Corporate Customers. Asko Känsälä Executive Vice President. 1 08/02/2007 Elisa Corporate Customers / Asko Känsälä

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1 Corporate Customers Asko Känsälä Executive Vice President 1 08/02/2007 Elisa Corporate Customers / Asko Känsälä

2 Contents Key figures and market potential Changing market dynamics New offering Customer base structure Strategic growth initiatives Strategic and operational priorities 2 08/02/2007 Elisa Corporate Customers / Asko Känsälä

3 Major ICT player in Finland Revenue EUR 416m Personnel /02/2007 Elisa Corporate Customers / Asko Känsälä

4 with significant further market potential Corporate ICT services market in Finland EUR 4.9bn (2005) Corporate ICT services market in Europe EUR 400bn (2006)* Elisa market share: 8.5% Source: Gartner 2006 IT Services Europe Vertical Forecast Database 4 08/02/2007 Elisa Corporate Customers / Asko Känsälä

5 due to ICT`s role in enhancing productivity ICT is the most significant factor increasing productivity Elisa customer promise: We enable and assure increased productivity for our customers by utilizing our ICT-based solutions and consulting practice. 5 08/02/2007 Elisa Corporate Customers / Asko Känsälä

6 and changing role of communications Before ICT = IT Today ICT = C CEOs Perceive IT as the Biggest Single Barrier to Change Communications and Business Process Need to Be More Tightly Linked. 6 08/02/2007 Elisa Corporate Customers / Asko Känsälä

7 Enhancing productivity in customers process Production Office Customer 7 08/02/2007 Elisa Corporate Customers / Asko Känsälä

8 with our new aligned offering Elisa Production Elisa Office Elisa Customer Elisa Design 8 08/02/2007 Elisa Corporate Customers / Asko Känsälä

9 which we present to our customers as follows FLASH 9 08/02/2007 Elisa Corporate Customers / Asko Känsälä

10 We have a well balanced customer base Revenue per customer segment FY % 38% EUR 416m 16% 13% 15% Services Public Industry Strategic Mid market * *) Corporates with a personnell of above 10 persons 10 08/02/2007 Elisa Corporate Customers / Asko Känsälä

11 Fulfilling our customer promise Finnair National flagship carrier A fast and simple way to check-in with a mobile phone Valio Finnish dairy company Elisa cares all-inclusive for Valio s ICT-services Nokian Tyres Largest nordic tyre manufacturer Convenient booking and improved sales Kesko Retail and wholesale provider Enhanced customer service for loyalty program 11 08/02/2007 Elisa Corporate Customers / Asko Känsälä

12 Case: check-in process Customer needs only to reply by pushing: A 12 08/02/2007 Elisa Corporate Customers / Asko Känsälä

13 Creating growth by utilizing new enablers Elisa Production Elisa Office Elisa Customer 13 08/02/2007 Elisa Corporate Customers / Asko Känsälä

14 and by targeted bolt-on acquisitions Elisa Production Main acquisition rational Competence enhancing Customer base strengthening Scalable platform Elisa Office Elisa Design Customer proven solutions Elisa Customer Fact Sheet A leading Finnish company providing multi-channel, platform-independent IP contact center software solutions Market position: > 50% of all multichannel, platform-independent contact centre solutions supplied in Finland Net sales: EUR 2.0m FY06A EBIT: EUR 0.4m FY06A Employees: 16 Customer base: > 50 major corporate customers in Finland and Estonia 14 08/02/2007 Elisa Corporate Customers / Asko Känsälä

15 and by key customers going international 15 08/02/2007 Elisa Corporate Customers / Asko Känsälä

16 Strategic and operational priorities Achieve world-class efficiency process automation product portfolio simplification Strive for growth within communications focused ICT services market New customer aligned offering New technology enablers Targeted bolt-on acquisitions Innovative partnerships Further expand via customer-driven internationalization 16 08/02/2007 Elisa Corporate Customers / Asko Känsälä

17 17 08/02/2007 Elisa Corporate Customers / Asko Känsälä Thank You!

18 Forward looking statements Statements made in this document relating to future status or circumstances, including future performance and other trend projections are forward-looking statements. By their nature, forwardlooking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. There can be no assurance that actual results will not differ materially from those expressed or implied by these forward-looking statements due to many factors, many of which are outside the control of Elisa /02/2007 Elisa Corporate Customers / Asko Känsälä

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