L-90. Multimedia Enhanced SERVICE MANUAL AMANA COMPACT WASHER WITH STAINLESS STEEL TUB. NTC3500FW* * represents engineering versions W A

Transcription

1 L-90 Multimedia Enhanced SERVICE MANUAL AMANA COMPACT WASHER WITH STAINLESS STEEL TUB NTC3500FW* * represents engineering versions W A

2 FORWARD This Service Manual, (Part No. W A), provides the In-Home Service Professional with service information for the AMANA COMPACT WASHER WITH STAINLESS STEEL TUB. The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the washer. For specific operating and installation information on the model being serviced, refer to the Use and Care Guide or Installation Instructions provided with the washer. GOALS AND OBJECTIVES The goal of this Service Manual is to provide information that will enable the In-Home Service Professional to properly diagnose malfunctions and repair the AMANA COMPACT WASHER. The objectives of this Service Manual are to: Understand and follow proper safety precautions. Successfully troubleshoot and diagnose malfunctions. Successfully perform necessary repairs. Successfully return the washer to its proper operational status. WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than authorized In-Home Service Professionals. ii Amana Compact Washer Copyright 2016, Whirlpool Corporation, Benton Harbor, MI 49022

3 Amana Compact Washer SECTION 1 GENERAL INFORMATION TABLE OF CONTENTS WASHER SAFETY GENERAL INFORMATION CONTROL PANEL AND FEATURES USING THE DISPENSERS MODEL/SERIAL NUMBER LABEL LOCATION TECH SHEET LOCATION MODEL AND SERIAL NUMBER NOMENCLATURE PRODUCT SPECIFICATIONS SECTION 2 DIAGNOSTICS & TROUBLESHOOTING CONTROL PANEL DIAGNOSTIC GUIDE MANUAL TEST MODE SPIN TEST LID SWITCH TEST UI/LED TEST MANUAL LOAD TEST MANUAL LOAD TEST CHART FAULT/ERROR CODES TROUBLESHOOTING GUIDE NOTES SECTION 3 COMPONENT TESTING COMPONENT TESTING: SAFETY INFORMATION WIRING DIAGRAM COMPONENT TESTING TEST #1: UI/CONTROL BOARD UI/CONTROL BOARD / CONNECTORS & PINOUTS TEST #2: WATER VALVES TEST #3: PRESSURE SENSOR TEST #4: UI/LED TEST TEST #5: DRAIN PUMP TEST #6A: DRIVE MOTOR/CAPACITOR TEST #6B: SHIFTER MOTOR/BRAKE TEST #7: OUT OF BALANCE SWITCH TEST #8: LID LOCK ASSEMBLY NOTES SECTION 4 COMPONENT ACCESS ( VIDEO CONTENT AVAILABLE) PARTS & ASSEMBLIES-TOP & CONTROL PARTS PARTS & ASSEMBLIES-CABINET PARTS PARTS & ASSEMBLIES-BASKET & GEAR PARTS COMPONENT LOCATIONS REMOVING THE DETERGENT DISPENSER & LID ASSEMBLY REMOVING THE WATER VALVE REMOVING THE OUT OF BALANCE SWITCH REMOVING THE PRESSURE SENSOR Amana Compact Washer iii

4 TABLE OF CONTENTS (CONTINUED) REMOVING THE LID LOCK ASSEMBLY REMOVING THE UI/CONTROL BOARD REMOVING THE BASKET ASSEMBLY REMOVING THE REAR PANEL (ACCESS THE CONNECTOR BUNDLE) REMOVING THE MOTOR CAPACITOR REMOVING THE DRAIN PUMP REMOVING THE ACTUATOR & SHIFTER MOTOR REMOVING THE DRIVE BELT & MOTOR REMOVING THE GEARCASE PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover) iv Amana Compact Washer

5 GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the Amana Compact Washer. Washer Safety General Information Control Panel and Features Using the Dispensers Model/Serial Number Location Tech Sheet Location Model & Serial Number Nomenclature Product Specifications Amana Compact Washer 1-1

6 GENERAL INFORMATION Washer Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word DANGER or WARNING. These words mean: DANGER You can be killed or seriously injured if you don't immediately follow instructions. WARNING You can be killed or seriously injured if you don't follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed. 1-2 Amana Compact Washer

7 Introduction Amana Compact Washer with Stainless Steel Tub The Amana Compact Washer with its space-efficient 1.5 cu. ft. capacity is stackable and easy to install. With its Stainless Steel Tub, 3 Temperature Settings and 6 Wash Cycles, you ll get all the options you need to get a load off your mind. General Information Versatile Installation GENERAL INFORMATION This compact washer is easy to use and fits just where you need it. It helps you save space and has an optional stacking kit, casters and a traditional hook up. Compact Dryer Stand - (49971) Figure 1 Features 1.5 cu. ft. Capacity Save space and a trip to the laundromat with 1.5 cu. ft. capacity. Stainless Steel Tub Provides a smooth, modern design that s long lasting and gentle on clothes. Quiet Wash Motor Figure 3 A quiet motor and drive train lets you do the laundry without a noisy reminder that you re doing the laundry. 3 Temperature Settings Hot and cold inlets give you 3 Temperature Settings to help make sure the wash water is just the right temperature for every load. 6 Wash Cycles Choose from 6 Wash Cycles to help make laundry day a breeze. End-of-Cycle Signal Lets you know when the cycle has reached the finish line. Figure 2 Figure 4 Amana Compact Washer 1-3

8 GENERAL INFORMATION Control Panel and Features 1. LED TIME/STATUS DISPLAY The Estimated Time Remaining display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Tightly packed loads, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time as well. 2. LID LOCK LIGHT The Lid Lock indicator lights up when the lid is locked and cannot be opened. If you need to open the lid, touch and hold START/PAUSE. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE button again to restart the cycle. 3. START/PAUSE After selecting a wash cycle, press START/PAUSE to start the cycle. Press once to pause a cycle. The flashing lights indicate the selected cycle and the current process. 4. CYCLE TIME (+ or -) Press + or - to adjust the duration of a wash cycle. Press + or - to adjust the duration of a spin cycle from 3 to 15 minutes LED display will show the time remaining for the cycle to complete. If an out of range adjustment is made a buzzer will sound. End of Cycle Signal Press and hold the plus (+) button for 3 seconds to enable or disable the end of cycle signal. 5. CYCLE Press CYCLE to select a wash cycle. Choose from Normal, Delicate, Heavy, Rinse, Spin or Clean Washer. NOTE: The washer will remember the last cycle used, with a default load size of Medium. 6. LOAD SIZE Press to select the water level based on the amount of garments to wash. When the Medium water level is selected with the Normal or Heavy cycles, the machine will sense the size of the load and adjust if required. 7. TEMP Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric. For Portable Installations: If desired, you can change the water temperature for the rinse cycle by adjusting the Hot and Cold water faucets. Keep the temperature setting on your washer set at Cold. 7. CONTROL LOCK Press and hold TEMP for 3 seconds to lock the controls. Press and hold for 4 seconds to unlock. You may still press Power On/Off to turn the washer off. 8. POWER ON/OFF Press POWER ON/OFF to turn the washer on or off. Press once while a cycle is running to stop the washer. 1-4 Amana Compact Washer

9 Using the Dispensers Add Laundry Products If using liquid laundry detergent, single-dose laundry packets, color-safe bleach, Oxi-type boosters, or fabric softener crystals, add to the wash basket prior to adding laundry. NOTE: Always follow manufacturer s instructions. Using the Dispensers HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer s instructions to determine the amount of detergent to use. Use only powdered HE detergent in the detergent dispenser. Add liquid HE detergent or single-dose packets to the basket prior to adding laundry. See Washer Maintenance for information on recommended method of cleaning washer dispensers. GENERAL INFORMATION Add Liquid Chlorine Bleach to Dispenser Clo wit com Using Laundry Product Dispensers NOTE: IMPORTANT: Do not If add you liquid are using laundry Figure the detergent, 1 Compact Dryer single-dose Stack Stand laundry (Part Number packets, 49971), color-safe pull the bleach, washer Oxi-type forward boosters, before lifting or fabric the Add washer Powdered softener lid. crystals HE Detergent to dispensers. They will not dispense correctly. If NOTE: you are Do Add using not add to liquid the liquid basket laundry laundry prior detergent, to adding laundry. single-dose laundry packets, laundry packets, color-safe color-safe bleach, bleach, Oxi-type Oxi-type boosters, boosters, or fabric or softener crystals, fabric softener add to crystals the wash to basket dispensers. prior They to adding will not laundry. dispense NOTE: correctly. Always Add to follow the basket manufacturer s prior to adding instructions. laundry. Using Laundry Product Dispensers NOTE: Do not add liquid laundry detergent, single-dose laundry packets, color-safe bleach, Oxi-type boosters, or fabric softener crystals to dispensers. They will not dispense correctly. Add to the basket prior to adding laundry. Use only High Figure Efficiency 2 detergents. The Max package For best will performance, be marked load HE items or High Efficiency. Low-water load IMPORTANT: Use only High Efficiency detergents. The package washing loose creates heaps evenly excessive around sudsing the with a regular non-he level will be marked HE or High Efficiency. Low-water washing detergent. washplate. Using Try mixing regular different detergent will likely result in longer creates excessive sudsing with a regular non-he detergent. cycle sized times items and to reduced tangling. rinsing performance. It may also Using regular detergent will likely result in longer cycle result in component failures and noticeable mold or mildew. times HE and reduced detergents are Items rinsing made need performance. to to produce move It may also result the right amount of in suds freely component for for the best failures best cleaning and performance. and noticeable to reduce mold Follow wrinkling or mildew. the manufacturer s and tangling. HE detergents are made to produce the right amount of suds for instructions the best performance. to determine Follow the amount the manufacturer s of detergent instructions to use. to determine the amount of detergent to use. NOTES: Use only powdered HE detergent in the detergent Use dispenser. only powdered Add liquid HE HE detergent detergent in or the single-dose detergent packets dispenser. to the basket Add prior liquid to HE adding detergent laundry. or single-dose packets to See the Washer basket Maintenance prior to adding for laundry. information on recommended method of cleaning washer dispensers. Use only High Efficiency detergents. The package will be marked HE or High Efficiency. Low-water washing creates excessive sudsing with a regular non-he detergent. Using regular detergent will likely result in longer Bleach will be dispensed automatically Figure 3 during the wash part of the cycle. Do not overfill, dilute, or use more than 1 cup (250 Bleach ml). will Do be not dispensed use color-safe automatically bleach during or Oxi products the wash in part of the the same cycle. cycle Do not with overfill, liquid dilute, chlorine or bleach. use more than 1 cup (250 ml). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach. Add Liquid Fabric Softener Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer s directions for correct mount of fabric softener based on your load size. Fabric Softener is added during rinse. IMPORTANT: Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer. It is normal for a small amount of water to remain in the dispenser at the end of a cycle. NOTE: The fabric softener dispenser rotates around the wash basket and may not be in the same spot each time. Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer s directions for correct amount of fabric softener based on your load size. Fabric Softener is added during rinse. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer. It is normal for a small amount of water to remain in the dispenser at the end of a cycle. NOTE: The fabric softener dispenser rotates around the wash basket and may not be in the same spot each time. Pour a measured amount of Figure liquid 4fabric softener into dispenser; always follow manufacturer s directions for correct amount of fabric softener based on your load size. Fabric Softener is added during rinse. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer. It is normal for a small amount of water to remain in the dispenser Close the at the washer end lid. of a Washer cycle. Amana will Compact not fill, agitate Washer or spin 1-5 with the lid open. Make sure the dispenser drawer is closed NOTE: completely, The fabric then softener touch POWER dispenser to rotates turn on around the washer. the wash basket and may not be in the same spot each time. Pre you Cho for

10 GENERAL INFORMATION Model/Serial Number Label & Tech Sheet Location Model & Serial Number Label Location Figure 8 - Model / Serial Number Location Tech Sheet Location (Access Behind Rear Panel) 1-6 Amana Compact Washer Figure 9 - Tech Sheet Location

11 Model & Serial Number Nomenclature GENERAL INFORMATION MODEL NUMBER N T C 3500 F W 0 INTERNATIONAL SALES OR MARKETING CHANNEL BRAND N = Amana ACCESS T = Top Load PRODUCT C = Compact Washer FEATURE SET 3500 = 1.5 Cu. Ft., Stainless Steel Tub YEAR OF INTRODUCTION F = 2016, G = 2017 COLOR CODE W = White ENGINEERING CHANGE 0 = Basic Release; 1 = First Revision; etc. SERIAL NUMBER TH PRODUCTION SITE TH = HEFEI, CHINA YEAR OF PRODUCTION 5 = 2015, 6 = 2016 WEEK OF PRODUCTION PRODUCT SEQUENCE NUMBER Amana Compact Washer 1-7

12 GENERAL INFORMATION Product Specifications ELECTRICAL Line Voltage : 120 VAC Frequency : 60 Hz Amps : 15-20A Power Consumption : 300W PRIMARY FEATURES Capacity : 1.5 cu. ft. Water Capacity : 11.9 Gal (45 L) Water Pressure : psi ( kpa) Water Temperature : 120 F (49 C) Water Inlet : Hot & Cold (two inlets on back) Portable Faucet Hookup Control Panel : Electronic / 7-Segment LED Display Drive System : PSC Motor with Clutch Spin Speed (Max) : 850 RPM Basket Material : Stainless Steel Wash Action : Impeller Lid : Bifold - Transperant Glass Window Stackable : Yes DIPENSERS Detergent : Bleach : Fabric Softener : Detergent Drawer Dispenser on Left On Balancer CYCLES Number of Cycles : 5 Washer Cycle Selections : Clean Washer, Delicates, Heavy Duty, Normal, Rinse & Spin Temperatures : Cold, Hot, Warm OPTIONS Washer Options : Control Lock, Lid Lock DIMENSIONS Height : Width : Depth : Gross Weight : 37" (940 mm) 21" (533 mm) 23" (584 mm) 78 lbs. (35.38 kg) * Do not place single-dose laundry packets or powder detergent into the dispenser. Add single-dose laundry packets or powder detergent directly to the washer basket. 1-8 Amana Compact Washer

13 DIAGNOSTICS & TROUBLESHOOTING Section 2: Diagnostics & Troubleshooting This section provides diagnostic, fault codes, and troubleshooting information for the Amana Compact Washer. Control Panel Diagnostic Guide Manual Test Mode Spin Test Lid Switch Test UI/LED Test Manual Load Test Fault/Error Codes Troubleshooting Guide Notes Video Available Look for this ICON throughout Section 4 Amana Compact Washer 2-1

14 DIAGNOSTICS & TROUBLESHOOTING CONTROL PANEL For Service Technician Use Only Pressing the button turns on/off the control lock and lid lock indicators. START/PAUSE button: begin or continue test. Press once to turn off indicator. Pressing the + button turns on/off the 7-segment display. Figure 1 - User Interface Test Pressing the CYCLE button turns on/off each corresponding cycle indicator. Pressing the LOAD button turns on/off each corresponding load size indicator. Figure 1 - User Interface Test Pressing the TEMP button turns on/off each corresponding temperature indicator. Press the POWER button to exit the UI/LED Test Mode. Diagnostic Guide Before servicing, check the following: Make sure there is power at the wall outlet. Has a household fuse blown, or circuit breaker or GFCI tripped? Was a regular fuse used? Inform customer that a time-delay fuse is required. For permanent installations, make sure both hot and cold water faucets are open and water supply hoses are unobstructed. Make sure drain hose is not sealed into drain pipe, and that there is an air gap for ventilation. See Use and Care Guide for other drain hose installation considerations. All tests/checks should be made with a VOM (voltohm-milliammeter) or DVM (digital-voltmeter) having a sensitivity of 20,000 Ω per volt DC or greater. Resistance checks must be made with washer unplugged or power disconnected. IMPORTANT: Avoid using large diameter probes when checking harness connectors as the probes may damage the connectors upon insertion. Check all harnesses and connections before replacing components. Look for connectors not fully seated, broken or loose wires and terminals, pin insertion, or wires not pressed into connectors far enough to engage metal barbs. A potential cause of a control not functioning is corrosion or contamination on connections. Use an ohmmeter to check for continuity across suspected connections. IMPORTANT: Voltage checks must be made with all connectors attached to the boards. 2-2 Amana Compact Washer

15 Manual Test Mode Spin Test Press POWER to turn on the washer. Press and hold Time + while pressing START three times. A tone will sound for 1 second to indicate successful entering of the Spin Test. The display will indicate 3 if there is no water in the tub, 4 if there is water in the tub. The Normal indicator will be flashing. When water in the tub reaches the RESET level, the washer will start to spin (continuous for 1 minute, off for 1 minute). The washer will then turn off. If the lid is opened during the spin, the display will indicate E4 and the washer will stop spinning. If the lid is closed again, the washer will resume spinning. If the tub switch detects an unbalance during the spin, E3 will show on the display and the motor will stop. Press POWER to clear the error and exit the test. For Service Technician Use Only DIAGNOSTICS & TROUBLESHOOTING UI/LED Test Press POWER to turn on the washer. Press and hold LOAD while pressing START three times. A tone will sound for 1 second to indicate successful entering of the UI/LED Test. The display will indicate 8.8. and all indicators will be off. Press Time. The Control Lock and Lid Lock indicators will be lit. Press Time again. The Control Lock and Lid Lock indicators will turn off. Press CYCLE. All of the Cycle indicators will be lit. Press CYCLE again. The Cycle indicators will turn off. Press Time +. The 7-segment display showing 8.8. will turn off. Press Time + again. The 7-segment display will turn on. Press LOAD. All of the Load indicators will be lit. Press LOAD again. The Load indicators will turn off. Press TEMP. All of the Temp indicators will be lit. Press TEMP again. The Temp indicators will turn off. Press POWER to exit the test. Lid Switch Test Press POWER to turn on the washer. Press and hold CYCLE while pressing START three times. A tone will sound for 1 second to indicate successful entering of the Lid Switch Test. The Normal indicator will be lit, and the washer impeller will begin to rotate clockwise. If the lid is opened, the impeller will stop; if it is closed again, the impeller will resume rotation. The impeller will not rotate if the tub contains water. Press POWER to exit the test. Manual Load Test Refer to Manual Load Test Chart below. IMPORTANT: The tub must be empty of clothes and water before running this test. To activate Manual Load Test, press and hold CYCLE and turn on the washer. While continuing to press and hold CYCLE, press START three times. A tone will sound for 1 second to indicate successful entering of the Manual Load Test. The Control Lock indicator will be lit. Instructions: Press CYCLE to select the Load to test. Press and hold START to apply power to the Load. The Load will be powered as long as the START button is pressed. Release the START button to turn off power to the Load. NOTE: The speaker will beep on and off as long as the START button is depressed. Manual Load Test Chart Press CYCLE until following indicator is lit: Normal Delicate Heavy Duty Rinse Spin Clean Washer Press and Hold START to initiate: Clockwise rotation of the motor Counter-clockwise rotation of the motor Activation of the Drain Pump Activation of the Cold Water Valve Activation of the Hot Water Valve Activation of the lid lock solenoid (lid will lock) (Release of START will unlock the lid) Press POWER to exit the test. Amana Compact Washer 2-3

16 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Fault/Error Codes (The fault codes below may be indicated under various conditions.) Display EA E1 E2 E3 EC E4 EL Explanation and Recommended Procedure Pressure (Water Level) Sensor The washer will beep and this error code will appear when the water level reaches approximately 3/4 (18 mm) below the overflow point for 3 seconds. It will then pause, drain the water to the highest load size level, then turn off the pump. The lid will remain locked. See TEST #3: Pressure Sensor on page 3-7. Low/No Water Fill This error code will appear if the water level in the washer does not reach the lowest level within 10 minutes or the set level within 20 minutes of starting a cycle. See TEST #2: Water Valves on page 3-6. See TEST #3: Pressure Sensor on page 3-7. Abnormal Drain This error code will appear if the washer fails to reach the reset level after draining the water. See TEST #5: Drain Pump on page 3-9. See TEST #3: Pressure Sensor on page 3-7. Abnormal Spin This error code will appear if the tub strikes the tub switch several times without balancing itself. In a spin only cycle, the error code will appear the first time the tub strikes the tub switch. See TEST #7: Out of Balance Switch on page Abnormal Load Weight Detected This error code will appear if the motor rotates without water in the tub. Lid Open This error code will appear if the washer lid remains open after starting a cycle. See TEST #8: Lid Lock Assembly on page Lid Lock Malfunction This error code will appear if the washer makes 5 unsuccessful attempts to lock the lid. See TEST #8: Lid Lock Assembly on page Amana Compact Washer

17 DANGER DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only Troubleshooting Guide NOTE: Always check for error codes first (pages 2-6) Some tests will require accessing components. See Section 4, Component Access for component locations. For detailed testing procedures, refer to Section 3, Component Testing. Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. Problem Possible Cause Checks & Tests Won t Power Up No operation No button response No LEDs or display Won t Start Cycle No response when START is pressed UI Won t Accept Selections Some or all buttons non-responsive No Sounds When Buttons Are Pressed No power to washer. Connection problem between AC plug and UI. Check power at outlet, check circuit breakers, fuses, or junction box connections. If fuse or circuit breaker blows repeatedly, motor capacitor or motor may be defective. If so, replace it. Check the AC power cord for continuity. User Interface. See Test #4: UI/LED Test, page 3-8. Control problem. See Test #1: UI/Control Board, page 3-4. Lid lock mechanism not functioning. 1. Lid not closed due to interference. 2. Lock not closed due to interference. 3. See Test #8: Lid Lock Assembly, page Check lid lock solenoid in Manual Load Test, page 2-3. User Interface. See Test #4: UI/LED Test, page 3-8. Control problem. See Test #1: UI/Control Board, page 3-4. User Interface. See Test #4: UI/LED Test, page 3-8. Button sounds are turned off. Press + for 3 seconds to turn on button sounds. User Interface. See Test #4: UI/LED Test, page 3-8. Won t Fill No water supplied to washer. 1. Check water connections to washer. 2. Verify that hot and cold waster supply is on. Plugged filter/screen. Check for plugged filter or screen in the water valve or hoses. Water valve problem. Check water valve connections. If good, check function of hot and cold water valves in Manual Load Test, page 2-3. See Test #2: Water Valve, page 3-6. Pressure (water level) sensor. See Test #3: Pressure Sensor, page 3-7. Control problem. See Test #1: UI/Control Board, page 3-4. Continued on next page... Amana Compact Washer 2-5

18 DIAGNOSTICS & TROUBLESHOOTING Troubleshooting Guide (continued) For Service Technician Use Only Problem Possible Cause Checks & Tests Overfills Pressure hose problem. Check air trap & pressure hose connections. Make sure hose is routed correctly and not pinched. Check hose for leaks. Replace hose if needed. Incorrect Water Temperature (For permanent installations only) Won t Agitate Won t Spin Pressure (water level) sensor. See Test #3: Pressure Sensor, page 3-7. Water valve problem. Drain hose incorrectly installed. Check water valve connections. If good, check function of hot and cold water valves in Manual Load Test, page 2-3. See Test #2: Water Valve, page 3-6. The top of the standpipe must be at least 39 (991 mm) high and no higher than 72 (1.8 m) from the bottom of the washer. Control problem. See Test #1: UI/Control Board, page 3-4. Water hose installation. Plugged filter/screen. Water valve problem. Make sure inlet hoses are connected properly. Check for plugged filter or screen in the water valve or hoses. Check water valve connections. If good, check function of hot and cold water valves in Manual Load Test, page 2-3. See Test #2: Water Valve, page 3-6. Control problem. See Test #1: UI/Control Board, page 3-4. Lid not closed/lid lock mechanism not functioning. Belt/pulley problem. Harness connections. 1. Lid not closed due to interference. 2. Lock not closed due to interference. 3. See Test #8: Lid Lock Assembly, page Check lid lock solenoid in Manual Load Test, page 2-3. Check drive belt and pulley. Adjust or repair as necessary. Check harness connections between UI/Control Board and drive system. Motor problem. See Test #6a: Drive Motor/Capacitor, page Shifter problem. See Test #6b: Shifter Motor/Brake, page Control problem. See Test #1: UI/Control Board, page 3-4. Lid not closed/lid lock mechanism not functioning. Out of Balance Belt/pulley problem. Harness connections. 1. Lid not closed due to interference. 2. Lock not closed due to interference. 3. See Test #8: Lid Lock Assembly, page Check lid lock solenoid in Manual Load Test, page 2-3. Check that clothes are arranged evenly around wash/spin tub. See Test #7: Out of Balance Switch, page Check drive belt and pulley. Adjust or repair as necessary. Check harness connections between UI/Control Board and drive system. Motor problem. See Test #6a: Drive Motor/Capacitor, page Shifter problem. See Test #6b: Shifter Motor/Brake, page Control problem. See Test #1: UI/Control Board, page 3-4. Continued on next page Amana Compact Washer

19 Troubleshooting Guide (continued) For Service Technician Use Only Problem Possible Cause Checks & Tests DIAGNOSTICS & TROUBLESHOOTING Won t Drain Drain hose incorrectly installed. The top of the standpipe must be at least 39 (991 mm) high and no higher than 72 (1.8 m) from the bottom of the washer. Make sure that drain hose is not sealed into drain, and that there is an air gap for ventilation. Cycle Time Longer Than Expected Poor Wash Performance Please reference Use & Care Guide Plugged drain hose. Harness connections. Check drain hose for obstructions. Check connections between Control and drain pump. Drain pump problem. Check drain pump in Manual Load Test, page 2-3. See Test #5: Drain Pump, page 3-9. Drain pump is defective. Replace drain pump. Control problem. See Test #1: UI/Control Board, page 3-4. Oversuds. Load is unbalance. Drain hose incorrectly installed. Draining slowly. Water pressure drop. Oversuds. Load is tangling. Incorrect water level. Clothes wet after cycle is complete (not water saturated, but very damp) Load not rinsed. Not cleaning clothes. Fabric damage. Wrong option or cycle selection. 1. Verify use of HE detergent. 2. Excessive detergent usage. Rearrange load evenly in tub. The top of the standpipe must be at least 39 (991 mm) high and no higher than 72 (1.8 m) from the bottom of the washer. Make sure that drain hose is not sealed into drain, and that there is an air gap for ventilation. Check for drain hose obstructions. Results in longer fill time. 1. Verify use of HE detergent. 2. Excessive detergent usage. Washer not loaded properly. 1. Set load size to appropriate setting. 2. See Won t Fill and Overfills, page Overloaded washer. 2. Oversuds (see above). 3. Weak suspension. 4. Shifter not moving into position. See Spin Test, page Check proper water supply. 2. Not using HE detergent. 3. Washer not loaded properly. 4. Shifter not moving into spin position. See Spin Test, page Washer not loaded properly. 2. Not using HE detergent. 3. Not using correct cycle. 4. Shifter not moving into position. See Spin Test, page Washer overloaded. 2. Bleach added incorrectly. 3. Sharp items in tub. Refer customer to Use & Care Guide. Continued on next page... Amana Compact Washer 2-7

20 DIAGNOSTICS & TROUBLESHOOTING Troubleshooting Guide (continued) For Service Technician Use Only Problem Possible Cause Checks & Tests Unusual Noise Drain pump starting. This is normal. To reduce the noise, raise the drain hose to at least 39-1/2 (1m) above the floor (but not more than 47-1/4 (1.2m) above the floor). High water pressure. Squealing/buzzing/rattling during wash or rinse. Squealing/buzzing/rattling during spin. If using a faucet, adjust it so it is not fully open. 1. Loose belt or pulley. Adjust, tighten, or replace. 2. Check for foreign objects underneath the impeller. 1. Worn bearings/shaft. Replace gearcase. 2. Worn suspension rod assembly. Replace suspension rods. 3. Belt/pulley is loose. Adjust or repair as necessary. 4. Load is out of balance. Check that clothes are arranged evenly. Notes 2-8 Amana Compact Washer

21 COMPONENT TESTING Section 3: Component Testing This section provides a wiring diagram, control board specifications, testing procedures and strip circuits for the Amana Compact Washer. Testing: Safety Information Wiring Diagram Component Testing TEST #1: UI/Control Board TEST #2: Water Valves TEST #3: Pressure Sensor TEST #4: UI/LED Test TEST #5: Drain Pump TEST #6a: Drive Motor/Capacitor TEST #6b: Shifter Motor/Brake TEST #7: Out of Balance Switch TEST #8: Lid Lock Assembly Notes Amana Compact Washer 3-1

22 TESTING COMPONENT For Service Technician Use Only DANGER WARNING Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Voltage Measurement Safety Information When performing live voltage measurements, you must do the following: Verify the controls are in the off position so that the appliance does not start when energized. Allow enough space to perform the voltage measurements without obstructions. Keep other people a safe distance away from the appliance to prevent potential injury. Always use the proper testing equipment. After voltage measurements, always disconnect power before servicing. IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. Most people begin to feel an ESD discharge at approximately 3000V. It takes as little as 10V to destroy, damage, or weaken the main control assembly. The new main control assembly may appear to work well after repair is finished, but a malfunction may occur at a later date due to ESD stress. Use an anti-static wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the appliance -OR- Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance. Before removing the part from its package, touch the anti-static bag to a green ground connection point or unpainted metal in the appliance. Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only. When repackaging main control assembly in anti-static bag, observe above instructions. IMPORTANT SAFETY NOTICE For Technicians only This service data sheet is intended for use by persons having electrical, electronic, and mechanical experience and knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. 3-2 Amana Compact Washer

23 WIRING DIAGRAM For Service Technician Use Only COMPONENT TESTING Line 1 Neutral Ground +5 VDC (White) PRINTED CIRCUIT BOARD CN8 (White) CN6 (Red) (White) CN7 (White) (Blue) CN5 (Blue) CN3 (Yellow) (White) CN4 (White) (White) CN2 (White) (Red) CN1 (Red) R BK BU W GY GY BU BK W HOT COLD OUT OF BALANCE SWITCH PRESSURE SENSOR LID LOCK ASSEMBLY WATER VALVE MOTOR CAPACITOR SHIFTER DRAIN SHIFTER DRAIN MOTOR PUMP MOTOR PUMP W W BK W V OR GY W V PK PK Y R W W R W Y Y W W R R GY BU BU BK BK P.S. Lid/Lock Switches PK W W W V R Y Y B R Lock Solenoid G W LBU S.M. D.P. S.M. D.P. W W IMPORTANT: Electrostatic discharge may cause damage to machine control electronics. See page 1 for ESD information. L1 G N (Red) Amana Compact Washer 3-3

24 TESTING COMPONENT For Service Technician Use Only TEST #1: UI/Control Board DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. Component Testing TESTING WASHER COMPONENTS FROM THE CONTROL Before testing any of the components, perform the following checks: The most common cause for mis-diagnosed control failure is poor connections. Therefore, disconnecting, inspecting and reconnecting wires will be necessary throughout test procedures. All tests/checks should be made with a VOM or DVM having a sensitivity of 20,000 ohms-per-volt DC, or greater. Check all connections before replacing components, looking for broken or loose wires, failed terminals, or wires not pressed into connectors far enough. IMPORTANT: Voltage checks must be made with all connectors attached to the boards. Resistance checks must be made with power cord unplugged or power disconnected, and with wiring harness or connectors disconnected from the control. The testing procedures in this section may require the use of needle probes to measure voltage. Failure to use needle probes may damage the connectors. This test is performed if the washer does not power up or is unresponsive. This test checks for incoming and outgoing power to and from the UI (User Interface)/Control Board. This test assumes that proper voltage is present at the outlet. 1. Unplug washer or disconnect power. 2. Access the UI/Control Board assembly. 3. Verify that ALL connectors are inserted all the way into the UI/Control Board. 4. If visual checks pass, go to step Control AC - With a voltmeter set to AC, connect black probe to CN1-3 (Neutral) and red probe to CN1-1 (L1). 6. Plug in washer or reconnect power. ¾ If 120 VAC is present, go to step 7. ¾ If 120 VAC is not present, check the AC power cord for continuity (See Wiring Diagram, page 3-3.) 7. Unplug washer or disconnect power. 8. Control +5V - Test for 5 VDC. With a voltmeter set to DC, connect black probe to CN6, pin 2 (Circuit Gnd) and red probe to CN7, pin 3 (+5 VDC). 9. Plug in washer or reconnect power. ¾ If +5 VDC is present, the control board supplies are good. ¾ If +5 VDC voltage is not present, go to step Unplug washer or disconnect power. One at a time, disconnect the three (3) logic/low voltage connectors (CN6, CN7, and CN8) as shown in Figure 1 on page 3-5. Plug in washer or reconnect power and repeat step 9. ¾ If +5 VDC returns, the circuit related to the removed connector may have malfunctioned or shorted. Troubleshoot the circuit and retest. ¾ If +5 VDC is still not present, go to step The UI/Control Board has malfunctioned. a. Unplug washer or disconnect power. b. Replace the UI/Control Board. c. Reassemble all parts and panels. d. Plug in washer or reconnect power. Perform the Manual Load Test to verify repair. Continue to next page for UI/Control Board diagram and Control Board connectors & pinouts 3-4 Amana Compact Washer

25 UI/Control Board (Figure 1) For Service Technician Use Only COMPONENT TESTING CN2 Motor and Capacitor High Voltage Connectors CN3 Water Inlet Valves CN5 Lid Lock Solenoid Logic/Low Voltage Connectors CN8 Out Of Balance Switch CN4 Drain Pump and Shifter Motor CN1 Power Cord CN6 Pressure Sensor CN7 Lid/Lock Switches Control Board Connectors & Pinouts High Voltage Connections Logic/Low Voltage Connections Red White Yellow 1 2 White CN1 Power Cord CN1-3 (W) Neutral CN1-2 Open CN1-1 (BK) L1 CN2 Motor and Capacitor CN2-1 (Y) Main Drive Motor, Left CN2-2 Open CN2-3 (R) Main Drive Motor, Right CN3 Water Inlet Valves CN3-3 (OR) Water Inlet Valve, Cold CN3-2 Open CN3-1 (V) Water Inlet Valve, Hot CN4 Drain Pump and Shifter Motor CN4-1 (PK) Drain Pump CN4-2 Open Red White White CN6 Pressure Sensor CN6-1 (BU) Water Level Sensor CN6-2 (W) Gnd CN7 Lid/Lock Switches CN7-1 (BU) Lock Switch ON/OFF CN7-2 (BK) Lid Switch ON/OFF CN7-3 (R) + 5V CN8 Out Of Balance Switch CN8-1 (GY) +5V CN8-2 (GY) Out of Balance Switch Blue CN5 Lid Lock Solenoid CN5-1 (GY) Interlock CN5-2 Open CN5-3 (W) Interlock Amana Compact Washer 3-5

26 TESTING COMPONENT TEST #2: Water Valves This test checks the electrical connections to the valves, and the valves themselves. 1. Verify water supply is turned on and supply line is adequate. Check the water valve filter if a humming noise is coming from the water valve. 2. Check the relays and electrical connections to the valves by activating the hot and cold water valves using the Manual Load Test on page 2-4. Each test activates and deactivates the selected valve. The following steps assume one or both valves did not turn on. 3. For the valve(s) in question check the individual solenoid valves: a. Unplug washer or disconnect power. b. Remove water valve access panel (located behind the lid). c. Check harness connection to solenoid valves. 4. Disconnect the harness from the affected water valve(s) see Figure 1. Check resistance of the valve coils across he following valve connector pinouts: For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Valve Hot Valve Pinouts (Violet & Light Blue) Cold (Orange & Light Blue) Resistance should be 900-1,320 Ω ¾ If resistance readings are tens of ohms outside of range, replace the valve assembly and retest. ¾ If resistance readings are within range, reconnect the harness to the water valve(s) and continue to step Access the UI/Control Board. 6. Unplug the water valve connector CN3 from the UI/ Control Board. Check resistance of the valve coils across he following valve connector pinouts: Valve Hot Conn. Pinouts CN3-1 (Violet) to CN1-3 (White) Cold CN3-3 (Orange) to CN1-3 (White) Resistance should be 900-1,320 Ω ¾ If resistance readings are open or outside the range, check continuity of the harness between the control and water valves. ¾ If resistance readings are within range, replace UI/ Control Board and perform the Manual Load Test on page 2-4 to verify repair. Cold Figure 1 - Water Valve Assembly Hot WATER VALVES L1 MAIN BOARD N MAIN BOARD CN3-1 V HOT VALVE LBU W BK CN1-1 W W CN1-3 CN3-3 OR COLD VALVE WATER INLET VALVES 900-1,320 LBU Figure 2 - Water Valves Strip Circuit 3-6 Amana Compact Washer

27 For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. COMPONENT TESTING 7. Verify there is no water, suds, or debris in the hose or dome. Disconnect hose from pressure sensor and blow into hose to clear water, suds, or debris. 8. Check hose for leaks. Replace if needed. 9. If the preceding steps did not correct the problem, replace the Pressure Sensor and perform step-1 to retest. ¾ If the Pressure Sensor still fails to operate, go to step Access the UI/Control Board. 11. Check continuity of the harness between the control (CN6) and Pressure Sensor. See Figure 3 below. ¾ If there is continuity, go to step 12. ¾ If there is no continuity, repair or replace the pressure sensor harness and perform step-1 to retest. 12. Replace the UI/Control Board and perform the Manual Load Test on page 2-4 to verify repair. TEST #3: Pressure Sensor Pressure Hose to Pressure Sensor This test checks the water level sensing components. NOTE: Usually, if the pressure sensor malfunctions, the washer may generate an EA - Water Level Sensor error, E1 - Low/ No Water Fill error, or E2 - Abnormal Drain error. NOTE: The top of the standpipe must be at least 39 (991 mm) high and no higher than 72 (1.8 m) from the bottom of the washer. Make sure that drain hose is not sealed into drain, and that there is an air gap for ventilation. 1. Check the functionality of the pressure sensor by running a small load cycle. The valves should turn off automatically after sensing the correct water level in the tub. The following steps assume that this step was unsuccessful. 2. Drain the tub until all water has been removed. 3. Unplug washer or disconnect power. 4. Remove the rear panel and the water valve access panel (located behind the lid). 5. Check hose connections between the pressure sensor and the pressure dome on the tub (see Figures 1 & 2). 6. Check to ensure hose is routed correctly in the lower cabinet and not pinched or crimped inside the console or by the back panel. Figure 1 Pressure Hose to Tub Figure 2 PRESSURE SENSOR MAIN BOARD MAIN BOARD CN6-1 BU PRESSURE SENSOR W CN6-2 P Figure 3 - Pressure Sensor Strip Circuit Amana Compact Washer 3-7

28 TESTING COMPONENT TEST #4: UI/LED Test Perform the UI/LED Test below. If any of the following situations occur, continue to the next column for troubleshooting procedures. One or more indicators do not light up Some buttons do not toggle indicators No audio feedback is heard UI/LED Test 1. Press POWER to turn on the washer. 2. Press and hold LOAD while pressing START three times. A tone will sound for 1 second to indicate successful entering of the UI/LED Test. The display will indicate 8.8. and all indicators will be off. 3. Press. The Control Lock and Lid Lock indicators will be lit. Press again. The Control Lock and Lid Lock indicators will turn off. 4. Press CYCLE. All of the Cycle indicators will be lit. Press CYCLE again. The Cycle indicators will turn off. For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. 5. Press +. The 7-segment display showing 8.8. will turn off. Press + again. The 7-segment display will turn on. 6. Press LOAD. All of the Load indicators will be lit. Press LOAD again. The Load indicators will turn off. 7. Press TEMP. All of the Temp indicators will be lit. Press TEMP again. The Temp indicators will turn off. 8. Press POWER to exit the test. One or more indicators do not light up: 1. Unplug washer or disconnect power. 2. Replace the UI/Control Board assembly. 3. Reassemble all parts and panels. 4. Plug in washer or reconnect power. 5. To verify repair, perform the UI/LED Test on this page. Some buttons do not toggle indicators: 1. Unplug washer or disconnect power. 2. Replace the UI/Control Board assembly. 3. Reassemble all parts and panels. 4. Plug in washer or reconnect power. 5. To verify repair, perform the UI/LED Test on this page. No audio feedback is heard: 1. Perform the UI/LED Test on this page. ¾ If audio feedback is heard with each button press, continue to step 2. ¾ If no audio feedback is heard with each button press, continue to step Exit UI/LED Test by pressing POWER. 3. Turn on the washer and adjust the End of Cycle Signal in normal mode: ¾ The End of Cycle signal may be turned on and off by pressing and holding the Cycle + button for 3 seconds. 4. Unplug washer or disconnect power. 5. Replace the UI/Control Board assembly. 6. Reassemble all parts and panels. 7. Plug in washer or reconnect power. 8. To verify repair, perform the UI/LED Test on this page. Figure 1 - UI/LED Test Pressing the button turns on/off the control lock and lid lock indicators. START/PAUSE button: begin or continue test. Press once to turn off indicator Pressing the + button turns on/off the 7-segment display. Figure 1 - User Interface Test 3-8 Amana Compact Washer Pressing the CYCLE button turns on/off each corresponding cycle indicator. Pressing the LOAD button turns on/off each corresponding load size indicator. Pressing the TEMP button turns on/off each corresponding temperature indicator. Press the POWER button to exit the UI/LED Test Mode.

29 TEST #5: Drain Pump NOTE: The top of the standpipe must be at least 39 (991 mm) high and no higher than 72 (1.8 m) from the bottom of the washer. Make sure that drain hose is not sealed into drain, and that there is an air gap for ventilation. For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Figure 1 - UI/LED Test Maximum Height 72 (1.8 m) DRAIN PUMP L1 MAIN BOARD N Minimum Height 39 (991 mm) COMPONENT TESTING Perform the following checks if washer does not drain. 1. Check for obstructions in drain hose, the pump, or between basket and tub; clean as necessary. Check plumbing for correct drain hose installation. 2. Check the drain pump and electrical connections by turning on the drain pump in Manual Load Test on page 2-4. The following steps assume that this step was unsuccessful. 3. Unplug washer or disconnect power. 4. Access the UI/Control Board. 5. Visually check that the CN4 connector is inserted all the way into the main control. ¾ If visual check passes, go to step 6. ¾ If connector is not inserted properly, reconnect CN4 and repeat step Remove the rear panel to access the component interconnect bundle. Locate the drain pump harness interconnect. 7. Visually check the electrical connections at the drain pump interconnect. ¾ If visual check passes, go to step 8. ¾ If connection is loose, reconnect and repeat step With an ohmmeter, check harness for continuity between the drain pump interconnect and UI/Control Board. See chart below. Drain Pump (Interconnect) to Control Board Drain Pump Pin 1 to UI/Control CN4-1 (Pink Wire) Drain Pump Pin 2 to UI/Control CN1-3 (White Wire) ¾ If there is continuity, go to step 9. ¾ If there is no continuity, repair or replace the drain pump harness and repeat step With an ohmmeter, measure the resistance across the drain pump connector (see Figure 2). Resistance should be as shown in the chart below: Component Connector Correct Resistance Drain Pump Pink & White Wires W ¾ If values are open or out of range, replace the drain pump. ¾ If values are correct, go to step Replace the User Interface/Control Board and perform the Manual Load Test on page 2-4 to verify repair. MAIN BOARD DRAIN PUMP W BK CN1-1 CN4-1 V V W W P W W W CN Figure 2 - Drain Pump Strip Circuit Amana Compact Washer 3-9

30 TESTING COMPONENT TEST #6a: Drive Motor/Capacitor This test checks the motor, motor windings, wiring, & start capacitor. NOTE: Refer to Figure 1, Drive Motor Strip Circuit below for tests and measurements and Figure 2, for Drive System Components. IMPORTANT: The tub must be empty of clothes and water before running this test. 1. Check the motor and electrical connections by performing the CW and CCW rotation of the motor under the Manual Load Test on page 2-3. The following steps assume that this step was unsuccessful. 2. Unplug washer or disconnect power. 3. Check drive belt and pulleys. Replace or repair as necessary. 4. Check to see if basket will turn freely. ¾ If basket turns freely, go to step 5. ¾ If basket does not turn freely, determine what is causing the mechanical friction or lockup. 5. Access the UI/Control Board. 6. Visually check that the CN2 connector is inserted all the way into the main control ¾ If visual checks pass, go to step 7. ¾ If connector is not inserted properly, reconnect CN2 and repeat step 1. For Service Technician Use Only DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. 7. Set voltmeter to AC and connect black probe to CN1-3 (N) and red probe to CN2-1 (CW Winding). 8. Plug in washer or reconnect power. Perform the CW rotation of the motor under the Manual Load Test on page 2-3. ¾ If 120 VAC is cycling ON during CW rotation, go to step 9. ¾ If 120 VAC is not present, go to Test #1: UI/Control Board, page Unplug washer or disconnect power. If not already, connect black probe to CN1-3 (N), red probe to CN2-3 (CCW Winding). 10. Plug in washer or reconnect power. Perform the CCW rotation of the motor under the Manual Load Test on page 2-3. ¾ If 120 VAC is cycling ON during CCW rotation, go to step 11. ¾ If 120 VAC is not present, go to Test #1: UI/Control Board, page Unplug washer or disconnect power. Remove connectors CN1 and CN2 from the main control. With an ohmmeter, check resistance of motor windings across the following CN1 and CN2 connector pinouts: Motor Winding Pinouts (Wire Color) Resistance CW Winding CN1-3 (W) to CN2-1 (Y) ohms CCW Winding CN1-3 (W) to CN2-3 (R) ohms ¾ If values are open or out of range, go to step 12. ¾ If values are correct, go to step Remove back panel to access drive system and connector bundle. 13. Locate the 3-wire yellow motor connector. Visually check the connector and electrical connections to the motor. ¾ If visual check passes, go to step 14. ¾ If connections are loose, reconnect the electrical connections and repeat step Disconnect the yellow 3-wire motor connector. With an ohmmeter, check resistance of motor windings, from the motor connector at the following connector pinouts. Motor Winding Pinouts (Wire Color) Resistance CW Winding Pin 2 (B) to Pin 1 (Y) ohms CCW Winding Pin 2 (B) to Pin 3 (R) ohms DRIVE MOTOR R L1 MAIN BOARD N BK CN1-1 CN2-1 CN2-3 Y R W W Y Y Y RUN CAP 30 uf Y R CW Ω Ω CCW THERMAL B Y W W W CN1-3 MAIN BOARD DRIVE MOTOR Figure 1 - Drive Motor Strip Circuit 3-10 Amana Compact Washer

31 ¾ If values are open or out of range, replace motor. ¾ If values are correct, go to step With an ohmmeter, check the harness for continuity between the main control and yellow motor connector at the harness bundle. ¾ If there is continuity, go to step 16. ¾ If there is no continuity, replace the harness between the User Interface/Control Board and harness bundle and repeat step 1. Testing the Motor Capacitor (See Figure 3) NOTE: A faulty capacitor may cause the motor to hum, not start, or turn slowly. 16. Unplug the connector to the motor capacitor. 17. Discharge the capacitor by touching the leads of a 20,000 ohm resistor to the two terminals of the capacitor connector. For Service Technician Use Only COMPONENT TESTING Method A: If your meter has a capacitance function, the motor capacitor inductance should be between µF across the connector terminals. ¾ If the inductance above is noted, continue to step 18. ¾ If the inductance is outside the range, open, or shorted, replace capacitor and repeat step 1. Method B: With an ohmmeter, measure across the motor capacitor connector terminals and note reading. ¾ If a steady increase in resistance is noted, and the capacitor has a resistance of 100K Ω, continue to step 18. ¾ If the capacitor is either shorted or open, or has a resistance of < 100K Ω, replace the capacitor. 18. If the preceding steps did not correct the motor problem, replace the UI/Control Board and perform the Manual Load Test on page 2-4 to verify repair. Figure 2 - Drive System Components Actuator Shifter Motor Figure 3 - Run Capacitor Drive Belt Drive Motor Gearcase Pulley Motor Pulley Amana Compact Washer 3-11

32 TESTING COMPONENT TEST #6b: Shifter Motor/Brake SHIFTER THEORY OF OPERATION: When initiating the Spin cycle, voltage is applied to the shifter motor, causing the actuator to pull the brake lever away from the spin gear that allows both the impeller and basket to move (spin) simultaneously. The brake linings are working normally if the basket stops within 10 seconds under no load. This test checks the shifter motor, motor resistance, wiring, and brake components. NOTE: Refer to Figure 1, Shifter Motor Strip Circuit below for tests and measurements. IMPORTANT: The tub must be empty of clothes and water before running this test. 1. Check the shifter motor and electrical connections by performing the Spin Test under the Manual Test Mode on page 2-3. The following steps assume that this step was unsuccessful. 2. Unplug washer or disconnect power. 3. Access the motor components and rotate the large pulley on the gearcase CCW. Do both the impeller and basket assembly move together? ¾ No, only the impeller moves. Continue to step 4. ¾ Yes, both the impeller and basket move. Replace the gearcase assembly. For Service Technician Use Only DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements. After performing voltage measurements, disconnect power before servicing. Failure to follow these instructions can result in death or electrical shock. 4. Access the UI/Control Board. 5. Visually check that the CN4 connector is inserted all the way into the main control ¾ If visual checks pass, go to step 6. ¾ If connector is not inserted properly, reconnect CN4 and repeat step Set voltmeter to AC and connect black probe to CN1-3 (N) and red probe to CN Plug in washer or reconnect power. Perform the Spin Test under the Manual Test Mode on page 2-3. ¾ If 120 VAC is cycling ON during SPIN, go to step 8. ¾ If 120 VAC is not present, go to Test #1: UI/Control Board, page Unplug washer or disconnect power. Remove connectors CN1 and CN4 from the main control. With an ohmmeter, check resistance of shifter motor across the following CN1 and CN4 connector pinouts: Component Pinouts (Wire Color) Resistance Shifter Motor CN1-3 (W) to CN4-1 (PK) 984-1,476 ohms ¾ If values are open or out of range, go to step 9. ¾ If values are correct, go to step Remove back panel to access drive system and connector bundle. 10. Locate the 2-wire red shifter connector. Visually check the connector and electrical connections to the shifter. ¾ If visual check passes, go to step 11. ¾ If connections are loose, reconnect the electrical connections and repeat step Disconnect the red 2-wire shifter connector. With an ohmmeter, check resistance of shifter motor, from the shifter connector at the following connector pinouts. Component Pinouts (Wire Color) Resistance Shifter Motor PIN-1 (W) to PIN-2 (PK) 984-1,476 ohms ¾ If values are open or out of range, replace shifter. ¾ If values are correct, go to step With an ohmmeter, check the harness for continuity between the Control Board and red shifter motor connector at the connector bundle. ¾ If there is continuity, go to step 13. ¾ If there is no continuity, replace the harness between SHIFTER MOTOR 1 MAIN BOARD N MAIN BOARD SHIFTER MOTOR W BK CN1-1 CN4-1 PK R PK M W R W W CN ,476 Figure 2 - Shifter Motor Strip Circuit 3-12 Amana Compact Washer

33 the UI/Control Board and connector bundle and repeat step If the preceding steps did not correct the problem, replace the UI/Control Board and perform the Manual Load Test on page 2-4 to verify repair. For Service Technician Use Only COMPONENT TESTING IMPORTANT: The brake lining and brake lever are part of the gearcase and must be replaced as an entire assembly. Gearcase Actuator Brake Lining Brake Lever Large Pulley Figure 2 - Shifter & Brake Components - Back Panel View Actuator Shifter Motor Brake Lever Gearcase Figure 3 - Shifter Motor & Brake Components - View From Bottom Amana Compact Washer 3-13

34 TESTING COMPONENT TEST #7: Out of Balance Switch The Off Balance Switch is a normally closed switch. When the tub is off balance it will hit the arm of the switch, which is adjacent to the tub, causing the switch to open. If the tub strikes the switch several times it will automatically stop the Spin cycle, turn on the water valve and perform a rinse and agitation for 2 minutes in an attempt to rebalance the load. If the above procedure is performed twice without balancing itself, it will generate an E3 - Abnormal Spin error and the buzzer will sound to indicate a problem. ¾ Open the Wash Lid and rearrange the clothes evenly around the Wash/Spin Tub. ¾ Close the Wash Lid and press the START/PAUSE button again. NOTE: In a Spin Only cycle, the error code will appear the first time the tub strikes the switch. For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. This test checks the washer Off-Balance Switch and switch arm. 1. Unplug washer or disconnect power. 2. Verify that the washer is level--adjust feet if necessary. 3. Remove water valve access panel (located behind the lid). Remove switch cover. 4. Disconnect one of the terminals from the Out of Balance Switch. Attach the leads of an ohmmeter across the switch terminals. The switch is normally closed and the ohmmeter should show continuity across the switch terminals. ¾ If there is continuity, reconnect the terminal and continue to step 5. ¾ If there is no continuity, replace the switch and retest. 5. Next, off-set the tub until it contacts the switch arm -- a click should be heard and the ohm-meter should read open as long as the switch is tripped. ¾ If the ohmmeter shows open while the switch is tripped, the switch is working correctly. Reconnect the switch harness and continue to step 6. ¾ If the ohmmeter shows anything but open, replace the switch assembly and retest. ¾ If the switch does not trip, or trips too quickly, remove the rear panel and inspect the switch arm. It should drop straight down from the switch and approximately parallel to the tub. If not, adjust the arm as necessary. 6. Access the UI/Control Board. 7. Disconnect CN8 from the control board and attach the leads of an ohmmeter across the connector, pins 1 and 2. ¾ If there is continuity, the harness is good. Continue to step 8. ¾ If the reading shows open, repair or replace the switch harness and retest. 8. If the Out of Balance Switch is still not working as expected, replace the UI/Control Board. a. Unplug washer or disconnect power. b. Replace the UI/Control Board. c. Reassemble all parts and panels and retest. OUT OF BALANCE SWITCH MAIN BOARD OUT OF BALANCE SW MAIN BOARD CN8-1 GY GY CN8-2 NORMALLY CLOSED Figure 1 - Out of Balance Switch Strip Circuit 3-14 Amana Compact Washer

35 TEST #8: Lid Lock Assembly Perform the following checks if the washer does not lock (or unlock). 1. Perform the Lid Switch Test under Manual Test Modes on page 2-4. The following steps assume that this step was unsuccessful. 2. Check lid lock mechanism for obstruction or binding. Repair as necessary. 3. Unplug washer or disconnect power. 4. Access the UI/Control Board. 5. Visually check that the CN5 and CN7 connectors are inserted all the way into the control board. ¾ If visual check passes, go to step 6. ¾ If either connector is not inserted properly, reconnect the loose connector and repeat step Remove connector CN5 from control board. With an ohmmeter, measure the resistance across the CN5, pins 1 and 2 (see Figure 2). Resistance should be W. ¾ If values are open or out of range, replace the lock assembly. ¾ If values are correct, go to step 7. For Service Technician Use Only WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. LID LOCK ASSEMBLY COMPONENT TESTING 7. Remove connector CN7 from control board. With an ohmmeter, verify the lid lock resistance values shown below across the following CN7 connector pinouts: Component Lock Switch SWITCH RESISTANCE Resistance Unlocked Resistance Locked Contacts Open Circuit 0 W CN7-1 CN7-3 Lid Closed = 0 W Lid Switch CN7-2 CN7-3 Lid Open = Open Circuit ¾ If resistance values are good, go to step 8. ¾ If switch measurements do not match the values shown in the table for unlocked (or locked) condition, replace the lid lock assembly. 8. If the preceding steps did not correct the lock problem, replace the UI/Control Board. a. Unplug washer or disconnect power. b. Replace the control board. c. Reassemble all parts and panels. d. Plug in washer or reconnect power. Perform the Lid Switch Test under Manual Test Modes on page 2-4 to verify repair. Lid Reed Switch Lock Pin Lock Switch Figure 2 - Lid Lock Assembly (Locked State) Lock Solenoid MAIN BOARD LID LOCK ASSY L1 N CN5-1 CN5-3 GY W GY W LOCK SOLENOID W LOCK SW INPUT + 5 VDC LID REED SW INPUT CN7-1 CN7-3 CN7-2 BU R BK R R BU BU BK BK LOCK SWITCH LID REED SWITCH Figure 1 - Lid Lock Schematic Amana Compact Washer 3-15

36 TESTING COMPONENT Notes 3-16 Amana Compact Washer

37 Multimedia Enhanced COMPONENT ACCESS Section 4: Component Access This section provides service parts, assemblies, and component locations for the Amana Compact Washer. Parts & Assemblies-Top & Control Parts Parts & Assemblies-Cabinet Parts Parts & Assemblies-Basket & Gear Parts Component Locations Removing the Detergent Dispenser & Lid Assembly Removing the Water Valve Removing the Out of Balance Switch Removing the Pressure Sensor Removing the Lid Lock Assembly Removing the UI/Control Board Removing the Basket Assembly Removing the Rear Panel (Access Connector Bundle) Removing the Motor Capacitor Removing the Drain Pump Removing the Actuator & Shifter Motor Removing the Drive Belt & Motor Removing the Gearcase Notes Video Available Look for this ICON throughout Section 4 Amana Compact Washer 4-1

38 COMPONENT ACCESS TOP AND CONTROL PARTS Parts & Assemblies 1 Lid 2. Hinge 3. Spring 4. Top 5. Switch, Off Balance 6. Screw 7. Sensor, Pressure 8. Clamp, Hose 9. Hose, Pressure Sensor 10. Sleeve, Hose 11. Screw 12. UI/Control Board 13. Screw 14. Cover, Control (Upper) 15. Cover, Control (Lower) 16. Cover, Rear 17. Housing, Detergent Dispenser 18. Connector, Water Valve 19. Valve, Water Inlet 20. Main Harness 21. Drawer, Detergent 22. Latch, Lid Lock 23. Cover, Lid Lock 24. Bezel, Bleach Dispenser 25. Cap, Inlet Valve 4-2 Amana Compact Washer

39 CABINET PARTS Parts & Assemblies COMPONENT ACCESS 1 Screw 2. Wire, Ground 3. Washer, Lock 4. Strain Relief 5. Screw 6. Capacitor 7. Shield, Capacitor 8. Power Cord 9. Retainer, Harness 10. Screw 11. Panel, Rear 12. Foil, Aluminum (Handle) 13. Foil, Aluminum (Left & Right Base) 14. Handle 15. Plug, Cabinet 16. Sound Absorber (Cabinet) 17. Clamp, Hose 18. Hose (Tub to Pump) 19. Clamp, Hose 20. Base 21. Screw 22. Pump, Drain 23. Screw 24. Wheel Caster (Right) 25. Wheel Caster (Left) 26. Screw 27. Cup, Overflow Hopper 28. Clamp, Wire 29. Sound Absorber (Base) 30. Foil, Aluminum (Front Base) 31. Absorber, Impact 32. Hose Coupler Assembly 33. Bracket, Drain Hose 34. Clamp, Hose 35. Pin, Suspension Retainer 36. Feet, Leveling (Set of 4) Amana Compact Washer 4-3

40 COMPONENT ACCESS BASKET AND GEAR PARTS Parts & Assemblies 1 Impeller (Complete) 2. Screw, Impeller 3. Washer, Lock 4. Washer, Impeller 5. Tub Ring 6. Screw 7. Basket Assembly 8. Retainer, Lint Filter 9. Filter, Lint 10. Screw 11. Hose, Overflow 12. Suspension Damper Assembly (Includes 3 standard, 1 motor side, 4 ball seats, and 4 retainer pins) 13. Tub 14. Bolt 15. Clamp, Hose 16. Hose, Pressure Sensor 17. Sleeve, Hose 18. Wire, Ground 19. Screw 20. Cable Tie 21. Gearcase 22. Screw 23. Actuator, Shift 24. Screw 25. Bracket, Actuator 26. Screw 27. Spacer (Motor) 28. Screw 29. Motor, Drive 30. Pulley, Motor 31. Belt, Drive 32. Bracket, Motor Support 33. Screw 4-4 Amana Compact Washer

41 Component Locations COMPONENT ACCESS Power Cord Water Inlet Valves Out of Balance Switch Tub Assembly Pressure Hose Pressure Dome Motor & Shifter Drain Pump Connector Bundle Drain Hose Amana Compact Washer 4-5

42 COMPONENT ACCESS Removing the Detergent Dispenser & Lid Assembly Removing the Powder Detergent Dispenser 1. Pull out the dispenser. 2. Depress each side of the dispenser to release the catch mechanism (see Figure 1). Remove dispenser from washer. Hinge Pin Figure 3 - Remove Hinge-pin 2. Use a pair of long-nose pliers and pull out lid spring from slot in top panel (see Figure 3). Figure 1 - Remove Dispenser Insert spring into top panel slot Removing the Lid Assembly 1. Open lid. Using a flat-blade screwdriver, depress the tab on the left hinge-pin. While the hinge-pin tab is depressed, use pliers to remove pin from lid hinge (See Figure 2 & 3). Depress Tab Lid Spring Figure 3 - Lid Spring 3. Lift lid up and away from top panel. Reinstalling the Lid Assembly Figure 2 - Depress Hinge Tab 1. Be sure the lid spring is inserted into the lid prior to reinstalling to the washer. 2. Install the lid onto washer. First install the right hinge, then install the left hinge. 3. Insert the left hinge-pin into the left lid hinge until the tab locks in place. 4. Using long-nose pliers, insert the lid spring into slot in top panel. Open and close the lid to test operation. 4-6 Amana Compact Washer

43 WARNING Removing the Water Valve Removing the Water Valve COMPONENT ACCESS 1. Remove the wire harness terminals from the Hot and Cold Valves (circled in Figure 2). Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Removing the Rear Cover 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Permanent Installations Disconnect hot and cold inlet water hoses and remove drain hose. or Portable Installations Disconnect Fill and Drain Hose from faucet adapter. 4. Using a Phillips screwdriver, remove the two (2) screws securing the rear cover to the top panel. See Figure 1. Figure 2 2. Remove the two (2) Phillips screws from each side of the detergent housing (see Figure 3). 3. Remove the one (1) Phillip screw securing the water valve to the detergent housing (see Figure 3). Remove two Phillips Screws 2 2 Figure 1 5. Lift up rear cover and remove from washer. 3 Figure 3 4. To remove the water valve, lift up the detergent housing slightly and pull the valve assembly away from the housing. 5. Reverse procedure to reinstall the water valve assembly. Amana Compact Washer 4-7

44 COMPONENT ACCESS Removing the Out of Balance Switch WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Removing the Out of Balance Switch 1. Locate the Out of Balance Switch to the right of the water valve assembly (as viewed from the back of the washer, as shown in Figure 2). 2. Disconnect the wire harness terminals from the out of balance switch (see Figure 2). Removing the Rear Cover 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Permanent Installations Disconnect hot and cold inlet water hoses and remove drain hose. or Portable Installations Disconnect Fill and Drain Hose from faucet adapter. 4. Using a Phillips screwdriver, remove the two (2) screws securing the rear cover to the top panel. See Figure 1. Figure 2 3. Remove the two (2) Phillips screws from each side of the out of balance switch (see Figure 3). 3 3 Remove two Phillips Screws Figure 3 Figure 1 5. Lift up rear cover and remove from washer. 4. To remove the out of balance switch, lift straight up on the switch until the switch arm is clear of the washer. NOTE: It may be necessary to rotate the switch slightly to guide the switch arm through the opening. 5. Reverse procedure to reinstall the out of balance switch assembly. 4-8 Amana Compact Washer

45 WARNING Removing the Pressure Sensor Removing the Pressure Sensor COMPONENT ACCESS 1. Locate the Pressure Sensor to the left of the water valve assembly (as viewed from the back of the washer, as shown in Figure 2). Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Removing the Rear Cover 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Permanent Installations Disconnect hot and cold inlet water hoses and remove drain hose. or Portable Installations Disconnect Fill and Drain Hose from faucet adapter. 4. Using a Phillips screwdriver, remove the two (2) screws securing the rear cover to the top panel. See Figure 1. Figure 2 2. Disconnect the harness from the pressure sensor (see Figure 3). 3. Depress the three (3) tabs to disengage the remove the pressure sensor from it s mount (see Figure 3). Disconnect Harness Depress 3 Tabs Remove two Phillips Screws Figure 3 4. Pinch the hose clamp and remove pressure hose from sensor. Remove pressure sensor from washer (see Figure 4). Figure 1 5. Lift up rear cover and remove from washer. Hose Clamp Pressure Hose Figure 4 5. Reverse procedure to reinstall the Pressure Sensor. Amana Compact Washer 4-9

46 COMPONENT ACCESS Removing the Lid Lock Assembly WARNING Removing the Lid Lock Assembly 1. Using a Phillips screwdriver, remove two screws securing lid lock cover to top the panel (see Figure 3). Remove cover. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Remove two Phillips Screws Lid Lock Cover Figure 3 Lifting Top Panel 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Permanent Installations Disconnect hot and cold inlet water hoses and remove drain hose. or Portable Installations Disconnect Fill and Drain Hose from faucet adapter. 4. Using a Phillips screwdriver, remove the two (2) screws on the back panel as shown in Figure Disconnect the lid lock harness (see Figure 4). 3. Remove the two (2) larger Phillips screws (circled in Figure 4) securing the lid lock assembly to the top panel. Remove lid lock assembly from washer. NOTE: The four (4) smaller Phillip screws on the lid lock assembly allow access to the internal components. Disconnect Lid Lock Harness Lid Lock Assembly Figure 4 Remove two Phillips Screws Figure 1 5. Using a Phillips screwdriver, remove one screw from each side of the washer as shown in Figure 2. Remove one screw on each side of cabinet 4. Reverse procedure to reinstall the lid lock assembly. WARNING: Be aware of the Out of Balance Switch when lowering the top panel. Lid Lock Assembly Internal Components Lid Reed Switch Lock Switch Lock Solenoid Figure 2 6. Slide top panel forward slightly and then lift up. Prop up top panel so it will not fall. NOTE: If necessary, undo wire tie to allow slack in main harness and pressure hose between top panel and lower cabinet Amana Compact Washer Lock Pin Figure 5 - Lid Lock Assembly (Locked State)

47 Removing the UI/Control Board COMPONENT ACCESS WARNING Locking Tab Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Locking Tabs Figure 2 7. Disconnect harnesses from UI/Control Board (see Figure 3). NOTE: Harness connectors are color coded to match the board connectors. Removing the UI/Control Board IMPORTANT: Electrostatic Discharge (ESD) Sensitive Device. Failure to follow the ESD precautions outlined at the beginning of Section 3 Testing may destroy, damage, or weaken the main control assembly. 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Permanent Installations Disconnect hot and cold inlet water hoses and remove drain hose. or Portable Installations Disconnect Fill and Drain Hose from faucet adapter. 4. Perform the 2 procedures on page 4-10, Lifting Top Panel and Removing the Lid Lock Assembly prior to performing the following steps. 5. Using a Phillips screwdriver, remove the seven (7) screws (circled in Figure 1) securing the UI/Control Board to the top panel. Figure 1 Figure 3 8. Reverse procedure to reinstall the UI/Control Board. WARNING: Be aware of the Out of Balance Switch when lowering the top panel. UI/Control Board Connectors Connector Color Component(s) CN1 Red Power Cord CN2 White Motor & Capacitor CN3 Yellow Water Inlet Valves CN4 White Drain Pump & Shifter Motor CN5 Blue Lid Lock Solenoid CN6 Red Pressure Sensor CN7 White Lid Lock Switches CN8 White Out of Balance Switch 6. Lift the UI/Control board away from the top panel and flip the board over exposing the component side. Using a small flat blade screwdriver, unclip the three (3) locking tabs to release the plastic shield protecting the high voltage side of the board (see Figure 2). Amana Compact Washer 4-11

48 COMPONENT ACCESS Removing the Basket Assembly WARNING Removing the Basket Assembly 1. Using a Phillips screwdriver, remove four (4) screws from the top of the tub ring (see Figure 3). 2. Release the 3 tub ring tabs and remove tub ring (Figure 3). 3. Using a large flat-blade screwdriver, remove the impeller screw. Remove the impeller and washer (see Figure 3). Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Tab Lifting Top Panel Impeller Screw 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Permanent Installations Disconnect hot and cold inlet water hoses and remove drain hose. or Portable Installations Disconnect Fill and Drain Hose from faucet adapter. 4. Using a Phillips screwdriver, remove the two (2) screws on the back panel as shown in Figure 1. Tab Figure 3 Tab NOTE: Use of 2 hooks may aid in lifting the impeller away from basket. 4. Remove impeller washer and set aside for reassembly (see Figure 4). Do not lose! 5. Using a 10mm socket, remove the four (4) basket bolts (see Figure 4). Lift basket and remove from washer. Remove two Phillips Screws Impeller Washer Figure 1 5. Using a Phillips screwdriver, remove one screw from each side of the washer as shown in Figure 2. Remove one screw on each side of cabinet Figure 2 6. Slide top panel forward slightly and then lift up. Prop up top panel so it will not fall. NOTE: If necessary, undo wire tie to allow slack in main harness and pressure hose between top panel and lower cabinet Amana Compact Washer Figure 4

49 COMPONENT ACCESS Removing the Rear Panel (Access Connector Bundle) WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Removing the Rear Panel Remove seven Phillips Screws 1. Unplug washer or disconnect power. 2. Turn off water supply to washer. 3. Permanent Installations Disconnect hot and cold inlet water hoses and remove drain hose. or Portable Installations Disconnect Fill and Drain Hose from faucet adapter. 4. Using a Phillips screwdriver, remove the seven (7) screws on the back panel as shown in Figure Lift up and remove back panel from washer. 6. Reverse procedure to reinstall the rear panel. Figure 1 - Back Panel Screws Accessing the Connector Bundle The connector bundle contains the connections and testing points for the Motor Capacitor, Drive Motor, Drain Pump, and Shifter Motor. The connectors are protected in a plastic bag, wrapped in insulation, and bundled with electrical tape. 1. With rear panel removed, locate the connector bundle wire-tied inside the left side wall of washer cabinet (see Figure 2) 2. Undo the wire ties securing the bundle to the side wall. Remove the tape, insulation and bag to access the connectors. Connector Bundle Figure 2 - Connector Bundle Amana Compact Washer 4-13

50 COMPONENT ACCESS Removing the Motor Capacitor WARNING Connector Bundle Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Motor Capacitor Removing the Motor Capacitor 1. Unplug washer or disconnect power. 2. Perform the procedure on page 4-11, Removing the Rear Panel prior to performing the following steps. 3. Perform the procedure on page 4-11, Accessing the Connector Bundle prior to performing the following steps. 4. Disconnect the wire harness to the motor capacitor (RED and YELLOW wire connector in the connector bundle). See Figure Using a Phillips screwdriver, remove the two screws securing the motor capacitor to the inside wall of the left side panel (see Figure 1). Remove motor capacitor. 6. Reverse procedure to reinstall the motor capacitor. Capacitor Screws Capacitor Harness Figure 1 - Capacitor Removal 4-14 Amana Compact Washer

51 WARNING Removing the Drain Pump COMPONENT ACCESS 5. Remove the drain harness retainer clip (Phillip screw). See Figure 2. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Removing the Drain Pump 1. Unplug washer or disconnect power. 2. Perform the procedure on page 4-11, Removing the Rear Panel prior to performing the following steps. 3. Perform the procedure on page 4-11, Accessing the Connector Bundle prior to performing the following steps. 4. Disconnect the wire harness to the drain motor (WHITE and VIOLET wire connector in the connector bundle). See Figure 1. Figure 2 6. Slide off hose clamp and remove drain hose from drain pump assembly (see Figure 3). Drain Hose Clamp Figure 3 Drain Pump 7. Lay washer on its front. Use a 10mm socket to remove two (2) bolts securing the drain pump to the bottom of the washer (see Figure 4). Remove drain pump and harness assembly. Drain Drain Pump Harness 8mm Drain Pump Bolts Figure 4 8. Reverse procedure to reinstall the drain pump. Figure 1 - Connector Bundle Amana Compact Washer 4-15

52 COMPONENT ACCESS Removing the Actuator & Shifter Motor WARNING 6. Remove the cable clamp (circled in Figure 2) and any wire ties, if exists securing the shifter harness to the tub. Actuator Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Shifter Harness Removing the Actuator & Shifter Motor 1. Unplug washer or disconnect power. 2. Perform the procedure on page 4-11, Removing the Rear Panel prior to performing the following steps. 3. Perform the procedure on page 4-11, Accessing the Connector Bundle prior to performing the following steps. 4. Lay washer on its side. Using a Phillip screwdriver, remove one Phillip screw securing the bottom sound panel to the washer. Slide out the bottom sound panel (see Figure 1). Figure 2 Shifter Motor 7. Use an 8mm socket to remove the two (2) bolts securing the actuator to the gearcase (see Figure 3). Remove actuator. Reverse procedure to reinstall the actuator. Slide out panel Actuator Figure 3 Remove screw 8. Use a 10mm socket to remove the two (2) bolts securing the shifter motor to the gearcase (see Figure 4). Remove motor. Reverse procedure to reinstall the shifter motor. Figure 1 5. Disconnect the harness to the shifter motor (PINK and WHITE wire connector in the connector bundle). See Figure Amana Compact Washer Figure 4 Shifter Motor

53 Removing the Drive Belt & Motor WARNING COMPONENT ACCESS 6. Remove the cable clamp (circled in Figure 3) and any wire ties, if exists securing the drive motor harness to the tub. 7. Use an 8mm socket to remove the four (4) bolts securing the motor support bracket to the gearcase (see Figure 3). Cable Clamp Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Bracket Bolts Bracket Removing the Drive Belt & Motor 1. Unplug washer or disconnect power. 2. Perform the procedure on page 4-11, Removing the Rear Panel prior to performing the following steps. 3. Perform the procedure on page 4-11, Accessing the Connector Bundle prior to performing the following steps. 4. Lay washer on its side. Using a Phillip screwdriver, remove one Phillip screw securing the bottom sound panel to the washer. Slide out the bottom sound panel (see Figure 1, on previous page 4-16). 5. Disconnect the 3-wire yellow connector to the drive motor (YELLOW, BLUE, and RED wire connector in the connector bundle). See Figure 2. Figure 3 Bracket Bolts 8. Remove the drive motor ground screw (see Figure 4). 9. To remove the drive belt, use a 13mm socket to loosen the two (2) bolts securing the motor (circled in Figure 4) to provide slack to remove the belt. Remove drive belt. 10. Remove the two (2) 13mm drive motor bolts securing the drive motor to the gearcase (circled in Figure 4). Remove the drive motor, and motor spacers. Drive Motor Drive Belt Drive Motor Harness Drive Motor Ground Screw Figure 4 Figure Reverse procedure to reinstall the drive motor, spacers, and drive belt. NOTE: Be sure to reinstall the motor spacers between the motor and gearcase. Amana Compact Washer 4-17

54 COMPONENT ACCESS WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Removing the Gearcase Removing the Gearcase 1. Unplug washer or disconnect power. 2. Perform the procedures on page 4-12, Removing the Basket Assembly prior to performing the following steps. 3. Perform the procedures on page 4-16, Removing the Shifter Motor and Actuator prior to performing the following steps. 4. Perform the procedures on page 4-17, Removing the Drive Belt and Motor prior to performing the following steps. 5. Remove the gearcase ground screw (see Figure 1). 6. Use a 10mm socket to remove the four (4) bolts securing the gearcase to the bottom of the tub (circled in Figure 1). 7. Pull the gearcase away from the tub. 8. Reverse the procedure to reinstall the gearcase, drive motor and belt, shifter motor and actuator. Gearcase Bolts Gearcase Ground Screw Gearcase Gearcase Bolts 4-18 Amana Compact Washer Figure 1 - Gearcase Removal