Strategic Trends in Global Retailing What it means for Latin America s retailers
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1 Strategic Trends in Global Retailing What it means for Latin America s retailers ALAS 2003 Acapulco, Nov 2003 Ira Kalish Global Director
2 What about the business environment? Expect slow growth in developed countries
3 What about the business environment? Expect slow growth in developed countries Expect volatility in emerging countries
4 What about the business environment? Expect slow growth in developed countries Expect volatility in emerging countries Bemoan demographics
5 What about the business environment? Expect slow growth in developed countries Expect volatility in emerging countries Bemoan demographics Embrace demographics
6 What about the business environment? Expect slow growth in developed countries Expect volatility in emerging countries Bemoan demographics Embrace demographics Deflation
7 What about the business environment? Expect slow growth in developed countries Expect volatility in emerging countries Bemoan demographics Embrace demographics Deflation Keep an eye on asset markets
8 What about the business environment? Expect slow growth in developed countries Expect volatility in emerging countries Bemoan demographics Embrace demographics Deflation Keep an eye on asset markets Keep an eye on Wal-Mart
9 What about the food retail environment? Excess capacity
10 What about the food retail environment? Excess capacity Consolidation
11 What about the food retail environment? Excess capacity Consolidation Globalization
12 What about the food retail environment? Excess capacity Consolidation Globalization Focus on branding
13 What about the food retail environment? Excess capacity Consolidation Globalization Focus on branding Focus on supplier issues
14 What about the food retail environment? Excess capacity Consolidation Globalization Focus on branding Focus on supplier issues Focus on cost cutting
15 What about the food retail environment? Excess capacity Consolidation Globalization Focus on branding Focus on supplier issues Focus on cost cutting Focus on new customers
16 What about the food retail environment? Excess capacity Consolidation Globalization Focus on branding Focus on supplier issues Focus on cost cutting Focus on new customers Focus on share of wallet
17 What about the food retail environment? Excess capacity Consolidation Globalization Focus on branding Focus on supplier issues Focus on cost cutting Focus on new customers Focus on share of wallet Focus on filling in the gaps
18 What about the global consumer?
19 What about the global consumer? Time conscious
20 What about the global consumer? Time conscious Price conscious
21 What about the global consumer? Time conscious Price conscious Quality conscious
22 What about the global consumer? Time conscious Price conscious Quality conscious Schizophrenic
23 What about the global consumer? Time conscious Price conscious Quality conscious Schizophrenic Bored and lonely
24 What about the global consumer? Time conscious Price conscious Quality conscious Schizophrenic Bored and lonely Easily jaded
25 What about the global consumer? Time conscious Price conscious Quality conscious Schizophrenic Bored and lonely Easily jaded Fragmented shopping experience
26 How to respond? Offer value
27 How to respond? Offer value Offer quality
28 How to respond? Offer value Offer quality Offer differentiated selection
29 How to respond? Offer value Offer quality Offer differentiated selection Offer an experience
30 How to respond? Offer value Offer quality Offer differentiated selection Offer an experience Offer speed and convenience
31 What about Wal-Mart? Food Foreign Fashion Format
32 Wal-Mart s Global Push Wal-Mart International Store Count As of January 2003 Super Discount Supercenter Sam s Club Market Total Argentina Brazil Canada China Germany Japan (Seiyu)* South Korea Mexico Puerto Rico UK International total ,688 Total including US2,262 1, ,088 * NOTE: Owns a 34% stake in Seiyu as of March 2003.
33 Fashion: the Search for Margins Strong with Kids
34 Fashion: the Search for Margins Strong with Kids Greater Share of Wallet
35 Fashion: the Search for Margins Strong with Kids Greater Share of Wallet New Customers
36 Fashion: the Search for Margins Strong with Kids Greater Share of Wallet New Customers George Who?
37 Fashion: the Search for Margins Strong with Kids Greater Share of Wallet New Customers George Who? Taking on Target
38 Wal-Mart in Britain Conversion to Supercenter Implementation of Efficiencies Leveraging George
39 Wal-Mart in Europe? France and Beyond Goal: pan-european Leadership
40 Carrefour Cost reduction focus
41 Carrefour Cost reduction focus Apparel and other goods
42 Carrefour Cost reduction focus Apparel and other goods Multiple formats (Dia and Champion)
43 Carrefour Cost reduction focus Apparel and other goods Multiple formats (Dia and Champion) Secondary cities in emerging markets
44 Carrefour Cost reduction focus Apparel and other goods Multiple formats (Dia and Champion) Secondary cities in emerging markets New markets (Russia, India, USA?)
45 The Future of Hypermarkets Few new stores in home markets
46 The Future of Hypermarkets Few new stores in home markets More from existing customers
47 The Future of Hypermarkets Few new stores in home markets More from existing customers Go after new customers
48 The Future of Hypermarkets Few new stores in home markets More from existing customers Go after new customers More margin
49 The Future of Hypermarkets Few new stores in home markets More from existing customers Go after new customers More margin New markets
50 The Future of Hypermarkets Few new stores in home markets More from existing customers Go after new customers More margin New markets Multiple formats
51 The Future of Others Leverage closeness to consumer
52 The Future of Others Leverage closeness to consumer Focus on price
53 The Future of Others Leverage closeness to consumer Focus on price Focus on quality
54 The Future of Others Leverage closeness to consumer Focus on price Focus on quality Focus on convenience
55 The Latin American business environment Economic recovery accelerates
56 The Latin American business environment Economic recovery accelerates Low inflation breeds retail modernization
57 The Latin American business environment Economic recovery accelerates Low inflation breeds retail modernization Argentina: rapid recovery, remaining risks
58 The Latin American business environment Economic recovery accelerates Low inflation breeds retail modernization Argentina: rapid recovery, remaining risks Brazil: fiscal conservatism, emphasis on the poor
59 The Latin American business environment Economic recovery accelerates Low inflation breeds retail modernization Argentina: rapid recovery, remaining risks Brazil: fiscal conservatism, emphasis on the poor Mexico: slow reforms, impact of US, compensated by macroeconomic stability
60 Latin American Retail Food retailers operate multiple formats
61 Latin American Retail Food retailers operate multiple formats Food retailers seek greater share of wallet
62 Latin American Retail Food retailers operate multiple formats Food retailers seek greater share of wallet Poor consumers become a target
63 Latin American Retail Food retailers operate multiple formats Food retailers seek greater share of wallet Poor consumers become a target Non-food modernization accelerates
64 Latin American Retail Food retailers operate multiple formats Food retailers seek greater share of wallet Poor consumers become a target Non-food modernization accelerates Shift from financial management to merchandising
65 Key Retailers in Latin America Wal-Mart
66 Key Retailers in Latin America Wal-Mart Carrefour
67 Key Retailers in Latin America Wal-Mart Carrefour Ahold
68 Key Retailers in Latin America Wal-Mart Carrefour Ahold Local hypermarkets
69 Key Retailers in Latin America Wal-Mart Carrefour Ahold Local hypermarkets Local supermarkets
70 Key Retailers in Latin America Wal-Mart Carrefour Ahold Local hypermarkets Local supermarkets New foreign investors
71 Success Criteria for 21st Century Retailers Customer Focus
72 Success Criteria for 21st Century Retailers Customer Focus Differentiation
73 Success Criteria for 21st Century Retailers Customer Focus Differentiation Brand management
74 Success Criteria for 21st Century Retailers Customer Focus Differentiation Brand management Innovation
75 Success Criteria for 21st Century Retailers Customer Focus Differentiation Brand management Innovation Supply chain efficiency
76 Success Criteria for 21st Century Retailers Customer Focus Differentiation Brand management Innovation Supply chain efficiency Flexibility
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