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Buffalo & Erie County Public Library 2008 EXECUTIVE SUMMARY: ALL OUTLETS % of Year to Date % of 2008 2007 Change 2008 2007 Change System Total 64,753 43,806 47.8% 431,867 288,044 49.9% Contract Libraries 30,839 22,839 35.0% 197,317 152,181 29.7% City Branches 17,217 10,871 58.4% 110,613 67,284 64.4% Central Library 16,697 10,096 65.4% 123,937 68,579 80.7% Sessions / Public Access Computers Year to Date System Total 99.6 664.4 Contract Libraries 83.1 531.9 City Branches 96.2 617.9 Central Library 167.0 1,239.4

Registered Public Access Computer Sessions Adult Sessions Year to Date YTD 2008 2007 2008 2007 Juvenile Total Total Adult Juvenile Total Sessions Sessions Sessions Change Sessions Sessions Total Sessions Sessions Library Change Alden (Ewell Free) 162 7 169 184-8.2% 960 239 1,199 1,169 2.6% Amherst Audubon 1,540 260 1,800 1,821-1.2% 9,524 2,061 11,585 12,293-5.8% Clearfield 1,494 277 1,771 1,182 49.8% 9,566 1,192 10,758 7,840 37.2% Eggertsville-Snyder 745 75 820 788 4.1% 5,055 547 5,602 4,588 22.1% Williamsville 535 68 603 504 19.6% 4,095 337 4,432 4,040 9.7% Angola 591 114 705 518 36.1% 3,603 632 4,235 3,063 38.3% Aurora 795 111 906 608 49.0% 5,767 891 6,658 4,217 57.9% Boston 169 131 300 228 31.6% 1,000 1,113 2,113 1,236 71.0% Cheektowaga Julia Boyer Reinstein 1,622 222 1,844 1,458 26.5% 9,534 1,494 11,028 11,109-0.7% Reinstein Memorial 1,486 437 1,923 1,313 46.5% 10,484 2,303 12,787 8,756 46.0% Clarence 1,067 174 1,241 892 39.1% 6,482 1,544 8,026 6,154 30.4% Collins 421 330 751 596 26.0% 2,730 1,661 4,391 3,625 21.1% Concord 647 235 882 704 25.3% 3,782 1,370 5,152 5,122 0.6% Eden 275 159 434 284 52.8% 1,684 564 2,248 1,357 65.7% Elma 556 77 633 355 78.3% 2,687 566 3,253 1,974 64.8% Grand Island Memorial 607 110 717 393 82.4% 3,853 714 4,567 2,961 54.2% 1,256 286 1,542 1,418 8.7% 8,744 1,931 10,675 9,318 14.6% Lake Shore 490 81 571 370 54.3% 3,164 520 3,684 2,406 53.1% Lackawanna 1,104 401 1,505 886 69.9% 6,931 2,583 9,514 5,827 63.3% Lancaster 1,563 276 1,839 1,316 39.7% 8,787 1,254 10,041 7,938 26.5% Marilla 141 71 212 173 22.5% 917 286 1,203 1,223-1.6% Newstead 477 248 725 579 25.2% 3,088 1,112 4,200 3,610 16.3% North Collins 134 163 297 232 28.0% 978 806 1,784 1,897-6.0% Orchard Park 1,422 213 1,635 1,429 14.4% 10,500 1,737 12,237 9,877 23.9% City of Tonawanda 654 255 909 548 65.9% 3,513 924 4,437 3,968 11.8% Kenilworth 759 286 1,045 556 87.9% 5,143 1,360 6,503 3,779 72.1% Kenmore 2,467 478 2,945 1,951 50.9% 17,127 3,526 20,653 13,086 57.8% West Seneca 1,802 313 2,115 1,553 36.2% 12,797 1,555 14,352 9,748 47.2% Buffalo Crane 2,192 236 2,428 1,851 31.2% 15,655 1,418 17,073 12,073 41.4% Dudley 1,218 632 1,850 1,382 33.9% 8,392 3,257 11,649 8,576 35.8% East Clinton 680 913 1,593 390 308.5% 4,080 3,766 7,846 2,500 213.8% East Delavan 1,281 1,355 2,636 1,282 105.6% 7,936 8,173 16,109 7,437 116.6% Merriweather 2,375 1,584 3,959 2,011 96.9% 17,320 9,749 27,069 14,654 84.7% Niagara 1,501 1,187 2,688 1,593 68.7% 8,307 6,784 15,091 8,680 73.9% North Park 0 0 0 774 N/A 2,238 438 2,676 4,141-35.4% Riverside 1,198 865 2,063 1,588 29.9% 7,406 5,694 13,100 9,223 42.0% Central B S T 5,591 696 6,287 2,431 158.6% 40,343 5,186 45,529 16,144 182.0% Children's 0 470 470 406 15.8% 1 2,445 2,446 1,978 23.7% GRO 42 0 42 429-90.2% 1,379 166 1,545 2,708-42.9% HSS 9,314 584 9,898 6,830 44.9% 70,006 4,411 74,417 47,749 55.9% Teen Room System Total 50,373 14,380 64,753 43,806 47.8% 345,558 86,309 431,867 288,044 49.9% Contract Library Total 24,981 5,858 30,839 22,839 35.0% 162,495 34,822 197,317 152,181 29.7% City Branch Total 10,445 6,772 17,217 10,871 58.4% 71,334 39,279 110,613 67,284 64.4% Central Library 14,947 1,750 16,697 10,096 65.4% 111,729 12,208 123,937 68,579 80.7%

Registered Public Access Computer Sessions Library Alden (Ewell Free) Amherst Audubon Clearfield Eggertsville-Snyder Williamsville Angola Aurora Boston Cheektowaga Julia Boyer Reinstein Reinstein Memorial Clarence Collins Concord Eden Elma Grand Island Memorial Lake Shore Lackawanna Lancaster Marilla Newstead North Collins Orchard Park City of Tonawanda Kenilworth Kenmore West Seneca Buffalo Crane Dudley East Clinton East Delavan Merriweather Niagara North Park Riverside Central B S T Children's GRO HSS Teen Room System Total Contract Library Total City Branch Total Central Library Year to Date 2008 2008 Number of PACs Sessions/PAC Sessions/PAC 5 33.8 239.8 19 94.7 609.7 17 104.2 632.8 9 91.1 622.4 10 60.3 443.2 7 100.7 605.0 14 64.7 475.6 6 50.0 352.2 32 57.6 344.6 23 83.6 556.0 19 65.3 422.4 10 75.1 439.1 12 73.5 429.3 8 54.3 281.0 10 63.3 325.3 15 47.8 304.5 11 140.2 970.5 7 81.6 526.3 15 100.3 634.3 17 108.2 590.6 6 35.3 200.5 11 65.9 381.8 10 29.7 178.4 21 77.9 582.7 9 101.0 493.0 12 87.1 541.9 21 140.2 983.5 15 141.0 956.8 22 110.4 776.0 18 102.8 647.2 11 144.8 713.3 35 75.3 460.3 45 88.0 601.5 19 141.5 794.3 13 0.0 205.8 16 128.9 818.8 43 146.2 1,058.8 8 58.8 305.8 3 14.0 515.0 46 215.2 1,617.8 650 99.6 664.4 371 83.1 531.9 179 96.2 617.9 100 167.0 1,239.4

AUGUST 2008 Footnotes 2008* * City Branches & Central A formula error impacting February 2007 and February 2008 year to date totals was found in February 2009. This error understated results for both years (actual activity was higher than previously reported). Incorrect year to date figures for Buffalo Branches and the Central Library were subsequently carried into 2008 calculations and comparison data. Spreadsheets have been retrospectively corrected The 2008 B&ECPL operating budget funds Sunday hours at the Central, Merriweather, Audubon,, Kenmore, Lancaster, North Collins and Orchard Park libraries. *Sunday hours at the Clearfield (Amherst) Library are provided as a result of volunteer fund-raising efforts. **The Town of Cheektowaga funds Sunday hours at the J.B.R. and Reinstein libraries ***The, Kenmore and Lancaster libraries began Sunday hours on February 24, 2008 Sunday service hours are scheduled to resume on September 7, 2008 Collins Library Construction bridge detour on route 62. North Park: East Delavan (1/22/2008) Merriweather (1/15/2008) Kenilworth (1/28/2008) Kenmore (1/17/2008) Orchard Park (1/24/2008) Angola (2/28/2008) Clearfield ( 2/6/2008) Concord (2/25/2008) East Clinton (2/21/2008) Eggerstsville (2/5/2008) Grand Island (2/14/2008) Lackawanna (2/27/2008) Reinstein (2/4/2008) Riverside (2/12/2008) Williamsville (2/11/2008) Newstead (3/17/2008) Alden (3/18/2008) The North Park Library has been offering limited services since its closing 4/25/08 due to elevated level of lead detected during routine maintenance. Public Access Computing has been suspended until further notice. Use of Envisionware PC Reservation System replaces us of PAC-Man. Reports from Envisionware show an increase in the number of computer sessions because multiple sessions by the same user on the same day are counted individually while in PAC-Man, they were counted as one session. Envisionware reporting is more accurate. Clarence (3/12/2008) Eden (3/3/2008) Elma (3/25/2008) (3/11/2008) Lakeshore (3/14/2008) Marilla (3/26/2008) Boston (4/4/2008) Collins (4/2008) Lancaster (4/2008) Youth Resource Center computers were added to all locations during Fall 2001. These computers do not require registration before use and are not tracked in these statistics. Therefore, juvenile computer use statistics are underreported.

AUGUST 2008 Footnotes 2007 System-Wide: Dudley (10/15/2007) Central (11/1/2007) Crane (12/10/2007) West Seneca (12/13/2007) East Aurora (12/17/2007) Concord Library: Kenmore Branch: As of January 1, 2007, Patrons are no longer required to be in good standing (per B&ECPL Circulation Policy) in order to use the Internet. In addition, the $1 fee for short-term Internet privileges is discontinued. The combination of these factors has resulted in increased overall public computer usage. Use of Envisionware PC Reservation System replaces us of PAC-Man. Reports from Envisionware show an increase in the number of computer sessions because multiple sessions by the same user on the same day are counted individually while in PAC-Man, they were counted as one session. Envisionware reporting is more accurate. Closed for approximately 3.5 hours on 8/23/07 due to a power outage. Although the library was open, circulation was affected 6/14/ - 6/15 and 6/18-6/19 due to road closure. Closed a total of 7 service hours between 6/26 and 6/27 due to malfunction of air conditioning system.