, we consistently provide a very positive customer and end-user experience. 6

7 Products fire alarm products We manufacture a complete series of fire alarm products for a wide variety of life safety and property protection applications. Our product line ranges from conventional systems for small buildings to intelligent analog and emergency zoned audio systems for large commercial, industrial, and residential complexes. Our fire alarm products carry all the requisite regulatory agency approvals including Underwriters Laboratories (UL/ULC), Factory Mutual (FM), California State Fire Marshal (CSFM), City of New York (MEA), and City of Chicago. More importantly, we design our systems to offer additional features that go well beyond technical requirements. communications products Best known for our fire alarm and voice evacuation and alert products, we also offer a line of tailored communication products. Our emergency call and telephone entry systems provide modular, versatile solutions for a variety of building and communication applications. training To ensure that our products are correctly installed, programmed, and maintained, we also offer regularly scheduled on-site and off-site product training and certification courses. At Mircom, it is our responsibility to ensure that our systems are handled only by qualified service technicians that fully understand our products. 3

8 CANADA 25 Interchange Way Vaughan (Toronto), Ontario L4K 5W3 Telephone: Fax: U.S.A. 60 Industrial Parkway Cheektowaga (Buf falo), NY Telephone: Fax: GROUP OF COMPANIES is a registered trademark of Mircom Technologies Ltd MCB-REV00