Diamond Pledge Brochure

Transcription

1 Diamond Pledge Brochure Updated: 3/13

2 Your Safest Choice

3 Over 40% Of Roof Leaks* Are t Covered By Typical Roof s! Is Your Roof At Risk? t all roof guarantees are alike. In fact, the typical no-dollar-limit (NDL) guarantee excludes coverage for many of the common causes of leaks (see below) causes that result in more than 4 out of 10 roof leaks! So when you have a serious problem, you re often out of luck. But with GAF s Diamond Pledge NDL Roof, you won t be left holding the bag. It s the strongest roof guarantee you can get because we include coverage where most others don t. It s part of our promise to always be your best and safest choice in roofing. These vulnerable areas are typically not covered by (or even available in) competitors roof guarantees! Metal Flashings Including Custom-Fit Metal Joints can leak, the metal itself can rust, or they can be improperly installed, causing leaks. Flexible Wall Flashings Can delaminate from the wall or slide off the wall (due to gravity), resulting in leaks and finger-pointing between the manufacturer and contractor. Roof Penetrations (pitch pans, vents, drains, expansion joints, etc.) Pitch pockets leak due to lack of maintenance; other roof penetrations can be improperly flashed, causing leaks. Blisters In Membrane Blisters form due to moisture vapor within the roofing assembly and can open (or be punctured by rooftop traffic), causing leaks. Roof Insulation (under membrane) Can cup, curl, shrink, or delaminate, resulting in membrane attachment problems and ultimately leaks (or even premature failure of the entire roofing system). *Estimate based on GAF historical guarantee data

4 thing Compares To The GAF Diamond Pledge NDL Roof! True Edge-To-Edge Coverage! Typical Ltd. Product Typical NDL GAF Diamond Pledge NDL Roof Who can offer the guarantee? Any Contractor Certified Contractors GAF Master Select & Master Contractors Coverage period? 5 to 10 Years 5 to 20 Years 5 to 35 Years (with select specs) WellRoof FREE 25% guarantee extension available? Can be * added Material defects Contractor s workmanship Maximum pay-out? Prorated materials only 100% replacement including labor 100% replacement including labor Is guarantee transferable? Maybe ** High wind coverage available? Insulation Metal flashings (including custom-fit ) Roof penetrations (when M-Weld Accessories are used) Leaks caused by blisters between membrane and insulation (when Stratavent Eliminator is used) Flexible wall details Coverage available for lightweight insulating concrete decks? Maybe *Please see WellRoof Extension brochure for complete requirements. **See Diamond Pledge NDL Roof for complete coverage and restrictions.

5 Other GAF Tools That Can Help You Prevent Problems Before They Happen: Regular Reminders Sent to you during the initial two years of your Diamond Pledge NDL Roof Stop Signs Scheduled Checklist Self-adhesive signs that help avoid unauthorized repairs and possible voiding of your guarantee For those who want to protect their roofing investment... included with every Diamond Pledge NDL Roof at no additional cost* *See Diamond Pledge NDL Roof for more details....plus, Other Unique Options From GAF All-American Pledge Roof ALL-AMERICAN PLEDGE ROOF GUARANTEE. DUAL ROOF GUARANTEE OWNER: BUILDING AND ADDRESS: LOW-SLOPE ROOF: SPECIFICATION: STEEP-SLOPE ROOF: SHINGLE: LOW-SLOPE ROOF: SQS. STEEP-SLOPE ROOF: SQS. APPLIED BY: DATE OF COMPLETION: GUARANTEE EXPIRATION DATE: LOW-SLOPE ROOF SYSTEM GUARANTEE THE GUARANTEE/SOLE AND EXCLUSIVE REMEDY LOW-SLOPE ROOF SYSTEM GUARANTEE PERIOD EN GAF guarantees to you, the original owner of the building described above, that GAF will provide Edge To Edge protection by repairing leaks through the GAF roofing membrane, liquid-applied membrane or coating, base flashing, high wall waterproofing flashing, insulation, expansion joint covers, preflashed accessories, and metal flashings used by the contractor of record that meet SMACNA standards (the GAF Roofing Materials ) resulting from a manufacturing defect, ordinary wear and tear, or workmanship in applying the GAF Roofing Materials. There is no dollar limit on covered repairs. Leaks caused by any materials other than those listed above, such as the roof deck, non-gaf insulation, or any other materials used in the construction of the low-slope roof system, are not covered. This guarantee term for your Low-Slope Roof System lasts for years from the date of completion. NOTE: Lexsuco and uncoated M-Curb flashings are covered by this guarantee ONLY for the first ten years. STEEP-SLOPE ROOF SYSTEM THE LIMITED WARRANTY WHAT IS COVERED/EXCLUDED This warranty covers certain GAF roofing products installed on your roof (the GAF Products ) including GAF Shingles, GAF Ridge Cap Shingles, GAF Starter Strip Shingles, GAF Leak Barrier, GAF Roof Deck Protection, and GAF Cobra Attic Ventilation. This warranty does not cover ShingleMatch Roof Accessory Paint, Master Flow Attic Ventilation, or any non-gaf roof products, such as roofing nails. Misapplication of your GAF Products and flashings at valleys, dormers, chimneys, and plumbing vents (the Covered Flashings ) is also covered. MANUFACTURING DEFECTS: LIFETIME SHINGLES MANUFACTURING DEFECTS: OTHER SHINGLES IM All GAF Shingles covered by this warranty, other than Royal Sovereign and Marquis WeatherMax Shingles, carry a Lifetime warranty against manufacturing defects and a non-prorated period of 50 years. (te: This limited warranty is not available for roofs with Sentinel Shingles.) The word Lifetime means as long as you, the original owner(s) [or the second owner(s) if coverage was properly transferred within the first 20 years], own the property where the shingles are installed. The Lifetime warranty term and 50-year non-prorated period are applicable only to shingles installed on a single-family detached residence owned by individual(s). For any other type of owner or building, such as a corporation, government entity, religious entity, condominium, or homeowner association, school, apartment building, office building, or multi-use structure, the length of the warranty is 40 years and the non-prorated period is 20 years. Marquis WeatherMax Shingles are warranted against manufacturing defects for 30 years; Royal Sovereign Shingles are warranted for 25 years. The non-prorated period is 20 years for both Marquis WeatherMax and Royal Sovereign Shingles. MISAPPLICATION: GAF PRODUCTS AND COVERED FLASHINGS EC When Lifetime Shingles are installed in the field of the roof, coverage for application errors, including the misapplication of Covered Flashings, lasts for the first 25 years after installation for single family detached residences owned by individual(s). For other types of owners or buildings and for shingles other than Lifetime Shingles, coverage lasts for 20 years. FAILURE TO SEAL/BLOW-OFFS/WIND DAMAGE Coverage lasts for 15 years. ALGAE DISCOLORATION All StainGuard-labeled shingles and ridge cap shingles are warranted against algae discoloration for 10 years. Provides complete NDL coverage for projects that have both low-slope and steep-slope roofing. A single source means less hassles for you in the event of a problem. The only guarantee of its kind in the industry! WellRoof Extension FREE 25% extension for your Diamond Pledge NDL Roof [just for performing regular roof inspections and necessary maintenance by a Certified Professional (CMP) and regular roof maintenance is required by all reputable manufacturers to maintain guarantee coverage anyway!]. For example, a 20-year guarantee becomes 25 years free! A SP (b) After the non-prorated period: The repair or re-cover cost which GAF will pay, and the roof products to be provided, will be reduced to reflect the amount of use you have received from your roof through the date of your claim. The amount of use will be calculated by dividing the number of months which have elapsed since installation to the date of the claim by the number of months in the guarantee term. G E G UA R A N T E E E X T E N S I O N Available Exclusively Through Your... GUARANTEE EXTENSION ADDENDUM TO DIAMOND PLEDGE NDL ROOF GUARANTEE G UA R A N T E E E X T E N S I O N GAF guarantees to you, the original or first subsequent owner of the building described in the above-referenced Diamond Pledge NDL Roof, that GAF will extend this Diamond Pledge NDL Roof for a term equal to 25% of the original guarantee length when you have your roof inspected and maintained as described below. EN REQUIREMENTS 1. Contact a Certified Professional and Register this WellRoof Extension Contact a GAF Certified Professional (a CMP ) and ask them to register this WellRoof Extension with GAF prior to sixty days prior to the second anniversary of the completion of the roofing system (found on your Diamond Pledge NDL Roof ). After registration, GAF will acknowledge to you that your Diamond Pledge NDL Roof has been extended. If you do not hear from GAF within sixty days following registration, please contact GAF at Perform Annual Inspection and by a CMP in accordance with GAF s detailed inspection and maintenance program. The first WellRoof inspection may not be made any sooner than 18 months following completion of the roofing system. 3. Submit Documentation Annually within 60 days of the second anniversary of the completion of the roofing system and within 60 days of each anniversary of completion thereafter, your CMP shall submit copies of the roof inspection/maintenance documents and accompanying photographs (a minimum of six photos showing the condition of the roof and critical details) to GAF. Such documents and photographs shall be sent by to guaranteeservices@ or by U.S. postal mail to GAF Services Department, 1361 Alps Road, Building 11-1, Wayne, NJ If your CMP fails to submit your annual documentation, GAF will notify you that your WellRoof Extension is going to terminate. You will have thirty days from such notice to have your annual documentation submitted. If you fail to have your annual documentation submitted within said thirty days, your WellRoof Extension will terminate and the duration of your Diamond Pledge NDL Roof will revert to its original duration. Available only through GAF Master Select Contractors. M CI For a Lifetime warranty, GAF s contribution in years 51 and beyond will be 20%. MISAPPLICATION: WHAT IS COVERED/SOLE AND EXCLUSIVE REMEDY If any of your GAF Products or Covered Flashings is found to have application errors that adversely affect performance, GAF will arrange to have your roof repaired or re-covered or, at its sole option, will provide you will replacement roofing product(s) and reimburse you for the full reasonable cost of labor and other materials to repair or re-cover your roof, including Covered Flashings. The costs of labor to tear off some or all of your GAF Products and Covered Flashings and disposal are included if necessary to repair your roof. After the non-prorated period, GAF s maximum liability for any roof shall NOT exceed three times the reasonable cost of replacement GAF Products before any reduction for use. FAILURE TO SEAL/BLOW-OFFS/WIND DAMAGE: WHAT IS COVERED/SOLE AND EXCLUSIVE REMEDY This Failure To Seal/Blow-Offs/Wind Damage Warranty is specifically conditioned on your shingles or ridge cap shingles being fastened and installed strictly in accordance with GAF s application instructions. GAF warrants to you that your shingles and ridge cap shingles will not fail to seal and that your other GAF Products will not blow off or sustain damage from winds (including gusts) up to the applicable wind speed listed below after your shingles and ridge cap shingles should have sealed but did not due to a manufacturing defect. If your shingles and ridge cap shingles do fail to seal, blow off, or suffer wind damage, or your other GAF Products blow off or sustain damage from winds, GAF s contribution to you will be for the reasonable costs of replacing the blown-off shingles or ridge cap shingles and other affected GAF Products and hand-sealing any unsealed shingles or ridge cap shingles. Costs relating to metal work and flashings are not included. GAF s maximum liability under this paragraph is to reimburse you for the cost of hand-sealing all of the shingles or ridge cap shingles on your roof. Ridge Cap Shingle with special installation without special installation (mph/km/h) (mph/km/h) All GAF Lifetime Shingles 130/209* 110/175 Timbertex & Ridglass 130/209* 110/175 Marquis WeatherMax 80/130 80/130 Royal Sovereign 60/96 All other GAF Ridge Cap Shingles 70/112 *Your roof will be covered up to the maximum wind speed above ONLY if your shingles are installed using 6 nails per shingle and you have GAF Starter Strip Products installed at the eaves and rakes. T A (a) During the non-prorated period: If any of your GAF Products are found to have a manufacturing defect or there is an application error in installing your GAF Products or Covered Flashings that adversely affect performance, GAF will pay you the full reasonable cost of labor to repair or re-cover the affected GAF Products or Covered Flashings, and will provide replacement products. The costs of labor to tear off some or all of your GAF Products and disposal are included if necessary to repair your roof. 60/96 N Diamond Pledge Number: MANUFACTURING DEFECTS: WHAT IS COVERED/SOLE AND EXCLUSIVE REMEDY with special installation without special installation (mph/km/h) (mph/km/h) V A GAF Warranty Company, LLC, a subsidiary of GAF, warrants that your GAF Products will remain free from manufacturing defects and that your GAF Products and Covered Flashings will remain free from application errors that adversely affect their performance during the applicable warranty term listed above. te: Failure to seal/blow-offs/wind damage and algae discoloration are covered separately below. Shingle D 90/144* *Your ridge cap shingles will be covered up to the maximum wind speed above ONLY if your ridge cap shingles are installed in strict accordance with the Maximum Wind Speed Coverage Under Ltd. Warranty section of the applicable ridge cap shingle application instructions GAF 3/13 # Alps Road, Wayne NJ SEE LIMITATIONS AND EXCLUSIONS ON REVERSE (Continued on reverse) E P S If the first subsequent owner sells the building, or if documentation is not submitted to GAF in a timely manner, your Diamond Pledge NDL Roof length automatically reverts back to the original term. All of the terms and conditions of your Diamond Pledge NDL Roof remain in full force and effect except as specifically modified by this WellRoof Extension. This Addendum becomes effective only after it is signed by an authorized GAF Services Manager. Signature: Date: Quality You Can Trust...From rth America s Largest Roofing Manufacturer! COMGN184