GradeShift UDL QUICK GUIDE & INSTRUCTION MANUAL

Transcription

1 GradeShift UDL QUICK GUIDE & INSTRUCTION MNUL

2 This guide contains information taken from the UDL Installation Manual. full copy of the manual can be downloaded from Please note that all page references made in this guide refer to the UDL Instruction Manual. 2

3 SiTe SurVey it is strongly recommended that a site survey is conducted prior to installation of a DualCom to confirm that an adequate radio (gsm/gprs) signal strength is available at the site. efore visiting the site, call CSL Technical Support on the contact details below and ask for a GPRS signal strength prediction. For this, you will need to have the Post Code of the site available and you will be advised if there is GPRS radio coverage at the proposed site. Use of the GPRS Signal Strength Test Kit is recommended to survey the proposed site for adequate signal strength and to locate the point of strongest signal. See erial Siting on Page 12 for more information. Make a note of this point and use it when installing the DualCom aerial. If there is no GPRS radio coverage at the proposed site, the DualCom will be unable to use the radio path for alarm reporting, polling or programming of the DualCom or the associated Control Panel. If there is an insufficient quantity of base stations or the radio signals they provide are weak the radio path will be unreliable. It is recommended that DualCom has a minimum of 2 base stations available with 40% or greater signal strength on one and at least 30% on the other base station. TeChNiCl SuPPorT If you have installed the DualCom in accordance with these instructions, checked all the above points but are still experiencing problems please contact CSL Technical support. CSl Technical Support helpdesk UK Tel: +44 (0) Ireland Tel: support@csldual.com Hours: to weekdays, to Saturday. The CSL web site: contains the latest copies of all manuals for all CSL products. Please ensure that you are working from the latest version. You can also download associated information and software samplers. Sales, shipping and contact information is here too. 3

4 instlltion 1. Site the aerial at the point of strongest signal ensuring that it is within the protected area. This point will be identified during the Site Survey (see previous page). The best place of aerial installation is usually the highest point in the building and well away from metal roofs and metal walls. See erial Siting on Page 12 for more information.the DualCom is supplied with the CS2057 aerial. This includes a 5m coax lead and is pre-fitted with a plug for connection to the DualCom. 2. Totally power down the Control Panel, both mains and battery. 3. Where required, fit the CS2351 Expansion Card to the DualCom. lternatively, for dual path operation, fit the CS5355 Wired LN(IP) Card or CS5385 PSTN Card. ll Cards include 4 additional pin triggering input terminals and 4 remotely controlled output terminals. See pages Note: Only one of these cards can be fitted at a time. Where a LN(IP) Card is fitted, connect the LN Card to the LN using a Cat 5 (or higher grade) cable fitted with an RJ45 plug. See pages Where a PSTN Card is fitted, connect the PSTN Card to the PSTN telephone line. See Pages For security installations, only use serial connection for other equipment that is using the same telephone line. 4. Connect the DualCom to the Control Panel: Where pin triggering is used, connect the input triggers to the DualCom s terminals. See pages Some panels have a plug-on digi-modem conforming to the Scantronic plug-on footprint. Where this is available, many connections required between the panel and the DualCom may be achieved using the CS2325 Plug-on dapter. See pages Where Dial Capture is used, connect the DualCom Dial Capture terminals to the Control Panel s digi-modem telephone line terminals. See page 18. Where the 485 us is used, (Honeywell Galaxy, Dimension & Flex panels) plug the supplied CS pin lead into the DualCom s 485 us Port and onto the panel s matching 485 con- nection. See page 17. Where the 232 Serial Port is used, connect the supplied CS pin plug into the DualCom s 232 Serial Port and connect the wires to the panel s serial port connection. Note that the Tx and Rx wires must not be swapped when making connection. See page 17. Note: Where connection to the panel is by Dial Capture, 485 us or 232 Serial then pin triggering to the DualCom s input terminals is also active. These inputs may be triggered by the same or another control panel, e.g. a Fire panel. Note: regardless of the Panel/DualCom connection method used, always connect DualCom s input 4 from a Set/unset output on the Control Panel. See ppendix Connect to the output relays Fault and ux as required. When installing to PD6662 standards, ensure that fault reporting from the DualCom to the Control Panel is configured as required. See pages Connect the aerial to the DualCom. See page 13. 4

5 instlltion (CoNTiNueD) 7. Connect the 9-30v terminals to the Control Panel or Power Supply output (often called ux supply or DC power ). See Fig 2 and page 21. (This step is not required when the CS2325 Plug-on dapter is used) 8. Reconnect the mains supply to the control panel. The DualCom is now ready for testing. SySTem TeSTiNg ensure you have informed your rc that you are ready to test your DualCom. 1. When the Control Panel is powered-up, the DualCom will initialise. This will take about 1 minute. ll LED indications showing operation status and fault conditions are listed in ppendix Use the & buttons to start the Input Learning feature. See ppendix 1, Tables 30 & 31. Input Learning is fully described further on in this leaflet. 3. Where the CS2385 PSTN Card or the CS2355 LN(IP) Card is fitted, use the & uttons to enable the Card. See ppendix 1, Table 32. Use the & uttons to disable the Telephone Line where this has not been fitted. See ppendix 1, Table 32. Use the & uttons to select a telephone pre-digit 9 when the DualCom is connected to an extention of a PX. See ppendix 1, Table To test all communication paths to the RC, use the & uttons to start the test calls. This will cause the DualCom to send a test signal to the RC on all active paths, e.g. GPRS (radio), Wired LN (internet/ip) and the PSTN telephone path. See ppendix 1, Table 30. During communication the Radio & Wired path LEDs will flash and the display will show C1, C2, C3 and to indicate the progress of the call. See ppendix 1, Tables 29 and Contact the RC to ensure that all paths have successfully sent test calls and that the RC operator can see them on their screen. 6. From the Control Panel s keypad, trigger calls for all used channels, e.g. Intruder, Open/close, P/ and Fire circuits. Note: Test calls are sent on all paths to the RC. When alarm calls are sent, all DualCom paths are activated, but only one alarm call will be received. This will be via the path that is the first to send the alarm call to the RC. 7. Simulate a path failure and confirm that it is detected and signalled to the RC. For quicker testing of PSTN, LN(IP) and radio path failure detection, use the & uttons to select Test te mode. Detection of path failures will now be much quicker than for normal operation. See ppendix 1, Table 30. Simulate a Radio path failure. Disconnect the aerial lead from the DualCom and wait until the fault is actioned by the DualCom (typically 50 seconds). Observe the radio fail message being sent via the PSTN or LN(IP) path. Replace the aerial lead in the aerial connector on the DualCom. Then observe the restore message being sent via the radio path. 5

6 SySTem TeSTiNg (CoNTiNueD) Where the PSTN Card is fitted, simulate a PSTN path failure. Remove the PSTN wires from the PSTN Card s & terminals then wait until the fault is actioned by the DualCom (typically 10 seconds). Observe the PSTN fail message being sent via the radio path. Replace the PSTN wires in the PSTN Card s & terminals. Then observe the restore message being sent via the radio path. Where the LN(IP) Card is fitted, simulate a wired IP path failure. Remove the LN RJ45 connector from the LN(IP) Card then wait until the fault is actioned by the DualCom (typically 10 seconds). Observe the LN(IP) path fail message being sent via the radio path. Replace the LN RJ45 connector from the LN(IP) Card. Then observe the restore message being sent via the radio path. The Test te mode will be automatically disabled after 10 minutes and whenever the DualCom is reset or powered down & up. Detection of PSTN, LN and radio path failures will return to their preset speed. 8. Contact your RC to confirm that all signals have been received. Ensure that all Restore signals are received when the DualCom input terminals return to their quiescent value. 9. If the quiescent (non-active) states of the input terminals are incorrect, i.e. positive applied/removed is inverted, then the RC will report that the larm/restore or Open/Close is the wrong way round. To correct this, use the & buttons to start the Input Learning feature. See ppendix 1, Tables 30 & 31. Input Learning is fully described on page 16. Other questions regarding DualCom programming and operation should be made to CSL Technical Support. See page To meet EN standards, DualCom is supplied with monitoring (polling) enabled on all paths. See page 11. Polling will start automatically 45 minutes after power-up. 11. Note the SIM Card number Serial Number, e.g , the NVM chip number and any security access numbers on the site records that will be stored at your office. 12. When not communicating or indicating errors, the DualCom s display will show the received radio signal strength as a percentage. E.g. 47 = 47%. Reliable operation is unlikely with a low signal strength (below 40%). If the display shows that the signal strength is low, you should improve the signal strength. See erial Siting on page 13. flashing signal strength display indicates that signal strength that may be too low for reliable operation. 13. Your DualCom is now fully tested. DualCom may be supplied as a Single path (e.g. G2r, G3r) signalling device, or a Dual path (e.g. G2, G3, G4) signalling device. Where DualCom is supplied as a Dual path signalling device and the product is not fully installed to the appropriate dual path specification then the product may not operate as designed. 6

7 eril SiTiNg lwys do a site survey to find an area of strong signal before installation. Installing a DualCom with a weak signal is bad installation practice. The DualCom is likely to suffer signal failure causing wasted site vists, time & money. The aerial should be mounted vertically at the point of strongest signal. This is usually the highest point in the building (often the loft area). large metal structures can affect radio signals. void installing the aerial directly under metal roofs or within metal skinned buildings because this will reduce the signal strength and may inhibit operation completely. If this is unavoidable, the strongest signal will be found away from the metal roof or close to large external windows or skylights. void installing the aerial close (2 metres) to cable runs, ducting, structural metalwork, metal pipes, water tanks and electronic equipment, e.g. photocopiers, fax machines etc. These can have similar effects to metal roofs. Reliable operation is unlikely with a low signal strength. If the DualCom s display shows that the signal strength is low (the signal strength value will flash), you should improve the signal strength. This may be achieved by repositioning the aerial. The aerial lead should not be cut, therefore repositioning the aerial may require that the DualCom is also repositioned. To aid repositioning, the optional extra CS2056 erial Extention lead is available. This is 5 metres long. When used, it will reduce the signal by approx 10%. Therefore, the aerial must be re-positioned to improve the signal strength by at least 10% in order to provide any benefit. n insufficient quantity of base stations or weak radio signals from them, will result in an unreliable radio path. It is recommended that DualCom has a minimum of 2 base stations available with 40% or greater signal strength on one and at lease 30% on the other. gprs Signal Strength Test Kit is ideal for surveying a site. This handheld unit can check the availability, signal strength and interference status of all surrounding ase Stations on all networks. In addition, it will identify the best location for a DualCom aerial within the building, help to avoid sources of interference and can confirm the availability of a GPRS radio service at the proposed site. See page 38. Where a GPRS Signal Strength Test Kit is unavailable, a DualCom with an aerial and fully charged battery may be used to locate the point of strongest signal. Ensure that the DualCom is fully operational then walk around the site carrying the equipment and observing the signal strength display on the DualCom. This method can not provide information on the availability, signal strength and interference status of all radio ase Stations in the surrounding area or those on other networks. For this, use of the GPRS Signal Strength Test Kit is recommended. lternatively, a mobile phone may be used. The signal strength indicator is normally a bar or line at the side of the display on the mobile telephone. Note: The mobile phone will only show the signal strength of the network to which it is connected. This method can not provide information on the availability, signal strength and interference status of all radio ase Stations in the surrounding area or those on other networks. For this, use of the GPRS Signal Strength Test Kit is recommended. When you have identified the point of the strongest signal, make a note of this point and use it when installing the DualCom aerial. remember: it is always easier to find the point of strongest signal before the equipment is installed. 7

8 CoNNeCTiNg The DulCom To CoNTrol PNel (CoNTiNueD) input Terminals Self learning 1. Setup the inputs non-active conditions by connecting a positive voltage or no voltage (0v) on each input terminal as required. This is easily achieved by connecting the Control Panel outputs to the DualCom s terminal inputs, then put the Control Panel in the day state with no activated detectors and all alarm conditions reset. Ensure that the Test output is also in the quiescent state. Leave any unused DualCom terminal inputs disconnected. Ensure that the open/unset/day state is selected on the Control Panel. Do not leave the Control Panel in the set or engineering states. 2. When the DualCom has completed its Power-up - Reset mode, the display will show the FSSI value (00-99). 3. Press the button repeatedly until P is displayed, then: Press the button 3 times. The display will show Pi. This is the Programming state. 4. Press the button 3 times. The display will show Pi with the i moving left-right. This is the Inputs learning state. 5. Press the button 3 times. The display will show Pi with the i not moving Input Learning has now been completed and the NVM has been updated. 6. Press the button once to return to the Programming state. The display will show PN. Connecting by 485 us or 232 Serial lead or Dial Capture Figs 7 shows the connections to the 232 Serial Port and the 485 us Port. ppendix 4 lists the technical details of these ports. ppendix 5 contains connection and setup information for various Control Panels No polarity Dial Capture Port Rx 0vTx +V 0v 232 Serial Port 485 us Port Fig 7 8

9 Status led indicators There are 4 status LEDs next to the & buttons. See Fig 50 and Table 29. Yellow Radio Service LED (SVC) Yellow Radio Status LED (GPRS) Green Wired Status LED (LN(IP) & PSTN) Red Panel Status LED (485 us) and uttons 7 Segment Display Fig 50 yellow SVC led Off On solid Off + blink on once every 2 secs Regular on-off flash yellow rdio led (gprs) Off On solid Flashing red WireD led ln(ip) & PSTN) Off On solid Flashing green PNel led Off On solid Flashing radio Path indications No power to DualCom radio module Power-up/reset Registration Radio ase Station detected. GSM service available. Registered on GSM. Note: GPRS service may/may not be available Not locked onto any radio ase Station. Looking for radio ase Stations ctivity indications The Radio path is not activated. No faults. No up/ downloading. Not in Input Learning mode. Communications on the Radio path are active. Path faulty ctivity indications The Wired path (LN(IP) or PSTN) is not activated. No faults. No up/downloading. Not in Input Learning mode. Communications on the Wired path (LN(IP) or PSTN) are active. Wired path faulty ctivity indications The 485 us Port connection to the Control Panel s 485 bus is not activated. No faults. No up/downloading. Communications on the 485 us Port are active. 485 us Port communications are faulty 9

10 The 7 SegmeNT DiSPly - Norml mode, ToP level menu F Received Signal Strength % - FSSI Leave F displayed for 1 second = Display Signal Strength as a number between 00 and Status Menu Supply voltage, PSTN voltage, LED test, Firmware version number Press button 3 times = Select the Status menu. See Table P TEST call & Test path failures Press button 2 times = Display eng then te. te = Speed-up the PSTN path failure detection and the radio path failure detection for 10 minutes. Press button once = Display CSl (& end te mode) Press button 3 times = Start the Test Call sequence. Call Downloader Press button 3 times = Call the Download Server. Only select this option when instructed by CSL Technical Support staff. Program Menu Press button 3 times = Select the Program menu. See Table 32. E Error Codes Leave e displayed for 2 seconds = Display the highest priority Error Code. E.g. e 22 = Error number 22. Table 30 S8 Supply Voltage Press once = Display supply voltage. E.g = 13.8 volts. 58 PSTN Line Voltage Press once = Display PSTN voltage. E.g. 51 = 51 volts. SL LED test Press button once = Switch on all LEDs and all display segments for 1 second. Su Software Version Number Press button once = Display the software version number. 8 Return to Normal Mode, Top Level menu See t in Table 30 Table 31 10

11 The 7 SegmeNT DiSPly - Norml mode - Progrm menu P i P4 Program Menu - Inputs (Self Learning) Press button 3 times = Select the input learn state. (The i will toggle, LEDs will rotate), then... Press button 3 times = Learn the current input settings for all 8 or 16 inputs and the T Test TS input. (The i will stop toggling), then... Press button = Complete Program Inputs. Program Menu & Serial Port Menu Press button 3 times = Select the 485 & Serial Port menu. See Table 34. P8 P PL P8 PP Program Menu - PSTN n flashing = PSTN disabled n on = PSTN enabled Press button 3 times = Change PSTN state. Program Menu - PX flashing = PX disabled (no dial 9 pre-digit) on = Dial 9 pre digit before telephone number(s). Press button 3 times = Change PX state. Program Menu - LN l flashing = LN disabled l on = LN enabled. Press button 3 times = Change LN state. Program Menu - Relay Menu Fault relay output, ux relay output. Press button 3 times = Select the Relay menu. See Table 33. Program Menu - Polling P flashing = Polling disabled. P on = Polling enabled. Press button 3 times = Change Polling state. PS E Program Menu - Radio Survey Press button 3 times = Select the Radio Survey state. (The dots will toggle), then... The number of GSM/GPRS radio base stations seen (greater than 15% signal strength) will be shown. Return to Normal Mode, Top Level menu See e in Table 30 Table 32 XX = Display = Push uttons 11

12 The 7 SegmeNT DiSPly - Norml mode - rely menu PP Relay Menu - Fault Outputs Number flashing = Option not selected. Number on = Selected option. Press button = Go to next option (1, 2, 3, 4), then... Press button = Select the displayed option. See Table 14 on page 20. Relay Menu - UX output flashing = UX output is normally closed. on = UX output is normally open. Press button 3 times = Change UX output state. Return to Programming Menu See PP in Table 32. Table 33 The 7 SegmeNT DiSPly - Norml mode & Seril PorT menu F P E 485 & Serial Port Menu 485 us Port = OFF, and Serial Port = OFF. Number flashing = This option is NOT selected. Number on solid = This option IS selected. Press the button to rotate around the options (0, 1, 2, 3, 4, 5) Press button to select the current option (whether flashing or not), and then return to the Programming Menu 485 Port = OFF. Serial Port = Selected Select this for: RS232 PC. This is for connection to a PC/laptop for DualCom programming. 485 Port = OFF. Serial Port = Selected Select this for: RS232 Secure. This is for OEM applications. 485 Port = Selected. Serial Port = Off Select this for: 485 Plug-on. This is for the CS2325 Plug-on dapter, and HKC 1070 panel. 485 Port = Selected. Serial Port = Off Select this for: 485 Panel us. This is for the Honeywell Galaxy range of panels. 485 Port = OFF. Serial Port = Selected Select this for: RS232 Cooper ION This is for the Cooper i-on range of panels. E Return to Programming Menu See Pn in Table 32. Table 34 12

13 The 7 SegmeNT DiSPly - CommuNiCTioN mode C 1 C2 C3 88 8L Radio Communications (lower c display) Call to RC. E.g. intruder, P, open, close, test Radio Communications (upper c display) Polling call. On radio path. Wired Communications (large C) Call to RC. E.g. intruder, P, open, close, test On Telephone line (PSTN) or on LN paths Call Progress C1 = Comms active. Dialling numbers. C2 = Comms active. Waiting for RC Rx handshake. C3 = Comms active. Sending data to the RC. = Comms successful. Data received at the RC. Dial Capture The DualCom is recieving a message from the Digi/modem in the Control Panel. Download to DualCom DualCom is being interrogated by its Programmer. Table 35 The 7 SegmeNT DiSPly - reset mode 88.. Lamp Test & Software Version number t Power-up or Reset, Lamp Test. The display shows and all LEDs will be on for 1 sec. The Software Version Number is then displayed. E.g = Version The sounder will beep twice. L8 88 8L 88 During the display of the Software Version Number, press & hold the button = Clear the pending call memory, and clear the Plug-on dapter memory. Release the button when the sounder beep-beeps. Low Supply Voltage The Supply voltage is too low for correct operation, or it is dipping low when the DualCom is active. Reset Radio Module DualCom is resetting the GSM/GPRS radio module. This will not display if the radio path has been disabled. Reset LN Module DualCom is resetting the LN interface module This will not display if the LN path has been disabled. Reset PSTN Chipset DualCom is resetting the PSTN interface chipset This will not display if the PSTN path has been disabled. Table 36 13

14 PPeNDiX 1 error CoDeS error Code Description What you Should Do 0 No Errors Lo Low supply voltage Check supply voltage 1 NVM missing or not fitted correctly Check NVM fitted correctly 2 NVM data error. Not programmed correctly 3 NVM checksum fault 4 Power fault. Voltage low etc us Port enabled but comms have failed 10 Radio. No base stations detected 11 Radio. Not registered on any GPRS network 12 Radio. No response from radio module Check NVM programming. Call CSL Tech Support Check NVM programming. Call CSL Tech Support Check supply voltage is in the volt range at all times Check the 485 us Port connections to the Control Panel or the Plug-on dapter Check aerial connection and base station signals Check SIM Card and base station signals. Call CSL Tech Support Check module is fitted correctly. Check power. Call CSL Tech Support 13 SIM Card missing or not fitted correctly Check SIM Card is fitted correctly 14 SIM Card locked/disabled. No radio path operation possible 15 SIM Card PIN number is wrong 16 Not used 17 Radio module faulty 18 Radio. Interference or jamming signals detected. 20 PSTN Card enabled but comms to it have failed 21 PSTN line DC voltage = low or none 22 PSTN. phone, fax etc. on the same line is off hook 23 PSTN. Incoming ringing detected 24 PSTN dialling attempt. No dial tone PUK Code required to unlock SIM. Call CSL Tech Support Check SIM PIN number in NVM. Call CSL Tech Support Power down. Wait 1 minute. Re- power & re-check. Call CSL Tech Support Check local radio environment. Use a CS2366 Radio Test Set Check PSTN Card is fitted correctly or disable it in the NVM Check PSTN connections to & terminals Check for another phone, fax etc. on same line as DualCom or disable detection in the NVM Disable incoming ringing with Telephone supplier or disable detection in the NVM Check PSTN connections and that the service is available (has the bill been paid?) 14

15 PPeNDiX 1 error CoDeS (CoNTiNueD) error Code Description What you Should Do 25 PSTN. ll call attempts have failed 26 PSTN. Three successive call attempts have failed 31 Radio. GPRS fault 32 Radio. GPRS communications failure 40 LN(IP) Card enabled but comms to it have failed 41 LN Ethernet cable (e.g. Cat5) not connected 42 LN(IP) Card enabled but comms to it have failed 43 No response from the Default gateway. (the Router to the Internet) 44 LN communications failed 45 No response from WN ping address Check PSTN connections and that the service is available (has the bill been paid?) Check PSTN connections and that the service is available (has the bill been paid?) Check SIM Card fitted correctly. Check GPRS service. Check SIM Card fitted correctly. Check GPRS service. Check NVM programming. Check LN(IP) Card is fitted correctly or disable it in the NVM Check LN cable is connected to LN(IP) Card. Check LN cable is correctly connected to LN/Router/Hub/ Switch at other end. Check LN(IP) Card is fitted correctly or disable it in the NVM Check LN wiring, Router, power supplies and DualCom s IP programming. Call CSL Tech Support Check DualCom s IP programming. Check Router is not firewalled. Call CSL Tech Support Check DualCom s IP programming. Check Router is not firewalled. Check Gemini Secondary Polling Server. Call CSL Tech Support 46 Not used 47 Invalid Router, Gateway or WN address Check DualCom s IP programming 48 Faulty operation detected within the LN(IP) Card. Replace LN(IP) Card 49 Faulty communications detected between DualCom & LN(IP) Card 51 Radio path. ll call attempts have failed Not used Wired path (IP or PSTN). ll call attempts have failed. 99 NVM data error. Not programmed correctly Check LN(IP) Card is fitted correctly. Replace LN(IP) Card Check all Radio settings in the NVM. Call CSL Tech Support Check all IP or PSTN settings in the NVM. Call CSL Tech Support Check NVM programming. Call CSL Tech Support 15

16 input TermiNl CoNNeCTioNS (CoNTiNueD) 16

17 input TermiNl CoNNeCTioNS (CoNTiNueD) 17

18 For a full list of current DualCom Control Panel compatibility, download the DualCom gradeshift udl installation & operation manual from the CSl website: us Connection Connection detail is shown below for Panels connected to the DualCom by 485 us. Ensure that the & wires are connected as shown (correct polarity). lways connect DualCom s Input 4 from a Set/Unset output on the Control Panel. Note that a common 0volt connection is essential between the Panel & the DualCom for 485 bus operation. Note also that a common 0volt connection is essential between the Panel & the DualCom where the optional connection is made from any switched voltage outputs on the Panel to the DualCom s pin triggered input terminals. Dial Capture Connection Connection detail is shown below for Panels connected to the DualCom by Dial Capture. lways connect DualCom s Input 4 from a Set/Unset output on the Control Panel. Note that a common 0volt connection is essential between the Panel & the DualCom where the optional connection is made from any switched voltage outputs on the Panel to the DualCom s pin triggered input terminals. 18

19 To contact CSL DualCom technical support with question on DualCom GradeShift UDL or other DualCom products: UK Tel: +44 (0) Ireland Tel: Hours: to weekdays, to Saturday. The CSL website: contains the latest copies of all manuals for all CSL products. CSL306V2 CSL306V Copyright CSL DualCom Limited