Owner s Manual. TP WEM01 A Performance Series AC/HP Wi- Fi Thermostat Carrier Côr Thermostat TABLE OF CONTENTS

Transcription

1 TP WEM01 A Performance Series AC/HP Wi- Fi Thermostat Carrier Côr Thermostat Fig. 1 - Carrier Côrt Thermostat TABLE OF CONTENTS Owner s Manual A14493 PAGE OVERVIEW... 2 Your Carrier Côrt Thermostat... 2 Aitional Support... 2 Touch Screen... 2 INSTALLATION... 3 WI- FI SETUP AND THERMOSTAT REGISTRATION.. 3 Wi- Fi Setup... 3 Thermostat Registration... 3 THERMOSTAT BASICS... 4 Home Screen... 4 Stanby Screen... 4 Touch Screen... 5 Main Menu... 5 USING YOUR THERMOSTAT... 6 Ajusting the Temperature... 6 Selecting System Operation Moe... 7 HVAC System Moe... 7 Fan... 8 Air Circulation Moe... 8 Ajusting Comfort Settings... 8 Setting Your Weekly Scheule Going on Vacation Smart Home / Away Setting Humiifier Dehumiifier Ventilator/HRV/ERV CARING FOR YOUR THERMOSTAT Cleaning Your Thermostat Rebooting Your Thermostat Resetting Your Thermostat Troubleshooting REMINDERS & ALERTS Viewing Reminers & Alerts Receiving Alert & Reminers via Viewing Reminer Status Configuring Reminers & Alert Preferences CUSTOMIZING YOUR SETTINGS Smart Setback Cool to Dehumiify Winow Protect Date an Time Temperature Display Temperature Ranges Thermostat Name Screen Brightness Active to Stanby Timer Default Touch- N- Go Hol Time Access Control ADVANCED Wi- Fi SETTINGS Manual Configuration Avance Settings Diagnostics MANAGING YOUR ACCOUNT Registering Making Changes to Your Account Moving to a New House Changing Thermostat Owner APPROVALS FCC COMPLIANCE STATEMENT

2 OVERVIEW From the people who invente moern air conitioning comes a thermostat that s reinventing the way you manage your comfort an energy savings. Take control of your home with a fingertip or just let the Carrier Côrt thermostat o all the work for you. Whether you re on the couch, on the roa or even on the other sie of the worl, you can stay connecte to the heart of your home from the palm of your han. With the Côr thermostat, homeowners save an average of 20% on their heating an cooling energy costs.* Features like smart setback let the thermostat intelligently aapt beyon manual programming forgreaterefficiency, whilestill meeting yourieal comfort levels. Energy reports that show your system performance allow you to moify your settings to maximize savings. You ll also receive customize tips to help you save even more. *Base on a 2012 thir - party stuy comparing Carrier Côr technology to the estimate cost of a non - programmable thermostat set to 72 F at all times. Your Carrier Côr Thermostat Features Your thermostat has an easy- to- rea color touch screen that isplays all the information you nee to set an manage your home s heating an cooling system. Key features of the thermostat inclue: S ENERGY STAR smart thermostat S Apple HomeKit compatible S Remote access via web portal or smartphone app S Energy reports an customize savings tips S Intelligent software aapts beyon manual programming for greater efficiency, while meeting ieal comfort levels by unerstaning home an system characteristics S Smartphone style, color touch screen S Inoor humiity sense an isplay S Local 4- ay weather forecast S System alerts an maintenance reminers isplay contractor contact information S 7- ay programmability with Guie Scheuling, Comfort Profiles an Touch- n- Go Features S Heating/Cooling Smart Setback S Smart Home / Away S Super Dehumiification, Cool to Dehumiify S Comfort Heat Pump Systemt Feature S Auxiliary Heat During Defrost S Fan Optimization S Air Circulation (minimum time per hour) S Free Cooling with a Ventilator S Winow Protect with a Humiifier S Internal Occupancy Sensor Aitional Support If you have any questions, we have answers. Visit for tutorials an FAQs. For further assistance, please contact Carrier Customer Relations at CARRIER from 8 am to 5 pm (EST) weekays or your local Carrier contractor. * ENERGY STAR an the ENERGY STAR mark are registere traemarks owne by the U.S. Environmental Protection Agency. 2

3 INSTALLATION Please see installation instructions for aitional information. These instructions can be foun in the box with your thermostat or available for ownloa at WI- FI SETUP AND THERMOSTAT REGISTRATION The Côrt Thermostat provies you the most features an energy savings when connecte to your personal web portal. If your thermostat was not connecte uring installation, touch Menu > Settings > Register Thermostat then follow the on- screen instructions. To save time, we recommen having your home Wi- Fi network passwor an your Internet- connecte smartphone, tablet or laptop close to the thermostat before you begin. Wi- Fi Setup Wi- Fi setup takes about 60 secons for most installations. Your thermostat will isplay a list of all visible Wi- Fi networks along with their signal strength. If your network has a weak signal strength, try moving your router closer to the thermostat. If your network appears in the list: 1. Select your network from the list 2. Touch Next. 3. Enter your passwor, if prompte. 4. After connecting, your thermostat will register itself with the Carrier servers an provie you with a 4- igit coe. 5. Write own the 4- igit coe. You will nee it when registering your Web Portal account. This coe will expire after 1 hour. If your network is not liste, touch Manually configure Wi- Fi an touch Next (you will have to enter your network parameters manually, incluing the Router ID): 1. If your network is passwor- protecte, enter the passwor. 2. This will take you through the manual Wi- Fi set- up process where you will have to enter in information about your network such as if it s DHCP or a static IP, the network SSID name, the encryption, the passwor etc. 3. After connecting, your thermostat will register itself with the Carrier servers an provie you with a 4- igit coe. 4. Write own the 4- igit coe. You will nee it when registering your Web Portal account. This coe will expire after 1 hour. Touch Next to continue. Thermostat Registration After setting up Wi- Fi an obtaining your registration coe, you re reay to register your thermostat. When using your tablet or laptop, use your web browser to go to an click on Login at the top right of the page. Touch the register button next to the image of your thermostat. When using your smartphone, ownloa the free Carrier Côr thermostat app from your evice s app store. Open the app then touch the Register button. Follow the instructions on screen to register an create your personal web portal. 3

4 Home Screen THERMOSTAT BASICS A14581 A. Fan moe change your fan moe B. Current temperature your home s current temperature C. Touch- N- Go Feature quickly manage your home s comfort an energy usage when you re on the go D. Current humiity your home s current humiity E. Information button helpful tips for each screen F. Wi- Fi signal strength connection to your home s wireless network G. Operating moe change the moe of your heating or cooling system H. Temperature set points use the arrows to ajust your esire heating or cooling temperatures I. Menu button view more thermostat features an preferences Stanby Screen The stanby screen activates when you re not interacting with your thermostat. A D B C A14582 A. Current temperature your home s current temperature B. Current humiity your home s current humiity C. Current weather outoor conitions for your home D. Wi- Fi signal strength connection to your home s wireless network The stanby screen is configurable. You can ajust: S Stanby screen activation time S Stanby screen brightness S Local weather isplay 4

5 Touch Screen Your thermostat has a touch screen, similar to that use in smartphones an tablets. Touch items to select or activate them. For menus with a >, touch to isplay aitional options or submenus. Menu Navigation: S Touch Back to return to the previous screen. S Touch Done to return to the Home Screen. S Touch Cancel to return to the previous screen without saving changes. S Touch Save to return to the previous screen an save changes. S Touch an up or own arrow for each increment on isplay. Main Menu To access the main menu, touch the Menu button on the Home Screen: Comfort Profiles Scheule Vacation Settings Weather Dial in your preferre comfort level with temperature, fan, an humiity settings. Set up stanar profiles like home, away, sleep an wake, or create your own custom profile. The guie scheuling feature will prompt you with simple questions to help you customize a scheule which meets your esire comfort level an lifestyle. Going away on vacation or home on holiay? Vacations allow you to manage your home's energy usage by temporarily overriing your scheule. Configures isplay preferences ( F/ C, ate, brightness), Wi-Fi, an equipment operating parameters (threshols, sensors, etc) View the current 4-ay weather forecast for your home. Alerts System Service View messages an manage preferences for your alert & reminers. Selects moe of operation: heat / cool / auto, fan on / off, an accessory on / off. Displays technical information about your thermostat an your HVAC contractor s contact information. A

6 USING YOUR THERMOSTAT The bright, easy- to- rea touch screen on your thermostat makes it simple to review an ajust settings any time you want. Ajusting the Temperature Manual Ajustments You can manually ajust the temperature from the Home Screen by touching the up or own arrows. To ajust your cooling set point, touch Cool to, then ajust using the up an own arrows. NOTE: Example shows Auto Moe. You will not see both Heat To an Cool To set points uner other moes. To ajust your heating set point, touch Heat to, then ajust using the up an own arrows. A This manual temperature ajustment will temporarily overrie your scheule. To cancel the current scheule overrie: Touch the the lower Touch- N- Go button on the Home Screen an touch Resume Scheule. Touch- N- Go Feature You can also use Touch- N- Go to quickly manage your home s comfort an energy usage when you re on the go. Use the top Touch- N- Go button to select a pre- configure Comfort Profile. A A

7 Use the bottom Touch- N- Go button to select the length of time you wish to stay in that profile or resume your scheule. A NOTE: You ajust your efault Touch- N- Go hol time in the Preference menu (Touch Menu > Settings > Preferences). Selecting System Operation Moe The Fan an Moe rop- own menus in the upper right an left corners of the Home Screen allow you to quickly change the operating moe of your system. You can also use the System menu to control the basic operation of your HVAC system, incluing the operation of accessories like humiifiers, ehumiifiers, an ventilators. HVAC System Moe The HVAC System settings isplaye in the Moe rop- own on the Home Screen an System menu epen on the type of system you have. Depening on your system, one or more the following options are shown: S Cool: Turn on cooling when the current temperature rises above your setpoint temperature. S Heat: Turn on heating when the current temperature rops below your setpoint temperature. S Auto: Activate the heating or cooling system as require to keep your home within the configure range of setpoint temperatures. S Aux: Only use the auxiliary or backup heat source to maintain the heat set point temperature. This option only appears if auxiliary heat was configure uring installation. S Off: Turn the system off. When the system is off, only the current temperature an humiity will be isplaye on the Home Screen. On Thermostat an Smartphone App: From the Home Screen, touch Moe in the upper right corner of the screen. OR: touch Menu > System > HVAC Operating Moe On Web Portal: Touch Moe in the upper right corner of the Home Screen tile. OR: touch the My System Tile. A

8 Fan The Fan menu isplays the current fan setting. Depening on your system, one or more of the following options are shown: S On: Fan runs continuously, regarless of the scheule programming. The fan will also run if the System Moe is Off. S Auto: Fan runs when the system is actively heating or cooling your home, or to satisfy the Air Circulation setting. You can temporarily switch between Auto an On. If you o, the fan will operate temporarily at this setting for the length of time that you specifie for your efault Touch- N- Go hol time. On Thermostat an Smartphone App: From the Home Screen, touch Fan in the upper left corner of the screen, OR: touch Menu > System > Fan Moe On Web Portal: Touch Fan in the upper left corner of the Home Screen tile Air Circulation Moe Especially useful in mil weather or seasons when your system is not running frequently, you can use this setting to circulate the air in your home even if your system is not heating or cooling. When the fan is in Auto moe, the thermostat operates accoring to the Air Circulation setting. You can ajust this setting from 0 to 55 minutes. When your system is in heat or cool moe, the fan will always run for this minimum amount of time. A longer fan runtime increases air circulation an results in a more consistent temperature than with the Auto setting alone, while being more cost- effective than the On setting. Your thermostat will meet this minimum time over the hour while making sure it never runs for less than five minutes at a time to reuce energy inefficiencies. On Thermostat an Smartphone App: 1. Touch Menu > Profiles > Air circulation 2. Touch the up or own arrow repeately until the esire time is isplaye 3. Touch Save On Web Portal: 1. Select the My System tile 2. Select Fan 3. Use the slier to select the esire time 4. Touch the X in the upper right corner to close the winow A

9 Ajusting Comfort Profiles Your thermostat organizes your temperature an fan settings into ifferent comfort profiles. These profiles are use in your weekly scheule, if you make a change with Touch- N- Go. By efault, your thermostat inclues four configurable activity perios: S Away: Settings for when you are not at home. A14588 S Home: Settings for when you are at home. S Sleep: Settings for when you are sleeping. S Wake: Settings for when you are waking up. On the Thermostat an Smartphone App: 1. Touch Menu > Profiles > Temperature Profiles 2. Touch the Comfort Profile you want to customize. 3. Ajust the set points for heat an cool, an fan moe. 4. Touch Save On the Web Portal: 1. Touch Scheule tile. 2. Touch the Comfort Setting you want to customize on the right panel of the tile. 3. Ajust the name, set points for heat an cool, an fan moe. 4. Touch the Upate button. You can also create custom profiles. For example, you can set a warmer temperature on ays you work from home or a cooler temperature when you re working out. You can a your custom Comfort Profile to your weekly scheule. However, they cannot be use in Touch- n- Go on the Home Screen. On the Thermostat an Smartphone App: 1. Touch Menu > Profiles > Temperature Profiles 2. Touch the A button. 3. Touch the white box then use the keyboar enter a name for your custom Comfort Profile. 4. Click Next. 5. Ajust the set points for heat an cool an fan moe. 6. Touch Save. On the Web Portal: 1. Touch Scheule tile. 2. Select the New Comfort profile button 3. Enter a name for your custom Comfort Profile. 4. Ajust the set points for heat an cool an fan moe. 5. Touch Save button. 9

10 Setting Your Weekly Scheule Your scheule can have a large impact on your heating an cooling system s energy use. But your comfort nees change epening on the time of ay, ay of the week, an if you are at home or away. To help you save on energy while keeping you comfortable, the Côr thermostat is simple an intuitive to program. Guie Scheuling The Guie Scheuling feature guies you through simple questions to program the thermostat to match your scheule an comfort settings to best match your lifestyle. On the Thermostat an Smartphone App: A Touch Menu > Scheules > Guie scheule 2. Touch the ay or ays of the week you want to set, then touch Next. 3. Select your wake up time 4. Select the heating an cooling temperatures. 5. Select the fan operation for each. 6. Select whether someone is home all ay or not. 7. Continue selecting times, temperatures an fan settings as requeste in the guie scheule. 8. Touch Save when you complete the scheuling. On the Web Portal: 1. Select the Scheule Tile A Select the Scheule Wizar button 3. Choose the ay or ays of the week you want to set 4. Use the rop own boxes to select the time you wake up, leave home, arrive home, an go to sleep for those ays. 10

11 5. Uncheck any unneee times 6. Select the Next button 7. Scheule aitional ays of the week 8. Select the Next button 9. Select the Save button Eit Your Scheule You can use the Guie Scheuling feature to eit your scheule at any time or you can eit your scheule manually. Manually eiting your scheule will also allow you to scheule any custom Comfort Profiles you ve create. On the Thermostat an Smartphone App: A Touch Menu > Scheules > View or Eit Scheule 2. To eit the time, touch the time an use the up or own arrows to ajust then touch the Done button. 3. To eit the Comfort Profile scheule, touch the Comfort Profile name then select the Comfort Profile you like to insert. 4. To eit the temperature settings for the Comfort Profile, touch the Heat to/cool to temperatures an ajust your temperature an fan settings then touch Save. 5. To elete a scheule perio, touch the time then touch the Delete button. 6. To a a scheule perio, touch the A button, select a Comfort Profile an a start time. NOTE: The scheule screen can only show 4 scheule perio at a time. If more than 4 perios are scheule, use the left an right arrows next to the time to scroll. On the Web Portal: 1. Select the Scheule tile A To eit the time, select the icon an use the rop own boxes to select a time then select Save. 11

12 3. To eit the temperature settings for the Comfort Profile, select the Comfort Profile an ajust your temperature an fan settings then select Upate. 4. To elete a scheule perio, select the icon, touch the X, then confirm by selecting Delete. 5. To a a scheule perio, select the A Activity button, choose the ay, Comfort Profile, an start time then select Save. Hint: Copying Your Scheule You can copy the entire scheule from one ay to another ay. On the Thermostat an Smartphone App: A Touch Menu > Scheules > View or eit scheule. 2. Use the left an right arrows at the top of the screen to fin the ay of the week you want to copy. 3. Touch on the ay of the week you want to copy. 4. Touch each ays you want to have the same scheule. 5. Touch Copy then Save to complete. On the Web Portal: 1. Select the Scheule Tile. A Select the Copy button. 3. Choose the ay you want to copy. 4. Select Next. 5. Select the check box(es) next to ay(s) you want to have the same scheule. 6. Select Save. 12

13 Going on Vacation Your thermostat s Vacation feature helps you conserve energy while you are away for extene perios of time. It also helps ensure your home is comfortable when you return. A vacation event inclues a start ate an time, as well as the en ate an time. You can enter any number of vacations. Using the Vacation feature overries your programme scheule, so you can leave your regular Scheule as- is when you go away for a special or unscheule trip. On the Thermostat an Smartphone App: 1. Touch Menu > Vacation 2. Touch Plan Vacation to create a new vacation event. 3. Enter the eparture time an ate. 4. Enter the hour your leaving by touching the up or own arrow then touch minute an enter minute. 5. Touch Month to enter the month. Day to enter ay an year to enter year 6. Touch Next 7. Select the heat an cool temperatures you want the system to run uring the vacation an the fan setting by touching the corresponing up an own arrows. 8. Repeat with the vacation en ate an time. 9. If the scheule is correct, touch save. If you nee to make changes, touch the area you wish to change or use the back button. 10. To elete the entire vacation, touch the elete button on the top right of the screen. The vacation event is now set. You can ajust it at any time by selecting it from the Vacation menu. To elete a vacation event: 1. Touch Menu > Vacation 2. Select the vacation you want to elete. 3. Touch Delete. To moify an existing vacation event: 1. Touch Menu > Vacation 2. Select the vacation you want to eit 3. Select the start ate, the settings or the en ate to eit them. A

14 On Web Portal: 1. Select Scheule tile. A Select New Vacation 3. Enter the epart an return ate an times 4. Select Heat an Cool. 5. Enable or isable heat an cool uring the perio as require. 6. Select the set points for heat an/or cool. 7. Select Save. 8. Select Fan an set the minimum fan run time per hour, if ifferent than your normal settings. 9. Select Save. The vacation event is now set. You can ajust it at any time by selecting it from the Vacation tile. Smart Home Away A On the Thermostat an Smartphone App: 1. Touch Menu > System. 2. Touch Smart Home / Away 3. Touch Enable/Disable 4. Touch Save. 5. Touch Done. 14

15 On the Web Portal: A Select the My System tile. 2. Select Smart Home / Away 3. Select Enable or Disable Humiifier The Humiifier menu enables or isables a whole home humiifier, if installe: S On: Run the humiifier to increase the humiity to the configure set point. S Off: Do not operate the humiifier. On Thermostat an Smartphone App: Touch Menu > System > Humiifier On Web Portal: 1. Select the My System tile 2. Select Humiifier There are two options for humiity control: S Manual: you select the humiity set point S Winow Protect: Creates comfortable humiity levels in the home while preventing conensation from forming on your winows. On Thermostat an Smartphone App: 1. Touch Menu > Profiles > Humiity Profiles > Humiification Setpoint 2. For manual ajustment, touch Manual then use the up or own arrows to select the esire humiity set point between 5% - 45% 3. To use Winow Protect, touch Winow Protect then use the up or own arrows to select the esire level between 1-7, with 7 being for the most efficient winows. 4. Touch Save On the Web Portal: 1. Select the My System tile 2. Select Humiifier 3. For manual ajustment, touch On then use the slier to select the esire humiity set point between 5% - 45% 4. To use Winow Protect, touch Winow Protect then use the slier to select the esire level between 1-7, with 7 being for the most efficient winows. 5. Touch the X in the upper right corner to close the winow 15

16 Dehumiifier The Dehumiifier menu enables or isables a whole home ehumiifier, if installe: S On: Run the ehumiifier to reuce the humiity to the configure set point. S Off: Do not operate the ehumiifier. On Thermostat an Smartphone App: Touch Menu > System > Dehumiifier On the Web Portal: 1. Select the My System tile 2. Select Humiifier To ajust the ehumiification set point: On the Thermostat an Smartphone App: 1. Touch Menu > Profiles > Humiity Profiles > Dehumiification Set point 2. Touch the up or own arrows to select the esire ehumiification set point between 46% - 58% 3. Touch Save On the Web Portal: 1. Select the My System tile 2. Select Dehumiifier 3. Use the slier to select the esire ehumification humiity set point between 46% - 58% 4. Touch the X in the upper right corner to close the winow Ventilator / HRV / ERV The Ventilator/HRV/ERV menu configures the operation of a whole home ventilator, a Heat Recovery Ventilator (HRV) or an Energy Recovery Ventilator (ERV), if installe: S Occupie run time: Configure how many minutes per hour the evice will run uring occupie perios. For example, your home, wake, an sleep Comfort Profiles. S Unoccupie run time: Configure how many minutes per hour the evice will run uring unoccupie perios. For example, your away Comfort Profile. Ventilation evices are important to maintain inoor air quality an, epening on where you live, this might be regulate. The amount of inoor air require to maintain sufficient inoor air quality epens on how big your house is, how many people live there, an the capacity of your ventilation evice. You shoul consult with a local HVAC contractor who can guie you on how often you shoul be running your ventilation evice. For evices configure as ventilators (i.e. not HRVs or ERVs) you can enable a feature calle Free Cooling on your thermostat. Like opening your winow on a cool night, your thermostat will turn on your ventilator to bring in cooler outoor air instea of running your cooling system. On the Thermostat an Smartphone App: 1. Touch Menu > System > Ventilator 2. Ajust the Occupie Run Time an Unoccupie Run Time by selecting each option an touching the up or own arrow to ajust the values between 0 an 55 minutes per hour.. 3. If supporte by your evice, enable or isable Free Cooling. 16

17 Cleaning Your Thermostat CARING FOR YOUR THERMOSTAT You can clean your thermostat screen by spraying water on to a clean, microfiber cloth. Wipe the surface of the screen with the ampene cloth. NOTE: Never spray any liquis irectly onto your thermostat Rebooting Your Thermostat You can reboot your thermostat by gently pulling the thermostat from the backplate. Rebooting will not alter programming or configuration options. Resetting Your Thermostat At some point uring the life of your thermostat you may want to quickly reconfigure it or restore it to the efault state. S Reset Registration: Deletes your registration settings (i.e. username an passwor). Equipment settings an personal preferences are save. S Reset Contractor Information: Resets your HVAC contractor information in the Service menu. S Reset Preferences: Resets all your preferences, reminers, alerts an programming back to the efault state. S Reset All: Resets the thermostat back to its efault factory settings an removes any registration information. NOTE: Reset All removes all equipment settings create uring installation. Have your installation instructions nearby to help you reconfigure your thermostat. On Thermostat: 1. Touch Main Menu > Settings > Reset 2. Select a reset option: Reset Registration Rest Contractor Information Reset Registration (only shows if currently registere) Reset All 3. Touch Yes to confirm the reset. Troubleshooting The Service menu shows helpful information about your thermostat incluing: S Thermostat name S Serial number S Software version S Contact information for your HVAC contractor S Contact information for Carrier Customer support This information is useful when troubleshooting network issues or contacting Carrier technical support. On the Thermostat an Smartphone App: TouchMenu>Service On the Web Portal: Select About tile. 17

18 REMINDERS & ALERTS The Reminers an Alerts list isplays the reminers an alerts that help you know when to perform perioic maintenance or if there is a potential issue with your heating an cooling system. If you have registere your thermostat, alerts an reminers can also be sent via , to your smartphone app, an web portal. Reminers an alerts will isplay along with your HVAC Contractors contract information, if available. NOTE: To use an receive alerts, this thermostat must be connecte to the Internet an the web portal must have a vali aress. Viewing Reminers & Alerts Alerts on the Thermostat an Smartphone App: 1. Touch Menu > Alerts > Alerts Inbox 2. Select the reminer you want to view. 3. Touch Done to clear the alert or reminer. On the Web Portal: A Select Reminers & Alerts tile 2. Touch Alerts or Reminer to view. 3. Select the Ok button to clear the alert or reminer. Receiving Alerts & Reminers via On the Web Portal: 1. Select the Reminers & Alerts tile 2. Select Preferences then Alerts 3. Enable alerts by checking the box 4. To a more aress, type the aress into the white box then select the A Another button A

19 Viewing Reminer Status You can quickly view the status of your reminers on the thermostat using the Reminer Status screen. The reminer status is isplaye as a percentage of time use base on your reminer settings. On the Thermostat: S Touch Menu > Alerts > Reminer Status Configuring Reminers & Alert Preferences Your thermostat has several types of alerts which can enable an customize base on your preferences. NOTE: Only the options relevant to your heating an cooling system will be shown. On Thermostat: 1. Touch Menu > Alerts > Preferences 2. Configure each reminer/alert setting as neee. On Web Portal: 1. Select Reminers & Alerts tile. 2. Touch Preferences. 3. Configure each reminer/alert setting as neee. Service Reminer Generates a reminer that regularly scheule maintenance of your heating an cooling system is require. You can ajust: S Enable/Disable: Configures whether or not to generate an alert. S A uration between scheule maintenance of 1 month an 12 months. S The ate maintenance was most recently performe. Filter Reminer Generates a reminer that inicates it is time to clean or replace your filter. You can ajust: S Enable/Disable: Configures whether or not to generate an alert. S Units: Ajust how the uration between filter changes is calculate. Select months or hours your heating an cooling system operate. S Duration between filter changes ranging between 1 month - 12 months (month uration) or 800 hours hours (operation hours uration) S Theateyour filter was last change. Ventilator Filter Reminer Generates a reminer that inicates it is time to clean or replace your ventilator filter. You can ajust: S Enable/Disable: Configures whether or not to generate an alert. S Units: Ajust how the uration between filter changes is calculate. Select months or hours your heating an cooling system operate. S Duration between filter changes ranging between 1 month - 12 months (month uration) or 800 hours hours (operation hours uration). S Theateyour filter was last change. UV Lamp Reminer Generates a reminer that it is time to replace the UV bulb. You can ajust: S Enable/Disable: Configures whether or not to generate an alert. S Units: Ajust how the uration between UV bulb changes is calculate. Select months or hours your heating an cooling system operate. S Duration between UV bulb changes ranging between 1 month - 12 months (month uration) or 800 hours hours (operation hours uration) S The ate your UV bulb was last change. Low Temperature Alert When enable, an alert will be sent if your home s temperature reaches this setting. You can ajust: 19

20 S Enable/Disable: Configures whether or not to generate an alert. S A temperature range of 35 to 68 F (1.5to20 C). High Temperature Alert When enable, an alert will be sent if your home s temperature reaches this setting. You can ajust: S Enable/Disable:Configures whether or not to generate an alert. S A temperature range of 60 to 104 F (15.5to40 C). Aux Heat Runtime Alert When enable, an alert will be sent to you if your system s auxiliary heat has been running for this amount of time. You can ajust: S Enable/Disable: Configures whether or not to generate an alert. S A time from 30 min to 8 hrs Aux Outoor Temperature Alert If you have a heat pump with auxiliary heat, you can configure your thermostat to generate an alert if the auxiliary heat is use when the outoor temperature excees this setting. You can ajust: S Disable: No alert will be generate. A temperature range of 32 to 79 F (0to26.5 C) S This feature requires an Internet connection to function properly. Low Humiity Alert When enable, an alert will be sent to you if your home s humiity reaches this setting. You can ajust: S Disable: No alert will be generate. S A humiity range of 5% to 95%. High Humiity Alert When enable, an alert will be sent to you if your home s humiity reaches this setting. You can ajust: S Disable: No alert will be generate. S A humiity range of 5% to 95%. Display Reminers & Alerts on Thermostat Touch Disable if you o not want o isplay reminers an alerts on the thermostat screen. Alerts an reminers will continue to be isplaye your web portal an smartphone as well as sent via . This setting can be configure on the thermostat only. Heating/Cooling Alerts When enable, this feature alerts you if the thermostat etects there may be issues with your heating an cooling system. For example, an alert will be sent if your heating system has been heating for a long perio of time but the inoor temperature is not increasing. When isable, you will isable this category of alerts on the thermostat, web portal, smartphone app, an . This setting can be configure on the thermostat only. 20

21 CUSTOMIZING YOUR SETTINGS You can further customize the operation an isplay of your thermostat to suit your personal preferences. NOTE: System settings are only configurable from the thermostat itself, not the Smartphone App. Some settings, where inicate, are also configurable from your Web Portal. Smart Setback Smart Setback helps take the guesswork out of balancing your comfort an energy savings. This feature learns the characteristics of your home an the way you live in it then uses the weather outsie to intelligently aapt every ay for greater efficiency while keeping you comfortable. Over time, Smart Setback etermines the optimal setback an ramp time between each change in your scheule so your home reaches your esire comfort set point at the scheule time through energy efficient operation. On the Thermostat: 1. Touch Menu > Settings > Preferences 2. Touch Heating Smart Setback or Cooling Smart Setback. 3. Touch Enable or Disable. Touch Save. On the Web Portal: 1. Select Settings tile. 2. Select Preferences. 3. Select Heating Smart Setback or Cooling Smart Setback. 4. Select Enable or Disable. Cool to Dehumiify This smart feature reuces col but clammy home conitions by removing moisture from the air. Your cooling system will continue to cool after your cooling set point is reache to remove aitional humiity from the air. On the Thermostat : 1. Touch Menu > Profiles > Humiify Profiles > Dehumiification Set point 2. Use up an own arrows to select how far you woul like your system to cool past your set point to remove humiity from your home. Winow Protect When a humiifier is installe in your home, this smart feature creates comfortable humiity levels in the home while preventing conensation from forming on winows. On the Thermostat an Smartphone App: 1. Touch Menu > Profiles > Humiity Profiles > Humiification Setpoint 2. Touch Winow Protect then use the up or own arrows to select the esire level between 1-7, with 7 being for the most efficient winows. 3. Touch Save On the Web Portal: 1. Select the My System tile 2. Select Humiifier 3. To use Winow Protect, touch Winow Protect then use the slier to select the esire level between 1-7, with 7 being for the most efficient winows. 4. Touch the X in the upper right corner to close the winow Date an Time You can configure the time to use a 12 or 24- hour format. NOTE: The current ate an time are programme uring initial setup an automatically from the Internet. If you nee to ajust the ate an time, log in to your personalize web portal or manually ajust from the thermostat. 21

22 On Thermostat: To ajust the time format: 1. Touch Menu > Settings > Time & Location 2. Touch Set time isplay format 3. Touch 12 hr or 24 hr. Touch Save. On Web Portal: 1. Select Settings tile. 2. Select Time. 3. Select 12 Hour or 24 Hour. Temperature Display You can configure the thermostat to isplay the temperature values in Fahrenheit or Celsius. On Thermostat: 1. Touch Menu > Settings > Preferences > Temperature Display 2. Select Temperature isplay. 3. Touch F or C. On Web Portal: 1. Select Settings tile. 2. Select Preferences. 3. Select Temperature Display. 4. Select Fahrenheit or Celsius. Temperature Ranges You can configure the thermostat to only allow heat an/or cool set points within a specifie range. On Thermostat: 1. Touch Menu > Settings > Preferences 2. Select Heat set point range or Cool set point range. 3. Ajust the minimum or maximum values. 4. Touch Save. On Web Portal: 1. Select My Settings tile. 2. Select Preferences. 3. Select Heat Set Point Range or Cool Set Point Range. 4. Use the slier to select the allowe upper an lower values. Thermostat Name You can customize the name of your thermostat (e.g. Upstairs or vacation home). This is especially useful if you have multiple systems or zones in your home an are accessing your thermostat from your smartphone app or web portal. On the Thermostat: 1. Touch Menu > Settings > Preferences 2. Touch Thermostat name. 3. Select an existing name from the list or choose Custom Name at the bottom of the list to enter your own. 4. Touch Save. 22

23 On the Web Portal: 1. Select Settings tile. 2. Select Preferences. 3. Select Thermostat name 4. Select an existing name from the list or choose Custom Name an enter your own). 5. Select Upate Name Screen Brightness You can customize the brightness of your thermostat s screen. The brightness for both the active an stanby screens can be configure inepenently. You can also configure the screen to automatically sleep (i.e. turn off) whenever your thermostat enters the Sleep Comfort Profile. Hint: if your thermostat is locate in a beroom, you may want to blank the screen when you are sleeping, whereas if the thermostat is in a hallway, you may want the screen brighter all the time. On Thermostat: 1. Touch Menu > Settings > Preferences 2. Select Screen brightness. 3. Ajust the values of the active an stanby brightness. 4. Touch Screen sleeps when I sleep if you want to make the screen blank uring the Sleep Comfort Profile. 5. Touch Save. Active to Stanby Timer You can configure how long it takes for the stanby screen to activate after you have finishe using the thermostat. On Thermostat: 1. Touch Menu > Settings > Preferences 2. Touch Activate to stanby timer. 3. Ajust the activation time as require 4. Touch Save. Default Touch- N- Go Hol Time You can configure how long a manual change to the set point will remain in effect. On Thermostat: 1. Touch Menu > Settings > Preferences 2. Touch Default Touch- N- Go hol time action 3. Touch the hol action from the list: Hol until your next scheule event Hol until you change it Hol until a specific time Always ask you On Web Portal: 1. Select Settings tile. 2. Select Preferences. 3. Select Hol Action. 4. Select the hol action from the list: Hol until your next scheule event Hol until you change it 23

24 Hol until a specific time Access Control Always ask you You can prevent people from making changes your thermostat s set points, scheule, vacation, or system settings by configuring a 4- igit security coe. If enable, the security coe will be require to access an change these settings. On Thermostat: 1. Touch Menu > Settings > Access control 2. If the security coe is currently isable (efault setting), touch Enable passcoe. Otherwise, enter the existing security coe. 3. Touch the feature(s) you want to protect: All Settings Scheule Vacation 4. Touch Next 5. Establish a new 4- igit access coe? Yes/No 6. Enter coe, touch Save 7. Then Done To remove an existing security coe: 1. Touch Menu > Settings > Access control 2. Enter the existing security coe. 3. Touch Disable passcoe 4. Touch Disable an Save 5. If you forget your access coe, call customer support to have it reset. On Web Portal: 1. Select Settings tile. 2. Select Access Control. 3. If the security coe is currently isable (efault setting), select Enable an enter a new coe an touch Save. Otherwise, enter the existing security coe. 4. Select the feature(s) you want to protect: All Settings Scheule Vacation 24

25 ADVANCED WI- FI SETTINGS The Côr Thermostat provies you the most features an energy savings when connecte to your personal web portal. Your thermostat supports Wi- Fi b/g/n. Wi- Fi is normally configure uring initial setup. You may, however, nee to reconfigure the settings if your Wi- Fi network settings change. On Thermostat: Touch Menu > Settings > Wi- Fi Manual Configuration The list of available networks appears in the Network menu. If your network oesn t appear, you can enter the SSID manually by touching Manually configure Wi-Fi from the bottom of the list. After selecting or entering the SSID, you can configure the following parameters: S Connect to IP using: Select DHCP to automatically connect, select Static IP to type in your own values (if unsure, leave DHCP Enable). S SSID Encryption: Your thermostat supports WEP, WEP128, WPA, an WPA2 encryption schemes. S Passwor (if encryption is use) S Channel: Leave any channel selecte unless your network is configure to use a specific Wi- Fi channel. Avance Settings If you are using Static IP aressing, the following aitional parameters will require configuration: S IP Aress S Gateway S Subnet Mask S Primary an Seconary DNS If you nee to specify your thermostat s MAC aress in your router s configuration, you can obtain it from Menu > Settings > Wi- Fi > Diagnostics > Wi- Fi Details Diagnostics Your thermostat contains extensive iagnostic tools to help troubleshoot issues: S Wi- Fi Details: Displays key network etails as well as router an server connection status. S View Log: Displays log file information about Wi- Fi operation. S Ping Gateway: Checks to see if the network gateway is responing. S Ping Carrier.com: Checks to see if the Carrier servers are responing. S Ping Aress: Checks to see if the entere IP aress is responing. On Thermostat: 1. Touch Menu > Settings > Wi- Fi > Diagnostics 2. Select the tool you wish to use. 25

26 MANAGING YOUR ACCOUNT Your thermostat is esigne to securely communicate over the Internet with Carrier servers in orer to obtain precise weather information an provie your own personalize web portal. Registering To access all the features of your thermostat, register at After registration, you can control your thermostat from your smartphone, tablet or esktop, an access free online energy management tools. Making Changes to Your Account To make changes to your account, visit an log in to your personalize web portal. From there you will be able to make changes to your account, contact information an location. Moving to New House If you re moving an want to take your thermostat with you, you ll nee to reference the installation manual to ensure proper set up with the HVAC system in your new home. Once properly installe, you ll nee to re- connect your thermostat to the Internet at your new home an upate your location an house information. Changing Thermostat Owner If you re moving an are not taking your thermostat with you, log onto the Web Portal an touch Reset uner the Settings tab. Touch Reset Registration. This terminates the association between your thermostat an your personalize web portal. You can also accomplish the same thing by resetting the registration on your thermostat. Touch Menu > Settings > Reset > Reset Registration You can always a another evice for your new home with the same account. The new homeowners will nee to register the thermostat an set up their own personalize web portal. 26

27 APPROVALS This prouct was esigne an built in accorance to RoHS irective 2002/95/EC an contains no hazarous substances as efine by this irective. FCC Compliance Commission (FCC) Compliance Statement: This equipment has been teste an foun to comply with the limits for a Class B igital evice, pursuant to part 15 of the FCC Rules. These limits are esigne to provie reasonable protection against harmful interference in a resiential installation. This equipment generates, uses an can raiate raio frequency energy an, if not installe an use in accorance with the instructions, may cause harmful interference to raio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment oes cause harmful interference to raio or television reception, which can be etermine by turning the equipment off an on, the user is encourage to try to correct the interference by one or more of the following measures: S Reorient or relocate the receiving antenna. S Increase the separation between the equipment an receiver. S Connect the equipment into an outlet on a circuit ifferent from that to which the receiver is connecte. S Consult the ealer or an experience raio/tv technician for help. This evice complies with part 15 of FCC rules. Operation is subject to the following two conitions: 1. This evice may not cause harmful interference. 2. This evice must accept any interference receive, incluing interference that may cause unesire operation. Change or moifications that are not expressly approve by the manufacturer coul voi the user s authority to operate the equipment. RF Exposure Information This equipment complies with FCC raiation exposure limits set forth for an uncontrolle environment. In orer to avoi the possibility of exceeing the FCC raio frequency exposure limits, human proximity to the antenna shall not be less than 20cm uring normal operation. Inustry Canaa (IC) Compliance Notice: This evice complies with Inustry Canaa license- exempt RSS stanar(s). Operation is subject to the following two conitions: 1. this evice may not cause interference, an 2. this evice must accept any interference, incluing interference that may cause unesire operation of the evice. Le présent appareil est conforme aux CNR Inustrie Canaa applicable aux appareils raio exempts e licence. L exploitation est autorisée aux eux conitions suivantes: 1. l appareil ne oit pas prouire e brouillage, et 2. l utilisateur e l appareil oit accepter tout brouillage raioélectrique subi, même si le brouillage est susceptible en compromettre le fonctionnement. This Class B igital apparatus complies with Canaian ICES Cet appareil numérique e la classe B est conforme à la norme NMB- 003 u Canaa. Inustry Canaa (IC) Raiation Exposure Statement: This equipment complies with IC RSS- 102 raiation exposure limits set forth for an uncontrolle environment. This equipment shoul be installe an operate with minimum istance 20cm between the raiator & your boy. Wi- Fi is a registere traemark of the Wi- Fi Alliance Corporation S CARRIER Copyright 2017 Carrier Corp. S 7310 W. Morris St. S Inianapolis, IN Eition Date:12/17 CatalogNo:OM-TPWEM-02 Manufacturer reserves the right to change, at any time, specifications an esigns without notice an without obligations. Replaces: OM- TPWEM