AQUA ONE. Reverse Osmosis System Model ARO5000. Installation and Service Guide PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING INSTALLATION

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AQUA ONE Reverse Osmosis System Model ARO5000 Congratulations on your purchase of the most sophisticated water purifier system available! Installation and Service Guide PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING INSTALLATION Aqua One Australia Pty Ltd 680 Wynnum Rd Morningside QLD 4170 Phone : 07 3395 7122 Fax : 07 3395 7233 Email: aquaone@gil.com.au

Information REVERSE OSMOSIS WATER PURIFIERS Of all methods that purify drinking water for domestic use, the process of REVERSE OSMOSIS is the most advanced, economical and effective. REVERSE OSMOSIS has the ability, unlike filters, to remove contaminants such as dissolved solids and all other impurities. The REVERSE OSMOSIS (RO) process works by forcing water under pressure through a special TFC Membrane. The membrane has the astounding quality of attracting water molecules and repelling dissolved impurities, even those smaller than the water molecules themselves. The REVERSE OSMOSIS (RO) purifiers remove all the contaminants of concern to the consumer such as bacteria, viruses, parasites, heavy metals, inorganic chemicals, pesticides and algae. RO purifiers flush the impurities down the drain rather than collecting them in the filters, as is the case with ordinary systems, preventing any build up within the system. Also RO systems oxygenate the water so it has a lively fresh taste, unlike distilled water, which has a flat dead taste. With REVERSE OSMOSIS, you can be rest assured your drinking water is of the highest quality possible and the best possible investment for your families health. HOW DOES IT WORK? Polluted water is forced by mains water pressure against a semi-permeable membrane. Purified water molecules easily pass through the membrane while pollutants, typically being larger than the pores (.0005 of a micron in size ), cannot pass through and are washed away.

Introduction Read this entire service guide before beginning installation This Reverse Osmosis Drinking Water System has been designed for quick and simple installation and maintenance. By carefully reading this instruction manual and following the operational guidelines you will insure a successful installation and reliable operation. Routine maintenance is essential to the longevity and performance of the system. Filters should be changed as per service intervals indicated on page 4. CONDITIONS FOR OPERATION Source Water Supply TFC System Pressure 30-90 psi (200-620 kpa) Temperature 2º - 40º C (36º - 104º F) ph Range 3.0-11.0 Maximum Supply TDS Level Turbidity 2000 mg/l <1.0 Net Turbidity (NTU) CAUTION DO NOT USE THIS SYSTEM WHERE THE WATER IS MICROBIOLOGICALLY UNSAFE OR OF UKNOWN QUALITY WITHOUT FIRST CHECKING WITH YOUR DISTRIBUTOR. THIS SYSTEM IS DESIGNED FOR USE ON POTABLE WATER WITHIN THE ABOVE CONDITIONS FOR OPERATION.

Information AQUA ONE ARO5000 Reverse Osmosis Purifier The AQUA ONE ARO5000 drinking water purifier represents the very latest in design and ultimately has become the standard for the drinking water industry. The AQUA ONE ARO5000 model remains unequalled in quality, reliability and overall performance. Years of engineering experience, field-testing and continued design refinement combines to make the AQUA ONE ARO5000 the best in its class. STAGE 1 SEDIMENT PRE-FILTER For Mechanical Filtration Protects and extends the life of the membrane. Removes sediment particles grit, dust, rust, mud, algae etc. 1 micron superfine polypropylene cartridge STAGE 2 CARBON PRE-FILTER For Membrane Protection A special high-grade carbon cartridge pre-filter is added to protect the TFC Membrane from chlorine degradation. Specially designed to remove pesticides and other organic pollutants eg chlorine, THM, TCE etc. Contains special acid washed, dedusted carbon with excellent absorbent qualities. STAGE 3 ULTRAFINE RO MEMBRANE Screens out the most minute micro particles. Pore size less than.0005 micron ( 1 micron = one thousand of a Millimetre) Effectively repels: heavy metal complexes including aluminium, lead, mercury etc, micro-organisms and colloidal matter. Virtually eliminates mineral ions including fluorides and sodium Membrane has remarkable affinity for oxygen producing sparkling oxygenated water. STAGE 4 TRF- TOXIC REMOVAL FILTER Specially designed to remove residual toxic chemicals - pesticides and other organic pollutants eg chlorine, chloramines, THM TCE etc contains special carbon excellent absorbent capabilities Enables prolonged contact time of 12-15 minutes for maximum adsorption. STAGE 5 CARBON POLISHING POST-FILTER Provides final polish resulting in superb tasting water. Acts as final check against any organic impurities CARTRIDGE REPLACEMENT Sediment Pre-Filter Carbon Pre-Filter TFC RO Membrane TRF Toxic Removal Filter Carbon Post-Filter 6 months 12 months 3 5 years 24 months 12 months

Starting Your Installation Preparation Check the following list of components to ensure that all parts are packed with your system 1 Storage Tank 1 RO System 1 Faucet 1 Installation Kit Determine the location for the installation of the RO system. Avoid locations where the system might come in contact with hot water pipes or other hazards. Determine the location for the faucet. Check to see that drilling the faucet hole will not damage pipes or wires running underneath the sink. Determine the location for the storage tank. A maximum distance from tank to faucet of 4 metres (12 feet) is possible. The system will produce a faster flow at the faucet with the shortest tubing run from tank to faucet. All tubing is colour coded for ease of installation. White Connects the feed water. Yellow Connects to the storage tank. Red Connects the membrane brine port to the drain connector. Blue Connects the post-filter to the faucet. Fittings and Tubing Hose quick connect fittings are used throughout the system. To insure a optimal seal, tubing should be cut with the end square. An angled cut or distortion of the tubing will not provide an efficient seal and may cause leaks. To install, push tubing into Tube Connector until it bottoms out (approx 5mm). Pull tube back 2 mm and the collet will slide out with the tube, then push firmly a second time until tube stops. NOTE: To disconnect, push collet against body of tube connector, then slide tube out of fitting.

Installation Important : Use Cold Water Only! 1. Check you local plumbing codes A stop cock should be installed between the cold water supply pipe and the purifier so that the purifier can be isolated for servicing For safety always install a 500 KPA Pressure limiting valve Protect the filter from freezing. Failure to do so may result in cracking of the filter and leaking. Do no install where the unit will exposed to direct sunlight, and must be installed at least 2 feet away from hot water systems. The TFC Reverse Osmosis Membrane requires a minimum water pressure of 35 psi. If you suspect you have low pressure consult your dealer before installation. 2. Installing Your Filter Find a convenient location for the filter under the bench. Take into consideration ease of maintenance [eg cartridge replacement & best use of cupboard space]. Using the selftapping screws provided, attach the filter to the cupboard wall, allowing height for changing cartridges. 3. Shut off the Water Locate the water shut-off valve for the cold water feed line you choose to use for the supply. Accidentally hooking up the system to the hot water supply line will permanently damage the membrane. To assure you are using the cold water line, turn on both the hot and cold water faucets. After the water is warm to the touch, feel the pipes under the sink. It will be easy to identify the hot and cold pipes. Close the cold water shut off valve. Turn on the cold water faucet only to assure that the line is completely shut off and drained. If there is no cold water shut off valve located under the sink, then turn off the main water supply at the entry to the house. Tee into the cold water line and install the stop cock then the 500 KPA pressure limiting valve, and then the 1/4 union male x compression nut. Insert into the nut the GREEN HOSE. 4. Faucet Installation Select the location on the kitchen sink to install the faucet. Make sure there is adequate access under the bench top for the hoses. The special faucet for the water purifier requires a 1/2 hole drilled.

Installation To install faucet, place in order the small rubber washer, chrome washer, and large washer onto the threaded end of the faucet on top of the sink. Insert the faucet down into the drill hole in the sink. Slip the large black plastic washer and lock washer onto the threaded end of the facet under the sink, connect the BLUE HOSE to thread of the facet under the sink and screw on the nut. Tighten the nut and locking washer, making sure the faucet is correctly positioned on the top of the sink. Note :Reverse Osmosis systems are unique in that they flush the impurities away down the drain. Therefore every Reverse osmosis system has both pure water and dirty reject water. The ratio of the pure water to the reject water is generally set at about one litre of pure water to 3 litres of reject water. This ratio can be adjusted to recover a higher ratio, but the life of the membrane will reduced. The reject water is usually dispensed down drain under the sink, although it can be redirected to the garden if desired. To be environmentally friendly, the Aqua One ARO 5000 has a built in shut off valve so that when the storage tank is full it stops producing water of any kind. 5. Installation of the Drain Clamp Installation Install the drain clamp by drilling a 4mm hole in the waste pipe. Position the drain clamp so that the 1/4 Black hose is coming from the membrane housing to the drain clamp. NO slack or bends. Make sure that the holes in the drain clamp and drain are exactly aligned. This can be done by inserting a thin Phillip s head screw driver through then whilst tightening the clamp.

Installation 6. Connect the Yellow hose to the storage tank, with the tank tap lever facing in the same direction as the yellow tubing. If the system has been pre-flushed at the dealer s work shop then the tank should be full and water ready to drink. The reason for this is that the reverse osmosis membrane is stored using a food grade quality sterilising solution, it can t hurt you it just tastes al little bitter. If the tank is not full, the system will have to flushed out at the site. The reverse osmosis system works a drip at a time so it will take 3 to 4 hours to fill, at the end of this time it is recommended to flick the faucet lever up on the sink and flush the whole tank of water down the drain, the unit will slowly fill once again and is then ready to use. Instruct the householder to do this before drinking. 7. Important: Ensure you use the nylon inserts supplied to avoid any leaks. Use nylon olives ONLY on all the nylon tubing. 8. Check all connections are tightened properly. Open up the stock cock and check for any leaks using paper towelling. 9. To dispense drinking water from the faucet, push down and hold the handle for small amounts of water flow or push the handle up for continuous flow or hands free application. Do Not Use the First Two Reservoirs of Water Allow the reservoir to fill for 4 hours. Dispense this water to sink. This process removes the factory installed sanitising solution from the entire system and sends it to the drain. Repeat this process one more time. Allow the tank to fill for 4 hours and dispense this water to the drain.

Installation PAGE 12

Troubleshooting PROBLEM POSSIBLE REASON REMEDY Water has a taste and/or odour Carbon Post-Filter is depleted Drain storage tank and replace Post-Filter Water has a taste and/or odour Water has an offensive taste and/or odour Not enough product water pressure Sediment/Pre-Carbon filters are depleted Membrane depleted or fouled Storage tank air pressure charge is low Replace filters Drain storage tank, replace Membrane & Post-Filter Empty storage tank and set pressure to 8-10 psi If there are nuts at the top of the tanks check and tighten. Not enough water Storage tank tap switched off Switch storage tank tap on [handle should be in line with tubing as it enters the connection] Not enough water Low water pressure If line pressure is below 30 psi add a booster pump Not enough water Water supply is blocked Clear restriction, rotate valve on feed water valve Not enough water Storage tank is depleted Consider an increase in tank size or membrane capacity Not enough water Clogged Pre-Filter cartridge Replace Pre-Filter and drain tank No drain water Clogged flow restrictor Replace Flow restrictor No water Water supply is turned off Turn water on Under sink is wet Leak from RO System or Plumbing Fittings Dry everything with towels to isolate leak, identify, and fix If problem persists, call your local service distributor

Maintenance Maintenance Imperative to follow the sequence as outlined 1. Open RO faucet and let the water run. Leave the faucet open until the filter change is complete. 2. Turn off water supply under sink (the valve in clockwise direction) 3. Turn off storage tank - tap on top of the tank 4. Wait till gauge has dropped to zero before unscrewing white housings in an anticlockwise direction with the spanner provided, if necessary 5. Dispose of old cartridges and replace with new, in same position (washer facing upwards on carbon filter) 6. Re-tighten housings by hand onto system (Hand tighten will be sufficient to seal) 7.Take off inline hose that goes to Membrane, place in a bucket, turn water back on from water supply valve, allow water to flow through filters into bucket until it runs clear. Turn water off and connect pipe back up to membrane and turn tank back on. THIS STAGE ONLY TO BE DONE EACH 3 5 YEARS. DISREGARD AT OTHER SERVICE INTERVALS. Remove Drain hose from base of Membrane, following fitting directions on page 5. Remove the membrane cartridge. Simply turn the membrane counter clockwise and remove it. To install new Membrane, turn clockwise into head and re-attach black drain hose to base of Membrane following fitting directions on page 5. Close faucet and open tank If there are nuts at the top of the tanks check and tighten When away for extended periods, turn water off. CARTRIDGE REPLACEMENT Sediment Pre-Filter Carbon Pre-Filter TFC Reverse Osmosis Membrane TRF Toxic Removal Filter Carbon Post Filter 6 months 12 months 3 5 years 24 months 12 months