Customer Checklist: 136 New Freedom Rd. Clementon, NJ (856) Issue 1, March 2012

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1 136 New Freedom Rd. Clementon, NJ (856) Issue 1, March 2012 Welcome Back! We hope everyone had a great holiday season and a nice winter. This season marks Quality Landscaping, Inc. s 35 th year of business, therefore we are even more excited than usual to kick-off the season! We worked extra hard this winter, especially since there was hardly any snow, to make the necessary changes and adjustments to better serve you. We realize that during these economic times landscaping maintenance is viewed as more of a luxury then necessity. Therefore, we would like to take this opportunity to thank you again for letting us continue to service your property. As you may have already seen with the grounds maintenance proposal, we are offering many types of discounts and payment plans this season. Also, we will be running more discounts and promotions throughout the season. Look for these in our newsletters, on our Facebook page, with your maintenance slip, and in your mail with your invoice. Also, provide us with your address, if you have not already done so, we will be sending out two s a month that may include discounts. The first discount we are running is the Friendly Neighbor Discount. If you recommend us to one of your neighbors for any grounds maintenance service and they do schedule a service with us, we will take $15.00 off your next mowing service. Your neighbor must make us aware of the recommendation when they approve the work. This discount will run until April 30 th. If you have any questions or concerns, please call us at x 11. Customer Checklist: Send back your 2012 grounds maintenance proposal Schedule your irrigation system start-up Call to set-up an estimate for any new landscaping you would like to have done Send in your address to receive information and discounts throughout the season Like us on Facebook Contact us with any questions or concerns you may have before the season starts Enjoy spring! What to expect this season: Our supervisors will be checking on the work of our crews more frequently this season. When coming out to do an inspection, we will knock to let you know we are here. Look for us walking around your property. If you checked off to have spring services done, i.e. clean-up, mulching, etc., we will be out in the middle of the month, weather permitting. We will try our best to send same foreman from the 2011 season to your property this year. If you have specific requests, please let us know and we will try our best to accommodate you. As stated above, we will be offering many promotions and discounts this year. Be sure to check your mail, and our Facebook page for these discounts and information. Like us on Facebook and get up-to-date information and discounts! Questions, concerns, comments, or suggestions for our newsletter? Contact Kerri at Did you know? Quality Landscaping, Inc. was founded in June of 1977 after owner, Mike McNally, graduated high school.

2 Issue 10, December 2011 Let us take the hassle out of your holiday. Between shopping, holiday parties, and other obligations, the holiday season can be a very busy time of year. Let Quality Landscaping take care of all your outdoor holiday decorating. Our services include: Pricing that can be done over the phone or, if requested, estimates using graphic designs can be provided Installing your lights or supplying you with new lights and installing them Setting up all other outdoor decorations Service calls after the installation if any problems occur Removing lights and/or decorations at your convenience after the holiday season We have experienced technicians who can give you the outdoor décor that you are looking for this holiday season. Call today for more information or for an estimate, Appointments are filling up fast so don t delay! Thank You For Another Great Season: With this being our last newsletter of the year, we would like to take the time to thank you for your business this year. We try our best to provide you with excellent service throughout the season. We also realize that during these economic times there are cost cutting measures that need to be made, therefore we appreciate your continued service more than ever. Also, thank you to those who responded to our customer survey, your feedback is greatly appreciated. If you did not receive a survey and would like to fill one out, you can do so on our website, From all of us at Quality Landscaping, Inc. we would like to wish you and your family a Happy Holiday and a wonderful New Year! See you in Tips for Staying Safe In The Snow: If there is a threat of a winter storm, try to avoid traveling as much as possible Make sure you have the basic necessities in your home such as flashlights, bottled water, canned foods, batteries If you do happen to drive somewhere, do not tailgate or use cruise control If you plan on shoveling your driveway or sidewalk, shovel frequently! Do not wait until the snow piles up, it will be much harder When shoveling, lift with your legs not your back Before walking outside, check your surroundings and be cautious of icy or slick spots Let us know what you thought of our newsletters this year, contact Kerri at x 11 or at ATTENTION HOMEOWNERS: Please note that Quality Landscaping, Inc. does sell ice melt for your walks during the winter. If you have any questions, concerns, or would like to find out more please call Tyler at x 19!

3 Issue 9, November 2011 Now is the time for Firewood As stated in past newsletters, Quality Landscaping sells firewood throughout the season. We carry both 100% Oak or Mixed Hardwood. The range of quantities can be purchased starting at 1/16 of a full cord. All firewood is 16 to 20 inches in length and ready to burn! You can come to our yard and pick up the firewood or we can deliver it to your home. For delivery, a minimum of a half cord of firewood must be purchased. For an additional fee, we can also stack the firewood for you. If more information or to place an order, call x 19! Information about Fall Clean-Ups: Within the new couple of weeks it will be time for us to start performing fall clean ups. Our fall clean-up consists of raking down your lawn, collecting all leaves from your lawn and your beds, and placing them at your curb line for township pick-up. If you have signed up for a fall clean-up with your grounds maintenance proposal, you will automatically be put our schedule. However, if there is a specific week you would like your clean-up done, please call us at x 11. We try our best to coordinate your fall clean-up with your township pick-up schedule. Your leaves will be put at your curb line unless you have specified you would like us to haul them away for an additional charge. If you have not signed up for a fall clean-up, please call today to receive pricing and get on our schedule! The Holiday Season Is Approaching Between shopping, holiday parties, and other obligations, the holiday season can be a very busy time of year. Let Quality Landscaping make it less stressful by having us take care of all your outdoor holiday decorating. Our services include: Pricing that can be done over the phone or, if requested, estimates using graphic designs can be provided Installing your lights or supplying you with new lights and installing them Setting up all other outdoor decorations Service calls after the installation if any problems occur Removing lights and/or decorations at your convenience after the holiday season We have experienced technicians who can give you the outdoor décor that you are looking for this holiday season. Call today for more information or for an estimate,

4 Issue 8, October It s Not Too Late To Think About Landscaping: Many homeowners often think that since the warm weather is over the time has passed to have landscape upgrades done to their home. Fall is actually one of the best times, along with spring, to do planting. Since it s not nearly as hot and the days are shorter, the new plant material actually thrives more than it would during the summer months. In the summer, while you still can do planting, you need to be much more concerned with temperatures and watering. This is also a great time of year to think about hardscaping, especially fire pits. When the air starts to get crisp and you want to enjoy the fall at night, a fire pit is ideal. It can give off that slight bit of warmth that you need to stay comfortable. Not to mention, it is truly a great asset to your backyard. Fire pits are great for parties and social settings. Also, your children will love coming back from trick-or- treating and roasting marshmallows around their new fire pit! Whether it be a fire pit, new patio, or a retaining wall, it s not too late to dress up your property for the fall. Give us a call for a FREE estimate on any type of landscaping work, ! Valued Customer Check List: I have called to schedule my irrigation system winterization, x 16. I have sent back and scheduled my fall lawn renovation so my lawn can become healthy and beautiful again. I have joined Quality Landscaping, Inc. s Facebook page so I can receive promotions and discounts towards services,. I have taken part in Quality Landscaping, Inc. s Stimulus Program by using one or more coupons from the stimulus flyer. I have scheduled to have my spring flowers taken out and mums put in by Quality Landscaping. I have looked into buying firewood from Quality Landscaping to prepare for the cool fall nights! It s not too early to start thinking about your outdoor holiday decorating! Call today for a FREE estimate! Tips for Planting Chrysanthemums: Try not to plant mums directly under a street light or other nightscape lighting, mums flower in the dark hours. This is why they do so well in the Fall, they don t need as much sun. Mums planted in the ground tend not to need as much water as one left in containers. To avoid your mums wilting, check the soil every day, make sure it s moist! It s not too late to take part in Quality Landscaping s Stimulus Program! Remember all coupons are valid for a one time use until November 31, 2011!

5 Issue 7, September Do you want to turn your lawn around? Fall is the best time to restore your lawn after the extreme conditions of this summer. Just as every golf course does, your lawn should receive the same treatment. It may help your lawn start looking the way you want it to again. Services include: Machine dethatching and raking Machine slice-seeding Machine aerating Our experienced crew will do what it takes to repair and restore the bare, thin, crabgrass infested areas of your lawn. Our technicians are highly experienced and knowledgeable in this type of lawn care service. Pricing is based on square foot and includes over-seeding, liming, and starter fertilizer. If you have any questions or concerns please feel free to give us a call, Looking to add color to your yard? Fall is also the time to change out your spring flowers with new fall plantings! Varieties include multi-colored pansies and chrysanthemums, also known as mums. Purple and white kale are also a typical fall planting choice. The areas where we plant will also receive a light cover of new mulch. Be the envy of all your neighbors and give us a call to schedule your fall plantings today, x 11! It s not too early to schedule your irrigation system winterization! Remember, your irrigation system needs to be blown out, which is technically known as a winterization. Call our office, x16, to set up this service. Appointments fill up fast, so the sooner you set a time that s convenient for you the better! We encourage this service to be performed in the months of October and November, before Thanksgiving as a rule of thumb. The cost of this service is based on the number of zones your system has. If you do not get your system winterized before the first freeze of the year your pipes could crack, please be aware that this type of repair could be costly! Therefore, be proactive and schedule your appointment now! Quality s Economic Stimulus Package: Starting this month, look for coupons in the mail for our services and supplies!

6 Issue 6, August 2011 What you probably don t know about your Nightscape lighting Nightscape lighting is a good way to brighten up your home at night. It also can allow you to see your property better from the inside of your home. Some use it as another sense of security aside from a burglar alarm. It can deter intruders from coming onto your property, knowing that they can be easily seen. However, your nightscape lighting should be checked on a bi-weekly or monthly basis. If you do not inspect your nightscape lighting regularly you may not know when bulbs are out or when your lights need to be adjusted. One of our nightscape technicians will be able to check your system from breaks or adjustments. Please give us a call to set up an appointment, x 16. Do you want to make the outside of your house look brand new? Pressure washing is one of the best hidden secrets to make your house look as good as new! Pressure washing can remove mold and dirt from sides of your home, pavers, or deck. Pressure washing can be done pretty much any time of year, weather permitting. Many may not know that Quality Landscaping, Inc. does offer this service. We can schedule you for a free estimate and can give you a price at the end of the estimate. Typically, we will send a one or two man crew out to perform the service. If you have any questions, concerns, or would like to schedule an estimate please give us a call, x 11. Fun facts you may not know about Quality Landscaping, Inc. The company started out of Somerdale, NJ and relocated to Clementon, NJ in 1982 We are in our 34 th year of business Over 12 of our employees have been with us over 10 years Our headquarters sits on 5.25 acres of land We have 29 trucks on the road 5 days a week We are open 24 hours during a snow storm, call and hear for yourself! 30% of our customers have been using us for over 10 years "Yup, gardening and laughing are two of the best things in life you can do to promote good health and a sense of well being." - David Hobson

7 Issue 5, July 2011 Thank You For Being A Valued Customer: We would first like to take the opportunity to thank you for your continued business. We sincerely appreciate every one of our customers. Quality Landscaping, Inc. is always striving to provide you with professional grounds maintenance services. If at any time you may have a question or concern about any of our services and/or employees please do not hesitate to contact us. The Customer Service Department can be reached at x 11. A representative will help resolve any issue or concern. Also, if you would like us to continue providing maintenance services to your property throughout the winter months we would be happy to give you a proposal. These services may include blowing down the entire property, picking up any debris, gutter cleaning, pressure washing, maintaining outdoor lighting, etc. We also specialize in holiday lighting services, please call for pricing and/or to set-up an estimate. Once again, we would like to thank you for letting us provide you with our services! July Is The Best Time To: Check your irrigation system for any problems Adjust start times on your irrigation system to be in line with the weather Apply a slow release, non burning fertilizer to your lawn Inspect your lawn daily to make sure it is being watered and treated properly Relax and enjoy your landscaping! Did you know? Oprah Winfrey s home in Santa Barbara contains the largest amount of green space in the area and is always well manicured. The flower with the world's largest bloom is the Rafflesia arnoldii. This rare flower is found in the rainforests of Indonesia. It can grow to be 3 feet across and weigh up to 15 pounds! Giant Sequoias which only grow in Sierra Nevada, California, are the world s biggest trees (in terms of volume). Jerry Seinfeld s home in East Hampton, NY sits on over 14 acres of rolling lawns and naturalized landscaping. Did You Know? On July 4, 1776 the estimated number of people living in the newly independent nation was 2.5 million. On July 4, 2011, the nation s estimated population is million.

8 Issue 4, June 2011 Irrigation Watering Tips To Help Your Lawn: 1) Adapt your watering schedule to the weather and the season. 2) Familiarize yourself with the settings on your system so you are able to tell if it is not running correctly or if the settings need to be changed. 3) Water only when needed, watering too much and too frequently results in shallow roots, weed growth and diseases. 4) Water after sunset and before sunrise when winds are calm and temperatures are a little cooler. This will help reduce evaporation. 5) Install a rain shutoff switch, they are inexpensive and effective. Required by law in many states, these moneysaving sensors turn off your system in rainy weather and help to compensate for natural rainfall. Please feel free to call with any questions about this product, x 15. What should you expect with your trimming and pruning service this month? If you signed up for this service, you will be scheduled sometime in June, depending when we are in your area. However, if you would like this service to be done on a specific date, please call x 11 and we will be more than happy to accommodate you! If you would like removal and/or replacement of any overgrown shrubs, we can give you a quote for this as well! After we have completed your trimming and pruning service your shrubs should look tight and even if next to each other! If you should have any questions or concerns please do not hesitate to contact us! What are the benefits of keeping your landscaping looking well maintained throughout the year? Your landscaping is the first thing visitors see when they visit your home and you only get one first impression. Having nice landscaping will impress visitors immediately! Also, with the stress of everyday life, home is where most people can kick back and relax. A well maintained property can help reduce stress and bring joy to a bad day. Having healthy plants around helps produce healthy air quality, therefore keeping trees and shrubs well maintained can keep healthy air in the environment! Lastly, your home is one of the largest, if not the largest, investments you may make. Therefore, you should take pride you in the inside and the outside of your investment! Also, nice landscaping will add value to your property. As you can see, there are many benefits to having well maintained landscaping! Thank you for reading our newsletter! Please use this 10% off coupon towards your next service. This coupon is valid until Humor Corner: "What did the carrot say to the wheat? Lettuce rest, I'm feeling beet." - Shel Silverstein

9 Issue 3, May 2011 What is included with your mowing service price? Whether we are performing mowing services weekly or bi-weekly at your property, you should expect the same quality of service. Generally, at a residential home, you will see a two man crew cutting, edging, weeding, spin trimming all obstructions, and blowing the property down. Also at each visit, the foreman will inspect the property for any tree, shrub, or lawn problems. The foreman will take notes and someone will notify you of any problems found to we can get them resolved immediately. You will also notice that while other landscaping companies have begun to whip edge the property, Quality Landscaping still continues to How can you liven up your property this month? Now is the time to start thinking about flowers. Annuals can really brighten up your property. We would be happy to give you a quote for installing flowers at your home. We can offer a wide range of color options and types. Also, if you are interested in planting flowers yourself, stop by our Supply Center! Quality Landscaping s Supply Center is open 6 days a week, weather permitting. While here, we can also give you tips about planting the flowers. You will also be able What should you look for in your lawn this month? Dandelions and other such broadleaf weeds may appear in your lawn this time of year. Step 2 of our Lawn Care Program will help treat this problem. If you should have any questions or concerns about the Step 2 treatment or broadleaf weeds, please call Tim Hall at x 20. How is our service so far this year? Please contact Kerri at ext. 11 with any customer service concerns! We strive to make sure all of our Humor Corner: Pete Moss loved Rhoda Dendron, but Rhoda Dendron could not keep her eye off Doug A. Pitt!

10 Weekly Newsletter Newsletter Issue 2, April New Freedom Road Clementon, NJ (856) Suggestions to Kick-Start Your Landscaping: o Remove leaves, debris, and excess mulch from your beds o Re-define bed lines and tree rings o Install a fresh layer of mulch o Rake matted lawn areas o Apply fertilizer and preemergent crabgrass preventer. We are now offering soil testing services! Call x 20 for details! Irrigation System Start-Up Tips: o Activate system to be running as soon as temperatures reach around 60 degrees o Run system between rainfalls to get your lawn greening up o If your system is not working properly have it checked out by our experienced technicians Do you have a good story or thought to share about our company? If so, we would love to hear your testimonial. You can or mail it in to us! Questions, concerns or ideas for our newsletter? Contact Kerri at x 11 or at Tip of the Month: Make your the mulch layer in your beds does not exceed 2 in depth. Excess mulch can kill shrubs that are in the beds!

11 Quality Landscaping, Inc Newsletter March 2011 Vol. 1 Issue New Freedom Road Clementon, NJ (856) March Check List: Send in your 2011 signed grounds maintenance proposal Schedule your irrigation start-up for April or May Call to get any of your questions or concerns answered Street Address Suite 555 City, State E: @address.com P: M: F: Issue 1, March 2011 What is new at Quality Landscaping, Inc? Since last season one of the most important changes we have made is to our grounds maintenance proposals, which you may have already noticed. We added information we felt was necessary to provide you with. Also, being that we are a full service company we felt it was important to incorporate irrigation into the proposal. We are now offering a 5 Visit Program, which we believe will help your lawn stay correctly irrigated. For questions on the program, call our office today! We hope you find our new proposal helpful. If you should have any questions or concerns on the proposal, please do not hesitate to contact us! Why is Lawn Care important? While watering and mowing your lawn are important, they aren t always enough to grow a healthy lawn. A lawn requires certain nutrients that irrigation alone can not provide, this is why the Lawn Care program is important. Our program is designed to provide the proper amounts of fertilizer and insect control to your lawn at the correct times of the season. Without a lawn care program, your lawn may suffer if we do not get the proper amount of rain. Rain provides nutrients that irrigation systems can not, however generally in the spring and summer we do not get enough rain to help ensure the lawn gets to proper amount of nutrients. It is also important to remember that once fertilizer goes down on the lawn, in most cases, it will need to be watered in so that the fertilizer is effective. Please note, that your Lawn Care page of your Grounds Maintenance Proposal explains which steps are most important to be watered in. Lawn Care and Irrigation go hand in hand and are both very important in making sure your lawn stays healthy. For more information, discussion, or questions please contact our office at x 14. Tip of the Month: It s time to get some weed control down. Step 1 of the Lawn Care program and Treflan can help control weeds and can stop them before they start. If you stop the weed before it gets out of the ground the lawn looks better. March is about preventing weeds!