DELI MODELS: OSI, OWSI, OSIO & OWSIO INSTALLATION & OPERATION HANDBOOK. P052971K Rev. 8 7/04 COMPONENT

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1 DELI C A S E S MODELS: OSI, OWSI, OSIO & OWSIO INSTALLATION & OPERATION HANDBOOK COMPONENT P05971K Rev. 8 7/04

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3 Welcome to the ORIGIN display case family. We re very pleased you joined us. This installation and operation handbook has been especially prepared for everyone involved with ORIGIN display cases owners, managers, installers and maintenance personnel. You ll find this book different than traditional manuals. The most dramatic difference is the use of many more illustrated instructions to make it easier to read and to help you get the most from this innovative new design. When you follow the instructions you should expect remarkable performance, attractive fits and finish, and long case life. We are interested in your suggestions for improvement both in case design and in this handbook. Please call/write to: Hill PHOENIX Marketing Services Department 195 Ruffin Mill Rd. Colonial Heights, VA 3834 Tel: Fax: or visit our web site at We wish you the very best in outstanding food merchandising and a long trouble-free operation.

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5 TABLE OF CONTENTS GENERAL INFORMATION PAGES 3-8 General information, first step recommendations and case dimensional drawings. THE USE OF CASTERS PAGE 9 Cases roll on casters general use and castor removal. LINE-UP PAGES An ten step procedure for initial case lineup with illustrations. TRIM-OUT PAGES 1-13 A eleven step procedure for trimming out cases with illustrations. REFRIGERATION PIPING PAGE 14 Diagrams show coil outlet and case controls location and other piping tips. PLUMBING PAGE 15 Information on drain connections. ELECTRICAL HOOKUP AND WIRING DIAGRAMS PAGES 16-0 Complete information on electrical connections. CASE OPERATION PAGES 1-4 Recommended settings for all case controls. DEFROST AND TEMPERATURE CONTROL PAGE 5 Defrost data - electric, hot gas and air defrost. Sensor bulb locations. AIR FLOW AND PRODUCT LOADING PAGE 6 Air flow and load limits USE AND MAINTENANCE PAGES 7-30 Cleaning, ballast access and fan information PARTS ORDERING PAGES Replacement parts identification APPENDIX A PAGE 34 NOTES PAGES PRODUCT WARRANTY - Inside Back Cover 1

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7 GENERAL INFORMATION DESCRIPTION OF CASES: The refrigerated display cases described in this handbook are part of the Hill PHOENIX, Origin design series. Specifically covered in this manual is model OSI international style service deli, OWSI wide international style service deli, OSIO international style self-service deli, and OWSIO wide international style self-service deli. STORE CONDITIONS: Hill PHOENIX cases are designed to operate in an air conditioned store with a system that can maintain 75 O F (4 O C) store temperature and 55 percent (maximum) relative humidity (CRMA conditions). Case operation will be adversely affected by exposure to excessively high ambient temperatures and/or humidity. REFRIGERATION SYSTEM OPERATION: Air cooled condensing units require ventilation for efficient performance of condensers. Machine room temperatures must be a minimum of 65 O F in winter and a maximum of 95 O F in summer. Minimum condensing temperatures should be no less than 70 O F. RECEIVING CASES: Examine fixtures carefully for shipping damage and shortages. For information on shortages contact the Service Parts Department at APPARENT DAMAGE: A claim for obvious damage must be noted on the freight bill or express receipt and signed by the carriers agent, otherwise the carrier may refuse the claim. CONCEALED DAMAGE: If damage is not apparent until after the equipment is unpacked, retain all packing materials and submit a written request to the carrier for inspection within 15 days of receipt of equipment. LOST ITEMS: This equipment has been carefully inspected to insure the highest level of quality. Any claim for lost items must be made to Hill PHOENIX within 48 hours of receipt of equipment. TECHNICAL SUPPORT: If any technical questions arise regarding a refrigerated display case contact our Customer Service Department in Richmond at For any questions regarding our refrigeration systems or electrical distribution centers contact our Customer Service Department in Conyers at CONTACTING FACTORY: Should you need to contact Hill PHOENIX regarding a specific fixture, be sure to know the case model number and serial number. This information is on the serial plate located on the back panel of the case (see next page for details). Ask for a Service Parts Representative at

8 GENERAL INFORMATION REAR SLIDING DOORS Amp Plate & Serial Plate Location 1 7/8 in [3.7 cm] 1 1/4 in [54.0 cm] 43 3/4 in [111. cm] 8 7/8 in [.6 cm] 3 3/16 in [81.8 cm] 33 3/16 in [84.4 cm] COIL PLENUM 19 7/16 in [49.3 cm] 11 in [7.9 cm] 14 5/8 in [37.1 cm] 5 9/16 in [14.1 cm] 8 13/16 in [73. cm]* 35 7/8 in [91.1 cm] 38 3/8 in [97.4 cm] 49 5/8 in [16.1 cm] MODEL OSI 6 1/8 in [66.4 cm] 3 1/8 in [58.7 cm] 5 9/16 in [14.1 cm] 38 3/8 in [97.4 cm] 3 1/4 in [59.1 cm] ELECTRICAL 1 7/16 in [54.5 cm] ** REFRIGERATION (4' case only) 8 5/16 in [71.9 cm] 34 3/16 in [86.8 cm] 49 5/8 in [16.1 cm] REFRIGERATION (6', 8', 1' cases) 1 1/ in [3.8 cm] {STANDARD END} WIRING-TO-TRAY (STANDARD) (Connections must be flexible to front of case) 1 1/" PVC DRAIN CONNECTION (6', 8', 1' cases) C L FRONT OF CASE 1 1/" PVC DRAIN CONNECTION (4' case only) 1 in [.5 cm] {PLEXIGLAS END} 8 11/16 in [.1 cm] 1 in [30.5 cm] NOTES: 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} * STUB-UP AREA ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS FRONT, REAR AND TOP SILL HEIGHTS VARY WITH BASEFRAME HEIGHT ENDS ADD APPROXIMATELY 1 INCH TO CASE HEIGHT SUCTION LINE - 7/8", LIQUID LINE - 1/" 4

9 16 7/8 in [4.9 cm] Amp Plate & Serial Plate Location 1 1/4 in [54.0 cm] 43 3/4 in [111. cm] 8 7/8 in [.6 cm] 36 3/16 in [91.9 cm] 33 3/16 in [84.4 cm] COIL PLENUM 19 7/16 in [49.3 cm] 11 in [7.9 cm] 14 5/8 in [37.1 cm] 9 5/8 in [4.4 cm] 8 13/16 in [73. cm]* 39 15/16 in [101.5 cm] 4 3/8 in [107.6 cm] 53 5/8 in [136. cm] MODEL OWSI 6 1/8 in [66.4 cm] 3 1/8 in [58.7 cm] 7 1/4 in [69. cm] 9 5/8 in [4.4 cm] ELECTRICAL 5 9/16 in [64.9 cm] ** REFRIGERATION (4' case only) 3 5/16 in [8.1 cm] 34 9/16 in [87.7 cm] 4 3/8 in [107.6 cm] 38 9/16 in [97.9 cm] 53 5/8 in [136. cm] REFRIGERATION (6', 8', 1' cases) 1 1/ in [3.8 cm] {STANDARD END} WIRING-TO-TRAY (STANDARD) (Connections must be flexible to front of case) NOTES: 1 1/" PVC DRAIN CONNECTION (6', 8', 1' cases) C L FRONT OF CASE 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} 1 1/" PVC DRAIN CONNECTION (4' case only) 1 in [.5 cm] {PLEXIGLAS END} 6 13/16 in [17.3 cm] 1 in [30.5 cm] * STUB-UP AREA ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS FRONT, REAR AND TOP SILL HEIGHTS VARY WITH BASEFRAME HEIGHT ENDS ADD APPROXIMATELY 1 INCH TO CASE HEIGHT SUCTION LINE - 7/8", LIQUID LINE - 1/" 5

10 GENERAL INFORMATION Amp Plate & Serial Plate Location 1 13/16 in [30.9 cm] 8 7/8 in [.6 cm] 3 3/16 in [81.8 cm] 10 5/16 in [6.1 cm] 33 3/8 in [84.7 cm] COIL PLENUM 31 7/8 in [80.9 cm] 11 in [7.9 cm] 14 5/8 in [37.1 cm] 19 7/16 in [49.3 cm] 5 9/16 in [14.1 cm] 8 13/16 in [73. cm]* 35 7/8 in [91.1 cm] 38 3/8 in [97.4 cm] 49 5/8 in [16.1 cm] MODEL OSIO 6 1/8 in [66.4 cm] 3 1/8 in [58.7 cm] 5 9/16 in [14.1 cm] 38 3/8 in [97.4 cm] 3 1/4 in [59.1 cm] ELECTRICAL 1 7/16 in [54.5 cm] ** REFRIGERATION (4' case only) 8 5/16 in [71.9 cm] 34 3/16 in [86.8 cm] 49 5/8 in [16.1 cm] REFRIGERATION (6', 8', 1' cases) 1 1/ in [3.8 cm] {STANDARD END} WIRING-TO-TRAY (STANDARD) (Connections must be flexible to front of case) 1 1/" PVC DRAIN CONNECTION (6', 8', 1' cases) C L FRONT OF CASE 1 1/" PVC DRAIN CONNECTION (4' case only) 1 in [.5 cm] {PLEXIGLAS END} 8 11/16 in [.1 cm] 1 in [30.5 cm] NOTES: 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} * STUB-UP AREA ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS FRONT AND REAR SILL HEIGHTS VARY WITH BASEFRAME HEIGHT ENDS ADD APPROXIMATELY 1 INCH TO CASE HEIGHT SUCTION LINE - 7/8", LIQUID LINE - 1/" 6

11 1 13/16 in [30.9 cm] Amp Plate & Serial Plate Location 8 7/8 in [.6 cm] 36 3/16 in [91.9 cm] 10 5/16 in [6.1 cm] 33 3/8 in [84.7 cm] COIL PLENUM 31 7/8 in [80.9 cm] 11 in [7.9 cm] 14 5/8 in [37.1 cm] 19 7/16 in [49.3 cm] 9 5/8 in [4.4 cm] 8 13/16 in [73. cm]* 39 15/16 in [101.5 cm] 4 3/8 in [107.6 cm] 53 5/8 in [136. cm] 6 1/8 in [66.4 cm] 3 1/8 in [58.7 cm] MODEL OWSIO 9 5/8 in [4.4 cm] 7 1/4 in [69. cm] ELECTRICAL 5 9/16 in [64.9 cm] ** REFRIGERATION (4' case only) 8 5/16 in [71.9 cm] 34 3/16 in [86.8 cm] 4 3/8 in [107.6 cm] 53 5/8 in [136. cm] REFRIGERATION (6', 8', 1' cases) 1 1/ in [3.8 cm] {STANDARD END} WIRING-TO-TRAY (STANDARD) (Connections must be flexible to front of case) NOTES: 1 1/" PVC DRAIN CONNECTION (6', 8', 1' cases) C L FRONT OF CASE 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} 1 1/" PVC DRAIN CONNECTION (4' case only) 1 in [.5 cm] {PLEXIGLAS END} 8 11/16 in [.1 cm] 1 in [30.5 cm] * STUB-UP AREA ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS FRONT AND REAR SILL HEIGHTS VARY WITH BASEFRAME HEIGHT ENDS ADD APPROXIMATELY 1 INCH TO CASE HEIGHT SUCTION LINE - 7/8", LIQUID LINE - 1/" 7

12 GENERAL INFORMATION 4" 4" 31 11/16" 4' CASE 47 1/4" FRONT OF CASE 4" 4" 31 11/16" 6' CASE 4" 31 11/16" 8' CASE 71 1/4" FRONT OF CASE 6" 4" BASEHORSE LOCATION FOR MODEL OSI, OWSI, OSIO, & OWSIO 49 1/8" 95 1/4" FRONT OF CASE 4" 6" 4" 31 11/16" 1' CASE 73 1/8" 143 1/4" FRONT OF CASE 8

13 CASES MOVE ON CASTERS FOR EASIER INSTALLATION ORIGIN cases are manufactured and shipped to stores with casters installed on the base frame to make the job of moving cases easier for everyone involved with the manufacturing, shipping and installation process. Casters not only speed up the process, but they also reduce the chance of damage from raising and lowering cases with J bar to place them on dollies, skates or rollers. In most situations, one or two persons can move the case with ease. 1 ROLL OUT OF TRUCK. When there is a truck - level delivery dock, cases may be rolled directly from the truck to the store floor. [CAUTION] If skid boards are required to unload cases, casters should be removed prior to sliding them down the skid; after which they can be reinstalled on case. ROLL TO LINEUP POSITION. Casters may remain in place to move the cases to staging areas around the store, prior to final installation. When ready for final line-up, roll the case to set position, then remove casters. 3 4 REMOVE COTTER PIN. Removing the casters is easy. Simply flatten and hammer out cotter pins then lift the case with J bar, and the casters will fall off. [CAUTION] Make certain hands are out of the way. 9 CASTERS MAY BE DISCARDED.

14 LINE UP BASE RAIL BASE RAIL Consult With General Contractor 1 Ask the general contractor if there have been changes in the building dimensions since the print you are using was issued. Also, ask the points of reference from which you should take dimensions to locate the cases. Snap Chalk Lines Mark floor where cases are to be located for the entire lineup. Snap Lines On Base Rail Locations 3 Snap lines where base rails are positioned, not the front or back edges of the cases. See case cross section drawing, pages 4-7, for rail location dimensions. Level Floor. Use Laser Transit 4 Leveling is necessary to assure proper case alignment. Locate highest point on chalk line as reference for determining height of shim-pack levelers. A laser transit is recommended for precision and requires just one person. Set Shims On Basehorse Locations 5 Locate case joint positions along chalk lines. Spot shim packs at joint locations and at each base horse between the joints. Position First Case In Lineup, Remove Casters, 6Level Roll first case into position. Raise case from end under cross support using J bar. Remove cotter pins and casters. [CAUTION! Keep hands from under case] Level case on shims. 10

15 CAULK FOAM TAPE Position Next Case In Line Up 7 Roll case approximately 6 from adjoining case. Remove casters on front end nearest the next case. Allow casters to remain on opposite end to assist in pushing cases together - then remove them. Remove Shipping Accessories From Case, 8Add Sealant. Remove anything from the case that may interfere with case joining. Apply the foam tape that is shipped loose in the case to the end breakers on each side of the case. Run a bead of sealant around the entire end before pushing cases tightly together. Loosen Bumper 9 Loosen screws on master bumper. Move joint band to a position for sliding between adjoining case bumper. 1 3 Bolt Cases Together Using Bolt Holes 10 Provided Push cases tightly together. Bolt cases together through the three holes provided. Other holes are used to secure end panels. Align C frames up and down and front to rear as necessary. Tighten until all margins are equal; do not over tighten. Ask about our case installation video available by request through your local Hill PHOENIX Sales or Field Service Representative. 11

16 TRIM OUT Now that cases have been positioned and leveled, you may proceed to trim-out case lineup. Trim parts have been designed to be applied easily with only a small number of fasteners required. Most external parts are adjustable to achieve almost invisible, snug-fitting joints and a high level of excellence in fit and finish. Tighten all joint 1bolts. Draw up tightly, but do not over tighten. Adjust polymer master bumper joints, if required. First loosen bumper screws. Slide sub-surface 3joint band to center of joint. Use screw driver in hole provided. Slide master 4bumper left or right to 6 close seam. Sub-surface joint band end. Sub-surface joint band closes neatly finishes any gap that may seam that may develop if master remain. bumper is moved away from end to close case-to-case joint seam. Close seam where 5bumper joins case Seal joints along pipe chase seam with the caulk provided. 1

17 ACRYLIC TAPE PIPE CHASE 7 Apply acrylic tape over pipe chase seam. Tape is found with the ship loose items and acts as a watershed preventing water from settling in case joint. 8 9 Close joints of color band panel is slotted to allow left or right adjustment as required.close joints of middle panel section. Remove fasteners under panel in area shown. Adjust left or right as required. Insert kickplate behind lower front panel bracket and into J rail. The J rail is shipped loose with the case and must be secured to basehorses with the fasteners provided Attach lower panel. Slots and tabs are designed to easily install without use of fasteners. Panel slides left and right in slots. Panel may be easily removed for access to electrical raceway and plumbing. Insert nose bumper into master bumper channel. Roll nose bumper into channel along entire lineup (up to 96 ). We recommend that the nose bumper be left in the store 4 hours before installing. DO NOT STRETCH the bumper during installation as it will shrink to its original length and leave a gap. NOTE: An easy technique for one person is to press against nose bumper with leg as you guide bumper into channel with a screen spline. Insert bottom first. 13

18 REFRIGERATION PIPING Refrigeration components and the coil outlet hole are located to provide the best access for installation and maintenance. As the diagram below indicates, the coil outlet hole is positioned forward on the right hand side of the case, fully visible and out in front of the fan plenum. The expansion valve and other controls are located on the left-hand side and are accessible without lifting the fan plenum and may be reached by lifting only the left hand deck pan. Specially designed piping hangers are located along the front of the case, under the return air grill, to suspend case-to-case piping up out of the drain trough and out of the way. If it becomes necessary to penetrate the case bottom make certain it is sealed with a canned-foam sealant and white RTV. 5 9/16 in [14.1 cm] 9 5/8 in [4.4 cm] 3 5/16 in [8.1 cm] 1 7/16 in [54.5 cm] ** REFRIGERATION 8 5/16 in [71.9 cm] 5 9/16 in [64.9 cm] ** REFRIGERATION (4' case only) 34 9/16 in [87.7 cm] (4' case only) 34 3/16 in [86.8 cm] 4 3/8 in 38 3/8 in [97.4 cm] [107.6 cm] 49 5/8 in [16.1 cm] REFRIGERATION (6', 8', 1' cases) 53 5/8 in [136. cm] REFRIGERATION (6', 8', 1' cases) 1 1/ in [3.8 cm] {STANDARD END} C L 1 in [.5 cm] {PLEXIGLAS END} 8 11/16 in [.1 cm] 1 1/ in [3.8 cm] {STANDARD END} C L 1 in [.5 cm] {PLEXIGLAS END} 6 13/16 in [17.3 cm] FRONT OF CASE FRONT OF CASE NOTES: 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS SUCTION LINE - 7/8", LIQUID LINE - 1/" NOTES: CENTERLINE FOR ELECTRICAL AND HUB DRAINS SUCTION LINE - 7/8", LIQUID LINE - 1/" MODELS OSI & OSIO MODELS OWSI & OWSIO Case-to-Case lines. REMOVE SHIPPING BLOCKS Suction & liquid lines for case evaporator coil on tank bottom. View of the piping hangers along front of case. Lay copper tubes on the hangers and they will hold the piping in place while you braze them together. 14 REMOVE THE SHIPPING BLOCKS THAT PROTECT THE REFRIGERATION LINES DURING SHIPMENT BEFORE OPERATING THE CASE.

19 PLUMBING The drain outlet is located front and center of the for convenient access cases and is especially molded out of ABS material. The P trap, furnished with the case, is constructed of schedule 40 PVC pipe. Care should be given to assure that all connections are water tight and sealed with the appropriate PVC or ABS cement. The kickplate and lower front panel are shipped loose with the case for field installation, therefore you should have open access to the drain line area. If the panels have been installed you will find it very easy to remove them. See instructions below or the trim out section of this manual on page 13. The outlet is positioned to allow 180º swing of trap. Ample room has been provided under the case to run lines left or right of the tee with the proper pitch to satisfy local drainage requirements. 5 9/16 in [14.1 cm] 9 5/8 in [4.4 cm] 1 7/16 in 38 3/8 in [97.4 cm] [54.5 cm] ** 34 3/16 in [86.8 cm] 4 3/8 in [107.6 cm] 5 9/16 in [64.9 cm] ** 38 9/16 in [97.9 cm] 49 5/8 in [16.1 cm] 53 5/8 in [136. cm] 1 1/ in [3.8 cm] {STANDARD END} 1 1/" PVC DRAIN CONNECTION (6', 8', 1' cases) C L 1 1/" PVC DRAIN CONNECTION (4' case only) 1 in [.5 cm] {PLEXIGLAS END} 1 in [30.5 cm] 1 1/ in [3.8 cm] {STANDARD END} 1 1/" PVC DRAIN CONNECTION (6', 8', 1' cases) C L 1 1/" PVC DRAIN CONNECTION (4' case only) 1 in [.5 cm] {PLEXIGLAS END} 1 in [30.5 cm] FRONT OF CASE FRONT OF CASE NOTES: 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} NOTES: 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAIN ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS MODELS OSI & OSIO MODELS OWSI & OWSIO HOW TO REMOVE KICKPLATE LIFT UP FROM J RAIL AND PULL OUT KICKPLATE J RAIL 15

20 ELECTRICAL HOOKUP All electrical hookups are made to a ballast tray located at the bottom left hand front of the case. Field connections can be made through both sides, bottom or rear of the tray. For case-to-case wiring, run greenfield, or other conduit, between ballast trays. Field wiring should exit tray from right side, furthest away from case wiring, to allow more room inside for wire connecting. 6 1/8 in [66.4 cm] 3 1/8 in [58.7 cm] 5 9/16 in [14.1 cm] 6 1/8 in [66.4 cm] 3 1/8 in [58.7 cm] 9 5/8 in 3 1/4 in [59.1 cm] ELECTRICAL 1 7/16 in [54.5 cm] ** [4.4 cm] 7 1/4 in [69. cm] ELECTRICAL 5 9/16 in [64.9 cm] ** 38 3/8 in [97.4 cm] 4 3/8 in [107.6 cm] 49 5/8 in [16.1 cm] 53 5/8 in [136. cm] 1 1/ in [3.8 cm] {STANDARD END} C L 1 in [.5 cm] {PLEXIGLAS END} 1 1/ in [3.8 cm] {STANDARD END} C L 1 in [.5 cm] {PLEXIGLAS END} WIRING-TO-TRAY (STANDARD) (Connections must be flexible to front of case) NOTES: FRONT OF CASE 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} WIRING-TO-TRAY (STANDARD) (Connections must be flexible to front of case) NOTES: FRONT OF CASE 48 in [11.9 cm] {4' case} 7 in [18.9 cm] {6' case} 96 in [43.8 cm] {8' case} 144 in [365.8 cm] {1' case} ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS ** RECOMMENDED STUB-UP CENTERLINE FOR ELECTRICAL AND HUB DRAINS MODELS OSI & OSIO MODELS OWSI & OWSIO WIRING NUMBERS AND COLORS BALLAST TRAY COMPONENT EVAPORATOR FANS, 10 VOLT WIRE NUMBER 3 4 COLOR CODING WHITE BLACK HIGH EFFICIENCY FANS (Option), 10 VOLT 5 BLUE LIGHTS, 10 VOLT 11 WHITE 1 BLACK ANTI-CONDENSATE HEATERS, 10 VOLT 13 WHITE 14 BLACK TEMPERATURE CONTROL, 10 VOLT 19 0 YELLOW YELLOW SOURCE WIRE FROM CASE TO BALLAST TRAY DEFROST TERMINATION CONTROL, 10 VOLT 1 PURPLE 3 ORANGE REAR RECEPTACLES, 10 VOLT 3 BLACK DEFROST HEATERS, 08/40 VOLTS EQUIPMENT GROUNDING CONDUCTOR 33 L1 L - WHITE RED BLUE GREEN 16

21 WIRING DIAGRAMS- MODEL OSI & OSIO Case (MODEL OSI-4' ONLY) 17

22 WIRING DIAGRAMS- MODEL OSI, OWSI, OSIO, & OWSIO 6 Case (MODEL OSI ONLY) 18

23 WIRING DIAGRAMS- MODEL OSI, OWSI, OSIO, & OWSIO 8 Case (MODEL OSI ONLY) 19

24 WIRING DIAGRAMS- MODEL OSI, OWSI, OSIO, & OWSIO 1 Case (MODEL OSI ONLY) 0

25 CASE OPERATION International Style Service Deli/Meat/Seafood Merchandiser OSI -, 6, 8 & 1 Electrical Data Standard Fans High Efficiency Fans Anti-Condensate Heaters Defrost Heaters Model Fans per Case 10 Volts Amps Watts 10 Volts Amps Watts 10 Volts Amps Watts 08 Volts Amps Watts 40 Volts Amps Watts OSI Lighting Data Model OSI Bulbs per Row 1 3 Bulb Length 3 Typical per Light Row 10 Volts Amps Watts Maximum Lighting 10 Volts Amps Watts Guidelines & Control Settings Model BTUH/ft 1 Evaporator ( F) Superheat Set Bulb ( o F) Discharge Air ( F) Return Air ( F) Discharge Air Velocity (FPM) OSI BTUH's/ft listed are for parallel operation. Conventional ratings may be approximated by multiplying listed rating by Average discharge air velocity at peak of defrost. 3 Humidification system required on this case when used for Fresh Meat application Defrost Controls Electric Defrost Timed Off Defrost Hot Gas Defrost Reverse Air Defrost Model Defrosts Per Day Run-Off Time (min) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) OSI Not recommended on this model due to long defrost time. 5 NOTE: not an option on this case model. Medium Temperature Defrost Schedule No. Per Day Hours 1 1 midnight 1 am - 1 pm 3 6 am - pm - 10 pm am pm All measurements are taken per CRMA specifications. 1

26 CASE OPERATION Wide International Style Service Deli/Meat/Seafood Merchandiser OWSI -, 6, 8, & 1 Electrical Data Standard Fans High Efficiency Fans Anti-Condensate Heaters Defrost Heaters Model Fans per Case 10 Volts Amps Watts 10 Volts Amps Watts 10 Volts Amps Watts 08 Volts Amps Watts 40 Volts Amps Watts OWSI Lighting Data Model OSI Bulbs per Row 1 3 Bulb Length 3 Typical per Light Row 10 Volts Amps Watts Maximum Lighting 10 Volts Amps Watts Guidelines & Control Settings Model BTUH/ft 1 Evaporator ( F) Superheat Set Bulb ( o F) Discharge Air ( F) Return Air ( F) Discharge Air Velocity (FPM) OWSI BTUH's/ft listed are for parallel operation. Conventional ratings may be approximated by multiplying listed rating by Average discharge air velocity at peak of defrost. 3 Humidification system required on this case when used for Fresh Meat application Defrost Controls Electric Defrost Timed Off Defrost Hot Gas Defrost Reverse Air Defrost Model Defrosts Per Day Run-Off Time (min) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) OWSI Not recommended on this model due to long defrost time. 5 NOTE: not an option on this case model. Medium Temperature Defrost Schedule No. Per Day Hours 1 1 midnight 1 am - 1 pm 3 6 am - pm - 10 pm am pm All measurements are taken per CRMA specifications.

27 International Style Single Deck Deli/Meat/Seafood Merchandiser OSIO -, 6, 8 & 1 international style self-service Electrical Data Standard Fans High Efficiency Fans Anti-Condensate Heaters Defrost Heaters Model Fans per Case 10 Volts Amps Watts 10 Volts Amps Watts 10 Volts Amps Watts 08 Volts Amps Watts 40 Volts Amps Watts OSIO Lighting Data Model OSIO Bulbs per Row 1 3 Bulb Length 3 Typical per Light Row 10 Volts Amps Watts Maximum Lighting 10 Volts Amps Watts Guidelines & Control Settings Model BTUH/ft 1 Evaporator ( F) Superheat Set Bulb ( o F) Discharge Air ( F) Return Air ( F) Discharge Air Velocity (FPM) OSIO BTUH's/ft listed are for parallel operation. Conventional ratings may be approximated by multiplying listed rating by Average discharge air velocity at peak of defrost. Defrost Controls Electric Defrost Timed Off Defrost Hot Gas Defrost Reverse Air Defrost Model Defrosts Per Day Run-Off Time (min) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) OSIO NOTE: not an option on this case model. Medium Temperature Defrost Schedule No. Per Day Hours 1 1 midnight 1 am - 1 pm 3 6 am - pm - 10 pm am pm All measurements are taken per CRMA specifications. 3

28 CASE OPERATION Wide International Style Single Deck Deli/Meat/Seafood Merchandiser OWSIO -, 6, 8, & 1 Electrical Data Standard Fans High Efficiency Fans Anti-Condensate Heaters Defrost Heaters Model Fans per Case 10 Volts Amps Watts 10 Volts Amps Watts 10 Volts Amps Watts 08 Volts Amps Watts 40 Volts Amps Watts OWSIO Lighting Data Model OWSIO Bulbs per Row 1 3 Bulb Length 3 Typical per Light Row 10 Volts Amps Watts Maximum Lighting 10 Volts Amps Watts Guidelines & Control Settings Model BTUH/ft 1 Evaporator ( F) Superheat Set Bulb ( o F) Discharge Air ( F) Return Air ( F) Discharge Air Velocity (FPM) OWSIO BTUH's/ft listed are for parallel operation. Conventional ratings may be approximated by multiplying listed rating by Average discharge air velocity at peak of defrost. Defrost Controls Electric Defrost Timed Off Defrost Hot Gas Defrost Reverse Air Defrost Model Defrosts Per Day Run-Off Time (min) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) Fail-safe (min) Termination Temp. ( F) OWSIO NOTE: not an option on this case model. Medium Temperature Defrost Schedule No. Per Day Hours 1 1 midnight 1 am - 1 pm 3 6 am - pm - 10 pm am pm All measurements are taken per CRMA specifications. 4

29 DEFROST AND TEMP CONTROL This case is equipped with either Electric, Timed-Off, or Hot Gas defrost at the owners option. The sensor bulb and probe for electric defrost termination, the sensor bulb and probe for timed-off defrost termination, and the sensor bulb and probe for temperature control is located on the rear flue at the location shown on illustration 1 below. The hot gas defrost termination control sensor bulb and probe are attached to the dump line, as shown in diagram below, which is in the front, left hand side of the case. 1 The defrost and temperature control thermostats are located in the ballast tray located underneath the case on the left hand side, as shown in diagram 3. Access to the ballast tray is gained by simply removing the kickplate and lower front panel. For details on removing the panels see the Trim Out section of this manual on page 17 It is important to consult the control setting guidelines shown on pages 1 thru 4 before setting defrost times. Further adjustments to the defrost settings may be required depending on store conditions. ELECTRIC DEFROST TERMINATION CONTROL SENSOR BULB & PROBE TIMED-OFF DEFROST TERMINATION CONTROL SENSOR BULB & PROBE DISCHARGE AIR PROBE TEMPERATURE CONTROL SENSOR BULB & PROBE MODELS OSI, OWSI, OSIO, & OWSIO 3 HOT GAS DEFROST TERMINATION CONTROL SENSOR BULB AND PROBE LOCATION REMOVE LOWER FRONT PANEL AND SLIDE OUT BALLAST TRAY TO ACCESS THERMOSTATS. 5

30 AIR FLOW AND PRODUCT LOADING Cases have been designed to provide maximum product capacity within the refrigerated air envelope. It is important that you do not overload the food product display so that it impinges on the air flow pattern. Overloading will cause malfunction and the loss of proper temperature levels, particularly when discharge and return air sections are covered. Please keep products within the load limit lines shown on the diagram. Note: Glass hardware is not designed to keep the glass in the middle position or any other position other than fully opened or closed DISCHARGE...1 LOAD LIMIT... AIR FLOW...3 RETURN AIR GRILL...4 Caution: When lifting front glass be sure to lift from the center MODELS OSI & OWSI MODELS OSIO & OWSIO 6

31 USE AND MAINTENANCE CASE CLEANING Case is designed to facilitate cleaning. There is a wide radius formed on the front and back of the inside bottom that helps accelerate liquid flow and eliminates difficult-to-clean sharp corners. All surfaces pitch to a deep-drawn drain trough that angles toward the front and center of case. The coil is covered to keep food fluids from entering, but the cover lifts up easily when coil cleaning is desired. The fan plenum also lifts up for cleaning, exposing a major portion of the inside bottom. Make certain coil cover is completely closed after cleaning to avoid air leaks. COIL COVER PLENUM PUSH GRILLE UP, THEN TWIST OUT PULL DOWN TAB ON REAR BAFFLE POSITIVE DRAIN OFF COIL COVER AND PLENUM LIFT UP CLEAN HONEYCOMB CLEANING PROCEDURES A periodic cleaning schedule should be established to maintain proper sanitation, insure maximum operating efficiency, and avoid the corrosive action of food fluids on metal parts that are left on for long periods of time. We recommend cleaning once a week. To avoid shock hazard, be sure all electrical power is turned off before cleaning. In some installations, more than one disconnect switch may have to be turned off to completely de-energize the case. Check waste outlet to insure it is not clogged before starting the cleaning process and avoid introducing water faster than the case drain can carry it away. Avoid spraying cleaning solutions directly on fans or electrical connections. Avoid using high pressure water to flush the tank. A hose without a nozzle should provide enough pressure for cleaning purposes. Always use cold water. Allow cases to be turned off long enough to clean any frost or ice from coil and flue areas. Remove and clean discharge honeycomb. You may need to use spray detergent and a soft, long bristle brush. Use mild detergent and warm water. When necessary, water and baking soda solution will help remove case odors. Avoid abrasive scouring powders or pads. Under no circumstances should abrasive cleaning solutions such as scouring powders or steel wool be used to clean nonglare glass. When cleaning rear door tracks be sure to remove the rear doors and clean from the outside channel to the inside channel using the wipe-out groove machined into the track. Remove front panels and clean underneath the case with a broom and a long handled mop. Instructions for removing the front panels can be found on page 13 of this manual. Use warm water and a disinfecting cleaning solution when cleaning underneath the cases. Note: Glass hardware is not designed to keep the glass in the middle position or any other position other than fully opened or closed. 7

32 GLASS CLEANING SOVIS ULTRAVISION tempered glass has specialized Anti-Reflective coatings on each surface of the glass. These coatings reduce the glare from lighting so that the products on display are more visible to your customers. While the Anti-Reflective coatings are durable, they are susceptible to scratching if abrasive materials are used for cleaning. Once the glass surfaces are scratched, it is impossible to restore the original finish. Special care must be taken to prevent damage when cleaning the glass. SOVIS recommends the following products for routine cleaning of ULTRAVISION Anti-Reflective glass: Cleaning Cloths - two products are recommended Scotch-Brite High Performance Cloth - manufactured by 3M and available in most grocery stores under the name Scotch-Brite Microfiber Cleaning Cloth in a 1" x 14" size. This cloth is washable and may be reused as long as it remains clean. Spontex Microfibre Cleaning Cloth - distributed by Spontex and available in most grocery stores under the same name in a 15.75" x 1" size. This cloth is washable and may be reused as long as it remains clean. Cleaning Fluid - for more difficult cleaning jobs, these products are recommended Windex - standard product only (extra-strength or specialty products may not be suitable) Glass-Plus - standard product only (extra-strength or specialty products may not be suitable) Warm Water Note: equivalent store-brand glass cleaning products are normally acceptable substitutes to the brand name products listed above. The cleaning cloths named above will normally remove dust, grease, oil, and fingerprints without the need for cleaning fluids. A light spray of the cleaning fluids listed above will reduce the time required for cleaning. These materials have been tested and proven to clean ULTRAVISION glass without scratching or damaging the Anti-Reflective coatings. If you need assistance with obtaining these materials, please contact your display case supplier. Under no circumstances should the following types of materials be used for cleaning glass with ULTRAVISION Anti-Reflective coatings. Coarse Paper Towels Scouring Pads or Powders Steel Wool or Steel Fiber Materials Blades Acidic or highly Alkaline detergents Fluorine based detergents WARNING! DO NOT USE THESE MATERIALS 8

33 RECOMMENDATIONS FOR CLEANING ULTRAVISION GLASS ULTRAVISION glass is more sensitive to scratches than regular float glass. Therefore, it is important to carefully follow the recommendations listed below regarding the materials and chemicals that may be used: Regular Cleaning Soft rags with water and soft detergent Chamois leather with water and soft detergent Soft sponge with water and soft detergent Rubber wiper with water and soft detergent A neutral chemical can also be used (WINDEX, GLASS PLUS, etc.) For More Difficult Cleaning Acetone Trichlorethylene Methlyated spirits Petroleum ether White spirit Never Use Acids High alkaline detergents Fluorine based detergents Scouring powders Scouring pads Blades Steel wool Steel fiber materials Note that the intrinsic structure of anti-glare coatings makes the surface roughness of ULTRAVI- SION glass rather high. However, after a few cleanings, the surface of the glass is smoother, and is therefore easier to clean. 9

34 USE AND MAINTENANCE FANS The evaporator fans are equipped with 5 watt fan motors, 1550 RPM s, counter clockwise rotation (when viewed from the shaft end). The fan blades are 6 in diameter and pitched according to the chart below. It is important that the blade pitch be maintained as specified. Do not attempt a field modification by altering the blades. Fan motors may be changed with an easy two-step process without lifting up the plenum, thereby avoiding the necessity to unload the entire product display to make a change: 1 1. Unplug the fan motor, easily accessible out side the plenum. Remove three fasteners, then lift out the entire fan basket Model No. Fans Blade Pitch 15 o OSI & OWSI o 15 o o MODELS OSI, OWSI, OSIO, & OWSIO & 6 Cases Model No. Fans Blade Pitch 7 o OSIO & OWSIO o 7 o o MODELS OSI, OWSI, OSIO, & OWSIO 8 Case MODELS OSI, OWSI, OSIO, & OWSIO 1 Case 30

35 PARTS ORDERING Procedure 1. Contact the Service Parts Department Hill PHOENIX 195 Ruffin Mill Road Colonial Heights, Virginia 3834 Tel: Fax: Provide the following information about the part you are ordering: Model number and serial number of the case on which the part is used. Length of part, if applicable, I.E., 6, 8, 1. Color of part if painted, or color of polymer part. Whether part is for left hand or right hand application. Whether shelves are with or without lights. Quantity *Serial plate is located on back right panel (See illustrations on pages 4-7). 3. If parts are to be returned for credit, ask the Parts Department to furnish you with a Return Materials Authorization Number. 31

36 PARTS ORDERING E E08 3 E E10 E09 E0 E11 3

37 Location Part Descriptions Number 1 Kickplate, Storm Grey Master Bumper, Featherstone, Smoke, White, French Vanilla, Black 3 Lower Front Panel, Painted or Stainless 5 Front Glass, Lift-Up Single Pane 9 Deck Pan, Painted, Unpainted, Stainless 11 Front Baffle, Aluminum, Painted White, Custom Color, or Stainless 17 Nose Bumper, Custom Color 0 Rear Baffle, Painted White, Custom Color, or Stainless 3 Ballast Tray 4 J Rail, for Kickplate 6 Front Panel, Painted Custom Color, or Stainless 8 Discharge Air Grill 9 Lightrod 4 Glass Pressure Bar 46 Glass Clamp 48 Rear Sill, Formica or Sanalite 55 Doors, Specify Outside or Inside when ordering (Not Shown) 56 Door Frame (Not Shown) 6 Light Rod Cover (Not Shown) 66 Front Extensions, Inside and Outside 69 Coil, Specify upper or lower coil 77 P-Trap 81 Wire Racks 83 Thermometer, and Bracket (Not Shown) 87 End Assembly, Solid, Full view, Custom Color Identify, Left or Right hand, Color of Panel, and color of PVC End Trim 88 End Kickplate, Storm Grey E01 Defrost Heaters E0 Anti-Condensate Heaters, (Not Shown) E08 Ballast, Electronic, (Identify by brand name and model number) E09 Fan Motor - State High Efficiency or Standard E10 Fan Blade 6 E11 Fan Basket, 6 E0 Fan Cord-Set - High Efficiency or Standard (Not Shown) 33

38 APPENDIX A NORTEC HUMIDIFYING SYSTEM CONTROLS 34

39 WARRANTY HEREINAFTER REFERRED TO AS MANUFACTURER FOURTEEN MONTH WARRANTY. MANUFACTURER S PRODUCT IS WARRANTED TO BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE AND MAINTENANCE FOR A PERIOD OF FOURTEEN MONTHS FROM THE DATE OF ORIGINAL SHIPMENT. A NEW OR REBUILT PART TO REPLACE ANY DEFECTIVE PART WILL BE PROVIDED WITHOUT CHARGE, PROVIDED THE DEFECTIVE PART IS RETURNED TO MANUFACTURER. THE REPLACEMENT PART ASSUMES THE UNUSED PORTION OF THE WARRANTY. This warranty does not include labor or other costs incurred for repairing, removing, installing, shipping, servicing, or handling of either defective parts or replacement parts. The fourteen month warranty shall not apply: 1. To any unit or any part thereof which has been subject to accident, alteration, negligence, misuse or abuse, operation on improper voltage, or which has not been operated in accordance with the manufacturer s recommendation, or if the serial number of the unit has been altered, defaced, or removed.. When the unit, or any part thereof, is damaged by fire, flood, or other act of God. 3. Outside the continental United States. 4. To labor cost for replacement of parts, or for freight, shipping expenses, sales tax or upgrading. 5. When the operation is impaired due to improper installation. 6. When installation and startup forms are not properly complete or returned within two weeks after startup. THIS PLAN DOES NOT COVER CONSEQUENTIAL DAMAGES. Manufacturer shall not be liable under any circumstances for any consequential damages, including loss of profit, additional labor cost, loss of refrigerant or food products, or injury to personnel or property caused by defective material or parts or for any delay in its performance hereunder due to causes beyond its control. The foregoing shall constitute the sole and exclusive remedy of any purchases and the sole and exclusive liability of Manufacturer in connection with this product. The Warranties are Expressly in Lieu of All Other Warranties, Express of Implied and All Other Obligations or Liabilities on Our Part. The Obligation to Repair or Replace Parts or Components Judged to be Defective in Material or Workmanship States Our Entire Liability Whether Based on Tort, Contract or Warranty. We Neither Assume Nor Authorize Any Other Person to Assume for Us Any Other Liability in Connection with Our Product. MAIL CLAIM TO: Hill PHOENIX Display Merchandisers 195 Ruffin Mill Road Colonial Heights, VA Hill PHOENIX Refrigeration Systems & Electrical Distribution Products 709 Sigman Road Conyers, GA /00

40 Warning Maintenance & Case Care When cleaning cases the following must be performed PRIOR to cleaning: To avoid electrical shock, be sure all electric power is turned off before cleaning. In some installations, more than one switch may have to be turned off to completely de-energize the case. Do not spray cleaning solution or water directly on fan motors or any electrical connections. All lighting receptacles must be dried off prior to insertion and re-energizing the lighting circuit. Please refer to the Use and Maintenance section of this installation manual. ASH Ruffin Mill Road, Colonial Heights, VA 3834 Due to our commitment to continuous improvement all specifications are subject to change without notice. Hill PHOENIX is a Sustaining Member of the American Society of Quality. Visit our web site at

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