Please Read Carefully

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1 CLUB BENEFITS Please Read Carefully Credit Card Registration - Receive a form to register your credit card details in case of theft. This data is kept securely on an off-line server. Security Newsletter Monthly - We will have a newsletter that will help keep you up- to-date on what new products or services are available to protect your assets and your family. Child Security Plus - Our secure server allows you to upload pictures of your children and their vital identifying information, giving quick retrieval for authorities in an emergency situations. Home Inventory - Our secure server allows you to upload a schedule of your personal possessions, with photographs and receipts, showing values and descriptions so that you have your records stored in a safe, secure place. You can request reports on line to provide to your insurance carriers or appraisers. Think about it; you can enter your information or send us an excel spreadsheet* and we will load your information, into your own inventory records. *Spreadsheet would need to follow our protocols Buyers Assistance - Help in finding the lowest price for appliance or electronics that you may be replacing. We help you match features and functions and then where you can get it for less. Restaurant Discount - A free $25 gift voucher good at thousands of restaurants with one or more near your location. This offer is renewed monthly for every month that you are in the club for an annual value of $ All users receive a password and log-in. Free Troubleshooting - All customers receive a free service that helps them troubleshoot problems with appliances even those not in the club. Totally free. Discount Parts - For parts not covered under the club they can be purchased at a discount or contractor rate from our very own parts department. Discount Alarm Service - All members who are interested in an alarm system for their home can get a discount when going through the Safe Secure Home Care Club. PLEASE READ CAREFULLY This service agreement, (hereinafter referred to as "APPLIANCE PROTECTION PLAN") is between Services (hereinafter referred to as, "We", "Us", and "Our") and the APPLIANCE PROTECTION PLAN Purchaser (hereinafter referred to as "Purchaser", "You", and "Your"). To provide administrative and claim handling services, Services has retained an Administrator -- Universal Administrators Services, Inc.,, Suite 101, Louisville, KY (hereinafter referred to as "Administrator"). All covered repairs will be serviced by qualified Contractors through the Administrator. I. WHAT YOUR Universal Home Services APPLIANCE PROTECTION PLAN COVERS: The provisions of the Universal Home Services APPLIANCE PROTECTION PLAN provide for the repair of covered parts and labor for "Mechanical or Electrical Breakdown" less a Homeowner Trade Service Fee or Deductible. Mechanical or Electrical breakdown is defined as failure, (not gradual reduction in operating performance due to wear and tear), of a defective covered part or faulty workmanship of a covered part. Replacement will be made with like kind and quality, and a description of all repairs will be furnished to, and signed by the Purchaser. Meaningful service will be initiated, under normal circumstances, within 48 hours of your request and will be completed as soon as possible. Emergency service is available 24 hours a day for Central Home Heating and Air Conditioning Systems, if those produ cts are named in Section II of this agreement. Service is considered an emergency when the Central Home Heating or Air Conditioning System malfunctions during a period of cold weather or when the temperature exceeds 95 degrees Fahrenheit. Safe Secure Club Terms & Conditions - Platinum 1 of 6 Last Updated - 5/20/2014 1:36:57 AM

2 II. III. IV. EQUIPMENT ELIGIBLE FOR COVERAGE UNDER THE APPLIANCE PROTECTION PLAN: [Central Heat System] [Central Air System] [Water Heater] [Kitchen Refrigerator] [Dishwasher] [Food Waste Disposer] [Range/Oven/Cooktop] [Built In Microwave] [Washer] [Dryer] THE APPLIANCE PROTECTION PLAN AGREEMENT PRICE: Platinum The agreement price is $50.95 per month, 4 quarterly payments of $139.95, 2 semi-annual payments of $ or 1 Annual payment of $ depending on the payment option you choose, for all appliances and services covered under the Universal Home Services APPLIANCE PROTECTION PLAN. Plans automatically renew unless cancelled. Application Fee is NON- Refundable. WHAT PARTS ARE COVERED: All brands and ages of equipment will be covered under the Universal Home Services APPLIANCE PROTECTION PLAN subject to availability of repair parts. Only those parts specifically named are eligible for coverage: [Central Air Conditioning: (Electric) Condenser, Defrost Heating Element, Standard Thermostat, Fuse, Relay, Transformer, Motor, Compressor, Pulleys, Timer, Fan Control, Bearings, Fluid Pump, Switches, Electrodes, Semi - Conductors, Rectifiers, and Electronic Circuits.] [Central Home Heating: (Gas or Electric) Gas Valve, Main Burner, Limit Control, Pilot Burner, Thermocouple, Flame Spreade r, Regulator, Standard Thermostat, Manifold, Fuse, Transformer, Relay, Igniter, Sensor, Motor, Power Pack, Bearings, Pulleys, Fan Control, Pressure Control, Pressure Gauge, Low Water Cut -Off, Sight Glass, Coupler, Power Pile, Fluid Pump, Blower, and Heat C oil.] [Water Heater: (Gas or Electric) Gas Valve, Main Burner, Limit Control, Pilot Burner, Thermocouple, Flame Spreader, Regulator, Standard Thermostat, Manifold, Relief Valve, Vent Damper, and Electrical Heating Element.] [Range: Gas Valve, Main Burner, Pilot Burner, Thermocouple, Manifold Transformer, Relay, Regulator, Standard Thermostat, Igniter, Fuse, Sensor, Power Pack, Seals, Surface Unit Controls, Programmed Cooking Controls and Elements.] [Microwave Built-In Door Interlock Electrical Switch, Touch Pad/Controller, Control Board, Power Supply, Motor, Related Electrical Parts]. [Refrigerator: Condenser, Defrost Heating Element, Standard Thermostat, Fuse, Relay, Transformer, Motor, Compressor, Pulleys, Timer, Fan Control, Bearings, Pump Motor, Swit ches, Electrodes, Semi- Safe Secure Club Terms & Conditions - Platinum 2 of 6 Last Updated - 5/20/2014 1:36:57 AM

3 Conductors, Rectifiers and Electronics Circuits.] [Dishwasher: Heating Element, Pump, Drain Valve, Motor Assembly, Door Switch Interlock, Timer, Float Switch, Inter Valve, Internal Hoses, Related Electrical Parts.] [Garbage Disposal: All internal related Motorized or Electrical Parts.] [Washer: Water Level Switch, Water Inlet Valve, Water Temperature Switch, Drive Basket, Brakes, Clutch Assembly, Timer, Lid Switch Touch Pad, Control Board, Power Supply, Motor, Pump Coupling, Wigwag, Drive Belt And Related Electrical Parts]. [Dryer: Gas Valve, Main Burner, Pilot Burner, Thermocouple, Manifold, Transformer, Relay, Regulator, Standard Thermostat, Igniter, Fuse, Sensor, Power Pack, Seals, Drive Belt, Surface Limit Control, Motor, Bearings, Pulleys, Timer And Electrical Heating Element Related.] V. HOW YOU GET SERVICE: To file a claim call the Administrator toll free at (800) during normal working hours Monday - Friday, 9:00AM ET - 8:00PM ET. Emergency service is available 24 hours a day for Central Home Heating and Air Conditioning Systems, if those products are named in Section II of this APPLIANCE PROTECTION PLAN. Service is considered an emergency when the Central Home Heating or Air Conditioning System malfunctions during a period of cold weather or when the temperature exceeds 95 degrees Fahrenheit. We will not pay for any services performed without prior authorization. Notice of any mechanical or electrical breakdown must be given to us immediately upon discovery and must be during the coverage period. VI. LIMIT OF LIABILITY AND CONDITIONS: 1. This agreement provides coverage on a monthly basis and is billed monthly to your Universal Home Services monthly statement. The term of this agreement begins 30 days after we receive your first payment and ends one month thereafter. It will be automatically renewed on a monthly basis until terminated. Coverage ends in the event of non-payment. 2. All owner-occupied homes, condominiums and town homes are eligible for coverage. 3. Old appliances and electronic equipment, being mechanical, may wear out. In addition, parts may not be available for older appliances and electronic equipment. In t hese cases, the following guidelines will be implemented to provide a replacement allowance. For heating or cooling equipment named in Section II of this agreement, a maximum repair / replacement allowance of $1, will be paid to the customer, if the heating or cooling equipment is ten (10) years old or older and the repair exceeds value or parts are not available to repair the equipment, the benefit will be limited to $ for the first six (6) months of membership. For appliances (non-heating or cooling) and electronic equipment named in section II of this APPLIANCE PROTECTION PLAN, a maximum repair / replacement allowance of $1, will be paid to the customer, if the appliance is ten (10) years old or older, and the repair exceeds value or parts are not available to repair the equipment, a $150 replacement allowance will be paid to the customer if the appliance repair exceeds the value or parts are not available to repair the appliance for the first six months of membership. Proof of purchase of a new heating Safe Secure Club Terms & Conditions - Platinum 3 of 6 Last Updated - 5/20/2014 1:36:57 AM

4 or cooling system or appliance is required in the form of a purchase receipt before this replacement allowance will be paid. 4. The amount we will pay for the repair or replacement of a covered appliance or electronic equipment shall not exceed the original purchase price of the covered appliance or electronic equipment. If we decide to replace the covered appliance or electronic equipment, we are responsible for replacement equipment of similar features, capacity and efficiency, but not for matching dimensions, brand, or color. We are not responsible for upgrades nor for the cost of construction, carpentry, or other modifications made necessary by existing equipment or installing different equipment. 5. Administrator assumes no responsibility unless the Trade Service Fee and/or Deductible is met. 6. In the event that there is any other collectable insurance, warranty, or guaranty coverage available to the Purchaser covering a loss also covered by this APPLIANCE PROTECTION PLAN, this APPLIANCE PROTECTION PLAN will pay in excess of and not contribute with other insurance, warranty or guaranty. 7. All equipment covered by this APPLIANCE PROTECTION PLAN must be an ongoing part of the residence and in good working condition at the time you sign up for the program and be reasonably clean and accessible at the time of service. 8. If it is determined that coverage under this APPLIANCE PROTECTION PLAN does not apply, or no covered breakdown is discovered, you are responsible for the entire co st of the repair visit. 9. If you are delinquent in your monthly payments, service under this APPLIANCE PROTECTION PLAN may be denied. 10. The price of this service may be adjusted from time to time. Notice of any price adjustment will be given to you, in writing at least thirty days prior to implementation. You may terminate the APPLIANCE PROTECTION PLAN by giving written notice prior to the effective date of increase. 11. A minimum of four appliances must be selected for coverage under this APPLIANCE PROTECTION PLAN to be valid. Enrolling in either the Package A or the Package B constitutes fulfillment of this requirement. 12. Universal Home Services APPLIANCE PROTECTION PLAN is non-transferable and is only valid to the original Purchaser/residence. 13. This is not a contract of insurance, however, the performance of this contract is guaranteed by Lyndon Southern Insurance Company; Administrative Office: 100 West Bay Street, Jacksonville, FL VII. EXCLUSIONS We are not responsible for: 1. The alteration, modification, addition, or deletion from the covered product, nor does it cover performance of routine maintenance. Safe Secure Club Terms & Conditions - Platinum 4 of 6 Last Updated - 5/20/2014 1:36:57 AM

5 2. Home Heating, Central Air Conditioning, and Heat Pump Systems: Not covered are baseboard casings, portable units, solar heating systems, fireplaces, chim neys, filters, registers, grills, clocks, timers, heat lamps, fuel storage tanks, and flues and vents, gas air conditioning systems, condenser casings, portable electric air cleaners, wall units not ducted when designed to be ducted by the original manufac turer, cabinets, cabinet pieces, painting, decoration and trim, filters and cleaners, humidifiers, driers, refrigerant, refrigerant line sets, belts, wiring, wiring harness, fuses, circuit breakers, drains, and unit accessories. Only natural gas/propane space heaters used for heating customer's entire residence are covered as central heat. 3. Refrigerator: Not covered are chilled water dispensing, Sub-Zero's and ice making controls, valves, and any other parts not named as covered in section IV of this APPLIANCE PROTECTION PLAN. 4. Consequential, indirect, or direct damages, injury or illness caused by delays, non - availability of parts, failure to service, labor difficulties and other conditions beyond the Administrator's control. We reserve the right to use qualified contractors, select parts to be used, and to restrict certain makes of equipment used to fulfill all or any part of our obligation under the terms of this APPLIANCE PROTECTION PLAN. 5. Any loss or damage arising directly or indirectly from nuclear rea ction, nuclear radiation, or radioactive contamination however such nuclear reaction, nuclear radiation, or radioactive contamination may have been caused. 6. Any material, parts or labor required as a result of; abuse, misuse, vandalism, terrorist acts, acts of war, freezing, fire, wind, water, lightening, ice, snow, explosion, mud, earthquake, pet damage, pest damage, acts of God, power or water fluctuations, flooding, riots, or military unrest; damage caused by equipment not covered; repairs covered by manufacturer's recall, warranty, or other service contract; modifications, improper installation, alterations, unauthorized repair; consequential or inconsequential damage; maintenance; or damage to exterior surfaces. This APPLIANCE PROTECTION PLAN does not cover accessories such as knobs, buttons, handles, shelves, inner door liners, etc. nor maintenance items, such as filters. Failures due to rust, corrosion, or physical damage are not covered. Food spoilage and damage to clothes are not covered. 7. The lack of capacity, adequacy, efficiency, design or improper installation of any system, appliance or electronic equipment. 8. Chemical or sedimentary build up, failure to clean or maintain as specified by the equipment manufacturer, missing parts, or structural changes. 9. Pre-existing conditions, defects or deficiencies. 10. Any service or repair associated with hazardous material treatment, removal, or disposal. The Universal Home Services APPLIANCE PROTECTION PLAN does not cover disconnection or installation of the appliance(s), nor does it cover the cost of hauling away or disposing of the covered product. This APPLIANCE PROTECTION PLAN does not cover the cost of opening or closing walls, floors, or ceilings. 11. Charges for parts and services provided without prior auth orization of the Administrator. Safe Secure Club Terms & Conditions - Platinum 5 of 6 Last Updated - 5/20/2014 1:36:57 AM

6 12. Correcting or upgrading any parts, system, appliance, or electronic equipment in order to comply with any federal, state or local laws, regulations, or ordinances or utility regulations, or to meet changes in efficiency requirements (including but not limited to, heating system efficiency requirements), or to meet current building or zoning codes requirements, or to correct for code violations. This includes any corrections or upgrades at the time of repair, which are required by law, regulation or ordinance. We are not responsible for service when permits cannot be obtained, nor will we pay any costs relating to permits. VIII. CANCELLATION OF THE APPLIANCE PROTECTION PLAN: PURCHASER may cancel the Universal Home Services APPLIANCE PROTECTION PLAN by CONTACTING Universal Home Services via mail at, Louisville, Ky or by faxing notification to Attn. Universal Home Services APPLIANCE PLAN PLUS, Supervisor. Cancellation becomes effective at the end of the current month of coverage. If this APPLIANCE PROTECTION PLAN is cancelled, the PURCHASER shall be entitled to a pro -rata refund of the paid APPLIANCE PROTECTION PLAN price for the un -expired term. We reserve the right to change or cancel this APPLIANCE PROTECTION PLAN upon 30 days written notice. However, in the event of fraud, material misrepresentation, failure to pay, or termination as a Universal Home Services customer, cancellation may be immediate. This monthly APPLIANCE PROTECTION PLAN will automatically expire at the end of the monthly term for which the monthly agreement price has not been paid in advance. Once this APPLIANCE PROTECTION PLAN is cancelled, you will be subject to a (30) thirty -day waiting period if you choose to join the APPLIANCE PROTECTION PLAN again. In the event of cancellation for fraud or material misrepresentation, we may demand immediate payment of the cost of all services provided to Purchaser, less any payments made. Copyright 2013 Home Safety Associa tion of America - All Rights Reserved. Safe Secure Club Terms & Conditions - Platinum 6 of 6 Last Updated - 5/20/2014 1:36:57 AM